Re: Prevent User from using Client Tool

2015-09-25 Thread Warren R. Baltimore II
for example since it doesn’t work right in the Mid Tier. >> >> >> >> Thanks, >> >> >> >> *Shawn Pierson * >> >> Remedy Developer | Energy Transfer >> >> >> >> *From:* Action Request System discussion list(ARSList) [ma

Re: Prevent User from using Client Tool

2015-09-24 Thread Pierson, Shawn
015 3:59 PM To: arslist@ARSLIST.ORG Subject: Re: Prevent User from using Client Tool ** Keith, Create a shared workflow that fires on window open of your main forms. Check the $CLIENT_TYPE$ keyword and any time the client type = 3, display a message saying that they aren't authorized to

Re: Prevent User from using Client Tool

2015-09-24 Thread Misi Mladoniczky
gt;>> That is assuming you are on a version of the AR System > than 7.6.04 >>> >>> >>> >>> Fred >>> >>> >>> >>> *From:* Action Request System discussion list(ARSList) [mailto: >>> arslist@ARSLIST.ORG] *On

Re: Prevent User from using Client Tool

2015-09-24 Thread Jason Miller
doesn’t work right in the Mid Tier. > > > > Thanks, > > > > *Shawn Pierson * > > Remedy Developer | Energy Transfer > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing > *Se

Re: Prevent User from using Client Tool

2015-09-23 Thread Grooms, Frederick W
alf Of Candace DeCou Sent: Wednesday, September 23, 2015 3:59 PM To: arslist@ARSLIST.ORG Subject: Re: Prevent User from using Client Tool ** Keith - you can likely use an active link error with a Run If where $CLIENT_TYPE$ != 9 (OR = some number) You'll have to go find the correct num

Re: Prevent User from using Client Tool

2015-09-23 Thread Sinclair, Keith
, September 23, 2015 4:25 PM To: arslist@ARSLIST.ORG Subject: Re: Prevent User from using Client Tool ** Possibly, but, one possible down side to that is that you need to ensure any integration that utilize the API are upgraded to use an API never than that as well :) On Wed, Sep 23, 2015 at 3:16 PM

Re: Prevent User from using Client Tool

2015-09-23 Thread LJ LongWing
n of the AR System > than 7.6.04 Fred From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG [arslist@ARSLIST.ORG] ] On Behalf Of Candace DeCou Sent: Wednesday, September 23, 2015 3:59 PM To: arslist@ARSLIST.ORG [arslist@ARSLIST.ORG] Subject: Re: Prevent User f

Re: Prevent User from using Client Tool

2015-09-23 Thread LJ LongWing
t) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Candace DeCou > *Sent:* Wednesday, September 23, 2015 3:59 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Prevent User from using Client Tool > > > > ** > > Keith - you can likely use an active link error with a

Re: Prevent User from using Client Tool

2015-09-23 Thread Thad Esser
hat is assuming you are on a version of the AR System > than 7.6.04 >> >> >> >> Fred >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *Candace DeCou >> *Sent:* Wednesday,

Prevent User from using Client Tool

2015-09-23 Thread Sinclair, Keith
Is there a really good way to prevent users from using the User Tool? We have removed the tool from new laptop builds, images, etc. However, there are some people who refuse to give up the tool unless we pry it from their cold dead hands. These people are also downloading and reinstalling the

Re: Prevent User from using Client Tool

2015-09-23 Thread LJ LongWing
Keith, Create a shared workflow that fires on window open of your main forms. Check the $CLIENT_TYPE$ keyword and any time the client type = 3, display a message saying that they aren't authorized to use that tool anymore, and then do an 'Exit App' run-process, which will shut down the client...

Re: Prevent User from using Client Tool

2015-09-23 Thread Candace DeCou
Keith - you can likely use an active link error with a Run If where $CLIENT_TYPE$ != 9 (OR = some number) You'll have to go find the correct number that corresponds to the thick client user tool as I do not remember it off the top of my head, but that should work for you. The 9 I believe

Re: Prevent User from using Client Tool

2015-09-23 Thread Rick Cook
;>> Fred >>> >>> *From:* Action Request System discussion list(ARSList) [mailto: >>> arslist@ARSLIST.ORG] *On Behalf Of *Candace DeCou >>> *Sent:* Wednesday, September 23, 2015 3:59 PM >>> *To:* arslist@ARSLIST.ORG >>> *Subject:* Re: Prev

Re: Prevent User from using Client Tool

2015-09-23 Thread Grooms, Frederick W
I completely forgot that was in there From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thad Esser Sent: Wednesday, September 23, 2015 4:46 PM To: arslist@ARSLIST.ORG Subject: Re: Prevent User from using Client Tool ** I've never had to use

Re: Prevent User from using Client Tool

2015-09-23 Thread Rick Westbrock
To: arslist@ARSLIST.ORG Subject: Re: Prevent User from using Client Tool ** Could I suggest an HR solution? If they're misusing company resources, a little chat from the right person might just put a stop to it. Rick On Sep 23, 2015 3:31 PM, "LJ LongWing" <lj.longw...@gmail.com<

Re: Prevent User from using Client Tool

2015-09-23 Thread John Sundberg
How about modifying the firewall to not let activity into the ports except for “blessed ips, or blessed ranges”. -John On Wed, Sep 23, 2015 at 1:43 PM, Sinclair, Keith wrote: > ** > > Is there a really good way to prevent users from using the User Tool? > > > > We