: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Karthik
Sent: Thursday, September 13, 2012 10:53 PM
To: arslist@ARSLIST.ORG
Subject: Remedy on Demand Question
**
Hello everyone,
Do you know if BMC allows multi-tenant operating model on Remedy on demand
:
arslist@ARSLIST.ORG] *On Behalf Of *Karthik
*Sent:* Thursday, September 13, 2012 10:53 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Remedy on Demand Question
** **
**
Hello everyone,
Do you know if BMC allows multi-tenant operating model on Remedy on
demand, if a customer
: Friday, September 14, 2012 7:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy on Demand Question
**
Hi David,
Thanks. Does it alsosupport DSO with an on premise instance of a customer?
Regards,
Karthik
On 14 September 2012 19:43, Easter, David
david_eas...@bmc.commailto:david_eas...@bmc.com wrote
David
Is that a yes or a no?
John
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-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Baker
Sent: Friday, September 14, 2012 9:39 AM
To: arslist@ARSLIST.ORG
Subject: Remedy on Demand Question
David
Is that a yes
, September 14, 2012 7:36 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Remedy on Demand Question
** **
**
Hi David,
Thanks. Does it alsosupport DSO with an on premise instance of a customer?
Regards,
Karthik
On 14 September 2012 19:43, Easter, David
It's not a yes or a no because the question isn't a yes or no question.
The question seemed pretty clear and simple: Does RoD support the AR
System DSO feature?
Potential answers: Yes, no.
Personally, I think the answer is no, and I can appreciate why it would
seem odd to use a replication
Well, the need is to integrate an existing ROP instance with a planned ROD
instance. I know we could use web services. However, i am trying to
evaluate other options as well like DSO.
- Karthik
On 14 September 2012 23:30, John Baker jba...@javasystemsolutions.comwrote:
It's not a yes or a no
: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Remedy on Demand Question
**
Well, the need is to integrate an existing ROP instance with a planned ROD
instance. I know we could use web services. However, i am trying to evaluate
other options as well like DSO.
- Karthik
On 14 September 2012 23:30
*Newsgroups:* public.remedy.arsystem.general
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Remedy on Demand Question
**
Well, the need is to integrate an existing ROP instance with a planned ROD
instance. I know we could use web services. However, i am trying to
evaluate other options as well like
To: arslist@ARSLIST.ORG
Subject: Re: Remedy on Demand Question
**
There are multiple helpdesk tools(Remedy and Non-Remedy) in different locations
across the globe. An integration is planned with one ROP instance that is used
by application support to server all the loctions. In current
Hello everyone,
Do you know if BMC allows multi-tenant operating model on Remedy on demand,
if a customer intends to go on ROD?
Regards,
Karthik
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From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Ferguson
Sent: Wednesday, February 22, 2012 6:38 PM
To: arslist@ARSLIST.ORG
Subject: Remedy on Demand question
** Does
:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *David Ferguson
*Sent:* Wednesday, February 22, 2012 6:38 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Remedy on Demand question
** **
** Does Remedy on Demand provide an ODBC connection
*Sent:* Wednesday, February 22, 2012 6:38 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Remedy on Demand question
** **
** Does Remedy on Demand provide an ODBC connection to the underlying
database? That be used to run a query for example in Crystal Reports
on-site. If not how have other
representative for BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of David Ferguson
Sent: Thursday, February 23, 2012 8:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy on Demand question
** Thanks David, how would I access
@ARSLIST.ORG
Subject: Re: Remedy on Demand question
** I have heard rumblings of a PAAS -- Platform As A Service.
Where -- you can get raw Remedy and skip the ITSM --- is this true?
From my experience -- this could be quite nice...
As -- you REALLY REALLY REALLY REALLY REALLY (^ 1000) don't want
Hello,
David appears to have forgotten to mention SSO Plugin, the only SSO product for
BMC products that's been thoroughly tested with third party SAML providers. So
you can deploy SSO Plugin for RoD and integrate with your corporate
authentication infrastructure for true SSO over the
Does Remedy on Demand provide an ODBC connection to the underlying
database? That be used to run a query for example in Crystal Reports
on-site. If not how have other users accomplished custom reporting? Is
there an easy way to export information and build a reporting datamart?
thanks
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