I'm not aware of anything like this for the ATAs. We standardize a lot of
our large Enterprise customers on the VG Series for remote locations just
for things like this. It's way more costly than ATAs though unfortunately.
On Thu, Jun 1, 2023, 11:26 AM Tim Reimers wrote:
> Hi all -
> Thanks
This is the way to do it. I add filters all the time to add additional
columns under the Device->Phone page.
On Thu, May 25, 2023, 2:37 PM wrote:
> Just add the filter on the device/phone page to include directory number
> and you’ll be good to go.
>
>
>
> *From:* Tim Reimers
> *Sent:*
By hosted CUCM, do you mean Webex Calling Dedicated Instance or UCM Cloud
or some sort of HCS environment?
On Tue, Mar 14, 2023 at 4:29 PM SK wrote:
> Hello ,
>
> Has anyone here implemented Webex contact center with hosted CUCM ? Any
> pointers / documentation help is appreciated .
>
> Thank
Some additional info:
*Workaround:* - If the "Agent Device Selection" System Parameter is not
needed we can set it to "disable" and restart the CCX Engine for the
changes to take effect. - If the "Agent Device Selection" System Parameter
is needed then Logout during extended Not-Ready periods
way are using FQDN and make sure PTR records for
Expressway-C are correct in DNS.
Brian Meade
On Wed, Feb 8, 2023, 2:57 PM AbdusSaboor Khan wrote:
> Hi Guys,
>
> Upgraded Expressway to 14, now Jabber on desktop working fine, but on
> Iphone giving No Phone services , showing other services f
webAccess set to 1 is actually disabled.
Good reference here- https://usecallmanager.nz/sepmac-cnf-xml.html
Hopefully you can get in and view the console logs then via the webpage.
It's probably having issues parsing something.
Brian Meade
On Fri, Feb 3, 2023, 2:29 PM roger wrote:
> He
You're really just doing a Forward No Answer/Forward Busy to another
number. That would work for any voicemail platform that can look at the
Diversion header to map to a user. I think it used to be fairly popular to
use the Microsoft voicemail platform I think through S4B but not sure it
works
I think Variphy does a much better job of stitching these calls with
multiple legs together.
They'll help you setup a demo system if you want to compare.
On Tue, Sep 20, 2022, 10:28 AM Scott Voll wrote:
> So we are on CM 12.5 also using contact center express.
>
> we use isi for our CDR's.
>
I believe 14.x is officially planned for UCCX but no commitment of a
release past that point. UCCX 12.5 added remote agent support via reverse
proxy and agent device selection which were the big features people were
waiting for.
We do custom work to get Google Dialog Flow working with UCCX but
You'll want your re-routing CSS on the Remote Destination Profile to target
a partition/route pattern going to your SBC for Direct Routing. If you're
using CUBE and not a dedicated CUBE for Direct Routing, probably worth
using some sort of prefix like and match that to send calls to MS
There's a big one-way audio bug for Jabber for Windows 14.0.3 and above.
Working with a customer to downgrade everything to 14.0.2.
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwb15837
It's still not fixed so I assume 14.1 is affected.
On Mon, May 16, 2022 at 10:15 PM Lelio Fulgenzi wrote:
Might be worth looking at some alternatives like eGain or UpstreamWorks as
well. The SocialMiner/CCP chat is pretty limited.
On Thu, Apr 14, 2022, 8:15 AM Adam Pawlowski wrote:
> It is included with premium, but it is best if you are content with what
> it offers in your environment, as it’s
I just did 7.0U3 for a customer and no issues reported after a couple of
weeks running so far, They've got CUCM, Unity Connection, UCCX, and
Expressways.
On Fri, Mar 25, 2022 at 9:58 AM Thomas Maniccia
wrote:
>
> Is anyone running ESXi v7.0u3? We're running our UC applications on spec
> based
It does support it. Anything that Informix supports should work.
On Wed, Mar 16, 2022, 5:03 PM Ray Maslanka wrote:
> Hello all,
>
> Does CUCM support SQL queries of SQL queries?
>
> For example (super simplified):
>
> run sql select dnorpattern from numplan x where intersting_things left
>
generate. But perhaps that's a
> limitation of the reseller I used. They also have the Comodo/Sectigo Multi
> Domain SSL Certificate (FLEX) which lets you have host SANs, but will
> charge you for each one.
>
> Anyone had success with any other CAs recently?
>
> --
> James Andrewartha
>
I'd do E.164 inbound/outbound on the CUBE side even if you don't do E.164
in CUCM.
On Thu, Feb 10, 2022 at 11:15 AM Matthew Huff wrote:
> We are in the process of migrating for a legacy PTSN voice gateway (PRI)
> to a new CUBE based SIP connection to a iTSP connected via a private metro
>
-40259b31d8b0
Thanks,
Brian Meade
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https://puck.nether.net/mailman/listinfo/cisco-voip
I'm seeing a lot of providers trying to remove true analog copper and put
their customers on SIP services with devices on-site to convert back to
copper. Probably worth just putting in some VG450's at that point and they
can run off 48V DC as well.
I know Phybridge also has some devices for
Tomcat/Tomcat Security Logs should have that info.
On Fri, Feb 4, 2022 at 1:28 PM Tim Reimers wrote:
> Hopefully this is an easy question user activity reporting..
>
> I have an instance of UCM 9.0 still running.. sadly, totally end of
> support, etc..
>
> Does anyonw know whether it is
You can have a different ring-tone per line. You could use the route call
based on calling party number to send calls from a specific number to a
different line on the phone.
On Fri, Feb 4, 2022 at 11:31 AM James Dust
wrote:
> Afternoon all,
>
>
>
> I have been asked if it is possible to have
For the callback, maybe just use translation patterns for each callback
number to go to a fixed-length number that matches the CTI RP for callback.
You could make dummy numbers like:
9131000
9131001
Then your ELIN would need to match in CER too to be 1000/1001 but you can
hard set the actual
Take a look at the DRF traces to see what's happening.
On Fri, Jan 21, 2022, 9:48 AM Josh Nordquist
wrote:
> This is a long shot but I have been having an issue where during scheduled
> and manual DRS back-ups our CUCM sub server is losing network connection to
> the CUCM pub. At no other time
. If the time on the phone is off, the crypto
>>>> can fail as well.
>>>>
>>>>
>>>>
>>>> *Matthew Huff* | Director of Technical Operations | OTA Management LLC
>>>>
>>>>
>>>>
>>>> *Office: 914-460-4039*
>>&g
Grab the CallManager traces. They should show why CUCM is sending a BYE.
On Wed, Nov 24, 2021 at 11:34 AM Jonathan Charles wrote:
> Both internal and external, multiple users, multiple locations
>
> We are seeing call drops, and the only things the logs (on the Expressway
> E's) show is a Bye
What's the console logs show?
The Expressway needs to be signed by one of the trusted CAs listed that are
part of the phone firmware.
The Expressway cert authenticates the phone with the MIC.
Do you have activation code onboarding enabled under the MRA config on the
Expressway-C?
On Fri, Nov
We've made agents supervisors of some training teams in the past to allow
this out of the box.
Using a Quality Management add-on suite is probably going to be better for
both use cases though.
On Wed, Sep 15, 2021 at 5:46 PM Scott Voll wrote:
> What are others doing with new agents in UCCx.
To do it on the router, you may have to switch your incoming dial-peer to
use answer-address rather than incoming called-number so you could match a
different incoming dial-peer based on calling number.
It's probably going to be easier to do it on the CUCM side using the same
setup as the CUCM
Under Tools->Password Management under CCX Admin, you can set the password
and it will update CUIC as well.
The password has to be set separately on both nodes.
On Thu, Sep 2, 2021 at 11:57 PM naresh rathore wrote:
> hi
>
>
> customer's database teams wants odbc connection with uccx version
Maybe better to just use the CUBE CDR features instead rather than having
to scrape the info out of the debugs?
On Wed, Jun 23, 2021 at 11:26 AM Lizzy Anderson
wrote:
> Morning Folx,
>
> I have a mess of DIDs to test for a port and need a way to take SIP logs
> in txt format from ISR/CUBE debug
This training is pretty great for that kind of information-
https://www.thesipschool.com/
On Tue, Jun 15, 2021 at 11:12 AM ROZA, Ariel via cisco-voip <
cisco-voip@puck.nether.net> wrote:
> People,
>
>
>
> Can anyone give me a good reference on books that explain the SIP Protocol?
>
>
>
> I
Just running "xConfig" should give you the whole backup minus the
certificates.
On Tue, May 25, 2021, 11:59 AM Andy Carse wrote:
> Gents,
> I know this is a long shot but I'll ask anyway.
> I have a customer who is running an old pair of Expressway C/E they are
> having an issue with the
You can make your own webpage to allow them to do this.
On Fri, May 21, 2021, 2:05 PM Myron Young wrote:
> Hello all,
>
> Just found out that BLF is not a configurable option for an end user in
> the CUCM my phone portal.
>
> Has anyone found a workaround for this scenario?
>
James,
Do you have the device as a Controlled Device under your end user with
appropriate CTI permissions?
Does your User Profile have appropriate CTI Servers configured in CUCM as
FQDN?
Are you testing internally or over MRA? CTI Control doesn't work over MRA.
Thanks,
Brian Meade
On Sat
Any issues with regions/locations not having enough bandwidth?
Some Zoom orgs require encrypted audio/video so that could be another item
to check that a proper encrypted security profile is applied.
On Wed, Feb 10, 2021 at 11:03 AM Josh Nordquist
wrote:
> All,
>
> Wondering if any others are
You can make a new route pattern to Unity Connection and strip the Caller
ID there. Or do you need it masked in the CDR?
You may be able to use a specific incoming called-number dial-peer with a
SIP Profile if you really need to keep the number out of CDR.
On Fri, Jan 29, 2021, 4:21 PM
For SIP Phones, it shouldn't require mutual TLS if you have the Digest
Authentication set under the Security Profile.
Do the CallManager traces show the incoming registration attempt and have
anything interesting?
On Thu, Jan 21, 2021 at 7:41 PM Johnson, Tim wrote:
> Thanks for the suggestions
calls the number twice, one for TX
> and one for RX, and you get two-one sided voicemails in the inbox. If that
> gets fixed, it’s an amazing option.
>
>
>
> *From:* cisco-voip *On Behalf Of *Lelio
> Fulgenzi
> *Sent:* Monday, January 11, 2021 2:00 PM
> *To:* Nick Barnett
Unity Connection Live Record may be an option you could try and have it
conference in that number.
I think MediaSense is still around for video call handlers/video
voicemail/video on hold if I remember correctly. I think they only killed
it for recording calls.
On Mon, Jan 11, 2021 at 1:56 PM
This is probably something Anthony knows off the top of his head but at
least we'll get his answer archived.
I've got a UCCX Script doing a REST Call and the response JSON is actually
an array (indicated by the square brackets) even though it's only one
response. The resulting String looks like
Wed, Jul 29, 2020 at 1:36 PM Brian Meade wrote:
>
>> Yea, CUBE is really just any config in which it's IP to IP on both sides
>> of the router. CME with a SIP or SCCP phone and a VoIP dial-peer to a SIP
>> carrier would be flow-through/address-hiding by default jus
Yea, CUBE is really just any config in which it's IP to IP on both sides of
the router. CME with a SIP or SCCP phone and a VoIP dial-peer to a SIP
carrier would be flow-through/address-hiding by default just like any VoIP
dial-peer by default.
On Wed, Jul 29, 2020 at 4:13 AM Gerence Guan wrote:
I've used SIPP a lot in the past- http://sipp.sourceforge.net/
On Wed, Jul 8, 2020 at 10:53 AM UC Penguin wrote:
> I’m curious if anyone has any experience with SIP testing tools.
>
> I’m looking for a tool to be able to script testing valid configurations.
> Ex. Does MS Teams actually accept
Yea, I haven't ran into any issues with that.
On Tue, Jul 7, 2020 at 5:03 PM Mark H. Turpin wrote:
> I haven't tried... Can you do two Unified Comm zones to a single CUCM?
>
> --
> *From:* Brian Meade
> *Sent:* Tuesday, July 7, 2020 3:46 PM
> *T
I would not use Expressway clustering and just have 2 different C/E pairs
with different SRV Weights/Priorities instead.
On Mon, Jul 6, 2020 at 3:17 AM Gerence Guan wrote:
> Hi Everyone.
>
> I was googling the answer for MRA failover and found this maillist.
> Got a similar setup as Jonathan's
For video, I've been pushing customers to utilize the Webex Browser SDK or
the Gadget SDK to just call a SIP URI that rings in to the contact center.
Once an agent accepts the call, video will be negotiated. Agents can use
any video endpoint to answer the call such as Jabber.
nks for sharing this. Did you just get this from the
> logs then? Or some other dark magic?
>
> On Wed, Jul 1, 2020 at 11:02 PM Brian Meade wrote:
>
>> Lelio,
>>
>> I'm actually starting to work on creating some Python scripts to allow
>> bulk using the Quick Us
n POST with PKID of end user.
Replace device template PKID with the device template you want to use.
tkproduct is the model number from the typeproduct table. isProfile is
used to say it's a device profile for extension mobility:
POST
https:///ucmadmin/enduser/addPhone/98735c00-12d6-6e16-f985-7778
nything
>>> 6. I like the extra dtmf on there. too many configs are limited to
>>> rtp-nte only and mtps are being invoked for every call to UCCX as one
>>> example
>>> 7. Why do you drop your fax rate down from 14400 to 9600 as a standard?
>>> I might lea
since it's not being used
> for call routing, I just use like ABC123 as the pattern to ensure it never
> can be used, but also, mildly clear it's not supposed to be used
>
> I'll post a config as well, in a bit, and please feel free to
> comment/question mine.
>
>
>
>
I've been trying to make a standardized CUBE configuration using a lot of
the newer features like dial-peer groups.
This is what I have now. It's an inbound dial-peer for CUCM matching the
CUCM IP's via Via header. Then an inbound dial-peer for the ISP. Then an
outbound dial-peer to CUCM and
w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>
>
> |
>
> e: *mloradi...@heliontechnologies.com*
>
> [image: Helion Technologies] <http://www.heliontechnologies.com/>
>
> [image: Facebook] <https://facebook.com/heliontech>
>
> [ima
Variphy seems to be my favorite so far. I like it much better than the ISI
offering.
On Wed, Jun 3, 2020 at 4:25 PM UC Penguin wrote:
> I’m curious what third party CDR Analysis software is commonly used today
> and pros/cons of each?
>
> Looking for something friendly for non-Engineers to run
rency.
>>
>>
>>
>>
>>
>>
>>
>> *From:* cisco-voip *On Behalf Of *Brian
>> Meade
>> *Sent:* Monday, May 11, 2020 5:07 PM
>> *To:* Anthony Holloway
>> *Cc:* Cisco VoIP Group
>> *Subject:* Re: [cisco-voip] UCCX Flex Licens
Pretty sure when buying as A-Flex-CC that it always just gives you Premium
licensing on the CCX side. Had this cause an issue with a customer that
was staying on Enhanced for the extra CTI ports for many years.
On Mon, May 11, 2020 at 4:23 PM Anthony Holloway <
avholloway+cisco-v...@gmail.com>
Ended up switching to a Consult Transfer step instead. Now it's hold music
rather than true ringback but works pretty well. I can change the hold
music to fake ringback if it becomes an issue.
On Tue, Apr 21, 2020 at 3:39 PM Brian Meade wrote:
> I think that should work! I can st
>
> Kent
>
> On Apr 21, 2020, at 11:41, Brian Meade wrote:
>
>
> Hey everyone,
>
> I'm working on a UCCX Callback deployment which seems to be a weekly thing
> lately.
>
> But in this customer's environment, I'm noticing the outbound Call
> Redirect Step is ac
extension since those
shouldn't be ever forwarded anyways.
Anyone got any ideas on how to strip off this Diversion header just for
these callback calls?
Thanks,
Brian Meade
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cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.n
d failed misserably :(
>
> TIA,
> -Carlos
>
> Brian Meade @ 24/03/2020 20:27 -0300 dixit:
> > Cisco CUBE can be used for this as well.
> >
> > Official documentation should be coming in the near future but you can
> > do it now with the right configuration.
> &g
OpenText (owner of RightFax) just bought xMedius. I've only ever heard
good things about xMedius (especially the cloud offering). I've seen a lot
of mixed opinions on RightFax.
I've also seen GFI FaxMaker several times and also had mixed reviews.
On Mon, Apr 6, 2020 at 11:43 AM Terry Oakley
Im looking to see what it would take to get this going for our remote
> workers even though it seems
> like there are few things to make sure are in place first.
>
> for so far its the :
>
> certs for dual domain- how
> provision jabber users
>
>
> On Mon, Mar
e I think we use digi-cert, pleasea
> let us know what you find out :)
> Cheers!
>
> On Mon, Mar 30, 2020 at 11:43 AM Brian Meade wrote:
>
>> Does anyone know of any public certificate authorities that have cheaper
>> multi-server SAN certificate options? I had seen
t;
> Otis College of Art and Design
>
> mball...@otis.edu
>
>
>
>
>
>
>
> *From:* cisco-voip *On Behalf Of *Brian
> Meade
> *Sent:* Monday, March 30, 2020 11:42 AM
> *To:* cisco-voip voyp list
> *Subject:* [cisco-voip] Cost-Effective Public Certificate Authority fo
Does anyone know of any public certificate authorities that have cheaper
multi-server SAN certificate options? I had seen some in the past that let
you buy a wildcard and then can submit CSR's against that still but having
trouble finding that now.
Trying to avoid buying 4 multi-server
Cisco CUBE can be used for this as well.
Official documentation should be coming in the near future but you can do
it now with the right configuration.
On Tue, Mar 24, 2020 at 6:07 PM UC Penguin wrote:
> Does anyone have an experience with setting up interop between
> CUCM/Microsoft Teams with
Status->Unified Communications and can look at View Provisioning Sessions
link.
On Tue, Mar 10, 2020 at 11:33 PM SK wrote:
> Hello,
>
> How can I find how many current registrations are active on the expressway
> for MRA?
>
> Thank you .
> ___
>
evice as far as Webex is concerned.
>
>
>
> *From:* cisco-voip *On Behalf Of *Brian
> Meade
> *Sent:* Wednesday, February 19, 2020 9:29 PM
> *To:* JASON BURWELL
> *Cc:* cisco-voip@puck.nether.net
> *Subject:* Re: [cisco-voip] Join Webex Button on TOuch 10
>
>
>
&g
We're starting to see more and more phones that somehow got an ITL on them
new from the factory. Factory reset doesn't seem to always delete the ITL
either so deleting Security Settings specifically is usually required in
those cases.
On Tue, Feb 18, 2020 at 4:55 PM Lelio Fulgenzi wrote:
> It
The big issue with this document is the recommendation of adding a delay as
an option which seems to be a legal gray area. I asked Cisco about this
and they aren't considering this a legal document and still suggest
checking with your own corporate legal team on guidance.
On Tue, Feb 18, 2020 at
You can dial any 9-digit meeting number now like 123456...@webex.com.
Webex changed to make these non-site specific. So it's easy to make an
Extron/Crestron interface to enter a 9-digit meeting number than have it
just add @webex.com and dial.
The other thing you can do is just have a button for
CUCM doesn't check the names, just that the chain is trusted.
On Sun, Feb 9, 2020 at 5:23 PM Matthew Loraditch <
mloradi...@heliontechnologies.com> wrote:
> Interesting. Our root cert is and has been loaded, but I’m still using
> just the IPs so normally that would make the handshake fail.
>
>
gt; On Tue, Dec 17, 2019 at 1:36 PM Brian Meade wrote:
>
>> Just to update everyone on this, these are stored in the pep_node and
>> pep_node_items tables on the actual IM server.
>>
>> I was able to find that documented here-
>> https://bst.cloudapps.cisco.com/
> VARCHAR (3071)
>
> VARCHAR2 (3071)
>
> varchar (3071)
>
> Yes
>
> The ID of the room, plus the alternate name for the user. The format is
> room@tc-server/nick.
>
> REASON
>
> VARCHAR (255)
>
> VARCHAR2 (255)
>
> varchar (255)
>
> Yes
&
nt to return the login screen?
>
> I have never looked into that, but it sounds like a tall order to me. I'd
> be surprised if that's possible. But, I'll watch this thread for further
> developments.
>
> BRB, writing a buffer overflow exploit which causes jabber to crash...
>
> O
Has anyone found a way to force logout all or some Jabber clients on an
IM Cluster?
Restarting XCP Router or un-assigning presence service for the user just
makes them spin and show it can't connect to IM
ForceLogoutTimerDesktop is in the parameter guide but pushing this out via
jabber-config
Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph C
and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* Brian Meade
> *Sent:* Thursday, November 14, 2019 12:13 PM
> *To:* Lelio Fulgenzi
> *Cc:* Pawlowski, Adam ; James Andrewartha <
> jandrewar...@ccgs.wa.edu.au
The RoomKit mini can act as a USB device and then they can use a laptop to
join the meeting.
The other devices right now only support calling in to other meeting
services via SIP/H.323. Zoom has Cloud Room Connector licenses you can pay
for to enable dialing in via SIP/H.323. With Microsoft
If the endpoints are cloud-registered, you can disable it asking for a host
pin.
On Thu, Nov 14, 2019 at 9:56 AM Lelio Fulgenzi wrote:
>
> I think you've hit the nail on the head Adam.
>
> The idea of these room systems are great... they really do making joining
> meetings easy (as long as you
Info is set.
I just max out the max steps to account for that.
Thanks,
Brian Meade
On Tue, Nov 5, 2019 at 4:19 PM Anthony Holloway <
avholloway+cisco-v...@gmail.com> wrote:
> Hi Tim,
>
> I think the idea of a flawless script is in the eyes of the beholder.
>
> I don't perso
Setup the ring no answer to go to voicemail after 10/20 seconds. In Unity
Connection, set it to play a blank greeting then set to hang up as the
after greeting action.
I'm assuming you want it to ring and then hang up after 10/20 seconds? Or
will the destination phone answer the call?
On Sun,
for resolving this-
https://ciscocollaboration.ideas.aha.io/ideas/COLLAB-I-3255
Webex BU is using this to prioritize fixes and new features.
Can you vote for this issue if it is applicable to yourself or a customer
of yours? We're really hoping to drive some visibility of this issue.
Thanks,
Brian
Be careful with that as UCCX loves to reset all the agent's settings. It's
worth testing but you may lose all the agent config.
On Fri, Oct 18, 2019 at 3:51 PM Johnson, Tim wrote:
> As for your “fake extension mobility” suggestion, you could possibly do
> that by having two DNs designated for
You can also use the 8832 with Wifi and one of those rechargeable power
packs connected via USB-C.
On Thu, Oct 17, 2019 at 4:19 PM Brian Meade wrote:
> I have some clients that use these-
> https://www.konftel.com/en/products/konftel-300wx
>
> Looks a bit more like a normal conf
I have some clients that use these-
https://www.konftel.com/en/products/konftel-300wx
Looks a bit more like a normal conference phone than the Revo Labs setup.
On Wed, Oct 16, 2019 at 10:43 PM Dana Tong wrote:
> Hi all,
>
>
>
> Anyone have any thoughts on 100% wireless conference phones?
>
>
>
You're may be hitting this limitation-
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvj49486
If not, are all 3 CUCM servers in the _cisco-uds SRV record and resolvable
by the Expressway-C?
On Mon, Oct 14, 2019 at 11:47 AM Erick Bergquist wrote:
> Has anyone seen where 8865 model phones
Heads up, major issue is having Jabber 12.7 and Webex Meetings app
installed.
By default, Jabber 12.7 tries to launch Webex meetings in Jabber as a SIP
client which obviously isn't the full Webex experience.
Users can change if they join with Webex Meetings app or Jabber app in
dropdown on
I don't think DNS SRV records support CNAME. Even then, it would only
change where it was sent to and not the SIP headers.
On Fri, Oct 4, 2019 at 12:26 PM Lelio Fulgenzi wrote:
> Yeah – I’d want this to happen all within DNS. But of course, in a
> supported fashion. I’m not interested in
The 175 Premium UCCX Seats would be concurrent logged-in agents.
QM/AQM/WFM/CR licenses are based on named user.
On Thu, Oct 3, 2019 at 10:27 PM naresh rathore wrote:
> hi
>
>
> I can see following when i check license page of uccx. which one of them
> is concurrent and which one of them is
SIPp will allow you to create your own SIP messages however you want-
http://sipp.sourceforge.net/
We used this to troubleshoot issues in TAC that were difficult to reproduce.
On Thu, Oct 3, 2019 at 8:54 PM naresh rathore wrote:
> hi
>
>
> what is the best software/device i can use to simulate
Redsky is the way to go for this. They have a softphone client add-on that
pops up to ask for address when your location changes.
On Thu, Oct 3, 2019 at 2:14 PM Scott Voll wrote:
> CER / CM 12.5
>
> See attached PDF of for the diagram. Starting at the bottom left you see
> all our Jabber
Unity Connection still just supports EWS. Microsoft Graph is on the
roadmap last I heard.
On Wed, Oct 2, 2019 at 10:41 AM Benjamin Turner
wrote:
> Has anyone found any documentation from Cisco regarding Microsoft
> Graph/OAuth 2.0 and Unity authentication for 365 customers? Seems that EWS
>
brella VM's point to the internal DNS servers.
> Outside our corporation Umbrella uses the external DNS (hosted elsewhere).
> I don't understand why you are getting the same response both
> internally and externally.
>
> Scott
>
>
> On Tue, Sep 24, 2019 at 6:27 PM Brian
for the site.
>
> Defining a local domain is probably what you want.
>
> I could be wrong though - stopped using Umbrella after Cisco bought it and
> tried to more than quadruple the pricing on us.
>
> -mn
>
>
>
> *From:* cisco-voip *On Behalf Of *Brian
> Meade
>
here?
Thanks,
Brian Meade
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You'll probably want to make that into 2 SIP trunks so it can actually
failover to the other if it gets an error message back from the
Expressway-C.
On Tue, Sep 24, 2019 at 8:43 AM Nick via cisco-voip <
cisco-voip@puck.nether.net> wrote:
> Hi All
>
> We have a situation with a client where they
You can put Finesse behind a reverse proxy and get it externally accessible.
On Tue, Sep 17, 2019 at 1:32 PM Anthony Holloway <
avholloway+cisco-v...@gmail.com> wrote:
> The UCCX 12.x SRND is telling us that an end point (like CSF or 8851)
> registered via MRA is supported as an Agent device.
>
gt;> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
>> N1G 2W1
>>
>> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>>
>>
>>
>> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>>
>>
>>
>
Have you tried using the Quick/User Phone Add? That works pretty well.
Just assign device/line templates to user profiles and adding a
CSF/TCT/RDP/Deskphone/TAB/BOT device for a user takes all of a minute at
most.
On Fri, Sep 13, 2019 at 10:42 AM Lelio Fulgenzi wrote:
> I guess it’s a combo of
...@gmail.com> wrote:
>
> I don't know Brian. My work email is only associated to a single
> password, not multiple. Ask me for my password, and then show me my list
> of sites. Makes sense in my head.
>
> On Mon, Sep 9, 2019 at 9:59 AM Brian Meade wrote:
>
>> This
ipt to automate the
> scraping of this data. Not that I did that. Laughs in PSIRT.
>
> On Mon, Sep 9, 2019 at 8:56 AM Brian Meade wrote:
>
>> I just did some testing here. I'm also seeing some Control Hub-only
>> customers in my list. I'm set as a partner admin only
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