Thanks Tauf,
I had looked at the Smart IT offering but based on the BMC trial site it looked
like users only have access to a very stripped back version of the ITSM
applications. On first view it appears to be aimed at end users rather than
support staff - which is understandable.
I need
If you need something more customizable, check out Mobile Reach --
http://mobilereach.com/solutions-overview/mobile-bmc-remedy-solutions/
On Tue, Jun 23, 2015, 10:57 AM Pierson, Shawn
shawn.pier...@energytransfer.com wrote:
I'd like to chime in on this. I'm by no means an expert, but I've had
This is one of the things that are not documented on the official risk
document of BMC (at least I have not seen it anywhere) that one needs to
consider when moving from a thick client to thin.
I was at that cross road a few months ago and tried out Misi's tool. It is
useful to get you do the
This is quite useful. I wish there was a PDF document that had information
of all past versions and continuously updated.
I would find the control version of the AR System database useful to have
too in addition to this. This would give the reader/developer a good idea
when the structure of
I'd like to chime in on this. I'm by no means an expert, but I've had a lot of
hands on experience with the last two versions of Smart IT and this current
version is going to be what we go live with. However, I have a few
observations.
The first is that the changes between the last two
Thanks John - that would be a great option but I think it would be a bit of
overkill for the amount of users we need the mobile option for.
I was hoping BMC had an OOTB offering for support staff using mobiles that
allowed for the majority of the most basic actions.
Tony
Mark, again many thanks. That'll help my management understand what we
currently have available.
On 23 June 2015 at 14:04, Walters, Mark mark_walt...@bmc.com wrote:
**
For future reference I created a document on the BMC Communities with more
versions -
For future reference I created a document on the BMC Communities with more
versions - https://communities.bmc.com/docs/DOC-37267
Mark
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dave Barber
Sent: 23 June 2015 12:53
To: arslist@ARSLIST.ORG
Hi All,
We have installed Atrium SSO upon our remedy server. It is working as
expected but somehow we are not able to access our midtier configuration
tool. It always redirects us to SSO login page.
Any help will be appreciated.
--
*Thanks regards*
*“Harsh Chaudhary”*
Thanks Shawn,
It seems we are both heading in the same direction, you are just further down
the road.
I will download the latest SmartIT version and give it a go - but from looking
at the BMC trail website I am not convinced it will fit our needs. Possibly
enough functionality for a trial
Hi folks,
Between 10:14 and 11:51, this morning, our email error logs form was bombarded
with over 15,000 SEVERE error alerts. During this time, the e-mail flow
continued. Our system is set up for outgoing messages, only. Remedy 7.6.04 SP3
I have found, in the recent past, that we have
Smart IT is basically the replacement for Mobility. I have a lot of confidence
in BMC that they will continue to improve the product on an aggressive schedule
so the way I look at it, we could buy or build a custom solution that would
take us through the end of the year, or we could simply
Hi,
Doing it manually is really not an option if you have more than 1-2 forms with
a few buttons each.
The manual process would go something like this:
1. Find the forms
2. Document the menu-button names, labels and ids, sub-menu-names, order,
spacings etc
3. Create a NavField
4. Remove the
Much appreciated Mark; version numbering has definitely been inconsistent
over the years. Good to have some clarification.
On 23 June 2015 at 12:01, Walters, Mark mark_walt...@bmc.com wrote:
**
That’s the initial release of 8.1 SP2. There are some later hotfix
versions which have a
Hi Missi ,
Are you talking about navigational field menu or Form menu which i have
shared image before.
Regards,
nilesh
On Jun 24, 2015 1:42 AM, Misi Mladoniczky m...@rrr.se wrote:
Hi,
Doing it manually is really not an option if you have more than 1-2 forms
with
a few buttons each.
Hi Susan,
From above Error messages and as per my knowledge these all issues are
related to Network issues instead
“The field is a core system field and cannot be changed 1”.
1. Check that the SMTP is running on its host. If unsure, verify this
with your System Administrator.
2.
Hi Karthic,
There is no such a functionality to show these menus in browser.
Suppose , if we could see these in browser means we are customizing code of
browser as we can see it as default menus of browser on menu bar.
[image: Inline image 2]
HTH :)
*T.E.A.M. = Together Everyone
Hi,
I have built a converter to allow you to convert all these menus to a
Navigation Field instead.
Whenever it finds a form/view with a Menu Bar, it will create a Navigation
Fields and move all the buttons to it.
This is done on a DEF-file, and you will then just import the new DEF-file in
Morning all!
Just a quick question on version numbers; difficult to get an answer to
this for myself on the BMC site at the moment due to issues on our support
contract (we have one, but it doesn't seem to list everything).
We have some older systems for which we (the internal dev team) were
That’s the initial release of 8.1 SP2. There are some later hotfix versions
which have a different date and should include the word Hotfix in the version
string.
Mark
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dave Barber
Sent: 23 June 2015
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