form. To
enter users Dan O’Connor and Mary Manager, group ID 12000, role ID -9000,
and role Managers, use the following syntax:*
*
*
*‘Dan O’’Connor’;’Mary Manager’;12000;-9000;Managers*
Axton Grams
On Thu, Sep 29, 2011 at 8:26 AM, Misi Mladoniczky m...@rrr.se wrote:
Hi,
I do not think
Did you check that your servers is configured to allow multiple assignee
groups?
Axton Grams
On Thu, Sep 29, 2011 at 3:04 PM, Brian Pancia panc...@finityit.com wrote:
** Tried droping the quotes and semicolons at the beginning and end. Also,
tried using field 6090 and 112. Neither work
That many docs must fill a small library ;)
Axton
On Tue, Sep 27, 2011 at 9:53 AM, Mueller, Doug doug_muel...@bmc.com wrote:
Just send lists of anything you have to doug_muel...@bmc.com
Actually, Misi is being too kind. I have things from 2000 forward most
likely
and AR System from 3.0
of a web browser? Kerberos is the only remotely widely deployed
cross-platform technology I can think of.
Axton
On Sat, Sep 24, 2011 at 7:33 AM, John Baker
jba...@javasystemsolutions.comwrote:
David
Encrypting the password is a useful step, but not a very useful step as
essentially
I have used it on solaris and linux without issue. It helps with very
apecific things, like file operations. Read up on it to see if it would
help in your situation.
On Sep 27, 2011 6:14 PM, strauss stra...@unt.edu wrote:
I don't remember installing or running with the tcnative-1.dll back on
information, though it's
not a task for the faint of heart.
If you have multiple crashes, save the backup log files from each and see if
the same workflow is firing each time. If so, try to reproduce the issue
using the information available in the logs.
Axton
On Fri, Sep 23, 2011 at 1:23 PM
on
how those logs are set up.
Axton Grams
On Fri, Sep 23, 2011 at 5:42 PM, Thad Esser thad.es...@gmail.com wrote:
**
David,
You were spot on!! From the 7.5, patch 7 release notes, resolved issues:
SW00368694 - BMC Remedy User did not conceal or encrypt the username and
password information
You don't think those numbers look bad? If I was shopping on Amazon and it
took 11 to 25 seconds to check out, I would be worried. If you look at some
of the newer apps like Jira, you have sub second response times when saving
entries (creating or updating).
I designed an interface to retrieve
There is also mod_proxy_ajp in Apache 2.2 that allows you to use AJP without
the problems in mod_jk. mod_proxy_ajp can be compiled for Apache 2.0 for
those folks running that version of Apache.
AJP, in practice, is more efficient than using HTTP.
Axton
On Wed, Sep 21, 2011 at 10:22 PM, John
that make me believe this is not possible with the
midtier. Some information that is session specific is written to disk. I
doubt these can be properly replicated between the J2EE containers.
Axton
On Tue, Sep 20, 2011 at 4:53 AM, debug ars debug@gmail.com wrote:
** Thanks Ken. We have search
stating experimentation either way.
Axton
On Tue, Sep 20, 2011 at 9:21 AM, Richard Copits richard@bwc.state.oh.us
wrote:
**
How can I get a copy of the whitepaper? Thanks.
** **
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf
the midtier, get the logs; do the same through the user tool and
collect the logs. Compare the server side process that is executed and see
what's different between the two.
Axton Grams
On Tue, Sep 20, 2011 at 1:10 PM, Anders Lauri olleba...@gmail.com wrote:
Hi,
I'm running an ARS 7.6.04
I don't see the ARERR 9281 in the logs provided.
On Tue, Sep 20, 2011 at 4:36 PM, Anders Lauri olleba...@gmail.com wrote:
Hi,
I have attached a log below, this me merely navigating into AIE console and
trying to stop an AIE instance via Mid Tier. What I can see from, my very
new pair of
Imagine how annoying those popups and ads on the web would be if you could
do these things. It used to be this way and it was extremely annoying.
Strides have been made over the last 10 years to correct this behavior.
Axton
On Fri, Aug 26, 2011 at 5:09 AM, Kali Obsum kali.ob
, by default.
Axton
On Wed, Aug 24, 2011 at 5:13 PM, patrick zandi remedy...@gmail.com wrote:
** N I C E !!! and extra instance of tomcat just for SLM wonderful...
brilliant ridiculous..
how much java heap did you through at that..
On Wed, Aug 24, 2011 at 6:07 PM, strauss stra...@unt.edu
Look at the process tree to see what forked the process. If you are on
Solaris you can use ptree. On Linux you can use ps (ps -ejH).
Axton
On Wed, Aug 24, 2011 at 4:12 PM, patrick zandi remedy...@gmail.com wrote:
** I'm sure this is totally obvious: Installed 7.6.04.01 with default
tomcat
You could also set up the job that creates the CSV to perform the conversion
before shipping the file:
https://ccrma.stanford.edu/~craig/utility/flip/
Axton Grams
On Fri, Aug 19, 2011 at 7:47 AM, Brian Gillock arslist2...@gmail.comwrote:
** I'm sure you've thought of and discarded
It seems the goal is to make it easy enough a chicken can click the button.
There is a balance between form and function. From one extreme to the other it
seems things have gone. I too miss the command line installer.
Meyer, Jennifer L jennifer.me...@nc.gov wrote:
Those command-line
What is the current message throughput (incoming and outgoing)?
Axton
On Thu, Aug 11, 2011 at 2:52 PM, Leihkauff, Kenneth G (LEIHKAUFFK)
kenneth.g.leihka...@saic.com wrote:
**
Hello,
** **
Background: We have an AR system running 7.1, Oracle 10g, Solaris 10. The
ARS is running
There is no way to effectively enforce this. It's like asking people to not
do what they shouldn't and that be the end of the discussion. It just
doesn't work.
Axton
On Wed, Aug 10, 2011 at 12:45 PM, sriram pm ramjavas...@gmail.com wrote:
** Hi,
I would simply suggest restrict remedy
In India the comma grouping is different:
thousand 1,000
lac 1,00,000
crore 1,00,00,000
So 1 lac rupees is around 2,200 USD.
It's good to know if you are shopping for expensive things or reading the
news over there.
Axton
On Wed, Aug 10, 2011 at 3:16 PM, Ben Chernys
ben.cher
I tend to rely on filter plugins for this type of work when workflow is not
well suited for the task. I do this especkally if the rules on the format are
per some well defined specification, such as an ip address.
Axton
Mike Ilmer mike.il...@tdameritrade.com wrote:
Hi List
Any idea of how
enough to know
what that looked like against the then current version of Help Desk, it was
nearly impossible to read due to the complexity of the model that was
rendered.
Axton Grams
On Wed, Jul 13, 2011 at 8:06 AM, Support supp...@arsmarts.com wrote:
** **
Hi Gary,
You can have a look
You might be lucky to have it look this simple:
http://4.bp.blogspot.com/_igHirnXNoBY/TU6_TmwddeI/Azc/b0dy8ZmgB6M/s1600/Gephi%2BNetwork%2BDiagram.png
http://scienceresearchprojects.com/images/control_theory_complex_networks_social_network.gif
Axton Grams
On Wed, Jul 13, 2011 at 9:52 AM
lol, that was the best one so far. You could also use it to describe a
solution.
Axton
On Thu, Jul 7, 2011 at 2:56 PM, pritch pri...@ptd.net wrote:
Something about using Jugs of Moonshine to describe (a) remedy or Mobility.
Almost makes me want to go back up in the woods.
On Thu, 7 Jul
provide credentials, in the case of Active Directory, Kerberos Realms, etc.
Axton
On Thu, Jun 30, 2011 at 10:21 AM, Easter, David david_eas...@bmc.comwrote:
There are, of course, multiple ways to address the issue. Active Directory
is an authentication source, not an SSO solution, so at some
I'm a bit confused; remedy permissions don't apply to db queries.
With that said, the User form should have a record for the current user and
the dynamic group access to the User record should allow the user to read
their own record.
Axton
On Thu, Jun 30, 2011 at 1:02 PM, Grooms, Frederick W
and passes the credentials onto the
J2EE layer if the user successfully authenticates. If the user does not
successfully authenticate, then they get a 401 error, which can be handled
with an error page.
What enterprise capabilities am I missing?
http://modauthkerb.sourceforge.net/
Axton
On Thu, Jun 30
for one reason
or another, they have another way to successfully authenticate, which will
effectively work with just about any browser.
Axton
On Thu, Jun 30, 2011 at 3:58 PM, John Baker
jba...@javasystemsolutions.comwrote:
Axton,
We use basic authentication as a fail back in the event SPNEGO fails
Use the jars provided with the mid-tier in the WEB-INF/lib directory. This
includes all the Remedy API jars in addition to the mid-tier specific jars.
Axton
On Wed, Jun 29, 2011 at 6:07 PM, Randy Evans lilbear63_2...@yahoo.comwrote:
I've got the white paper that describes SSO on the Mid-Tier
.
The Application-Release-Pending can be dangerous because it causes a commit
to the database before the filter processing completes. This means that if
an error occurs later, it will not roll back those transactions.
Axton
On Tue, Jun 28, 2011 at 4:06 PM, Anderson Debra (PRN)
debra_ander...@prn.com wrote
, that is somewhere from 600 to 1200ms added to your
page load time.
As John pointed out, you are probably better off not enabling lookups. If
you have a publicly facing system, you will get lots of hosts where the
reverse lookups are garbage due to improperly configured DNS servers.
Axton
On Mon, Jun 27, 2011
SSL enable whatever your end users hit. In your case, IIS. You should not
need to change anything with Tomcat or with the connector you use between
IIS and Tomcat.
Axton
On Wed, Jun 22, 2011 at 2:20 PM, Marshalonis, Dave [USA]
marshalonis_d...@bah.com wrote:
**
I have a stupid question
,
authentication mechanisms, etc.)
What is the hardware stack (platform, laod balancing, etc.)
Axton
On Mon, Jun 13, 2011 at 10:14 AM, Raido Oja raido.arsl...@gmail.com wrote:
Hi All,
We are experiencing some strange behaviour with ITSM 7.6.04 and IE 6 (we
don't have this issue with Firefox). When
There are products available to automate the management of this
configuration. Look at the f5 GTM for some documentation around the
concepts.
http://www.f5.com/products/big-ip/global-traffic-manager.html
http://www.f5.com/pdf/products/big-ip-global-traffic-manager-ds.pdf
Axton Grams
On Thu
of 0 and guess what you would get.
Axton
The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
My voluntary participation in this forum is not intended to convey a
role as a spokesperson, liaison or public
A mis-configured MTA will allow you to put whatever you want into the
reply-to header.
Axton Grams
On Wed, Jun 8, 2011 at 9:11 AM, Andrew C Goodall ago...@jcpenney.com wrote:
Any decent well designed application will have layers of abstraction :)
Who doesn't validate for '@' in an email field
it
around for the sake of keeping it around is work for no reason.
Axton
On Sat, Jun 4, 2011 at 1:29 AM, Marek B. mare...@gmail.com wrote:
**
Thanks, but unfortunatelly not fully archived.
I remember there use to be some samples of Data Visualization Plugins,
cannot find it there
2011/6/4 Juan
ar.conf:
Oracle-Cursor-Sharing: FORCE
Oracle Init parameter:
CURSOR_SHARING: FORCE
Axton Grams
On Fri, Jun 3, 2011 at 2:53 PM, Doug Blair d...@blairing.com wrote:
Claire,
That CURSOR_SHARING syntax is unusual for the ar.conf file. I wonder if
that's supposed to be an environment variable
If you use Oracle, flashback is a good option, just take a snapshot
prior to your promotion.
If you use EMC/SAN, BCV split is a good option.
Both of the above rollback methods are relatively fast (minutes or
maybe hours, depending on the size of your db).
Axton Grams
On Thu, Jun 2, 2011 at 1:25
Read up on the environment variable ARDATE in the configuration guide.
This env var is set on the server and controls the internal date
format on the server during server side processing.
Axton Grams
On Wed, May 25, 2011 at 1:49 PM, Francois Seegers
franco...@blueturtle.co.za wrote:
**
Hi
is present.
This is most commonly implemented using a field named 'Command' or
something similar. All you need to pass that flag is a display only
field where you can put it.
Axton Grams
On Mon, May 23, 2011 at 1:07 PM, Anderson Debra (PRN)
debra_ander...@prn.com wrote:
**
Hi Everyone,
I
You can tar and copy, but there are some things in /etc/ that you need to
get as well (not sure of the layout on AIX):
/etc/rpc
/etc/arsystem/`hostname`
On the target system, you need to have the Oracle client, JDK/JRE, and other
supporting components in place.
On Thu, May 12, 2011 at 7:29 AM,
time
- does the integration need to be synchronous
- does the integration drive some capability that the end user needs to see
- is the integration a back-end hand-off
Axton
On Wed, May 11, 2011 at 10:11 AM, Kathy Morris kathymorris...@aol.comwrote:
**
Hi,
Some of my clients are going
Does anyone out there have 10k, 100k, or more groups in their arserver?
Does this cause an issue with the memory footprint, login times, server
startup times, etc.?
Axton Grams
___
UNSUBSCRIBE or access ARSlist Archives
environments, e.g., Windows/IIS/Active Directory, Linux/Apache/Active
Directory, Solaris/Apache/Active Directory. The J2EE tier does not matter,
to a large extent, and the instructions/components should work whether you
are using Tomcat, JBoss, WebSphere, etc.
Axton
The opinions, statements
My understanding is that NTLM is used as a fall-back in the event the
Kerberos TGT has expired or is otherwise not available. There are other
methods to use as a fall-back, some that the Kerberos protocol supports and
others that are seperate authentication mechanisms.
Axton
The opinions
By thick, do you mean OCI (Oracle Call Interface)? Remedy uses OCI to
connect to the Oracle DB. It does not use JDBC.
Axton Grams
Ps. don't reply to existing threads and change the subject. Create a new
email message.
The opinions, statements, and/or suggested courses of action expressed
Is there a much interest in an end to end capability for Kerberos
authentication for the Mid-Tier? I'm asking for systems that run on both
Windows and Unix and for users of poplar web server, such as Apache,
iPlanet, IIS or Tomcat standalone?
Axton
The opinions, statements, and/or suggested
Yuck. Would be nicer if the method used to generate the view names worked
consistently, regardless of the order in which the forms were created.
Axton
On Mon, May 2, 2011 at 3:36 AM, Ben Chernys
ben.cher...@softwaretoolhouse.com wrote:
**
Hi Christopher,
Since 7.0 (one of the patches
Request For Enhancement
On Thu, Apr 28, 2011 at 11:37 AM, Joe Martin D'Souza jdso...@shyle.netwrote:
Out of curiosity, what was the RFE for?
Joe
-Original Message- From: Terje Moglestue
Sent: Thursday, April 28, 2011 5:15 AM Newsgroups:
public.remedy.arsystem.general
To:
the older API with ARSPerl.
Axton Grams
On Wed, Apr 27, 2011 at 8:24 PM, LJ LongWing lj.longw...@gmail.com wrote:
**
Oh…and I use ActivePerl….so a PPD would be the preferred download if
possible….:)
*From:* LJ LongWing [mailto:lj.longw...@gmail.com]
*Sent:* Wednesday, April 27, 2011 7:14 PM
There are lots of free compilers available:
- mingw (if you like building for windows)
- gcc (c, cpp, fortran, and a dozen others)
- sun studio (if you work on solaris or linux)
- pcc (if you like the ultra-free software)
- visual studio express (if MS is your calling)
Axton Grams
persistence to the arservers. I don't remember reading that the
same applies to the mid-tier.
Axton
On Fri, Apr 22, 2011 at 11:21 AM, LJ LongWing lj.longw...@gmail.com wrote:
**
Tauf,
I’m in the middle of setting this exact config up. Two load balancers, one
in front of the web, another
the mid-tier supports clustering on the J2EE side.
Axton
On Fri, Apr 22, 2011 at 2:24 PM, LJ LongWing lj.longw...@gmail.com wrote:
John,
On page 19, bout half way down it states
Load balancing between the clients and web servers without setting a sticky
bit
If the web servers in your AR
I think there may be more that just session information that needs to be
serialized in the case of the mid-tier. The mid-tier sticks things out on
the filesystem that it expects subsequent requests to be able to access
(thinking of the report work directory and attachments).
Axton
On Fri, Apr
Well sounds like a completely different problem. If your browser is
crashing, it's most likely a problem with your browser. I would look at
what plug-ins you have installed/running in FF.
Axton Grams
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do
I would like to find out if anyone out is continuing to experienc these
issues when accessing the BMC supportweb interface.
Axton
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc. My
voluntary
Have you run into it this week?
Thanks,
Axton
On Tue, Apr 12, 2011 at 11:26 AM, Pargeter, Christie :CO IS
cparg...@lhs.org wrote:
I get it every now and again when I access the site. Like the cookie
didn't fully time out.
-Original Message-
From: Action Request System discussion
to this thread if you have any issues going forward.
Axton
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc. My
voluntary participation in this forum is not intended to convey a role as a
spokesperson
You need to increase the max heap size (Xmx). You should be able to
increase this to 1400mb without issue on Windows using a 32-bit JRE.
Axton
On Mon, Apr 4, 2011 at 2:21 PM, Martinez, Marcelo A marc...@cpchem.comwrote:
I had a similar issue with Mid Tier 7.6.03 .. I had originally set
http://www.oracle.com/technetwork/java/hotspotfaq-138619.html#gc_heap_32bit
On Mon, Apr 4, 2011 at 2:36 PM, Axton axton.gr...@gmail.com wrote:
You need to increase the max heap size (Xmx). You should be able to
increase this to 1400mb without issue on Windows using a 32-bit JRE.
Axton
.
Axton Grams
On Mon, Apr 4, 2011 at 6:44 PM, Raj ravi6...@gmail.com wrote:
Hello All,
I am performing disaster recovery testing of our remedy servers.
We have 2 servers, server 2 is a disaster recovery server and server
1 is the main production server.
database 2 is a clone of database 1. I
I would fix the problem with the server then worry about the license. Just
my 2 cents.
On Fri, Apr 1, 2011 at 10:29 AM, Gopal-SRG srgr...@gmail.com wrote:
Hi List,
Can you please tell me how to add an licence through the command prompt?
We are not able the user tool because ther is some
of various components from different
vendors, each of which has it's own set of capabilities.
Axton Grams
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc. My
voluntary participation in this forum
/jstack.html
Axton Grams
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc. My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations
Is this a VM?
On Tue, Mar 29, 2011 at 10:03 AM, Tommy Morris
tommy.mor...@radioshack.comwrote:
**
On our Window 2003 servers which run the email service the time gets
continuously ahead until our timesync service can no longer correct the
time. This ONLY happens with the email service
issues
with your system time it's a problem with the hardware (internal time
keeping) or your OS as nothing without privileges to the clock should be
able to impact the clock.
Axton Grams
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily
The site is now available. Sorry for the inconvenience.
Axton
On Wed, Mar 16, 2011 at 10:05 AM, Murnane, Phil pmurn...@windwardits.comwrote:
**
John, et al:
It appears that the arinside.org web site is down? Just trying to
download the latest version.
Thanks for all your hard work
These will increase the memory footprint.
Add more concurrent users.
Add more threads.
Increase the size of the Remedy workflow/data dictionary.
do you just want it to use more memory for the sake of using more memory?
On Mon, Mar 14, 2011 at 7:06 AM, Manish SINGLA manish.sin...@st.com wrote:
It's just my opinion, which is that it is fire, and if you play with it you
could get burned. I don't use it, I will never use it, and I will recommend
the same for anyone else that is thinking of using it or suggesting it's
use.
Axton Grams
The opinions, statements, and/or suggested courses
is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.
On Thu, Mar 10, 2011 at 9:36 AM, Axton axton.gr...@gmail.com wrote:
It's just my opinion, which is that it is fire, and if you play with it
you could get burned. I don't use it, I
What if the user leverages the Java or C api? What are you really trying to
keep people from doing? Accessing the data or just viewing it in the user
tool?
Axton Grams
On Thu, Mar 10, 2011 at 1:19 PM, Mueller, Doug doug_muel...@bmc.com wrote:
Joseph,
Actually
If you put a field
that you can see the request and response in human readable
format.
Axton Grams
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc. My
voluntary participation in this forum is not intended to convey a role
7.5 include both a 32-bit and 64-bit flavor of each of the files. The
64-bit files have a suffix on the filename. E.g.,
libicuiobmc.so
libicuiobmc.so.32
libicuiobmc.so.32.0
libicuiobmc_solsp64.so
libicuiobmc_solsp64.so.32
libicuiobmc_solsp64.so.32.0
Axton Grams
On Tue, Mar 8, 2011 at 7:05 AM
Try starting rpcbind in debug mode to see what it reports. Look in
/var/log/messages to see if rpcbind is reporting anything there already.
On Sat, Mar 5, 2011 at 2:35 PM, michep mchepay...@gmail.com wrote:
Danny,
my server was installed without portmapper and with fixed TCP ports.
Config
It looks like the number of bytes per character varies between db
implementations as well. Oracle's AL32UTF8 uses 3 bytes per character.
Your SQL Server looks like it uses 2 bytes per character for whatever
character set you are using. On Oracle, Remedy defines the column size
according to the
2011-03-04 07:15:23,311 INFO [main] com.bmc.arsys.pluginsvr.plugins.g (?:?)
- Attempting to load Java Plugin ARSYS.ARF.WEBSERVICE
2011-03-04 07:15:23,340 INFO [main] com.bmc.arsys.pluginsvr.plugins.g (?:?)
- Number of URLs for plugin ARSYS.ARF.WEBSERVICE is 2
...
Axton Grams
On Fri, Mar 4, 2011
They should really remove the URL parameters used to pass the username and
password. There is no reason those should EVER be used. It's a bad thing
to do and it's there due to poor design. Anything that uses those URL
parameters is also poorly designed.
Axton
The opinions, statements
*
7.5 GA or a patch level?
Tomcat 5.5.28. Release Date*: 2009-08-18
On Wed, Feb 23, 2011 at 8:55 AM, LJ LongWing lj.longw...@gmail.com wrote:
**
Axton,
The Tomcat that comes with 7.5 is 5.5.28
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG
Thanks LJ. So I stand by my original statement that the bundled
infrastructure components are great for demo systems and reference
implementations, but not for production systems.
Axton Grams
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do
upgrading/patching painless. I always
reference apache in /some/patch/to/apache and not
/some/path/to/apache-2.2.24 in scripts, environment variables, etc.
I can't speak to Windows though, as Windows like to bury things in it's
registry in ways that I am not inclined to learn.
Hope that helps.
Axton
bundled with the mid-tier, esp. those that used the patch installer to build
their mid-tier servers?
Axton Grams
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc. My
voluntary participation in this forum
views
for every locale, just target the locales relevant to your user community.
The reason is that all the vui information really slows things down, esp.
with server startup, form load, etc.
Axton Grams
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do
: Localization of forms, error messages, etc.
Axton
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc. My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public
The product documentation speaks to the algorithms, key lengths, and
expiration periods associated with the keys in use:
http://documents.bmc.com/supportu/documents/53/89/95389/95389.pdf
http://documents.bmc.com/supportu/documents/53/89/95389/95389.pdfAxton
Grams
The opinions, statements,
These are the option I see:
- Use a 32-bit JVM and use the Remedy Java API
- Use a 64-bit JVM and don't use the Remedy Java API
I don't know if the JVM requirements have changed with the 7.6 versions.
Maybe someone else can comment on that.
Axton
The opinions, statements, and/or suggested
You can not classload a 32-bit native library (JNI) using a 64-bit JVM, and
vice versa. You will be constrained to a 32-bit JVM as long as those 32-bit
native libraries are required.
Axton
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily
Hot deployments would sure make development and deployments a lot easier
(and more productive - less development time and less downtime). Getting
rid of the native library dependencies would make that possible.
Axton Grams
The opinions, statements, and/or suggested courses of action expressed
Has anyone tried the new BMC knowledge base? What are your first
impressions? Thoughts?
Axton
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc. My
voluntary participation in this forum is not intended
All the knowledge base interfaces require authentication using an account
that has an active/valid support contract.
Axton
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc. My
voluntary participation
Good content will take time to build. The raw content behind this new
interface is no different than before. Hopefully this will visibly change
in the near future. Keep your eyes open over the next few months.
Axton Grams
The opinions, statements, and/or suggested courses of action expressed
That is correct.
Axton
The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc. My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations
was showing in the sql log and escalation log. All the sql queries were for
user AR_ESCALATOR in the sql log.
-Original Message-
*From:* Axton [mailto:axton.gr...@gmail.com]
*Sent:* Wednesday, January 26, 2011 8:18 AM
*Subject:* Re: Strange ARS Timeout Problem
** What do the logs
:* Axton [mailto:axton.gr...@gmail.com]
*Sent:* Monday, January 24, 2011 5:45 PM
*Subject:* Re: Strange ARS Timeout Problem
** Try to get the api, filter, and sql logs leading up to the point where
it started hanging. Those are your best indicator. Also check the
arerror.log for crashes
If you are on Oracle, do not use UTF8. It's not UTF-8; it's CESU. Use
AL32UTF8 as the product documentation advises; you will thank yourself
later.
AL16UTF16 has the same unicode version capabilities as AL32UTF8. The extra
capabilities that AL16UTF16 provides are not used by Remedy and if that
There are several subsystems that use this password. These come to mind
(though this is probably not complete):
- Flashboads history collection daemon
- Email engine
- Old approval engine (pre 7.0 I think; when the approval server was a
seperate process)
Axton
On Tue, Jan 25, 2011 at 7:33 AM
servers one at a time do they all fail?
Regards
Danny
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Axton
*Sent:* 25 January 2011 18:04
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Remedy Application Service Password
resolver) as a reference:
remedy@x remedy$ ldd /a/b/c/bin/arserverd
/usr/lib/sparcv9/libumem.so
/usr/lib/secure/64/s9_preload.so.1
*libclntsh.so.10.1 =
/a/b/c/remedy75/local/oracle/lib/libclntsh.so.10.1*
...
Axton
On Tue, Jan 25, 2011 at 2:44 PM, Brittain, Mark mbritt
The linker is going to look for the library by name. In the case of the OCI
api, the name is libclntsh.so.10.1. So if that is not in the path used by
your OS to dynamically link libraries, then it's not going to work. You'll
get a message to the effect that it couldn't find the required
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