David,
Thanks for the info, however you didn't explain why BOXI would be very
difficult to use in creating such a report.
My question was around BMC's Analytics, I did not ask what product is the best
or what product should I buy.
I was looking for Analytic experts to help me determine how
It's not so much difficult if you know how to handle universes and know the
e-r model of ITSM suite
El lunes 2 de abril de 2012, Andre Hughes escribió:
David,
Thanks for the info, however you didn't explain why BOXI would be very
difficult to use in creating such a report.
My questione
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Andre Hughes
Sent: Monday, April 02, 2012 10:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Analytics Report Question - Report of Multiple Associations to
Almost All of the ITSM Apps
David,
Thanks for the info, however you didn't explain why BOXI would be very
Hello,
I haven't used Analytics and I need to know if a particular report is even
possible to be generated.
Here is the back ground:
We have a process that a ordinary business user will submit a request via SRM
(Service Request Management).
Management will either Approve or Reject the
Yes And no. That kind id report os posible, but not using the out of the
box universe. You need to customize the universe or create a new one.
The info is at the database and BOXI can handle it.
I've done more difficult reports, but always creating a new universe.
El viernes 30 de marzo de
BOXI could do it but would be very difficult. You should take a look at
using Yurbi (http://www.yurbi.com). You could build those relationships
and get the report pretty easy via one of our AnyDB apps. You can check
out this video for a high level of that process -
As I see, you have to options:
1.- Figure out an SQL sentence that provides this information, (You can use
the audit). This sentence will be a high CPU and Mem consuming, since the
only solution I see is to create a subquerys at the audit to see which log
recors are about priory and when this
://www.softwaretoolhouse.com/
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jose Huerta
Sent: March-20-12 08:06
To: arslist@ARSLIST.ORG
Subject: Re: BMC Analytics Report Question
** As I see, you have to options:
1.- Figure out an SQL sentence
discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jose Huerta
Sent: March-20-12 08:06
To: arslist@ARSLIST.ORG
Subject: Re: BMC Analytics Report Question
** As I see, you have to options:
1.- Figure out an SQL sentence that provides this information, (You can use
Curious if anyone has tried to create a report using BMC Analytics where you
track the amount of times the priority is upgraded or downgraded in an incident.
So for 25000 incidents how many times were the incidents upgraded from:
-Low to Critical
-Low to Medium
-Medium to High
-High to
Hello Remedy Users,
I am trying to use the Remedy Data Visulization Field to display some Remedy
Reports.
When I run the report from the Report Selection form it uses the Report
Qualification, however if the Report is launched on a DV field it does not use
the Qualification and does a
I'm not sure why, but we had to use an Active Link to set a customQual to do
this in the past.
On Tue, Apr 20, 2010 at 12:02 PM, mathew thomas
tinu_m_tho...@yahoo.co.inwrote:
**
Hello Remedy Users,
I am trying to use the Remedy Data Visulization Field to display some
Remedy Reports.
When
Isn't there a way to have remedy prompt users for certain field values when
creating an automated report? I could swear that I've seen that before, but
I've been looking for it all morning and have been unable to find it.
I want to have a report run on a button push and have it prompt the user
...@usdoj.gov
*
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Mayfield, Andy L.
Sent: Thursday, April 01, 2010 12:02 PM
To: arslist@ARSLIST.ORG
Subject: Report Question
Isn't there a way
Company
Office: 205-226-1805
Cell: 205-288-9140
SoLinc: 10*19140
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Marsh, Lee
Sent: Thursday, April 01, 2010 11:10 AM
To: arslist@ARSLIST.ORG
Subject: Re: Report Question
.
Dave
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Mayfield, Andy L.
Sent: Thursday, April 01, 2010 12:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Report Question
We don't use Crystal. I was just wanting to create a plain
, April 01, 2010 12:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Report Question
We don't use Crystal. I was just wanting to create a plain remedy report and
ultimately have it saved as a CSV file.
I thought I remembered there being a way for it to prompt the user for certain
fields, but I may
Subject: Re: Crystal report Question
**
Before running report, please verify database separately (Main Sub
Report).
Please check sub-report is linked with main report.
Thanks Regards,
Bipin Bhavsar / Capgemini India / Airoli (Mumbai).
Consultant / ITSM (AOS)
Phone: +91-22-39194300
)
[mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ
Sent: Saturday, May 16, 2009 4:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal report Question
**
You may just need to update the Datasource Location properties in the
sub report and re-save it again.
Check the setting
instead of a System
DSN.
Leonard Neely
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Sokol, Brian
Sent: Monday, May 18, 2009 7:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal report Question
**
Ok it was set to False. I changed
Of Sokol, Brian
Sent: Monday, May 18, 2009 10:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal report Question
**
Ok it was set to False. I changed it to true. When I went to make this change I
was prompted for credentials. I logged in and made the change. I ten went into
the Report form and deleted
Crystal report Question and the midtier must have access to the crystal's
report directory - shared access, etc.
Regards,
Nicky Madjarov
phone: 973-202-4278
Find out how to bust your AR System performance @
http://www.SpeedUpARS.com
- Original Message -
From: Lammey, Peter
18, 2009 12:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal report Question
**
and the midtier must have access to the crystal's report directory -
shared access, etc.
Regards,
Nicky Madjarov
phone: 973-202-4278
Find out how to bust your AR System performance @
http
Crystal is installed on the same server as my MidTier.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Nicky Madjarov
Sent: Monday, May 18, 2009 12:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal report Question
Find out how to bust your AR System performance @
http://www.SpeedUpARS.com
- Original Message -
From: Sokol, Brian
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Sent: Monday, May 18, 2009 2:35 PM
Subject: Re: Crystal report Question
**
Crystal
.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Sokol, Brian
Sent: Friday, May 15, 2009 1:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal report Question
**
One other thing I noticed. if I run this from the fat client it works fine.
Both
We are using Crystal 10 here for reporting. I recently retired my old
server and moved Crystal over to a new server. Everything works Ok
except one thing. I have a report which contains a sub report. When I
try to run the report I get the pop up below asking for credentials.
If I put in a
] On Behalf Of Sokol, Brian
Sent: Friday, May 15, 2009 2:25 PM
To: arslist@ARSLIST.ORG
Subject: Crystal report Question
**
We are using Crystal 10 here for reporting. I recently retired my old server
and moved Crystal over to a new server. Everything works Ok except one thing. I
have a report
To: arslist@ARSLIST.ORG
Subject: Re: Crystal report Question
**
In that sub report are you using a parameter field that is set with List
of Values set to Dynamic?
Thanks
Peter Lammey
ESPN IT Client Architecture and Automation
860-766-4761
From
.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Lammey, Peter A.
Sent: Friday, May 15, 2009 2:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal report Question
**
In that sub report are you using a parameter field that is set with List
Huge thanks to all! Using a combination of ideas from you, here is what I
used (in case anyone wants to know):
Formula field 1: AM/PM =
if Time({Times__eSight.Start}) Time(12,00,00) then AM
else PM
Formula field 2: Day =
DayOfWeek ({Times__eSight.Start})
Formula field 3:
Greetings List!
Nor a Remedy question, but hopefully someone can help me anyway.
I'm trying to write a report to show all records created between Sunday 7pm
through Friday 7am between the hours of 7am and 7pm.
I've tried
Time({Form.Create Date})Time (18, 59, 59) or
Time({Form.Create
discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shawn Stonequist
Sent: 28 October 2008 14:10
To: arslist@ARSLIST.ORG
Subject: Crystal Report Question
Greetings List!
Nor a Remedy question, but hopefully someone can help me anyway.
I'm trying to write a report to show all records created
)
[mailto:[EMAIL PROTECTED] On Behalf Of Shawn Stonequist
Sent: Tuesday, October 28, 2008 9:10 AM
To: arslist@ARSLIST.ORG
Subject: Crystal Report Question
Greetings List!
Nor a Remedy question, but hopefully someone can help me anyway.
I'm trying to write a report to show all records
(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shawn Stonequist
Sent: Tuesday, October 28, 2008 9:10 AM
To: arslist@ARSLIST.ORG
Subject: Crystal Report Question
Greetings List!
Nor a Remedy question, but hopefully someone can help me anyway.
I'm trying to write a report to show all records created
, 16,
17, 18]) and
{HPD_HelpDesk.Create Time} in LastFullWeek
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shawn Stonequist
Sent: Tuesday, October 28, 2008 9:10 AM
To: arslist@ARSLIST.ORG
Subject: Crystal Report Question
)
arslist@ARSLIST.ORG
06/16/2008 06:08 PM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
Re: Crystal Report Question
**
John,
The crosstab is dependant on the selection criteria for the most part to
select records that said I'm thinking the way you can get what
(ARSList)
arslist@ARSLIST.ORG
06/16/2008 06:08 PM Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG cc
Subject
Re: Crystal Report Question
**
John,
The crosstab is dependant on the selection criteria for the most part
to select records that said I'm thinking the way you can get
I'm trying to use Cross-Tab to display Incidents that are closed in the
first hour after the Helpdesk person takes it. I have my formula that
pulls the tickets to be counted.
[EMAIL PROTECTED] three months}
AND
{HPD_HelpDesk.Assigned_To_Group_}= 'Service_Desk_NAM'
AND {HPD_HelpDesk.Status} =
Hello Everyone:
I have a user request to create a report of trouble tickets assignment
history. If I use the shortcut Status History
I can get a Crystal report like the one below, showing the Assigned
Group. The user wants to know about tickets that were re-assigned from
one group or
: Crystal Report Question
To: arslist@ARSLIST.ORG
**
When you do a open window of a report you can type
in the qualifications you would like the report to
use.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
Hello,
Is there a way to pass a variable to a crystal report from an active
link? If so could someone give me an example. Thanks
Welton Bryant MCSE,MCP
Sr. Business Applications Analyst
CareTech Solutions Inc.
248-823-0341 Office
313-408-5188 Cell
800-428-4781 Pager
-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Welton Bryant
Sent: Wednesday, August 08, 2007 3:22 PM
To: arslist@ARSLIST.ORG
Subject: Crystal Report Question
**
Hello,
Is there a way to pass a variable to a crystal report from an active link
To: arslist@ARSLIST.ORG
Subject: Crystal Report Question
**
Hello,
Is there a way to pass a variable to a crystal report from an active link? If
so could someone give me an example. Thanks
Welton Bryant MCSE,MCP
Sr. Business Applications Analyst
CareTech Solutions Inc.
248-823-0341 Office
313-408
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