WellI got a RAC almost 6 years ago after BMC purchased the toolset...so it
was still called that back then...but I also noticed something similar to Terry
and was watching this thread to see the outcome :)
-Original Message-
From: Action Request System discussion list(ARSList)
Joe,
Based on the error message, I believe that the WS Plugin is having problems
parsing the WSDL that you have provided...beyond that I can't helpyou may
just need to play with the filter exported to XML and see if you can find
ANYTHING that is showing as 'off'.
-Original Message-
Joe,
If using SQL Server you could issue a Direct SQL of
waitfor delay 00:00:01
this would call the DB and would return after SS seconds or HH:MM:SS if you
wanted more than SS secondsbut I agree with everyone else...setting hard
'pauses' in place is not ideal, but sometimes necessary.
PM
To: arslist@ARSLIST.ORG
Subject: Re: PAUSE or SLEEP a filters in between actions...
We are on Oracle.. I was in fact searching for an Oracle equivalent.. Great
minds :-)
-Original Message-
From: Longwing, LJ CTR MDA/IC
Sent: Wednesday, May 30, 2012 4:31 PM Newsgroups
Dennis,
One question...I don't use FTS myself, so I'm sorry if this is covered in the
documentation. Is your FTS Collection 'shared' between the servers in the
server group? If so, do you have the server ranking setup properly so that
only one server at a time is trying to create/update the
I would suspect that if you ever found the time you would find that the sec=
ondary worked just fine if the primary wasn't online. One suggestion I wou=
ld make would be to turn on server group logging on all nodes and then star=
t things up properly. The logs are VERY low volume so no problems
Tommy,
I know your post is just DRIPPING with sarcasmbut the TRULY sad part is
they already have ALL of that in place, but don't utilize it. I have filled
out god only knows how many 'system information spreadsheets' for them over the
years...just to get another request for another one the
For oneif they say 'in version x this will happen', and it ends up either
not being version X, or it ends up not being in there...it creates public
relations nightmares because of people saying 'but you said, and I was counting
on it, blah blah blah'this type of thing happened a few
I remember seeing on the list a few months ago a 'trick' to show all fields of
a form, regardless of if it's on a view or not...but I can't find that post.
Anyone?
___
UNSUBSCRIBE or access ARSlist Archives at
6501 Legacy Drive
Plano, TX 75024
jcp.com
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@arslist.org] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Tuesday, June 05, 2012 10:30 AM
To: arslist@arslist.org
Subject: Show all fields regardless of view
I
Of Longwing, LJ CTR MDA/IC
Sent: Tuesday, June 05, 2012 10:54 AM
To: arslist@arslist.org
Subject: Re: Show all fields regardless of view
Any idea what version that option becomes available? I'm running 7.5P7 at the
moment and don't see that option.
-Original Message-
From: Action Request System
Paul,
That's a tough one, truly. You have two challenges in this arena.
1 - Build another ITIL based solution (there are two that I think of off the
top of my head already well established in the market)
2 - Build another system that does something entirely different or something
that is a
If I'm not mistaken, if you have references turned on, you can right click on
the form and get the references, and it should show you that it's used in a
join :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Andrew
, Jun 5, 2012 at 2:10 PM, Longwing, LJ CTR MDA/IC
lj.longwing@mda.mil wrote:
If I'm not mistaken, if you have references turned on, you can right
click on the form and get the references, and it should show you that it's used
in a join :)
-Original Message
it on.
The current setting on our server is Record Object Relationship. It
could be obvious, but somehow I haven't been able to find it yet...
Thanks
On Tue, Jun 5, 2012 at 2:10 PM, Longwing, LJ CTR MDA/IC
lj.longwing@mda.mil wrote:
If I'm not mistaken, if you have references turned
I'm getting thrown into the deep end of ITSM and trying not to splash too much
trying to stay afloat and would love some assistance from the more experienced
swimmers in these waters.
I'm in a situation where I'm creating incidents through a non 'gui' method.
From discussions on the list I
- but I just
thought I'd throw this there..
Joe
-Original Message-
From: Longwing, LJ CTR MDA/IC
Sent: Wednesday, June 06, 2012 11:18 AM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: IncidentInterface_Create
I'm getting thrown into the deep end
is something else - but I just
thought I'd throw this there..
Joe
-Original Message-
From: Longwing, LJ CTR MDA/IC
Sent: Wednesday, June 06, 2012 11:18 AM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: IncidentInterface_Create
I'm
server is Record Object Relationship.
It could be obvious, but somehow I haven't been able to find it yet...
Thanks
On Tue, Jun 5, 2012 at 2:10 PM, Longwing, LJ CTR MDA/IC
lj.longwing@mda.mil wrote:
If I'm not mistaken, if you have references turned on, you can right
. It also validates the location info, op and prod
cats, assignments etc. I take it you are still going via the API?
Hope this helps.
Saby
From: Longwing, LJ CTR MDA/IC lj.longwing@mda.mil
To: arslist@ARSLIST.ORG
Sent: Wednesday, June 6, 2012 12:23 PM
Subject
the incidents.
Thanks
Mahesh
On Wed, Jun 6, 2012 at 3:05 PM, Longwing, LJ CTR MDA/IC
lj.longwing@mda.mil wrote:
Yeathe Incidents I'm creating are going to be already in
closed status, and won't be having
Jennifer,
It might help if you provided your architecture, versions, etc so that someone
might actually be able to help you :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of CELIS, JENNIFER (JENNIFER)** CTR **
Sent:
Toya,
The entire contents of the email that I received in this thread was between the
' marks.
'** _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ '
Which of course is not what you put, but instead what was put by the list
serverso while I'm not looking for a job, I can agree
* Database: Oracle RAC 10G: 10.2.0.1.0 64 bits
-Mensaje original-
De: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]
En nombre de Longwing, LJ CTR MDA/IC Enviado el: Jueves, 07 de Junio de 2012
01:36 p.m.
Para: arslist@ARSLIST.ORG
Asunto: Re: Issues
SorryI sound like such a nuby, and for that I'm sorry...but I am new to
ITSM.some help please
Remedy/ITSM 7.5
Setup:
I have 5 users, each with their own login ID's (of course). All 5 users belong
to the same group.
I want the members of the group to be on the approval list, but I only
Gifthia,
When I implemented SSO at a previous position, I came across the same problem.
The solution that we used was to put a second mid-tier on each of our servers
that wasn't Kerberos protectedthis puts it back in the default
configuration that allowed the integration points to work
Patrick,
If I remember correctly, that is caused by a lack of proper ID/PW on previous
screens when asked for the ARAdmin account. When that is specified properly it
doesn't prompt for SA, and it provides upgrade capacity.
-Original Message-
From: Action Request System discussion
Nancy,
I create the below function in my system for reference
CREATE FUNCTION [dbo].[RemedyDateTimeToHuman] (@DateToConvert as int)
RETURNS datetime AS
BEGIN
return DateAdd(s, @DateToConvert, '1/1/1970')
END
Then in my select I use
select dbo.RemedyDateTimeToHuman(last_modified_date)
unless you qualify it on a per group basis. You might
end up creating too many notifications for various groups. You could do use
workflow to set a field with the appropriate emails and reference that field.
Regards,
Saby
From: Longwing, LJ CTR MDA/IC
Pritch,
I would recommend doing SQL logs of the working and non working scenarios at
the server level and compare the strings being sent to the server. This may
help you identify the difference between the native/client.
-Original Message-
From: Action Request System discussion
Gifthia,
Being you are building the WebAuth...you should be able to build something that
says
1 - Connection attempt is being made
2 - Prompt for validation (whatever method you are using for that validation
2a - If they provide proper validation, pass that validation onto the
application and
this before but isn't this what the web service
authentication from the mid-tier is for where you specify the anonymous user
and its password?
-Original Message-
From: Longwing, LJ CTR MDA/IC
Sent: Friday, June 08, 2012 1:18 PM Newsgroups:
public.remedy.arsystem.general
To: arslist
Rahul,
You can turn on license tracking in the Admin Console for 'Server
Information'...and optionally turn on tracking for read licenses as well. This
will record data for every login and logout of every user and can be used in
server groups effectively. You can alternately turn on user
Ok...my box is running Remedy and SQL Server both and on startup the Remedy
service fails to start properly. The arerror.log shows an error about ARAdmin
login failing twice, then the process dies. An immediate attempt to start the
service functions fine. Checking the SQL Logs I see
rebooting where both AR and SQL
are installed.
Andrew.
On Tue, Jun 12, 2012 at 2:03 PM, Longwing, LJ CTR MDA/IC
lj.longwing@mda.mil wrote:
Ok...my box is running Remedy and SQL Server both and on startup the
Remedy service fails to start properly. The arerror.log shows an error about
@ARSLIST.ORG
Subject: Re: Remedy Startup
**
You want to delay the startup of the AR service. Here is an article that
should give you everything you are looking for:
http://support.microsoft.com/kb/193888
Enjoy!
From: Longwing, LJ CTR MDA/IC lj.longwing
)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: 13 June 2012 13:58
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Startup
Andrew,
You are correctSQL Server is reporting itself as online, when it's not
fully available, and this is screwing up Remedy because it's trying to connect
AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Startup
**
My apologies. Didn't read carefully. You may want to set the dependency for
ARS to a service that starts later, maybe something like 'spooler'. Just a
thought.
From: Longwing, LJ CTR MDA/IC lj.longwing
ever recall ever seeing them used.
Mark
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: 13 June 2012 14:28
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Startup
Ok Mark, first off, Thank you
the AR System server tries to
reestablish a lost connection to the database.
Fred
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Wednesday, June 13, 2012 8:55 AM
To: arslist@ARSLIST.ORG
That is only on option on Windows Server 2008 and beyond :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Jon Slaven
Sent: Wednesday, June 13, 2012 9:21 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Startup
I'd set the
Christopher,
It is a client, you need only have binaries wherever you plan to execute the
clientbe that source or destination, or even a third box (if you wanted).
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of
Not to point out the obvious or anythingbut the error indicates that the
Full Text Search engine is having a problem with one of its indexes. And the
error is specifically an IO error, so it may be a full drive or something along
those lines...but I would check the FTS logs to see the
Misi,
I can't speak directly to your situation, but I have seen in the past that
server table loops don't necessarily refresh the table every time you do
something with them...I have done loops before where the table has a dynamic
qualification, and you set the field that makes it dynamic, then
Fred,
That is an interesting feature I didn't know existed
Misi,
A few choice notes from the workflow guide, page 303
Workflow Functions
In addition to the Set Fields, Push Fields, and Call Guide actions, setting Get
Data
As to User affects the workflow functions COLCOUNT, COLAVG, COLMIN,
Vikram,
If you don't want to allow 2MB, why don't you just set that as the maximum
size of the attachment field, and let Remedy handle the errors?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Vikram_Betholi
Sent:
Daniel,
I'm sorry to suggest such a simple thingbut the 'Update old record' option
requires that you have the request id mappeddo you?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Condrea
Sent: Friday,
That's funny...I can't even get to the site, any of it.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Friday, June 22, 2012 6:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: 7.6.04 SP3 Floating Application
Michael,
The server sends the notification out as it 'knows itself'so if it knows
itself via name1 instead of the group alias...that is what you will get. You
should be able to configure both servers in the group to know themselves as the
group name, and use the Server-Connect-Name for the
What I remember from that time is that 7.6.3 was supposed to be 8but they
realigned things to internal numbering practices...and was originally supposed
to include overlays...but they couldn't get it hardened before GA...so they
released 7.6.3 without itand then 'shortly' later released
I don't think he was talking about generic ID'sI think he was talking about
a scenario along the lines of
John Doe, his ID is doej, works in the system for 6 months and then leaves the
companyhis ID is 'removed' from the environmentthen 6 months later his
brother Jack starts
Dan,
Please tell me this account was removed.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dinesh N
Sent: Sunday, July 01, 2012 5:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: hi there!
**
I hope you are doing well. I
Weekend. I will now look
into it
Thanks for pointing it out to me LJ.
Daniel
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: July 3, 2012 11:50 AM
To: arslist@ARSLIST.ORG
Subject: [SPAM]Re: hi
Howard,
I know not of what sort of difficulty I speak when I say thisso please take
it with a grain of salt as either complete lunacy or a doable solution,
depending on your personal and team capabilities.
Now...when we look at the fact that the user tool can utilize these reports yet
the
Jaya,
I experienced a similar issue with recent upgrades...and what I found worked
was to shut down the email engine on the node that you are upgradingfor
some reason, the installer recognizes that the port is in use, but not that the
app using it is the email engineso just shut down
Patrick,
I believe they may be referring to the hosts file on the SERVER, not on your
workstation. While I personally thing this SHOULDN'T be necessary because of
the IP Route table, it certainly wouldn't hurt anything.
-Original Message-
From: Action Request System discussion
Many moons ago I used TelAlert with two way pagers and updated the Work Log of
help desk tickets with the use of a command line tool provided by telalert (if
I remember correctly at least) that allowed for such an update into Remedy...if
not provided by telalert, it may have even been an ESP
source java script from what I recall..
Joe
-Original Message-
From: Longwing, LJ CTR MDA/IC
Sent: Wednesday, July 11, 2012 8:45 AM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: TelAlert
Many moons ago I used TelAlert with two way pagers and updated the Work
** I agree paging is mostly texting these days however there are still some
companies that are very dependent on pagers (they are way cheaper than
providing cell phones).
[cid:image002.jpg@01CD6004.524F5940]
On Wed, Jul 11, 2012 at 2:03 PM, Longwing, LJ CTR MDA/IC
lj.longwing
Phil,
There is an option in an AL Guide (if I remember correctly) that allows you to
enable the AL Guide as an entry pointthen you just add your AL that does
the open window to a specific view and you are good.
-Original Message-
From: Action Request System discussion list(ARSList)
Jaya,
I agree with Matt, I've had this problem before and found the solution through
the plugin logs. The problem was that there was stuff on the form that didn't
work properly. I corrected by manually re-importing the Server Administration
def file from the upgrade and telling it to delete
Andrew,
I believe if you do as you suggested and set it to an int field you will get
what you are looking forbut I also agree that a .ID type of thing would be
beneficial :)maybe submit an RFE...I would vote for it.
-Original Message-
From: Action Request System discussion
And because it's virtual, having 2-4 CPU's 'allocated' to the VM won't impact
the other VM's if they aren't in use...so I would highly recommend a min of 2
certainlyif not more.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On
Yesand I thought I would pass on a config parameter I found yesterdayin
the ar.cfg (ar.conf) you can specify 'Domain-Name' (not sure what version this
was introduced, I'm reading 7.5 docs) that allows you to specify a domain name
instead of allowing Remedy to pull it from the NIC (or
Shouldn't do it 'live' by any means...any time CPU is added/removed you should
certainly shut down before that reconfig and then restart (sometimes twice)
afterwards...so blue screens should NOT occur because it is not a 'hot swap'
scenario.
-Original Message-
From: Action Request
I personally would write a quick java application that loads all of the forms,
pulls does a get on the specific field, sets its attributes properly, sets the
field back to the server...it would take about an hour to write the program (if
that) and as long as it takes for the change to happen at
Guillermo,
I believe you will find the Pro/Con list to be similar to just about any other
pro/con list for Windows vs Linux/Unix...
Pro:
Free
Reliable
Scalable
Con:
More complicated administration
Less 'competent' cheep resources
Etc.
This list is by no means accurate in all instances nor is
Oklooking for a feature that doesn't seem to exist, but seems reasonable
that I'm just missing it
We have found where you can schedule a group's availability, but not able to
find a PERSON's availability. Need to basically be able to say this person is
available to receive tickets from
. Goodall
Software Engineer
Development Services
ago...@jcpenney.com
jcpenney
6501 Legacy Drive
Plano, TX 75024
jcp.com
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@arslist.org] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Monday, July 16, 2012 5:00
and this consutlant is see
the drop down of the Group.
one more a stupid idea
pop up a window which say this consutlant is not working in this shift
all this point might sound novice though :)
regadrs
rajesh
On Tue, Jul 17, 2012 at 6:04 PM, Longwing, LJ CTR MDA/IC
lj.longwing@mda.mil wrote
@ARSLIST.ORG
Subject: Re: ITSM Assignee - Timetable
This can be achieved by training the users to change their availability to No
when they clock out from their shift.
Thanks
Mahesh
Sent from my iPhone
On Jul 17, 2012, at 7:34 AM, Longwing, LJ CTR MDA/IC
lj.longwing@mda.mil wrote:
No...I'm
Chas,
If you look in the Mid-Tier Guide, Page 78, you will find a detailed discussion
regarding the ViewFormServlet and its ability to pull up specific records. The
parameter you are looking for is 'EID'
-Original Message-
From: Action Request System discussion list(ARSList)
Rick,
The answer to your question is a resounding 'MAYBE' :)
As with all things Mid-Tier, it's all about the caching on the server. As we
all know, different things are cached for different users and depending on what
your user base typically consists of, it makes a difference. On top of
Now that's a dumb thing to wait for :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: Monday, July 23, 2012 2:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITIL Listserver
**
LOL, I have been waiting
That's a truly funny mistypeexpended instead of extendedbut apropos
none the less :)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pruitt, Christopher (Bank of America
Account)
Sent: Friday, July 27, 2012 7:36
Rick,
If you use cache persistence, then no, bouncing the server would not force a
re-cache because based on my understanding, when the server restarts, it will
simply re-load the existing cache files from disk.
-Original Message-
From: Action Request System discussion list(ARSList)
Brad,
You could try doing a real simple test...create a filter that pushes a task to
complete directly on the TMS:Task form, and see if the flow works. What you
MAY be dealing with is something that was written in AL'ssad but possibly
true.
-Original Message-
From: Action Request
ARSList,
I beg you all to go out and nominate. Every year Daniel goes through the
effort to get people to participate, I was shocked last year when I tried to
nominate two people and Dan said I could only nominate one, and that if two
sources nominated each of the people I wanted to be on the
David,
First off my condolences on moving to Agile. I recently came off of a project
that was moving into Agile for quite some time. I don't remember the term
widget in reference to agile though, but a quick google of the term in
reference to agile development gives me a pretty good overview.
Marcelo,
I have two solutions that come to mind
1 - Export affected records to ARX with the request ID and the attachment
field, update the ARX to not have an attachment defined, and re-import the arx,
this should effectively eliminate the attachments from those records
2 - Programmatically
Jose,
As Daniel mentioned...there have been efforts, and will continue to be efforts
to move ARSList to forum (nabble anyone?), but as discussed, this IS the format
for ARSList, and will likely stay that way. Many people (even yourself)
utilize both the BMC Communities as well as ARSList. I
Bhupesh,
Is this just a problem on the web, or also on the native client? Have you
checked the syntax of the run-process to verify it is correct? Have you
cleared local cache as well as server cache to see if it helps?
-Original Message-
From: Action Request System discussion
Robin,
I'm sure any method you use that is supported (through the application) will
take just as long as the archive process built in, so your only option that I
can think of that would be faster would be through DB directly, but doing that
of course is not recommended or supported by BMC...so
. Please notify the sender immediately by return e-mail if
you have received this e-mail by mistake.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Tuesday, August 07
Dan,
I think it's possible that the best option would be to provide a 'new'
community for ARSList, anything posted in there goes to the list, anything on
the list goes to it...I think the hardest part would be when people change the
subject, because that's just about the only method most
Ken,
The only limitation I see with that would be that it potentially allow
communities to benefit from ARSList knowledge, but it wouldn't work vis-versa.
I think it would need to be both directions for all posts...but as Dan stated
before, it would require BMC committing resources to make it
Jose,
I believe that your original intent was received and understood on the first
postingyou just happen to have hit on a 'hot topic' button without
realizing it...suggesting something that has already been suggested many times
over in years pastthere are some that feel passionate
Ok...no matter the cache mode of the server, when you make a change, the server
starts an action to re-cache the objects (differing method depending on your
current cache mode)but basically speaking, while the cache is re-building,
you can't make another change to it. So, when you are
Shawn,
There is only one exception that I'm aware of to the read-only cannot modify a
record it didn't create, and that exception is to be able to change the
password on their own account. I would contact BMC regarding this because to
the best of my knowledge, it's not possible for a read user
Tauf,
I personally found it easiest to shut down all other nodes of the server group,
perform an 'upgrade' on the primary, and then do a 'shared' install on the
other servers.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf
Suresh,
Malloc errors are 'Memory Allocation' errors, which means that some piece of
the system is asking the OS for memory, and is getting an OS level response
that the memory is not available. In this case it is likely that they are
running on 32 Bit OS's and in this case it is either the
Ray,
Instead of doing a join on the work log, make the column for the work log entry
a separate query in the select portion, and to a select 'top 1' on the
sub-query, with the proper order statements. This will give you a single work
order entry in your column list, null if there aren't any at
that, but need this report before it can be implemented. I'm
assuming you are speaking from the Report Designer console?
R
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, LJ CTR MDA/IC
Sent: Thursday, August 09, 2012 9:46
D,
What sort of API/etc logs do you get when you execute the 7.5 version?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of D Dussie
Sent: Thursday, August 09, 2012 11:44 AM
To: arslist@ARSLIST.ORG
Subject: Re: Runmacro is
Well...quite simply unidentified client means that the client isn't registering
itself with a client id when it connects to the server. Why/if that would be
preventing the server from returning errors is really not my expertise..I also
notice that it's using a different protocol #.
If you
Jose,
I myself have also experienced the situation that you are describing. The only
solution I have found is to go with direct sql for count/sum/etc type of things
to get the information I need because, as you describe, there is no 'table
refresh' on filters. Another option that may work is
Julie,
Unfortunately you cannot attach a menu to a field via workflow that doesn't
already have a menu attached to it via form definition.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Julie Sellers
Sent: Thursday,
Kali,
The WS created tickets are really just another 'client' of the Mid-Tier...so I
can't think of anything outside of if your Mid-Tier is setup for anonymous
authentication with a specific user, you could trace those users and such, or
if you have specific interfaces you could write workflow
Sam,
What is happening when you get that message is that you likely have a
notification sending out a link to your server specifying an application server
name that doesn't exist in your configured server list. This can commonly be
caused by you having 'server' in your list, but the
Interesting. I thought that because WS calls came through the Mid-Tier server
that it would also come in as 9good to know.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Monday, August 13, 2012
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