Hi listers,
It seems a bug to me, but I'm not sure.
I have a form with a table. Table A qualification depends on a field.
When submitting a request to this form, a filter guide (ExecuteActions) is
called for every request at table A. Some columns (Col2 and Col3) of Table
A are read to perform
Hi listers,
I have one problem, and I don't know how to start to look for the solution.
AIE is not working correctly. I can't force the execution of a data
exchange. And also programmed data exchanges don't execute allways when
planned (only sometimes).
This is my set-up: ARS mid-tier: 7.5.007
/automating-service-bmc-remedy-email-engine-part-3/
Thad
On Mon, Apr 16, 2012 at 4:07 AM, Jose Huerta jose.hue...@sm2baleares.es
wrote:
**
Hi all,
** **
I want to receive email from users, perform complex evaluations on it, and
act accordingly.
** **
For instance
to be insufficient, because users
can use a lot of formats.
Thanks,
Jose Huerta
http://theremedyforit.com/
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
, Jose Huerta jose.hue...@sm2baleares.es
wrote:
**
Hi all,
I want to receive email from users, perform complex evaluations on it, and
act accordingly.
For instance, If a pattern like INC is found, then look for
the incident, add the content of the email as a work info, where
It depends on the number of items to integrate daily. If only a few set of
incidences must be shared between systems, then web services are the best
choice. But if both systems must share almost all information DSO is the
best option.
El lunes 16 de abril de 2012, patrick zandi escribió:
**
if there
are any associated rules in “Rules” form for a Create action.
c. If none of the above, ignore the message.
Thanks
Mahesh
On Mon, Apr 16, 2012 at 6:31 AM, Jose Huerta
jose.hue...@sm2baleares.eswrote:
** Yes, that was my idea. But not a display only form, but a regular one.
To store
This last sentence is not 100% true. I agree with you with the
recommendation of pointing to views at direct SQL actions instead of T
tables. But, although it is very unlikely, it is not guaranteed that the
view name of the form won't change when migrating. If two form names
collide with the view
I would be interested in such a book. Maybe I could manage the Spanish
translation.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de
Maybe an screenshot of your qualification execution options may help.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de Mallorca
Business Hours
Upcoming Leave or Training: None
For urgent requests, please call ITG Service Desk (x54321) or email the
team at itgserviced...@macquarie.com
** **
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Jose Huerta
*Sent
It's not so much difficult if you know how to handle universes and know the
e-r model of ITSM suite
El lunes 2 de abril de 2012, Andre Hughes escribió:
David,
Thanks for the info, however you didn't explain why BOXI would be very
difficult to use in creating such a report.
My questione
the minimum set of feature
to allow developing, but it is far from being a good tool.
Regards,
Jose Huerta
http://theremedyforit.com/
On Thu, Mar 29, 2012 at 15:55, Guillaume Rheault guilla...@dcshq.comwrote:
**
Jose,
I think some of the points you mention are not applicable in the ARS
Yes And no. That kind id report os posible, but not using the out of the
box universe. You need to customize the universe or create a new one.
The info is at the database and BOXI can handle it.
I've done more difficult reports, but always creating a new universe.
El viernes 30 de marzo de
I think that Developer Studio is not as good as it must be. You all talk
about the great leap made from the admin tool to the developer studio. But
under my point of view it's is like going from a very bad application to a
bad application.
Have you seen other developer studios (like the
I can't see why cosmology can help with the position...
El miércoles 28 de marzo de 2012, Guillaume Rheault guilla...@dcshq.com
escribió:
**
Looks like they forgot to add Ninjitsu, cooking, cosmology and fluent
Chinese (reading, writing, speaking).
Guillaume
It can come from the user security embedded with the analytics universe. At
the web intelligence designer see the SQL generated and execute it directly
at the database. If it reports no records even when executed directly at
the database it can be because the reason I said.
The BO user must exist
Hello all,
I'm very surprised that this blog ended updating at October 21st of last
year. Don't know why.
Any of you know the reason?
Regards,
Jose Huerta
http://theremedyforit.com/
___
UNSUBSCRIBE or access ARSlist
If we start to list what would be great at developer studio, this could be
the longest thread of the year.
El jueves 22 de marzo de 2012, Misi Mladoniczky m...@rrr.se escribió:
Hi,
You will do best to ignore the original posting, I was wrong :-)
I made something so simple as choosing the
it will take long.
2.- Create a new field at HPD:Help Desk that reports the initial priority
value, populated at submit. So you can compare this value with the current
one to see if goes up or down.
Regards,
Jose Huerta
http://theremedyforit.com/
On Tue, Mar 20, 2012 at 05:15, andrew tokarz
Functions can only be used in set fields actions.
To provide a complex default value, I recommend you the use of an active
link to set the value when the client is used, and a filter that fills the
value when the returned value is null (for push, API and web services).
Regards,
Jose Huerta
http
As far as I know, To have a RAM drive to feed the database engine
theoretically has the same performance as giving this RAM to the database
and tune to use this amount of cache. But also avoiding the counterpart of
database corrupted on an unexpected power off.
Jose M. Huerta
Project Manager**
It depends on the number of tickets. If you only pass a reduced amount,
then web service is the best solution.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2
It seems a bug to me
El sábado 17 de marzo de 2012, Anthony Jurado Jr ajur...@us.ibm.com
escribió:
Hi,
Thanks to LJ and Jose for the replies! As suggested I looked at the logs.
The output seems to support the idea that there is a bug in
parseQualification:
When called on a field that
About the recommendation of using AL instead of Filters to increase
performance, I know that BMC recommends it, but I think that is a big
mistake. In fact it can increase performance, but at the price of degrading
the business logic layer. I can explain it with an example: Tell a Java
developer to
$GROUPS$ is shaped like this:
;Administrator;1002442300;
So groups always start and end by semicolon.
But my recommendation is NOT to use the $GROUP$ clause, but to provide
permissions to the AL and forms. Menu will inherits the permissions of the
forms.
Jose M. Huerta
Project Manager**
Because BMC recommends not to use process if it can be done by other
workflow.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de
a AR record.
Out of curiosity (I didn’t have the time to find out the purpose of this
Escalation), what does it do?
Joe
*From:* *Jose Huerta* jose.hue...@sm2baleares.es
*Sent:* Monday, March 12, 2012 7:31 PM
*Newsgroups:* public.remedy.arsystem.general
*To:* *arslist@ARSLIST.ORG* arslist
A year ago I started to write my own best practices (And I published a lot
of them on my blog) because I couldn't find any BMC's best practices guide.
I know why BMC doesn't publish a best practices guide, because they don't
have it!
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.:
I think that you must give a value. It isn't mandatory to publish these
values at the input, but you need to provide a value for them. So put 0, 0
in order to not limit the response.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
I ran into a similar problem in the past. My solution was to apply this:
http://theremedyforit.com/2012/02/avoid-ar_escalator-in-last-modified-by-field/
Then you can use your modified date as a feed for your reports.
Regard,
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75
I think that change a set action to a direct SQL to avoid normal ARS
behavior is a bad practice and you'll pay it at the future.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
in the CTM:people form. So these can be
seen in the Active link? ...
Thanks
G
Jose Huerta wrote:
Let's see if I understood your case...
You have a search menu that is configured to look for in the form S
(let's
give name to objects to ease of reading)
You place this search menu on the field F
I think that it's not the solution but the like sentence with $GROUPS$ must
be
$GROUPS$ LIKE %;XYZ;%
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
, the
best way to qualify an active link is to restrict the rights. So set the
qualification blank and set the permissions of the active link to this
group, so only this group will execute the active link.
Regards,
Jose Huerta
http://theremedyforit.com/
On Sat, Mar 10, 2012 at 18:41, gok's gmedise
The colcount must be made on a column field, not the table field. It
counts the non-null values. Do better select the entry id.
2012/3/9, team.rem...@libero.it team.rem...@libero.it:
Hello everyone,
I need help, I have a sneaky problem.
I need to put in a field (integer) the total number of
staff normally use this kind of searches they can provoke a
performance degradation.
Regards,
Jose Huerta
http://theremedyforit.com/
On Thu, Mar 8, 2012 at 08:43, Misi Mladoniczky m...@rrr.se wrote:
Hi,
You can check the $CLIENT-TYPE$, but in theory you can set this to any
number you like
As far as I know Remedy doesn't care about which file management system
uses your Oracle. So, I don't see any problem.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio
To correct way to share a license between a lot of users that use
it infrequently is to use floating licenses.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2
Each CI Type is stored in a different form. So you need to copy the data
from one form to another (in fact more than one form to another since CI
data is spread among several forms).
Maybe
If no relationships exist between these assets and other elements (like
incidents for instance), then you
Hi,
I have a doubt. If I create some workflow that is time dependent I need to
wait ta complete time period to do a complete unitary test. For instance,
I've programmed an invoice creator from SLM that considers the results of
SLA's and generates the invoice monthly. If I want to perform a
And them my though... BMC closed the case because they couldn't find the
root cause. In one hour a lot of people guided you in the right direction.
But BMC's support team wasn't able to solve it
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07
and it has nothing to do with their
application and we would need to check our environment – which in a way, in
this case turned out to be true..
The faster response time on this list is what made it my favorite resource
over these years ..
Joe
*From:* Jose
I know one, the UMM: Unpaid Monkey Migrator.
Train a monkey in creating def files, comparing it and importing
differences... (It's Friday...)
(But if you consider it, is not as a joke as it seems...)
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07
Yes, Misi. It is a very strange requirement, but, you know, the client can
be vary strange sometimes...
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc
Hi listers,
Let's take the next example. Imagine we have a form, where there is some
display only field used to start some active link workflow. But if the user
only changed this field I don't want that ARS consider the request as
modified and then prompts the user to abandon changes when he
No. Since it can be used in filters. Mmm. I will explain deeper and more
abstract.
Imagine the next case.
If field A is changed - No change
If field B is changed - No change
If field A and B are changed - It changes.
So if i set disable change to both, the third option won't work. I was
I knew that it was a better option... thanks.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de Mallorca
Just to contribute, I like the idea. But I would prefer to hold it at the
communities in a forum format. Thus, it can be readed by other
professionals later.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2
for the 'Disable Change Flag' property which is
on the properties of the field.
- Original Message -
From: Jose Huerta jose.hue...@sm2baleares.es
To: arslist@ARSLIST.ORG
Sent: Wednesday, February 29, 2012 9:34:14 AM
Subject: Development question
** Hi listers,
Let's take the next
If you want to start to criticize the Remedy error sentences we can make a
good collection :)
Regards,
Jose Huerta
http://theremedyforit.com/
On Tue, Feb 28, 2012 at 18:26, Andrew C Goodall ago...@jcpenney.com wrote:
** ** **
Thanks – I should have looked at that sooner J
Don't understand what are you looking for. If you are talking about the
HPD:Help Desk form, those fields are still in the form, but are not
attached to any view.
Regards,
Jose Huerta
http://theremedyforit.com/
On Tue, Feb 28, 2012 at 17:46, Mahmoud Mahdy-Mohamed
mahmoud.mahdy-moha
No performance hits in Oracle if you follow my post:
http://theremedyforit.com/2011/12/case-insensitive-in-remedy/
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2
But if you change the parent form (add a new field for instance) the
customizations you made on the archived form can be lost. So a view (join
form) is a better approach. I talk from the experience of modifying the
audit form and start getting a lot of problems.
Jose M. Huerta
Project Manager**
Correct me if I'm worng, but archive form (as audit forms) are not intended
to be used. There are in place to be used from other objects (like other
forms, reporting, ...).
I think that Misi's option was the best: to create a join form.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
It's not succumbing, it's satisfaying! :)
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de Mallorca
That's a good answer!
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de Mallorca
One customer demands us to geo-localize the CI. The idea is to upload the
maps of their offices and show the CI's on the map. He has a WiFi network
capable of localizing the wireless assets. We also now, from the switches
where each device is connected. So all this information could be in the
CMDB
On Thu, Feb 23, 2012 at 2:16 PM, Jose Huerta
jose.hue...@sm2baleares.eswrote:
** One customer demands us to geo-localize the CI. The idea is to upload
the maps of their offices and show the CI's on the map. He has a WiFi
network capable of localizing the wireless assets. We also now, from
The users could also connect to Remedy via web service... That should
be enough! I don't know why they need a GUI when all actions can
be performed via web service!. Wait, Why using web services, when they can
connect using the API! :)
Regards,
Jose M. Huerta
Project Manager**
Movil: 661 665
.
** **
Thanks,
** **
*Shawn Pierson *
Remedy Developer | Southern Union
** **
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Jose Huerta
*Sent:* Thursday, February 23, 2012 2:17 PM
*To:* arslist@ARSLIST.ORG
*Subject:* GIS
36 !!!
Is it Friday?
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de Mallorca
I think that when the partner talks about sending syslog messages, he means
that my remedy acts as a unix server receiving the logs.
OK. I have enough information. Thank you all.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
Thank Misi for the clarification.
Regards,
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de Mallorca
: US citized, and ability to obtain a secret
level clearance. I'm starting to think that it is impossible to work as a
Remedy consultant in USA. Am I right?
Regards,
Jose Huerta
http://theremedyforit.com/
___
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wrong.
I certainly wouldn't concentrate solely on US positions. There should
be positions open in other countries.
Drew Shuller
Soto Cano Air Base
Honduras
On Wed, Feb 22, 2012 at 9:18 AM, Jose Huerta
*jose.hue...@sm2baleares.es*jose.hue...@sm2baleares.es
wrote:
** Hi all
Has anyone tried to integrate Remedy with an external monitoring app
through syslog? I assume that there is no native support for this kind of
integration. But maybe there is some plug-in or commercial app.
Regards,
Jose Huerta
I'm completely new to syslog. I searched a bit about log4j, and seems that
it sends logs from the mid-tier to a syslog server. My idea is that Remedy
can receive syslog messages and interact with them. We developed an event
correlator in Remedy that can be accessed through web services. Event
One question. Why do you want archiving to take place on a different server?
I mean, the archived tables can reside on the same database engine. It's up
to the dba to tune the database and place those table on a different volume.
Regards,
Jose Huerta
http://theremedyforit.com/
On Thu, Feb 16
of approach
so that i can opt for the best.
Regards
Hari
On Fri, Feb 17, 2012 at 1:09 AM, Jose Huerta
jose.hue...@sm2baleares.eswrote:
** One question. Why do you want archiving to take place on a different
server?
I mean, the archived tables can reside on the same database engine. It's
up
What is a data dictionary for you?
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de Mallorca
I totally agree,Andrew.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de Mallorca
Interested on it. I asked the same question on communities, and people tell
me that wasn't posible.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
and
Designer as standard toolsets.
Much like how the Ostream Migrator become the Remedy Migrator.
This would be a wonderful marriage - we just have to set up a blind
date first...;-)
On Feb 8, 4:34 pm, Jose Huerta jose.hue...@sm2baleares.es wrote:
My opinion is that Abydos Analyzer
Very interested in answers!
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de Mallorca
I recommend you to go to the query that throws the error and get the SQL.
The go to Oracle and try it. Oracle provides more information than BOXI
El miércoles 8 de febrero de 2012, Karen Grobler remedy...@gmail.com
escribió:
Hi,
I need a Analytics expert ;-)
AR System 7.5
Analytics version
In this post I cover how to turn the oracle database to case insensitive
recreating all indexes.
http://theremedyforit.com/2011/12/case-insensitive-in-remedy/
The result in our case, in performance term is:
- Searches involving an indexed field - Same performance as case
sensitive.
- Searches
over time.
For Remedy it only does inserts/deletes one database row at a time so it
is difficult to see any performance differences in these operations so it
should rarely be a consideration.
Rod Harris
On 8 February 2012 19:34, Jose Huerta jose.hue...@sm2baleares.es wrote
I don't know if is it possible to impersonate directly from the mid-tier. I
mean, as and admin it will be of great helpful when debuging a user error
that does not reproduce on other users.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
Message-
From: Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] On Behalf Of Jose Huerta
Sent: Wednesday, February 08, 2012 6:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: Case sensitive In ITSM problem management
** Indexes in remedy are mainly text indexes. Normally
My opinion is that Abydos Analyzer features had to be included in the
standard developer studio.
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
, 2012 8:00 AM, Elry elryal...@gmail.com wrote:
That's too bad Jose...
You are going to miss a really good time, and opportunity to interact
with your peers.
I say we start a new movement: Bring Jose Huerta to WWRUG 2012
On Feb 2, 9:14 pm, Jose Huerta jose.hue...@sm2baleares.es wrote
I have no possibility to attend the conference. My question is: What are my
options?
Can I attend it remotely (via webex, for instance, or recorded videos?).
Also, will the papers released to public or will be only delivered to
attendants?
Also, Can I access previous years papers?
Regards,
Jose
Hi,
We experience a problem at both, preproduction and production ARS servers
(two pairs of servers). Sometimes, randomly, a search at the database
returns an ERROR 302. This can come from Web service activity, when
requiesting a register for a form. When making a search or when opening a
menu.
It's not about having time, but about the cost of travelling.
I can't afford a Spain - USA travel right now.
On Thu, Feb 2, 2012 at 20:33, Jason Miller jason.mil...@gmail.com wrote:
** And don't forget the RRR flashlights! I use mine all the time.
Jason
On Thu, Feb 2, 2012 at 6:54 AM,
, and to
compress them when complete.
What I want is to obtain something simmilar to user.001.log, user.002.log,
and user.log that is the file that is currently using the server.
Are there any way to achieve it?
Regards,
Jose Huerta
http://theremedyforit.com
Good suggestions. I'll think about them. Thank you.
El martes 31 de enero de 2012, Misi Mladoniczky m...@rrr.se escribió:
Hi,
But the database will grow instead.
And if you want to keep your history, I think that rotating and zipping
your log files once a month would be a good choice.
To
We have integrated Remedy ticket creation with several systems and always
used web services. I think that it is by far the best choose.
Regards,
Jose Huerta
http://theremedyforit.com/
On Fri, Jan 20, 2012 at 16:59, Batwe, Saurabh [ITSUS Non-JJ]
sba...@its.jnj.com wrote:
**
Thanks LJ
I never called a guide from a loop guide. Maybe the inner guide loses the
reference of the pointed request at the looped table. I recommend you to
create some display only fields and copy the table values to theses display
only fields, then use these fields from the inner guides.
It would be
,
Jose Huerta
http://theremedyforit.com/
On Thu, Jan 19, 2012 at 23:32, Susan Palmer suzanpal...@gmail.com wrote:
**
Hi Everyone,
Currently we house all data necessary for various Remedy operations in
Remedy forms. It has a 'flow-down' mentality so top feeds to next level
and that level
I think that Remedy sessions are ended just after sending the response to
the web service. But I don't know if tomcat sessions are ended as well.
Regards,
Jose Huerta
http://theremedyforit.com/
On Thu, Jan 19, 2012 at 22:30, L G Robinson n...@ncsu.edu wrote:
Hi Folks,
It's me again
We do not have any special template for Remedy. I think that creating an
special template for Remedy can lead to use a bad practice: Use
technical language on requirements. Requirements must be understood by all
stakeholders. I prefer to use sentences like When pressing this button,
the date will
Don't know what is happening to you. Can you describe the problem?
Jose M. Huerta
Project Manager**
Movil: 661 665 088
Telf.: 971 75 03 24
Fax: 971 75 07 94
http://www.sm2baleares.es/
SM2 Baleares S.A.
C/Rita Levi
Edificio SM2 Parc Bit
07121 Palma de Mallorca
Remedy has one great advantage, it is very easy to create new easy
applications. It is as easy as creating them in MS Access. Also if you
follow a few rules, you don't need to care about concurrency, security, and
a lot of best practice that a Java or .Net developer must consider.
As I published
Believe me, I don't want to make publicity of my blog, is jut for not
rewriting it again:
http://theremedyforit.com/2011/12/version-control-in-bmc-ars/
Regards,
Jose Huerta
http://theremedyforit.com/
On Thu, Jan 12, 2012 at 21:31, LJ LongWing lj.longw...@gmail.com wrote:
John,
Starting
better), but it is unfair to say that Remedy doesn't have a Control
Version System.
Regards,
Jose Huerta
http://theremedyforit.com/
On Thu, Jan 12, 2012 at 21:58, John Baker jba...@javasystemsolutions.comwrote:
So, three developers are working on something. Developer A decides that
he needs
that…with
a filter plugin…yes it steps out of Remedy, but Remedy supports it J
** **
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Jose Huerta
*Sent:* Thursday, January 12, 2012 1:55 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Script
I agree and don't. If you change active links and filters by some scripting
language, then ARS won't be ARS anymore.
On Thu, Jan 12, 2012 at 00:02, John Baker jba...@javasystemsolutions.comwrote:
Hello,
I do wonder when the time will come when base/overlay/etc are replaced
with the simple
Don't tried, but I think that one solution would be to encrypt sensitive
information using SSL
There are command line execs that can encrypt using a predefined password.
So you can use it by a set action calling the executable. I mean, encrypt
the data at the source. Map the web service to a new
Hi,
I'm trying to enter into this list since two months ago. And after a couple of
mails from Misi, I got it. I'm in.
A month ago I started to write a blog about Remedy:theremedyforit.com
I'll be very happy if you visit it and make any comment. I'm allways trying to
improve.
Regards,
Jose
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