Re: Why we love Adobe Tech Support...

2013-08-13 Thread Simon BUCH
I guess you've tried the Adobe Licensing Repair Tool: http://www.adobe.com/support/contact/licensing.html I've found that Adobe's licensing is irritating - my latest episode was while upgrading an installation of Acrobat to the latest version. For anyone who has any Adobe products that

Re: Why we love Adobe Tech Support...

2013-08-13 Thread Art Campbell
Wait until you drop off the one-year discount Creative Cloud and opt for a single application -- Photoshop. Dark licensing frontiers where no one at Adobe has apparently gone before... ;- ) Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a

Re: Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Davis, David
I'd second the advice that anti-virus software is something to look for as a culprit for these crashes! (I must say that, in corporate network environments, I've had orders of magnitude greater losses in productivity from damned anti-virus software than from ever getting an actual virus :)

RE: Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Davis, David
Fred, one of the most basic functions of an operating system is to be able to manage memory (without crashing!) :) Simply because applications might all want more memory on the go at one time than is physically available, should not mean that anything crashes! It gets paged in and out.

CleanImport and ElectroPubs?

2013-08-13 Thread John Sgammato
I use CleanImport a lot. But I just went to http://www.electropubs.com/ and there's nobody home! -- *John Sgammato * Documentation Architect *e* john.sgamm...@actifio.com *w* +1-(508) 927-2083 *Recover anything instantly for up to 90% less than you're paying now.*

RE: Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Coe, David E
I run FM11 on Win7 Enterprise 32bit, 4gb RAM and also on Win7 Ultimate 64bit, 8gb RAM and suffer few crashes. The majority of crashes I have suffered is when I have a book with .xml children whether I was using a network share or locally. When the .xml files were converted to .fm files, most

RE: Why we love Adobe Tech Support...

2013-08-13 Thread Bethany Lee
I want to know what happened after this. Did he transfer you or hang up on you? I think if I were Pete, and you said, Do I have a choice? I would have said, yeah, you can wait while I transfer you or you can quit this chat. It's your choice. :) I think people doing chat help get a lot of crap

RE: [TCS Users] Re: Why we love Adobe Tech Support...

2013-08-13 Thread Saunders, Ian
Am I missing something? I am assuming the asterisk is not your edit of a rude word. If so, the whole “*you” business arose because Pete misspelled it as “yo” in the previous chat line. He was correcting it. Regards Ian From: tcs-us...@googlegroups.com [mailto:tcs-us...@googlegroups.com] On

RE: Chapter numbers

2013-08-13 Thread Harro de Jong
Alastair Dent wrote: I have documents that start with a tag called 'ChapTitle' and some that start with Heading1. The reference pages are set up so that pages with 'ChapTitle' on them will use the 'First' master page. This has a header with the chapter number in it. Pages starting with

RE: 7.2 to 11 Upgrade and reference pages

2013-08-13 Thread Harro de Jong
David Millis wrote: I recently upgraded from Frame 7.2 to 11 and have found that some of my reference page elements didn't make the transition very well. I have 2-column, 1-row tables with Note, Important, or Warning in the first cell. These labels are non-anchored frames in the reference

Re: CleanImport and ElectroPubs?

2013-08-13 Thread Lin Sims
Holy carp ... not only not home, but parked on GoDaddy. I wonder what happened. On Mon, Aug 12, 2013 at 1:45 PM, John Sgammato john.sgamm...@actifio.comwrote: I use CleanImport a lot. But I just went to http://www.electropubs.com/ and there's nobody home! -- *John Sgammato *

RE: Why we love Adobe Tech Support...

2013-08-13 Thread Peter Hirons
After that incident he should have an enforced change of job. Anyone who can't cope with the pressures of the job that includes difficult customers (not that I'm saying Art was in anyway difficult) shouldn't be doing the job. --- Peter On 2013-08-12 20:28, Bethany Lee wrote: I want to

RE: Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Rick Quatro
You can disagree if you want, but those of us with heavy-duty FrameMaker experience know that, in general, more RAM means less FrameMaker crashes. With the size (and number) of applications increasing, and the low cost of RAM, there is no reason not to run with at least 8 GB. It may not be a low

RE: Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Fred Ridder
You seem to have missed my point completely. The purpose of my posting was to refute the categorical statement made by another poster that More than 4 GB of RAM is of absolutely no use for running a 32-bit application, whether it be on a 32-bit or 64-bit operating system. Of course it is

Re: CleanImport and ElectroPubs?

2013-08-13 Thread Mike Wickham
There are a lot of cool plugins out there, but one thing that always worries me is what may happen to them when the developers drop off the map. Witness the recent loss of Bruce Foster and his plugins. I hope guys like Steve Kubis, Rick Quatro, Frank Stearns, Scott Prentice, and others make

RE: Why we love Adobe Tech Support...

2013-08-13 Thread Greg Albert
Am I missing something? I thought it was a humourous tale with no intended insult whatsoever. Isn't the * you just Pete trying to correct the thank yo for responding from his previous line? I thought it was just quirky timing that led to it looking like an insult. --Greg -Original

RE: Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Davis, David
Well, so look! :) Open the Windows 7 Control Panel, and in the Search field at the top, get it to find you 'Resource Monitor' Go the Memory tab and you have a wealth of info on what RAM is being used by which processes. If you find something funny there, it is more likely to cut ice with the

RE: Why we love Adobe Tech Support...

2013-08-13 Thread Tim Pann
Art, I'm still trying to figure out what the point is of saying, Do I have a choice? and the ensuing insult. You're quick to hold the tech support specialist accountable for his gaffe but can you provide a rationale for insulting him first when he was doing nothing more than his job? It

RE: Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Craig Ede
Framemaker can take quite a while to do some things, so it's important to know the difference between a crash and a FrameMaker is not responding message. The latter means Wait until I complete this task. The former is accompanied by a crash message and exiting from FrameMaker. Very seldom do I see

Re: Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Scott Turner
We operate from network server drive, and have experienced the very same problems while using Win 7 FM 11. It isn't really a problem with FM, it's a server problem involving latency on the server. If you look at the resulting files after a crash you may see son with stable, apparently random

Why we love Adobe Tech Support...

2013-08-13 Thread Simon BUCH
registered the serial number (along with the serial number for FrameMaker > 11) within Adobe Tech Support--is, once again with each opening, STILL in > its 'trial' stage. > -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130813/5c948c38/attachment.html>

Why we love Adobe Tech Support...

2013-08-13 Thread Art Campbell
> > ------ next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130813/f508f1d9/attachment.html>

[TCS Users] Re: Why we love Adobe Tech Support...

2013-08-13 Thread Saunders, Ian
S-Users. For more options, visit https://groups.google.com/groups/opt_out. -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130813/60e5c838/attachment.html>

Chapter numbers

2013-08-13 Thread Harro de Jong
Alastair Dent wrote: > I have documents that start with a tag called 'ChapTitle' and some that start > with Heading1. > > The reference pages are set up so that pages with 'ChapTitle' on them will use > the 'First' master page. This has a header with the chapter number in it. > Pages > starting

7.2 to 11 Upgrade and reference pages

2013-08-13 Thread Harro de Jong
David Millis wrote: > I recently upgraded from Frame 7.2 to 11 and have found that some of my > reference page elements didn't make the transition very well. > > I have 2-column, 1-row tables with "Note", "Important", or "Warning" in the > first cell. These labels are non-anchored frames in the

CleanImport and ElectroPubs?

2013-08-13 Thread Lin Sims
mers/ljsims.ml%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > > -- Lin Sims -- next part ------ An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130813/a5d13cd9/attachment.html>

Why we love Adobe Tech Support...

2013-08-13 Thread Peter Hirons
After that incident he should have an enforced change of job. Anyone who can't cope with the pressures of the job that includes "difficult" customers (not that I'm saying Art was in anyway difficult) shouldn't be doing the job. --- Peter On 2013-08-12 20:28, Bethany Lee wrote: > I want to

Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Rick Quatro
You can disagree if you want, but those of us with heavy-duty FrameMaker experience know that, in general, more RAM means less FrameMaker crashes. With the size (and number) of applications increasing, and the low cost of RAM, there is no reason not to run with at least 8 GB. It may not be a low

Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Fred Ridder
rs.com > or visit > http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130813/bc04803b/attachment.html>

CleanImport and ElectroPubs?

2013-08-13 Thread Mike Wickham
There are a lot of cool plugins out there, but one thing that always worries me is what may happen to them when the developers drop off the map. Witness the recent loss of Bruce Foster and his plugins. I hope guys like Steve Kubis, Rick Quatro, Frank Stearns, Scott Prentice, and others make

Why we love Adobe Tech Support...

2013-08-13 Thread Greg Albert
Am I missing something? I thought it was a humourous tale with no intended insult whatsoever. Isn't the "* you" just Pete trying to correct the "thank yo for responding" from his previous line? I thought it was just quirky timing that led to it looking like an insult. --Greg -Original

Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Davis, David
Well, so look! :) Open the Windows 7 Control Panel, and in the Search field at the top, get it to find you 'Resource Monitor' Go the "Memory" tab and you have a wealth of info on what RAM is being used by which processes. If you find something funny there, it is more likely to cut ice with

Why we love Adobe Tech Support...

2013-08-13 Thread Tim Pann
on or any attachment(s) is strictly prohibited. If you have received this message in error, please notify the sender immediately, and delete it and all attachments from your computer and network. -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130813/705d129a/attachment.html>

Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Craig Ede
ail/framers/attachments/20130813/c37e9511/attachment.html>

Windows 7 + FrameMaker 11 = BOOM!

2013-08-13 Thread Scott Turner
ilman/options/framers/quills%40airmail.net > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130813/f647da28/attachment.html>