Re: Can't move the Change ticket's Status beyond Request For Authorization.

2008-06-15 Thread AR_User
System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Wednesday, June 11, 2008 7:46 AM To: arslist@ARSLIST.ORG Subject: Can't move the Change ticket's Status beyond Request For Authorization. Iamstuck with a problem The assignee and manager of a Change Request

Re: Can't move the Change ticket's Status beyond Request For Authorization.

2008-06-14 Thread lann
13, 2008 7:42 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. There are no approvers displayed in the approal tab at all. lann Decou, Candace M wrote: Oh and also they should have the role for Infrastructure Change

Re: Can't move the Change ticket's Status beyond Request For Authorization.

2008-06-13 Thread lann
@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. For the Assignee and Manager the Status field is Disabled.Iam trying to go to the next Status Request For Change . There are no pending approvals required ,so I feel the assignee/manager can

Re: Can't move the Change ticket's Status beyond Request For Authorization.

2008-06-13 Thread lann
PROTECTED] On Behalf Of lann Sent: Wednesday, June 11, 2008 10:10 PM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. For the Assignee and Manager the Status field is Disabled.Iam trying to go to the next Status Request For Change

Re: Can't move the Change ticket's Status beyond Request For Authorization.

2008-06-13 Thread Lisa Westerfield
, LisaD -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: Friday, June 13, 2008 7:42 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. There are no approvers

Re: Can't move the Change ticket's Status beyond Request For Authorization.

2008-06-13 Thread Decou, Candace M
System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lisa Westerfield Sent: Friday, June 13, 2008 7:07 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. Sorry to jump in so late, but I would probably check the Approval

Re: Can't move the Change ticket's Status beyond Request For Authorization.

2008-06-13 Thread Lisa Westerfield
? Thanks, Lisa -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Decou, Candace M Sent: Friday, June 13, 2008 11:11 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization

Re: Can't move the Change ticket's Status beyond Request For Authorization.

2008-06-12 Thread Decou, Candace M
10:10 PM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. For the Assignee and Manager the Status field is Disabled.Iam trying to go to the next Status Request For Change . There are no pending approvals required ,so I feel the assignee

Re: Can't move the Change ticket's Status beyond Request For Authorization.

2008-06-12 Thread Decou, Candace M
PROTECTED] On Behalf Of J.T. Shyman Sent: Wednesday, June 11, 2008 4:54 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. What do you mean by unable to move...? Is there an error message or is the status field disabled? --- J.T

Can't move the Change ticket's Status beyond Request For Authorization.

2008-06-11 Thread lann
Iamstuck with a problem The assignee and manager of a Change Request are unable to move the Change ticket's Status beyond Request For Authorization. I ensure the following: Assigne ehas Infrastructure Change Assignee role-Fixed Permission. Availability is Yes No approvers in

Re: Can't move the Change ticket's Status beyond Request For Authorization.

2008-06-11 Thread J.T. Shyman
@ARSLIST.ORG Subject: Can't move the Change ticket's Status beyond Request For Authorization. Iamstuck with a problem The assignee and manager of a Change Request are unable to move the Change ticket's Status beyond Request For Authorization. I ensure the following: Assigne ehas Infrastructure

Re: Can't move the Change ticket's Status beyond Request For Authorization.

2008-06-11 Thread Decou, Candace M
Sent: Wednesday, June 11, 2008 7:46 AM To: arslist@ARSLIST.ORG Subject: Can't move the Change ticket's Status beyond Request For Authorization. Iamstuck with a problem The assignee and manager of a Change Request are unable to move the Change ticket's Status beyond Request For Authorization. I

Re: Can't move the Change ticket's Status beyond Request For Authorization.

2008-06-11 Thread lann
7:46 AM To: arslist@ARSLIST.ORG Subject: Can't move the Change ticket's Status beyond Request For Authorization. Iamstuck with a problem The assignee and manager of a Change Request are unable to move the Change ticket's Status beyond Request For Authorization. I ensure the following

Re: Can't move the Change ticket's Status beyond Request For Authorization.

2008-06-11 Thread lann
11, 2008 4:54 AM To: arslist@ARSLIST.ORG Subject: Re: Can't move the Change ticket's Status beyond Request For Authorization. What do you mean by unable to move...? Is there an error message or is the status field disabled? --- J.T. Shyman -Original Message- From: Action