Bruce,
The actual repairs do not take that long - figure a day for the actual
repair on most cases. The real question is just how soon can a
technician get to a particular repair.
I work on the legacy gear for Elecraft (K2, K1, KX1, XV series
transverters) and the total turnaround time
Bruce
Depends on time to trouble shoot and others ahead. But I can tell you from
experience, they fix them like they were brand new again. I sent mine in and
wow. I had had it back in a reasonable amount to time and having been burned in
again and it came back like new and not a issue.
Great
... so that the red 12V hot lead plugged into the black jack, partially
melting it.
Just because someone has to state the obvious ... how about using a fuse?
Mark AD5SS
On Sun, Jun 1, 2014 at 7:58 PM, Jim Brown j...@audiosystemsgroup.com wrote:
On 5/31/2014 4:03 PM, Don Wilhelm wrote:
I think you'll need to get the back off to get to the APPs. You'll prob have to
remove both housings. Use a small screwdriver to lift the contact lip over the
spring and pull the housings from the rear. Push new housings on and reassemble
the radio. I've never tried to remove two housings
On 5/31/2014 4:03 PM, Don Wilhelm wrote:
what did you do the break the APP housing, they are pretty sturdy things.
Once I looked more carefully at it, it turns out the wound was
self-inflicted. My operating bench has no clearance space behind it and
a shelf only six inches or so above it,
Jim,
Download the assembly manual.
http://www.elecraft.com/K2_Manual_Download_Page.htm#K3
Gud Luck!
Mike NF4L
On May 31, 2014, at 6:48 PM, Jim Brown j...@audiosystemsgroup.com wrote:
The plastic housing of the black power pole that is captive to the radio is
broken, so I'm trying to take
Jim,
Are you referring to the two screws that hold the voltage regulators to
the side panel? If so, the major problem with them is reinstalling the
lockwasher and nut on the one toward the front (unless you have a proper
'crooked tool' to hold the nut from the side without it twisting -
On 5/31/2014 4:03 PM, Don Wilhelm wrote:
Jim,
Are you referring to the two screws that hold the voltage regulators
to the side panel? If so, the major problem with them is reinstalling
the lockwasher and nut on the one toward the front (unless you have a
proper 'crooked tool' to hold the
Well, here's a follow up.
A week after the assumed return posting date, I emailed, asking for a
status update and got a phone call from Elecraft the next day.
Nothing had happened during that week, apparently the return shipping
just fell thru a crack and didn't occur (and yes, they are
Jack,
I was unaware of your difficulties. I'll discuss your repair with Rene
first thing Monday and get back to you by phone.
We carefully test repaired or modified rigs before sending them back,
so your results are a bit baffling. I'm sure we'll figure it out.
73,
Wayne
N6KR
Jack Brabham
Jack,
I see Wayne has responded and I am certain he will help get to the
bottom of the problem.
I do have one question about your SSB behavior - do you see the same
drop-off in power if you set the wattmeter to read peak?
The power rating of the K3 is expressed in Peak Envelope Power, so your
- Original Message -
From: Don Wilhelm w3...@embarqmail.com
snip
The ALC meter on the K3 is not completely an indication of ALC - the
first 4 bars act more like a VU meter to tell you the audio level. The
5th bar indicates the start of ALC action.
73,
Don W3FPR
I may be reading
Jim,
That is the norm only for DATA modes where you would not want to
activate the ALC.
For SSB and other speech modes, drive the ALC meter to 5 - 7 bars with
the Compression set to zero and a normal voice. See the manual page
28. Best results are when you are kicking up to 7 bars on voice
Don,
What I'm watching to see the creep is the W2 meter's Windows app with
the meters set to AVG and the peak hold bar ON. I'm interpreting this
as the peak of the fluctuating average power level This is the
number that rolls up around 50% during the first 20 seconds of an
initial
Jack,
Yes, the K3 has to recalculate the power drive after a power cycle or a
band change - so let's not call that part of the process creep, it is
just the K3 power control mechanism coming up to speed with the power
setting that you requested using the Power Knob. The power will start
out
Jim.
I might add that your PSK problem of working above 1000 Hz on the
waterfall may be a result of setting the K3 power high an using the
audio input level to control the power.
While that is the best for most of the transceivers in the marketplace,
it is NOT the way to operate a K2 or K3.
On Sun, 4 Jul 2010 19:34:18 -0500, Jim McDonald wrote:
My K3 was one of the lightning casualties they (Ren) just fixed.
Add me to that list. It took two trips and a lot of Rene's bench time, but
the radio is working fine six months later.
73, Jim K9YC
, 2010 11:52 PM
To: Don Wilhelm; Jim McDonald
Cc: 'Elecraft Reflector'
Subject: Re: [Elecraft] K3 Repair
Fully agree with your comments Don,
And I want to take the opportunity to encourage every Ham to pay more
attention to protect our lovely K's and all ellectronic devices in the
house. I've
Hi Ed,
Sorry for the delay replying to this thread. I've been out of town for
ten days and am just now catching up with older emails.
I just checked and we're running at 3-4 weeks right now for repairs and
upgrades. My target is 2 weeks or better. I was in the factory yesterday
and personally
read the following 2 emails,
the first is from a elecraft owner
the 2nd a reply form on of the 2 elecraft owners
once again I will ask,
when is the last time you heard of any such interaction
with one of the big three?
I'm certain you will get no such about anything the sell
===
Hi Guys,
Please
snip
sorry I hit the send button to soon
that 'edit as new' feature bit me again
again my apologizes to the list
--
GB 73
K5OAI
Sam Morgan
__
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help:
What I find remarkable is that Elecraft is even willing to look at a radio that
has suffered lightening damage.
Back in the mid-90's I took an indirect lightening hit that left a bit of
molten metal around the shack. Two other radio top 3 manufacturers were
totally unwilling to even attempt
That's not as much a dig as it might sound. A common occurrence after
lightning damage is for components to weaken and then fail later on,
on their own inconvenient schedule.
A question for the K3 repair guru's...is a lightning damaged board
replaced and tossed, or repair of the lightning damage
Actually, wasn't a dig. I understand why there would be reluctance to touch a
lightening damaged radio, given the issue you (and the vendors at the time)
raised.
Which is why I'm kind of surprised Elecraft would do it, unless there were a
caveat in the fine print :-)
Grant/NQ5T
On Jul 4,
I started this thread last week. I was just venting. I really didn't expect
as much discussion.
It is nice to know that the principals at Elecraft actually read this
discussion group and pay attention if they think it is necessary.
I know that the K3 is unequivocally the best performing radio
Guy,
I have repaired several lightning damaged K2/100s.
To protect against a re-repair within my 90 day warranty period, I
arbitrarily replace all the active devices in the KPA100 and then do any
required repairs to the base K2, usually replacing at least the firmware
chip - usually little
My K3 was one of the lightning casualties they (René) just fixed. If it
wasn't cost effective to replace components on a board, he replaced the
board. Neither René nor Madelyn said it couldn't be completely repaired. I
think the modularity is what makes it possible to ensure that a lightning
Jim,
I too would place lightning damage into the Acts of Nature category
and not a warranty consideration. A warranty covers premature component
failures and failure to perform to specification, which is different IMHO.
For a comparison example, a new automobile has a warranty period, but if
Fully agree with your comments Don,
And I want to take the opportunity to encourage every Ham to pay more attention
to protect our lovely K's and all ellectronic devices in the house. I've seen
so many locations who are facing huge lightings storms and this does not happen
only to others,
Over.
On 7/2/2010 11:27 AM, Mike wrote:
I paid the full price for my DSP board swap. Was this somehow a warranty
price? Am I due a refund?
73, Mike NF4L
Hector Padron wrote:
The biggest difference I hear with Elecraft is that a lot of the problems
can be resolved quicker if the
Which is nifty for sure!
I have it on my dock on the Mac and run it once in a while before I open my
loggers and now the clock is a non-issue!
Rick
K6LE
On 7/2/2010, at 2:49 , Dick Dievendorff wrote:
I should point out that Dick's nifty date and time setting code is a
derivative of David
One thought that comes to mind - put a repair queue length figure on
the web-site and update it every day or two
73, Pete N4ZR
The World Contest Station Database, updated daily at www.conteststations.com
The Reverse Beacon Network at http://reversebeacon.net, blog at
stay away from her.!!
--- On Fri, 7/2/10, Pete Smith n...@contesting.com wrote:
From: Pete Smith n...@contesting.com
Subject: Re: [Elecraft] K3 Repair
To: Wayne Burdick n...@elecraft.com
Cc: elecraft@mailman.qth.net reflector Elecraft@mailman.qth.net
Date: Friday, July 2, 2010, 11:34 AM
One
Upgrades are like elective surgery. You want to do it at a convenient time. I
find myself much less interested in ham radio during the summer when there
are so many other distractions.
An interesting statistic might be what percentage of K3s are factory built.
If the owner had his radio factory
: Gary Gregorygaryvk...@gmail.com
Subject: Re: [Elecraft] K3 Repair
To: NZ8Jn...@woh.rr.com
Cc: Elecraft@mailman.qth.net
Date: Thursday, July 1, 2010, 10:00 PM
Hmmm,
Still like to know just what the ratio of units sold vs units requiring
return for repair.
Not likely to see those figures I
I wasn't thinking of a where is my radio in the queue? feature, just a
statement of the current length of the queue for complete radios and/or
boards.
73, Pete N4ZR
The World Contest Station Database, updated daily at www.conteststations.com
The Reverse Beacon Network at
As a prospective K3 customer, I have been following this link with very
great interest. I would be interested in knowing what percent of K3
deliveries require return to Elecraft for repair and of that cohort, what is
the percentage of K3's that were fundamentally defective upon delivery as
opposed
, 7/1/10, Gary Gregory garyvk...@gmail.com wrote:
From: Gary Gregory garyvk...@gmail.com
Subject: Re: [Elecraft] K3 Repair
To: NZ8J n...@woh.rr.com
Cc: Elecraft@mailman.qth.net
Date: Thursday, July 1, 2010, 10:00 PM
Hmmm,
Still like to know just what the ratio of units sold vs units
On 2010-07-02 17:09, Ed Lambert wrote:
of the day. The repair of a K3, it seems to me, almost certainly requires a
factory return, which, from this thread, is somewhat unappealing.
Ed Lambert, KD3Y (K2 1999, KX1 1492)
I would say on the contrary. The way the K3 is constructed, I would
call
I purchased an assembled K3 because I didn't want to do the whole
assembly project because of problems that I have with doing a lot of
close work. I'm experienced with electronics repair in general, having
operated service facilities for industrial instrumentation and having
always repaired
I agree that a posted repair queue length figure would probably
eliminate a lot of angst by setting reasonable expectations. Probably
eliminate a lot of phone calls to Elecraft as well. A weekly
prognostication would be more than adequate for my purposes.
Another thing that could use a
Tough call Ed...
I had two K2s, and still really like the rig. Think the K3 is a bit more
flexible and added 6M...
Understand about the funds
Happy 4th o' July!
Julius
Julius Fazekas
N2WN
Tennessee Contest Group
http://www.k4ro.net/tcg/index.html
or fat finger the
assembly.
Steve
N4LQ
- Original Message -
From: Ed Lambert gelamb...@charter.net
To: elecraft@mailman.qth.net
Sent: Friday, July 02, 2010 11:09 AM
Subject: Re: [Elecraft] K3 Repair
As a prospective K3 customer, I have been following this link with very
great
A couple of weeks ago I blew something on the KIO3A board in my
brand new K3
Could I ask why this was not covered under warranty if it was a brand new K3?
Bob W6VY
Re: [Elecraft] K3 Repair alternative
Pete Smith
Fri, 02 Jul 2010 05:41:10 -0700
Whoah! This is really news to me. A couple
2010 11:09:09 -0400
Subject: Re: [Elecraft] K3 Repair
As a prospective K3 customer, I have been following this link with very
great interest. I would be interested in knowing what percent of K3
deliveries require return to Elecraft for repair and of that cohort, what is
the percentage of K3's
The K3 worked on 30 meters when I received it but the output was a bit
low and drifted lower with component aging. Such things do happen and
Elecraft gave me the support to find the problem and plus I've had
experience with trimmers in older gear like my FT-101E that I've had for
35 years and
...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of The Smiths
Sent: Friday, July 02, 2010 1:41 PM
To: gelamb...@charter.net; Elecraft Reflector
Subject: Re: [Elecraft] K3 Repair
Ed,
STOP your worrying right now. The K3 has PROVEN itself to be a VERY
reliable rig, and what
Having dealt in the past with tech support from Yaesu and Icom, and now
enjoying the incredibly better support that Elecraft offers, I have three
observations:
1. With any of the Japanese manufacturers, your ONLY option is to ship to the
factory. If it's under warranty, you void the warranty
7000
On 7/2/2010 12:21 PM, Bob Dorchuck wrote:
A couple of weeks ago I blew something on the KIO3A board in my
brand new K3
Could I ask why this was not covered under warranty if it was a brand new K3?
Bob W6VY
Re: [Elecraft] K3 Repair alternative
Pete Smith
Fri, 02 Jul 2010 05:41:10
Ed Lambert wrote:
Thanks, Dunc.
I am mildly disconcerted by the reports of radios delivered with defects.
Thanks again,
Except in the case of very large monolithic devices (MRI machine,
Jetliner), military applications, life-critical devices, it is
understood that competition does not
Pete N4RZ wrote : One thought that comes to mind - put a repair queue
length figure on the web-site and update it every day or two
The only problem with that Pete is that it would eat up resources that could
otherwise be used productively, thus slowing down actual work.
73, Fred, AE6iC, K3#2241
Subject: Re: [Elecraft] K3 Repair
As a prospective K3 customer, I have been following this link with very
great interest. I would be interested in knowing what percent of K3
deliveries require return to Elecraft for repair and of that cohort,
what is
the percentage of K3's that were fundamentally
Subject: Re: [Elecraft] K3 Repair
Pete N4RZ wrote : One thought that comes to mind - put a repair queue
length figure on the web-site and update it every day or two
The only problem with that Pete is that it would eat up resources that could
otherwise be used productively, thus slowing down actual
Hi Guys,
Please don't misunderstand my original question. (And thanks to all who have
contributed to an interesting discussion.)
I had been inactive for quite some time when I purchased a K2. That purchase
not only returned me to the hobby, but it also made me, probably, a lifetime
Elecraft
Pete N4RZ wrote : One thought that comes to mind - put a repair queue
length figure on the web-site and update it every day or two
The only problem with that Pete is that it would eat up resources that could
otherwise be used productively, thus slowing down actual work.
Actually, there's a
I should point out that Dick's nifty date and time setting code is a derivative
of David Fleming's nifty clock setting utility.
Dick, K6KR
Sent from my iPhone
On Jul 2, 2010, at 1:14 PM, Fred Jensen k6...@foothill.net wrote:
Pete N4RZ wrote : One thought that comes to mind - put a repair
Dave, I sent in my K3 for hardware updates that I was unable to perform. It
was in Aptos just over a month. It arrives home tomorrow When I
inquired earlier this year, I was told that the waiting period was
approximately two weeks. So, I believe they are experiencing a rush of new
work
A fate worse than death...being confined to 2 meter FM while the real
rig is being tweaked/repaired!
John Ragle -- W1ZI
=
On 7/1/2010 12:10 PM, Tim Cook wrote:
Wish I'd have known that before I sent one in for some work yesterday,
I might have at least explored other options before
I've had to send a K3 back to Aptos two different times. Each time I did so
it ended up taking twice as long as I was initially told it would (estimates
were provided by the tech support person rather than someone who probably
knew more). I didn't like it. I've always had more respect for
Just goes to show you that the smart operator is like a boy scout -- be
prepared. So, have two K3s or at least another good rig for backup.
Of course, a conspiracy theorist would see this as a Elecraft marketing scheme:
that is, slow down repair cycle to encourage customers to buy a second K3
As it was explained to me, there are two different areas, Repairs and
Modifications.
I was told two to three weeks when I initially asked for an approximate
time, but that was back towards the beginning of the year. There has been
one new mod added since then.
I'm guessing a lot of folks put
-0700
To: n...@comcast.net
CC: elecraft@mailman.qth.net
Subject: Re: [Elecraft] K3 Repair
Just goes to show you that the smart operator is like a boy scout -- be
prepared. So, have two K3s or at least another good rig for backup.
Of course, a conspiracy theorist would see
I sent my K3 in about 2 months ago for some mods and updates. I was
originally told it would be a 2-3 week turn around. After 3 weeks I
contacted them and was told it would be 5 weeks. After 5 weeks, I contacted
them again and was told that it would go on the bench the following week.
It did
John,
While such proactive communication would be a good thing, please
understand that it takes a person -who is knowledgeable of the process
and estimated time - to create the emails for that communication. The
person with that kind of knowledge is most likely the tech himself, and
if
: Thursday, July 01, 2010 3:08 PM
To: phys...@mac.com; n...@comcast.net
Cc: Elecraft Reflector
Subject: Re: [Elecraft] K3 Repair
No Conspirac therosts would see it more as a scheme to let ops know that
the good old days of Hams actually working on their own radios are
paractially dead, and even
I would be happy to trouble shoot and repair the K3 rigs if I thought that
people would actually send them to an outside source for repair.
However, I think that people would much rather wait the 7 weeks than have their
rigs repaired by someone other than Elecraft. That's one thing Elecraft
Hmmm,
Still like to know just what the ratio of units sold vs units requiring
return for repair.
Not likely to see those figures I suppose but it would perhaps throw some
light on the reliability of the radios.
These figures would need to have the operator caused repairs shown as
separate
The biggest ramp up for working on a K3 is getting to the point where
you can read its schematic with understanding. The only piece of test
equipment I've had to use on it is an XG-1. I DID have some problems
that I could see most sending it back to the shop. DO need magnifying
glasses tho and
I really wanted to try and trace out what was going wrong with my KPA3
but I was kinda low for time to put into it and the first thing I was
going to need was some ribbon cables made up that would allow me to
remote the KPA3 so that I could trace it while its outside the K3... I
figured I'd move
The vast majority of repairs are turned around in less than 2 weeks.
When Eric and I get back (we're both out of town), we'll review the
reasons for the long turnarounds mentioned and make any necessary
changes.
We did have a big increase in upgrade requests in the past 6 months,
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