Hi again
I Just tried the command on the AP-sample three way join form, and got the same
result...
C:\Program Files\BMC Software\ARSystem\approval\binarjoinfix -portnum 2020
Action Request System(R) Approval Server Version 7.5.00 Patch 002 200906100308
(c) Copyright 1999-2009 BMC Software,
I am out of the office until 09/14/2009.
I will be out of the Office starting 09/10/2009 at 4:00 pm and will return
09/14/2009 AT 7:00 am. If you need immediate attention please call the
VCU Help Desk at 804-828-2227. I will respond to your message when I
return.
Note: This is an automated
Hi there,
I haven't saw my email posted and haven't received any feedback, so
I am asking again.
I'm trying to export some data from a table field to an word
document using an active link guide and ole automation. I've been
able to export and format the whole text but when I try to format
Roger,
type bmc remedy Microsoft word automation ole without quotes in Google and
the first item will be something that might help you. I know a fellow on here,
at one time, worked on a project of this nature and shared. It was probably for
v6.3 but might be useful.
Tom
Thomas J. Mutaffis
AREA-LDAP-Use-Groups: 0
AREA-LDAP-Group-Default: Public
: Igor Ivanov - DBC, Inc.
: Remedy Skilled Prof
: office 703-605-1837
: home 703-979-0514
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Platinum
I did some searching and it appears it is no longer available for download from
Oracle. My best guess would be a Google search or to contact your Oracle
salesperson. Is there any reason you have to stay on ARS 5.1.2?
Fred
-Original Message-
From: Action Request System discussion
List,
We are building task templates and variables for task templates that are going
to be in a change template. I have create variables and assigned them into a
task for input and output and they are being passed from one task to task so
all is good there. The issue I am having is when I try
Has anyone tried to access the mid-tier from a regular Blackberry browser
lately?
I found a few posts regarding this, but I didn't see anything recent.
Andy L. Mayfield
Protection Control Technician Sr.
Alabama Power Company
Office: 205-226-1805
Cell: 205-288-9140
SoLinc: 10*19140
I found out that the Midtier 7.5.0 works just fine on my BB 8310 Curve
(OS4.5). Not sure about MT7.1.0 but I know MT 7.0.1 is not accessible
on the same BB browser.
-Subash
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Thanks for the info. I am currently on 7.1, but that could be a good reason to
upgrade.
Andy L. Mayfield
Protection Control Technician Sr.
Alabama Power Company
Office: 205-226-1805
Cell: 205-288-9140
SoLinc: 10*19140
-Original Message-
From: Action Request System discussion
After thinking about this some more, I have one question. What if the new box
has a different name?
When we move to the new production box, this will likely not be an issue
because we will keep the same name. But while we are testing our process with 2
development boxes they will have to have
I would be interested in knowing if anyone out there has tried this on the 7.1
Mid-Tier.
Andy L. Mayfield
Protection Control Technician Sr.
Alabama Power Company
Office: 205-226-1805
Cell: 205-288-9140
SoLinc: 10*19140
-Original Message-
From: Action Request System discussion
When you say it works just fine do you mean that you can see tickets, modify
them etc
We are looking at a Aeroprise implementation but we are also in the process of
starting to upgrade to 7.5
Kevin Begosh, RSP
-Original Message-
From: Action Request System discussion
Hello Listers,
Can you share your Remedy 7.x experience on AIX platform? with or without ITSM
7 suite. How is the performance in general? What AIX OS version, RAM, CPU
power you have on your AIX platform? We would like to know if our server is
setup with appropriate resources by comparison.
Migrator is going to be a haphazard approach as you will run into
issues if there are conflicts on things like the user/group forms,
some objects doesn't migrate (core fields on display only forms), plus
it will take a long time to move things in that way.
The best approach, in my experiences,
//SIGNED//
Robert R. Gornto, YC-02,37 CS/SCOO
Chief, Network Operations
DSN 945-0483
Comm 210 925-0483
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. multilicense.20090911
3. Restart the Remedy server processes.
Restarting the processes will force the server to read the license files
again and re-build that .multilicense file.
If that doesn't work... you will probably need to work with BMC
support/sales to fix your license keys.
I hope this helps
Hi Fred,
It is all about timing... I am planning to move to 7.5 just as soon as
my provisioning group can get my new server in place. But we have some
Sybase licensing issues that have necessitated a migration away from
Sybase ASAP. So I am trying to make Oracle work with my existing
You should not have an issue using the OCI (part of the Oracle api
that Remedy uses) against a 9, 10, or 11 server. Again, it's
unsupported, but technically I do not see a reason it would not work.
Axton Grams
These are my opinions, nothing more, nothing less.
On Fri, Sep 11, 2009 at 2:07 PM,
I just tried it and I get 2 error message:
Pop up blockers are running and must be disabled
You appear to be running a browser that is not supported
This is using Mid Tier 7.1 on a Blackberry curve through BES.
-Original Message-
From: Action Request System discussion list(ARSList)
I believe we ran the 5.x ARS against the Oracle 10 for a while. I know I've
used the 8i client against a 10g server. If I remember correctly we only had
to tell our DBA to make sure to set up the instance we connect to with a SID
instead of the newer Service Name.
Run your ARS telling it
I'm testing a BB Curve 8350i against a 7.1 mid-tier and so far I have been
unable to get it let me login.
I get the main login screen then I get a warning about a java pop-up, when it
tell it to allow it, the browser closes.
Is this similar to what you experienced on 7.0 mid-tier?
Anyone
Thanks Fred and Axton... this is very encouraging.
Larry
On Sep 11, 2009, at 3:24 PM, Grooms, Frederick W wrote:
I believe we ran the 5.x ARS against the Oracle 10 for a while. I
know I've used the 8i client against a 10g server. If I remember
correctly we only had to tell our DBA to
I just tried with our 7.5 MidTier against a 7.1 server using the default BB
browser. I got the same 2 error messages. I was able to login and the Home
Page came up. Looks ugly a sin but got further than I ever did before.
Dave
-Original Message-
From: Action Request System
Anyone use this combo? I have never used the assignment engine before
and the documentation is not very detailed. I followed all the steps and
created a ticket but nothing happens? Anyone have any pointers?
Brian Sokol
Manager, Desktop Services
Scholastic Inc.
557 Broadway
NY, NY 10012
(212)
Assignment engine replaced the SHR:Assignment form and workflow.
Assignment Engines workflow uses the Company on the ITSM 7 Incident
form as the initial field it qualifies and since HD 5.6 does not have
this concept you would need to review all of the assignment engine
workflow to possible
Classification: UNCLASSIFIED
Caveats: FOUO
Hello list,
I hope this is a simple question, but somehow, it's giving me a heartache. I
was asked since we don't use the Demo account for anything, could we delete
the Demo account? My first response was just to leave it, however, security
came in
We just tried on a Storm 9530 and a Curve 9800 against ARS 7.5 / MT 7.5. We
can get past the pop up blocker if we use a direct link with ARS credentials
in the URL. All of the forms that we tried would load just a blank white
screen. This is closer then in the past where we would get a page is
I was finally able to get it to attempt to login, but I received similar
messages. To get as far as I did, I had to change the browser setting to allow
java script and I changed my default browser emulation to Internet Explorer. If
this actually works correctly on 7.5 mid-tier, that would be
Near as I can tell, there's nothing special about the Demo account, and I agree
that it should probably be deleted so long as you have other administrative
accounts. I've heard of 3rd party installers assuming the account exists and
that the password is blank, but that someone would package
Yeah in my environment, I have an admin account for myself and also a user
account like any other support person. I figured that for day to day, I can use
the support account so if any issues come up, I might see them before an end
user does.
Tauf Chowdhury
Analyst, Service Management
I haven't had a 'Demo' account in ANY of my systems for quite a few
years
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Nguyen, AnhThien Mr CTR NG NGB
ARNG
Sent: Friday, September 11, 2009 2:18 PM
To:
Something that I had seen in the past when you use a nested function to return
a value or values where the developer client thinks it has been asked to query
for more than the requested number of columns..
I had to use one that returns a single column but the ARS somehow thinks its
more than a
Joe,
I haven't tested, but your hypothesis sounds correct. I would open a defect
with BMC regarding it :)
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Friday, September 11, 2009 4:47 PM
To: arslist@ARSLIST.ORG
Very old versions of some products required the Demo account during
installation (Palm Link, Approval Server, others?) but I do not know
of anything that works that way any more. This was in the 4.x years
that this was the case.
There are other accounts in the system that have default usernames,
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