Re: [cisco-voip] Enabling CUCM/WebEx/B2B - firewall’ing thoughts?

Lelio, You don't need RMS licenses for Webex calls. You need to use the exact settings mentioned in the Webex CMR Guide though- https://www.cisco.com/c/dam/en/us/td/docs/collaboration/webex_centers/esp/WebEx_Meeting_Center_Video_Conferencing_Enterprise_Deployment_Guide_WBS31_WBS32.pdf Also Webex

Re: [cisco-voip] wondering what these UCCx backup files are...

Phoenix I think was the code name for Finesse. So sounds like it's Finesse configuration related. On Thu, Jul 26, 2018 at 2:05 PM Lelio Fulgenzi wrote: > > Anyone know what the following backups files are for? I noticed one is > small, and one is zero length. It’s sending my backup check script

Re: [cisco-voip] CUCM and Unity Connection 11.5.1 License Registration Conflict

Usually they'll want you to generate a license request in PLM. On Mon, Jul 23, 2018 at 12:03 AM naresh rathore wrote: > hi , > > > I logged into CUCM today and found out that there is issue with licensing. > I logged into Prime licensing and can see Registration conflict against > CUCM and Unity

Re: [cisco-voip] Jabber 12.1(0) has dropped

1G 2W1 > > 519-824-4120 Ext. 56354 | le...@uoguelph.ca > > > > www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook > > > > [image: University of Guelph Cornerstone with Improve Life tagline] > > > > *From:* Brian Meade > *Sent:* Thursday, July 19, 2018

Re: [cisco-voip] Jabber 12.1(0) has dropped

University of Guelph Cornerstone with Improve Life tagline] > > > > *From:* cisco-voip *On Behalf Of *Lelio > Fulgenzi > *Sent:* Thursday, July 19, 2018 2:34 PM > *To:* Brian Meade > *Cc:* cisco-voip voyp list > *Subject:* Re: [cisco-voip] Jabber 1

Re: [cisco-voip] Jabber 12.1(0) has dropped

I tested through Customer Connection Program and that "feature" was definitely annoying. Basically, first time login prompts for your email address to send you info on how to download the mobile apps. Not sure if anything got updated in parameters guide to disable that behavior. On Thu, Jul 19,

Re: [cisco-voip] Switch CUCM cluster back to no Secure

formed us, that we have to set the > cluster to no secure for that. > > Brian Meade schrieb am Do. 12. Juli 2018 um 23:31: > >> Did you use tokens or the tokenless process? >> >> On Thu, Jul 12, 2018 at 4:40 PM Reto Gassmann wrote: >> >>> Hi Daniele

Re: [cisco-voip] Switch CUCM cluster back to no Secure

Did you use tokens or the tokenless process? On Thu, Jul 12, 2018 at 4:40 PM Reto Gassmann wrote: > Hi Daniele > > I‘d love to upgrade to 11.5 but there are some compatibility issues (eg > UCCE) that do not allow me to upgrade right away. > > daniele visaggio schrieb am Do. 12. Juli > 2018 um

Re: [cisco-voip] CallManager 11.5.1SU4 UDS web page times out

Weird. You can try updating the _cisco-uds DNS entries to use 443 as a workaround. I'm guessing rebooting doesn't get the service to listen on 8443? On Thu, Jul 12, 2018 at 9:07 AM Jason Aarons (Americas) < jason.aar...@dimensiondata.com> wrote: > > > More info, I see UDS is listening on :443 b

Re: [cisco-voip] 7832 Real-time Device Status

You can try restarting RIS DC on all the nodes to fix this. Shouldn't be impacting. On Wed, Jul 11, 2018 at 5:12 AM Gary Parker wrote: > Morning all, I recently installed the latest device pack, 11.5(1.15078), > to get support for the 7832 conference phones on our cucm cluster running > 11.5.1.

Re: [cisco-voip] multi-SAN / server certificates vs individual certs (CUCM/IMP)

Only issue I run into is when adding another node to the cluster. That makes me have to replace the certs across the whole cluster and plan to restart services accordingly. On Thu, Jun 28, 2018 at 10:37 AM Lelio Fulgenzi wrote: > > We're in the process of installing signed certs and we have the

Re: [cisco-voip] Register Cisco 8821 to Mitel?

There's no 3PCC model so you'll have to play with the config files but it should work still. Don't expect all features to work but basic calling should work fine. On Thu, Jun 7, 2018 at 1:00 PM, Jason Aarons (Americas) < jason.aar...@dimensiondata.com> wrote: > > > Customer asking if they can re

Re: [cisco-voip] CUCM Bulk TFTP File Upload

>> >> On Jun 6, 2018, at 10:18 AM, Charles Goldsmith >> wrote: >> >> Thanks very much for this! Has anyone worked out an easy way to bulk >> download this data? Say you have to rebuild or add a node to an existing >> cluster and the customer doesn

Re: [cisco-voip] Exchange MWI to CME via QSIG T1 PRI

Bill, Do you see the MWI messages showing up in the QSIG debugs? If it's showing up there, I think something like this may work: voice service voip qsig decode telephony-service voicemail ephone-dn mwi qsig from https://supportforums.cisco.com/t5/collaboration-voice-and-video/qsig/ta-p/

Re: [cisco-voip] CUCM Bulk TFTP File Upload

Now on Github- https://github.com/bmeade90/BulkTFTP On Mon, Jun 4, 2018 at 8:47 AM, Brian Meade wrote: > Thanks for cleaning that up Anthony! > > My main goal with this is to bulk upload entire directories and all the > sub-directories so I can easily upload all the Desktops dir

Re: [cisco-voip] CUCM Bulk TFTP File Upload

_user, > "j_password": tftp_pass > } > > # Our login submission to the server > resp = connection.post(url_login, verify = False, data = form_data) > print "Success!\n" > for tftp_file in tftp_files: > > # We need to grab the token the server gi

Re: [cisco-voip] Cisco Jabber 12 sign in issue

Probably worth looking at the problem report log to see where it's getting hung up. Hitting Ctr-Shift-d for Diagnostics may also help shed some light to what is happening. On Thu, May 31, 2018 at 6:36 AM, Nick via cisco-voip < cisco-voip@puck.nether.net> wrote: > I have an issue with Jabber sign

Re: [cisco-voip] Moving LDAP Integrated Users across domains

At what point did they go inactive? As soon as you switched to email for CUCM UID? On Wed, May 23, 2018 at 4:01 PM, Josh Nordquist wrote: > Has anyone done this where the AD attributes are different between domains > besides email? We tried changing the CUCM UID for the LDAP accounts to > email

Re: [cisco-voip] what are the cool kids using to read CUCM logs nowadays?

rtcoming? > > On Thu, May 17, 2018 at 1:44 PM Brian Meade wrote: > >> Nice find! I used to use Windows Grep for this but the project died >> off. I hate the Find in Files in Notepad++ compared to a standalone tool. >> >> On Thu, May 17, 2018 at 2:04 PM, ROZA,

Re: [cisco-voip] what are the cool kids using to read CUCM logs nowadays?

Nice find! I used to use Windows Grep for this but the project died off. I hate the Find in Files in Notepad++ compared to a standalone tool. On Thu, May 17, 2018 at 2:04 PM, ROZA, Ariel wrote: > I also found VERY useful to use grepWin (https://tools.stefankueng. > com/grepWin.html) when tring

Re: [cisco-voip] refining dial peers for Fax

rcasm, or helpful. > > On Tue, May 8, 2018 at 12:48 PM Brian Meade wrote: > >> I like to limit down to 9600. That seems to work out much better. >> >> On Tue, May 8, 2018 at 12:54 PM, Anthony Holloway < >> avholloway+cisco-v...@gmail.com> wrote: >> >>

Re: [cisco-voip] refining dial peers for Fax

I like to limit down to 9600. That seems to work out much better. On Tue, May 8, 2018 at 12:54 PM, Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > What's the explanation for setting the fax machine itself to 14400, or the > dial-peer for that matter, when for the most part SG3 is no

Re: [cisco-voip] 8832s

n 7940s. > Is firmware really the place to start forcing people to modernize? I think > it would be best to let the customer choose, unless they move to a cloud > based solution. > > On Tue, May 1, 2018 at 2:13 PM Brian Meade wrote: > >> I think we've got to remember a l

Re: [cisco-voip] 8832s

I think we've got to remember a lot of different types of customers use CUCM. I've got some customers that need the ease of use with the COP file updating the device defaults automatically. I actually use this method most of the time as well and just revert the device default change before restar

Re: [cisco-voip] IOS crypto pki certificate pool

Is it running CME with CAPF configured? On Mon, Apr 30, 2018 at 11:44 PM, James Andrewartha < jandrewar...@ccgs.wa.edu.au> wrote: > Hi voipers, > > Has anyone seen an issue where a router will fail to load its config > after a reboot because of "crypto pki certificate pool" configuration > that i

Re: [cisco-voip] on boarding new employees

Quick User/Phone Add in CUCM would take care of the first 5 items in less than 3 minutes or so. Unity Connection is usually a 30 second process if you have appropriate templates to set the zero out option per site. Assigning IPCC Extension and adding profile to RmCm user would still be manual pro

Re: [cisco-voip] CUCM Pre-Upgrade Checklist

Another trick I've used is utilizing the 3rdpartygadget SFTP on UCCX. Thanks, Brian Meade On Tue, Apr 24, 2018 at 8:44 PM, Charles Goldsmith wrote: > Agreed Ryan, 100%. I've never used the ESXi server for DRS, but I have > used it to store a COP file for an upgrade when a

Re: [cisco-voip] 500 series headsets

i, Apr 13, 2018 at 8:57 AM Brian Meade wrote: > >> I played around with them at Enterprise Connect. They seemed pretty nice >> especially with the phone menu integration to adjust settings and test >> audio. I wasn't a fan of how small the in-call indicator is.

Re: [cisco-voip] 500 series headsets

I played around with them at Enterprise Connect. They seemed pretty nice especially with the phone menu integration to adjust settings and test audio. I wasn't a fan of how small the in-call indicator is. I think they should have made that a full ring. Having the deep integration into Jabber an

Re: [cisco-voip] Cisco WFO QM: "We fixed some bugs...or did we?"

Might have been only internal bugs got fixed. Any resolved caveats listed are supposed to be public bugs. But anything that makes it into a customer version is also supposed to be a public bug and I'm assuming any of these bugs would have existed in SR5. Someone messed up here though. On Thu, A

Re: [cisco-voip] 5 digit and 10 digit dialing

.com/global/on-demand-library/?search=dial%20plan%20fundimentals&search.event=ciscoliveus2017#/session/1484348904036001WD7Q> > > Advanced Dial Plan Design for Unified Communications Networks - BRKUCC-3000 > <https://www.ciscolive.com/global/on-demand-library/?search=advanced%20dial%2

Re: [cisco-voip] 5 digit and 10 digit dialing

Can't you just add those partitions to the existing CSS and make sure Urgent Priority isn't checked on the 5-digit extensions? On Thu, Apr 12, 2018 at 10:52 AM, Carlo Calabrese via cisco-voip < cisco-voip@puck.nether.net> wrote: > Users are doing 10 digit dialing so any calls local or long dist

Re: [cisco-voip] Jabber Multiline is Here

hone deploys. > > > > Ben Amick > > Unified Communications Analyst > > > > *From:* Matthew Loraditch > *Sent:* Monday, April 2, 2018 2:48 PM > *To:* Ben Amick ; Brian Meade ; > Lelio Fulgenzi > *Cc:* Cisco VoIP Group > *Subject:* RE: [cisco-voip] Jabber Multili

Re: [cisco-voip] Jabber Multiline is Here

Big holdup looks to be no multiline with MRA, still only single line there. The other big issue is no extension mobility support and UCCX is still enforcing their single device policy. I've been having some discussions with the Jabber/UCCX teams around this. Right now CIPC is EOL but I'm still h

Re: [cisco-voip] Windows AXL Query Tool

orely needed, something I >> was going to do but ended up going down a different path ;) >> >> Thanks >> >> Stephen Welsh >> CTO >> UnifiedFX >> >> On 28 Mar 2018, at 17:14, Pete Brown wrote: >> >> Yeah, for some reason Windows 10 keeps flagging my apps as viruses.

Re: [cisco-voip] Windows AXL Query Tool

7 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | >> N1G 2W1 >> <https://maps.google.com/?q=50+Stone+Rd+E+%7C+Guelph,+ON+%7C+N1G+2W1&entry=gmail&source=g> >> >> 519-824-4120 Ext. 56354 <(519)%20824-4120> | le...@uoguelph.ca >> >> >&g

Re: [cisco-voip] Windows AXL Query Tool

Check under Application->Plugins On Wed, Mar 28, 2018 at 10:03 AM, Lelio Fulgenzi wrote: > Wait. What? There’s an AXL SQL tool kit? > > > > --- > > *Lelio Fulgenzi, B.A.* | Senior Analyst > > Computing and Communications Services | University of Guelph > > Room 037 Animal Science & Nutrition Bld

Re: [cisco-voip] Windows AXL Query Tool

Key difference here is the GUI. Some people like the visual reference. I'm more a CLI guy though. Pete, you should make a COBRAS type tool for CUCM. Always something I wish existed. On Tue, Mar 27, 2018 at 9:58 PM, Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > So it only does AX

Re: [cisco-voip] Renewing TVS and IPSec certificates

If just doing IPSec, you just need to restart the DRS services. No affect on ITL. As soon as you regenerate TVS on any node, all phones will reboot and ITL will be updated instantly. Be very careful to do this one node at a time making sure all phones re-register before moving on. Really only a

Re: [cisco-voip] EngHouse CTI Route Points

Probably just started with Cisco trying to sell licenses for ports. Similar to Unity Connection. Unity Connection still even has virtual ports even with SIP. On Thu, Mar 22, 2018 at 11:03 AM, NateCCIE wrote: > Genesis call center does the same thing. I think it’s just a Cisco thing > for their

Re: [cisco-voip] Call Recording Options

Verba/Verint and Nice along with direct Calabrio are the big ones in this space but may be overkill. On Fri, Mar 9, 2018 at 12:27 PM, Dan Mason wrote: > Has anyone had any experience with 3rd party call recording vendors? Any > recommendations for a Cisco centric call center (CCM 10/CCX 10.6)?

Re: [cisco-voip] On hold music

There are royalty-free options out there you can find online if just searching for hold music. You can also reach out to ASCAP if you want to use music that requires loyalties- https://www.ascap.com/ On Wed, Mar 21, 2018 at 9:22 AM, James Dust < james.d...@charles-stanley.co.uk> wrote: > Afterno

Re: [cisco-voip] Spectralink 8440 phones registration status on CUCM

It could be an issue with the RIS DC process not reporting correctly. Do the calls still work? CUCM doesn't support multiple simultaneous registrations. Cisco phones send a backup server registration with Expires set to 0 as a keepalive. It may be the device is trying to fully register to both

Re: [cisco-voip] Wireless Phones

Cisco just announced some DECT headsets so maybe they'll have the expertise to do something like this in the future. But I don't see Cisco selling a product that gets customers away from buying their wireless infrastructure. On Fri, Mar 16, 2018 at 5:12 AM, Gary Parker wrote: > > > > On 15 Mar

Re: [cisco-voip] CUCM and Auto Fill Credentials

This is also a problem on the Service Profile page filling in LDAP Username/Password. I see so many customers with their admin accounts filled in here from autofill on their browsers. These are sent clear-text to Jabber clients. I think I talked to some Cisco folks on this and it didn't get anyw

Re: [cisco-voip] e911

That allows you to route calls using basic ELIN support but doesn't really do any notifications like CER/InformaCast do. On Wed, Mar 7, 2018 at 3:58 PM, NateCCIE wrote: > Um, I thought it did. > > > > https://www.cisco.com/c/en/us/support/docs/unified-communications/unified- > communications-man

Re: [cisco-voip] e911

CER is still good for 911 notifications. IPCelerate IPSession is another big player in the emergency notification space. On Wed, Mar 7, 2018 at 3:35 PM, Matthew Loraditch < mloradi...@heliontechnologies.com> wrote: > To piggy back on this, while Cisco doesn’t have emergency notifications > built

Re: [cisco-voip] Need help configuring router for 911 with POTS Lines connected to FXO port on the router

Didn't read the whole thread but make sure CIPC doesn't have "Optimize for low bandwidth" checked in the preferences. This tries to force G.729. On Wed, Feb 28, 2018 at 3:52 PM, Hamu Ebiso wrote: > Here is the region information. > > > > thank you very much for your help. >

Re: [cisco-voip] Prepare Cluster for Rollback to pre 8.0 Parameter - still valid for moving to different hardware?

le still trusting one or more servers in the cluster. > > > > But, yes, this is the main go to method for me when migrating phones from > one cluster to another (not hardware). Keep in mind, that if the old > cluster is staying around, and phones need to move between them, then >

Re: [cisco-voip] Prepare Cluster for Rollback to pre 8.0 Parameter - still valid for moving to different hardware?

m, then > sharing/combining certs would be the answer. > > I think I said everything correct... Brian Meade seems to be the Chief > Security Office around these parts, so let's see what he says. > > > On Wed, Feb 28, 2018 at 10:58 AM Lelio Fulgenzi wrote: > >> &g

Re: [cisco-voip] issue with 8851 handset

This one is nasty. Been hitting a bunch of people. On Tue, Feb 27, 2018 at 2:51 PM, Anthony Holloway < avholloway+cisco-v...@gmail.com> wrote: > Have you seen the defect on the Opus codec and 8800 series phones? > > OPUS codec on 78XX/88XX causing audio quality problems >

Re: [cisco-voip] MTP or not MTP on sip trunk

We'll really need a "debug ccsip messages" for an entire good/bad call to see what part the carrier is getting hung up on. MTP Required would probably be a good fix but it's a bit bad practice to rely on MTPs where not necessary. MTPs definitely make troubleshooting more difficult. On Thu, Feb 2

Re: [cisco-voip] Moving users between OUs

Moving between OUs should work fine. CUCM keeps track of the Object ID so things like first name/last name changes won't break either. There was a bug where last name changes was creating a new user at one point though. On Thu, Feb 15, 2018 at 1:51 AM, James Andrewartha < jandrewar...@ccgs.wa.ed

Re: [cisco-voip] Spark Hybrid and MWI/Voicemail

e with Improve Life tagline] > > > > *From:* bmead...@gmail.com [mailto:bmead...@gmail.com] * On Behalf Of *Brian > Meade > *Sent:* Tuesday, February 13, 2018 10:31 AM > *To:* Lelio Fulgenzi > *Cc:* cisco-voip voyp list > *Subject:* Re: [cisco-voip] Spark Hybrid and

Re: [cisco-voip] Spark Hybrid and MWI/Voicemail

Nothing I'm aware of. Just completed one of these. Basically just glorified SNR with URIs and some calendar integration. On Thu, Feb 8, 2018 at 7:38 PM, Lelio Fulgenzi wrote: > > Am I missing something? > > Is there no voicemail integration with Connection? No MWI? > > https://www.cisco.com/c/

Re: [cisco-voip] SMS SOLUTION

You can run Java direct in the script as well to get around that. On Tue, Feb 6, 2018 at 5:09 PM, Daniel wrote: > The UCCX 'Make REST Call' step only supports Basic Authentication so you > may need an API gateway in the middle like Kong to add the API tokens. > > On 7/2/1

Re: [cisco-voip] SMS SOLUTION

Tropo would be a good solution for this. UCCX can send API commands to Tropo to send the text messages. On Tue, Feb 6, 2018 at 3:11 PM, Arun Kumar wrote: > > hi, > > i have requirement of SMS reply to user mobile phone upon completion of > call flow, user should get text update, may i know wha

Re: [cisco-voip] SMS SOLUTION

Tropo would be a good solution for this. UCCX can send API commands to Tropo to send the text messages. On Tue, Feb 6, 2018 at 3:11 PM, Arun Kumar wrote: > > hi, > > i have requirement of SMS reply to user mobile phone upon completion of > call flow, user should get text update, may i know what

Re: [cisco-voip] one way audio after SIP cupover

I've seen some carriers change the SSRC after a few packets resulting in the phone not playing out the audio. Usually this is an option on the carrier's softswitch they can fix. But that doesn't explain the specific buildings having issues which sounds more connectivity related. On Tue, Feb 6, 2

Re: [cisco-voip] Lights for Calls in Queue CCX

Like a SIP Strobe? http://www.cyberdata.net/voip/011376/ Just use a Place Call step in the script when a call hits the queue. Might require some external scripting if you need it to keep flashing until the queue is empty. On Fri, Feb 2, 2018 at 9:08 AM, Matthew Loraditch < mloradi...@helionte

Re: [cisco-voip] anyone see audit log files fill up with a bunch of dbipphone entries?

Do you have any Informix/A Cisco DB/Audit log trace levels turned up to a level other than default? On Thu, Feb 1, 2018 at 3:46 PM, Brian Meade wrote: > Which audit log was it in? > > Only bugs I'm seeing are these 2: > https://bst.cloudapps.cisco.com/bugsearch/bug/C

Re: [cisco-voip] anyone see audit log files fill up with a bunch of dbipphone entries?

Which audit log was it in? Only bugs I'm seeing are these 2: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtx70811 https://bst.cloudapps.cisco.com/bugsearch/bug/CSCty20409 On Thu, Feb 1, 2018 at 3:24 PM, Lelio Fulgenzi wrote: > > We ran into a condition where the audit log files on one of o

Re: [cisco-voip] anyone try solaborate hello?

Followed them on kickstarter a bit when they first announced. Seems like they're finally past issues shipping. Interested to try one out. Not much info on if it can just handle SIP URI dialing or if you have to use one of the Apps. For $350, probably worth buying one to play around with. I tho

Re: [cisco-voip] QM Call recording, getting 503 on inbound call recording call

Check out the logs on AQM in the logs directory. On Fri, Jan 12, 2018 at 3:33 PM, Jonathan Charles wrote: > We are getting a 404 on inbound calls to the recorded destination from the > QM CR in response to the CCM invite on the recording trunk... I am at a > loss here. Is there a place to config

Re: [cisco-voip] CUCM 10.5 Mixed Mode change from Hardware Tokens to tokenless CTL

on secure? I was also thinking about to set the cluster back to > non secure (from Mixed Mode now). However I am shure if that helps. > > Thanks and regards > Reto > > Brian Meade schrieb am Di. 9. Jan. 2018 um 17:52: > >> Do the phones still have CTLs on them? >> >

Re: [cisco-voip] CUCM 10.5 Mixed Mode change from Hardware Tokens to tokenless CTL

Do the phones still have CTLs on them? Phones that support Securty By Default will be okay as they can get trust new certificates using the ITL/TVS. For the old 7940/60s and things like IP Communicator that don't support CTL, you're probably stuck bulk deleting CTLs. UnifiedFX may be able to hel

Re: [cisco-voip] UCCX 9.0 to 10.6 HA

Probably easier to upgrade to 10.6 first and then add the HA node. Otherwise, you can build out a whole new 10.6 HA Cluster with new IPs and move users over to that. On Tue, Jan 9, 2018 at 10:12 AM, Dan Mason wrote: > Looking for any advice on adding a new server to existing single server > UCC

Re: [cisco-voip] Jabber IM service Issue

e and the fix in 5 > minutes, it’s really a great tool. > > > > Really appreciated. > > > > > > > > > > > > Best Regards > > > > Ahmed Abd EL-Rahman > > Senior Network Engineer > > > > *From:* bmead...@gmail.com [mailto

Re: [cisco-voip] Jabber IM service Issue

. > > > > > > > > > > > > > > > > > > Best Regards > > > > Ahmed Abd EL-Rahman > > Senior Network Engineer > > > > *From:* bmead...@gmail.com [mailto:bmead...@gmail.com] *On Behalf Of *Brian > Meade > *Sen

Re: [cisco-voip] untraceable connection attempt?

There's a bunch of monitoring tools out there that do a port scan then probe to make sure those ports stay open. On Wed, Dec 20, 2017 at 10:56 AM, Wes Sisk (wsisk) wrote: > +1. I have seen syn scan or TCP half open cause alerts with no ip, no > mac. > > you can get some insight if this happening

Re: [cisco-voip] Weird One: Discrete Right Audio Channel doesn't get sent out Jabber and WebEx

I don't believe WebEx or Jabber does stereo. Probably just pulling the left stream in as mono. You'll probably need an adapter or mixer to combine the 2 channels into a mono channel. On Tue, Dec 19, 2017 at 7:32 PM, Lelio Fulgenzi wrote: > > Ok. This is a weird one. > > It seems as though any

Re: [cisco-voip] Jabber IM service Issue

fore the login through MRA goes smooth and login successfully but with > one exception that IM service is not available. > > > > > > > > > > > > > > Best Regards > > > > Ahmed Abd EL-Rahman > > Senior Network Engineer > > > &

Re: [cisco-voip] Jabber IM service Issue

m outside the network it won’t register as all, even the login stage is > not passed. > > > > Does this point to anything ? > > > > > > > > > > > > > > Best Regards > > > > Ahmed Abd EL-Rahman > > Senior Network Engineer >

Re: [cisco-voip] Jabber IM service Issue

ue ? > > > > > > > > > > > > > > Best Regards > > > > Ahmed Abd EL-Rahman > > Senior Network Engineer > > > > *From:* bmead...@gmail.com [mailto:bmead...@gmail.com] *On Behalf Of *Brian > Meade > *Sent:* Monday, December

Re: [cisco-voip] Jabber IM service Issue

Looks like possible XMPP/TCP 5222 connection issues from the logs. It just keeps reconnecting over and over again but the port is open on the Expressway and through the firewall. What model firewall are you using? You may need to disable some XMPP inspection/application filtering. On Mon, Dec

[cisco-voip] Contact Center Management Tool

ing with an IVR but some of the stuff they want to do on the fly is difficult on an IVR such as changing the hours for next Friday. Anyone seen any options here or have some ideas of good ways to handle these tasks for non-technical users? Thanks, Brian Meade __

Re: [cisco-voip] FXO hang due to connectivity loss?

I believe it should disconnect on the FXO side but the IP Phone isn't going to know about it due to the signaling losee. What behavior are you seeing? This is also assuming the FXO side is initiating the disconnect. On Wed, Dec 13, 2017 at 2:33 AM, Ki Wi wrote: > Hi Folks, > If the voice gatew

Re: [cisco-voip] FXO port ignore incoming

OPX to an FXS port maybe? I'm curious what the use case here if you never want it to answer. On Thu, Dec 7, 2017 at 2:43 PM, Norton, Mike wrote: > I need to make an FXO port ignore incoming calls. I.e., don’t take the > trunk off-hook, and don’t make any phones ring. Just let the trunk keep > r

Re: [cisco-voip] Outage tracking

ISP reps in that group just like how we sometimes get Cisco reps in > here? > > Ben Amick > Telecom Support Analyst > -- > On: 01 December 2017 15:10, "Brian Meade" wrote: > There was a lot of discussion of it on the outages list- > https:

Re: [cisco-voip] SIP Video Calls - CUCM or VCS

# is going to be the difficult character for CUCM probable. VCS may be able to handle that better. On Wed, Nov 29, 2017 at 10:42 AM, Anderson D'Assunção < anderdassun...@gmail.com> wrote: > I know that CUCM can support 1.1.1.1@ip or 1*1*1*1, but > > Do the CUCM or VCS supports SIP Video calls di

Re: [cisco-voip] Outage tracking

There was a lot of discussion of it on the outages list- https://puck.nether.net/mailman/listinfo/outages On Fri, Dec 1, 2017 at 1:17 PM, Ben Amick wrote: > Do you guys have any good way to track provider outages? Our CenturyLink > SIP circuit just got hit with what the provider describes as a “

Re: [cisco-voip] UCCX adding ring before hold music

Change music on hold to a file that plays ringback. On Wed, Nov 29, 2017 at 1:54 PM, ccie collan wrote: > Hello , > > when all of the agents are busy on the calls, when calls come into UCCX > customers here music on hold , can you please advise how i can rings before > the call enters the hold c

Re: [cisco-voip] phone model and quantity report...

Under Unified Reporting in top right dropdown then run Device Count Summary. On Wed, Nov 29, 2017 at 4:04 PM, Lelio Fulgenzi wrote: > > Is there any way to get a dump of phone models and the quantity of each. > No Bulk admin report has this information and I can't copy/paste from RTMT. > > I'd r

Re: [cisco-voip] Cisco Voice Operating System-Based Products Unauthorized Access Vulnerability

amp; upgrade types. All the info you need is > in the advisory. > PCD Migration -> exposed > RU Upgrade -> exposed > L2 Upgrade -> not exposed > > -Ryan > > On Nov 20, 2017, at 11:25 AM, Brian Meade wrote: > > Anyone got some ideas on trying to crack this UCOS p

Re: [cisco-voip] SX20 Remote Control Dialing IP address through CUCM

You want to dial x.x@domain.com based on that example. Just use the dots, not stars. I've also seen people setup for x.x.x.x@ip dialing where ip is the literal "ip". On Wed, Nov 22, 2017 at 8:42 AM, Anderson D'Assunção < anderdassun...@gmail.com> wrote: > ​ > IMG_20171121_143816505.jpg > <

Re: [cisco-voip] ITL File regeneration question

TFTP Restart will regenerate the ITL but it shouldn't actually change the contents if there wasn't any certificate/hostname changes. On Tue, Nov 21, 2017 at 3:28 PM, ROZA, Ariel wrote: > Hi, people! > > > > A quick question for which I can´t find a clear answer (I can infer it, > but I need to b

Re: [cisco-voip] Cisco Voice Operating System-Based Products Unauthorized Access Vulnerability

these conditions on UCOS hosts? > > > If not, challenge accepted. > > -- > *From:* cisco-voip on behalf of > Brian Meade > *Sent:* Monday, November 20, 2017 10:25 AM > *To:* Anthony Holloway > *Cc:* cisco-voip@puck.nether.net > *Subject:* Re: [c

Re: [cisco-voip] Cisco Voice Operating System-Based Products Unauthorized Access Vulnerability

Anyone got some ideas on trying to crack this UCOS password? Should help us out in scanning our customers to see if they are affected, but we wouldn't want this password to end up indexed by google and make the issue even worse. On Fri, Nov 17, 2017 at 4:46 PM, Anthony Holloway < avholloway+cisco

Re: [cisco-voip] One way voice

Enable auto-answer on the line of one phone. The use the webdialer at https://x.x.x.x:8443/webdialer/WebDialer or Jabber deskphone control to initiate a call to the phone with auto-answer enabled. You'll need a user with one device added as a controlled device for this to work. The other option

Re: [cisco-voip] jabber-config.xml not being downloaded or being ignored

Yea, the problem here is the clients don't download the jabber-config.xml until they connect to CUCM which is later. For first login, you'll need to use provisioning URLs, install switches, or make a custom MSI. On Fri, Nov 3, 2017 at 1:33 PM, Ben Amick wrote: > Until the first registration the

Re: [cisco-voip] webex and calendar

Not sure on the first part. But @webex requires Hybrid Calendar Service. On Tue, Oct 31, 2017 at 3:29 PM, Lelio Fulgenzi wrote: > > Just curious for those that got WebEx working with the productivity tools > (but also web interface)... > > Is there any way to integrate the corporate calendar in

Re: [cisco-voip] AXL or SQL to run a CTI Search like RTMT?

For EM with UCCX, you need to only give the RmCm application user access to the device profiles. This issue happens when it has control of the physical phones or both instead. On Thu, Oct 26, 2017 at 10:47 AM, Nick Barnett wrote: > We consistently have issues around here where contact center us

Re: [cisco-voip] Looking for advice on sRTP using tokenless CTL

In 10.x, CTL/ITL are signed by the CallManager.pem if you do tokenless. There's a recovery key in the ITL so you can run "utils itl reset localkey" to resign the ITL with the recovery key to recover your cluster. But this doesn't help you with devices that don't support SBD like Jabber. In 11.x,

Re: [cisco-voip] 3rd part SIP phones and HLog?

I'm sure you could script something out to answer a SIP call and then run some AXL commands. On Mon, Oct 16, 2017 at 5:34 PM, Jason Aarons (Americas) < jason.aar...@dimensiondata.com> wrote: > > > Is there any way to get a 3rd party SIP phone to login to a Hunt Group? > For example #11 to login,

Re: [cisco-voip] Hide individual numbers behind hunt pilot number

Sending the calls through a translation pattern is probably easiest. Give everyone in the hunt group a new CSS with new partition that sends all calls through a translation pattern that masks the number then has your normal CSS on the translation pattern. On Fri, Oct 13, 2017 at 9:04 AM, Sebastia

Re: [cisco-voip] TMS and Webex

les > wrote: > >> I have an expressway, but it is used for video calling and MRA... >> >> On Thu, Oct 12, 2017 at 10:53 PM, Brian Meade wrote: >> >>> For cloud CMR, you need an Expressway running Hybrid Calendar Service as >>> well. Did you set that u

Re: [cisco-voip] TMS and Webex

t; > On Thu, Oct 12, 2017 at 10:37 PM, Brian Meade wrote: > >> Are you trying to do CMR Cloud or CMR Hybrid? >> >> On Thu, Oct 12, 2017 at 11:29 PM, Jonathan Charles >> wrote: >> >>> We are testing the deployment of TMS and Exchange to schedule Webex &

Re: [cisco-voip] TMS and Webex

Are you trying to do CMR Cloud or CMR Hybrid? On Thu, Oct 12, 2017 at 11:29 PM, Jonathan Charles wrote: > We are testing the deployment of TMS and Exchange to schedule Webex > meetings... > > However when we try to schedule a meeting with Webex and an SX80, we get > the following error: > > > No

Re: [cisco-voip] Root Access via UCOS Remote Support

You can get the platform-config.xml without root. utils create report platform On Wed, Oct 11, 2017 at 6:11 PM, Pete Brown wrote: > Chris, > > > I understand and respect your position on this. I agree that allowing > root access to any machine is akin to giving someone a loaded gun to kill > t

Re: [cisco-voip] Route Pattern and Route list detail issue

errors. > > > On Wed, Sep 27, 2017 at 1:29 PM, Brian Meade wrote: > > dbreplication working okay? > > > > Might want to try "utils dbreplication repair all" so it just goes > through > > and checks all the tables assuming you're in a good state now.

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