Re: How to implement remarketing function with option "Visitors of a page who did not visit another page"

2016-02-04 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Phu, I have good news! One of our user list experts found a way to do what you want. I'll explain with both a bit of ASCII art and SOAP XML. In this example, we're saying you want people who visited example.com/yes, but not example.com/no. L

Re: Error when setting targetPartnerSearchNetwork to true

2016-02-08 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Stepanian, The targetPartnerSearchNetwork field is only available to select partners

Re: TargetingIdeaService::LocationSearchParameter::Criteria ID Not Recognized

2016-02-09 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Charles, I don't currently know of an an existing list, but I'll send the question over to the TargetingIdeaService engineers to see if they have a published list. In the meantime, the workaround that I can think of is that you could do one run-through of all the geo targeting IDs that yo

Re: Error when setting targetPartnerSearchNetwork to true

2016-02-09 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Greetings! If you set targetSearchNetwork to false in the API, this will uncheck the *Include search partners* box in the user interface. Cheers, Nadine, AdWords API Team On

Re: New PHP Client Lib 8.0.0 is not supporting includezeroimpression for various reports

2016-02-09 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello, It does look like a bug in our client library that was introduced in the last release. Just keep an eye on the bug you filed here . I saw that Vincent is already taking a look at it, and our team will update it as there is progr

Re: CustomerSyncService (v201509) Bug, ? Service not returning added or deleted adExtensions?

2016-02-09 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Serkan, It was very thoughtful of you to add logs to help the rest of the community in the future. Yin asked me to take a look to see if I initially saw a reason why the ad extension is missing from CampaignChangeData

Re: What is the ClickType display value in the Ad Performance Report for "Purchase on Google"?

2016-02-09 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Hans, The Shopping Performance Report has most of the ValueTrack parameters available. Unfortunately, I don't think the concept of *purchases on Google* are specifically called out. I know that

Re: TargetingIdeaService::LocationSearchParameter::Criteria ID Not Recognized

2016-02-10 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Charles, I pinged the thread I started with that Targeting Idea Service engineering team again. Sometimes, they get a bit busy and don't see the questions come in. I'll keep you updated as soon as I hear more. Cheers, Nadine, AdWords API Team On Wednesday, February 10, 2016 at 1:05:38 PM UT

Re: TargetingIdeaService::LocationSearchParameter::Criteria ID Not Recognized

2016-02-10 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Charles, The team got back to me. The geo types that are supported for TargetingIdeaService are: "Country", "Region", "Other", "Province", "State", "Territory", "City", "Canton", "Autonomous Community", "County", "Union Territory", "Prefecture", "Governorate", "DMA Region", "Municipality"

Re: What is the ClickType display value in the Ad Performance Report for "Purchase on Google"?

2016-02-10 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Hans, I've found that new features can be a bit sparse on documentation as well. Let's see if I can clear things up. *QUESTION:* If I have a live POG ad, someone clicks on it, and I then run an ad performance report. What value will show up for clickType? *ANSWER:* The ClickType

Re: TargetingIdeaService::LocationSearchParameter::Criteria ID Not Recognized

2016-02-11 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Greetings! I'm happy to hear that's working for you so far. Yes, neighborhoods and boroughs are subdivisions of cities. For example, the city of New York (NYC) is split into 5 boroughs of which Manhattan is one of the 5 boroughs. The LocationCriterionService

Re: What is the ClickType display value in the Ad Performance Report for "Purchase on Google"?

2016-02-11 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Hans, Purchases on Google is a fairly new feature. I've noticed that sometimes reporting can lag a bit behind; that's also the case with the API. I haven't heard of any plans for adding this. There are a few items in ValueTrack that are not available in the reports. There are some people

Re: ConversionRate column now returned a decimal and not %?

2016-02-12 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Greg, Thanks for reporting this. We've had another user report this as well. Having multiple people confirm is really helpful. I don't know of this being planned. We're looking into it. Best, Nadine, AdWords API Team On Friday, February 12, 2016 at 2:15:53 PM UTC-5, GregT wrote: > > We have

Re: ConversionRate column now returned a decimal and not %?

2016-02-12 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Oliver, Thanks for the additional information. We're looking into this one as well. I'm not sure if these two are related, yet. I'll get back to you as I find out more. Regards, Nadine, AdWords API Team On Friday, February 12, 2016 at 2:48:38 AM UTC-5, Oliver wrote: > > Sorry, I meant the *

Re: Issue with adding product partition tree in shopping campaign with API

2016-02-12 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello, Thank you for the detailed explanation. In order to figure out the root of the issue, could you please click *Reply privately to author* in the forum and send me the SOAP XML logs of the request and response? By looking at the XML with the error response, I'll be able to tell if it's a p

Re: ConversionRate column now returned a decimal and not %?

2016-02-12 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Oliver and Greg, Could you please click *Reply privately to author* in the forum and send me some of the customer IDs where you're seeing this? Also, are you seeing this consistently or intermittently? Thanks, Nadine, AdWords API Team On Friday, February 12, 2016 at 6:13:10 PM UTC-5, Nadine

Re: ConversionRate column now returned a decimal and not %?

2016-02-12 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Oliver and Greg, There's no need to send any additional information. We've been working on this over the last couple of hours. You shouldn't be seeing any issues with those reporting fields anymore. Thanks for speaking up so quickly. Please reach out if you continue to see any issues like th

Re: TargetingIdeaService::LocationSearchParameter::Criteria ID Not Recognized

2016-02-18 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi, To start, check out this AdWords Help Center article on the types of location targets with examples of each. I find the examples help me figure out the size of a location type in reference to other location types. - Canton: Large

Re: CustomerSyncService (v201509) Bug, ? Service not returning added or deleted adExtensions?

2016-02-25 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Greetings! Thanks for providing the additional information privately. It was really helpful. You probably noticed that the CustomerSyncSelector has a request for either campaignIds

Re: Is 128Mb enough as a PHP allocation?

2016-03-01 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Alan, Based on the calling structure, it looks like your report definition could be quite large. As far as I can tell, that would be what is getting serialized at the time. Is that the case? If not, could you please click *Reply privately to author* in the forum and send me your report defin

Re: not able to choose the ExplorerAutoOptimizerSetting in the ui of mobile app install ads' adgroup.

2016-03-01 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Greetings Sonic Sun! Are you talking about the *Targeting Optimization* check box that isn't appearing? The reason that's not appearing is because there's a difference in your bidding strategy for the two ad groups. At the top of the first screenshot, I can see that your bidding strategy is *T

Re: not able to choose the ExplorerAutoOptimizerSetting in the ui of mobile app install ads' adgroup.

2016-03-02 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello, The Conversion Optimizer functionality is being replaced by Target CPA. I would recommend trying the TARGET_CPA bidding strategy type instead. If that doesn't work for you, please click *Reply privately to author* in the forum and send me the screenshot of the result. Thanks, Nadine, Ad

Re: Negative keywords for TrafficEstimatorService

2016-03-02 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Mikhail, This was a very tricky one to figure out, but we've resolved the issue. Could you please give this a try to see if it's working for you now? Thanks, Nadine, AdWords API Team On Wednesday, February 3, 2016 at 9:47:04 AM UTC-5, Nadine Sundquist (AdWords API Team) wrote: > > Hi Mik

Re: Is 128Mb enough as a PHP allocation?

2016-03-03 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Alan, No problem! I'm just glad that you were able to figure out the root of the issue. Happy coding, Nadine, AdWords API Team On Thursday, March 3, 2016 at 11:07:24 AM UTC-5, Alan Coleman wrote: > > Hi Nadine, > > Thanks very much for getting back to me, however this issue was down to my

Re: Write Adwords objects to disk

2016-03-03 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Greetings! You might want to check out YAML (for it to be human readable) or Protobuff for storing objects. Best, Nadine, AdWords API Team On Thursday, March 3, 2016 at 2:36:00 AM UTC-5, ram...@velismedia

Re: Data Issue in AdGroup Performance Report for AdGroupMobileBidModifier

2016-03-04 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello, So, it looks like this value related to AdGroupBidModifier.bidModifier . The only time I can possibly think of this being blank (--) would be if there was no AdGrou

Re: Data Issue in AdGroup Performance Report for AdGroupMobileBidModifier

2016-03-04 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi, One other thing would really help me out. Could you also click *Reply privately to author* in the forum and send me your customer ID? That would be a huge help. Best, Nadine, AdWords API Team On Friday, March 4, 2016 at 6:07:53 PM UTC-5, Nadine Sundquist (AdWords API Team) wrote: > > Hell

Re: How can I shred XML report format to a database?

2016-03-04 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Greetings! So, what you're seeing is the use of XML attributes . One of the reasons we use it in our tags rather than expanding them into separate tags is because it significantly decreases the size of the output coming back, which is a performa

Re: Data Issue in AdGroup Performance Report for AdGroupMobileBidModifier

2016-03-07 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello, Thank you for the additional information. That confirms my theory. We're looking into it, and I'll keep you updated on our progress. Cheers, Nadine, AdWords API Team On Monday, March 7, 2016 at 8:39:14 AM UTC-5, suvod...@adnabu.com wrote: > > Hi Nadine > > Any update on this? I had sent

Re: Issue with adding product partition tree in shopping campaign with API

2016-03-10 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi, I'm just checking in to see if you resolved your issue. Best, Nadine, AdWords API Team On Friday, February 12, 2016 at 6:24:33 PM UTC-5, Nadine Sundquist (AdWords API Team) wrote: > > Hello, > > Thank you for the detailed explanation. In order to figure out the root of > the issue, could y

Re: Can't retrireve BatchJob operation result

2016-03-14 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Robert, There haven't been any issues reported recently that are similar to what you've described. Are you following the batch job example that we provided? In the examp

Re: Can't retrireve BatchJob operation result

2016-03-15 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello Robert, We're taking a look into it. I don't know of it being a systemic issue, but I'm checking with my teammates. This one can be a tricky one to debug. I'll get back to you as we figure out more. Thanks, Nadine, AdWords API Team On Monday, March 14, 2016 at 3:44:01 PM UTC-4, robert.b

Re: Adgroup CpaBid ignores API updates in TARGET_CPA campaigns?

2016-03-15 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Denis, I have a few follow-up questions to make sure I've fully understood the issue: - Is this issue specifically only happening for BatchJobService, or is this related to other services? - When you say ignored, does it mean that when you do a get() that the CpaBid is not there

Re: Data Issue in AdGroup Performance Report for AdGroupMobileBidModifier

2016-03-18 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Brad, Thanks for confirming this. It always helps to have that '+1' shout-out. We've now found the root cause, and we're working on a solution. I'm not sure exactly when a fix will be available, but I will post here as soon as it is available. Cheers, Nadine, AdWords APi Team On Friday, Ma

Re: Adgroup CpaBid ignores API updates in TARGET_CPA campaigns?

2016-03-18 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Denis, Thanks for the clarification. It's good to know it's not necessarily any one service. That narrows it down a bit for me. Yes, I would really appreciate it it you could send the list of operations and corresponding responses. Please just click *Reply privately to author* in the forum w

Re: Empty linkStatus value in ManagedCustomerLink when calling ManagedCustomerService

2016-03-18 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Greetings! The linkStatus will probably not be very helpful to you. On the back-end, it's always *ACTIVE*, which is probably why we don't return it anymore. I'll have to ma

Re: BatchJobService Attribute error in Python 3 but not Python 2

2016-03-19 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello, I'm not aware of any issues. Let me check with my teammate who is our resident expert in Python. I'll get back to you when I've learned more. Best, Nadine, AdWords API Team On Wednesday, March 16, 2016 at 11:41:55 AM UTC-4, fol...@brainlabsdigital.com wrote: > > When I try to run a part

Re: Differnce in Google Call Time

2016-03-19 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello, Thank you for providing the details. Unfortunately, from an API perspective, I'm not sure why this would be the case. I've asked a few folks around here and checked up on a few leads, but I still haven't found an explanation. In the AdWords user interface, if you click on the *Dimension

Re: Differnce in Google Call Time

2016-03-19 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Greetings! I'll need a bit more data to figure out what may be happening. Could you please click *Reply privately to author* in the forum to send me an example of the report you downloaded and the customer ID? That would be a huge help. Thanks, Nadine, AdWords API Team On Wednesday, March 16,

Re: BiddingStrategyId not being returned in TargetSpend

2016-03-19 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello, That is odd. Let me check with a teammate of mine. I've heard that sometimes it won't be available when there are other factors in play, so I have heard of this happening before. I'm just not sure about the details. I'll go hunt down the answer for you. Best, Nadine, AdWords API Team O

Re: Negative keywords for TrafficEstimatorService

2016-03-19 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Mikhail, Have you had a chance to test this, yet? How did it go? Best, Nadine, AdWords API Team On Wednesday, March 2, 2016 at 2:05:43 PM UTC-5, Nadine Sundquist (AdWords API Team) wrote: > > Hello Mikhail, > > This was a very tricky one to figure out, but we've resolved the issue. > Could

Re: Data Issue in AdGroup Performance Report for AdGroupMobileBidModifier

2016-03-23 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hello everyone, I can confirm that the fix has been pushed. Here's what it will look like: - All values will be in percentages in order to match with all the other bid modifiers in the reports. - If a value is not set in the service, then the value returned will be '--'. We've been

Re: What is the expected method for sharing sitelinks across campaigns using the Campaign Extension Setting service?

2016-03-29 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Albert, I simplified the add sitelinks to a campaign example and gave this a try. I simplified it where I only did the first sitelink feed item with the *Store Hours*. *Step 1: *I called t

Re: ImpressionReach/ UniqueCookies returning "--" for segment by day, all time data, shows correct value in the UI

2016-03-30 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
Hi Suchit, Thanks for providing the screenshots and the report. I noticed that in the AdWords user interface you chose *last 14 days*, while in the API you chose *ALL_TIME*. If you change your choice in the AdWords user interface to be *All Time*, you'll notice that you now get back *'--'* for

Re: ImpressionReach/ UniqueCookies returning \"--\" for segment by day, all time data, shows correct value in the UI

2016-03-31 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API Forum
hould fetch only 14 days of > data ? > > > Thanks > Suchit Puri > > > On Thu, 31 Mar 2016 at 1:51 AM "'Nadine Sundquist (AdWords API Team)' via > AdWords API Forum" <">"'Nadine Sundquist (AdWords API Team)' via AdWords >

Re: AdWords Python API: Passing Proxy Username and Password

2016-03-31 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Greetings! At this point, I think you'll have to work directly with our Python client library owner to get this figured out, since this forum is meant for specifically API issues. The best way to do that is to file an issue under the Ads API Python GitHub issue tracker

Re: ImpressionReach/ UniqueCookies returning \"--\" for segment by day, all time data, shows correct value in the UI

2016-04-04 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
aggregated values =* day 1 to day 5 *= 20 + < 100 + 30 > + 30 + 30 + 50 = ? > > > Regards > Suchit > > > On Thu, Mar 31, 2016 at 7:06 PM, 'Nadine Sundquist (AdWords API Team)' via > AdWords API Forum wrote: > >> Hello Suchit, >> >> T

Re: Adgroup CpaBid ignores API updates in TARGET_CPA campaigns?

2016-04-08 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Petter, The feature is that you can override the the CPA bid at the ad group level is not available in earlier versions of the API. You'll need to upgrade to *v201603* announced here

Re: Batch processing TextAds resulting in BatchJobProcessingError.FILE_FORMAT_ERROR

2016-04-11 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Alan, Thank you for providing those additional logs. You're adding an AdGroupAd as the operation, but the operations tag says that the type is AdGroupCriterionOperation

Re: Files descriptors number is growing

2016-04-18 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Евгений, I chatted with some of the PHP coders on my team, and it sounds like that is not a known common issue with that library. I'll need to ask a few questions to help you find a solution. - The only file I know that the library opens is the config file. Do you have a separate proc

Re: Files descriptors number is growing

2016-04-18 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Eugene, Thanks for providing the additional information. The config file could potentially be opened every time you create a SOAP client, which might explain what's going on. I'm just not 100% sure. My PHP teammates on GitHub would probably be able to reproduce it in order to be sure of what

Re: Same gclid from different MCC

2016-04-19 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Igor, Thanks for checking in. I was talking with one of my teammates, and it sounds like there is a slight probability that there could be a collision in click IDs. I think that's what you're seeing here. I'm checking with him to see if there's a way we can avoid that from happening in th

Re: Retrieving BatchJob by ID returns no BatchJobPage entries

2016-04-19 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello, It sounds like you're working your way through our Batch Processing guide for your migration. I have a few questions to ask to help you troubleshoot: - Are you using the batch job utility provided by the client library

Re: Retrieving BatchJob by ID returns no BatchJobPage entries

2016-04-19 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Greetings! It's good to hear that you're now getting results back. As for the results running out of memory, the utility just retrieves the entire result from the URL. It isn't streamed or broken down into smaller chunks. If you find the result is too large, you have a couple of options: -

Re: StartDate returned from CAMPAIGN_PERFORMACE_REPORT is incorrect

2016-05-02 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Idit, The only guess I have is that the report date is one day earlier just to make sure we're gathering all the statistics for the entirety of the campaign duration. It may be a bug, but I'm not sure at this point. I'll check with some of my teammates on it, and I'll get back to you. Cheer

Re: StartDate returned from CAMPAIGN_PERFORMACE_REPORT is incorrect

2016-05-03 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Idit, Thanks for clarifying. Yes, the report start date has no affect on the value you've set for the campaign. It's just reporting a day earlier than it should. Someone else on my team also noticed this same behavior, and we're still investigating why only reporting is giving us a day off.

Re: Is Mobile App ReEngagement via Search possible?

2016-05-03 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Donald, Before I just give you an answer, I want to make sure we're talking about the same thing. Could you please click *Reply privately to author *in the forum and send me a screenshot of where you're configuring this in the AdWords user interface? That way I can give you the correct ma

Re: Is Mobile App ReEngagement via Search possible?

2016-05-05 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Donald, Your summary for #1 is correct. For #2, creating a user list is optional when advertising on only the *Search Network*. However, I woul

Re: 64-bit signed integer to decimal with PHP?

2016-05-05 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Frank, That's an interesting one. Before I try to solve your issue with PHP, I would like to first check if those numbers even make sense coming back. They look larger than normal to me. Would you mind clicking *Reply privately to author* in the forum and sending me your client customer ID?

Re: How is Target CPA bidding reflected in the keywords performance report

2016-05-23 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Dorian, Could you please click *Reply privately to author *in the forum and send me the query for the report, the customer ID, and the report output? We're having a bit of difficulty reproducing what you're seeing in our accounts, so it may be unique to your account. Thanks, Nadine, AdWords

Re: upcoming adwords policy name changes

2016-05-24 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Peter, That's a good question. I'm not sure, but let me check with one of my teammates to see if they know the answer. I'll get back to you soon. Best, Nadine, AdWords API Team On Tuesday, May 24, 2016 at 12:59:05 PM UTC-4, Sreeprasad Govindankutty wrote: > > Hi Peter, > > I understand that

Re: upcoming adwords policy name changes

2016-05-25 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Peter, There isn't a guarantee that the policy name plus the description are going to be unique. One of the factors is localization. The description may change to account for that. If you're looking for something unique, the only value guaranteed to be unique is the key

Re: BatchJob Cancelled Unknown / Internal Error

2016-05-26 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi, Thanks for providing the batch job IDs. Could you please click *Reply privately to author* in the forum and send me your customer ID as well where these batch jobs are being run? That way I can look up further information on each job. Thanks, Nadine, AdWords API Team On Wednesday, May 25,

Re: StartDate returned from CAMPAIGN_PERFORMACE_REPORT is incorrect

2016-06-09 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Idit, Unfortunately, no updates, yet. Thanks for checking in; I'll keep you posted when I know more. I'll be asking a few more of my teammates to see if they know the answer to this one. Best, Nadine, AdWords API Team On Thursday, June 9, 2016 at 3:31:24 AM UTC-4, Idit Goldenberg wrote:

Re: How to know if an Ad extension was created at account or campaign level?

2016-06-09 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Oliver, Could you please click *Reply privately to author* in the forum and send me the customer ID where you're seeing this? I just want to verify that you have the necessary data available to pull the information. Thanks, Nadine, AdWords API Team On Thursday, June 9, 2016 at 12:33:55 PM U

Re: Exact behavior of ConversionTypeName in reports

2016-06-10 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Dorian, I've taken a look at this, and I thought for some reason it was a segmenting field as well at some point. Perhaps, the documentation is out of date or something has changed. Sometimes, we do have implicit segmentation that happens, but I'm not sure if that is what is happening here.

Re: Exact behavior of ConversionTypeName in reports

2016-06-20 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Dorian, Thanks for checking in. Let me ping one of my teammates again because I haven't gotten the answer back, yet. I've always found *ConversionCategoryName* unique, and I just want to make sure I have it right before giving you a definitive answer. Cheers, Nadine, AdWords API Team On M

Re: Exact behavior of ConversionTypeName in reports

2016-06-20 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Dorian, So, it looks like you caught an issue in our documentation. We'll be updating *ConversionCategoryName* to be listed as a segment. Thanks for catching that and telling us about it! As for the answer to your second question, the *CostPerConversion* does not directly depend on *Cost

Re: Exact behavior of ConversionTypeName in reports

2016-06-21 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Dorian, The reason it doesn't depend on *Cost* is because *CostPerConversion* is the *total cost *divided by the *ConversionValue*. The total cost is the total aggregated cost, which includes total click cost and any other costs, including phone cost. The *Cost* field does not include all th

Re: Exact behavior of ConversionTypeName in reports

2016-06-21 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Dorian, There was a recent rename of many of the conversion reporting columns in v201601, and that's why some of the definitions seem a bit confusing. Let me see if I can recall a bit of history to help clarify. Back in v201509, there was a TotalCost

Re: Exact behavior of ConversionTypeName in reports

2016-06-22 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Dorian, Thanks for pointing that out. I'm always relying on the documentation, and I haven't done the math on my own account to verify this, so I appreciate the additional data. At the very least, we'll make sure the documentation gets updated to be a bit more clear. Thanks, Nadine, AdWo

Re: Same gclid from different MCC

2016-06-27 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Goran, Yes, there is a small probability that there could be the same GCLIDs showing up across accounts. Cheers, Nadine, AdWords API Team On Monday, June 27, 2016 at 5:26:55 PM UTC+1, Goran Giertz wrote: > > What was the result of this query. Was there in actual fact the same > Unique GCLI

Re: Using feed to dynamically inserting landing page

2016-06-30 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Nitzan, With the limitation on the number of ads that can be enabled on an account, you're definitely looking in the right place on our forum. Yes, that solution you're looking at would work. Please take a look specifically at this post

Re: What is the membership life span for custom combination user lists?

2016-06-30 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Yang, This is a tough one, and I don't know this one off the top of my head. Since this is more of an AdWords product-specific question, please also post on the AdWords Community forum . If they are unable to a

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-06-30 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Greetings Everyone, I agree that our documentation is not up-to-date, and we'll work on getting that updated soon. Thank you for pointing that out. There have been some changes recently, which is why I think there's a bit of confusion. For *Display* and *Video* campaigns, a *QualityScore* of 0

Re: Trigger: Unable to read report data

2016-07-18 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Sabri, This thread has gotten a bit old, and things have changed a bit since this was posted. Could you please start a new thread with a few more specifics, such as the error that you're seeing, and what your request was at the time? Just as a reminder, when you're doing the new post, please

Re: YouTube Video ID in Video Performance Report Does Not Match

2016-08-01 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Mark, I have good news! With the release of v201607 , there was a change made to reporting outlined under the section Quoting of values in comma-separated output

Re: Will "CustomerSynchService.get" operations report clearing of Target CPA and Conversion Optimizer bid mods?

2016-08-04 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Al, I'm glad you liked the post! That's helpful feedback. I don't believe these changes will show up in CustomerSyncService, but I'll double-check with the person on my team heading up this effort, and I'll get back to you. Cheers, Nadine, AdWords API Team On Thursday, August 4, 2016 at 11:

Re: Changes to Account-level Conversion Settings?

2016-08-05 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Steve, The only changes I've heard of so far were to reporting in that many of the ConvertedClicks fields were replaced as mentioned in the release notes . I'll check with one of my teammates who worked on these chang

Re: v201607 Error quoting values in CSV output file

2016-08-11 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Robert, Could you please give this a try to see if it is now working for you? Thanks, Nadine, AdWords API Team On Thursday, August 4, 2016 at 1:31:46 AM UTC-4, Joyce Lava wrote: > > Hi Robert, > > Thanks for the information you provided. Apologies for not realizing the > scenario earlier.

Re: Will "CustomerSynchService.get" operations report clearing of Target CPA and Conversion Optimizer bid mods?

2016-08-15 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Al, Sorry about the delay. I'm going to try another person on my team to see if I can get an answer on this. Best, Nadine, AdWords API Team On Monday, August 15, 2016 at 1:13:39 PM UTC-4, adiven...@wordstream.com wrote: > > Hello Nadine, > > Were you able to verify whether or not these chan

Re: Will "CustomerSynchService.get" operations report clearing of Target CPA and Conversion Optimizer bid mods?

2016-08-18 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Greetings Al, Thanks for being so patient. I was able to confirm that the API's CustomerSyncService will see the changes. However, the *Change History* in the user interface will not have the changes visible. Take care, Nadine, AdWords API Team On Monday, August 15, 2016 at 4:36:34 PM UTC-4, N

Re: Query Report giving us someone else's data

2016-08-22 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Carl-Johan, Thanks for taking the time to add the link to this thread to the other forum thread. I'll be marking this thread as a duplicate of the other one, and I'll update the other thread as soon as I have news on what's going on. Regards, Nadine, AdWords API Team On Monday, August 22, 2

Re: How to handle an AdWords failure: request one report, receive a different report

2016-08-22 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Greetings Everyone, Thanks for reporting this. I've seen multiple other reports coming in over the weekend, starting late Thursday, of either incorrect reports or corrupt reports. I'm pulling in a number of engineers on this to find the root cause, and I'll update you as soon as I have more inf

Re: Random HTTP 400 errors on AdWords reporting API

2016-08-22 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Florian, Thanks for providing this detailed information. We're getting multiple reports of this happening over the weekend (https://groups.google.com/forum/?utm_medium=email&utm_source=footer#!msg/adwords-api/BXnAVhYe538/diJEeqH7DgAJ). We're working on finding the root cause now. I'll get b

Re: Invalid XML errors - Keywords Performance Report over weekend

2016-08-22 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Addams, We've been getting multiple reports of this over the weekend (https://groups.google.com/d/msg/adwords-api/BXnAVhYe538/gxHMxDPqDgAJ). Thank you for providing more information so we can pinpoint what's going on. I'll update you as soon as we fix this. Best, Nadine, AdWords API Team

Re: How to handle an AdWords failure: request one report, receive a different report

2016-08-22 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Everyone, You should no longer be seeing this issue as of a few minutes ago. Please contact us immediately if you see any further issues with your reports. Thanks, Nadine, AdWords API Team On Monday, August 22, 2016 at 9:40:35 AM UTC-4, Nadine Sundquist (AdWords API Team) wrote: > > Greetin

Re: How to handle an AdWords failure: request one report, receive a different report

2016-08-22 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Greetings AdWordsians, Here's an update that you may have seen periodic occurrences of this again between 2:45 Pacific time and 5:15 Pacific time. The issue has been cleared up, and we're currently monitoring our servers. If you see this again, please get in contact with me right away on this t

Re: How to handle an AdWords failure: request one report, receive a different report

2016-08-23 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello, We're currently still investigating the impact of this. I'll get back to you when I have more details. In the meantime, to be more on the cautious side I would recommend pulling your reports again from Thursday through Monday. Take care, Nadine, AdWords API Team On Tuesday, August 23,

Re: How to handle an AdWords failure: request one report, receive a different report

2016-08-24 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Everyone, If you have any other questions about this issue, please click *Reply privately to author* in the forum to get back to me. Best, Nadine, AdWords API Team On Tuesday, August 23, 2016 at 4:34:41 PM UTC-4, Nadine Sundquist (AdWords API Team) wrote: > > Hello, > > We're currently stil

Re: API Errors Suddenly Occuring (InternalApiError.UNEXPECTED_INTERNAL_API_ERROR) (ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND)

2016-08-25 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Mark and Greg, Thanks for reporting this. Yes, there were some disruptive issues that were happening at that time on our side. They were resolved within an hour. If you continue to see anything like this, please get back to me right away. Thanks, Nadine, AdWords API Team On Wednesday, Augus

Re: Determining if a Keyword is Adult or Non-Adult

2016-08-30 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Charles, Shwetha passed this on to me to see if I could come up with a more efficient way of doing this. Unfortunately, I can't think of a better way. If I come up with a more efficient way, I'll make sure to post back. Regards, Nadine, AdWords API Team On Monday, August 29, 2016 at 5:48

Re: Fatal Error: invalid_request

2016-08-31 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Everyone, Thanks for reporting this. We're taking a look into this now. I'll post back here when I have more information. Best, Nadine, AdWords API Team On Wednesday, August 31, 2016 at 1:32:03 PM UTC-4, Christopher Taylor wrote: > > We are also constantly receiving the error, albeit inte

Re: Fatal Error: invalid_request

2016-08-31 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Everyone, I just want to be sure this isn't related to any of the client libraries. I see a lot of PHP on this thread. Did any of you recently pick up a new version of the client library? If so, what language and what version? If you're still using the same library that you were 2 weeks a

Re: Getting zero impression rows after setting setting includeZeroImpression to False

2016-08-31 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Ketaki, I'm double-checking to make sure this is expected behavior. So far, it looks like it is expected. If so, we'll be updating our documentation. Thanks for bringing this up. Best, Nadine, AdWords API Team On Tuesday, August 30, 2016 at 8:53:19 AM UTC-4, Ketaki wrote: > > Thank you Vish

Re: Fatal Error: invalid_request

2016-08-31 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Everyone, Thanks for the quick responses! You folks are awesome! That takes one possibility out of the running. I can now focus on fewer possibilities. Thanks, Nadine, AdWords API Team On Wednesday, August 31, 2016 at 4:21:25 PM UTC-4, Collin Grady wrote: > > Oh, I didn't notice there was a

Re: Fatal Error: invalid_request

2016-08-31 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Everyone, Here's an update. It looks like there are two separate issues happening on this thread. If you're getting errors similar to ERROR_ *GETTING_RESPONSE_FROM_BACKEND*, then the issue has been resolved. You should be able to pull your reports without issues. For those of you seeing i

Re: Fatal Error: invalid_request

2016-09-01 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hello Everyone, Thanks for the updates. We're still working on finding the root cause of this issue. I'll send out updates as I have more information. Cheers, Nadine, AdWords API Team On Thursday, September 1, 2016 at 7:38:11 AM UTC-4, Sachin Kumar wrote: > > I switched to php lib v201607 from

Re: Changes to Account-level Conversion Settings?

2016-09-01 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Steve, We've recently put out a blog post about what will be changing. Please check it out. Best, Nadine, AdWords API Team On Friday, August 5, 2016 at 7:50:48 PM UTC-4, Nadine Sundquist (AdWords

Re: Google response is giving {\n \"error\" : \"invalid_request\"\n

2016-09-01 Thread &#x27;Nadine Sundquist (AdWords API Team)&#x27; via AdWords API Forum
Hi Regal, Thanks for mentioning this. We've received multiple reports of this on this thread . We're still look into it. Please keep an eye on that forum thread for updates. Thanks, Nadine, AdWords API Team On Thursday, Septemb

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