Re: [IxDA Discuss] Is the iPhone hard to use? (was We don't make consumer products, hence no need for a UCD development process.)

2009-08-28 Thread David Drucker
I think perhaps that the iPhone borrows from a number of computer- centric and '1st generation iPod'-centric design patterns, and those patterns can give you a leg up on learning it. The concept of a drill- down (and down the hierarchy existing somewhere to the right) is an iPod pattern. The

[IxDA Discuss] User Experience Design for Working Web Sites and Applications

2009-08-28 Thread Ali Naqvi
Working as a Technical Writer, I VERY often see myself being put in the final stage of the development process by management. I came across the following article that i want to share with other technical writers out there: http://www.stc.org/confproceed/2001/PDFs/STC48-000107.PDF

[IxDA Discuss] Whats with IPHONE exploding here and there??

2009-08-28 Thread Ali Naqvi
I don't have an IPHONE. I do want one but lately articles are written about IPHONES exploding in people's hands. The Danish article belows states that there are 10 cases in France. I also read about cases in the US, Japan and the UK. http://politiken.dk/tjek/digitalt/telefoni/article775823.ece

[IxDA Discuss] IA Summit 2010 Call for Proposals

2009-08-28 Thread Richard Hill
The Information Architecture Summit 2010 will be April 7-11 in Phoenix. You can get all the information about the event at http://iasummit.org now so you can get a head start on your planning. The Call for Proposals is open. We have three tracks this year. Business

Re: [IxDA Discuss] Whats with IPHONE exploding here and there??

2009-08-28 Thread Catriona Lohan-Conway
http://www.google.com/hostednews/afp/article/ALeqM5hIcyqx8Wqr0uBJOstJC4qm7liUGA __ Catríona Lohan-Conway User Experience Architect 917 405 5127 clohancon...@mac.com PPlease consider our environment before printing. On Aug 28, 2009, at 1:29 AM, Ali Naqvi wrote:

Re: [IxDA Discuss] Is the iPhone hard to use?

2009-08-28 Thread Billy Cox
Young children are accustomed to experimenting with their world via touch (and putting things in their mouth of course) so the iPhone fits into their normal mode of discovery. Adults by contrast have learned other means of discovery that might fail them when they have only a single button and

[IxDA Discuss] Contract requirements that ensure usability issues are addressed

2009-08-28 Thread Karen Dee Davis
I am hoping one of you has some legal speak you'd be willing to share on contract requirements for usability standards. We have a vendor whose product has serious experience issues and want to make sure they get addressed throughout the product lifecycle.

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-28 Thread Adrian Howard
On 27 Aug 2009, at 11:08, dave malouf wrote: I think @jmspool nailed it. the issue isn't whether or not UCD is needed. the issue is whether or not the product has room for improvement and that those improvements speak to the core stakeholders involved. [snip] Those problems have also got to

Re: [IxDA Discuss] Is the iPhone hard to use? (was We don't make consumer products, hence no need for a UCD development process.)

2009-08-28 Thread Adrian Howard
On 27 Aug 2009, at 16:30, dave malouf wrote: 1 of the things that gets me about this conversation is that it is spoken about in terms of absolutes. the iphone is not easy to use. Aye. I keep wanting to add compare to... on the end. Adrian -- http://quietstars.com - twitter.com/adrianh

Re: [IxDA Discuss] Contract requirements that ensure usability issues are addressed

2009-08-28 Thread Adrian Howard
On 28 Aug 2009, at 07:21, Karen Dee Davis wrote: I am hoping one of you has some legal speak you'd be willing to share on contract requirements for usability standards. We have a vendor whose product has serious experience issues and want to make sure they get addressed throughout the product

Re: [IxDA Discuss] Global navigation: persistent or not across all pages?

2009-08-28 Thread jennifer wolfgang
I replied via email to Sascha's question, but I'll share here: The top search box (in header) is for Trendmicro.com site-wide search. The one immediately below the header is for searching the community only. This is by far not ideal, I'm aware. Not my design / recommendation. . . . . . . . .

Re: [IxDA Discuss] Global navigation: persistent or not across all pages?

2009-08-28 Thread jennifer wolfgang
Paul - Thanks for all the links. The Dell site is more along the lines of what I am going towards. I've started saying, Micro-header to help relate the concept to my manager and teammates. A coworker helped me articulate my reasons for not wanting the full header on the blogs I'm building right

Re: [IxDA Discuss] Global navigation: persistent or not across all pages?

2009-08-28 Thread Oleh Kovalchuke
You are right: profit interests tend to destroy communal spirit -- a lesson demonstrated time and again in Project Runway and other reality shows, as well as by behavioral economists (read 'Predictably Irrational' by Dan Ariely or see author's talk at TED). -- Oleh Kovalchuke Interaction Design

Re: [IxDA Discuss] Contract requirements that ensure usability issues are addressed

2009-08-28 Thread Nick Gould
Karen, as with any contract question, the two key issues are 1) can you accurately describe the obligation? and 2) can you get the other party to agree to it? In your case, it will be very difficult, in the absence of concrete metrics (such as SLA-type performance standards, or customer

[IxDA Discuss] Indicators for cells with multiple values in a datagrid

2009-08-28 Thread Oleh Kovalchuke
Hello, IxDers, I need to indicate that specific cell in a read-only datagrid contains not one, but multiple values. Putting the cell in focus would reveal the values in it. The project team have suggested displaying Multiple... link in the cell. Clicking the link would open a popup showing the

Re: [IxDA Discuss] Indicators for cells with multiple values in a datagrid

2009-08-28 Thread Jennifer R Vignone
Do you mean something like this: -- Column One Column Two -- Lorem Ipsum 1,240 Dolor sit amet 2,005 Consectetur 1,234 [5v] Adipiscing elit 2,111 [1v] Cras lectus -32 Neque

Re: [IxDA Discuss] Indicators for cells with multiple values in a datagrid

2009-08-28 Thread Brendon
If the number of data elements in the list is limited to 5 /- 2 then you might be able to show them all inline - with line breaks in the cell. It's easier to be able to see all the values at once. Another option could be a tool-tip rollover that showed the rest of the values. One thing to keep

Re: [IxDA Discuss] Indicators for cells with multiple values in a datagrid

2009-08-28 Thread Bryan Minihan
You have the right idea, and I like Jennifer's idea of the down arrow. You might also consider these: Lorem ipsum Dolor sit amet Consectetur [5 more] Adipiscing elit [1 more] Cras lectus Neque [3 more] Might help if you have numeric multiple values, to avoid 1,234 [ 5] seeming to represent

Re: [IxDA Discuss] Indicators for cells with multiple values in a datagrid

2009-08-28 Thread Bryan Minihan
Plus symbols didn't come thru on IxDA, but I meant to say: Or perhaps just use [ ] (plus symbol) with alt or title text indicating the number of additional items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org

Re: [IxDA Discuss] Website UI competitive analysis

2009-08-28 Thread James Page
Hi Toby, I prefer Webnographer http://www.webnographer.com/ for website UI competitive analysis, but than I am also Founder of FeraLabshttp://www.feralabs.com/, who have built Webnographer (a remote usability testing tool). Of course, I would expect you to promote your own product too :) I am

Re: [IxDA Discuss] Indicators for cells with multiple values in a datagrid

2009-08-28 Thread Oleh Kovalchuke
Hm, Gmail uses something like that in the Inbox view, however the indicator does not open a dropdown, it opens a message instead: Oleh, Jennifer (5)[IxDA Discuss] Indicators for cells with multiple values in a datagrid -- Oleh On Fri, Aug 28, 2009 at 1:11 PM, Oleh Kovalchuke

Re: [IxDA Discuss] Indicators for cells with multiple values in a datagrid

2009-08-28 Thread Oleh Kovalchuke
I have considered displaying [+] only, but this is not as informative as showing the number of entries next to at least one of them spelled out. Spelling out More is a bit too long for the datagrid. Hovers are not very efficient, too transient, and prevent copying data (if needed).

[IxDA Discuss] Where are all the UX freelancers/consultants in NYC?

2009-08-28 Thread Whitney Hess
I'm on a desperate search for independent user experience professionals in NYC. There just seem to be so few. Please fill out this survey if you’re a self-employed UXer in the NYC area and pass on to any of your friends who fit the bill. http://bit.ly/15HDa0 Thanks so much! Whitney

Re: [IxDA Discuss] We don\'t make consumer products, hence no need for a User Centered Design development process.

2009-08-28 Thread Todd Zaki Warfel
Not to downplay the seriousness of the situation, but in looking at your description of the scenario, it seems like the recollection of every other phone compared to the iPhone is a bit misrepresented. It's kind of like my wife saying how amazing NYC is and only recalling the best parts of

Re: [IxDA Discuss] Is the iPhone hard to use? (was We don't make consumer products, hence no need for a UCD development process.)

2009-08-28 Thread Todd Zaki Warfel
On Aug 27, 2009, at 4:05 PM, Joan Vermette wrote: I think the iPhone is hard to learn, and therefore will remain for me hard to use until I get up to speed with it. After one week? Cheers! Todd Zaki Warfel Principal Design Researcher Messagefirst | Designing Information. Beautifully.

Re: [IxDA Discuss] We don\'t make consumer products, hence no need for a User Centered Design development process.

2009-08-28 Thread Jared Spool
On Aug 27, 2009, at 10:12 PM, Jarod Tang wrote: I'm afraid this will leads designers' work into a trap, if the designer really assumes the tech driven is right. What is that trap? But as a tactic, designer could avoid such fruitless discussion ( like, No, xxx should be user

Re: [IxDA Discuss] We don\'t make consumer products, hence no need for a User Centered Design development process.

2009-08-28 Thread J. Ambrose Little
On Thu, Aug 27, 2009 at 2:17 PM, Jordan, Courtney cjor...@bbandt.comwrote: But it still holds true that to the user, Joan, it wasn't immediately learnable given a high-stress, potentially dangerous situation. - All this seems so odd to me, maybe cuz I can't relate directly.. If I were

Re: [IxDA Discuss] We don't make consumer products, hence no need for a User Centered Design development process.

2009-08-28 Thread J. Ambrose Little
On Fri, Aug 28, 2009 at 6:37 PM, Jared Spool jsp...@uie.com wrote: Personally, I think that trying to force our notion of a good experience onto companies as some sort of ethical obligation is an arrogant position. Who is to say we have the right to tell other people how they should design

Re: [IxDA Discuss] Website UI competitive analysis

2009-08-28 Thread paul bryan
If usability is the differentiating factor between the competitors, then a heuristic assessment would be useful. However, in many cases usability issues are table stakes that should be optimized apart from what the competition is doing. For a competitive analysis I suggest starting with the manner

Re: [IxDA Discuss] We don\'t make consumer products, hence no need for a User Centered Design development process.

2009-08-28 Thread j. eric townsend
Jordan, Courtney wrote: People need to make an emergency call in as little time as possible - as you said, it can make the difference between living to tell this story and not. And that emergency call could just as easily be a senior who fell down the stairs in their home or a cyclist who

Re: [IxDA Discuss] We don\'t make consumer products, hence no need for a User Centered Design development process.

2009-08-28 Thread j. eric townsend
Joan Vermette wrote: With my old phone in that instance, I would have quickly dialed 911 and kept my thumb poised over the call button. The motion involved in that would have been: Flipping open phone. Feeling for raised keys on a keypad very like every other phone I've had since 1978.

Re: [IxDA Discuss] We don\'t make consumer products, hence no need for a User Centered Design development process.

2009-08-28 Thread Jarod Tang
On Sat, Aug 29, 2009 at 6:23 AM, Jared Spool jsp...@uie.com wrote: On Aug 27, 2009, at 10:12 PM, Jarod Tang wrote: I'm afraid this will leads designers' work into a trap, if the designer really assumes the tech driven is right. What is that trap? Designer should fight for the empathy

Re: [IxDA Discuss] Is the iPhone hard to use?

2009-08-28 Thread Brandon E. B. Ward
RE: Jet Townsend: IMHO, replacing physical buttons with a touch-screen UI falls into the just because we can, doesn't mean we should bucket. As an iPhone owner since the first day they came out (and I still own use the 1st gen), after seeing the Nokia Maemo - with the screen as big as the