How to duplicate 1000 records without a time out?

Hi Listers User clicks on the button to take a back up off 1000 records. Is there a way to achieve that using filter workflow without causing a time out for the User? Thank you Thomas -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Change schedule question

Hi List a change has been scheduled for 11.07.2019 13:00 - 11.07.2019 23:00 but one of the tasks has accidentally been scheduled outside of this windows. Is this a bug or a feature? Where can I find the documentation of this functionality? Thanks Thomas -- ARSList mailing list

Re: How to run a job on individual servers?

could always bring up one server at a time and that >> way you can ensure escalations are running on that server if you’re in a >> server group with the failover configured. >> >> Sent from my iPhone >> >>> On Aug 21, 2019, at 6:50 AM, Thomas Misk

How to Access the complete Atrium Integrate Schedule?

Hi Listers, I need to reschedule a few AI jobs and would like to get the complete schedule of all jobs but I don’t know how… Is there a way or do I have to open each and every job? Thank you Thomas -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Re: DSO creating duplicates

experiencing. > > Best, > Jeff > > > -Original Message- > From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas > Miskiewicz > Sent: Friday, August 23, 2019 8:11 AM > To: ARSList > Subject: DSO creating duplicates > > Hello Lister

DSO creating duplicates

Hello Listers we transfer from Server A to B using DSO with the Option independent copy and overwrite if you find something. So some reason DSO is trying to create a record twice, ignores the Overwrite instruction and violated the unique index on the Request ID We’re using 9.1.001

Re: How to run a job on individual servers?

cker > RUN-PROCESS ssh server3 /path/to/your/licensetracker > > within an escalation. If escalations are running on server1 it will > connect via ssh to itself, which does not really matter. > > KR Conny > > -Ursprüngliche Nachricht----- > Von: ARSList Im Auftrag von

Re: Please unsubscribe me

You’ll have to live with it!  > On 21. Aug 2019, at 13:25, Oldershaw, Peter (CTR) via ARSList > wrote: > > Hi, > > I no longer work with Remedy and attempted to unsubscribe on the arslist web > site but it does not seem to work. Can someone please help unsubscribe me. > > Thanks. > >

Re: How to run a job on individual servers?

is during a maintenance period or > scheduled outage? You could always bring up one server at a time and that way > you can ensure escalations are running on that server if you’re in a server > group with the failover configured. > > Sent from my iPhone > >> On Aug 21, 20

Re: How to run a job on individual servers?

; ar monitor or centralised > config forms for the server names and connect to them directly run something > > -- Original Message -- > From: "Thomas Miskiewicz" > To: arslist@arslist.org > Sent: 21/08/2019 11:50:30 > Subject: How to run a job on individual serve

How to run a job on individual servers?

Hi there we got three servers in the group and would like to collect information on every individual server. We did that in the past using a cron job but would prefer escalation which can be controlled by workflow. The problem is explanations run only on one of the three servers. Any idea how

How to calculate handling duration in Smart Reporting?

Dear All I need to add a Handling Duration field to one of my reports which is defined as TIMESTAMP - Submit Date. I created: a.) a calculated field Current Date b.) a calculated field Handling Time by substracting submit date from current time. And even though the resulting SQL

Re: CLOB search

hings > that fts gives youbut your options of improving the effort with the DB > when searching a CLOB are very limited... > >> On Fri, May 10, 2019 at 7:07 AM Thomas Miskiewicz wrote: >> Is FTS avoidable? >> >>> On May 10, 2019, at 3:03 PM, LJ LongWing wrote

Re: CLOB search

Is FTS avoidable? > On May 10, 2019, at 3:03 PM, LJ LongWing wrote: > > Would FTS help you in any way? I know it would help, but the question is are > you willing to make that change. > > On Fri, May 10, 2019 at 6:53 AM Thomas Miskiewicz <mailto:tmisk...@gmail.com>&

CLOB search

Hi All we had to increase the size of a char field to over 4000 with huge performance degradation when using this field for search. Does anyone know how to heal this? Would the Oracle 12 Text Option help? Thomas -- ARSList mailing list ARSList@arslist.org

Re: Installer is performing a secondary server install/upgrade, No forms will be imported.

he control table > being 57 (not higher) and yet it still thinks it is secondary install when > installing 1902. > As I mentioned, the Secondary install believes that the DB was already > upgraded. If this is not the case, there could be a situation where it > doesn’t follow th

Re: Installer is performing a secondary server install/upgrade, No forms will be imported.

> > > From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas > Miskiewicz > Sent: Saturday, April 27, 2019 7:59 AM > To: ARSList > Subject: [EXTERNAL] Re: Installer is performing a secondary server > install/upgrade, No forms will be imported. >

Re: Installer is performing a secondary server install/upgrade, No forms will be imported.

Atrium Core, Atrium Integrator) which also roll backs control table mentioned > by Doug. Please check with BMC support for this utility. You will have to run > this utility and then run upgrade again. > > > Thanks, > Abhijit H > >> On Thu, Apr 25, 2019, 12:41 AM Thomas

Re: Installer is performing a secondary server install/upgrade, No forms will be imported.

er > the ..\ARSystem\logs directory > Good idea, > > Doug > > > From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas > Miskiewicz > Sent: Wednesday, April 24, 2019 11:39 AM > To: ARSList > Subject: [EXTERNAL] Re: Installer is performing

Re: Installer is performing a secondary server install/upgrade, No forms will be imported.

recommendation that you do that. You > can try it and see where it takes you. Test, Test, Test > > Doug > > > From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas > Miskiewicz > Sent: Wednesday, April 24, 2019 11:23 AM > To: ARSList > Subje

Re: Installer is performing a secondary server install/upgrade, No forms will be imported.

was upgraded. > > > > The solution for this is to rollback the DB to prior to the upgrade that > failed. > > The upgrades do not rollback the database automatically. It’s a lot of > work to undo some of the things the installers does because decisions are > made dynamically based

Re: Installer is performing a secondary server install/upgrade, No forms will be imported.

e environment. It’s a lot easier to make a db > backup or restore point and if the install fails, just revert to that. > > > > DougR > > > > > > *From:* ARSList [mailto:arslist-boun...@arslist.org] * On Behalf Of *Thomas > Miskiewicz > *Sent:* Wednesday, Ap

Installer is performing a secondary server install/upgrade, No forms will be imported.

Hi All, we upgraded one single 7.6.04 server to 9.1.04 and got this at the end: Installer is performing a secondary server install/upgrade, No forms will be imported Same situation when we try to re-run the installer. Does anyone know where does Remedy store the info or how it recognises

Zip Scheduled Reports?

Hi there, we want to schedule reports in ARS. Is there a setting that would tell ARS to zip the report? Thank you Thomas -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

How to automatically save a report to a share?

Hi Listers I created a smart report broadcast but I need to save the resulting report to a share. I couldn’t find any OOTB functionality that would do the trick. What am I missing? Off the top of my head I’d build a web service that would pull the report from smart it and then save it do

Threads Min and Max

Hi Listers, in Server Information on Ports and Queues we got these settings: What is the meaning of Min and Max, min in particular? I’ve seen the suggestion to set it to 1 to 11 and other times 11 to 11. What the difference? Both seems to work… Thank you Thomas-- ARSList mailing list

File Deployer only on one server

Hi there, we got a server group with 3 servers. When I go into the generic UI I can only configure File Deployer for one server. On other servers armonitor.log shows FileDeployer stopped with code 1. I understand the FileDeployer is only for deploying patches etc. Can I somehow disable it for

Re: Emails

Sure! On Sun 6. Jan 2019 at 22:36, Roger Justice via ARSList wrote: > I have not seen any Arslist emails for a few weeks. Is anyone still using > this? > > Roger > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > -- ARSList mailing list

Re: Remedy to MFT/FTP

What kind of middleware cannot handle 2MB? Just curious. On Fri 14. Dec 2018 at 22:38, Dinesh Kumar wrote: > Hi All, > > We are trying to integrate remedy with other systems and we need to send > our Workinfo including attachments, But our middleware is not able to > support more than 2 MB

armonitor not starting server

Hi Lister, Processes Started : [ BMC:FileDeployer ]. Can someone explain please why I only see Processes Started : [ BMC:FileDeployer ]. What are the other processes? < ARMonitorDaemon.java:200 > /* Mo Dez 10 2018 11:56:49.0956 */

Re: How To Make an AR Server an Admin Server

l > <https://www.missingpiecessoftware.com/products/remedy-restore-tool> > > > Best Regards, > > Theo Fondse > > From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas > Miskiewicz > Sent: Sunday, 9 December, 2018 10:35 PM > To: ARSLi

Re: How To Make an AR Server an Admin Server

is the ranking config being ignored? > On 7. Dec 2018, at 20:01, LJ LongWing wrote: > > all of the ones that start with srvgrp in the db > > On Fri, Dec 7, 2018 at 11:48 AM Thomas Miskiewicz <mailto:tmisk...@gmail.com>> wrote: > which table? > > On Fri 7.

Re: How To Make an AR Server an Admin Server

nc' button, or restart the > server to have it take effect? > > On Fri, Dec 7, 2018 at 9:05 AM Thomas Miskiewicz > wrote: > >> Did that. Zero effect on anything. >> >> On Fri 7. Dec 2018 at 17:02, LJ LongWing wrote: >> >>> Rank it as an Admin in th

Re: How To Make an AR Server an Admin Server

Did that. Zero effect on anything. On Fri 7. Dec 2018 at 17:02, LJ LongWing wrote: > Rank it as an Admin in the Server Group Operational Ranking form, and for > that matter, rank it as 1 for the rest of them as well. > > On Fri, Dec 7, 2018 at 8:52 AM Thomas Miskiewicz > wrote:

Re: How To Make an AR Server an Admin Server

est versions of Remedy, all Servers are Server Group > members by default now. > > -- > > Kind Regards, > > Carl Wilson > > > -Original Message- > From: ARSList On Behalf Of Thomas Miskiewicz > Sent: 07 December

How To Make an AR Server an Admin Server

Hi Listers, installed a server that wasn’t in a server group. The server is now suddenly a server group member and a non-admin server on top of that. I tried to change IS_SECONDARY to false und set the Server-Group-Memeber to false but it doesn’t help. How is that information stored? Support

What can be the reason for slow dso

Hi Listers I modify a record, the change does into distributed pending and it stays there for quite a few minutes before it gets processed. This isn’t normal is it? Thomas -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Re: Moving ARS To a Newer OS and Host

ote: > > They should be able to just create a blank db and give you an id/pw to it and > remedy will create the schemes needed, if I'm not mistaken > >> On December 3, 2018 5:39:59 AM Thomas Miskiewicz wrote: >> >> Hi there, >> >> I’m moving ARS (no ITSM) to

Moving ARS To a Newer OS and Host

Hi there, I’m moving ARS (no ITSM) to a new host (Newer Windows) and upgrading 8.1 to 9.1.06 at the same time. Support told me to start the installer on the new host, tell him it’s a new install and then point him to the existing ARAdmin. All it got me however was a wired error message which

Re: Looking for RSSO multi server advice

What kind of input? I just installed and deployed it with a customer in the precise setup you’ve mentioned and it works great. On Sat 1. Dec 2018 at 12:16, wrote: > Hi > Long time since I posted. Only experience with RSSO is theory. Looking for > input from some of you more experienced guys on

Re: Prompt for Windows Credentials when opening an Attachment in IE

suddenly stops working and after a few > minutes, the security folks shout, "try it now!" and it works again. > > -JDHood > > > > On Mon, Sep 24, 2018 at 5:09 PM Thomas Miskiewicz <mailto:tmisk...@gmail.com>> wrote: > Another great idea. What exactly

Re: Prompt for Windows Credentials when opening an Attachment in IE

Another great idea. What exactly do I need to check? > On Sep 24, 2018, at 11:03 PM, JD Hood wrote: > > If it's only in production, perhaps it's a security issue when IE is going to > access the local disk? > > -JDHood > > > On Mon, Sep 24, 2018 at 8:28 AM Thoma

Re: Prompt for Windows Credentials when opening an Attachment in IE

y on the record with it > on your screen, the 'save' action prompts a new api call and all api calls > are authenticated...so, if you are using SSO, I would check the SSO logs to > see if you are being rejected for some reason > > On Mon, Sep 24, 2018 at 7:03 AM Thomas Miskiewi

Re: Prompt for Windows Credentials when opening an Attachment in IE

Apparently there isn’t. What could be the root cause? Where to look? > On 24. Sep 2018, at 14:57, LJ LongWing wrote: > > is there a difference in configuration? LB, SSO? > >> On Mon, Sep 24, 2018 at 6:29 AM Thomas Miskiewicz wrote: >> If it’s an IE issue - which I do

Re: Prompt for Windows Credentials when opening an Attachment in IE

IE, I have seen that here with our LMS system when > downloading attachments as well. Prompts for username and password to the > site for no reason. > > > > From: ARSList on behalf of Thomas Miskiewicz > > Sent: Monday, September 2

Prompt for Windows Credentials when opening an Attachment in IE

Hi Listers, we get a prompt for User Credentials when we try to open an attachment in IE. One needs to click that prompt away two times rather than enter the credentials to open the attachment. Any idea what can be done? Thomas -- ARSList mailing list ARSList@arslist.org

Re: Email Engine Conditional Capabilities?

R.O.I. Award at WWRUG10/11/12/13) > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > > > August 30, 2018 12

Email Engine Conditional Capabilities?

Hello Listers! Does the ARS Email Engine have to conditional capabilities? For instance if HTLM row empty then hide it. Thomas -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

How to use a selection field alias in a message?

Hello Listers, is it possible to us a selection alias in a message and if yes how? Thank you Thomas Miskiewicz -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Re: [EXTERNAL] Where to find the ITSM Suite Entry Points?

arslist-boun...@arslist.org > <mailto:arslist-boun...@arslist.org>] On Behalf Of Thomas Miskiewicz > Sent: Wednesday, August 22, 2018 6:05 AM > To: ARSList mailto:arslist@arslist.org>> > Subject: [EXTERNAL] Where to find the ITSM Suite Entry Points? > > Hello Listers, &

Where to find the ITSM Suite Entry Points?

Hello Listers, where I do find the Entry Points like New Incident and Search Incident in the ITSM Suite? Thank you Thomas -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Re: [E] DSO with and without Port

Fred > > -Original Message- > From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas > Miskiewicz > Sent: Monday, August 6, 2018 11:35 AM > To: ARSList > Subject: [E] DSO with and without Port > > Hello Listers, > > the target serv

DSO with and without Port

Hello Listers, the target server runs with port mapper. For some reason some of the DSO transfers stopped working. The logs show that the attempts of some DSO transfers work because they do it on Port 1112 (Port Mapper). But the ones failing for some reason use port 2010 on which the source

How to dynamically set the WS endpoint?

Hey Listers, is it possible to dynamically set the WS endpoint? Kind of sick of building separate filters for every stage... Thomas -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

BMC Remedy Web Service Limitations

Hello there, in the ITSM Suite an Incident can have 0-n WorkLogs and a WorkLogs can have 0-5 attachments. I’m trying to transfer that structure though a Web Service but looks like Remedy is ignoring everything that does deeper than WorkLog: Request:

Re: Is rrrchive suitable for migrating groups?

> * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > > June 1, 2018 9:16 AM, "Thomas Miskiewicz" wrote: >

Re: Is rrrchive suitable for migrating groups?

ny free tools and utilities, at http://rrr.se > > > May 25, 2018 2:13 PM, "Thomas Miskiewicz" wrote: > >> Hi there, >> >> trying to migrate groups. There are 3100 group on source. Chive says it will >> migrate 9000! I let it >> do it anyway. Res

Re: [E] How to Change the Primary Key in a Web Service Call?

you re-map it you will > get the screen to select it > > From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas > Miskiewicz > Sent: Friday, May 25, 2018 10:23 AM > To: ARSList <arslist@arslist.org> > Subject: [E] How to Change the Primary Key in a Web

How to Change the Primary Key in a Web Service Call?

Hello there, we’re using a staging form for our web service. Is it possible to change the primary key in the Mapping Info? At least on my system I cannot select anything... Thanks Thomas-- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Is rrrchive suitable for migrating groups?

Hi there, trying to migrate groups. There are 3100 group on source. Chive says it will migrate 9000! I let it do it anyway. Result: target gas 15 groups before and after the migration! What am I missing? Thomas -- ARSList mailing list ARSList@arslist.org

Re: [EXTERNAL] Re: Trouble getting rrrchive to run

Not town that part but the part ARS who listens on . On Wed 2. May 2018 at 21:48, Dave Shellman <adshell...@gmail.com> wrote: > The port for the ARSystem should be a completely different port than the > Telnet port. > > Dave > > On Wed, May 2, 2018 at 3:41 PM

Re: AW: Trouble getting rrrchive to run

ent working directory. This works with every AR-Api Client using the > native api libs > > KR Conny > > Von: ARSList [mailto:arslist-boun...@arslist.org] Im Auftrag von Thomas > Miskiewicz > Gesendet: Freitag, 4. Mai 2018 12:10 > An: ARSList <arslist@arslist.org>

Re: Trouble getting rrrchive to run

ck up the right .so and in Linux they are not named differently by > version. > > export LD_LIBRARY_PATH=/where-ever-I-installed-rrrchive-bin:$LD_LIBRARY_PATH > > Cheers > Ben > > From: ARSList <arslist-boun...@arslist.org> On Behalf Of Thomas Miskiewicz >

Re: Trouble getting rrrchive to run

optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > <http://rrr.se/> > > > > > May 2, 2018 3:44 PM, "Thomas Miskiewicz" <tmisk...@gmail.com &g

Re: Trouble getting rrrchive to run

logs > Find these products, and many free tools and utilities, at http://rrr.se > <http://rrr.se/> > > > > > May 2, 2018 3:44 PM, "Thomas Miskiewicz" <tmisk...@gmail.com > <mailto:%22Thomas%20Miskiewicz%22%20<tmisk...@gmail.com>>> wrote: &g

Re: Trouble getting rrrchive to run

t; Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://r

Re: Trouble getting rrrchive to run

cense - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > <http://rrr.se/> > > > > > May 2, 2018 3:44 PM, &q

Re: [EXTERNAL] Re: Trouble getting rrrchive to run

Yes, it is. > On 2. May 2018, at 21:46, Dave Shellman <adshell...@gmail.com> wrote: > > The port for the ARSystem should be a completely different port than the > Telnet port. > > Dave > >> On Wed, May 2, 2018 at 3:41 PM Thomas Miskiewicz <tmisk...@gmail

Re: [EXTERNAL] Re: Trouble getting rrrchive to run

mation Technology Services > > P: 423-439-4648 > itsh...@etsu.edu > > > From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas > Miskiewicz > Sent: Wednesday, May 02, 2018 9:42 AM > To: ARSList <arslist@arslist.org> > Subject: [EXTERNAL] Re: Troub

Re: Trouble getting rrrchive to run

free tools and utilities, at http://rrr.se > > > > > May 2, 2018 2:55 PM, "Thomas Miskiewicz" <tmisk...@gmail.com> wrote: > The thing is we have 7.6.4 on one side and 9.1.4 on the other side. Problem? > > >> On May 2, 2018, at 2:48 PM, Kevin M Candelaria

Re: Trouble getting rrrchive to run

ng, \ > HPD:TemplateSPGAssoc, \ > splitsearch = YES > transfertype= SYNCIFNEWER > logfile = AUTO > progressbar = YES > > > > From: ARSList <arslist-boun...@arslist.org> on behalf of Thomas Miskiewicz > <tmisk...@gmail.com> &g

Re: Trouble getting rrrchive to run

e = AUTO > progressbar = YES > > > > From: ARSList <arslist-boun...@arslist.org> on behalf of Thomas Miskiewicz > <tmisk...@gmail.com> > Sent: Wednesday, May 2, 2018 6:16 AM > To: arslist@arslist.org > Subject: Trouble getting rrrchive to run &g

Trouble getting rrrchive to run

Hi Listers, I'm trying to use rrrchive tool (https://rrr.se/cgi/index?pg=chive-doc) to migrate data from Remedy 7.6.4 to Remedy 9.1. Here's my config file: rrrchive.cfg source_server = sourceservername source_tcp = 1100 source_user = myusername source_password = PROMPT

Re: Special characters in ARS

> On Apr 4, 2018, at 1:56 PM, LJ LongWing <lj.longw...@gmail.com> wrote: > > Character set at the db? > > On April 4, 2018 4:47:12 AM Thomas Miskiewicz <tmisk...@gmail.com> wrote: > >> Hi there, >> >> We’re on ARS 9.1.03 with Oracle 12. >&g

Special characters in ARS

Hi there, We’re on ARS 9.1.03 with Oracle 12. When I enter Avșar into the a character field I get Av¿ar after saving. Any idea how to fix this? Thomas-- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Re: Table Field Refresh Interval

ml > <https://mailman.rrr.se/arslist/1711/msg00097.html> for how to change it. > > Jason > > On Wed, Mar 28, 2018 at 2:48 AM, Thomas Miskiewicz <tmisk...@gmail.com > <mailto:tmisk...@gmail.com>> wrote: > Hello Listers, > > it looks like the Table Field

Table Field Refresh Interval

Hello Listers, it looks like the Table Field Refresh Interval in Mid Tier 9.1.x is 5 min. The BMC documentation says though https://docs.bmc.com/docs/ars91/en/refreshing-table-fields-609073985.html?focusedCommentId=724771034#comment-724771034 Enter an interval at which the table is

What's the meaning of the AR System Server stop return codes?

Hello Listers, when I stop an BMC AR Server I get a bunch of different return codes. 0, 9, 137. Just to name a few. I feel like someone thinks I’m a robot. I’m not. And I got no clue what they mean? Do you? If not, don’t worry. The BMC Support doesn’t either. Raised a case two days ago. And it

Re: Dev Studio broken after Upgrade to 9.1.03.001

using to do > the call with > > There were 3 API calls that started around the beginning of the log that > didn't finish in the 1.5 min of logbut because we don't have the end of > them, we can't determine how long they ran for > > On Wed, Mar 21, 20

Re: Dev Studio broken after Upgrade to 9.1.03.001

turned off in > 9.x? > If yes, you still may have bad object reservation records. Check the AR > System Version Control: Object Reservation form for orphaned/invalid records. > > /tp > > From: ARSList <arslist-boun...@arslist.org> On Behalf Of Thomas Miski

Re: Dev Studio broken after Upgrade to 9.1.03.001

servers at the same time in > your DS session. If you are trying to log in to both at the same time, try > logging in to the unsuccessful one independently. > > /tp > > From: ARSList <arslist-boun...@arslist.org> On Behalf Of Thomas Miskiewicz > Sent: Wednesday, March 2

Re: Dev Studio broken after Upgrade to 9.1.03.001

> > From: ARSList <arslist-boun...@arslist.org> On Behalf Of Thomas Miskiewicz > Sent: Wednesday, March 21, 2018 9:44 AM > To: ARSList <arslist@arslist.org> > Subject: Dev Studio broken after Upgrade to 9.1.03.001 > > Hi Listers, > > we have successfully upg

Re: Dev Studio broken after Upgrade to 9.1.03.001

hrow an error loading the object list for that type of object until > those records are deleted. > > Jason > > On Wed, Mar 21, 2018 at 9:06 AM, Thomas Miskiewicz <tmisk...@gmail.com > <mailto:tmisk...@gmail.com>> wrote: > Hi Listers, > > we have successf

Re: What is locking my account?

uld`t you do a login? > > arCtx.login(); > > > > -- > J > > 2018-03-20 18:45 GMT+01:00 Thomas Miskiewicz <tmisk...@gmail.com>: > >> Thanks for pointing this out, Fred, bu there is no error in my code. >> >> I just mad a mistake extracting s

Re: Where do I find the documentation of the ARPluginContext class?

Oh well, can you share that jar file please? > On 20. Mar 2018, at 22:07, LJ LongWing <lj.longw...@gmail.com> wrote: > > Thomas, > I see it documented in my 8.1 file > > > > >> On Tue, Mar 20, 2018 at 2:54 PM, Thomas Miskiewicz <tmisk...@gmail.com>

Where do I find the documentation of the ARPluginContext class?

Hi Listers, where do I find the documentation of the ARPluginContext class? The BMC documentation says: For details, see the Java plug-in API online documentation located at ARSystemServerInstallDir\ARserver\api\javaplugins\arpluginsdocVerNum.jar and yet the class in not documented in there.

Re: What is locking my account?

rote: > > Maybe I’m confused, but I think there may be an error in your code > You are setting the port to serverPort, but your integer value is just port > > > From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas > Miskiewicz > Sent: Tuesday, March 2

Re: What is locking my account?

, and your Windows > system is set to lock after three bad attempts, then just one incorrect > password when trying to log in will lock you out. > > Regards, > Keith > > On Tue, Mar 20, 2018 at 6:14 AM Thomas Miskiewicz <tmisk...@gmail.com > <mailto:tmisk...@gmail

Re: What is locking my account?

, threadId : 401 @Doug - what does User: NULL mean? How is that possible? Thomas > On Mar 15, 2018, at 9:41 AM, Thomas Miskiewicz <tmisk...@gmail.com> wrote: > > Thank you, Rajesh! I will delete my account completely and try again. > > Thomas > > On 15. Mar

Re: Query not working

Yep, the problem mutated from a not working query into the discovery how misleading or plain wrong the client side log is. > On 16. Mar 2018, at 16:32, LJ LongWing <lj.longw...@gmail.com> wrote: > > ok...so there isn't actually a problem? > >> On Fri, Mar 16, 2018 at 9:

Re: Query not working

.longw...@gmail.com> wrote: > > Thomas, > What does the server side sql log show when you try to run the setfield > through a filter? > > On Thu, Mar 15, 2018 at 10:09 AM, Thomas Miskiewicz <tmisk...@gmail.com > <mailto:tmisk...@gmail.com>> wrote: > Hi Listers, &g

Query not working

Hi Listers, I got a strange problem: a filter is doing a set fields and finding nothing. I can find the record using the GUI though. In the client side log I see: SELECT * FROM (SELECT AR_SQL_Alias2171 FROM (SELECT T4474.C536870919, T4474.C1 FROM T4474 WHERE ((T4474.C536870921 =

Re: What is locking my account?

> which i am using it > > Issue turned out to be problem in user's cache where the password has been > stored. My account used to get locked automatically, even though i was using > the correct password. > I had to delete the old entries and the issue got fixed. > >> On We

Re: What is locking my account?

m> wrote: > > Trying again with SQL log removed so it will let me post….. > > From: Mueller, Doug > Sent: Tuesday, March 13, 2018 9:28 PM > To: 'Thomas Miskiewicz' <tmisk...@gmail.com <mailto:tmisk...@gmail.com>>; > ARSList <arslist@ARSLIST.ORG <mailto

How to enable logging for a filter plugin in Remedy 9.1.x?

Hello there, I set logging to TRACE in AR System Administration Plugin Server Config Form, enabled Plugin Logging, set Logging in log4j_pluginsvr.xml to debug but I still get no logs for Filter Plugins. Any idea how to do it? Thomas -- ARSList mailing list ARSList@arslist.org

Re: [RSSO] Problem with some bypass URLs

get the same error in IE (not Edge), Firefox and Chrome? > > Which version of Tomcat are you running? > > Regards, > Jarl > > 2018-03-08 20:23 GMT+01:00 Thomas Miskiewicz <tmisk...@gmail.com > <mailto:tmisk...@gmail.com>>: > Hi Listers, > > URLs li

Re: [RSSO] Problem with some bypass URLs

d these products, and many free tools and utilities, at http://rrr.se > > > > > March 8, 2018 8:25 PM, "Thomas Miskiewicz" <tmisk...@gmail.com> wrote: > Hi Listers, > URLs like: > http://our_domain:8080/rsso/start?bypass-auth=true=*=http://our_domain:8080/arsys/

Re: [RSSO] Problem with some bypass URLs

> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs >> Find these products, and many free tools and utilities, at http://rrr.se >> >> >> >> >> >> March 8, 2018 8:25 PM, "Thomas Miskiewicz" <tmisk...@gmail.com> wrote: >> Hi L

[RSSO] Problem with some bypass URLs

Hi Listers, URLs like: http://our_domain:8080/rsso/start?bypass-auth=true=*=http://our_domain:8080/arsys/forms/ourars/ our_domain

Re: [Non-DoD Source] Difference in license usage according to BMC License Audit and User Log

Thanks Ryan - Misi, Misi, Misi - can I have an eval license of the RRR please? Thank you Thomas > On Mar 8, 2018, at 7:11 PM, Nicosia, Ryan J CTR USSOCOM SOCOM J631 > wrote: > > Thomas, > > It is a known issue and Doug Mueller (BMC) even acknowledged it is a

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