for the application).
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller
*Sent:* Wednesday, November 14, 2012 7:05 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: When is a Floating Application License Consumed
:* Wednesday, November 14, 2012 7:05 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: When is a Floating Application License Consumed
** **
**
Hi Shawn,
It has not changed for the Overview Console (yet). That is what we are
looking to address in this thread.
One point
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Friday, November 23, 2012 2:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: When is a Floating Application License Consumed
Hi,
I have a couple of ideas...
1. The Overview Console that consumes licenses across all applications
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Friday, November 23, 2012 2:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: When is a Floating Application License Consumed
Hi,
I have a couple of ideas...
1. The Overview Console that consumes licenses across all applications
Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
Sent: Friday, November 23, 2012 2:25 AM
To: arslist@ARSLIST.ORG
Subject: Re: When is a Floating Application License Consumed
Hi,
I have a couple of ideas...
1. The Overview Console
list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Wednesday, November 14, 2012 7:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: When is a Floating Application License Consumed
**
Hi Shawn,
It has not changed for the Overview Console (yet). That is what we are
looking
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Wednesday, November 14, 2012 8:53 PM
To: arslist@ARSLIST.ORG
Subject: Re: [EXTERNAL] Re: When is a Floating Application License Consumed
**
Natalie,
OK, we now get to expand the discussion to an entirely new topic that has
Hi Claire,
What I find hard to exlain to management is why a floating write licence is
consumed by someone who does not need a write licence. The users only need a
read access to see what calls they have assigned to them but yet a floating
write license is 'reserved'.
The way it was explained
@ARSLIST.ORG
Subject: Re: When is a Floating Application License Consumed
Claire,
Remember, you asked.
Dave's response is correct at the top level. But there are subtle issues that
are all in the mix and need to be considered.
With AR System floating licenses, all forms in the environment are AR
Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Tuesday, November 13, 2012 2:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: When is a Floating Application License Consumed
Claire,
Remember, you asked
Subject: Re: When is a Floating Application License Consumed
**
Hi Shawn,
It has not changed for the Overview Console (yet). That is what we are looking
to address in this thread.
One point of clarification, there is not a different Overview Console for the
Customizable Home Page. The CHP uses
@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Re: When is a Floating Application License Consumed
Claire,
Remember, you asked.
___
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attend wwrug12
I agree, thank you for the response and the time and effort involved Doug.
___
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attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
for the application).
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller
Sent: Wednesday, November 14, 2012 7:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: When is a Floating Application License Consumed
**
Hi Shawn,
It has not changed
2008
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Wednesday, November 14, 2012 12:29 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Re: When is a Floating Application License Consumed
**
Everyone,
One more follow-up to my
7.6.04 SP2 - Windows 2008 - SQL Server 2008
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Wednesday, November 14, 2012 12:29 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Re: When is a Floating Application License Consumed
It's in the documentation...
When a user who is assigned a Floating license logs in to AR System, the user
is given a Read license. When the user attempts to perform a search, modify, or
submit operation, AR System checks for an available Floating license, and the
following occurs:
- If a
-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David
Sent: Tuesday, November 13, 2012 12:10 PM
To: arslist@ARSLIST.ORG
Subject: Re: When is a Floating Application License Consumed
It's in the documentation...
When a user who is assigned
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Tuesday, November 13, 2012 1:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: When is a Floating Application License Consumed
David,
That would be a Remedy floating license though, correct? What about in the
instance
, 2012 1:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: When is a Floating Application License Consumed
David,
LJ asked my follow up question. Just because something is shown in the
console, does that mean they are using the license? Would it use both the INC
and the CHG? I guess it doesn't matter
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Re: When is a Floating Application License Consumed
Claire, You have to remember that any search should make a license consume,
and it takes a search to display data in a table.
-Original Message-
From: Action Request System discussion list(ARSList
-
From: Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, November 13, 2012 12:46 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Re: When is a Floating Application License Consumed
Claire, You have to remember
, 2012 1:17 PM
To: arslist@ARSLIST.ORG
Subject: Re: When is a Floating Application License Consumed
David,
That would be a Remedy floating license though, correct? What about in
the instance that he is describing, where the query is coming from Incident
and Change...would that same user
Claire,
Remember, you asked.
Dave's response is correct at the top level. But there are subtle issues that
are all in the mix and need to be considered.
With AR System floating licenses, all forms in the environment are AR System
forms. That means that access to any one of those forms in
@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Tuesday, November 13, 2012 2:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: When is a Floating Application License Consumed
Claire,
Remember, you asked.
Dave's response is correct at the top level. But there are subtle issues that
are all in the mix
Subject: [EXTERNAL] Re: When is a Floating Application License Consumed
Doug,
You have as always answered the question completely and very clearly! I (and I
am sure most of us here) really appreciate the time you spend giving us the
benefit of your knowledge!
Claire
-Original Message-
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