[Declude.JunkMail] mailbox forwarding no action

2003-09-10 Thread Jason W. Allen
I'm pretty new to Declude Spam so I may have something setup wrong.

I have --

IMail: 7.0 ?5?
Declude Junkmail: 1.75 Pro

Virtual Domain: mail.example.com
With alias: example.com

Mailbox that has forwarding on it
[EMAIL PROTECTED]
  forwards to: [EMAIL PROTECTED]  [EMAIL PROTECTED]

User1   has user config file (user1.junkmail)
User3   has user config file (user2.junkmail)
mail.example.com   has default config file ($default$.junkmail)

All three config files are basically the say, with the only difference being
the WHITELISTFILE settings.

declude   has default config file ($default.junkmail)
This config file has everything turned off.
**

Now if a message is sent to User1 it fails tests, the log says that it is
moving the message to the spambox mailbox (this is the correct action), but
it never makes it, and the users that are setup to receive the forwarded
message get it.  Now the final users, get the message, in the headers it
says it fails but no action is taken.

If I remove the forward.ima file from the User1 directory (turning off
forwarding) everything behaves as it should ( the message goes into the spam
box).  Put the forwarding back on and it reverts bas to the problem state.

Below is the debug log file, as you can see the log thinks the message is
being moved to the correct place, but it never gets there.  And there are no
logs for the forwarded message to User2 and User3.

Am I doing some wrong. If you want I can show you the config files.

Thanks in advance.

--Jason W. Allen


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RE: [Declude.JunkMail] mailbox forwarding no action

2003-09-10 Thread Jason W. Allen
What I don't understand, is that the logs say it is using the correct config
file and then performing the correct action.  But that is as far as it goes.
The message doesn't actually get moved the Spambox Mailbox, but gets
forwarded on to the downstream users and then settings don't pick it up.

The SMTP logs, just show the message being received and then being converted
to a .FWD File and forwarded to User2  User3



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
Sent: Wednesday, September 10, 2003 10:32 AM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] mailbox forwarding no action



Virtual Domain: mail.example.com
With alias: example.com

Mailbox that has forwarding on it
[EMAIL PROTECTED]

In this case, all E-mail sent to [EMAIL PROTECTED] will use the
configurations for [EMAIL PROTECTED].  that would be a per-user file
\IMail\Declude\mail.example.com\user1.JunkMail or a per-domain file
\IMail\Declude\mail.example.com.

   forwards to: [EMAIL PROTECTED]  [EMAIL PROTECTED]

That actually isn't relevant here -- the E-mail will be scanned based on
the settings for user1.

Now if a message is sent to User1 it fails tests, the log says that it is
moving the message to the spambox mailbox (this is the correct action), but
it never makes it, and the users that are setup to receive the forwarded
message get it.

Have you checked the IMail SMTP log files?  They should provide some
information as to what is happening.

-Scott
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RE: [Declude.JunkMail] mailbox forwarding no action

2003-09-10 Thread Jason W. Allen
I have added the ., to the forward file and now a copy of the message gets
moved to the spambox.  But the message still goes downstream to the
forwarded to Users and does not get picked up as spam.

I think I follow the logic, of why this is not working: the message comes in
from the outside, a copy is made to be processed by the forwarding Engine,
the external (original message) gets tested, and since I don't have a copy
being saved to the original recipient it doesn't do anything (since I
enabled '.', it does get processed by declude and gets moved to the
spambox--Correctly), the FWD Message does not get tested since it is now
internal to the server, and goes to the downstream users, never getting
tested, no action is taken and spam gets through.  Is this the correct
logic, or am I missing something?

Is there a way around this, such as once the message is moved then it is no
longer forwarded, or that an internal message (the FWD message that gets
processed by the SMTP-FWD) gets scanned by the Junkmail?  Or should I revise
my whole policy about forwarding?

--Jason W. Allen

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
Sent: Wednesday, September 10, 2003 10:52 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] mailbox forwarding no action



What I don't understand, is that the logs say it is using the correct
config
file and then performing the correct action.  But that is as far as it
goes.
The message doesn't actually get moved the Spambox Mailbox, but gets
forwarded on to the downstream users and then settings don't pick it up.

What happens here is Declude JunkMail changes the recipient's address from
[EMAIL PROTECTED] to [EMAIL PROTECTED], and IMail is then
supposed to deliver it to the spambox account.

The SMTP logs, just show the message being received and then being
converted
to a .FWD File and forwarded to User2  User3

Are you sure that you have a ., at the beginning of the forwarding
line?  Without that, IMail won't keep a copy in the original recipient's
mailbox.

-Scott
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vulnerability detection.
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RE: [Declude.JunkMail] mailbox forwarding no action

2003-09-10 Thread Jason W. Allen
So in other words, If I have mailboxes with forwarding on them Spam will
still get through.

Disappointing...

--Jason W. Allen

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
Sent: Wednesday, September 10, 2003 11:23 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] mailbox forwarding no action



I have added the ., to the forward file and now a copy of the message gets
moved to the spambox.  But the message still goes downstream to the
forwarded to Users and does not get picked up as spam.

That is the way that it should work.  E-mail that is forwarded from one
user to another automatically in IMail (as opposed to aliases or forwarding
from a mail client) bypasses any scanning.

I think I follow the logic, of why this is not working: the message comes
in
from the outside, a copy is made to be processed by the forwarding Engine,
the external (original message) gets tested, and since I don't have a copy
being saved to the original recipient it doesn't do anything (since I
enabled '.', it does get processed by declude and gets moved to the
spambox--Correctly), the FWD Message does not get tested since it is now
internal to the server, and goes to the downstream users, never getting
tested, no action is taken and spam gets through.  Is this the correct
logic, or am I missing something?

Very close.  The forwarding is actually handled by IMail after the E-mail
is processed by Declude, so there is no evidence of forwarding when Declude
sees the E-mail.

Is there a way around this, such as once the message is moved then it is no
longer forwarded, or that an internal message (the FWD message that gets
processed by the SMTP-FWD) gets scanned by the Junkmail?

Unfortunately, I'm not aware of any way around this.

-Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail mailservers.
Declude Virus: Catches known viruses and is the leader in mailserver
vulnerability detection.
Find out what you have been missing: Ask for a free 30-day evaluation.

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RE: [Declude.JunkMail] mailbox forwarding no action

2003-09-10 Thread Jason W. Allen
It appears that I spoke too soon...

I have figured it out.  I really don't want to beat a dead horse, but I
really needed a solution for this.  We have Addresses that need to have mail
come from them, but note really receive mail, that why it needs to have a
real mailbox (valid user) to send mail.  Such as techsupport, etc.

But these mailboxes are forwarded to multiple people, but with the
configuration all the end mailboxes get a ton of spam, that's why it very
important, that I find a solution.

So for anybody that's interested here is the fix.

For the mailbox that is currently forwarded:  [EMAIL PROTECTED]
Remove all the forwarding on this box.

Create an Alias that has the same name as the Mailbox:  [EMAIL PROTECTED]
Forward this alias to the user(s) you need, to make sure that you can use
the existing config files, make sure you forward to the Full Host, such as
[EMAIL PROTECTED]  You can also setup the forwarding to a list file,
See the Imail documentation for that.

There you have it.  Any spam that comes in for the Alias will get redirected
before in gets tested by declude, making declude think that the message came
directly to the end user and test it accordingly.

--Jason W. Allen


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Jason W. Allen
Sent: Wednesday, September 10, 2003 12:11 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] mailbox forwarding no action


So in other words, If I have mailboxes with forwarding on them Spam will
still get through.

Disappointing...

--Jason W. Allen

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
Sent: Wednesday, September 10, 2003 11:23 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] mailbox forwarding no action



I have added the ., to the forward file and now a copy of the message gets
moved to the spambox.  But the message still goes downstream to the
forwarded to Users and does not get picked up as spam.

That is the way that it should work.  E-mail that is forwarded from one
user to another automatically in IMail (as opposed to aliases or forwarding
from a mail client) bypasses any scanning.

I think I follow the logic, of why this is not working: the message comes
in
from the outside, a copy is made to be processed by the forwarding Engine,
the external (original message) gets tested, and since I don't have a copy
being saved to the original recipient it doesn't do anything (since I
enabled '.', it does get processed by declude and gets moved to the
spambox--Correctly), the FWD Message does not get tested since it is now
internal to the server, and goes to the downstream users, never getting
tested, no action is taken and spam gets through.  Is this the correct
logic, or am I missing something?

Very close.  The forwarding is actually handled by IMail after the E-mail
is processed by Declude, so there is no evidence of forwarding when Declude
sees the E-mail.

Is there a way around this, such as once the message is moved then it is no
longer forwarded, or that an internal message (the FWD message that gets
processed by the SMTP-FWD) gets scanned by the Junkmail?

Unfortunately, I'm not aware of any way around this.

-Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail mailservers.
Declude Virus: Catches known viruses and is the leader in mailserver
vulnerability detection.
Find out what you have been missing: Ask for a free 30-day evaluation.

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RE: [Declude.JunkMail] mailbox forwarding no action

2003-09-10 Thread Jason W. Allen
Some of the mail is not coming from a client.  I have mail auto generators
on some servers for certain apps, and websites.  If I try to send from an
alias I get relaying errors, since I can't use other settings, other then a
mailfrom.  So that's why I need a valid Email Address.

--Jason W. Allen

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Charles Frolick
Sent: Wednesday, September 10, 2003 1:25 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] mailbox forwarding no action


Why do they have to have a real mail box?  I send mail as aliases all
the time, my support, sales, postmaster, hostmaster, webmaster, staff,
etc., addresses are all aliases but I have no problem sending as them,
as long as the client is configured correctly.

Thanks,
Chuck Frolick
ArgoNet, Inc.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jason W. Allen
Sent: Wednesday, September 10, 2003 11:42 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] mailbox forwarding no action


It appears that I spoke too soon...

I have figured it out.  I really don't want to beat a dead horse, but I
really needed a solution for this.  We have Addresses that need to have
mail
come from them, but note really receive mail, that why it needs to have
a
real mailbox (valid user) to send mail.  Such as techsupport, etc.

But these mailboxes are forwarded to multiple people, but with the
configuration all the end mailboxes get a ton of spam, that's why it
very
important, that I find a solution.

So for anybody that's interested here is the fix.

For the mailbox that is currently forwarded:  [EMAIL PROTECTED]
Remove all the forwarding on this box.

Create an Alias that has the same name as the Mailbox:
[EMAIL PROTECTED]
Forward this alias to the user(s) you need, to make sure that you can
use
the existing config files, make sure you forward to the Full Host, such
as
[EMAIL PROTECTED]  You can also setup the forwarding to a list
file,
See the Imail documentation for that.

There you have it.  Any spam that comes in for the Alias will get
redirected
before in gets tested by declude, making declude think that the message
came
directly to the end user and test it accordingly.

--Jason W. Allen


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Jason W. Allen
Sent: Wednesday, September 10, 2003 12:11 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] mailbox forwarding no action


So in other words, If I have mailboxes with forwarding on them Spam will
still get through.

Disappointing...

--Jason W. Allen

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of R. Scott Perry
Sent: Wednesday, September 10, 2003 11:23 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] mailbox forwarding no action



I have added the ., to the forward file and now a copy of the message
gets
moved to the spambox.  But the message still goes downstream to the
forwarded to Users and does not get picked up as spam.

That is the way that it should work.  E-mail that is forwarded from one
user to another automatically in IMail (as opposed to aliases or
forwarding
from a mail client) bypasses any scanning.

I think I follow the logic, of why this is not working: the message
comes
in
from the outside, a copy is made to be processed by the forwarding
Engine,
the external (original message) gets tested, and since I don't have a
copy
being saved to the original recipient it doesn't do anything (since I
enabled '.', it does get processed by declude and gets moved to the
spambox--Correctly), the FWD Message does not get tested since it is
now
internal to the server, and goes to the downstream users, never getting
tested, no action is taken and spam gets through.  Is this the correct
logic, or am I missing something?

Very close.  The forwarding is actually handled by IMail after the
E-mail
is processed by Declude, so there is no evidence of forwarding when
Declude
sees the E-mail.

Is there a way around this, such as once the message is moved then it
is no
longer forwarded, or that an internal message (the FWD message that
gets
processed by the SMTP-FWD) gets scanned by the Junkmail?

Unfortunately, I'm not aware of any way around this.

-Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail mailservers.
Declude Virus: Catches known viruses and is the leader in mailserver
vulnerability detection.
Find out what you have been missing: Ask for a free 30-day evaluation.

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RE: Re[2]: [Declude.JunkMail] mailbox forwarding no action

2003-09-10 Thread Jason W. Allen
See now you've confused me... Which isn't very hard.

I believe I have Relay for Local Users Only (If I look in the Imail admin
interface, that what it says, but it says relay by addresses in the web
admin).  Yet If I test relaying (by telneting in and trying to send
something with a local user address), I still get a relaying error and it
won't let it.   To me that means I'm am not a Open relay.  But I still need
a local usermailbox to send from my App mailers.

--Jason W. Allen

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Sanford Whiteman
Sent: Wednesday, September 10, 2003 2:13 PM
To: Jason W. Allen
Subject: Re[2]: [Declude.JunkMail] mailbox forwarding no action


 If  I try to send from an alias I get relaying errors, since I can't
 use  other  settings,  other then a mailfrom. So that's why I need a
 valid Email Address.

Please  don't  tell us that you're using 'Relay for Local Users'--i.e.
that  you're  running  an  open  relay  (unless  this  is only exposed
internally).

While some apps can't handle AUTH, is there some reason that you can't
relay by IP? Are these server IPs really changing all that much?

-Sandy



Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: [EMAIL PROTECTED]


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RE: Re[2]: [Declude.JunkMail] mailbox forwarding no action

2003-09-10 Thread Jason W. Allen
Working on it.  Thanks for the tests, I don't know what I was doing wrong.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Charles Frolick
Sent: Wednesday, September 10, 2003 3:32 PM
To: [EMAIL PROTECTED]
Subject: RE: Re[2]: [Declude.JunkMail] mailbox forwarding no action


Just relayed an email through your server from my desk.
Transcript folows:

Opening mail.mpgis.net...
 220 gershwin.mpgis.net (IMail 7.07 36033-2) NT-ESMTP Server X1
 HELO argolink.net
 250 hello gershwin.mpgis.net
 MAIL FROM: [EMAIL PROTECTED]
 250 ok
 RCPT TO: [EMAIL PROTECTED]
 250 ok its for [EMAIL PROTECTED]
 DATA
 354 ok, send it; end with CRLF.CRLF
 Sending Data...
 250 Message queued
 QUIT
 221 Goodbye

You are an open relay. The ONLY acceptable settings are, relay for
address or no relay.

Thank you,
Chuck Frolick
ArgoNet, Inc.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jason W. Allen
Sent: Wednesday, September 10, 2003 1:57 PM
To: [EMAIL PROTECTED]
Subject: RE: Re[2]: [Declude.JunkMail] mailbox forwarding no action


See now you've confused me... Which isn't very hard.

I believe I have Relay for Local Users Only (If I look in the Imail
admin
interface, that what it says, but it says relay by addresses in the web
admin).  Yet If I test relaying (by telneting in and trying to send
something with a local user address), I still get a relaying error and
it
won't let it.   To me that means I'm am not a Open relay.  But I still
need
a local usermailbox to send from my App mailers.

--Jason W. Allen

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