Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Angel Marquez
Ford, HenryHR Giger

On Tue, Feb 17, 2009 at 11:35 PM, Andrei Herasimchuk 
aherasimc...@involutionstudios.com wrote:


 On Feb 17, 2009, at 5:09 PM, dave malouf wrote:

  But in general, your list is my list.


 If you're going to use software technology examples, considering we are
 still in early stages of that tech, we should acknowledge that most of the
 great interaction designers up until now haven't been designers at all.
 They've been engineers. It's going to be like that for some time. In Dan's
 list, more than half of those people were engineers first, and would
 probably call themselves engineers still, not designers.

 Mike Schuster? Thomas Knoll? Those two basically made Illustrator and
 Photoshop happen. Mark Hamburg? Definitely up there. The engineering team on
 Mac System 7? Better toss in Andy Hertzfeld into the mix as well. Then
 there's the guys behind things like AutoCAD. The engineers behind Alias,
 Wavefront, and SoftImage, cutting edge 3D which is one of the most difficult
 interface and interaction problems you've got in all of software design. The
 original PageMaker team! Which if you can travel back to 1986 was about as
 cutting edge and genre defining as it gets in this field considering what
 they created, how they did on a 9 black and white screen with 640x480 pixel
 resolution, and with what computing horsepower they had at the time.

 Could easily go on and on in this fashion.

 Designers like a Rand, Eames or a Dreyfuss type -- if you are trying to
 make parallels to this field -- are probably just getting out of high school
 at this very moment, if they've even gotten out of junior high. Until they
 come along, should give the engineers who made all of this happen the credit
 they are due for being great designers as well. And there have been plenty
 of great ones.

 --
 Andrei Herasimchuk

 Chief Design Officer, Involution Studios
 innovating the digital world

 e. and...@involutionstudios.com
 c. +1 408 306 6422


 
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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Angel Marquez
That metatools guy that did kai's power goo. Those interfaces were amazing
on mac os 7.5.3
3D has come along way since ray dream designer and specualr indiniD. I think
3DS max has the 'best' ux going on these days even though it is PC only.

I agree, the clone wars were minimal when bryce and metacreations were
making the wow UI's.

Autodesk kills it. Their products are real tools that meet real needs.

On Wed, Feb 18, 2009 at 12:01 AM, Angel Marquez angel.marq...@gmail.comwrote:

 Ford, HenryHR Giger

 On Tue, Feb 17, 2009 at 11:35 PM, Andrei Herasimchuk 
 aherasimc...@involutionstudios.com wrote:


 On Feb 17, 2009, at 5:09 PM, dave malouf wrote:

  But in general, your list is my list.


 If you're going to use software technology examples, considering we are
 still in early stages of that tech, we should acknowledge that most of the
 great interaction designers up until now haven't been designers at all.
 They've been engineers. It's going to be like that for some time. In Dan's
 list, more than half of those people were engineers first, and would
 probably call themselves engineers still, not designers.

 Mike Schuster? Thomas Knoll? Those two basically made Illustrator and
 Photoshop happen. Mark Hamburg? Definitely up there. The engineering team on
 Mac System 7? Better toss in Andy Hertzfeld into the mix as well. Then
 there's the guys behind things like AutoCAD. The engineers behind Alias,
 Wavefront, and SoftImage, cutting edge 3D which is one of the most difficult
 interface and interaction problems you've got in all of software design. The
 original PageMaker team! Which if you can travel back to 1986 was about as
 cutting edge and genre defining as it gets in this field considering what
 they created, how they did on a 9 black and white screen with 640x480 pixel
 resolution, and with what computing horsepower they had at the time.

 Could easily go on and on in this fashion.

 Designers like a Rand, Eames or a Dreyfuss type -- if you are trying to
 make parallels to this field -- are probably just getting out of high school
 at this very moment, if they've even gotten out of junior high. Until they
 come along, should give the engineers who made all of this happen the credit
 they are due for being great designers as well. And there have been plenty
 of great ones.

 --
 Andrei Herasimchuk

 Chief Design Officer, Involution Studios
 innovating the digital world

 e. and...@involutionstudios.com
 c. +1 408 306 6422


 
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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Steve Baty
Angel,

After Andrei's post I thought of Kai's Power Tools as well. Kai Krause was
the guy's name. Along with Phil Clemenger a little later on.

Steve

2009/2/18 Angel Marquez angel.marq...@gmail.com

 That metatools guy that did kai's power goo. Those interfaces were amazing
 on mac os 7.5.3




-- 
Steve 'Doc' Baty | Principal | Meld Consulting | P: +61 417 061 292 | E:
steveb...@meld.com.au | Twitter: docbaty | LinkedIn:
www.linkedin.com/in/stevebaty

Blog: http://meld.com.au/blog
Contributor: Johnny Holland - johnnyholland.org
Contributor: UXMatters - www.uxmatters.com
UX Australia: 25-27 August, http://uxaustralia.com.au
UX Book Club: http://uxbookclub.org/ - Read, discuss, connect.

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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Steve Baty
Correction: Phil Clevenger was the other guy's name.

2009/2/18 Steve Baty steveb...@gmail.com

 Angel,

 After Andrei's post I thought of Kai's Power Tools as well. Kai Krause was
 the guy's name. Along with Phil Clemenger a little later on.

 Steve

 2009/2/18 Angel Marquez angel.marq...@gmail.com

 That metatools guy that did kai's power goo. Those interfaces were amazing
 on mac os 7.5.3




 --
 Steve 'Doc' Baty | Principal | Meld Consulting | P: +61 417 061 292 | E:
 steveb...@meld.com.au | Twitter: docbaty | LinkedIn:
 www.linkedin.com/in/stevebaty

 Blog: http://meld.com.au/blog
 Contributor: Johnny Holland - johnnyholland.org
 Contributor: UXMatters - www.uxmatters.com
 UX Australia: 25-27 August, http://uxaustralia.com.au
 UX Book Club: http://uxbookclub.org/ - Read, discuss, connect.




-- 
Steve 'Doc' Baty | Principal | Meld Consulting | P: +61 417 061 292 | E:
steveb...@meld.com.au | Twitter: docbaty | LinkedIn:
www.linkedin.com/in/stevebaty

Blog: http://docholdsfourth.blogspot.com
Contributor: UXMatters - www.uxmatters.com
UX Australia: 25-27 August, http://uxaustralia.com.au
UX Book Club: http://uxbookclub.org/ - Read, discuss, connect.

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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Angel Marquez
Hey Steve,
Yea, I just looked him up. I have pleasant memories of the people the time
and how that was all introduced to me. I started my professional career
path' on mac 7.5.3, illustrator 7  photoshop 4.
It has been interesting to see how things have synthesized over the years.

On Wed, Feb 18, 2009 at 12:22 AM, Steve Baty steveb...@gmail.com wrote:

 Angel,

 After Andrei's post I thought of Kai's Power Tools as well. Kai Krause was
 the guy's name. Along with Phil Clemenger a little later on.

 Steve

 2009/2/18 Angel Marquez angel.marq...@gmail.com

 That metatools guy that did kai's power goo. Those interfaces were amazing
 on mac os 7.5.3




 --
 Steve 'Doc' Baty | Principal | Meld Consulting | P: +61 417 061 292 | E:
 steveb...@meld.com.au | Twitter: docbaty | LinkedIn:
 www.linkedin.com/in/stevebaty

 Blog: http://meld.com.au/blog
 Contributor: Johnny Holland - johnnyholland.org
 Contributor: UXMatters - www.uxmatters.com
 UX Australia: 25-27 August, http://uxaustralia.com.au
 UX Book Club: http://uxbookclub.org/ - Read, discuss, connect.


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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Angel Marquez
Kai Krause http://en.wikipedia.org/wiki/Kai_Krause

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Re: [IxDA Discuss] Designer inbreeding?

2009-02-18 Thread Eirik Midttun
Thanks for your reply Dave!

I'm not really sure what to assume about my background. I have
looked at some programs and the relevance of my degree seems to span
from I'm already there and I don't know anything, and in
between I haven't found much. For me the obvious choice is to seek
out the training I lack: the design training that you get in ID.
Catch-up classes isn't a problem for me, but I don't see that
presented as an option.

(Just to have it mentioned: I mostly look at European universities,
since that's where I live.)

But putting my own pursuits to the side: Isn't this an area where
things can improve? Defining IxD, what skill set and knowledge the Ix
designer should have seems to be a recurring theme in the discussions
here. To find good answers to this I think exploring and getting
ideas from other disciplines essential. I think it makes sence then
to facilitate for this. Why not start something in academia.

- Eirik


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Re: [IxDA Discuss] CAPTCHAs and conversion rates

2009-02-18 Thread Harry
Thanks everyone for their input. Really helpful!

I'm a little unconvinced but the statement In general, if you're
being attached by spam, using a captcha is a good idea It's not
that clear cut - captchas have costs and benefits.  It makes sense to
at least start by trying the approaches that are invisible to the user
(i.e. honey pots etc). If the spam problem still proves too great,
then resort to captcha as a backup, rather than as a first response.

Interesting to see that in the sampa.com case study, Marcelo said
their conversion rate went from about 10% to 10.9% conversion. (i.e.
removing the captcha meant that almost one extra person per hundred
completed the activity). This isn't insubstantial, but I'd expected it
to be higher than that, since personally I always struggle with
captchas.

As Jeff said, the other thing to consider is that they aren't a
uniform commodity, some are easier than others; while also user
journeys can vary wildly. If a user spends 10 minutes signing up to a
service that's highly important to them, a simple captcha isn't going
to deter you much. But for a 3 second transient interaction (like a
quick comment or thumbs up), a tricky captcha is going to feel
inappropriately heavyweight.

I'd really hoped to discover a large scale quant study on this... Anyone?

Harry



www.90percentofeverything.com

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Re: [IxDA Discuss] CAPTCHAs and conversion rates

2009-02-18 Thread Harry
Thanks everyone for their input. Really helpful!

I'm a little unconvinced but the statement In general, if you're
being attached by spam, using a captcha is a good idea

captchas have costs and benefits. It's not that clear cut. It makes
sense to at least start by trying the approaches that are invisible to
the user. If the spam problem still proves too great, then resort to
captcha as a backup, rather than as a first response.

Interesting to see that in the sampa.com case study, Marcelo said
their conversion rate went from about 10% to 10.9% conversion. (i.e.
removing the captcha meant that almost one extra person per hundred
completed the activity). This isn't insubstantial, but I'd expected it
to be higher than that, since personally I always struggle with
captchas.

As Jeff said, the other thing to consider is that they aren't a
uniform commodity, some are easier than others; while also user
journeys can vary wildly. If a user spends 10 minutes signing up to a
service that's highly important to them, a simple captcha isn't going
to deter them much. But for a 3 second transient interaction (like a
quick comment or thumbs up), a tricky captcha is going to feel
inappropriately heavyweight.

I'd really hoped to discover a large scale quant study on this...
Looks like there's nothing publicly available?

Harry


-- 
www.90percentofeverything.com

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Re: [IxDA Discuss] Terms Every IxD Should Know

2009-02-18 Thread Jarod Tang
It would be nicer to add a list of vocabulary as non-ux but related items?
And better, put them into different boxes, :)

Regards,
Jarod


On Mon, Feb 16, 2009 at 9:38 AM, Dan Saffer d...@odannyboy.com wrote:

 At I09, there were a lot of calls for a vocabulary we can all understand,
 no matter what medium we're working in. As part of my crowdsource the book
 effort, I'd like to include these terms in the second edition of Designing
 for Interaction I'm currently working on.

 Here's the list I have. What else should be on here?

 5-way
 Actuator
 Adaptation
 Affordance
 Agile
 Button
 Comparator
 Conditional
 Constraint
 Customization
 Deliverable
 Dial
 Direct Manipulation
 Drop-Down Menu
 Eye tracking
 Feedback
 Feedforward
 Indirect Manipulation
 Input
 Hover
 Jog Dial
 Latch
 Metadata
 Mockup
 Mode
 Output
 Persona
 Personalization
 Pixel-Perfect
 Prototype
 Sensor
 Service
 Slider
 Stakeholder
 State
 Switch
 Toggle
 Usability Testing
 Use Case
 Waterfall
 Widget
 Window
 Wireframe
 
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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Ferran Alvarez
Do we already need a 'hall of fame'?
Do we really need a 'hall of fame'?


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] CAPTCHAs and conversion rates

2009-02-18 Thread Adrian Howard


On 17 Feb 2009, at 09:01, Mark B. wrote:


A response from Luis von Ahn of reCAPTCHA:

Some of our big customers have done A/B tests that show that using
reCAPTCHA does not change conversion rates for them. In general, if

[snip]

Of course folk visiting big customers may be willing to expend more  
effort than when they visit other sites.


I know I've struggled through CAPTCHA's for Google/Yahoo coz I  
_needed_ a bit of functionality. Other sites I just skipped out the  
third time I got it wrong because I'm doing competitive shopping and  
the three other stores I'm looking at don't ask me to jump through  
that particular hoop...


It's a barrier that doesn't help the user. It just helps the site.  
That tells me I should be trying to remove it when ever I can.


Cheers,

Adrian

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Re: [IxDA Discuss] Preparing a presentation on Fireworks

2009-02-18 Thread Amanda Jahn
Julie - Might be worth checking the find and replace tool, you can
actually find a specific typeface and size and replace it with a
different typeface, style and size. 
It's still not perfect but it does the job!





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Re: [IxDA Discuss] Designer inbreeding?

2009-02-18 Thread Boon Chew
Erik,

One option is to do a Masters in Human-Computer Interaction, which has
slightly more emphasis in psychology, with a sprinkling of design,
anthropology, systems thinking, etc.
I'm currently enrolled as a Masters student at University College
London for their Human-Computer Interaction with Ergonomics program
(http://www.uclic.ucl.ac.uk/), and they do generate quite a fair
number of practitioners in the field for the UK, since being around
since 1967.
I am quite confident of the program, myself coming from a Computer
Engineering background, and having worked in the telecoms field doing
software and web development.
While I admit that good design is practiced, there are things you can
learn in class to speed up that transition.

Boon

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[IxDA Discuss] A business case for switching Mac

2009-02-18 Thread Nik Lazell
Hi all,

Currently our UX team are PC-based and use Visio. I would like to move
back to Mac and start using Omnigraffle again. 

I have been asked to write a business case for switching. Does anyone
have an suggestions or experience of writing such a case?

Thanks,
Nik


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Re: [IxDA Discuss] Designer inbreeding?

2009-02-18 Thread Eirik Midttun
If you all can stand a bit of sw dev talk, here is an excerpt from
Embedded Muse, a newsletter for embedded programming. The topic CS
education and embedded software:

It's certainly true that universities could do more to teach good
software design and process (or even good coding practices for that
matter). While we wouldn't want to turn them into technical
colleges, universities should probably shift the balance between the
broad theoretical and the practical more towards the latter. Some
programs offer courses in software engineering, but students have to
seek them out.

However, companies share a lot of the blame here and aren't really
in a position to criticize academia. In almost every interview I've
had, I've been asked to write (or read) code. I can't recall the
last time I was asked anything significant about software design. On
the job the focus is often the same - producing code rather than
designing first. This is analogous to a mechanical engineer grabbing
a chunk of metal and heading out to the machine shop to cut a part.
No one in their right mind would think that's a reasonable design
process.

I'm not sure how to change this prevailing view of software
development. Perhaps the problem is a lack of understanding of
software development among managers. Often it's perpetuated by EE's
who know how to code (sort of) but not how to design. I often feel
like I am swimming upstream in advocating for design before coding. I
try to seek jobs with companies that seem to recognize the value of
proper software design and hope I can prove it with results.

What I see now, and didn't think of until recently (after
Interaction'09), is how design isn't just thought, but also have to
be practiced. The talk about design in software is mostly results, I
can hardly imagine that the creative process is thought of. What is
also lacking is presentation: No wonder the managers don't
appreciate design if you don't know how to present it.

If CS wants to improve on design they should look outside their own
departement. Maybe it should also realise that design isn't for
everyone: Many of my colleagues is happy with coding and don't care
too much of design. They should understand it, but they don't have
to do it.

Just to turn the problem around: What is it that someone with a pure
design background should know, but doesn't, in order to be a good
interaction designer?







. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] A business case for switching Mac

2009-02-18 Thread Chauncey Wilson
As an aside, it would be interesting to have Mac devotees list the negative
aspects of the Mac or a person who uses both the PC and Mac highlight the
differences.  I use both a Mac and PC, everyday, and find the single menu on
the Mac antiquated (it fits the philosopy of the original Mac and has not
really evolved).  The Mac toolbar with all the apps can get really
cluttered if you are a software junkie - the icons are nice, but it is hard
to pick them out. I like the dialogs in Windows that allow you to resize
from more than one corner.

The Mac seems to connect to networks more easily than my Windows PC where I
often have to do some tweaking.  Some of the apps are more elegant like the
one that creates separate workspaces (but that isn't new, Xerox used the
same ideas in its Room tool on Windows 3.1).  I admit to liking some of the
small animation touches on the Mac.

Has there been a shoot-out lately using the same tool and two people trained
to equal levels?  There is a technique called a User Interface Race
suggested by Ben Shneiderman in the early Brenda Laurel anthology from the
late 1980s that might be fun.

Chauncey

On Wed, Feb 18, 2009 at 5:25 AM, Nik Lazell
nik.laz...@realadventure.co.ukwrote:

 Hi all,

 Currently our UX team are PC-based and use Visio. I would like to move
 back to Mac and start using Omnigraffle again.

 I have been asked to write a business case for switching. Does anyone
 have an suggestions or experience of writing such a case?

 Thanks,
 Nik

 
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Re: [IxDA Discuss] A business case for switching Mac

2009-02-18 Thread Patrick Neeman
Somewhere, somehow, you have to highlight the efficiencies of
Omnigraffle over Visio, and show that it costs the company money. If
you're working for a consultancy, that's going to make it even
harder because usually they bill that back to the client. 

I recently worked for a company that was totally committed to the PC
world, and the ENTIRE UX team were Macheads.

Personally, I live in both worlds, and I don't see as much of a
difference between Visio and Omnigraffle, and actually have work for
clients stored in both formats (I run Parallels). I prefer to do work
on the Mac, but it's not as much as a dealbreaker for me to work in
Visio.

As people experienced in software usability, and we should have to
experience multiple platforms and be agnostic. But that's just my
opinion.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] A business case for switching Mac

2009-02-18 Thread Dan Brown
Nik,
A couple thoughts:

How much do you have to share files with other members of your team? Do your
developers read the Visio files or can they work from PDFs?

If collaboration is important, the latest version of Graffle does open Visio
files nicely.

For the documentation consulting side of our business, we usually recommend
the Adobe suite. The learning curve is steeper, but you'll get more power in
the long-run. Using CS4 to create reusable wireframing and design
components, our company has saved our clients thousands of dollars just by
being more efficient in producing deliverables.

And CS4 is cross-platform.

The tougher business case may not be the application you use for your
artifacts, but instead for supporting the Mac and hooking it up to the
existing infrastructure. (I don't need replies telling me this is easy. I
know it's easy. I'm just saying it may be a tougher case to make to the
Powers That Be.)

-- Dan

On Wed, Feb 18, 2009 at 5:25 AM, Nik Lazell
nik.laz...@realadventure.co.ukwrote:

 Hi all,

 Currently our UX team are PC-based and use Visio. I would like to move
 back to Mac and start using Omnigraffle again.

 I have been asked to write a business case for switching. Does anyone
 have an suggestions or experience of writing such a case?

 Thanks,
 Nik

 
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-- 

Dan Brown, Principal • (301) 801-4850
EightShapes, LLC • eightshapes.com
Also at: communicatingdesign.com • greenonions.com

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[IxDA Discuss] html forms and autosaving

2009-02-18 Thread vlad
Good evening everyone!

I've been asked to write a letter of recommendation on topapply.com
Usually, they have very lenghty forms, as you might imagine.
Mine had 5-6 textboxes, as well as other elements.

I hit Save for Later and the form resets.Only the first textbox remained
filled.
I hit Back, but no, redirection was in place... somehow, my browser
didn't save the fields.

So my question is... how does one avoid this? Are there any already
implemented (preferably open-source) solutions out there?
An out-of-the-box standard thing to autosave everything... wouldn't that be
nice?

Autosaving comes to mind, but then again is that enough?
How can we change the user's perception about this.
I know that in my case, even when I write inside Wordpress
(which has a strong autosave feature), I still hit the save button
way too often, and feel a pressing need to open an OS editor.

Any thoughts?

-- 
http://nomorestories.com/

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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Nina Eleanor Alter
I don't think anybody knows who any of the below mentioned men are,  
East of the Sacramento River.


Physical architecture has been around and celebrated as a celebrity- 
worship-worthy vocation, for thousands of years. *Everybody* in a  
given region also sees buildings, whereas not everybody uses most  
pieces of software.


Software design has only been a vocation for a couple of decades. My  
family in Oklahoma still give me blank stares when I explain what I  
do- and so despite no longer being employed by Yahoo!, I still just  
blurt out oh, I make Yahoo!, and that's pretty much the only thing  
that will prompt the raised-eyebrow-nod of comprehension. So they  
either then get that I work on teh internets w/o any further drill- 
down clarification (which they wouldn't know what to do with anyway),  
or they think I'm a hooker- and either, I'm fine with, so long as they  
quit asking.


Raymond Loewy and Yves Behar I also think are only design-community  
and design-conscious community celebrities... known only among the  
Prada-wearing or New-Balance sneakers w/ free software-shirt wearing  
geeks out there.


Challenge (perhaps?) for our own community: surfacing and celebrating  
the women mavericks among us, and lessening the sausage-party-ness of  
design celebrity. I know the biggest contributor to this problem is  
that there just aren't that many chicks in the field to begin with...  
but in a big long list, it does seem un-fit for no estrogen to preside.


:D n


On Feb 17, 2009, at 2:59 PM, Joel Eden wrote:


The Woz is going to be on the next season of Dancing with the
Stars...does that count?  :-)

Joel

On Tue, Feb 17, 2009 at 5:55 PM, Weston Thompson  
westo...@gmail.com wrote:

Possible exceptions you missed:

- Steve Jobs
- Jeff Bezos
- Sergei Brin
- Larry page


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Re: [IxDA Discuss] Long / Large forms

2009-02-18 Thread Alicia Wood

I am using emailmeform.com to create my forms and so far I am
satisfied with it.
They are mostly for online forms ( forms will send emails when filled
up and submitted ) but it can also be used for offline forms


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Terms Every IxD Should Know

2009-02-18 Thread Bo Lora
I can't resist.

Hub and Spoke hasn't been mentioned...

That will get a whole room going in circles.




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Re: [IxDA Discuss] Preparing a presentation on Fireworks

2009-02-18 Thread Christopher Rivard
I've been testing a few different prototyping tools including
Fireworks CS4. There are a couple of online tutorials at Adobe - the
one I remember was with David Hogue from Fluid (dude, where's my hop
up!?). 

It seems like the real power comes with the ability to simulate rich
interactions. Clickable .PDF's can be made with Omnigraffle. I
recently gave Protoshare and Axure a test drive. The ability to
quickly simulate mouse events was *very* easy in Axure, easier than
Fireworks. Fireworks definitely allows more flexibility in drawing,
but tool switching and general navigation slowed things down.

I'm interested to catch this presentation when it is posted.

Cheers,
Chris

Christopher Rivard
http://www.chrisrivard.com/
http://twitter.com/clearwired


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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread John M. Morse
If you take the view that the simplest form of interaction is reading the 
written word..(tenuous?) then I'd submit Nevil Brody 

Personal hero of mine;)

John Morse
Information Architect
Professional Services Group
UPA,Prince 2, ISEB IT Architect, AIIM, MBCS

Eduserv 
innovative technology services 

john.mo...@eduserv.org.uk 

tel: +44 (0)1225 474395
mob: +44 (0)7500 069524
fax: +44 (0)1225 474374

http://www.eduserv.org.uk 
 


-Original Message-
From: discuss-boun...@lists.interactiondesigners.com 
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of mike myles
Sent: 17 February 2009 14:01
To: disc...@ixda.org
Subject: [IxDA Discuss] IxD Greats?

Many of the great architects  industrial designers are known to the general 
public. To name a few (in no particular order): Walter Gropius, Frank Lloyd 
Wright, Antoni Gaudí, Frank Gehry, Raymond Loewy, Henry Dreyfuss, Charles and 
Ray Eames...

Who do we feel are the greats of IxD?

And to follow...

Why are designers of great software less well known than designers of real 
world objects? 

Is that a problem? 

Is there something we could/should be doing to change that? 

Or is there simply no software equivalent yet to Falling Water or the Coke 
bottle?

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Re: [IxDA Discuss] A business case for switching Mac

2009-02-18 Thread Alex Horstmann
Hi Nik,

I am a huge Mac fan and Mac laptops are a great machines to use -
especially for guerrilla testing using Silverback, giving
presentations using Keynote and general day to day work.

However, I feel that Visio is a far more powerful tool for producing
UX deliverables. I love Omnigraffle, but I feel that Visio has a
broader set of features and stencils for IA/UX deliverables.

Cheers!

Alex


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Re: [IxDA Discuss] [Event] IxDA Dublin, Ireland: February Meeting %u2013 Mon 16th, 6:30 - 8:30pm

2009-02-18 Thread Cristina Suarez Corzo
Hi Seamus,

I was in the Bill Caemmerer talk last Monday. I was just wondering,
are the slideshows somewhere online?

Other people from my company couldn't go and they asked me.

Thanks,
Cristina


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Re: [IxDA Discuss] A business case for switching Mac

2009-02-18 Thread Nik Lazell
Dan,

 

Thanks for your reply. The creative team all use macs hooked up to the
network so incorporating it into our infrastructure isn't a problem.

 

Only the UX team will use the Visio/Omnigraffle files, so whilst
compatibility is important it's only really us opening previous
revisions of wireframes.

 

I also love being able to create clickable PDF's as quickly as
Omnigraffle allows. Wireframes are often shown to the client and
providing them with a PDF and a suggested journey very often perfectly
illustrates the concept we're trying to get across.

 

The other reason for going mac based is productivity; I've been using
the Polypage jQuery plugin (http://code.new-bamboo.co.uk/polypage/) to
create interactive wireframes that sometimes then continue as a
foundation for the actual build templates (ex-developer!). I'd like to
build these in TextMate (mac) as it's far quicker with textMate
'bundles'.

 

I'd also like us to start using Silverback for quick user-testing
sessions rather than setting up Morae. Whilst not as comprehensive as
Morae it will allow us to quickly and simply get people in, run the
session, then export and evaluate the results.

 

Thanks,

Nik

 

 

From: Dan Brown [mailto:brownor...@gmail.com] 
Sent: 18 February 2009 12:03
To: Nik Lazell
Cc: IXDA list
Subject: Re: [IxDA Discuss] A business case for switching Mac

 

Nik,
A couple thoughts:

How much do you have to share files with other members of your team? Do
your developers read the Visio files or can they work from PDFs?

If collaboration is important, the latest version of Graffle does open
Visio files nicely.

For the documentation consulting side of our business, we usually
recommend the Adobe suite. The learning curve is steeper, but you'll get
more power in the long-run. Using CS4 to create reusable wireframing and
design components, our company has saved our clients thousands of
dollars just by being more efficient in producing deliverables.

And CS4 is cross-platform.

The tougher business case may not be the application you use for your
artifacts, but instead for supporting the Mac and hooking it up to the
existing infrastructure. (I don't need replies telling me this is easy.
I know it's easy. I'm just saying it may be a tougher case to make to
the Powers That Be.)

-- Dan

___


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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Eirik Midttun
You may not think of Linus Torvalds as an interaction designer, but he
is sort of a rock star in the software and open source community.

And if you think of Linux as a product for scientists, engineers, sys
admins, and programmers, he really has made it user friendly by
sticking to interfaces that is already understood and accepted. Even
better, by making it open source the user is included in the design
process. Looking at the quality and richness of some open source
software, the whole consept of open source software is in my view a
beautiful systems.

I don't see Linux as universally user friendly, but that wasn't the
original goal. The ills about Linux is not understanding how it is not
ready for the consumer market, or seriously underestimating the
efforts to do so (or is that just indicating the quality of
commercial software?). That said, things are improving.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Will Evans
I would say it's most important to not think about people based on  
whether their profession was IxD or not - given that the term and  
title have only been around for less than  a decade, yet people have  
been 'doing' just that for a bit longer. Leonardo Di Vinci was  
certainly not an industrial designer or an anatomist, yet that is  
exactly what he was because that is exactly what he 'did' - just as  
Englebart could not possibly have been an IxDer because the title  
didn't exist, yet he is exactly that because that is what he 'did' -  
we need to throw titles out the window and focus on what great  
contributors DO/DID - not what their title was. :-)


Though Linux is universally understood by lay  persons and designers  
and the worst possible IxD of all time, it is completely relative to  
the audience so - for the intended audience, was linux really good  
IxD? Depends on who you ask - but i think intentionality is key here  
- did Torvald give a rats ass about IxD, interface, and use goals,  
needs, activities when he set to work on it? Would he have been just  
as happy if the interaction model was command line - and all that GUI  
stuff was just for fun - or because X-Windows had it? Not sure.


~ will

Where you innovate, how you innovate,
and what you innovate are design problems


Will Evans | User Experience Architect
tel: +1.617.281.1281 | w...@semanticfoundry.com
http://blog.semanticfoundry.com
aim: semanticwill
gtalk: semanticwill
twitter: semanticwill




On Feb 18, 2009, at 5:08 AM, Eirik Midttun wrote:


You may not think of Linus Torvalds as an interaction designer, but he
is sort of a rock star in the software and open source community.

And if you think of Linux as a product for scientists, engineers, sys
admins, and programmers, he really has made it user friendly by
sticking to interfaces that is already understood and accepted. Even
better, by making it open source the user is included in the design
process. Looking at the quality and richness of some open source
software, the whole consept of open source software is in my view a
beautiful systems.

I don't see Linux as universally user friendly, but that wasn't the
original goal. The ills about Linux is not understanding how it is not
ready for the consumer market, or seriously underestimating the
efforts to do so (or is that just indicating the quality of
commercial software?). That said, things are improving.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=38833



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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread marianne
I love these exercises. They are the IxD equivalent of fantasy dinner
parties. To the excellent lists below, I would add:

Peter Checkland, who developed and promoted Soft System Methodology
Bruce Mau, for his Massive Change project
John Ive, because his products delight and mesmerize me even though I do not
own any


marianne
mswe...@speakeasy.net

-Original Message-
From: discuss-boun...@lists.interactiondesigners.com
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of
Christopher Fahey
Sent: Tuesday, February 17, 2009 8:52 PM
To: IXDA list
Subject: Re: [IxDA Discuss] IxD Greats?

On Feb 17, 2009, at 6:45 PM, Dan Saffer wrote:
 I humbly submit (in order of appearance):
 Vannevar Bush
 Ivan Sutherland
 Doug Engelbart
 Bob Taylor
 Alan Kay
 Larry Tesler
 Tim Mott
 Mitch Kapor
 Jef Raskin
 Bill Atkinson
 Shigeru Miyamoto
 Marc Andreessen
 Jeff Hawkins
 Will Wright
 My criteria was a lasting contribution via products to the shared 
 language of interaction design that has informed and inspired current 
 generations of designers (knowingly or unknowingly).

I appreciate Dan's focus on *people who have designed things*, rather than
the many people who have *said interesting things about interaction design*
or *run interaction design companies*.

In that vein, I continue:

Immediate predecessors and still-contemporaries I'm sure Dan merely
overlooked:
- Hugh Dubberly
- Tim Berners-Lee
- Jaron Lanier
- Ted Nelson
- Terry Winograd
- Herbert Simon
- Claude Shannon
- Marvin Minsky
- Sid Meier

Some old school people who shaped our deepest thinking about
interaction:
- Alexander Graham Bell
- Thomas Edison
- Charles Babbage  Ada Lovelace
(it's interesting to observe that we often call truly great design
invention)

Some bad modernist influences (I love these idealistic crazies, and they're
widely emulated, but they're not good designers to emulate
IMHO!)
- Le Corbusier
- Buckminster Fuller

I also think that some of the most resonant interaction design concepts that
many of us think of every day, perhaps subconsciously, were invented by
creators of fictional worlds:
- Gene Roddenberry
- Stanley Kubrick
- Philip K Dick
- Neal Stephenson
- William Gibson

Cheers,
-Cf

Christopher Fahey

Behavior
biz: http://www.behaviordesign.com
me: http://www.graphpaper.com







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Re: [IxDA Discuss] IxD blog aggregator site - are you interested in contributing?

2009-02-18 Thread Matthew Nish-Lapidus
I actually like that idea.. rather than an aggregator, which doesn't
help you filter, we could have a Design is Kinky or K10K type site
for UX/IxD.  A curated aggregator as it were... or is there already a
site like this that i'm forgetting?

On Tue, Feb 17, 2009 at 6:36 PM, J. Ambrose Little
ambr...@aspalliance.com wrote:
 I think it can't hurt to provide another way to discover UX resources/blogs,
 so I added mine to the spreadsheet.
 ...

 In a similar vein, I registered and setup goodexperiencedesign.com not too
 long ago.  Right now it's just one of my blogs for talking about good (or
 bad) experiences and, as much as I am able to provide such insight, what can
 contribute to or improve them from an intentional/design perspective.  Not a
 novel idea, of course, but I wanted a channel to express that sort of thing.


 The reason I mention it is that I think it would be better as a group
 effort, so if you've been meaning to set up a blog for talking about such
 things but haven't gotten around to it and would be interested in an open
 group blog format, I'd be very glad to repurpose it for multiple authors.
  It'd certainly be a better resource with more brains involved.. if anyone
 out there still doesn't have a blog for this.  ;-)

 Not quite the same as an aggregate feed, but it's open for anyone who wants
 to join in.  Just ping me off list if you're interested.

 -ambrose


-- 
Matt Nish-Lapidus
--
personal: mat...@gmail.com
twitter: emenel

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Re: [IxDA Discuss] Designer inbreeding?

2009-02-18 Thread Adrian Howard


On 18 Feb 2009, at 00:50, Eirik Midttun wrote:
[snip]

Catch-up classes isn't a problem for me, but I don't see that
presented as an option.

[snip]

Could well be worth asking even if there's nothing obvious presented.  
In the dim and distant past when I was in academia folk were more than  
willing to suggestion options to folk (this was in the UK - elsewhere  
YMMV I guess.)


Adrian



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Re: [IxDA Discuss] IxD blog aggregator site - are you interested in contributing?

2009-02-18 Thread Mary Specht
Harry,
I'll throw in my yea vote. I haven't seen anything like this. 


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Re: [IxDA Discuss] A business case for switching Mac

2009-02-18 Thread Andrei Herasimchuk


On Feb 18, 2009, at 2:25 AM, Nik Lazell wrote:


Currently our UX team are PC-based and use Visio. I would like to move
back to Mac and start using Omnigraffle again.


There is no reason to switch to a Mac if your only goal is to use  
Omnigraffle. That's like asking your spouse that you' prefer to drive  
an M5 over a Toyota Corolla because you like where the way cup holders  
are positioned in the Beemer.


The biggest reason to switch to a Mac for your design team is mostly  
because the development environment for web things is slightly easier  
to configure and setup over Windows for prototyping and build  
environments, and these days, even that's become less of an issue.


Macs have become great for small businesses in that a lot of the apps  
you need (calendar, mail, browsers) come with the OS or can be bought  
and setup to work collaboratively on the cheap, while you also still  
have access to great production tools like Adobe CS. The machines are  
slightly more expensive, but are better integrated with their hardware  
and work together in small environments. If, however, you work in a  
large corporation where IT is still king and they prefer Windows, then  
there's no real cost difference you're going to be able to lay out  
there that makes your case.


--
Andrei Herasimchuk

Chief Design Officer, Involution Studios
innovating the digital world

e. and...@involutionstudios.com
c. +1 408 306 6422


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Re: [IxDA Discuss] IxD blog aggregator site - are you interested in contributing?

2009-02-18 Thread Andy Edmonds
I'd throw in a YES too and strongly dispute the waste of time proposition.
 Planet sites serve a variety of purposes for different audiences.  Two of
my favorites are:http://planet.socialmediaresearch.org/
http://planet.mozilla.org

I would encourage folks submitting RSS to use a targeted category feed if
their content varies across topics.

The UX Digg notion is a nice one and can sit on top of a planet system.
 Drupal, tricked out with a number of popular mods, can serve this function
very well.

-Andy
My personal planet: http://friendfeed.com/andyed

On Wed, Feb 18, 2009 at 9:36 AM, Mary Specht mspe...@gannett.com wrote:

 Harry,
 I'll throw in my yea vote. I haven't seen anything like this.



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Re: [IxDA Discuss] A business case for switching Mac

2009-02-18 Thread Nik Lazell
Hi Jennifer,

 

Thanks very much that kind of structure is fantastically helpful!

 

-Nik

 

 

From: jennifer.r.vign...@jpmorgan.com
[mailto:jennifer.r.vign...@jpmorgan.com] 
Sent: 18 February 2009 15:08
To: Nik Lazell
Subject: Re: [IxDA Discuss] A business case for switching Mac

 


Hi Nik: 

I would make sure to at least cover the following: 

1.  Any cost-effectiveness that would come from:

*   lessen the learning curve if the people who work there and are
likely to be hired in the future would be Mac users more than PC users
(my background was all Mac for year before I learned the PC) 
*   Ability to work and network from home made easier if the home
machine is a Mac and the work machine is a Mac 
*   lessen the cost of software if you currently need to purchase
something for each platform. 

*   What does Omnigraffle provide that Visio does not? 

*   If it had a cross-application ability (can open or edit
in Visio, that seems to be a huge plus). 
*   does it have reporting features or other valuable
features that facilitate communicating with the business? 

*   Which is more prevalent in the industry? Stats on this
can be compelling. 

*   Is there a preferences among the great minds'
currently on the list for discussion? 

*   Which one makes it possible for you to work
faster? 

*   Why?


Always play devil's advocate with yourself. 


Jennifer
Jennifer Vignone
User Experience Design
CIO Technology
245 Park Avenue, 10th Floor
New York, NY 10167
212-648-0827
jennifer.r.vign...@jpmorgan.com 

Hi all,

Currently our UX team are PC-based and use Visio. I would like to move
back to Mac and start using Omnigraffle again. 

I have been asked to write a business case for switching. Does anyone
have an suggestions or experience of writing such a case?

Thanks,
Nik


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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Dan Saffer


On Feb 18, 2009, at 1:39 AM, Ferran Alvarez wrote:


Do we already need a 'hall of fame'?
Do we really need a 'hall of fame'?


Yes and yes.

We should recognize and understand the history of our field and  
celebrate those who created the interaction design paradigms like cut  
and paste that all of us use.


Dan


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Re: [IxDA Discuss] A business case for switching Mac

2009-02-18 Thread charles Sue-Wah-Sing
First of all I have no love for Microsoft. I once relied heavily on
Visio but I find Graffle satisfies 95% of what I need to do. I also
have an understanding that MS is the necessary bitter pill that comes
with this business. So putting that aside...

When we started up our business a couple of years ago we had that
same conversation about where to invest our dollars figuring we were
on a strict budget. 

We had to look at what apps we were going to use daily, and costs
pertaining to hardware, networking, upgrades and ongoing support.
  
We saw that the MAC with parallels gave us the best of both worlds
(MAC OS  XP) without additional hardware investment of buying PCs
and MacBooks.

In regards to apps and functionality there's very little difference
between the two (putting the usability debate of the OS aside).

I find the performance on the MAC (running Parallels) much more
efficient than the PCs we tested. Running the dual platform gave us
the ability to cross-browser/platform test our projects without
additional machines.

I also found that technical support for the MAC so much better than
most of my experiences with PCs.

And the learnability of the MAC was also very easy when compared to
that of Vista.

I've also found most of my contractors also using MACs. And rarely
do I give documentation source files to my clients (I usually PDF
everything). So compatibility isn't an issue.

So we have now 7 MACS with XP and one token PC running VIsta (for dev
testing purposes only). Right now we are looking at putting together
our own MAC OS server to run our email etc internally. So far we've
been fine.

Charles
Looking towards a 100% Microsoft free world.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Dan Saffer


On Feb 17, 2009, at 11:35 PM, Andrei Herasimchuk wrote:

If you're going to use software technology examples, considering we  
are still in early stages of that tech, we should acknowledge that  
most of the great interaction designers up until now haven't been  
designers at all. They've been engineers. It's going to be like that  
for some time. In Dan's list, more than half of those people were  
engineers first, and would probably call themselves engineers still,  
not designers.


I would submit that they called themselves and what they were doing  
are different things. At the time they were working, there was no  
formal discipline of interaction design. Yes, many of them relied on  
good engineering to make what they did possible, and in some cases  
they had to build that themselves. But designers still do this all the  
time. I build prototypes in code and electronics, but I don't call  
myself a coder or electrical engineer. We shouldn't confuse title with  
role, or tools with purpose and methology and especially not in our  
early history.


Dan



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Re: [IxDA Discuss] Using qualifying questions to create a semi-walled garden?

2009-02-18 Thread Anderson, Douglas W.

Hi Anthony,

Does Marketing think that a potential customer in Zip Code X doesn't know 
anyone in Zip Code Y? Sounds to me as though they are dead-set on preventing 
prospects from recommending products to one another.

Of course they aren't, but that is one potentially significant effect of the 
pre-qualification they are proposing.

Are they concerned that prospects might fall prey to the grass is always 
greener syndrome and not buy A because B looks cooler and they can't have it?

Sounds like an opportunity to ask Cooper Design's critique question, Why is 
that great? (or whatever their question was along those lines)

Peace,
Doug Anderson
Mayo Clinic
Rochester, MN

Opinions expressed are necessarily mine, not necessarily those of the Mayo 
Foundation.

Original message:
Date: Mon, 16 Feb 2009 15:43:14 -0800
From: Anthony Hempell ahemp...@telus.net
Subject: Using qualifying questions to create a semi-walled garden?
To: Forum Interaction Design Ixda disc...@ixda.org

Working on a marketing site for a consumer electronics service.

Some customers can get product A; some can get product B; some can get 
both (due to geographic and technical limitations).

There is no clear-cut single qualifying question, but probably 95% 
accuracy by postal code (zip code).

Marketing is pushing for a qualifying question up front that will 
determine which product you are shown (i.e, you will not be shown the 
other product).

We are pushing for an open site that will promote both products, and 
give the users the ability to choose, and do qualifying as the first 
step in ordering.

The qualifying info may or may not be able to be stored in a 
persistent cookie; so the UX might be really awful if you come back 
and the site keeps asking you where you're from (plus other possible 
questions).

Besides the argument of user control over system control, can you 
think of any other angles to try and sell this to the marketing 
folks?  I'm certain that it will adversely affect the sales of both 
products if users have to continuously qualify themselves during the 
research and decision process.  They are quite fixated on performing 
as much pre-qual up front.

thanks
Anthony

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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread dave malouf
This is an interesting exercise. I think that moving forward we should
actually look at those people who have either moved their conscious
understanding of what they do to interaction design, or who currently
understand what they do as interaction design.

Why do I say this. I might have invented in the past the most
amazing interactive systems. BUT did they really practice interaction
design, understand the success of that system as good interaction
design? Maybe? maybe not? Can they now articulate using interaction
design language what it was that made it successful in terms of
interaction design?

To me this is important. When Eames and Rand talk about their design,
they talk about it as designers and understand the language of design
around what they are doing. Maybe Verplank, Moggridge, Tog, and some
others fit this bit, but many of the engineers that were
mentioned, I doubt they do and I would suggest that we do need to
understand the difference between engineering interactive systems and
designing interactions.

-- dave


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread Josh Seiden
Folk,

Recently, a group of leaders from various US design organizations
came together to discuss the question of a US National design policy.
This summit meeting resulted in 10 design policy recommendations,
which can be found here:
http://www.designpolicy.org/usdp/policy-proposals.html

(The full report on the summit meeting can be found here:
http://www.designpolicy.org/usdp/summit-report.html)

After the summit meeting, the leaders of this initiative contacted
IxDA to ask for our participation and endorsement. In turn, the Board
has asked me to reach out to you--the community--to help us decide how
(or if) IxDA should participate.

The Board finds much to support in the 10 policy initiatives. In
particular, the spirit of optimistic patriotism is welcome, and we
certainly support the efforts of those who are motivated by that
spirit. That said, the 10 policy proposals include some items that
the Board strongly disagreed with as well. The Board finds itself
similarly split on whether or not the very idea of design
organizations partnering with government is a good idea.

What do you think? Should IxDA get involved? Are there specific
initiatives that YOU would like to support by working alongside your
IxDA peers? Are there alternative ways you would like to see IxDA
proceed?

For quick reference, here are the the 10 recommendations:

   1. Formalize an American Design Council to partner with the U.S.
Government.

   2. Set guidelines for legibility, literacy, and accessibility for
all government communications.

   3. Target 2030 for carbon neutral buildings.

   4. Create an Assistant Secretary for Design and Innovation
position within the Department of Commerce to promote design.

   5. Expand national grants to support interdisciplinary community
design assistance programs based on human-centered design
principles.

   6. Commission a report to measure and document design’s
contribution to the U.S. economy.

   7. Revive the Presidential Design Awards to be held every year and
use triple bottom-line criteria (economic, social, and environmental
benefit) for evaluation.

   8. Establish national grants for basic design research. 

   9. Modify the patent process to reflect the types of intellectual
property created by designers.

  10. Encourage direct government investment in design innovation.


What do you think? How do you see IxDA's role relating to this?

Thanks,
Josh Seiden




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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Nina Eleanor Alter
BTW- I haven't seen Joy Mountford or any other women mentioned... and  
I know there were a couple of other ladies in the 'ol-skool PARC and  
Apple UI teams.


We've got lots of men and Americans, women? Intl?

n


On Feb 18, 2009, at 7:22 AM, Dan Saffer wrote:


On Feb 18, 2009, at 1:39 AM, Ferran Alvarez wrote:


Do we already need a 'hall of fame'?
Do we really need a 'hall of fame'?


Yes and yes.

We should recognize and understand the history of our field and  
celebrate those who created the interaction design paradigms like  
cut and paste that all of us use.


Dan


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Re: [IxDA Discuss] IxD blog aggregator site - are you interested in contributing?

2009-02-18 Thread dave malouf
The reason I voted waste of time is not hap-hazzard. It is based
in my experience. I got way too much redundancy between my own feed
agregation and by having feed aggregators out there. I get this still
here and there, but often now I use the redundancy as a sorta ad hoc
digg effect. But with planet systems, the redundancy was just
way too annoying.

-- dave


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] UIs for Image Comparison

2009-02-18 Thread Rob Tannen
I'm looking for examples of applications that support the task of
comparing images, specifically multiple perspectives of the same
object.  

For example simultaneously comparing before and after photos, or
looking at an object from different angles at the same time.  I am
particularly interested in examples where the user can apply a tool
or effect to multiple images simultaneously.

Thanks in advance.

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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Dan Saffer


On Feb 18, 2009, at 8:05 AM, Nina Eleanor Alter wrote:

BTW- I haven't seen Joy Mountford or any other women mentioned...  
and I know there were a couple of other ladies in the 'ol-skool PARC  
and Apple UI teams.


We've got lots of men and Americans, women? Intl?


When I made my list, this was the first thing I thought of too, and  
Joy Mountford was one woman I considered. I wish I knew more about her  
contributions (paging Interaction10!).


Due to the circumstances surrounding the creation of digital products,  
much of them were made in the US by men. At least from 1940-1995. (My  
list stops at about 1995.) Shigeru Miyamoto, designer of many seminal  
video games, is Japanese.


I'd love to fill out the list with more women and non-US contributors.  
My guess is, however, is that most of those are post-1995, although  
I'd love to be proven wrong.


Dan



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[IxDA Discuss] Usability Testing Challenge

2009-02-18 Thread pendar
Hi all,
I am a UI designer for a start up company and I'm conducting a
usability test for our web product for the first time. 

I've read a few books including handbook of usability testing
and a practical guide to usability testing, and I've read a ton
of resources online.

The product we are testing is a web widget which is going to be
integrated in other websites (blogs, portals, etc.). We have a
working prototype where we have embedded the widget in a fully
functional mocked-up website.

We are interested in testing two things:
1- Whether or not people will notice our widget at all and will
interact with it 
2- Knowing what the widget is, how easily can they use the features
the widget offers

The success of the product largely depends on the first point. The
problem is that its almost impossible to write tasks for that.

So I have designed the test to have 2 parts: in the first part, I
want to give the user about 10 minutes to free-roam the website, and
think-out-loud, to see how long it would take for them to notice the
widget. I also want to observe how long it will take for them to
interact with the feature, and see if they understand (and use) the
features of the widget on their own.

In part 2, I will give them particular tasks related to features of
the widget and see how well they can interact with the UI (if they
haven't figured out by now what the widget is, I will tell them)

The only issue is, they might have already done some of the tasks in
part 2 when they were free-roaming in part 1, and I'm not sure how
to handle that.

So, for the usability experts here, do you think this is a good
approach? I would definitely appreciate your advice and comments. 



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Re: [IxDA Discuss] Designer inbreeding?

2009-02-18 Thread Jason de Runa
Two years ago, I was in a similar position as Eirik. I started my
career in web development than transitioned to consumer electronic
GUIs. I never had any formal design degree other than learning
through books and applying it as I go. However, one thing I realized
is that I didn't possess the proper design foundation and critical
perspectives you need in design. Thus, I began my search for design
programs. 

As a Human Computer Interaction Design graduate student at Indiana
University, I can give you an overview on how our program is
structured. In the first year, students spend a lot of studio time in
teams on various design projects while learning the foundations of
design - Interaction Design, Experience Design. As David mentioned
students can take design electives in other schools. For example,
some of my colleagues are taking design electives ranging from
typography in fine arts to building physical games and interactive
media in telecommunications. Which shows the true strength of the
program - interdisciplinary. In the second year, students critically
reflect from their studio experiences in the first year and work on
their thesis projects, while incorporating design theory and
interaction culture courses. 

One piece of advice I can give that helped me during my search in a
masters program is to find a program that cultivates your design
skills to your specific goals. Do you want to focus on product
design, experience design,  service design, or a combination of the
two? Initially this was difficult for me to figure out at first, but
after these answers emerged, it helped me tremendously with my design
judgment and improvisation skills. Also since I had my fair share of
development, I didn't search for traditional HCI programs that were
CS focused. 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=38841



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Re: [IxDA Discuss] Long / Large forms

2009-02-18 Thread J. Ambrose Little
Hi Chris,
I think it's pretty common to use the Wizard pattern
(HTMLhttp://quince.infragistics.com/Patterns/Wizard.html
/Quince http://quince.infragistics.com/#/Main/ViewPattern$pattern=Wizard)
for these.  TurboTax is a long-standing example in that space from what I've
seen, though doubtless there are plenty of others.  If folks have more
examples, please consider adding them. ;)

-ambrose

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Re: [IxDA Discuss] Usability Testing Challenge

2009-02-18 Thread krushford
Hello,

I work on similar usability labs and my task lists always start with
some exploratory tasks.  Even if they may do some of the widget
related tasks during that period, I would still ask the specific tasks
associated with the goals of the widget.
Hope that helps and good luck!
Kaden

On Wed, Feb 18, 2009 at 11:21 AM, pendar legof...@legofish.com wrote:
 Hi all,
 I am a UI designer for a start up company and I'm conducting a
 usability test for our web product for the first time.

 I've read a few books including handbook of usability testing
 and a practical guide to usability testing, and I've read a ton
 of resources online.

 The product we are testing is a web widget which is going to be
 integrated in other websites (blogs, portals, etc.). We have a
 working prototype where we have embedded the widget in a fully
 functional mocked-up website.

 We are interested in testing two things:
 1- Whether or not people will notice our widget at all and will
 interact with it
 2- Knowing what the widget is, how easily can they use the features
 the widget offers

 The success of the product largely depends on the first point. The
 problem is that its almost impossible to write tasks for that.

 So I have designed the test to have 2 parts: in the first part, I
 want to give the user about 10 minutes to free-roam the website, and
 think-out-loud, to see how long it would take for them to notice the
 widget. I also want to observe how long it will take for them to
 interact with the feature, and see if they understand (and use) the
 features of the widget on their own.

 In part 2, I will give them particular tasks related to features of
 the widget and see how well they can interact with the UI (if they
 haven't figured out by now what the widget is, I will tell them)

 The only issue is, they might have already done some of the tasks in
 part 2 when they were free-roaming in part 1, and I'm not sure how
 to handle that.

 So, for the usability experts here, do you think this is a good
 approach? I would definitely appreciate your advice and comments.


 
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Re: [IxDA Discuss] UIs for Image Comparison

2009-02-18 Thread Maxim Soloviev
Rob,

You might want to take a look at Adobe Lightroom 2.0, it has
functionality similar to what you describe.

On Wed, 18 Feb 2009 08:20:15, Rob Tannen rtan...@bresslergroup.com wrote:
 I'm looking for examples of applications that support the task of
 comparing images, specifically multiple perspectives of the same
 object.

 For example simultaneously comparing before and after photos, or
 looking at an object from different angles at the same time.  I am
 particularly interested in examples where the user can apply a tool
 or effect to multiple images simultaneously.

 Thanks in advance.
 
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-- 
-- 
Maxim Soloviev
Director of Product Development
www.nakea.net

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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread mark schraad
or Muriel Cooper.

On Wed, Feb 18, 2009 at 11:05 AM, Nina Eleanor Alter
ninav...@bigwheel.netwrote:

 BTW- I haven't seen Joy Mountford or any other women mentioned... and I
 know there were a couple of other ladies in the 'ol-skool PARC and Apple UI
 teams.

 We've got lots of men and Americans, women? Intl?

 n



 On Feb 18, 2009, at 7:22 AM, Dan Saffer wrote:


 On Feb 18, 2009, at 1:39 AM, Ferran Alvarez wrote:

  Do we already need a 'hall of fame'?
 Do we really need a 'hall of fame'?


 Yes and yes.

 We should recognize and understand the history of our field and celebrate
 those who created the interaction design paradigms like cut and paste that
 all of us use.

 Dan

 
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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Christopher Fahey

On Feb 18, 2009, at 7:58 AM, dave malouf wrote:

... many of the engineers that were
mentioned, I doubt they do and I would suggest that we do need to
understand the difference between engineering interactive systems and
designing interactions.


I recently read Mitch Kapor's Software Design Manifesto and was  
struck by his inability to bridge or describe the very gap you  
describe. He simply couldn't articulate it as clearly as we can today.  
(I blogged about it at graphpaper.com, naturally: http://tr.im/fsgt)


Twenty-five years ago, the ideas of interaction design and software  
engineering had not yet become distinct -- much in the same way that,  
say, in the year 1660 physics, chemistry, alchemy, religion, and  
philosophy had not yet separated into distinct disciplines, either.  
Newton called his profession natural philosophy, Kapor called his  
software design.


The difference you describe exists today, but it didn't exist ten or  
twenty years ago. We can hardly blame folks in the 1980's and earlier  
for blurring engineering and user experience design, as they were  
doing both. Thomas Edison thought a lot about user experience when he  
was engineering the fountain pen and the stock ticker, but obviously  
he was focused on the engineering. Even the people who created all  
those classic Atari 2600 computer games -- the gameplay, the graphics,  
the sounds -- were almost without exception engineers... yet it's hard  
to argue today that their primary contribution to the universe was in  
engineering.


-Cf

Christopher Fahey

Behavior
biz: http://www.behaviordesign.com
me: http://www.graphpaper.com







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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread Gabby Hon
I'm in the 'absolutely not' column. The proposal is too airy-fairy
impractical with overtly political items ('carbon neutral', for
example) thrown in. 

The United States is dealing with huge problems that would not have
been helped by 'design thinking'. And the last thing we need is
more levels of bureaucracy with random cabinet level positions.

#6 alone would cost millions in taxpayer dollars--and to what end? 

The only item in the list worth supporting is #2, as I think we've
all been faced with impenetrable government forms that appeared to
have been written by an English-Jibberish-English retranslator.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread Phillip Hunter
Josh,

I think this is a matter of not whether but how and to what extent. 
I had been thinking about something like this for Obama's Citizen's
Briefing Book, but that is over and this is better anyway.

I'm curious about which items on the list were disagreed with.  The
problem I see with the list is that it pays attention to several
causes celebres (not that they're invalid) over some of the deeper,
non-glamorous issues.  But as designers we should be used to that
starting point.  :)

As to being tied to a government, I agree there are many issues to
think through, especially for international organizations.  However,
there is much to learn from groups that have been in similar
quandaries, for example, faith-based groups over the past decade or
so.  We know we have certain ideals and aims that we do not want to
compromise, but I believe there is a way to walk the path of both
and not either/or.

My vote is to proceed and be wise about it as we go along.

Phillip

p.s.  I did not get to meet you at the conference, but I enjoyed
hearing you on Jared's panel and had a great workshop with Liya and
Jeanine.  Sounds like your team really enjoys their work.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=38901



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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Dan Saffer


On Feb 18, 2009, at 8:53 AM, Christopher Fahey wrote:

Twenty-five years ago, the ideas of interaction design and  
software engineering had not yet become distinct -- much in the  
same way that, say, in the year 1660 physics, chemistry, alchemy,  
religion, and philosophy had not yet separated into distinct  
disciplines, either. Newton called his profession natural  
philosophy, Kapor called his software design.


The difference you describe exists today, but it didn't exist ten or  
twenty years ago. We can hardly blame folks in the 1980's and  
earlier for blurring engineering and user experience design, as they  
were doing both. Thomas Edison thought a lot about user experience  
when he was engineering the fountain pen and the stock ticker, but  
obviously he was focused on the engineering. Even the people who  
created all those classic Atari 2600 computer games -- the gameplay,  
the graphics, the sounds -- were almost without exception  
engineers... yet it's hard to argue today that their primary  
contribution to the universe was in engineering.


You nailed it here. The same thing happened in the early 1990s with  
the web as well. Web designers were often (and still remain) their own  
coders. We can see the same thing happening now with interactive  
gestures.


In fact, I think we can extrapolate a maxim that while a platform or  
medium is unstable or emerging, the more mixed the disciplines will  
have to be to deal with it and design for it.


Dan

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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread Maurice Carty
KEEP GOVERNMENTS OUT OF OUR CREATIVE SPACE!!!

I'm a definate NO



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread mark schraad
This effort frustrates me. I really appreciate and applaud the effort that
went into it. But items 2 and 3, while admirable, really have no business
being on this list. They are not only political agendas but are highly
charged and likely to sink the entire effort. These two items need, and are
worthy of, their own platforms and there own initiatives. And while
designers can and should lead such efforts, these are not inherent issue
regarding design.


On Wed, Feb 18, 2009 at 11:08 AM, Josh Seiden joshsei...@gmail.com wrote:

 Folk,

 Recently, a group of leaders from various US design organizations
 came together to discuss the question of a US National design policy.
 This summit meeting resulted in 10 design policy recommendations,
 which can be found here:
 http://www.designpolicy.org/usdp/policy-proposals.html

 (The full report on the summit meeting can be found here:
 http://www.designpolicy.org/usdp/summit-report.html)

 After the summit meeting, the leaders of this initiative contacted
 IxDA to ask for our participation and endorsement. In turn, the Board
 has asked me to reach out to you--the community--to help us decide how
 (or if) IxDA should participate.

 The Board finds much to support in the 10 policy initiatives. In
 particular, the spirit of optimistic patriotism is welcome, and we
 certainly support the efforts of those who are motivated by that
 spirit. That said, the 10 policy proposals include some items that
 the Board strongly disagreed with as well. The Board finds itself
 similarly split on whether or not the very idea of design
 organizations partnering with government is a good idea.

 What do you think? Should IxDA get involved? Are there specific
 initiatives that YOU would like to support by working alongside your
 IxDA peers? Are there alternative ways you would like to see IxDA
 proceed?

 For quick reference, here are the the 10 recommendations:

   1. Formalize an American Design Council to partner with the U.S.
 Government.

   2. Set guidelines for legibility, literacy, and accessibility for
 all government communications.

   3. Target 2030 for carbon neutral buildings.

   4. Create an Assistant Secretary for Design and Innovation
 position within the Department of Commerce to promote design.

   5. Expand national grants to support interdisciplinary community
 design assistance programs based on human-centered design
 principles.

   6. Commission a report to measure and document design's
 contribution to the U.S. economy.

   7. Revive the Presidential Design Awards to be held every year and
 use triple bottom-line criteria (economic, social, and environmental
 benefit) for evaluation.

   8. Establish national grants for basic design research.

   9. Modify the patent process to reflect the types of intellectual
 property created by designers.

  10. Encourage direct government investment in design innovation.


 What do you think? How do you see IxDA's role relating to this?

 Thanks,
 Josh Seiden




 
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Re: [IxDA Discuss] Usability Testing Challenge

2009-02-18 Thread pgreasby
I would urge you to not focus so much on the 'time' element unless
they take excessive time to notice or do things. You're more
interested in their interpretation and actions based on the
'think-aloud' method, and you need to focus on this more than time
along IMO. 

Allowing users time to explore is good. This is a compromise though.
If you subsequently give them a task, they will be more familiar with
the interface and will be looking at it with a more analytical eye
than a regular user. Therefore they may more easily discover a
feature because they had more time to fully explore it than in an
operation scenario.

Your approach however looks good and sensible. Good luck


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=38904



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Re: [IxDA Discuss] A business case for switching Mac

2009-02-18 Thread Alexandra O'Neal
Our creative team likewise live in a Mac world, in a company dominated by
PCs. The IAs have VMware to switch back  forth and use Visio.  Comparing
VMware to Parallels, one of our top IAs reports preferring Parallels because
it feels more like you're running a Windows app in an OS X environment, so
the switch is less jarring.

Personally, I move back and forth between separate Windows  Mac
environments, and prefer Mac for most things, but I don't think an either-or
world is necessary.  And a few years ago when I did network administration
in a Mac + Windows + Unix environment, I did find Macs much easier to
network and support than Windows.

bests,
Alex O'Neal
UX manager

--
The best time to plant a tree is twenty years ago. The next best time is
now.

Patrick wrote:



 I recently worked for a company that was totally committed to the PC
 world, and the ENTIRE UX team were Macheads.

 Personally, I live in both worlds, and I don't see as much of a
 difference between Visio and Omnigraffle, and actually have work for
 clients stored in both formats (I run Parallels). I prefer to do work
 on the Mac, but it's not as much as a dealbreaker for me to work in
 Visio.


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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread Will Evans
I have said this before - on their blog site, in conversations with  
DaveM, other places.


I think they are misguided bordering on clueless. It's one thing to  
bring together a cabal of policy wonks, academics, and bureaucrats to  
create a national design policy; it's another act of hubris to not  
even ask for our input before they draft the darn thing and only after  
we complain rather loudly about not being included in the discussion  
or formulation, to seemingly act like they want our support or rubber  
stamp which they will not get.


Most annoying is that the 1 policy decision/direction they could  
actually take/recommend that would have a noticeable impact on design  
in the US is to recommend the re-funding of art and design in all  
public elementary schools across the country - short of that it's  
thoroughly useless and some of their recommendations are about as  
effective as pissing in the wind.

That's my 2 cents.

~ will

Where you innovate, how you innovate,
and what you innovate are design problems


Will Evans | User Experience Architect
tel: +1.617.281.1281 | w...@semanticfoundry.com
http://blog.semanticfoundry.com
aim: semanticwill
gtalk: semanticwill
twitter: semanticwill




On Feb 18, 2009, at 12:15 PM, mark schraad wrote:

This effort frustrates me. I really appreciate and applaud the  
effort that
went into it. But items 2 and 3, while admirable, really have no  
business

being on this list. They are not only political agendas but are highly
charged and likely to sink the entire effort. These two items need,  
and are

worthy of, their own platforms and there own initiatives. And while
designers can and should lead such efforts, these are not inherent  
issue

regarding design.


On Wed, Feb 18, 2009 at 11:08 AM, Josh Seiden joshsei...@gmail.com  
wrote:



Folk,

Recently, a group of leaders from various US design organizations
came together to discuss the question of a US National design policy.
This summit meeting resulted in 10 design policy recommendations,
which can be found here:
http://www.designpolicy.org/usdp/policy-proposals.html

(The full report on the summit meeting can be found here:
http://www.designpolicy.org/usdp/summit-report.html)

After the summit meeting, the leaders of this initiative contacted
IxDA to ask for our participation and endorsement. In turn, the Board
has asked me to reach out to you--the community--to help us decide  
how

(or if) IxDA should participate.

The Board finds much to support in the 10 policy initiatives. In
particular, the spirit of optimistic patriotism is welcome, and we
certainly support the efforts of those who are motivated by that
spirit. That said, the 10 policy proposals include some items that
the Board strongly disagreed with as well. The Board finds itself
similarly split on whether or not the very idea of design
organizations partnering with government is a good idea.

What do you think? Should IxDA get involved? Are there specific
initiatives that YOU would like to support by working alongside your
IxDA peers? Are there alternative ways you would like to see IxDA
proceed?

For quick reference, here are the the 10 recommendations:

 1. Formalize an American Design Council to partner with the U.S.
Government.

 2. Set guidelines for legibility, literacy, and accessibility for
all government communications.

 3. Target 2030 for carbon neutral buildings.

 4. Create an Assistant Secretary for Design and Innovation
position within the Department of Commerce to promote design.

 5. Expand national grants to support interdisciplinary community
design assistance programs based on human-centered design
principles.

 6. Commission a report to measure and document design's
contribution to the U.S. economy.

 7. Revive the Presidential Design Awards to be held every year and
use triple bottom-line criteria (economic, social, and environmental
benefit) for evaluation.

 8. Establish national grants for basic design research.

 9. Modify the patent process to reflect the types of intellectual
property created by designers.

10. Encourage direct government investment in design innovation.


What do you think? How do you see IxDA's role relating to this?

Thanks,
Josh Seiden





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Re: [IxDA Discuss] Usability Testing Challenge

2009-02-18 Thread Dana Chisnell


Hi Pendar,


I've read a few books including handbook of usability testing
and a practical guide to usability testing, and I've read a ton
of resources online.



I am so psyched that you've read Handbook of Usability Testing. I hope  
it was the second edition. I was one of the authors. (Oh gawd, I hope  
I give you good advice.)



We are interested in testing two things:
1- Whether or not people will notice our widget at all and will
interact with it
2- Knowing what the widget is, how easily can they use the features
the widget offers



These are great questions. Setting up an exploratory test is exactly  
what I would do.



So I have designed the test to have 2 parts: in the first part, I
want to give the user about 10 minutes to free-roam the website, and
think-out-loud, to see how long it would take for them to notice the
widget. I also want to observe how long it will take for them to
interact with the feature, and see if they understand (and use) the
features of the widget on their own.

In part 2, I will give them particular tasks related to features of
the widget and see how well they can interact with the UI (if they
haven't figured out by now what the widget is, I will tell them)

The only issue is, they might have already done some of the tasks in
part 2 when they were free-roaming in part 1, and I'm not sure how
to handle that.

So, for the usability experts here, do you think this is a good
approach? I would definitely appreciate your advice and comments.


If your participants do the tasks that you have in mind for part 2 in  
part 1 without your prompting them, I'd say your site and widget are  
really successful. Don't try to force-fit the test. Go with the flow.


If that happens, you're still finding out what you want to know, which  
I think are these hidden questions (tell me if I'm wrong):


Is the idea of the widget useful?
Is it in the right place to be found?
Do people understand what it is when they see it?
Is the call to action of the widget strong enough that people click  
through?


I hope you've recruited participants who are motivated to do what you  
want to observe -- that is, they've demonstrated somehow that they've  
done something before that is related to what you're exploring in this  
test, or they've volunteered a desire for the feature that the widget  
offers.


Although you're talking about how long it takes, I would think twice  
about actually timing people for this test. Time won't tell you a lot  
at this point. Might be better to track what participants click on  
their way to interacting with the widget. That data can help you think  
about where to position the widget or entry points to it. Also, if  
you're asking people to think aloud, talking will slow them down (not  
necessarily a bad thing). I've written about this in the blog that  
accompanies Handbook of Usability Testing, here: http://usabilitytestinghowto.blogspot.com/2007/04/when-to-ask-participants-to-think-out.html


Hope this helps. Let us know how it turns out.
Dana

:: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: :: ::
Dana Chisnell ~ Be good. UsabilityWorks.
desk: 415.392.0776
mobile: 415.519.1148

dana AT usabilityworks DOT net

www.usabilityworks.net
http://usabilitytestinghowto.blogspot.com/

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Re: [IxDA Discuss] Usability Testing Challenge

2009-02-18 Thread Ron Perkins
 You've got the right approach.  After the open ended part of the session,
you'll know whether the widget stands out enough to be noticed on it's own
merit.

Then stop and ask whether the test participant ever does 'x' where x is the
thing that the new widget does.  'x' is not the widget name, only the
essence of what it does...

After you establish whether 'x' is interesting, then ask them now to do 'x'.

If they still cannot find it, that's a problem.

After that even if you have them repeat things that the widget does, it's
often good to see if they use it as designed and understand it or if they
just got lucky on the first try.


Best of luck,
Ron

Ron Perkins, Principal
DesignPerspectives.com
Usability and Interaction Design Consulting





-Original Message-
From: krushford [mailto:krushf...@gmail.com]
Sent: Wednesday, February 18, 2009 11:50 AM
To: pendar
Cc: disc...@ixda.org
Subject: Re: [IxDA Discuss] Usability Testing Challenge

Hello,

I work on similar usability labs and my task lists always start with some
exploratory tasks.  Even if they may do some of the widget related tasks
during that period, I would still ask the specific tasks associated with the
goals of the widget.
Hope that helps and good luck!
Kaden

On Wed, Feb 18, 2009 at 11:21 AM, pendar legof...@legofish.com wrote:
 Hi all,
 I am a UI designer for a start up company and I'm conducting a
 usability test for our web product for the first time.

 I've read a few books including handbook of usability testing
 and a practical guide to usability testing, and I've read a ton of
 resources online.

 The product we are testing is a web widget which is going to be
 integrated in other websites (blogs, portals, etc.). We have a working
 prototype where we have embedded the widget in a fully functional
 mocked-up website.

 We are interested in testing two things:
 1- Whether or not people will notice our widget at all and will
 interact with it
 2- Knowing what the widget is, how easily can they use the features
 the widget offers

 The success of the product largely depends on the first point. The
 problem is that its almost impossible to write tasks for that.

 So I have designed the test to have 2 parts: in the first part, I want
 to give the user about 10 minutes to free-roam the website, and
 think-out-loud, to see how long it would take for them to notice the
 widget. I also want to observe how long it will take for them to
 interact with the feature, and see if they understand (and use) the
 features of the widget on their own.

 In part 2, I will give them particular tasks related to features of
 the widget and see how well they can interact with the UI (if they
 haven't figured out by now what the widget is, I will tell them)

 The only issue is, they might have already done some of the tasks in
 part 2 when they were free-roaming in part 1, and I'm not sure how to
 handle that.

 So, for the usability experts here, do you think this is a good
 approach? I would definitely appreciate your advice and comments.


 
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 To post to this list ... disc...@ixda.org Unsubscribe
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 .. http://www.ixda.org/help


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Re: [IxDA Discuss] Preparing a presentation on Fireworks

2009-02-18 Thread Al Abut
And for those that couldn't make it live, here's the archived
presentation:

http://experts.na3.acrobat.com/p13197444/

It definitely is a bit rambling and almost entirely lacking in bullet
points, like a proper Tufte acolyte :) but I'd definitely love any
questions or feedback, since the audience skewed (understandably)
towards technical questions about Fireworks more than it did about
overall UX issues.

Al Abut
--
interaction designer, crimefighter
http://alabut.com
http://twitter.com/alabut
--



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=38092



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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread Angel Anderson
I particularly like 8, 9,  10 but I feel that overall, the list is a bit
lofty. Even if we gave the rubber stamp they want, what would that mean in a
practical sense for IxDA members? Probably not much. Also, how would we
reconcile such ties to the US government when we're supposed to be an
international association?
-Angel Anderson

On Wed, Feb 18, 2009 at 9:42 AM, Will Evans wkeva...@gmail.com wrote:

 I have said this before - on their blog site, in conversations with DaveM,
 other places.

 I think they are misguided bordering on clueless. It's one thing to bring
 together a cabal of policy wonks, academics, and bureaucrats to create a
 national design policy; it's another act of hubris to not even ask for our
 input before they draft the darn thing and only after we complain rather
 loudly about not being included in the discussion or formulation, to
 seemingly act like they want our support or rubber stamp which they will not
 get.

 Most annoying is that the 1 policy decision/direction they could actually
 take/recommend that would have a noticeable impact on design in the US is to
 recommend the re-funding of art and design in all public elementary schools
 across the country - short of that it's thoroughly useless and some of their
 recommendations are about as effective as pissing in the wind.
 That's my 2 cents.

 ~ will

 Where you innovate, how you innovate,
 and what you innovate are design problems


 
 Will Evans | User Experience Architect
 tel: +1.617.281.1281 | w...@semanticfoundry.com
 http://blog.semanticfoundry.com
 aim: semanticwill
 gtalk: semanticwill
 twitter: semanticwill

 




 On Feb 18, 2009, at 12:15 PM, mark schraad wrote:

  This effort frustrates me. I really appreciate and applaud the effort that
 went into it. But items 2 and 3, while admirable, really have no business
 being on this list. They are not only political agendas but are highly
 charged and likely to sink the entire effort. These two items need, and
 are
 worthy of, their own platforms and there own initiatives. And while
 designers can and should lead such efforts, these are not inherent issue
 regarding design.


 On Wed, Feb 18, 2009 at 11:08 AM, Josh Seiden joshsei...@gmail.com
 wrote:

  Folk,

 Recently, a group of leaders from various US design organizations
 came together to discuss the question of a US National design policy.
 This summit meeting resulted in 10 design policy recommendations,
 which can be found here:
 http://www.designpolicy.org/usdp/policy-proposals.html

 (The full report on the summit meeting can be found here:
 http://www.designpolicy.org/usdp/summit-report.html)

 After the summit meeting, the leaders of this initiative contacted
 IxDA to ask for our participation and endorsement. In turn, the Board
 has asked me to reach out to you--the community--to help us decide how
 (or if) IxDA should participate.

 The Board finds much to support in the 10 policy initiatives. In
 particular, the spirit of optimistic patriotism is welcome, and we
 certainly support the efforts of those who are motivated by that
 spirit. That said, the 10 policy proposals include some items that
 the Board strongly disagreed with as well. The Board finds itself
 similarly split on whether or not the very idea of design
 organizations partnering with government is a good idea.

 What do you think? Should IxDA get involved? Are there specific
 initiatives that YOU would like to support by working alongside your
 IxDA peers? Are there alternative ways you would like to see IxDA
 proceed?

 For quick reference, here are the the 10 recommendations:

  1. Formalize an American Design Council to partner with the U.S.
 Government.

  2. Set guidelines for legibility, literacy, and accessibility for
 all government communications.

  3. Target 2030 for carbon neutral buildings.

  4. Create an Assistant Secretary for Design and Innovation
 position within the Department of Commerce to promote design.

  5. Expand national grants to support interdisciplinary community
 design assistance programs based on human-centered design
 principles.

  6. Commission a report to measure and document design's
 contribution to the U.S. economy.

  7. Revive the Presidential Design Awards to be held every year and
 use triple bottom-line criteria (economic, social, and environmental
 benefit) for evaluation.

  8. Establish national grants for basic design research.

  9. Modify the patent process to reflect the types of intellectual
 property created by designers.

 10. Encourage direct government investment in design innovation.


 What do you think? How do you see IxDA's role relating to this?

 Thanks,
 Josh Seiden




 
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... 

Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Andrei Herasimchuk


On Feb 18, 2009, at 8:53 AM, Christopher Fahey wrote:

The difference you describe exists today, but it didn't exist ten or  
twenty years ago. We can hardly blame folks in the 1980's and  
earlier for blurring engineering and user experience design, as they  
were doing both. Thomas Edison thought a lot about user experience  
when he was engineering the fountain pen and the stock ticker, but  
obviously he was focused on the engineering. Even the people who  
created all those classic Atari 2600 computer games -- the gameplay,  
the graphics, the sounds -- were almost without exception  
engineers... yet it's hard to argue today that their primary  
contribution to the universe was in engineering.


To be clear, I wasn't looking for blame in this sense. Further, I  
think you're taking it a bit too far and making the same mistake that  
plagued the user experience crowd in the late 90s and early 00s. The  
it's all user experience, even if they didn't know it! Not really.  
You're treaded a slippery slope with this line of thinking imho.


However, I just wanted to note that if people are looking for examples  
of people in the past, I wanted to make sure they were looking in the  
right spots. Guys like Paul Brainerd and his team have done far more  
in this regard than many of the people on Dan's list, and in my  
opinion, can be credited for being the first to truly modernize the  
concept of interacting with computers through a graphical interface,  
taking what the original Macintosh team did at the OS and simple  
software level and evolving it to the next stage. I just wanted to  
make sure folks were looking for the right people, which in the past  
context means they are almost always looking for engineers.


And as for documenting many of the core concepts in software and  
interface design that are still 100% relevant to day as they were in  
1982, Paul Heckel is still your guy.


--
Andrei Herasimchuk

Chief Design Officer, Involution Studios
innovating the digital world

e. and...@involutionstudios.com
c. +1 408 306 6422


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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread dave malouf
I agree with you Chris and Dan, whole-heartily. 
I was trying to bring structure and purpose to the exercise, b/c it
seemed to me that almost anyone from Dyson to Ford who thought about
any aspect of human needs and motivations in their designs (of
success) could be put in this category of IxD Greats and in my mind
that means it looses value to me.

Let me explain a bit more. I can look at what Ford did in terms of
designing cars as amazing (not the most beautiful, but from an IxD
perspective revolutionary). It may inspire me in my own design. I can
do the same with Edison, Bell, Marconi, Fulton, etc. I can even be
inspired by the humaness of Wright and the abstraction of Gehry.
Their genius is totally impressive, and all of them have affected the
world I design in as an interaction designer, but I don't think in
all integrity I can really add them to an Interaction Design Hall of
Fame like the one being posited. 

The list itself becomes so huge that it starts to loose bounding and
meaning b/c we start saying, well if soso is in, then why not this
person? and so on and so on. 

Galileo is on the genius chain that leads to the atomic bomb, but I
wouldn't call him an atomic physicist. I really think it a stretch
to consider Edison an interaction designer in the same regard, or if
Edison is, so is DaVinci and so is the guy who invented controlled
fire, and the wheel, too. you've just made the term interaction
designer, totally meaningless.

-- dave


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Designer inbreeding?

2009-02-18 Thread Ripul Kumar
On Tue, 17 Feb 2009 15:16:03, Eirik Midttun emidt...@gmail.com wrote:
 I'll just introduce my own background so you know where I stand: I
 have a Master's Degree in Networks and Telecommunications which
 mixes CS and EE. I started my career in embedded development, and I
 now do GUI design and Project Management. I do self-studies on
 Interaction Design and try to implement the practices in my project.

 I have also had thoughts about taking it a bit further, meaning going
 back to uni. The most interesting for my would be a 2-year Master, or
 maybe PhD work. However, they are mostly offered by ID departments
 and admission is pretty much designed for ID grads. If you're an
 engineer you typically don't have a portefolio.

 The CS programmes isn't much better, but entry seems easier. For me
 it is less interesting since most of it will be repetition of things
 I know, or can figure out on my own.

 Point is, I don't think this internal recruiting in universities is
 doing any help to the development of the IxD discipline. Shouldn't
 these traditional disciplines join forces to shape the younger IxD?
 Isn't cross-breeding a better strategy?

 Or am I missing out on something?

 
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-- 
Sent from my mobile device

Ripul Kumar
Director, Usability Services
Kern Communications Pvt. Ltd.
http://www.kern-comm.com

Tel 040 55196854
Mob 9885004854

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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Will Evans
Again - I think the importance here is 'intentionality' - Galileo  
could not possibly think of himself or his work as interaction design  
but if I ripped open my time machine and presented Englebart with IxD  
as I understand it, he would jump on board, until he jumped off it  
again because his real intention was actually augmenting human memory  
and thinking and had nothing to do with designing behaviors or 15  
other definitions of IxD that would be thrown at him. With the term  
IxD only/less than 7-10 years old - does that mean there are no greats  
of IxD yet - since it will take another 20 years for it to sink in?


~ will

Where you innovate, how you innovate,
and what you innovate are design problems


Will Evans | User Experience Architect
tel: +1.617.281.1281 | w...@semanticfoundry.com
http://blog.semanticfoundry.com
aim: semanticwill
gtalk: semanticwill
twitter: semanticwill




On Feb 18, 2009, at 10:40 AM, dave malouf wrote:


I agree with you Chris and Dan, whole-heartily.
I was trying to bring structure and purpose to the exercise, b/c it
seemed to me that almost anyone from Dyson to Ford who thought about
any aspect of human needs and motivations in their designs (of
success) could be put in this category of IxD Greats and in my mind
that means it looses value to me.

Let me explain a bit more. I can look at what Ford did in terms of
designing cars as amazing (not the most beautiful, but from an IxD
perspective revolutionary). It may inspire me in my own design. I can
do the same with Edison, Bell, Marconi, Fulton, etc. I can even be
inspired by the humaness of Wright and the abstraction of Gehry.
Their genius is totally impressive, and all of them have affected the
world I design in as an interaction designer, but I don't think in
all integrity I can really add them to an Interaction Design Hall of
Fame like the one being posited.

The list itself becomes so huge that it starts to loose bounding and
meaning b/c we start saying, well if soso is in, then why not this
person? and so on and so on.

Galileo is on the genius chain that leads to the atomic bomb, but I
wouldn't call him an atomic physicist. I really think it a stretch
to consider Edison an interaction designer in the same regard, or if
Edison is, so is DaVinci and so is the guy who invented controlled
fire, and the wheel, too. you've just made the term interaction
designer, totally meaningless.

-- dave


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread dave malouf
A few thoughts:
1) The total list is a draft and they are looking for feeback. Its a
sketch being evaluated. I have problems w/ the after party invite as
opposed to getting invited to the awards ceremony itself, but I can
move on from that.

2) Government in any professional space. 
Whether a gov't is explicitly involved in a space or not it is
involved. You are just kidding yourself to a certain degree. When it
comes to design all I have to do is compare the US situation to those
of Europe and Asia where design has much more governmental support
than the US puts into it (definitely per capita). Various country
design councils do a great job of getting money for design education
(formal and informal). But just look at what Korea has been able to
do b/c of their unique government policies on design. It has
single-handily given a huge advantage to Korean product companies b/c
of the support they get for hiring and maintaining design leadership.

Design jobs are going to go overseas in droves over the next decade.
Getting gov't awareness to our issues will be helpful.

As to the whole carbon neutral thing. I think like what a few of
our keynotes at intearction09 preached, I think it is time to make a
stand as a designer. You are what you CHOOSE to design. This bit is
trying to put that face out front.

So to put it short (too late) and sweet (you decide) I support IxDA
figuring out SOME way to engage in what is going on with this
project/initiative.

-- dave

-- dave


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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread mike myles
Lot's of wonderful discussion!

To the IxDA's mission points of Evangelism and Education, should we
work to create a Hall of Fame site touting the accomplishments of
innovators in computer interaction design?

We can learn from our history, and demonstrating the progressive
advancement of the craft with innovation building on innovation lends
credence to IxD as a profession.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Andrei Herasimchuk


On Feb 18, 2009, at 11:02 AM, mike myles wrote:


To the IxDA's mission points of Evangelism and Education, should we
work to create a Hall of Fame site touting the accomplishments of
innovators in computer interaction design?


Two things:

1. Hall of Fame is an awful way to think of it. The purpose of  
creating a list seems to be more about noting influencers and  
innovators, understanding what they did, what they contributed, what  
ideas they formulated that last to today, and making sure that  
knowledge is passed down.


2. Whenever I refer to interaction design being about computers and  
software, I get the third degree from way too many people on this  
list. I have no problem creating a list of influential people that  
should be studied for the purposes of learning and evolving the  
profession, but I thought that the two things that were verboten on  
this list was claiming or otherwise tying IxD as a digital technology  
based craft or that an interaction designer should be expected to know  
how to draw.


--
Andrei Herasimchuk

Chief Design Officer, Involution Studios
innovating the digital world

e. and...@involutionstudios.com
c. +1 408 306 6422


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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Joel Eden
Something I keep thinking about seeing all of these individual names
is that as opposed to e.g., paintings that are easier to think of as
being created by one person, so much of the work done by the names on
these lists were really team/group efforts.

Aren't we continuing to sell one of the the major myths of innovation
(i.e. Scott Berkun's book) by focusing on individuals? For example, I
love Alan Kay's work, but I always think of his contributions together
with the environment at Xerox PARC and all of the others in the groups
that he worked with. Same with Edison, and for most of these people
mentioned.

And I want to add Christopher Alexander to the list (if he hasn't
already been mentioned).  :-)

Joel



On Wed, Feb 18, 2009 at 2:02 PM, mike myles mmyles2...@yahoo.com wrote:
 Lot's of wonderful discussion!

 To the IxDA's mission points of Evangelism and Education, should we
 work to create a Hall of Fame site touting the accomplishments of
 innovators in computer interaction design?

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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread Harlan Weber
I agree with Philip for the most part, though I share Mark's split between
frustration and appreciation.

Although it's understandably a weird feeling to have government involvement
in what has purely been a creative space, I also feel there's a lot of
opportunity to do good here - There are a ton of government services that
could benefit from proper application of design thinking, for the good of
the country. As for being 'tied to the government', it doesn't seem like
there will be Men in Black peeking over your shoulder every time you fire up
Illustrator, at least from my reading :) It might be good to look at the way
the UK Design Council operates and examine the role it plays and the effect
it has on the design community there.

While flawed at the moment, I think it's certainly an effort worth pursuing,
with substantial input from the community. But that's the iterative design
process, right? Point #6 worries me substantially, however; I feel like it
would be a bit of a boondoggle at best, and a vehicle for manipulating the
flow of grants or other financial benefits at worst.

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Re: [IxDA Discuss] Usability Testing Challenge

2009-02-18 Thread pendar
Thank you krush and pgreasby for the wonderful feedback. As a
usability testing virgin I do appreciate the tips.

Dana, it is a wonderful surprise to read your reply. Indeed I read
the second edition and found the book very insightful, using some of
its templates in conjunction with other to develop a test plan (still
in progress).

You are on the spot regarding the questions we are trying to address

We still havent recruited the users, we're doing that this week. Our
target user group is very broad (pretty much anyone who visits
blogs/portals/etc.), so I am only making a distinction between light
and power internet users.

We're also going to test two versions of the prototype (A  B). So
my strategy is to use 12 testers, 6 light users and 6 power uers
(nicely varied age group). And then within each group, have 3 users
test version A and 3 users test version B. So at the end, we would
have 6 users who have tested A and 6 who have tested version B. 

I will definitely take note of your advice about not worrying too
much about tracking time. I chose that as a measure rather
arbitrarily, mostly because I thought if most users don't notice it
within 30-40 seconds, then in a real-life scenario people would have
probably gone on to another page already and have totally missed the
widget.

Anyway, thanks again for your replies, they are extremely helpful




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[IxDA Discuss] ...and don't forget to laugh

2009-02-18 Thread Gary Zamchick
While in pursuit of the simple, the
clear, the intuitive, the new, I'd like to give whimsy, surprise, and um, the 
warm embrace of stupidity, their due. 


No matter the domain, – virtual or tangible, high tech or high touch,
interfaces or environments,  – innovative thinking is accompanied by the 
opportunity to twist toward one of four emotional
outcomes:  the aha! (scientific knowing),
the ah! (aesthetic experience), the ha ha! (humorous relief) and the duh? (what
I’ll call “blessed stupidity”). I’ve had the most success (and fun) when teams
are willing to enjoy a cathartic laugh, to thumb their noses at entrenched
beliefs, to risk sharing funny, stupid thoughts when looking at problems on the 
edge of what's known. I’ve posted some of these moments at 
http://zamchicktheblog.blogspot.com. 

Any other examples where great ideas were peeking out from behind one's that 
were just duh?
 
Gary


Gary Zamchick
Zamchick Group, L.L.C.
zamch...@gmail.com
http://www.linkedin.com/in/zamchick
http://zamchicktheblog.blogspot.com 


  

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[IxDA Discuss] Managing test script branching

2009-02-18 Thread Scott Weidman
I'm looking for a good tool to manage a multi-branch moderator's
guide for a usability study. There are a number of shared tasks but
some ordering variation, and I'm trying to avoid updating the same
task/probe multiple times. Any suggestions?

-Scott

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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread Andrei Herasimchuk


On Feb 18, 2009, at 10:50 AM, dave malouf wrote:


1) The total list is a draft and they are looking for feeback. Its a
sketch being evaluated. I have problems w/ the after party invite as
opposed to getting invited to the awards ceremony itself, but I can
move on from that.


After party invite?

Folks... IxD is not even a legit profession yet You're still arguing  
and debating what the design curriculum is! Let's not get ahead of  
ourselves, shall we? 8^)



2) Government in any professional space.


I think I'm in agreement with Dave on the larger point.

Further, maybe I'm reading the proposal wrong, but none of the points  
brought up in it are about government interference in the design  
sector per se, and all about making sure the government itself follows  
good design practices and standard, recognizes it, supports it, and in  
doing so, legitimizes it in the general population. As Dave pointed  
out, just look to Europe or Asia to see how well it's worked out for  
them. (The answer: Far better than for us here in the U.S.)


I'm not sure where some of the reactions on this list are coming with  
regard that these proposals are about dictating design in any fashion  
at the private sector level. How on earth can setting *standards* for  
legibility and readability for government documents *produced* by  
government workers be a bad thing? Are standards only for the W3C or  
the IEEE and not for anyone else?


--
Andrei Herasimchuk

Chief Design Officer, Involution Studios
innovating the digital world

e. and...@involutionstudios.com
c. +1 408 306 6422


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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Elizabeth Bacon
Hi folks,

I'm enjoying this thread very much, albeit dismayed at the lack of
cited women too. (Anybody see Maren Costa's work at Amazon at DUX
2005?) 

Anyways, I wanted to let folks know that the IxDA Board is playing
around with the idea of creating an IxD timeline that would allow
IxDA members to add material to it, documenting the fantastic and
rich history of our discipline. In my mind, it should have a place
for recognizing people as well as projects/case studies. Jim Leftwich
is leading this new initiative, and has been sourcing some online
tools to make this concept come to life as a collaborative system for
the whole IxDA network to contribute  participate. Seems like
something that will resonate with the community, all right! :) 

Which comment is in NO WAY intended to stifle this thread -- on the
contrary, keep the dialog going and we'll all be able to use this
thread as some great source material. 

Cheers,
Liz


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread mike myles
Liz,

The timeline concept sounds like a great one.

It strikes me that people (teams  individuals), projects, products
and publications all work in concert to show the evolution of
interaction design. A timeline could be an effective way to tie all
those items together and enhance understanding of the interrelation
between them.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread j . scot
Like Angel, I like 8, 9, and 10, and though I understand frustrations
others have expressed, I agree with Dave and Andrei about the overall
initiative. I therefore support engagement, focused on asserting our
collective informed opinion, and attempting to moderate misguided or
overly ambitious elements of it. 

Assuming that nothing can happen unless the first item happens,
professional design organizations need to weigh in heavily on every
aspect of the design of said Council. Perhaps through initial
engagement, we might offer to submit a design for the organization
and its relationships (structure, roles, responsibilities,
authority)... a highly resolved vision representing insight from the
international design community and governments who have similar
initiatives.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Managing test script branching

2009-02-18 Thread Nicholas Iozzo
How many participants in the study?

I just go the old fashion way. I print out 1 copy per participant and
then reorganize the pages to control for presentation bias.

I dislike taking notes on a laptop when I do a utest... feels too
clinical.


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[IxDA Discuss] VMWare vs. Parallels (was Re: A business case for switching Mac

2009-02-18 Thread j. eric townsend
VMWare also doesn't slow down your OSX install the way Parallels does 
due to how the virtual machine is implemented.  I regularly develop for 
linux and OSX, running linux under a VMWare partition with no hassles. 
When needed, I also run a xp pro instance under VMWare, and it's also 
quite peppy.


Biggest drawback (imho) is wasting all the disk and core space on 
another operating system.


Alexandra O'Neal wrote:

Our creative team likewise live in a Mac world, in a company dominated by
PCs. The IAs have VMware to switch back  forth and use Visio.  Comparing
VMware to Parallels, one of our top IAs reports preferring Parallels because
it feels more like you're running a Windows app in an OS X environment, so
the switch is less jarring.

Personally, I move back and forth between separate Windows  Mac
environments, and prefer Mac for most things, but I don't think an either-or
world is necessary.  And a few years ago when I did network administration
in a Mac + Windows + Unix environment, I did find Macs much easier to
network and support than Windows.

bests,
Alex O'Neal
UX manager

--
The best time to plant a tree is twenty years ago. The next best time is
now.

Patrick wrote:



I recently worked for a company that was totally committed to the PC
world, and the ENTIRE UX team were Macheads.

Personally, I live in both worlds, and I don't see as much of a
difference between Visio and Omnigraffle, and actually have work for
clients stored in both formats (I run Parallels). I prefer to do work
on the Mac, but it's not as much as a dealbreaker for me to work in
Visio.



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--
J. Eric jet Townsend, CMU Master of Tangible Interaction Design '09

design: www.allartburns.org; hacking: www.flatline.net;  HF: KG6ZVQ
PGP: 0xD0D8C2E8 AC9B 0A23 C61A 1B4A 27C5 F799 A681 3C11 D0D8 C2E8

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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread Jack Moffett
Certainly, it isn't perfect. However, I view it as a foot in the door.  
This is the only venture in this direction I know of that seems to  
have legs. I think it is worth getting behind, even if we don't agree  
with everything on it.


Furthermore, let's pretend that it does have legs and actually  
happens. If IxDA isn't involved in it, where does that leave us in  
relation to the rest of the design community?


Another point of reference is the work of Richard Buchanan and Tony  
Golsby-Smith with the Australian Tax Office, which started by looking  
at a redesign of the tax forms but ended up redesigning the entire tax  
system.


Andrei said;
Folks... IxD is not even a legit profession yet You're still  
arguing and debating what the design curriculum is! Let's not get  
ahead of ourselves, shall we? 8^)


Okay, so IxDA is the new kid on the block as a professional  
organization. However, considering the success of the first conference  
(and the imminently successful second) and the extremely active  
international membership, not to mention the caliber of professionals  
in our membership, I think we deserve some street cred.


Best,
Jack


Jack L. Moffett
Interaction Designer
inmedius
412.459.0310 x219
http://www.inmedius.com


When I am working on a problem,
I never think about beauty.
I think only of how to solve the problem.

But when I have finished,
if the solution is not beautiful,
I know it is wrong.

 - R. Buckminster Fuller



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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread Lisa
The IxDA should absolutely participate in and support the US National
Design Policy. 

The current draft proposal is attempting to shine a light on the
importance of Design and design in every day life. Why would IxDA not
want to help shape a national design policy? If the group decides
against participation, we will be permanently left out of the
conversation. 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread Caroline Jarrett
From Jack Moffett

snip
 Another point of reference is the work of 
 Richard Buchanan and Tony Golsby-Smith 
 with the Australian Tax Office, which
 started by looking at a redesign of 
 the tax forms but ended up redesigning 
 the entire tax system.
 

Jack, could you give me some references to this work? Due to my fascination
with forms in general and tax forms in particular, I'd love to find out more
about this claim, which I'd not heard about previously despite a few
contacts here and there with the Australian Taxation Office.

I tried a bit of Googling for it and came across this rather modest claim on
the 2nd Road web site (Tim Golsby-Smith's consulting firm). It talks about
reporting structures in the ATO and says:

Senior management meet to consider these strategic reports. Their meetings
have become focused and efficient. And most of their key planning issues for
the coming year have emerged directly from these reports.

On an individual level, leaders feel empowered. The Deputy Commissioner
quoted above is delighted that he can now review the reports over a sandwich
in just fifteen minutes, and yet be fully equipped to participate in the
discussion.

While I'm greatly in favour of helping senior managers to feel empowered and
review management reports more quickly, I don't quite see that as a
'redesign of the entire tax system'.

So I'd be grateful for any pointers you can give me to the wider project.

Best
Caroline Jarrett



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Re: [IxDA Discuss] VMWare vs. Parallels (was Re: A business case for switching Mac

2009-02-18 Thread Angel Marquez
Parallels is great for running the Mac OS and a Windows OS simultaneously.
Example, when chaining audio applications  you can have a PC only app open
and chained to a Mac app, with dual monitors this is great. Can this be done
with VMWare?  I was dual booting with Fedora on my mac but those fine people
at the mac store put an end to that...

On Wed, Feb 18, 2009 at 1:09 PM, j. eric townsend j...@flatline.net wrote:

 VMWare also doesn't slow down your OSX install the way Parallels does due
 to how the virtual machine is implemented.  I regularly develop for linux
 and OSX, running linux under a VMWare partition with no hassles. When
 needed, I also run a xp pro instance under VMWare, and it's also quite
 peppy.

 Biggest drawback (imho) is wasting all the disk and core space on another
 operating system.

 Alexandra O'Neal wrote:

 Our creative team likewise live in a Mac world, in a company dominated by
 PCs. The IAs have VMware to switch back  forth and use Visio.  Comparing
 VMware to Parallels, one of our top IAs reports preferring Parallels
 because
 it feels more like you're running a Windows app in an OS X environment, so
 the switch is less jarring.

 Personally, I move back and forth between separate Windows  Mac
 environments, and prefer Mac for most things, but I don't think an
 either-or
 world is necessary.  And a few years ago when I did network administration
 in a Mac + Windows + Unix environment, I did find Macs much easier to
 network and support than Windows.

 bests,
 Alex O'Neal
 UX manager

 --
 The best time to plant a tree is twenty years ago. The next best time is
 now.

 Patrick wrote:


 I recently worked for a company that was totally committed to the PC
 world, and the ENTIRE UX team were Macheads.

 Personally, I live in both worlds, and I don't see as much of a
 difference between Visio and Omnigraffle, and actually have work for
 clients stored in both formats (I run Parallels). I prefer to do work
 on the Mac, but it's not as much as a dealbreaker for me to work in
 Visio.

  
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 --
 J. Eric jet Townsend, CMU Master of Tangible Interaction Design '09

 design: www.allartburns.org; hacking: www.flatline.net;  HF: KG6ZVQ
 PGP: 0xD0D8C2E8 AC9B 0A23 C61A 1B4A 27C5 F799 A681 3C11 D0D8 C2E8
 
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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread Angel Marquez
That is like me saying their should be more mexican people on the list. I
wouldn't say that.
Which brings me this mental model book I am reading where the author is a
woman. All of her second person references are 'she'. After reading enough
to draw a conclusion I'm not sure me and 'her' are feeling the same when we
stroll through a grocery store or go to see a movie. Although she does pin
the possible traits of the women I've known in my day it seems like she is
designing for women only. How do you people address the gender difference
during your user research? Seems like a woman observing a man and a man
observing a woman would have completely different takes on their findings.
How is this planned for, is their a name for it?

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Re: [IxDA Discuss] Using qualifying questions to create a semi-walled garden?

2009-02-18 Thread Anthony Hempell
Thanks all for your comments on this, it's been a busy few days and  
the IxDA list does not like my webmail app, so haven't been able to  
respond.


Does anyone know of actual hard data as to how much dropoff extra  
steps/questions cause within a purchasing flow?  Although this is not  
a strict e-commerce flow, I'm thinking that they are going to shrink  
their initial pool of customers looking at these products by something  
approaching 10-20% by having this extra page.  I've tried Googling  
this kind of data but no luck so far.


thanks
Anthony



On 17-Feb-09, at 7:42 AM, Adrian Howard wrote:


Marketing is pushing for a qualifying question up front that will  
determine which product you are shown (i.e, you will not be shown  
the other product).


Why?

Do they have reasons why they prefer that method? Is, for example,  
having users of product A being aware of product B a bad thing? Have  
they found it an effective sales technique? Something else?


Essentially it comes down to:

Product A is more profitable, so they want to promote that;
Some users are not eligible for either product (and some can't get  
both) due to technical and/or geographic limitations and they would  
prefer to not create unmet expectations by promoting a product that  
the user may not be eligible for (this seems to weigh very heavily on  
their value scale).






We are pushing for an open site that will promote both products,  
and give the users the ability to choose, and do qualifying as the  
first step in ordering.


Are you going to get some users being annoyed by only discovering  
they can get A when they had their heart set on B when they get to  
ordering?




This is a possibility, and the one Marketing seems the most concerned  
about.



The qualifying info may or may not be able to be stored in a  
persistent cookie; so the UX might be really awful if you come back  
and the site keeps asking you where you're from (plus other  
possible questions).


If you're forcing the user to make the same decision multiple times  
that's going to be bad. Whether that decision is a pre-qualification  
question - or figuring out whether product A or B applies to them.



the current solution being proposed by Marketing is that the index  
page to this whole product section -- imagine  hiding a whole product  
vertical behind a qualifying interstitial -- will have both the  
qualifying questions AND a button that says I just want to look  
around or something to that effect.  This button would then take them  
to the kind of experience that I am proposing.   The size of this  
button and it's placement is my next battle -- IMO this button should  
take up 98% of the screen (j/k).


While I suppose not as bad as having the whole thing as a walled  
garden, this means that users will have to go through this extra step,  
PLUS we will have to do the development work to create both the walled  
and non-walled experiences.


I've also confirmed that we are not able to store this data on a  
cookie -- the user will have to go through this step each time they  
come back to the site.





Besides the argument of user control over system control, can you  
think of any other angles to try and sell this to the marketing  
folks?


* Demonstrate via storyboards how much longer it takes to use one  
technique in given situations/user groups?
* Paper prototypes + users = demonstration of annoyance the solution  
will cause?


I heart demonstrations :) Especially lo-fi ones that the other  
side can be involved with.


Yeah, this is the kind of investment that I think I will have to  
make.  At this point it has all been quite conceptual but I may need  
to actually prototype it so they can experience it for themselves.



thanks
Anthony



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[IxDA Discuss] Using this list: How do I change my subscription email address?

2009-02-18 Thread Mike Caskey
Help?  I searched the profile page and saw no option for editing this.  
It notes that I should remove my subscription and re-subscribe, but my 
email address stays there.


Thanks!

Mike

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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread Phillip Hunter
I am no fan of big government, but let's face it that some very large
initiatives simply need some regulatory heft behind them.  Perhaps
this is one and I believe it should be explored.  

The comments about keeping government out of creative efforts seem
odd.  Are we better or worse off for having the NEA and NAS here in
the US?  And don't other countries have even more success pairing
creativity and government?

As many have pointed out, we have to be careful about how and in what
we get involved, but I will say again that being part of the
discussion is better than not.  Let's enter while the door is open
rather than knock later and hear that the meeting is closed.

The most important thing we could work on as an organization is what
we would do with a place at the table.

ph


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=38901



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[IxDA Discuss] [Fwd: Using this list: How do I change my subscription email address?]

2009-02-18 Thread Mike Caskey


---BeginMessage---
Help?  I searched the profile page and saw no option for editing this.  
It notes that I should remove my subscription and re-subscribe, but my 
email address stays there.


Thanks!

Mike

---End Message---

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Re: [IxDA Discuss] Good stock imagery resources, anyone?

2009-02-18 Thread Emarson Victoria
http://www.sxc.hu has a good collection of free stock images.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=38775



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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread Jack Moffett


On Feb 18, 2009, at 4:37 PM, Caroline Jarrett wrote:

Jack, could you give me some references to this work? Due to my  
fascination
with forms in general and tax forms in particular, I'd love to find  
out more

about this claim, which I'd not heard about previously despite a few
contacts here and there with the Australian Taxation Office.


Certainly.

http://www.mitpressjournals.org/doi/abs/10.1162/desi.2008.24.1.55
http://design.case.edu/2002workshop/Positions/Preston.doc
http://powerofdesign.aiga.org/content.cfm/smith_cat

Google's fast. I got my previous post as one of my search results! :)

Best,
Jack

Jack L. Moffett
Interaction Designer
inmedius
412.459.0310 x219
http://www.inmedius.com


First, recognize that the ‘right’ requirements
are in principle unknowable by users, customers
and designers at the start.

Devise the design process, and the formal
agreement between designers and customers and users,
to be sensitive to what is learnt by any of the
parties as the design evolves.

   - J.C. Jones



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Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

2009-02-18 Thread Joshua Seiden
Thanks for all the input folks. Let me put a finer point on what
participation means.

Participation means that YOU feel motivated to work on one of these
10 initiatives. Do you? If so, how? Would you put a group of IxDA
members together to drive one of these initiatives forward? if not,
what would YOU be willing to do?

If you look at the detailed report of the summit, you will see that
many of the ideas that the group considered are ideas that we've
talk about as a group. Perhaps there are ideas in the booklet that
you feel passionately about and would like to drive?

Remember that IxDA is not AIGA. We have no paid membership. We have
no paid staff. We are an all volunteer army. And we have lots to work
on as it is. 

So, in some ways, this is a question of priorities--of triage really.
What do WE want to work on together?

JS


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Using qualifying questions to create a semi-walled garden?

2009-02-18 Thread Angel Marquez
The qualification algorithm is much more granular.My cromagnum
understanding of algorithms is that they are as granular as they need to be.
Nothing more  nothing less. Did you ask someone and assume that this is the
case or you are grabbing the reins and are certain this is true?

If it doesn't work and you can't make it work than by all means do not use
it.

I think this line from Tufte's Visual Explanations in regards to the Space
Shuttle challengers lack of success is applicable here.

'Various officials had camouflaged the issue by by testifying to the
commission in an obscurantist language of evasive technical jargon'

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Re: [IxDA Discuss] Usability Testing Challenge

2009-02-18 Thread Ron Perkins
I like to ask as few questions as possible when someone is interacting  
to keep them from artificially paying attention and thinking about  
things-- doing is more revealing than talking.

Ron

Sent from my iPhone

On Feb 18, 2009, at 11:43 AM, pendar legof...@legofish.com wrote:


Thank you Ron, very useful insight.

My strategy was to keep the communication between the user and the
test facilitator fairly open during the open-ended session and have
the facilitator probe the user as the user does the stuff. For
example, immediately after the user first interacts with the widget,
I was going to pose the question what do you think the widget
does?, and so on.

After reading your insight I'm wondering if it's better pose the
questions after the open-ended part is done, and before starting the
task-based part of the test.






. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Long / Large forms

2009-02-18 Thread Jarod Tang
Hi chris,

A side question:

 maybe the first is to think about reducing the length?

Jarod

On Mon, 16 Feb 2009 02:45:13, Chris McLay ch...@eeoh.com.au wrote:
 Hi,

 I'm looking for examples of very long forms, or forms for gathering
 lots of data. Forms that have multiple questions (20+) for gathering
 lots of long answers (150 words +).

 I'm thinking these would be like Resume Builders, Grant
 Applications, Business Plans...

 Anyone seen or worked on something like this?

 Thanks,
 Chris

 --

 Chris McLay.
 http://eeoh.com.au

 
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-- 
Sent from my mobile device

http://designforuse.blogspot.com/

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Re: [IxDA Discuss] Using qualifying questions to create a semi-walled garden?

2009-02-18 Thread Anthony Hempell

Thanks Angel...

When this project explodes seconds after takeoff I will be sure to  
have some more evasive technical jargon at the ready.



On 18-Feb-09, at 3:56 PM, Angel Marquez wrote:


The qualification algorithm is much more granular.
My cromagnum understanding of algorithms is that they are as  
granular as they need to be. Nothing more  nothing less. Did you  
ask someone and assume that this is the case or you are grabbing the  
reins and are certain this is true?


If it doesn't work and you can't make it work than by all means do  
not use it.


I think this line from Tufte's Visual Explanations in regards to the  
Space Shuttle challengers lack of success is applicable here.


'Various officials had camouflaged the issue by by testifying to the  
commission in an obscurantist language of evasive technical jargon'





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