Norm,
That has been my understanding as well. I have been a Administrator for
about 4 years now. I work alone but when there is a development work
required we bring in a developer or a team of them. I have worked with
several different developers over the years and they can easliy replace
**
I Have a Dream:
Remedy Admin (report to Remedy Project Manager): min $75h and 3 years as Remedy Developer
- creating Project Plan (MS Project, Visio)
- installing ARS, ITSM, SLA and SLM, Flashboards...
- midtier install and config
- Configuration Management in WUT (new Groups, User,
That's not the food chain as I always understood it. I've always understood it
thusly:
Remedy Architect
Remedy Developer
Remedy Administrator
Notice the administrator is at the bottom of the food chain. I've always also
envisioned that the developer typically can fill the role of administrator
I totally agree with that.
-Guillaume
-Original Message-
From: Action Request System discussion list(ARSList) on behalf of Kaiser, Norm
E CIV USAF AFMC 96 CS/SCOKT
Sent: Fri 07/24/09 11:28 AM
To: arslist@ARSLIST.ORG
Subject: Re: What's the difference between a Remedy Administrator and a
To reccomend that they go to WWRUG09 this year, since there is no Userworld
:-)
Dan
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of igor ivanov
Sent: July 24, 2009 10:40 AM
To: arslist@ARSLIST.ORG
Subject: What's the difference
True story: I once caused a human injury because of code! No, not ARS
related. Mostly a problem of testing (none) rather than a development issue
or oversight. I changed the code so that I would injure no one else. :)
It was the first time (and only time) where code did cause some damage.
Here's one for all of you to figure out. What are they actually seeking in whom
they hire? Maybe superman?
Minimum Required Skills:
remedy, BMC Remedy, ITSM, BMDS, C2BMC, ITIL, sql server, sql, database
development, Missile Defense, SME, Subject Matter Expert, Secret Clearance,
DOD, TS/SCI,
Had it not been a database you wanted to remove, it would have been an
excellent opportunity to practice your database restore skills!
Jennifer Meyer
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
That's nothing. Look at the open positions on Monster wanting someone who is
both a Remedy guru AND Java/Perl scripting SDE. For $70/hr on contract. Look
up delusional in the dictionary and you will see that req listed.
Rick
-Original Message-
From: Thomas J. Mutaffis
Ha I didn't even have a backup of this database - but then again primarily
because it wasn't important. What I had done was installed a brand new instance
of ARS on a brand new machihne to replicate another system.. so basically it
had kind of a similar database structure.. then restored the
Exactly Rick. In the past 5 or 6 years two things have happened. First you need
to be qualified in two to five skills sets or what might be stand-alone
skills and the horrible word all-inclusive.
I do wonder how the folks here deal with the all-inclusive aspect? For me
it's almost not worth
Well, I don't mind all-inclusive so much, as it gives employers the ability to
estimate budget impact. Its expecting that $70/hr will pay a reasonable rate to
the contractor after those expenses are covered. Not that it is a very good
rate by itself. And they wonder why some of those stay open
I've been in both positions, as a consultant and as someone hiring consultants.
As a consultant I would try to estimate what the amount I would need to spend
on living expenses is. To mitigate costs, if it's 6 months+ stay only the
first month in a hotel, and get a corporate apartment after
Pierson,
Your perspective, and Rick's, is logical in many ways and in particular the
budgeting aspect. Your being a consultant, if in the past, allows you to
determine what is fair and numbers like $110 or $125 would cause immediate
rejection. It's the agencies that seem to be the problem
I heard an excellent quote the other day. I don't remember the exact wording,
but I'll try not to mangle it too horribly: Take the job, then become the
person who does that job.
Think of it as boundless OPPORTUNITIES for career growth!
Jennifer Meyer
**snicker**
Yes, and just hope you *can* become that person who does the job. Hope
you don't get in over your head!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Meyer, Jennifer L
Sent: Thursday, July 23, 2009 12:40 PM
To:
I'm going to open up a HUGE can of worms today, just because I can. I keep
seeing these hiring requests come in for Administrators OR Developers but not
both, and every time I do, I think What the Heck?
I've been doing software development and administration for better than a
decade now, and
I have always considered Administration the use of the User tool to manage
Data within the existing application, Development being the
Install/Setup/Change of applications
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of
This is how BMC defines it on the education page at
http://www.bmc.com/education/learning-paths/lp-ars.html
Role Responsibility
Administrators * Maintain and configure the BMC Remedy AR System server
* Modify existing workflow or build additional workflow on a limited basis
Developers * Design,
At the risk of sounding flippant.
Q. What's the difference between Administrators and Developers?
A. Around 2+ years of experience?
No - but seriously - a developer I think would get pretty bored of the
general day-to-day administrative/administrator type tasks - and
Recruiters who specify
I would generally agree with what everyone else says, but I put it in the
following way:
If you are talking about a shop that builds custom applications, a Remedy
developer is someone that can do everything the Remedy administrator role
requires, plus development work and have a better
The most important point. What does the job pay.
-Original Message-
From: Benedetto Cantatore bcant...@emerginghealthit.com
To: arslist@ARSLIST.ORG
Sent: Wed, Jul 22, 2009 2:43 pm
Subject: Re: What's the difference between a Remedy Administrator and a Remedy
Developer?
**
I think
Don't forget Remedy Engineer!
Tauf Chowdhury
Analyst, Service Management
Office: 631.858.7765
Mobile:646.483.2779
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Roger Justice
Sent: Wednesday, July 22, 2009 2:47 PM
To:
Or Remedy Architect -- you know, the guy who looks over your shoulder and
says, You're doing it wrong.
--Tim
From: Chowdhury, Tauf tauf.chowdh...@frx.com
To: arslist@ARSLIST.ORG
Sent: Wednesday, July 22, 2009 2:55:08 PM
Subject: Re: [ARSLIST] What's the
Q: What's the difference between a Remedy Administrator and a Remedy
Developer?
A: For contract work it's about $50-75/hr ;)
William Rentfrow
Principal Consultant, StrataCom Inc.
wrentf...@stratacominc.com
Corporate Website, www.stratacominc.com
Blog, www.williamrentfrow.com
715-410-8156 C
The same as the difference between a nurse and a doctor.. While a nurse might
feel pretty qualified to do what a doctor does, a doctor is has bigger legal
boundaries. Consider an AR Administrator as a nurse..
A good AR Administrator may be knowledgeable enough to develop, but its a
chance you
Hi Jennifer,
I would not make server administration and database administration required
skills sets for a Remedy administrator.
Server administration (specially HP-UX, AIX, Solaris and Linux) is already vast
and complex enough, specially if you add network administration to it. Windows
server
So would it be accurate to understand from the majority of your responses that
in Remedy, the terms administrator and developer are bass-ackward from the
rest of the IT world in that a Remedy administrator handles data configuration
in the user tool, whereas a Remedy developer is responsible
Actually I see things in the reverse of how you stated them as well.
Having worked professionally doing system administration work as well as
software development (including but not limited to ARS) I see system
administrators and DBAs being more easily replaceable than software developers.
Hey, I resent that :)
Axton
On Wed, Jul 22, 2009 at 2:31 PM, Tim Widowfield tim_widowfi...@yahoo.comwrote:
** Or Remedy Architect -- you know, the guy who looks over your shoulder
and says, You're doing it wrong.
--Tim
--
*From:* Chowdhury, Tauf
Don't forget to watch out for an Admin who does rm -rf * from the root
of a server.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn
Sent: Wednesday, July 22, 2009 4:38 PM
To: arslist@ARSLIST.ORG
Subject: Re:
rm -rf = Regular Maintenance -Repair Fully, right? =)
Wasn't rm -rf used in the supposed OpenSSH vulnerability?
On Wed, Jul 22, 2009 at 3:24 PM, Grooms, Frederick W
frederick.w.gro...@xo.com wrote:
Don't forget to watch out for an Admin who does rm -rf * from the root
of a server.
Or run a script to drop tables or views in the wrong schema :-) I did that
yesterday and fortunately it was a database we needed to blow away anyways so I
could actually smile at what I did :-)
Joe
From: Grooms, Frederick W frederick.w.gro...@xo.com
To:
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