Adding new Configuration form in DMT?

2012-04-09 Thread Rajesh Shinde
Hello, My requirement is to add a new configuration form in DMT, so that we can upload the bulk data to the configuration form using DMT. I did not find any document on that. Can someone please let me know is it possible to add a new form in DMT 7.5. Regards, Rajesh

Re: Filter names question - `!

2012-04-09 Thread Stanley Feinstein
Hi John, I know I'm dating myself but . . . . Walter Matthau was on the tonight show one night and talking about getting recognized. He said that he was out at a restaurant one night, and had to go to the bathroom. While standing at the urinal, someone said to him: Are you Drew Pearson?

Re: Adding new Configuration form in DMT?

2012-04-09 Thread Peter Romain
You should be able to do this if you just use an existing form as a guide and add the relevant configuration data. You'll need to create the Excel Macro unless you forget this part and import directly from a csv. You might find it easier, though, just to use a new staging form with validation

Re: Filter names question - `!

2012-04-09 Thread richard....@bwc.state.oh.us
A foorball player? ??? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Stanley Feinstein Sent: Monday, April 09, 2012 9:20 AM To: arslist@ARSLIST.ORG Subject: Re: Filter names question - `! Hi John, I know I'm dating

Re: Adding new Configuration form in DMT?

2012-04-09 Thread Rajesh Shinde
I was able to proceed with this. One silly issues which I am facing is: 1. I am not able to read the existing Macros which are present in the Macro folder, and hence unable to create a new macro for converting to csv format. My question is how do I read the Macros in the Macro folder for Data

Re: Question: How can you detect corrupted form?

2012-04-09 Thread Dee
Thanks Joe. Actually this morning the issue is back.I can't figure it out. Let hope BMC can help. We have had this issue before, and they eluded to corrupted form. -- View this message in context:

Re: Question: How can you detect corrupted form?

2012-04-09 Thread Joe Martin D'Souza
Hate to ask you a stupid question.. but are you connecting to the right server/environment when you get those errors? Maybe you are connecting to a server/environment where those changes have not been applied? Joe -Original Message- From: Dee Sent: Monday, April 09, 2012 10:12 AM

Populating the BMC_Person

2012-04-09 Thread Greg Donalson
Hi all, I have noticed now in 7.6.04 (maybe it was earlier as well), that when you add/update someone in the CTM:People form, it is adding them to the CMDB as well. Is there a reason that this form is being populated? Right now we link people to the CI, by using the AST:ComputerSystem form

7.6.04 -- tomcat SloManager

2012-04-09 Thread patrick zandi
I do not see anything on the list for this... but I am seeing alot of them 2012-04-06 14:01:32,046 [*SloManager*] WARN com.bmc.daytona.slo.manager.SloManager - Waiting for AR Server to become available. 2012-04-06 14:01:37,056 [SloManager] ERROR com.bmc.daytona.util.ARSystemContextJava - ARS

Re: 7.6.04 -- tomcat SloManager

2012-04-09 Thread Axton
That is the name of the thread. Not sure what SloManager is though. If you use jstack, you can print the stack trace for that thread and it will give you an idea of what classes are used within that thread. That should point you in the direction of what that thread is for. Could be session

Re: Question: How can you detect corrupted form?

2012-04-09 Thread Ddussie
Valid question, not stupid. Yes I am connecting the correct server. These are production server, so no production changes to configuration. However, recently added field specific to certain users. I'm running into these error for the user who should have write / read access to the fields the

Re: Populating the BMC_Person

2012-04-09 Thread strauss
I know that I had to overlay and disable all 39 filters named CTM:PPL:Create_BMC_Person_* or CTM:PPL:Modify_BMC_Person_* or CTM:PPL:Delete_BMC_Person_* last August that were trying to add and maintain CMDB data for the People records, which we push in through a back-end integration using AIE.

Re: CMDBSync AST View Workflow

2012-04-09 Thread Frank Caruso
Arg!! I missed this response and have been working with BMC support for the last week so. I did see the Pending record on the attribute form but BMC said that was not the problem. The really screwy part is that that Pending record appears to have been created using the stack installer. It

Re: HTML and Plain Text emails

2012-04-09 Thread Lyle Taylor
My experience has been that Remedy (or something in the chain) takes a stab at converting the plaintext messages to HTML and tacks the HTML and BODY tags onto what you put in the notifications form. What I did was just use DIV tags in the notifications: DIV Message content /DIV Then I could

Re: HTML and Plain Text emails

2012-04-09 Thread Michael S. Davis
Hi Lyle - How does this show up for those people who view only in plain text? Do they see the html tags? Thanks! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lyle Taylor Sent: Monday, April 09, 2012 2:00 PM To:

Re: HTML and Plain Text emails

2012-04-09 Thread Lyle Taylor
Well, that's a good question. I've never verified how it looks, but I have also never received any complaints about the messages. The majority of our customers are viewing their e-mails with Outlook or another HTML capable client, however, so I doubt there are many people that would

clob support frustration at support

2012-04-09 Thread patrick zandi
I am getting a little frustrated.. Following the Clob in a row doc to put in a row.. after I ran the job, I get alerts in the oracle alert log about the Index is corrupt, SO I figure .. fine I will dump all the indexes and I cannot.. I get the ORA-00054: resource busy and acquire with NOWAIT

Re: Populating the BMC_Person

2012-04-09 Thread Ben Chernys
It is for impact analysis. Only relationships can be used for this therefor the person who may be impacted has to be related to a CI that may be impacted. This cannot be done through associations. I have seen inconsistencies and errors in the workflow to generate the Person CI in 7.6 (not

Re: clob support frustration at support

2012-04-09 Thread Axton
You might look into the ar.conf parameter Read-Only-Tran-Off From the docs: Causes AR System not to create database transactions when only reading data. Whether this will help or not depends on where the lock is coming from. You can see what has a lock using this: select do.object_name,

Re: clob support frustration at support

2012-04-09 Thread patrick zandi
yeah, already did that.. found it. .but it was intermittent.. very odd, like 5 times a min for 4 seconds.. but the ars would not allow the drop.. so I decided to shutdown.. and restart.. the oracle. it cleared up.. and it allowed the drop of indexes.. but now I cannot create indexes.. It is what

Re: At a loss with Mid-Tier 7.5 Patch 6

2012-04-09 Thread Pruitt, Christopher (Bank of America Account)
Just an update on these Java issues we have been encountering on our new Mid-Tier servers. We continued to receive Java errors on the second Mid-Tier server and it was configured exactly like the first Mid-Tier, which we finally got running. It turns out that it was an Environment variable

Re: clob support frustration at support

2012-04-09 Thread patrick zandi
ok, I figured out that the creating multiple indexs on a form, Fails.. but if you add one at a time. it seems ok so far.. On Mon, Apr 9, 2012 at 4:41 PM, patrick zandi remedy...@gmail.com wrote: yeah, already did that.. found it. .but it was intermittent.. very odd, like 5 times a min for 4

Re: Help SYS: Notification Messages.

2012-04-09 Thread Kelly Deaver
** The basics - 1 - workflow looks to see if a notifaction should be sent. IF yes it set a temp field with a 'tag' 2 - workflow determines who to notifiy and looks to see the locale in the people record for the person to be notified 3 - looks in the SYS:Notification Messages form for tag and

Re: HTML and Plain Text emails

2012-04-09 Thread Mahendra Mahalkar
Hi, Why you want to set a flag in people form? But if you want to set then create two types of messages in SYS:NOtification Messages form one in HTML coded and another plain text. Set filter tags for both and fire these tags in notification filters depending on people tags set on people form. In