Everyone,
I have a use with a Bold 9700 who will not activate. I tried all the
standard troubleshooting to no avail. The following shows up in the
event log on the server. We are running 4.1.6 in an Excvhange 2003
environment. Does anyone have any ideas? Do you I need to regenerate the
Did you confirm with the phone vendor that the phone is properly
provisioned? Did you do message tracking to confirm that the email
from RIM is getting delivered into the users mailbox?
Quoting Moller, Doreen doreen.mol...@spcorp.com:
Everyone,
I have a use with a Bold 9700 who will not
Try sending the device a pin message? Does that work?
_
Josh Armour
MobileOps | Corporate Engineering
jarm...@google.com
*541-205-4262*
_
Confidentiality Warning: This e-mail contains information intended only for
the use of the individual or entity named above.
They do if your Outlook is configured for that and logged in on a computer
although you don't get the read request on the BB. Not sure if not.
--
Sent using BlackBerry
- Original Message -
From: bes-admins-boun...@dataoutages.com
The BB Bold is a PITA for BES. I usually end up having to set up Blackberry
Desktop Manager on the user's PC (must have Outlook configured on it) and
setting it up manually. When you do it should automatically ask you to
generate a new encryption key. If it does not the setting is under
We are on BES 5.0, Exchange 2003 and I’m running device 5.0 and you have the
option under Email Settings “Send Read Receipts”, Yes, No or Prompt. Doesn’t
look like you can initiate the request from your BB just from Outlook.
Sam Findo
LAN Administrator II
Fairmont General Hospital
The odd thing is the phone is brand new and did work for a while then
stopped. We are trying to reprovision it and can't. The user is getting
the RIM message in his outlook mailbox. It is fine from the carrier
perspective.
-Original Message-
From: bes-admins-boun...@dataoutages.com
I am working from home and the user does not have BBDT Manager. Is there
another way to generate a new encryption key?
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Lynn Sturgis
Sent: Friday, January 29, 2010
We tried wiping and it still doesn't work. I will try ot again.
-Original Message-
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Lynn Sturgis
Sent: Friday, January 29, 2010 12:55 PM
To: A list for BES Admin's to discuss issues, etc.
I've not done so outside of BBDT Manager.
- Lynn
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen
Sent: Friday, January 29, 2010 9:55 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] User Won't
That's odd wiping didn't work. I called RIM before because nothing was
getting caught up in our SPAM filter. After wiping the user was able to
activate on BES.
Sam Findo
LAN Administrator II
Fairmont General Hospital
sfi...@fghi.com
Lou Holtz - Life is ten percent what happens to you and ninety
Just throwing a quick question out there to anyone running a pair of BES 5.0
servers in an Active/Standby config. Do you find it reliable? I've seen more
problems in three months than I ever saw in three years with BES 4.1.6.
Wondering whether to revert back to a single server configuration
I am going to try it again. thanks
-Original Message-
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Findo, Sam
Sent: Friday, January 29, 2010 12:59 PM
To: A list for BES Admin's to discuss issues,etc.
Subject: Re: [Bes-admins] User
That's what I was looking for!!! Thanks so much! I will have the user
give it a try,
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Sobey, Richard
A
Sent: Friday, January 29, 2010 01:04 PM
To: A list for BES
I manage two separate BES 5.0 systems (different organizations) and we use HA
for both systems in a VM environment. We've found it to be extremely reliable
have had no issues running on either one of them. We frequently failover
(sometimes for days) for update etc. and it works great. We use a
My understanding is that PINs don't go through BES.
On Fri, 2010-01-29 at 12:53 -0500, Moller, Doreen wrote:
cn you do that even if it is not activated?
___
Bes-Admins mailing list
Bes-Admins@dataoutages.com
Here's my troubleshooting steps for activation problems:
1st thing I do is assign a static agent to the BES user account. This seems to
speed up the activation process. YMMV.
Using the Enterprise Activation Readiness tool, confirm that the device is
correctly provisioned by the carrier.
I am having issues activating too. Any known problems?
Thank you,
Patrick Galvin
From:
Jonathan Barker jonathanbar...@quinnemanuel.com
To:
A list for BES Admin's to discuss issues, etc.
bes-admins@dataoutages.com
Date:
01/29/2010 03:11 PM
Subject:
Re: [Bes-admins] User Won't Enterprise
No, i've just activated two devices within the last hour.
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of
patrick_gal...@lincolnelectric.com
Sent: Friday, January 29, 2010 12:37 PM
To: A list for BES Admin's to discuss issues, etc.
Cc: A list
OK. Wierd thing. We have been having problems activating. Wirelessly. Very
odd
Thank you,
Patrick Galvin
From:
Jeff Peters jpet...@vit.org
To:
A list for BES Admin's to discuss issues, etc.
bes-admins@dataoutages.com
Date:
01/29/2010 03:39 PM
Subject:
Re: [Bes-admins] User Won't
We've been getting a lot of warranty/damage replacements from Verizon
lately that will not activate without first wiping. I think the store
techs are trying to do our users a favor and trying to restore contacts,
etc., as if they were regular phones.
On Fri, 2010-01-29 at 15:37 -0500,
Nevermind . Finally got it. Not sure what happened.
Thank you,
Patrick Galvin
From:
Art Alexion a...@rhd.org
To:
A list for BES Admin's to discuss issues, etc.
bes-admins@dataoutages.com
Date:
01/29/2010 03:45 PM
Subject:
Re: [Bes-admins] User Won't Enterprise Activate
Sent by:
BES4.1, recently migrated from Exch03 to Exch07. Now, calendar invites do not
show on BB devices as an invite, they go straight to the calendar. They do
show up in the Outlook inbox as expected.
When I migrated, I uninstalled the Exch03 mgmt tool and directly installed the
MS CDO patch.
I am out of the office until 02/03/2010.
I will be out of the office starting on Friday 01/29/10, returning on
02/03/10. If you need immediate assistance please contact Terry Goodman at
6752 or Peter Khouth at 2003. Otherwise, I will try to respond as I get a
chance.
Thanks, and have a great
Do both cdos match between your exchange box and bes?
Thank You,
Jacob Shields
Partner
Technology Director
http://www.buzzworthyconsulting.net
jacob.shie...@buzzworthyconsulting.net
Michigan Office: 906.828.9194
Missouri Office: 573.452.8475
Cell: 906.282.2248
Fax: 313.748.1205
Sent via
Yes, it is, this has always worked until we migrated Exch servers.
Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com
-Original Message-
From: bes-admins-boun...@dataoutages.com
Exchange server does not have cdo.dll
Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com
-Original Message-
From: bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jacob
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