David Malouf...great, provocative post.
OK...this is what I believe in: Design to empower people. Design to
encourage and allow people to question. Design to encourage
mindfulness of self. Design to encourage, teach, and reward critical
thinking. Design to allow people to see there are
I see teaching a person to use less electricity and designing a
product to use less electricity as two different things. In the 2nd
case, I don't need to change my behavior - now, running the
hairdryer and the vacuum don't short my system.
I just don't see how interaction designers can, with
I just don't see how interaction designers can, with confidence,take
it upon themselves to overcome the major challenges of society.
Interesting discussion. I think we can take it as a given that we're not
doing much, as a profession, to curb waste and needless consumption. Quite
the opposite, in
Maybe the article wasn't about IxDers changing all aspects of
society. It's just that the article didn't read that way, so I was
going off of what I read.
I agree that IxDers - when they are empowered to do so, should
consider knowledge and understanding from these fields related to
social pysch
The article does not pay enough respect to other fields that focus
specifically on behavior change management - i.e., public health,
change managment, psychology, etc. I also agree that supporting
arguments are too scarce to support the author's main argument, that
Interaction design can solve the
I guess I'm in the minority on this and design for sustainability.
I think interaction designers should design interactions that meet
the goals and needs of the users for whom the interaction is
designed. Somehow, there's an imperious political bent that seems to
come out in some
Joe - I know what you're saying, and it's something I've considered quite a
lot.
But what do you think in cases where users' goals/needs really *could* align
with an environmentally beneficial perspective, assuming they realise it?
E.g. no user wants to spend more on energy, but the design of
FYI,
Robert Fabricant is one of our Session Speakers at
interaction'09|vancouver in February. I for one look forward to
hearing his talk.
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Posted from the new ixda.org
http://www.ixda.org/discuss?post=36296
Thanks for that - it's a great article and plugs into quite a lot of
the service design thinking I've been doing more recently.
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Posted from the new ixda.org
http://www.ixda.org/discuss?post=36296
(Fabricant begins his article by asserting that interaction design central
to solving the major issues facing our society today) but the blog post
suffers from an unbearable lightness of being, and provides scant example of
places where interaction design and behavioral economics intersect to
That's an interesting piece - 'Design for Impulse' is another variation to
reference!
I've been researching what I call 'Design with Intent' (
http://architectures.danlockton.co.uk/what-is-design-with-intent/ ) for a
few years now, more recently (for my PhD at Brunel in London) focused on
Just this weekend I was chatting about Thanksgiving travel experiences
with friends, and I was confronted with an example of interaction
design affecting group behavior. I heard story after story of people
battling over the right/ability to recline their seats during the
flight, and the fairly
This article made me think of unintended consequences. For example, Bruce
Schneier wrote in his book Beyond Fear how the increase in secure car
ignitions (that can't be hardwired) led to an increase in the number of
carjackings in Russia. In this case, the immediate design outcome was to
make the
Hey David,
Wow, I'm glad we're finally discussing this! Yes, I do think as Interaction
Designers we should be influencing behavior to the betterment of society.
In fact, this almost dovetails into what Eli Blevis talks about
(sustainable interaction design). Dave, I think you have a real
Nice find!
As interaction designers - we actually have more influence over behavior,
and can at least design for desired behaviors in the user's interactions
with the system - I am thinking most specifically about when Porter
discusses in his book the reputation and rewards system employed by
Dave,
Interesting article: thanks for sharing it with us.
Designing for behavioural change is a central consideration in the UX
strategy work I do, but I haven't really paid enough attention to the
aggregate effect of lots of individual changes in behaviour, and how to
design for the resulting
Fabricant begins his article by asserting that interaction design is
central to solving the major issues facing our society today. I
agree, but it's tough to reconcile with a community of practice who
overwhelmingly limit themselves to the digital realm and deny the
problems Fabricant describes as
Jeff, I think my gut feel was really similar to yours.
I do have to say though that about 4 years ago when I was considering
going to Pratt for my masters in ID, I took some time out to do an
information interview with a local ID now interactive design agency
principal, John Payne (you
One of the best overviews of transformation design is RED's 2006 call
to action. The PDF is available here:
http://www.designcouncil.info/mt/RED/transformationdesign/
It includes four case studies: diabetes care, supply chain
management, the Mayo Clinic SPARC initiative and a rural transport
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