[cisco-voip] SIP Stack Trace Question

2014-02-13 Thread Daniel Pagan
Folks: I'm reviewing an issue and looking for some feedback on a specific SIP stack error. In a nutshell, what appears to be happening is CUCM (8.6.2.24090-1) responding to an UPDATE request with a 500 Internal Server Error in a very specific transfer call flow: .::: Call is established :::

Re: [cisco-voip] SIP Stack Trace Question

2014-02-13 Thread Daniel Pagan
/Last Offer not answered yet == Note: Context ID (ccb=id) matches the ID created at the start of the dialogue 500 Internal SvrErr -- Thoughts? Thanks again Brian. - Daniel From: Brian Meade (brmeade) [mailto:brme...@cisco.com] Sent: Thursday, February 13, 2014 5:59 PM To: Daniel Pagan

Re: [cisco-voip] UCS C series audio issues

2014-02-20 Thread Daniel Pagan
I've worked an issue very similar to this on a UCS C series server. Some background... the UCS server hosted two CUCM nodes and a CUC subscriber. The issue was first reported as conference audio sounding garbled. Troubleshooting the issue for a few minutes revealed that we could recreate the

Re: [cisco-voip] Fidelus Attendant Console to Call Manager Issue

2014-02-26 Thread Daniel Pagan
I’ll see what I can contribute here as sort of an “outsider” as Fidelus is not part of Akkadian software support. Being sister companies, communicating with the Akkadian support group and developers is easily achieved, and as a member of the Fidelus UC managed services team I certainly hope to

Re: [cisco-voip] Fidelus Attendant Console to Call Manager Issue

2014-02-28 Thread Daniel Pagan
in the future. - Daniel From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Wednesday, February 26, 2014 11:35 AM To: Casper, Steven; 'Erick' Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Fidelus Attendant Console to Call Manager Issue I’ll see

Re: [cisco-voip] CUCM 10 Phones

2014-03-06 Thread Daniel Pagan
You can use the following tool to view IP phone compatibility with a selected version of CUCM: http://tools.cisco.com/ITDIT/vtgsca/VTGServlet The required firmware is listed beside each supported phone model. Hope this helps. - Daniel From: cisco-voip

Re: [cisco-voip] Correct Filter Syntax Question

2014-03-12 Thread Daniel Pagan
Jorge: From what I understand and have read, the telephoneNumber=* should automatically filter NULL fields. I cannot get your filter to work properly in my lab: ((objectclass=user)(!(objectclass=Computer))(objectclass=contact)(telephoneNumber=*)) Looking at the syntax of this filter, it seems

[cisco-voip] CUCM Traces | LBM Question

2014-03-18 Thread Daniel Pagan
Folks: I have a quick questions with regards to LBM traces and operations. LBM traces print the location-to-location relationship in a bi-directional format. For example, when the requested reservation is added in LBM for a call using a single location link: On one line I'll see... RES_REC

Re: [cisco-voip] SIP Stack Trace Question

2014-03-19 Thread Daniel Pagan
, Brian. - Daniel From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Thursday, February 13, 2014 6:16 PM To: Brian Meade (brmeade); cisco-voip@puck.nether.net Subject: Re: [cisco-voip] SIP Stack Trace Question Brian: Thanks for the response. I'd have

Re: [cisco-voip] CUBE - P Asserted ID passthrough

2014-03-21 Thread Daniel Pagan
Your recommendation for the customer to set privacy from ID to None should resolve this issue. CUBE is receiving the Privacy: ID header and option, then withholding the asserted ID when sending it to an untrusted destination. Check out RFC 3325: http://tools.ietf.org/pdf/rfc3325.pdf The

Re: [cisco-voip] Requested circuit/channel not available

2014-04-02 Thread Daniel Pagan
Just for clarification, this defect is unrelated to the issue that was described below. The defect you're referring to is related to RouteListCdrc detecting the destination gateway/trunk as down when in actuality it is up and available. Hefin swapped the patch cables between two T1s and the

[cisco-voip] CTI CCM SDL Trace Question

2014-04-15 Thread Daniel Pagan
Folks: I'm hoping someone can tell me the purpose of the SDL event CtiCallParkNotify sent from CallPark to CTIHandler. During a call park event from a JTAPI client, I'm seeing the standard SDL event CtiLineCallParkReq from CTIDeviceLineMgr to StationD and the proper response CtiLineCallParkRes

Re: [cisco-voip] CTI CCM SDL Trace Question

2014-04-15 Thread Daniel Pagan
On Apr 15, 2014, at 11:23 AM, Daniel Pagan dpa...@fidelus.commailto:dpa...@fidelus.com wrote: Wes Thanks for the response - I figured the third section described some type of state but didn't know it was for the destination process. That's really helpful. As for the issue at hand... I'm

Re: [cisco-voip] CTI CCM SDL Trace Question

2014-04-16 Thread Daniel Pagan
] On Behalf Of Daniel Pagan Sent: Tuesday, April 15, 2014 2:15 PM To: Wes Sisk (wsisk) Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CTI CCM SDL Trace Question Excellent - I'll check out CTI Manager traces covering the registration of the JTAPI client. I'm guessing I'll see new instances

Re: [cisco-voip] UCM 9.1 SIP Normalization Rules

2014-04-23 Thread Daniel Pagan
could not be found error. - Daniel From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Friday, March 14, 2014 5:07 PM To: Matt Taber (mtaber); Matt Slaga (AM) Cc: 'Cisco-Voip-Puck' (cisco-voip@puck.nether.net) Subject: Re: [cisco-voip] UCM 9.1 SIP

Re: [cisco-voip] CTI CCM SDL Trace Question

2014-05-14 Thread Daniel Pagan
is on 9.1(2) SU1 so perhaps it's still unavailable. Thanks for the assistance earlier. - Daniel From: Wes Sisk (wsisk) [mailto:ws...@cisco.com] Sent: Wednesday, April 16, 2014 2:04 PM To: Daniel Pagan Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] CTI CCM SDL Trace Question invalid parkDN

[cisco-voip] Heartbeat Failure SNRD

2014-05-21 Thread Daniel Pagan
Folks: CUCM ES 8.6.2.24122-1 appears to be creating an issue where CallManager heartbeat fails to increment upon startup and the condition that must be met is very specific. On a problematic node, SDL traces show the following error exactly one hour after the start of the CCM service:

Re: [cisco-voip] Heartbeat Failure SNRD

2014-05-21 Thread Daniel Pagan
8.6.2.24122-1. - Daniel From: Daniel Pagan Sent: Wednesday, May 21, 2014 9:35 AM To: cisco-voip@puck.nether.net Subject: Heartbeat Failure SNRD Folks: CUCM ES 8.6.2.24122-1 appears to be creating an issue where CallManager heartbeat fails to increment upon startup and the condition that must

Re: [cisco-voip] Heartbeat Failure SNRD

2014-06-10 Thread Daniel Pagan
Just a quick wrap-up on this one... Two defects created for this problem are CSCup27726 and CSCup27133. - Dan From: Wes Sisk (wsisk) [mailto:ws...@cisco.com] Sent: Wednesday, May 21, 2014 2:50 PM To: Daniel Pagan Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Heartbeat Failure SNRD

[cisco-voip] UnityCx | MWI Throttle

2014-06-16 Thread Daniel Pagan
Folks: Hoping someone can give me a bit of information on UnityCx's MWI throttle mechanism. Does the MWI throttle mechanism limit the number of ports that can be reserved simultaneously for MWI events? Unfortunately an online search only brings a known defect that references the MWI throttle

Re: [cisco-voip] UnityCx | MWI Throttle

2014-06-16 Thread Daniel Pagan
of simultaneous ports allocated for MWI functionality and, if so, how that throttling mechanism is designed. Thanks - Daniel From: Jason Aarons (AM) [mailto:jason.aar...@dimensiondata.com] Sent: Monday, June 16, 2014 12:01 PM To: Daniel Pagan; cisco-voip@puck.nether.net Subject: RE: UnityCx

Re: [cisco-voip] UnityCx | MWI Throttle

2014-06-16 Thread Daniel Pagan
there for the entire duration of the resync task. I’m wondering if the MWI throttle mechanism referenced in a few articles is responsible for this limiting of port allocation I’m seeing. There doesn’t seem to be any parameters that handle this. Thanks - Dan From: Daniel Pagan Sent: Monday, June 16, 2014 12

[cisco-voip] CCM Trace Question || MediaManager PTime

2014-07-15 Thread Daniel Pagan
Folks: Quick question on the preCheckCapabilities step for MediaManager. After a new MediaManager is created, I've often referred to the preCheckCapabilities line for determining codec and DTMF relay capabilities based on codec type numbers (Cap,ptime) and figured that ptime was simply the

Re: [cisco-voip] CCM Trace Question || MediaManager PTime

2014-07-17 Thread Daniel Pagan
...@cisco.com wrote: I believe ptime is the number of frames per packet. -Ryan On Jul 15, 2014, at 10:28 AM, Daniel Pagan dpa...@fidelus.com wrote: Folks: Quick question on the preCheckCapabilities step for MediaManager. After a new MediaManager is created, I've often referred

Re: [cisco-voip] SIP transfer problems - CUCM 9.1.2

2014-07-17 Thread Daniel Pagan
7705.006 |10:00:33.619 |AppInfo |Digit analysis: match(pi=1,fqcn=1004, cn=1004, plv=5, pss=, TodFilteredPss=, dd=1001,dac=0) 7705.007 |10:00:33.619 |AppInfo |Digit analysis: potentialMatches=NoPotentialMatchesExist Is x1001 assigned to a partition? PSS= is your partition search

[cisco-voip] SIP Session Refresh During CUCM Upgrade

2014-08-12 Thread Daniel Pagan
Folks: Wondering if anyone else has observed an issue where a CUCM node fails to send a SIP session refresh while an upgrade is in progress? I noticed this behavior when running through a mock upgrade for a customer. While upgrading the Publisher node, a call was active where the SIP dialog

Re: [cisco-voip] SCCP/SDL trace question re:transfer

2014-09-02 Thread Daniel Pagan
Ed: As a test, are you able to recreate the issue when PSTN leg doesn’t answer for 12 seconds after the transfer attempt? I ask because, based on the timestamps below, it seems the media exchange timer might be expiring. If you still have SDL traces, you can search for “MXTimeout”. If you find

Re: [cisco-voip] SCCP/SDL trace question re:transfer

2014-09-02 Thread Daniel Pagan
an OpenReceiveChannel signal, resulting in a MX timeout. Doubt it’s related to this problem though… my issue was related to CTI ports. - Dan From: Ed Leatherman [mailto:ealeather...@gmail.com] Sent: Tuesday, September 02, 2014 10:36 AM To: Daniel Pagan Cc: Sreekanth Narayanan; Mike Nickolich; Cisco VOIP Subject

[cisco-voip] EWS Limits Throttling Policy

2014-09-11 Thread Daniel Pagan
Folks: I'm hoping someone can share their experience with the Cisco recommended method for removing EWS limits on Exchange 2010 SP2 RU4 and higher. In earlier releases of Ex2010 the process of setting a throttling policy applied only to the UM service account, and any throttling performed

Re: [cisco-voip] EWS Limits Throttling Policy

2014-09-11 Thread Daniel Pagan
[mailto:jsteinb...@gmail.com] Sent: Thursday, September 11, 2014 11:08 AM To: Daniel Pagan Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] EWS Limits Throttling Policy I've successfully used the 'paged view functionality' on the later versions of Connections that works around this issue

Re: [cisco-voip] EWS Limits Throttling Policy

2014-09-11 Thread Daniel Pagan
: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Thursday, September 11, 2014 11:48 AM To: Justin Steinberg Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] EWS Limits Throttling Policy Thanks – I noticed this as well and the preceding statement under

Re: [cisco-voip] UC bulk export VM from user box

2014-09-16 Thread Daniel Pagan
This isn’t bulk export, but Message Archiver allows you to export voice messages for a Unity Connection user/subscriber to a compressed file. Tool: http://www.ciscounitytools.com/Applications/CxN/MessageArchiver/MessageArchiver.html Tool Help:

Re: [cisco-voip] no Ringback on 7940-SCCP when calls are going over SIP

2014-09-17 Thread Daniel Pagan
Few questions I would try to answer here: Is CUCM negotiating Early Media successfully on these problem calls? Do I see a StationD event for AlertingTone to the IP Phone? CUCM should instruct the SCCP phone to play local ring back via AlertingTone event when early media cannot be negotiated.

Re: [cisco-voip] Delete Log Files

2014-09-23 Thread Daniel Pagan
Adding to Wes's comments for managing consumed disk space on an archive server... For a Windows OS server, the forfiles command with a few options can help with the disk space cleanup as well: http://stackoverflow.com/questions/51054/batch-file-to-delete-files-older-than-n-days But to the

Re: [cisco-voip] Delete Log Files

2014-09-24 Thread Daniel Pagan
If you absolutely can't have any log files older than seven days on disk, one option would be to configure and schedule trace archiving for all services and applications, but make sure the delete log files from the server option is enabled. This would provide you with two things: 1.

Re: [cisco-voip] 7945 more button does nothing under ITL (can't delete the ITL)

2014-10-01 Thread Daniel Pagan
Funny it certainly is. Reminds me of a quirky issue we found a while back. Had a customer who opened a case saying his phone was a vampire. The customer said his phone calls were being disconnected by sunlight. His phone was positioned on a desk where direct sunlight would hit the phone at

Re: [cisco-voip] 7945 more button does nothing under ITL (can't delete the ITL)

2014-10-01 Thread Daniel Pagan
To: Daniel Pagan; Jason Aarons (AM); Jeffrey Girard; Ryan Ratliff (rratliff) Cc: cisco-voip voyp list Subject: RE: [cisco-voip] 7945 more button does nothing under ITL (can't delete the ITL) So the sunlight only happens with CUCM 8.5(2). Dennis Heim | Collaboration Solutions Architect World Wide

[cisco-voip] H245Interface Related Processes

2014-12-01 Thread Daniel Pagan
Folks: Hoping to get some insight on SDL process creation for H245... Scenario is three CUCM clusters communicating over ICTs. Call is routed from Cluster-1 to Cluster-2... then Cluster-2 to Cluster-3. Cluster-3 sends the H245 address port info via H225 ALERTING to Cluster-2, which then sends

Re: [cisco-voip] H245Interface Related Processes

2014-12-01 Thread Daniel Pagan
Thanks Ryan - that's what I was hoping to hear. I'll try to set this up in a lab to confirm with some simple ACLs. - Dan From: Ryan Ratliff (rratliff) [mailto:rratl...@cisco.com] Sent: Monday, December 01, 2014 5:33 PM To: Daniel Pagan Cc: cisco-voip voyp list Subject: Re: [cisco-voip

Re: [cisco-voip] H245Interface Related Processes

2014-12-01 Thread Daniel Pagan
] On Behalf Of Brian Meade Sent: Monday, December 01, 2014 5:51 PM To: Ryan Ratliff (rratliff) Cc: Daniel Pagan; cisco-voip voyp list Subject: Re: [cisco-voip] H245Interface Related Processes Also should be fairly easy to capture via a packet capture on Cluster 1 if this is easily reproducible

Re: [cisco-voip] CUBE SIP TCP connection timeout

2015-02-06 Thread Daniel Pagan
After re-reading my email, perhaps my words were a bit harsh on that section of the SRND :) but I do think the timer statement might need to be revisited and possibly rewritten. Good weekend to all! - Dan On Feb 6, 2015, at 5:38 PM, Daniel Pagan dpa...@fidelus.commailto:dpa...@fidelus.com

Re: [cisco-voip] CUBE SIP TCP connection timeout

2015-02-05 Thread Daniel Pagan
://andrewjprokop.wordpress.com/2013/07/02/understanding-sip-timers-part-i/ Hope this helps. - Dan -Original Message- From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Thursday, February 05, 2015 2:33 PM To: gen...@ucpenguin.com; cisco-voip

Re: [cisco-voip] Changing DNS entries in Call Manager 8.6.2

2015-01-26 Thread Daniel Pagan
The DNS assignments make up part of the hash used to generate the license MAC address in UCM 8.x. If you need to update the DNS entries, my recommendation would be to simply: 1. Document the current license MAC address. Would also be helpful to to have your Cisco TAC support contract

Re: [cisco-voip] Changing DNS entries in Call Manager 8.6.2

2015-01-26 Thread Daniel Pagan
Quick correction - I should have said the primary DNS server assignment and not simply DNS assignments, which after reading my message a 2nd time might imply that any DNS entry change would regenerate a new license MAC. Hope this helps. - Dan From: Daniel Pagan Sent: Monday, January 26, 2015

Re: [cisco-voip] ParkingLotD and SNR | Leaked Calls on StationD

2015-01-13 Thread Daniel Pagan
or set the voicemail policy to Timer Control. - Dan From: Daniel Pagan Sent: Tuesday, January 13, 2015 11:53 AM To: cisco-voip@puck.nether.net Subject: ParkingLotD and SNR | Leaked Calls on StationD Folks: Hoping someone can tell me if and how ParkingLotD and ParkingLotCdpc are related

Re: [cisco-voip] CUBE SIP TCP connection timeout

2015-02-05 Thread Daniel Pagan
If we're talking about transport level timeout, it looks like the command is available in CUBE SP Edition: In addition to the SIP protocol-level timers, Cisco Unified Border Element (SP Edition) also allows modification of transport-related timer commands: tcp-connect-timeout (how long TCP SYN

Re: [cisco-voip] Transcoding question

2015-03-16 Thread Daniel Pagan
For clarity, by “higher bandwidth codec” I meant to say higher bit-rate codec, or codec of higher bandwidth consumption. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Monday, March 16, 2015 9:08 PM To: Ryan Huff; cisco-voip@puck.nether.net

Re: [cisco-voip] Transcoding question

2015-03-16 Thread Daniel Pagan
Hey Ryan how’s it going? Transcoder allocated by CUCM comes from the side using a higher bandwidth codec, regardless if it’s the calling or called party, with the intention to avoid streaming a high bandwidth consuming codec over a WAN connection – keeping it local to the LAN. Of course, this

Re: [cisco-voip] Extension that hangs up on the user?

2015-03-18 Thread Daniel Pagan
The main question I have... if CUC is being used simply to hang-up on the calling party, what's the purpose of needing this migrated to CUCM instead of simply leaving the number unallocated? Correct me if I'm wrong, but it seems to me that you're specifically looking for a method in CUCM where

Re: [cisco-voip] Extension that hangs up on the user?

2015-03-18 Thread Daniel Pagan
...@ccgs.wa.edu.au] Sent: Wednesday, March 18, 2015 11:38 AM To: Daniel Pagan; Ryan Huff; cisco-voip@puck.nether.net Subject: RE: [cisco-voip] Extension that hangs up on the user? Hi Dan, This is to transfer to from an Exchange UM AA where we want to hang up on the caller after playing a message (it's summer

Re: [cisco-voip] Translation Profile out on voice port

2015-03-18 Thread Daniel Pagan
Ahmed - Not sure if I completely follow but are you concerned about the order of operations for digit manipulation in IOS? If you are then I would say your expectation would be correct with digit manipulation in IOS occurring in the following steps and in the following order: incoming

Re: [cisco-voip] CUCM Cluster Redundancy

2015-03-20 Thread Daniel Pagan
Agreed – To add to Brian’s message, the only benefit to having this powered down standby IMO would be minimizing time to restore should the Publisher ever need to be rebuilt in a DR situation. If you had a VM sharing the same IP address/hostname/cert information as the existing Publisher and

Re: [cisco-voip] Extension that hangs up on the user?

2015-03-19 Thread Daniel Pagan
never receives a 200 Final Response, nor is there a 183 w/ SDP for early media, I would imagine because we never reached the alerting state in CUCM. Dan -Original Message- From: gen...@ucpenguin.com [mailto:gen...@ucpenguin.com] Sent: Thursday, March 19, 2015 3:18 PM To: Daniel Pagan Cc

Re: [cisco-voip] DNIS Question

2015-03-06 Thread Daniel Pagan
But this doesn’t provide the logic required for the call acceptance rule of “accept only the first (regardless of ToD), reject all others, reset after 24 hours”. Aside from using some form of UCCX scripting or using a custom app integrated through the JTAPI or Routing Rules API, I too don’t see

Re: [cisco-voip] CUCM 11.0 Release Date?

2015-03-06 Thread Daniel Pagan
Adding to Dennis's question below, is CUCM v11 going to be discussed at Cisco Live in June? I see no sessions or breakouts about this. There's a few sessions on CUC and UCCX roadmaps but nothing similar with regards to UCM. Thanks! - Dan -Original Message- From: cisco-voip

Re: [cisco-voip] vMotion w/o Shared Storage

2015-03-10 Thread Daniel Pagan
...@outlook.com] Sent: Tuesday, March 10, 2015 5:08 PM To: Daniel Pagan; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] vMotion w/o Shared Storage Shutdown, yes. Running, no. Thanks, Ryan Original Message From: Daniel Pagan dpa...@fidelus.commailto:dpa...@fidelus.com Sent

Re: [cisco-voip] vMotion w/o Shared Storage

2015-03-10 Thread Daniel Pagan
, which is definitely Cisco supported. Some confusion on my part between the two migration methods but all is clear. Thanks! - Dan From: Dave Goodwin [mailto:dave.good...@december.net] Sent: Tuesday, March 10, 2015 8:47 PM To: Daniel Pagan Cc: Ryan Huff; cisco-voip@puck.nether.net Subject: Re

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Daniel Pagan
continue In CUCM... DN 56789 - CFwdAll to Voicemail - Unity CH or User w/ mailbox Add the partition of 56789 to the CSS of the UCCX CTI ports performing the redirect. - Dan From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Tuesday, March 10, 2015 12:23 PM To: Daniel Pagan; norm.nichol

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Daniel Pagan
user based on first redirecting number, which might use the CTI port performing the redirect... Not sure... would need to test... but it's probably the cleanest solution IMO. From: Daniel Pagan Sent: Tuesday, March 10, 2015 1:11 PM To: 'Ryan Huff'; norm.nichol...@kitchener.ca; cisco-voip

Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

2015-03-10 Thread Daniel Pagan
For routing based on ANI, Ryan Huff's suggestion will certainly help from the perspective of CUCM. You can use this alongside CUC routing rules - route calls from the 519 area code to a specific mailbox. If you know these callers from area code 519 are dialing the same DNIS, then routing by ANI

[cisco-voip] vMotion w/o Shared Storage

2015-03-10 Thread Daniel Pagan
Quick question... vMotion of a shut down UCM between two hosts without shared storage using vCenter. Is this supported? The virtualization document for UC platforms says vMotion is supported on shared storage, so I figured to ask. Is this migration method supported? - Dan

Re: [cisco-voip] vMotion w/o Shared Storage

2015-03-13 Thread Daniel Pagan
:01 AM To: Daniel Pagan; Dave Goodwin Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] vMotion w/o Shared Storage Daniel, Could you give a little more detail about your experience with this process? The confusion you faced is likely the same confusion many of us would face. Which document

Re: [cisco-voip] Errors 18 and 19 on incoming call only through subscriber

2015-03-05 Thread Daniel Pagan
I’d also say a similar defect would be CSCul71689 – a defect I came across quite often on 8.6(2). Like Brian said, hunt lists use RouteListControl which creates HuntListCdrc for call distribution to your line group members. With either defect, I’d say another possible workaround would be to

Re: [cisco-voip] ParkingLotD and SNR | Leaked Calls on StationD

2015-03-30 Thread Daniel Pagan
and Cc signals Some more detail on this issue in my previous messages. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Tuesday, January 13, 2015 12:10 PM To: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] ParkingLotD and SNR | Leaked Calls

Re: [cisco-voip] Temp Fail since upgrade

2015-03-31 Thread Daniel Pagan
But to answer your specific question, I haven't seen this issue being directly related to a 10.5 upgrade. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Tuesday, March 31, 2015 9:43 AM To: Adam Frankel (afrankel); Lisa Notarianni; cisco-voip

Re: [cisco-voip] 79xx and the ITL, without access to the existing phone system

2015-03-05 Thread Daniel Pagan
Jonathan: I’ll zip and email a copy to you directly. What I don’t have however is documentation on the tool. I was given a wiki URL that doesn’t work. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jonathan Charles Sent: Thursday, March 05, 2015 12:07 PM To:

Re: [cisco-voip] Add new vCPU of CUCM server

2015-02-24 Thread Daniel Pagan
Just to add to Anthony’s email, I suggest making sure to add to the vCPU socket count, not number of vCPU cores per socket. Also note that you can increase your vCPU socket count but should *not* decrease it – this is not supported. - Dan From: cisco-voip

Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

2015-03-27 Thread Daniel Pagan
Adding to Neal’s comments, you might find the following documentation helpful: Cisco Live: Best Practices for Migrating to CUCM 10.5 https://clnv.s3.amazonaws.com/2014%2Fusa%2Fpdf%2FBRKUCC-2011.pdf?Expires=1427481707AWSAccessKeyId=AKIAJO3XQSJMRXKWDHZQSignature=ZqJonKRBn4Tlw9mXHoxg7d9RUUY%3D The

Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

2015-03-26 Thread Daniel Pagan
Hmmm… Subject line says “from 8.5” but message body says “from 8.6”. Perhaps he’s referring to 8.5? If you are then keep in mind the upgrade will require not only the version3-keys.cop file, but you’ll need to install the refresh_upgrade file as well. See the ReadMe:

Re: [cisco-voip] Errors 18 and 19 on incoming call only through subscriber

2015-03-05 Thread Daniel Pagan
, 2015, at 10:18 PM, Daniel Pagan dpa...@fidelus.commailto:dpa...@fidelus.com wrote: I’d also say a similar defect would be CSCul71689 – a defect I came across quite often on 8.6(2). Like Brian said, hunt lists use RouteListControl which creates HuntListCdrc for call distribution to your line group

Re: [cisco-voip] 10.5.2 No Call Park Numbers Available

2015-04-11 Thread Daniel Pagan
Don't think it does but rather the other way around. In this scenario, the called phone pressing park is going to need CSS access to a call park range sitting on the node where the gateway is registered, but I don't think the gateway CSS gets used to allocate that park DN. That's assuming

Re: [cisco-voip] CUCM - MOH Silence

2015-05-15 Thread Daniel Pagan
Do you see a StartMediaTransmission being sent to your MOH server? Look for MohDControl for SCCP signals to the MOH server - one process instance is created per MOH server. But first, before sending the StartMediaTransmission signal to MohDControl, CCM will first attempt to get media

Re: [cisco-voip] CUCM - MOH Silence

2015-05-15 Thread Daniel Pagan
/local/cm/moh/ringback.ulaw.wav) Of course CUCM won’t get to this point if the issue resides at the signaling protocol and media setup aspect of the call. Regardless, hope this helps. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Friday, May 15

Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

2015-04-11 Thread Daniel Pagan
I’m digging up an old thread here (perhaps because of tender pain points) but the point you made about multi-site is spot on, Dennis… especially if the remote location’s connectivity to the PCD’s site is less than ideal. In this type of scenario, one can encounter issues with PCD where a

Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5

2015-04-11 Thread Daniel Pagan
that with a WinSCP session into PCD (browse through /export sub directories…) and a person can really get more detailed information than what’s offered in documentation. - Dan From: Jason Aarons (AM) [mailto:jason.aar...@dimensiondata.com] Sent: Saturday, April 11, 2015 11:49 AM To: Daniel Pagan; Heim

Re: [cisco-voip] Temp Fail since upgrade

2015-04-06 Thread Daniel Pagan
Adding to Ryan’s suggestion re: ACKs - I took a snip of some internal documentation I wrote re: MGCP debugs that might help. The MGCP transaction ID, in a CCM SDL trace or MGCP packet debug output, would look similar to this: http://i.imgur.com/O1YGnUO.png. Just showing the transaction ID

Re: [cisco-voip] Cisco live

2015-06-08 Thread Daniel Pagan
I'm also attending. Anthony: Nice! I'll be sure to do my best to stop by and check it out. Stephen: Looking forward to checking out the applications on demo. - Dan Sent from my mobile device. On Jun 8, 2015, at 12:10 PM, Anthony Holloway

Re: [cisco-voip] Strange Number

2015-06-25 Thread Daniel Pagan
I know it's not an exact match but it's very similar to a dialing forest dump procedure off a SCCP handset: https://supportforums.cisco.com/document/97751/how-dump-ccm-memoryimdb-diagnostic-information-traces I personally haven't used the **##**32 you mentioned though. - Dan From: cisco-voip

Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.

2015-07-06 Thread Daniel Pagan
LDAP authentication is used by Tomcat and isn’t just restricted to the Publisher server - Subscriber nodes handle this as well. DirSync is specific to synchronization of LDAP attributes and only runs on the Pub, so synchronization would definitely be affected if the Publisher is offline. I

Re: [cisco-voip] LDAP Authentication when CUCM publisher is down.

2015-07-06 Thread Daniel Pagan
to 7.x as far as I recall. Hope this helps - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Monday, July 06, 2015 9:45 AM To: Lelio Fulgenzi; cisco-voip@puck.nether.net Subject: Re: [cisco-voip] LDAP Authentication when CUCM publisher is down

Re: [cisco-voip] SIP analog gateways

2015-08-19 Thread Daniel Pagan
I personally can't speak to 3rd party FXS gateways, but I've worked with customers in the past whose VG224s were integrated w/ CUCM via SIP trunk. The two caveats that immediately come to mind are applicable to a non-Cisco FXS gateway using SIP as well: 1) Lack of SCCP supplementary

Re: [cisco-voip] SIP analog gateways

2015-08-19 Thread Daniel Pagan
voip fax-relay ecm disable For MGCP no mgcp fax t38 ecm Hope this helps. - Dan From: Ryan Huff [mailto:ryanh...@outlook.com] Sent: Wednesday, August 19, 2015 10:53 AM To: nh...@co.fresno.ca.us; Daniel Pagan dpa...@fidelus.com; norm.nichol...@kitchener.ca; cisco-voip@puck.nether.net Subject

Re: [cisco-voip] CUCM 10.x and RightFax SR140 v10

2015-08-18 Thread Daniel Pagan
. Hope this helps. - Dan On Aug 18, 2015, at 5:43 PM, Daniel Pagan dpa...@fidelus.com wrote: there’s no way to inject the CNG tone ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

Re: [cisco-voip] CUCM 10.x and RightFax SR140 v10

2015-08-18 Thread Daniel Pagan
that you won't get the same results using any type of fax relay since PCM audio isn't being transmitted, but the flow remains the same. Hope this helps. - Dan -Original Message- From: NateCCIE [mailto:natec...@gmail.com] Sent: Tuesday, August 18, 2015 6:45 PM To: Daniel Pagan dpa

Re: [cisco-voip] CUCM 10.x and RightFax SR140 v10

2015-08-18 Thread Daniel Pagan
That “pre-tone” you’re referring to is called the CNG tone, assuming you hear it every 3 seconds on your calling fax machine. It’s basically what tells the remote end “I’m a fax machine” but many devices no long wait to hear this before attempting to start negotiating capabilities. However, it

Re: [cisco-voip] Prompt change on unsuccessful transfer from Call handler

2015-08-05 Thread Daniel Pagan
Most if not all of the system default prompts are stored in the local filesystem and can’t be accessed without root permission. These prompts (two different files play to form that message) are two of those /PHGreet/ .wav files and cannot be changed. Unfortunately I’m unware of any method for

Re: [cisco-voip] Enable/Disable SSO Logs

2015-08-04 Thread Daniel Pagan
On occasion I’ll also review the Tomcat logs for identifying who accessed a specific portion of CCMAdmin, then use that information to begin digging deeper in other trace files. You can try collecting Tomcat logs off all nodes (because we don’t know which node was accessed via HTTP), and search

Re: [cisco-voip] Ldap

2015-08-13 Thread Daniel Pagan
In 8.6 and 9.x it’s five. Limit of sync agreements was increased to 20 in CUCM 10.5. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Techguy Sent: Thursday, August 13, 2015 1:27 PM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Ldap Is there a cap on the

Re: [cisco-voip] RTMT question CUCM ver 8.6.2

2015-08-10 Thread Daniel Pagan
Use the timestamp from audit logs and review CCM SDI detailed traces. If set to detailed, there should be an entry for the DB change notification mentioning what was changed. It'll either give you a before after PKID or a before after numerical value depending on what was modified. - Dan

Re: [cisco-voip] Nortel 81C / CS1000 SIP Trunk to CUCM 10.5.2

2015-07-14 Thread Daniel Pagan
Is your Nortel PBX sending a FQDN in the Contact header? This is important because in 10.5(2) CUCM performs a SRV and A Record lookup on FQDNs contained in a SIP Contact header. If this lookup fails, then expect to see a CANCEL followed by a BYE. I encountered this a few times over the past few

Re: [cisco-voip] Nortel 81C / CS1000 SIP Trunk to CUCM 10.5.2

2015-07-14 Thread Daniel Pagan
] Sent: Tuesday, July 14, 2015 9:49 AM To: Daniel Pagan; voip puck Subject: Re: [cisco-voip] Nortel 81C / CS1000 SIP Trunk to CUCM 10.5.2 Hi Dan, Last night I migrated to 10.5.2.SU2 and then this morning applied the ciscocm.FQDNwithDNS-v1.0.k3.cop.sgn patch. On both CUCM and CS1000 we are using

Re: [cisco-voip] Nortel 81C / CS1000 SIP Trunk to CUCM 10.5.2

2015-07-20 Thread Daniel Pagan
straight IP address and not a FQDN for comm.Since I did this patch's I am going to let things bake and see if the error(s) returns. I will keep my eyes on RTMT too see how things behave. -Mike Michael T. Voity Network Engineer University of Vermont (802) 656-8112 On 7/14/2015 9:29 AM, Daniel

Re: [cisco-voip] called party hears music on hold

2015-11-10 Thread Daniel Pagan
If you’re certain the hold request is coming from IM, and the hold request is in reference to the call reference (CI) associated with the call in question, then my suggestion would be to open a TAC case. At this point, assuming this finding is applicable to the problem at hand, and end-user

Re: [cisco-voip] CUCM Upgrade failure...

2015-11-16 Thread Daniel Pagan
On the topic of NTP and upgrades/migrations, I would advise to also watch out for CSCur94973. https://tools.cisco.com/bugsearch/bug/CSCur94973 - Dan - From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Anthony Holloway Sent: Monday, November 16, 2015 11:20 AM

Re: [cisco-voip] call tracking question

2015-11-15 Thread Daniel Pagan
Sreekanth: Really enjoyed your LUA scripting video. Ahmed: Adding to this, you can use the Call-ID header for identifying a specific SIP call flow in the output of debug ccsip messages. The Call-ID header field is a unique identifier for the SIP dialog, which means the Call-ID header field for

Re: [cisco-voip] CUCM 10.5 and Exchange 2013 voicemail setup.

2015-10-14 Thread Daniel Pagan
Adding to list of possibilities, it could also be an unaccepted transport type... E.g. CUCM now sending SIP requests via TCP when UDP inbound is configured on Exchange. Also if require MTP is configured but none are available, in which case I’d check MRM in SDL traces. But my guess would be

Re: [cisco-voip] Question about Local Route Group feature

2015-08-27 Thread Daniel Pagan
“If a device pool doesn't have anything setup for Standard Local Route Group, when someone from that pool calls a route pattern referencing this Route List will it just smoothly go to option #2 or is there some gotcha i'm not grasping?” Yes - CUCM attempts to get information on the SLRG once

Re: [cisco-voip] UCx 9 - email notifications

2015-09-14 Thread Daniel Pagan
No problem. The solution you used was described in option #2 of my email. - Dan end attach- From: abbas Wali [mailto:abba...@gmail.com] Sent: Monday, September 14, 2015 8:36 AM To: Daniel Pagan <dpa...@fidelus.com> Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip]

Re: [cisco-voip] CUCM Shared Line Appearance (SIP phones)

2015-09-14 Thread Daniel Pagan
The request-URI in this case is the PKID of the DN followed by the IP address of the phone. Check it out: https://10.10.13.100/ccmadmin/directoryNumberEdit.do?key=ae97ba4b-2397-4b52-5ddc-07589fb380ab ^^^URL of a test DN. Key= ae97ba4b-2397-4b52-5ddc-07589fb380ab INVITE

Re: [cisco-voip] CUCM Shared Line Appearance (SIP phones)

2015-09-14 Thread Daniel Pagan
configuration file: ae97ba4b-2397-4b52-5ddc-07589fb380ab Hope this helps. - Dan From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Daniel Pagan Sent: Monday, September 14, 2015 10:44 AM To: Mark Holloway <m...@markholloway.com>; voip puck <cisco-voip@puck.nether.net>

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