Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
It was really straightforward, deploy OVA vApp, set IP and login, upload ISO, point at cluster, point at ESXi host, upgrade... Jonathan On Wed, Mar 11, 2015 at 4:23 PM, Martin Schmuker wrote: > I didn’t try PCD yet. Is it really that easy? > > > > Update to 9.1.2 was good, now jumping to 10.5 > > > > *Von:* Ryan Huff [mailto:ryanh...@outlook.com] > *Gesendet:* Dienstag, 10. März 2015 17:44 > *An:* Martin Schmuker; Jonathan Charles > *Cc:* cisco-voip@puck.nether.net > *Betreff:* RE: AW: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > > > > Martin, > > I have done a 7.1.3 to 10.5.1 before; I bit the bullet and setup PCD, and > it went off without a hitch. > > Thanks, > > Ryan > > -- > > From: m...@bilobit.com > To: jonv...@gmail.com; ryanh...@outlook.com > CC: cisco-voip@puck.nether.net > Subject: AW: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > Date: Tue, 10 Mar 2015 16:32:28 + > > At the moment i have the same problem with a jump upgrade from > 7.1.3.1-11 to 10.5.2. It also does not work to 10.5.1. > > > > The same: Removed all subs, all network etc. is ok, NTP reachable and > synchronized and so on. > > > > *arghl* > > > > *Von:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net > ] *Im Auftrag von *Jonathan Charles > *Gesendet:* Dienstag, 10. März 2015 16:23 > *An:* Ryan Huff > *Cc:* cisco-voip@puck.nether.net > *Betreff:* Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > > > > It is a jump upgrade (we are moving from a pizza box to vmware), I am > doing the upgrade offbox to then import data to a 10.5.1 BE6K... > > > > I have rebooted it dozens of times... there is just one server (I have > removed the other subs)... > > > > > > Jonathan > > > > On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff wrote: > > In your email below it seemed you were trying an update from 10.0.1 to > 10.5.1 > > If you are coming *FROM* 9.1.2, you may be hitting this bug > https://tools.cisco.com/bugsearch/bug/CSCup45923 > > On page 3 of the 9.1.2 SU2 release notes ( > http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf) > it warns of this bug. The reported work around is to go directly to 10.5.1. > > f you are suggesting that you are still receiving the unknown error when > trying to directly upgrade 9.1.2 *TO* 10.5.1, then I'd go ahead and raise > a TAC case. > > If this isn't a production cluster or I didn't mind taking it down, I'd > reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got > the error, I'd raise a TAC case. > > Thanks, > > Ryan > -- > > Date: Tue, 10 Mar 2015 09:41:10 -0500 > Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > From: jonv...@gmail.com > To: ryanh...@outlook.com > CC: agrec...@gmail.com; cisco-voip@puck.nether.net > > > > I applied the RSA cop file... the version from is 9.1.2.11900-12 > > > > I have tried going to: > > > > 10.0.1.11900-2 > > 10.5.1.1-7 > > > > Same errors every time. > > > > All of them are the non-bootable ISO. > > > > > > > > Jonathan > > > > On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff wrote: > > Jonathan, > Have you applied any other cop or engineering special files besides the > version 3 keys? > Is your cluster based on the unrestricted export version or the restricted > export version? Does the update your applying match (restricted versus > unrestricted) > Can you list out the specific version of 10.0.1 you are using and the > specific version version of 10.5.1 that you want to go to? > If you do a "show version active" on all the cluster nodes; what do you > see? Is it the same on all nodes? > I assume you tried to download a new image file from CCO and use that? > Thanks, > Ryan > > > > Original Message > From: Jonathan Charles > Sent: Tuesday, March 10, 2015 01:30 AM > To: Andrew Grech > Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > CC: Cisco VoIP Group > > Well, that didn't work... SFTP'd the ISO to the box, same error... > > > > Same error message... > > > > > > > > Jonathan > > > > On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles > wrote: > > It is re-running after SFTPing from a Windows box (FreeFTPd)... > > > > > > Jonathan > > > > On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech wrote: > > Hi john, I've had a ISO from Linux to prime with bad permissions and had > this error > &g
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
For Prime Collaboration Deployment, you need the full VMWare ESXi Standard license or to be running off the trial. The free ESXi license doesn't work for PCD. Cisco now has an add-on license (*Cisco UC Virtualization Foundation*) that gives you this functionality for cheaper than a full ESXi Standard License. On Wed, Mar 11, 2015 at 3:28 PM, Tommy Schlotterer < tschlotte...@netechcorp.com> wrote: > Do you still need to paid version of VMware to use PDC? > > > > Tommy > > > > *Tommy Schlotterer* | Systems Engineer > > CCNA, CCNA Voice > > 48325 Alpha Dr. Ste. 150 > > Wixom, MI 48393 > > *p* 248.468.0710 > > *e* tschlotte...@netechcorp.com > > *w **netechcorp.com* <http://netechcorp.com/> > > [image: cid:DE00F175-A6C9-45A6-B3AC-D658551F1586] > > [image: cid:62EB95BF-20B4-4A1B-98FE-9E042594730A] > <https://www.linkedin.com/company/75843?trk=tyah&trkInfo=tarId%3A1397760375508%2Ctas%3Anetech%2Cidx%3A3-1-5> > [image: cid:47C21B6C-578D-4D72-BFF4-8A482CE7A978] > <https://www.facebook.com/NetechCorporation> [image: > cid:A362BD4D-9EC8-47CC-96A8-8A17AF38C15C] <https://twitter.com/netechcorp> > [image: cid:F52A69B8-DA49-4CD7-91E9-C057917D90C2] > <https://www.youtube.com/user/NetechCorporation> > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf > Of *Jonathan Charles > *Sent:* Wednesday, March 11, 2015 2:56 PM > *To:* Ryan Huff > *Cc:* cisco-voip@puck.nether.net > > *Subject:* Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > > > > OK, so just an update for anyone else having this problem... I used Prime > Collaboration Deployment 10.5.2 and the upgrade worked fine... it was > actually really easy. > > > > One caveat though, you must install the ciscocm.version3-keys.cop.sgn > update prior to attempting the upgrade. > > > > I used the same UCSInstall_UCOS_10.5.1.1-7.sgn.iso file I was trying > to use before... no idea why it worked with PCD. > > > > PCD is really easy to setup and use too. > > > > > > > > > > > > Jonathan > > > > On Tue, Mar 10, 2015 at 12:05 PM, Jonathan Charles > wrote: > > Yeah, I a went thru the Cisco Live upgrade to 10 thing, it said PCD may be > the way to go... let me try it... see what it does... > > > > > > J > > > > On Tue, Mar 10, 2015 at 11:44 AM, Ryan Huff wrote: > > Martin, > > I have done a 7.1.3 to 10.5.1 before; I bit the bullet and setup PCD, and > it went off without a hitch. > > Thanks, > > Ryan > > -- > > From: m...@bilobit.com > To: jonv...@gmail.com; ryanh...@outlook.com > CC: cisco-voip@puck.nether.net > Subject: AW: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > Date: Tue, 10 Mar 2015 16:32:28 + > > > > At the moment i have the same problem with a jump upgrade from > 7.1.3.1-11 to 10.5.2. It also does not work to 10.5.1. > > > > The same: Removed all subs, all network etc. is ok, NTP reachable and > synchronized and so on. > > > > *arghl* > > > > *Von:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *Im Auftrag > von *Jonathan Charles > *Gesendet:* Dienstag, 10. März 2015 16:23 > *An:* Ryan Huff > *Cc:* cisco-voip@puck.nether.net > *Betreff:* Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > > > > It is a jump upgrade (we are moving from a pizza box to vmware), I am > doing the upgrade offbox to then import data to a 10.5.1 BE6K... > > > > I have rebooted it dozens of times... there is just one server (I have > removed the other subs)... > > > > > > Jonathan > > > > On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff wrote: > > In your email below it seemed you were trying an update from 10.0.1 to > 10.5.1 > > If you are coming *FROM* 9.1.2, you may be hitting this bug > https://tools.cisco.com/bugsearch/bug/CSCup45923 > > On page 3 of the 9.1.2 SU2 release notes ( > http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf) > it warns of this bug. The reported work around is to go directly to 10.5.1. > > f you are suggesting that you are still receiving the unknown error when > trying to directly upgrade 9.1.2 *TO* 10.5.1, then I'd go ahead and raise > a TAC case. > > If this isn't a production cluster or I didn't mind taking it down, I'd > reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got > the error, I'd raise a TAC case. > > Thanks, > > Ryan > -- > > Date: Tue, 10 Mar 2015 09:41:10 -0500 > Subject: Re: [cisco-voip] Upgrade 9.1.
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
Do you still need to paid version of VMware to use PDC? Tommy Tommy Schlotterer | Systems Engineer CCNA, CCNA Voice 48325 Alpha Dr. Ste. 150 Wixom, MI 48393 p 248.468.0710 e tschlotte...@netechcorp.com<mailto:tschlotte...@netechcorp.com> w netechcorp.com<http://netechcorp.com/> [cid:image001.png@01D05C0F.F7FCA960] [cid:image002.png@01D05C0F.F7FCA960]<https://www.linkedin.com/company/75843?trk=tyah&trkInfo=tarId%3A1397760375508%2Ctas%3Anetech%2Cidx%3A3-1-5> [cid:image003.png@01D05C0F.F7FCA960] <https://www.facebook.com/NetechCorporation> [cid:image004.png@01D05C0F.F7FCA960] <https://twitter.com/netechcorp> [cid:image005.png@01D05C0F.F7FCA960] <https://www.youtube.com/user/NetechCorporation> From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jonathan Charles Sent: Wednesday, March 11, 2015 2:56 PM To: Ryan Huff Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... OK, so just an update for anyone else having this problem... I used Prime Collaboration Deployment 10.5.2 and the upgrade worked fine... it was actually really easy. One caveat though, you must install the ciscocm.version3-keys.cop.sgn update prior to attempting the upgrade. I used the same UCSInstall_UCOS_10.5.1.1-7.sgn.iso file I was trying to use before... no idea why it worked with PCD. PCD is really easy to setup and use too. Jonathan On Tue, Mar 10, 2015 at 12:05 PM, Jonathan Charles mailto:jonv...@gmail.com>> wrote: Yeah, I a went thru the Cisco Live upgrade to 10 thing, it said PCD may be the way to go... let me try it... see what it does... J On Tue, Mar 10, 2015 at 11:44 AM, Ryan Huff mailto:ryanh...@outlook.com>> wrote: Martin, I have done a 7.1.3 to 10.5.1 before; I bit the bullet and setup PCD, and it went off without a hitch. Thanks, Ryan From: m...@bilobit.com<mailto:m...@bilobit.com> To: jonv...@gmail.com<mailto:jonv...@gmail.com>; ryanh...@outlook.com<mailto:ryanh...@outlook.com> CC: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> Subject: AW: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... Date: Tue, 10 Mar 2015 16:32:28 + At the moment i have the same problem with a jump upgrade from 7.1.3.1-11 to 10.5.2. It also does not work to 10.5.1. The same: Removed all subs, all network etc. is ok, NTP reachable and synchronized and so on. *arghl* Von: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net<mailto:cisco-voip-boun...@puck.nether.net>] Im Auftrag von Jonathan Charles Gesendet: Dienstag, 10. März 2015 16:23 An: Ryan Huff Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> Betreff: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... It is a jump upgrade (we are moving from a pizza box to vmware), I am doing the upgrade offbox to then import data to a 10.5.1 BE6K... I have rebooted it dozens of times... there is just one server (I have removed the other subs)... Jonathan On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff mailto:ryanh...@outlook.com>> wrote: In your email below it seemed you were trying an update from 10.0.1 to 10.5.1 If you are coming FROM 9.1.2, you may be hitting this bug https://tools.cisco.com/bugsearch/bug/CSCup45923 On page 3 of the 9.1.2 SU2 release notes (http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf) it warns of this bug. The reported work around is to go directly to 10.5.1. f you are suggesting that you are still receiving the unknown error when trying to directly upgrade 9.1.2 TO 10.5.1, then I'd go ahead and raise a TAC case. If this isn't a production cluster or I didn't mind taking it down, I'd reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got the error, I'd raise a TAC case. Thanks, Ryan ____ Date: Tue, 10 Mar 2015 09:41:10 -0500 Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... From: jonv...@gmail.com<mailto:jonv...@gmail.com> To: ryanh...@outlook.com<mailto:ryanh...@outlook.com> CC: agrec...@gmail.com<mailto:agrec...@gmail.com>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> I applied the RSA cop file... the version from is 9.1.2.11900-12 I have tried going to: 10.0.1.11900-2 10.5.1.1-7 Same errors every time. All of them are the non-bootable ISO. Jonathan On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff mailto:ryanh...@outlook.com>> wrote: Jonathan, Have you applied any other cop or engineering special files besides the version 3 keys? Is your cluster based on the unrestricted export version or the restricted export version? Does the update your applying match (restricted versus unrestricted) Can you list out the specific version of 10.0.1 you are using and the specific version version of 10.5.1 that you want to go t
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
OK, so just an update for anyone else having this problem... I used Prime Collaboration Deployment 10.5.2 and the upgrade worked fine... it was actually really easy. One caveat though, you must install the ciscocm.version3-keys.cop.sgn update prior to attempting the upgrade. I used the same UCSInstall_UCOS_10.5.1.1-7.sgn.iso file I was trying to use before... no idea why it worked with PCD. PCD is really easy to setup and use too. Jonathan On Tue, Mar 10, 2015 at 12:05 PM, Jonathan Charles wrote: > Yeah, I a went thru the Cisco Live upgrade to 10 thing, it said PCD may be > the way to go... let me try it... see what it does... > > > J > > On Tue, Mar 10, 2015 at 11:44 AM, Ryan Huff wrote: > >> Martin, >> >> I have done a 7.1.3 to 10.5.1 before; I bit the bullet and setup PCD, and >> it went off without a hitch. >> >> Thanks, >> >> Ryan >> >> >> -- >> From: m...@bilobit.com >> To: jonv...@gmail.com; ryanh...@outlook.com >> CC: cisco-voip@puck.nether.net >> Subject: AW: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... >> Date: Tue, 10 Mar 2015 16:32:28 + >> >> >> At the moment i have the same problem with a jump upgrade from >> 7.1.3.1-11 to 10.5.2. It also does not work to 10.5.1. >> >> >> >> The same: Removed all subs, all network etc. is ok, NTP reachable and >> synchronized and so on. >> >> >> >> *arghl* >> >> >> >> *Von:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *Im >> Auftrag von *Jonathan Charles >> *Gesendet:* Dienstag, 10. März 2015 16:23 >> *An:* Ryan Huff >> *Cc:* cisco-voip@puck.nether.net >> *Betreff:* Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... >> >> >> >> It is a jump upgrade (we are moving from a pizza box to vmware), I am >> doing the upgrade offbox to then import data to a 10.5.1 BE6K... >> >> >> >> I have rebooted it dozens of times... there is just one server (I have >> removed the other subs)... >> >> >> >> >> >> Jonathan >> >> >> >> On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff wrote: >> >> In your email below it seemed you were trying an update from 10.0.1 to >> 10.5.1 >> >> If you are coming *FROM* 9.1.2, you may be hitting this bug >> https://tools.cisco.com/bugsearch/bug/CSCup45923 >> >> On page 3 of the 9.1.2 SU2 release notes ( >> http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf) >> it warns of this bug. The reported work around is to go directly to 10.5.1. >> >> f you are suggesting that you are still receiving the unknown error when >> trying to directly upgrade 9.1.2 *TO* 10.5.1, then I'd go ahead and >> raise a TAC case. >> >> If this isn't a production cluster or I didn't mind taking it down, I'd >> reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got >> the error, I'd raise a TAC case. >> >> Thanks, >> >> Ryan >> >> -- >> >> Date: Tue, 10 Mar 2015 09:41:10 -0500 >> Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... >> From: jonv...@gmail.com >> To: ryanh...@outlook.com >> CC: agrec...@gmail.com; cisco-voip@puck.nether.net >> >> >> >> I applied the RSA cop file... the version from is 9.1.2.11900-12 >> >> >> >> I have tried going to: >> >> >> >> 10.0.1.11900-2 >> >> 10.5.1.1-7 >> >> >> >> Same errors every time. >> >> >> >> All of them are the non-bootable ISO. >> >> >> >> >> >> >> >> Jonathan >> >> >> >> On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff wrote: >> >> Jonathan, >> Have you applied any other cop or engineering special files besides the >> version 3 keys? >> Is your cluster based on the unrestricted export version or the >> restricted export version? Does the update your applying match (restricted >> versus unrestricted) >> Can you list out the specific version of 10.0.1 you are using and the >> specific version version of 10.5.1 that you want to go to? >> If you do a "show version active" on all the cluster nodes; what do you >> see? Is it the same on all nodes? >> I assume you tried to download a new image file from CCO and use that? >> Thanks, >> Ryan >> >> >> >> Original Message >> From: Jonathan Charle
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
TO be honest, I have never gotten an upgrade to 10 to work... I always end up doing an export, modifying the CSVs and importing to a clean 10.5 box... it is kinda cool this doesn't work... made me learn a lot about Excel... Jonathan On Tue, Mar 10, 2015 at 11:32 AM, Martin Schmuker wrote: > At the moment i have the same problem with a jump upgrade from > 7.1.3.1-11 to 10.5.2. It also does not work to 10.5.1. > > > > The same: Removed all subs, all network etc. is ok, NTP reachable and > synchronized and so on. > > > > *arghl* > > > > *Von:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *Im Auftrag > von *Jonathan Charles > *Gesendet:* Dienstag, 10. März 2015 16:23 > *An:* Ryan Huff > *Cc:* cisco-voip@puck.nether.net > *Betreff:* Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > > > > It is a jump upgrade (we are moving from a pizza box to vmware), I am > doing the upgrade offbox to then import data to a 10.5.1 BE6K... > > > > I have rebooted it dozens of times... there is just one server (I have > removed the other subs)... > > > > > > Jonathan > > > > On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff wrote: > > In your email below it seemed you were trying an update from 10.0.1 to > 10.5.1 > > If you are coming *FROM* 9.1.2, you may be hitting this bug > https://tools.cisco.com/bugsearch/bug/CSCup45923 > > On page 3 of the 9.1.2 SU2 release notes ( > http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf) > it warns of this bug. The reported work around is to go directly to 10.5.1. > > f you are suggesting that you are still receiving the unknown error when > trying to directly upgrade 9.1.2 *TO* 10.5.1, then I'd go ahead and raise > a TAC case. > > If this isn't a production cluster or I didn't mind taking it down, I'd > reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got > the error, I'd raise a TAC case. > > Thanks, > > Ryan > > -- > > Date: Tue, 10 Mar 2015 09:41:10 -0500 > Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > From: jonv...@gmail.com > To: ryanh...@outlook.com > CC: agrec...@gmail.com; cisco-voip@puck.nether.net > > > > I applied the RSA cop file... the version from is 9.1.2.11900-12 > > > > I have tried going to: > > > > 10.0.1.11900-2 > > 10.5.1.1-7 > > > > Same errors every time. > > > > All of them are the non-bootable ISO. > > > > > > > > Jonathan > > > > On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff wrote: > > Jonathan, > > Have you applied any other cop or engineering special files besides the > version 3 keys? > > Is your cluster based on the unrestricted export version or the restricted > export version? Does the update your applying match (restricted versus > unrestricted) > > Can you list out the specific version of 10.0.1 you are using and the > specific version version of 10.5.1 that you want to go to? > > If you do a "show version active" on all the cluster nodes; what do you > see? Is it the same on all nodes? > > I assume you tried to download a new image file from CCO and use that? > > Thanks, > > Ryan > > > > Original Message > From: Jonathan Charles > Sent: Tuesday, March 10, 2015 01:30 AM > To: Andrew Grech > Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > CC: Cisco VoIP Group > > Well, that didn't work... SFTP'd the ISO to the box, same error... > > > > Same error message... > > > > > > > > Jonathan > > > > On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles > wrote: > > It is re-running after SFTPing from a Windows box (FreeFTPd)... > > > > > > Jonathan > > > > On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech wrote: > > Hi john, I've had a ISO from Linux to prime with bad permissions and had > this error > > On 10/03/2015 1:13 PM, "Jonathan Charles" wrote: > > OK, let me try via SFTP (Windows box)... see what happens... > > > > > > Jonathan > > > > On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith > wrote: > > Given that it is complaining about accessing the upgrade file, are you > using dvd image/dvd on the host or sftp? I'd try a different method to see. > > > > Not a whole lot of information, but I have seen SFTP cause similar issues, > I think it was a permissions problem on a linux setup using openssh. > > > > On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles > wro
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
Yeah, I a went thru the Cisco Live upgrade to 10 thing, it said PCD may be the way to go... let me try it... see what it does... J On Tue, Mar 10, 2015 at 11:44 AM, Ryan Huff wrote: > Martin, > > I have done a 7.1.3 to 10.5.1 before; I bit the bullet and setup PCD, and > it went off without a hitch. > > Thanks, > > Ryan > > > -- > From: m...@bilobit.com > To: jonv...@gmail.com; ryanh...@outlook.com > CC: cisco-voip@puck.nether.net > Subject: AW: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > Date: Tue, 10 Mar 2015 16:32:28 + > > > At the moment i have the same problem with a jump upgrade from > 7.1.3.1-11 to 10.5.2. It also does not work to 10.5.1. > > > > The same: Removed all subs, all network etc. is ok, NTP reachable and > synchronized and so on. > > > > *arghl* > > > > *Von:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *Im Auftrag > von *Jonathan Charles > *Gesendet:* Dienstag, 10. März 2015 16:23 > *An:* Ryan Huff > *Cc:* cisco-voip@puck.nether.net > *Betreff:* Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > > > > It is a jump upgrade (we are moving from a pizza box to vmware), I am > doing the upgrade offbox to then import data to a 10.5.1 BE6K... > > > > I have rebooted it dozens of times... there is just one server (I have > removed the other subs)... > > > > > > Jonathan > > > > On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff wrote: > > In your email below it seemed you were trying an update from 10.0.1 to > 10.5.1 > > If you are coming *FROM* 9.1.2, you may be hitting this bug > https://tools.cisco.com/bugsearch/bug/CSCup45923 > > On page 3 of the 9.1.2 SU2 release notes ( > http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf) > it warns of this bug. The reported work around is to go directly to 10.5.1. > > f you are suggesting that you are still receiving the unknown error when > trying to directly upgrade 9.1.2 *TO* 10.5.1, then I'd go ahead and raise > a TAC case. > > If this isn't a production cluster or I didn't mind taking it down, I'd > reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got > the error, I'd raise a TAC case. > > Thanks, > > Ryan > > -- > > Date: Tue, 10 Mar 2015 09:41:10 -0500 > Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > From: jonv...@gmail.com > To: ryanh...@outlook.com > CC: agrec...@gmail.com; cisco-voip@puck.nether.net > > > > I applied the RSA cop file... the version from is 9.1.2.11900-12 > > > > I have tried going to: > > > > 10.0.1.11900-2 > > 10.5.1.1-7 > > > > Same errors every time. > > > > All of them are the non-bootable ISO. > > > > > > > > Jonathan > > > > On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff wrote: > > Jonathan, > Have you applied any other cop or engineering special files besides the > version 3 keys? > Is your cluster based on the unrestricted export version or the restricted > export version? Does the update your applying match (restricted versus > unrestricted) > Can you list out the specific version of 10.0.1 you are using and the > specific version version of 10.5.1 that you want to go to? > If you do a "show version active" on all the cluster nodes; what do you > see? Is it the same on all nodes? > I assume you tried to download a new image file from CCO and use that? > Thanks, > Ryan > > > > Original Message > From: Jonathan Charles > Sent: Tuesday, March 10, 2015 01:30 AM > To: Andrew Grech > Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > CC: Cisco VoIP Group > > Well, that didn't work... SFTP'd the ISO to the box, same error... > > > > Same error message... > > > > > > > > Jonathan > > > > On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles > wrote: > > It is re-running after SFTPing from a Windows box (FreeFTPd)... > > > > > > Jonathan > > > > On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech wrote: > > Hi john, I've had a ISO from Linux to prime with bad permissions and had > this error > > On 10/03/2015 1:13 PM, "Jonathan Charles" wrote: > > OK, let me try via SFTP (Windows box)... see what happens... > > > > > > Jonathan > > > > On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith > wrote: > > Given that it is complaining about accessing the upgrade file, are you > using dvd image/dvd on the host or sftp? I'd try
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
Martin, In your case, it may also be worth checking, have you installed the refresh upgrade COP file (http://www.cisco.com/web/software/282204704/18582/ciscocm.refresh_upgrade_v1.5.pdf)? Thanks, Ryan From: ryanh...@outlook.com To: m...@bilobit.com; jonv...@gmail.com Date: Tue, 10 Mar 2015 12:44:16 -0400 CC: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... Martin, I have done a 7.1.3 to 10.5.1 before; I bit the bullet and setup PCD, and it went off without a hitch. Thanks, Ryan From: m...@bilobit.com To: jonv...@gmail.com; ryanh...@outlook.com CC: cisco-voip@puck.nether.net Subject: AW: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... Date: Tue, 10 Mar 2015 16:32:28 + At the moment i have the same problem with a jump upgrade from 7.1.3.1-11 to 10.5.2. It also does not work to 10.5.1. The same: Removed all subs, all network etc. is ok, NTP reachable and synchronized and so on. *arghl* Von: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] Im Auftrag von Jonathan Charles Gesendet: Dienstag, 10. März 2015 16:23 An: Ryan Huff Cc: cisco-voip@puck.nether.net Betreff: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... It is a jump upgrade (we are moving from a pizza box to vmware), I am doing the upgrade offbox to then import data to a 10.5.1 BE6K... I have rebooted it dozens of times... there is just one server (I have removed the other subs)... Jonathan On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff wrote: In your email below it seemed you were trying an update from 10.0.1 to 10.5.1 If you are coming FROM 9.1.2, you may be hitting this bug https://tools.cisco.com/bugsearch/bug/CSCup45923 On page 3 of the 9.1.2 SU2 release notes (http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf) it warns of this bug. The reported work around is to go directly to 10.5.1. f you are suggesting that you are still receiving the unknown error when trying to directly upgrade 9.1.2 TO 10.5.1, then I'd go ahead and raise a TAC case. If this isn't a production cluster or I didn't mind taking it down, I'd reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got the error, I'd raise a TAC case. Thanks, Ryan Date: Tue, 10 Mar 2015 09:41:10 -0500 Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... From: jonv...@gmail.com To: ryanh...@outlook.com CC: agrec...@gmail.com; cisco-voip@puck.nether.net I applied the RSA cop file... the version from is 9.1.2.11900-12 I have tried going to: 10.0.1.11900-2 10.5.1.1-7 Same errors every time. All of them are the non-bootable ISO. Jonathan On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff wrote: Jonathan, Have you applied any other cop or engineering special files besides the version 3 keys? Is your cluster based on the unrestricted export version or the restricted export version? Does the update your applying match (restricted versus unrestricted) Can you list out the specific version of 10.0.1 you are using and the specific version version of 10.5.1 that you want to go to? If you do a "show version active" on all the cluster nodes; what do you see? Is it the same on all nodes? I assume you tried to download a new image file from CCO and use that? Thanks, Ryan Original Message From: Jonathan Charles Sent: Tuesday, March 10, 2015 01:30 AM To: Andrew Grech Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... CC: Cisco VoIP Group Well, that didn't work... SFTP'd the ISO to the box, same error... Same error message... Jonathan On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles wrote: It is re-running after SFTPing from a Windows box (FreeFTPd)... Jonathan On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech wrote: Hi john, I've had a ISO from Linux to prime with bad permissions and had this error On 10/03/2015 1:13 PM, "Jonathan Charles" wrote: OK, let me try via SFTP (Windows box)... see what happens... Jonathan On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith wrote: Given that it is complaining about accessing the upgrade file, are you using dvd image/dvd on the host or sftp? I'd try a different method to see. Not a whole lot of information, but I have seen SFTP cause similar issues, I think it was a permissions problem on a linux setup using openssh. On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles wrote: Getting error: Error encountered: An unknown error occurred while accessing the upgrade file. Warning: A system reboot is required when the upgrade process completes or is canceled. This will ensure services affected by the upgrade process are functioning properly. Tried upgrade from to 10.0.1 and 10.5.1, same errors...
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
Martin, I have done a 7.1.3 to 10.5.1 before; I bit the bullet and setup PCD, and it went off without a hitch. Thanks, Ryan From: m...@bilobit.com To: jonv...@gmail.com; ryanh...@outlook.com CC: cisco-voip@puck.nether.net Subject: AW: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... Date: Tue, 10 Mar 2015 16:32:28 + At the moment i have the same problem with a jump upgrade from 7.1.3.1-11 to 10.5.2. It also does not work to 10.5.1. The same: Removed all subs, all network etc. is ok, NTP reachable and synchronized and so on. *arghl* Von: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] Im Auftrag von Jonathan Charles Gesendet: Dienstag, 10. März 2015 16:23 An: Ryan Huff Cc: cisco-voip@puck.nether.net Betreff: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... It is a jump upgrade (we are moving from a pizza box to vmware), I am doing the upgrade offbox to then import data to a 10.5.1 BE6K... I have rebooted it dozens of times... there is just one server (I have removed the other subs)... Jonathan On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff wrote: In your email below it seemed you were trying an update from 10.0.1 to 10.5.1 If you are coming FROM 9.1.2, you may be hitting this bug https://tools.cisco.com/bugsearch/bug/CSCup45923 On page 3 of the 9.1.2 SU2 release notes (http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf) it warns of this bug. The reported work around is to go directly to 10.5.1. f you are suggesting that you are still receiving the unknown error when trying to directly upgrade 9.1.2 TO 10.5.1, then I'd go ahead and raise a TAC case. If this isn't a production cluster or I didn't mind taking it down, I'd reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got the error, I'd raise a TAC case. Thanks, Ryan Date: Tue, 10 Mar 2015 09:41:10 -0500 Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... From: jonv...@gmail.com To: ryanh...@outlook.com CC: agrec...@gmail.com; cisco-voip@puck.nether.net I applied the RSA cop file... the version from is 9.1.2.11900-12 I have tried going to: 10.0.1.11900-2 10.5.1.1-7 Same errors every time. All of them are the non-bootable ISO. Jonathan On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff wrote: Jonathan, Have you applied any other cop or engineering special files besides the version 3 keys? Is your cluster based on the unrestricted export version or the restricted export version? Does the update your applying match (restricted versus unrestricted) Can you list out the specific version of 10.0.1 you are using and the specific version version of 10.5.1 that you want to go to? If you do a "show version active" on all the cluster nodes; what do you see? Is it the same on all nodes? I assume you tried to download a new image file from CCO and use that? Thanks, Ryan Original Message From: Jonathan Charles Sent: Tuesday, March 10, 2015 01:30 AM To: Andrew Grech Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... CC: Cisco VoIP Group Well, that didn't work... SFTP'd the ISO to the box, same error... Same error message... Jonathan On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles wrote: It is re-running after SFTPing from a Windows box (FreeFTPd)... Jonathan On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech wrote: Hi john, I've had a ISO from Linux to prime with bad permissions and had this error On 10/03/2015 1:13 PM, "Jonathan Charles" wrote: OK, let me try via SFTP (Windows box)... see what happens... Jonathan On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith wrote: Given that it is complaining about accessing the upgrade file, are you using dvd image/dvd on the host or sftp? I'd try a different method to see. Not a whole lot of information, but I have seen SFTP cause similar issues, I think it was a permissions problem on a linux setup using openssh. On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles wrote: Getting error: Error encountered: An unknown error occurred while accessing the upgrade file. Warning: A system reboot is required when the upgrade process completes or is canceled. This will ensure services affected by the upgrade process are functioning properly. Tried upgrade from to 10.0.1 and 10.5.1, same errors... I have applied the ciscocm.version3-keys.cop.sgn patch, no change in behavior... Any ideas? Jonathan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
At the moment i have the same problem with a jump upgrade from 7.1.3.1-11 to 10.5.2. It also does not work to 10.5.1. The same: Removed all subs, all network etc. is ok, NTP reachable and synchronized and so on. *arghl* Von: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] Im Auftrag von Jonathan Charles Gesendet: Dienstag, 10. März 2015 16:23 An: Ryan Huff Cc: cisco-voip@puck.nether.net Betreff: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... It is a jump upgrade (we are moving from a pizza box to vmware), I am doing the upgrade offbox to then import data to a 10.5.1 BE6K... I have rebooted it dozens of times... there is just one server (I have removed the other subs)... Jonathan On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff mailto:ryanh...@outlook.com>> wrote: In your email below it seemed you were trying an update from 10.0.1 to 10.5.1 If you are coming FROM 9.1.2, you may be hitting this bug https://tools.cisco.com/bugsearch/bug/CSCup45923 On page 3 of the 9.1.2 SU2 release notes (http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf) it warns of this bug. The reported work around is to go directly to 10.5.1. f you are suggesting that you are still receiving the unknown error when trying to directly upgrade 9.1.2 TO 10.5.1, then I'd go ahead and raise a TAC case. If this isn't a production cluster or I didn't mind taking it down, I'd reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got the error, I'd raise a TAC case. Thanks, Ryan Date: Tue, 10 Mar 2015 09:41:10 -0500 Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... From: jonv...@gmail.com<mailto:jonv...@gmail.com> To: ryanh...@outlook.com<mailto:ryanh...@outlook.com> CC: agrec...@gmail.com<mailto:agrec...@gmail.com>; cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> I applied the RSA cop file... the version from is 9.1.2.11900-12 I have tried going to: 10.0.1.11900-2 10.5.1.1-7 Same errors every time. All of them are the non-bootable ISO. Jonathan On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff mailto:ryanh...@outlook.com>> wrote: Jonathan, Have you applied any other cop or engineering special files besides the version 3 keys? Is your cluster based on the unrestricted export version or the restricted export version? Does the update your applying match (restricted versus unrestricted) Can you list out the specific version of 10.0.1 you are using and the specific version version of 10.5.1 that you want to go to? If you do a "show version active" on all the cluster nodes; what do you see? Is it the same on all nodes? I assume you tried to download a new image file from CCO and use that? Thanks, Ryan Original Message From: Jonathan Charles mailto:jonv...@gmail.com>> Sent: Tuesday, March 10, 2015 01:30 AM To: Andrew Grech mailto:agrec...@gmail.com>> Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... CC: Cisco VoIP Group mailto:cisco-voip@puck.nether.net>> Well, that didn't work... SFTP'd the ISO to the box, same error... Same error message... Jonathan On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles mailto:jonv...@gmail.com>> wrote: It is re-running after SFTPing from a Windows box (FreeFTPd)... Jonathan On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech mailto:agrec...@gmail.com>> wrote: Hi john, I've had a ISO from Linux to prime with bad permissions and had this error On 10/03/2015 1:13 PM, "Jonathan Charles" mailto:jonv...@gmail.com>> wrote: OK, let me try via SFTP (Windows box)... see what happens... Jonathan On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith mailto:wo...@justfamily.org>> wrote: Given that it is complaining about accessing the upgrade file, are you using dvd image/dvd on the host or sftp? I'd try a different method to see. Not a whole lot of information, but I have seen SFTP cause similar issues, I think it was a permissions problem on a linux setup using openssh. On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles mailto:jonv...@gmail.com>> wrote: Getting error: Error encountered: An unknown error occurred while accessing the upgrade file. Warning: A system reboot is required when the upgrade process completes or is canceled. This will ensure services affected by the upgrade process are functioning properly. Tried upgrade from to 10.0.1 and 10.5.1, same errors... I have applied the ciscocm.version3-keys.cop.sgn patch, no change in behavior... Any ideas? Jonathan ___ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
It is a jump upgrade (we are moving from a pizza box to vmware), I am doing the upgrade offbox to then import data to a 10.5.1 BE6K... I have rebooted it dozens of times... there is just one server (I have removed the other subs)... Jonathan On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff wrote: > In your email below it seemed you were trying an update from 10.0.1 to > 10.5.1 > > If you are coming *FROM* 9.1.2, you may be hitting this bug > https://tools.cisco.com/bugsearch/bug/CSCup45923 > > On page 3 of the 9.1.2 SU2 release notes ( > http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf) > it warns of this bug. The reported work around is to go directly to 10.5.1. > > f you are suggesting that you are still receiving the unknown error when > trying to directly upgrade 9.1.2 *TO* 10.5.1, then I'd go ahead and raise > a TAC case. > > If this isn't a production cluster or I didn't mind taking it down, I'd > reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got > the error, I'd raise a TAC case. > > Thanks, > > Ryan > > > ---------- > Date: Tue, 10 Mar 2015 09:41:10 -0500 > Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > From: jonv...@gmail.com > To: ryanh...@outlook.com > CC: agrec...@gmail.com; cisco-voip@puck.nether.net > > > I applied the RSA cop file... the version from is 9.1.2.11900-12 > > I have tried going to: > > 10.0.1.11900-2 > 10.5.1.1-7 > > Same errors every time. > > All of them are the non-bootable ISO. > > > > Jonathan > > On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff wrote: > > Jonathan, > > Have you applied any other cop or engineering special files besides the > version 3 keys? > > Is your cluster based on the unrestricted export version or the restricted > export version? Does the update your applying match (restricted versus > unrestricted) > > Can you list out the specific version of 10.0.1 you are using and the > specific version version of 10.5.1 that you want to go to? > > If you do a "show version active" on all the cluster nodes; what do you > see? Is it the same on all nodes? > > I assume you tried to download a new image file from CCO and use that? > > Thanks, > > Ryan > > > Original Message > From: Jonathan Charles > Sent: Tuesday, March 10, 2015 01:30 AM > To: Andrew Grech > Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > CC: Cisco VoIP Group > > Well, that didn't work... SFTP'd the ISO to the box, same error... > > Same error message... > > > > Jonathan > > On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles > wrote: > > It is re-running after SFTPing from a Windows box (FreeFTPd)... > > > Jonathan > > On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech wrote: > > Hi john, I've had a ISO from Linux to prime with bad permissions and had > this error > On 10/03/2015 1:13 PM, "Jonathan Charles" wrote: > > OK, let me try via SFTP (Windows box)... see what happens... > > > Jonathan > > On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith > wrote: > > Given that it is complaining about accessing the upgrade file, are you > using dvd image/dvd on the host or sftp? I'd try a different method to see. > > Not a whole lot of information, but I have seen SFTP cause similar issues, > I think it was a permissions problem on a linux setup using openssh. > > On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles > wrote: > > Getting error: > > > Error encountered: An unknown error occurred while accessing the upgrade > file. Warning: A system reboot is required when the upgrade process > completes or is canceled. This will ensure services affected by the upgrade > process are functioning properly. > > Tried upgrade from to 10.0.1 and 10.5.1, same errors... > > I have applied the ciscocm.version3-keys.cop.sgn patch, no change in > behavior... > > > Any ideas? > > > > Jonathan > > ___ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > > > > > ___ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > > > > > ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
There is on NTP server and it is accessible. Everything passed on the utils diagnose test thing... (didn't run the modules that needed to be run directly) Jonathan On Tue, Mar 10, 2015 at 6:57 AM, Kevin Przybylowski wrote: > Check your NTP server’s status ‘utils ntp status’ – if any are > inaccessible, remove them. Also ‘utils diagnose test’ is good to run as > well. > > > > > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf > Of *Jonathan Charles > *Sent:* Tuesday, March 10, 2015 1:06 AM > *To:* Andrew Grech > *Cc:* Cisco VoIP Group > *Subject:* Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > > > > Well, that didn't work... SFTP'd the ISO to the box, same error... > > > > Same error message... > > > > > > > > Jonathan > > > > On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles > wrote: > > It is re-running after SFTPing from a Windows box (FreeFTPd)... > > > > > > Jonathan > > > > On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech wrote: > > Hi john, I've had a ISO from Linux to prime with bad permissions and had > this error > > On 10/03/2015 1:13 PM, "Jonathan Charles" wrote: > > OK, let me try via SFTP (Windows box)... see what happens... > > > > > > Jonathan > > > > On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith > wrote: > > Given that it is complaining about accessing the upgrade file, are you > using dvd image/dvd on the host or sftp? I'd try a different method to see. > > > > Not a whole lot of information, but I have seen SFTP cause similar issues, > I think it was a permissions problem on a linux setup using openssh. > > > > On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles > wrote: > > Getting error: > > > > > > Error encountered: An unknown error occurred while accessing the upgrade > file. Warning: A system reboot is required when the upgrade process > completes or is canceled. This will ensure services affected by the upgrade > process are functioning properly. > > > > Tried upgrade from to 10.0.1 and 10.5.1, same errors... > > > > I have applied the ciscocm.version3-keys.cop.sgn patch, no change in > behavior... > > > > > > Any ideas? > > > > > > > > Jonathan > > > > ___ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > > > > > > > ___ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > > > > > ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
In your email below it seemed you were trying an update from 10.0.1 to 10.5.1 If you are coming FROM 9.1.2, you may be hitting this bug https://tools.cisco.com/bugsearch/bug/CSCup45923 On page 3 of the 9.1.2 SU2 release notes (http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf) it warns of this bug. The reported work around is to go directly to 10.5.1. f you are suggesting that you are still receiving the unknown error when trying to directly upgrade 9.1.2 TO 10.5.1, then I'd go ahead and raise a TAC case. If this isn't a production cluster or I didn't mind taking it down, I'd reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got the error, I'd raise a TAC case. Thanks, Ryan Date: Tue, 10 Mar 2015 09:41:10 -0500 Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... From: jonv...@gmail.com To: ryanh...@outlook.com CC: agrec...@gmail.com; cisco-voip@puck.nether.net I applied the RSA cop file... the version from is 9.1.2.11900-12 I have tried going to: 10.0.1.11900-210.5.1.1-7 Same errors every time. All of them are the non-bootable ISO. Jonathan On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff wrote: Jonathan, Have you applied any other cop or engineering special files besides the version 3 keys? Is your cluster based on the unrestricted export version or the restricted export version? Does the update your applying match (restricted versus unrestricted) Can you list out the specific version of 10.0.1 you are using and the specific version version of 10.5.1 that you want to go to? If you do a "show version active" on all the cluster nodes; what do you see? Is it the same on all nodes? I assume you tried to download a new image file from CCO and use that? Thanks, Ryan Original Message From: Jonathan Charles Sent: Tuesday, March 10, 2015 01:30 AM To: Andrew Grech Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... CC: Cisco VoIP Group Well, that didn't work... SFTP'd the ISO to the box, same error... Same error message... Jonathan On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles wrote: It is re-running after SFTPing from a Windows box (FreeFTPd)... Jonathan On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech wrote: Hi john, I've had a ISO from Linux to prime with bad permissions and had this error On 10/03/2015 1:13 PM, "Jonathan Charles" wrote: OK, let me try via SFTP (Windows box)... see what happens... Jonathan On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith wrote: Given that it is complaining about accessing the upgrade file, are you using dvd image/dvd on the host or sftp? I'd try a different method to see. Not a whole lot of information, but I have seen SFTP cause similar issues, I think it was a permissions problem on a linux setup using openssh. On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles wrote: Getting error: Error encountered: An unknown error occurred while accessing the upgrade file. Warning: A system reboot is required when the upgrade process completes or is canceled. This will ensure services affected by the upgrade process are functioning properly. Tried upgrade from to 10.0.1 and 10.5.1, same errors... I have applied the ciscocm.version3-keys.cop.sgn patch, no change in behavior... Any ideas? Jonathan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
I applied the RSA cop file... the version from is 9.1.2.11900-12 I have tried going to: 10.0.1.11900-2 10.5.1.1-7 Same errors every time. All of them are the non-bootable ISO. Jonathan On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff wrote: > Jonathan, > > Have you applied any other cop or engineering special files besides the > version 3 keys? > > Is your cluster based on the unrestricted export version or the restricted > export version? Does the update your applying match (restricted versus > unrestricted) > > Can you list out the specific version of 10.0.1 you are using and the > specific version version of 10.5.1 that you want to go to? > > If you do a "show version active" on all the cluster nodes; what do you > see? Is it the same on all nodes? > > I assume you tried to download a new image file from CCO and use that? > > Thanks, > > Ryan > > > Original Message > From: Jonathan Charles > Sent: Tuesday, March 10, 2015 01:30 AM > To: Andrew Grech > Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... > CC: Cisco VoIP Group > > Well, that didn't work... SFTP'd the ISO to the box, same error... > > Same error message... > > > > Jonathan > > On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles > wrote: > >> It is re-running after SFTPing from a Windows box (FreeFTPd)... >> >> >> Jonathan >> >> On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech wrote: >> >>> Hi john, I've had a ISO from Linux to prime with bad permissions and had >>> this error >>> On 10/03/2015 1:13 PM, "Jonathan Charles" wrote: >>> >>>> OK, let me try via SFTP (Windows box)... see what happens... >>>> >>>> >>>> Jonathan >>>> >>>> On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith >>> > wrote: >>>> >>>>> Given that it is complaining about accessing the upgrade file, are you >>>>> using dvd image/dvd on the host or sftp? I'd try a different method to >>>>> see. >>>>> >>>>> Not a whole lot of information, but I have seen SFTP cause similar >>>>> issues, I think it was a permissions problem on a linux setup using >>>>> openssh. >>>>> >>>>> On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles >>>>> wrote: >>>>> >>>>>> Getting error: >>>>>> >>>>>> >>>>>> Error encountered: An unknown error occurred while accessing the >>>>>> upgrade file. Warning: A system reboot is required when the upgrade >>>>>> process >>>>>> completes or is canceled. This will ensure services affected by the >>>>>> upgrade >>>>>> process are functioning properly. >>>>>> >>>>>> Tried upgrade from to 10.0.1 and 10.5.1, same errors... >>>>>> >>>>>> I have applied the ciscocm.version3-keys.cop.sgn patch, no change in >>>>>> behavior... >>>>>> >>>>>> >>>>>> Any ideas? >>>>>> >>>>>> >>>>>> >>>>>> Jonathan >>>>>> >>>>>> ___ >>>>>> cisco-voip mailing list >>>>>> cisco-voip@puck.nether.net >>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip >>>>>> >>>>>> >>>>> >>>> >>>> ___ >>>> cisco-voip mailing list >>>> cisco-voip@puck.nether.net >>>> https://puck.nether.net/mailman/listinfo/cisco-voip >>>> >>>> >> > ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
Check your NTP server’s status ‘utils ntp status’ – if any are inaccessible, remove them. Also ‘utils diagnose test’ is good to run as well. From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Jonathan Charles Sent: Tuesday, March 10, 2015 1:06 AM To: Andrew Grech Cc: Cisco VoIP Group Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails... Well, that didn't work... SFTP'd the ISO to the box, same error... Same error message... Jonathan On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles mailto:jonv...@gmail.com>> wrote: It is re-running after SFTPing from a Windows box (FreeFTPd)... Jonathan On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech mailto:agrec...@gmail.com>> wrote: Hi john, I've had a ISO from Linux to prime with bad permissions and had this error On 10/03/2015 1:13 PM, "Jonathan Charles" mailto:jonv...@gmail.com>> wrote: OK, let me try via SFTP (Windows box)... see what happens... Jonathan On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith mailto:wo...@justfamily.org>> wrote: Given that it is complaining about accessing the upgrade file, are you using dvd image/dvd on the host or sftp? I'd try a different method to see. Not a whole lot of information, but I have seen SFTP cause similar issues, I think it was a permissions problem on a linux setup using openssh. On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles mailto:jonv...@gmail.com>> wrote: Getting error: Error encountered: An unknown error occurred while accessing the upgrade file. Warning: A system reboot is required when the upgrade process completes or is canceled. This will ensure services affected by the upgrade process are functioning properly. Tried upgrade from to 10.0.1 and 10.5.1, same errors... I have applied the ciscocm.version3-keys.cop.sgn patch, no change in behavior... Any ideas? Jonathan ___ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
Jonathan, Have you applied any other cop or engineering special files besides the version 3 keys? Is your cluster based on the unrestricted export version or the restricted export version? Does the update your applying match (restricted versus unrestricted) Can you list out the specific version of 10.0.1 you are using and the specific version version of 10.5.1 that you want to go to? If you do a "show version active" on all the cluster nodes; what do you see? Is it the same on all nodes? I assume you tried to download a new image file from CCO and use that? Thanks, Ryan___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
It is re-running after SFTPing from a Windows box (FreeFTPd)... Jonathan On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech wrote: > Hi john, I've had a ISO from Linux to prime with bad permissions and had > this error > On 10/03/2015 1:13 PM, "Jonathan Charles" wrote: > >> OK, let me try via SFTP (Windows box)... see what happens... >> >> >> Jonathan >> >> On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith >> wrote: >> >>> Given that it is complaining about accessing the upgrade file, are you >>> using dvd image/dvd on the host or sftp? I'd try a different method to see. >>> >>> Not a whole lot of information, but I have seen SFTP cause similar >>> issues, I think it was a permissions problem on a linux setup using openssh. >>> >>> On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles >>> wrote: >>> Getting error: Error encountered: An unknown error occurred while accessing the upgrade file. Warning: A system reboot is required when the upgrade process completes or is canceled. This will ensure services affected by the upgrade process are functioning properly. Tried upgrade from to 10.0.1 and 10.5.1, same errors... I have applied the ciscocm.version3-keys.cop.sgn patch, no change in behavior... Any ideas? Jonathan ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip >>> >> >> ___ >> cisco-voip mailing list >> cisco-voip@puck.nether.net >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
Hi john, I've had a ISO from Linux to prime with bad permissions and had this error On 10/03/2015 1:13 PM, "Jonathan Charles" wrote: > OK, let me try via SFTP (Windows box)... see what happens... > > > Jonathan > > On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith > wrote: > >> Given that it is complaining about accessing the upgrade file, are you >> using dvd image/dvd on the host or sftp? I'd try a different method to see. >> >> Not a whole lot of information, but I have seen SFTP cause similar >> issues, I think it was a permissions problem on a linux setup using openssh. >> >> On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles >> wrote: >> >>> Getting error: >>> >>> >>> Error encountered: An unknown error occurred while accessing the upgrade >>> file. Warning: A system reboot is required when the upgrade process >>> completes or is canceled. This will ensure services affected by the upgrade >>> process are functioning properly. >>> >>> Tried upgrade from to 10.0.1 and 10.5.1, same errors... >>> >>> I have applied the ciscocm.version3-keys.cop.sgn patch, no change in >>> behavior... >>> >>> >>> Any ideas? >>> >>> >>> >>> Jonathan >>> >>> ___ >>> cisco-voip mailing list >>> cisco-voip@puck.nether.net >>> https://puck.nether.net/mailman/listinfo/cisco-voip >>> >>> >> > > ___ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > > ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
OK, let me try via SFTP (Windows box)... see what happens... Jonathan On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith wrote: > Given that it is complaining about accessing the upgrade file, are you > using dvd image/dvd on the host or sftp? I'd try a different method to see. > > Not a whole lot of information, but I have seen SFTP cause similar issues, > I think it was a permissions problem on a linux setup using openssh. > > On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles > wrote: > >> Getting error: >> >> >> Error encountered: An unknown error occurred while accessing the upgrade >> file. Warning: A system reboot is required when the upgrade process >> completes or is canceled. This will ensure services affected by the upgrade >> process are functioning properly. >> >> Tried upgrade from to 10.0.1 and 10.5.1, same errors... >> >> I have applied the ciscocm.version3-keys.cop.sgn patch, no change in >> behavior... >> >> >> Any ideas? >> >> >> >> Jonathan >> >> ___ >> cisco-voip mailing list >> cisco-voip@puck.nether.net >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> > ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
I am using an ISO mounted to the VM Jonathan On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith wrote: > Given that it is complaining about accessing the upgrade file, are you > using dvd image/dvd on the host or sftp? I'd try a different method to see. > > Not a whole lot of information, but I have seen SFTP cause similar issues, > I think it was a permissions problem on a linux setup using openssh. > > On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles > wrote: > >> Getting error: >> >> >> Error encountered: An unknown error occurred while accessing the upgrade >> file. Warning: A system reboot is required when the upgrade process >> completes or is canceled. This will ensure services affected by the upgrade >> process are functioning properly. >> >> Tried upgrade from to 10.0.1 and 10.5.1, same errors... >> >> I have applied the ciscocm.version3-keys.cop.sgn patch, no change in >> behavior... >> >> >> Any ideas? >> >> >> >> Jonathan >> >> ___ >> cisco-voip mailing list >> cisco-voip@puck.nether.net >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> > ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
Given that it is complaining about accessing the upgrade file, are you using dvd image/dvd on the host or sftp? I'd try a different method to see. Not a whole lot of information, but I have seen SFTP cause similar issues, I think it was a permissions problem on a linux setup using openssh. On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles wrote: > Getting error: > > > Error encountered: An unknown error occurred while accessing the upgrade > file. Warning: A system reboot is required when the upgrade process > completes or is canceled. This will ensure services affected by the upgrade > process are functioning properly. > > Tried upgrade from to 10.0.1 and 10.5.1, same errors... > > I have applied the ciscocm.version3-keys.cop.sgn patch, no change in > behavior... > > > Any ideas? > > > > Jonathan > > ___ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > > ___ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
