Re: [Framers] Save to PDF - Minutes turned into hours (Resolved)

[cuc tu]

All, I think the combination of Simon's listed exclusions and IT making a 
change to real-time protection was the solution that worked for us.

Thank you all.

From: Framers  on 
behalf of framers-requ...@lists.frameusers.com 

Sent: Tuesday, June 14, 2022 1:01 PM
To: framers@lists.frameusers.com 
Subject: Framers Digest, Vol 195, Issue 4

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Today's Topics:

   1. Re:  Save to PDF - Minutes turned into hours (docu...@hotmail.com)
   2. Re:  Save to PDF - Minutes turned into hours (Simon BUCH)
   3. Re:  Framers Digest, Vol 195, Issue 3 -  Save to PDF -
  Minutes turned into hours (cuc tu) (Orly Zimmerman)


--

Message: 1
Date: Mon, 13 Jun 2022 22:11:47 +
From: 
To: An email list for people using Adobe FrameMaker software.

Subject: Re: [Framers] Save to PDF - Minutes turned into hours
Message-ID:



Content-Type: text/plain; charset="iso-8859-1"

If I recall correctly, the need to do the 2-step PDF generation process ended 
some time around FM 8.
It's also significant that neither part of the process was a "save as". The 
first step was to Print to a PDF file, then Distill the PS to PDF using the 
Adobe Distiller tool.
It's also significant to note that the 2-step process did not produce an 
interactive PDF file. In particular, cross-references and coded hyperlinks are 
not active links because the link information was not passed through to the PS 
when you were "printing" a document or book.

-FR


From: Framers  on 
behalf of Marek, James 
Sent: Monday, June 13, 2022 3:57 PM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] Save to PDF - Minutes turned into hours

Way back when, on FM 6, we also had problems with "Save to PDF". Adobe
recommended saving as a PostScript file, then saving that as a PDF.

-Original Message-
From: Framers
 On Behalf
Of Tom Beiswenger
Sent: Monday, June 13, 2022 12:26 PM
To: An email list for people using Adobe FrameMaker software.

Subject: Re: [Framers] Save to PDF - Minutes turned into hours

Our company also is still using FM12. All was well until everyone was
upgraded to Windows 10 and the company wasn't willing to pay the
subscription price for upgrading FM from a 32 bit app to 64 bit. Save to PDF
was broken. After attempting to save two large books to PDF and ended up one
"no file"
 and one that worked, I discovered that if I created a little dummy book (a
3-4 page) FM book and always did a save as PDF on it before doing the same
with a real book, the save as PDF worked. That was several years ago. I only
have to run the dummy book once during an FM session. Not sure why it works,
but it does.






--

Message: 2
Date: Tue, 14 Jun 2022 08:15:24 +0100
From: Simon BUCH 
To: "An email list for people using Adobe FrameMaker software."
, cuc tu 
Subject: Re: [Framers] Save to PDF - Minutes turned into hours
Message-ID: 
Content-Type: text/plain; charset=UTF-8; format=flowed

Hello,

I have experienced this many times with my customers where documents
fail to print, or are very slow to print.

The behaviour seems to be exacerbated by having embedded PDF in a
FrameMaker document, or graphics that contain transparency.

I discovered this years ago, and it's actually an interaction between
Microsoft anti-virus products and the Acrobat Distiller [Adobe PDF
printer] process that causes it to hang while attempting to print any
documents which contain embedded graphics with transparency areas.?
Documents that don't have transparent graphics often print without any
problem.

The antivirus products known to experience this behaviour are:
 Windows Defender
 Windows Intune Endpoint Protection
 Microsoft Security Essentials
 Microsoft System Center Endpoint Protection
 Microsoft Forefront Security for SharePoint
 Microsoft Endpoint Protection
 Microsoft Forefront Endpoint Protection

To allow FrameMaker and Acrobat Distiller to print, and if you make use
of Microsoft anti-virus products, it is recommended to configure the
antivirus product to exclude scanning the processes such as:
%ProgramFiles%\Adobe\Adobe FrameMaker 2019\FrameMaker.exe
%ProgramFiles(x86)%\Adobe\Acrobat 2015\Acrobat\acrodist.exe
? and also to exclude scanning the folders and files below:
%ProgramFiles(x86)%\Adobe


If your IT department don't permit you do add these exceptions, inform
them that their choice of antivirus product

Re: [Framers] Save to PDF - Minutes turned into hours

[Simon BUCH]

Hello,

I have experienced this many times with my customers where documents 
fail to print, or are very slow to print.


The behaviour seems to be exacerbated by having embedded PDF in a 
FrameMaker document, or graphics that contain transparency.


I discovered this years ago, and it's actually an interaction between 
Microsoft anti-virus products and the Acrobat Distiller [Adobe PDF 
printer] process that causes it to hang while attempting to print any 
documents which contain embedded graphics with transparency areas.  
Documents that don't have transparent graphics often print without any 
problem.


The antivirus products known to experience this behaviour are:
•    Windows Defender
•    Windows Intune Endpoint Protection
•    Microsoft Security Essentials
•    Microsoft System Center Endpoint Protection
•    Microsoft Forefront Security for SharePoint
•    Microsoft Endpoint Protection
•    Microsoft Forefront Endpoint Protection

To allow FrameMaker and Acrobat Distiller to print, and if you make use 
of Microsoft anti-virus products, it is recommended to configure the 
antivirus product to exclude scanning the processes such as:

%ProgramFiles%\Adobe\Adobe FrameMaker 2019\FrameMaker.exe
%ProgramFiles(x86)%\Adobe\Acrobat 2015\Acrobat\acrodist.exe
… and also to exclude scanning the folders and files below:
%ProgramFiles(x86)%\Adobe


If your IT department don't permit you do add these exceptions, inform 
them that their choice of antivirus product prevents you from producing 
PDF using the Adobe PDF printer, and make it *their* problem!
I would also advise them that the Microsoft "Print to PDF" printer is 
*not* an option as it does not provide all the features you require to 
create your PDF.



I hope this helps resolve the problems you have experienced.

Regards
/// Simon BUCH


On 13/06/2022 18:06, cuc tu wrote:

Hi All,

One-by-one, we're all experiencing a problem saving as PDF. We're still using 
FM12. It does not matter if we're working on the network or local HDD.

We know the IT group changed virus protection from Sophos to Windows Security 
and we've disabled everything we can. I'm not sure if that is related or if 
there could have been a Windows update that has affected this version of FM. 
We've tried uninstalling and reinstalling.


Any suggestions?

Thanks, C2


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Re: [Framers] Save to PDF - Minutes turned into hours

[docudoc]

If I recall correctly, the need to do the 2-step PDF generation process ended 
some time around FM 8.
It's also significant that neither part of the process was a "save as". The 
first step was to Print to a PDF file, then Distill the PS to PDF using the 
Adobe Distiller tool.
It's also significant to note that the 2-step process did not produce an 
interactive PDF file. In particular, cross-references and coded hyperlinks are 
not active links because the link information was not passed through to the PS 
when you were "printing" a document or book.

-FR


From: Framers  on 
behalf of Marek, James 
Sent: Monday, June 13, 2022 3:57 PM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] Save to PDF - Minutes turned into hours

Way back when, on FM 6, we also had problems with "Save to PDF". Adobe
recommended saving as a PostScript file, then saving that as a PDF.

-Original Message-
From: Framers
 On Behalf
Of Tom Beiswenger
Sent: Monday, June 13, 2022 12:26 PM
To: An email list for people using Adobe FrameMaker software.

Subject: Re: [Framers] Save to PDF - Minutes turned into hours

Our company also is still using FM12. All was well until everyone was
upgraded to Windows 10 and the company wasn't willing to pay the
subscription price for upgrading FM from a 32 bit app to 64 bit. Save to PDF
was broken. After attempting to save two large books to PDF and ended up one
"no file"
 and one that worked, I discovered that if I created a little dummy book (a
3-4 page) FM book and always did a save as PDF on it before doing the same
with a real book, the save as PDF worked. That was several years ago. I only
have to run the dummy book once during an FM session. Not sure why it works,
but it does.




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Re: [Framers] Save to PDF - Minutes turned into hours

[Marek, James]

Way back when, on FM 6, we also had problems with "Save to PDF". Adobe
recommended saving as a PostScript file, then saving that as a PDF.

-Original Message-
From: Framers
 On Behalf
Of Tom Beiswenger
Sent: Monday, June 13, 2022 12:26 PM
To: An email list for people using Adobe FrameMaker software.

Subject: Re: [Framers] Save to PDF - Minutes turned into hours

Our company also is still using FM12. All was well until everyone was
upgraded to Windows 10 and the company wasn't willing to pay the
subscription price for upgrading FM from a 32 bit app to 64 bit. Save to PDF
was broken. After attempting to save two large books to PDF and ended up one
"no file"
 and one that worked, I discovered that if I created a little dummy book (a
3-4 page) FM book and always did a save as PDF on it before doing the same
with a real book, the save as PDF worked. That was several years ago. I only
have to run the dummy book once during an FM session. Not sure why it works,
but it does.



Tom Beiswenger
Mgr. IB Technical Documentation Project Manager

Bucher Emhart Glass
Emhart Glass Manufacturing Inc.
74 Kahler Road North, Horseheads, NY 14845, USA T +1 607 735 2600, D +1 607
735 2551 M + 607 769 4779 bucheremhartglass.com

LinkedIn

Privacy policy

-Original Message-
From: Framers
 On
Behalf Of cuc tu
Sent: Monday, June 13, 2022 1:07 PM
To: framers@lists.frameusers.com
Subject: [EXTERNAL] [Framers] Save to PDF - Minutes turned into hours

Hi All,

One-by-one, we're all experiencing a problem saving as PDF. We're still
using FM12. It does not matter if we're working on the network or local HDD.

We know the IT group changed virus protection from Sophos to Windows
Security and we've disabled everything we can. I'm not sure if that is
related or if there could have been a Windows update that has affected this
version of FM. We've tried uninstalling and reinstalling.


Any suggestions?

Thanks, C2


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Re: [Framers] Save to PDF - Minutes turned into hours

[cuc tu]

Sorry, I forgot to mention the time is for generating the tps file, or if 
printing to file, the ps file.

From: cuc tu 
Sent: Monday, June 13, 2022 10:06 AM
To: framers@lists.frameusers.com 
Subject: Save to PDF - Minutes turned into hours

Hi All,

One-by-one, we're all experiencing a problem saving as PDF. We're still using 
FM12. It does not matter if we're working on the network or local HDD.

We know the IT group changed virus protection from Sophos to Windows Security 
and we've disabled everything we can. I'm not sure if that is related or if 
there could have been a Windows update that has affected this version of FM. 
We've tried uninstalling and reinstalling.


Any suggestions?

Thanks, C2


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Re: [Framers] Save to PDF - Minutes turned into hours

[Tom Beiswenger]

Our company also is still using FM12. All was well until everyone was upgraded 
to Windows 10 and the company wasn't willing to pay the subscription price for 
upgrading FM from a 32 bit app to 64 bit. Save to PDF was broken. After 
attempting to save two large books to PDF and ended up one "no file"
 and one that worked, I discovered that if I created a little dummy book (a 3-4 
page) FM book and always did a save as PDF on it before doing the same with a 
real book, the save as PDF worked. That was several years ago. I only have to 
run the dummy book once during an FM session. Not sure why it works, but it 
does.



Tom Beiswenger
Mgr. IB Technical Documentation Project Manager

Bucher Emhart Glass
Emhart Glass Manufacturing Inc.
74 Kahler Road North, Horseheads, NY 14845, USA
T +1 607 735 2600, D +1 607 735 2551
M + 607 769 4779
bucheremhartglass.com

LinkedIn

Privacy policy

-Original Message-
From: Framers 
 On Behalf 
Of cuc tu
Sent: Monday, June 13, 2022 1:07 PM
To: framers@lists.frameusers.com
Subject: [EXTERNAL] [Framers] Save to PDF - Minutes turned into hours

Hi All,

One-by-one, we're all experiencing a problem saving as PDF. We're still using 
FM12. It does not matter if we're working on the network or local HDD.

We know the IT group changed virus protection from Sophos to Windows Security 
and we've disabled everything we can. I'm not sure if that is related or if 
there could have been a Windows update that has affected this version of FM. 
We've tried uninstalling and reinstalling.


Any suggestions?

Thanks, C2


___

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Re: [Framers] Save as PDF - Do not rely on System Fonts

[Stephan Will]

Hi Orly,

as long as you are changing this setting from within FrameMaker (and I 
think this is what you are doing) the change is done only temporarily.


If you want to change the "Do not rely on system fonts" setting constantly 
you have to go to (hope my translation is correct as I am working with a 
german version): Start - Devices and Printers - right-click on Adobe PDF - 
Print Settings (not Printer Settings) - Tab Adobe PDF Settings - change 
settings as needed.


FM should not run at this time.

Now the problem with the flushed conversion process should not occur again 
(as long as the printer driver will not be re-installed).



About the embedding of your font.
For testing it would be a good idea to save the print-job to a PS-file to 
work with and distilling it manually.


1) Your distiller job options are set to embedd all fonts?
Got to your Distiller settings - Tab Fonts and see what is set to happen 
when the embedding fails.

If set to "Warn and go on" have a look at the Log of the distiller.

2) The Kelson family fonts licence allows embedding?
Got to your Distiller settings - Tab Fonts and have a look on the fonts list.
Is the kelson font family shown in a one of the lists?


Regards
Stephan


framers-requ...@lists.frameusers.com schrieb am 11.04.2021 um 22:02:


Message: 1
Date: Sun, 11 Apr 2021 07:19:20 +
From: Orly Zimmerman 
To: "framers@lists.frameusers.com" 
Subject: [Framers] Save as PDF - Do not rely on System Fonts
Message-ID:



Content-Type: text/plain; charset="us-ascii"

HI All,
Allison's recent question - about the old SetPrint reminded me of a problem I 
currently have. I'm running FM2020 (from the Adobe Technical Suite) on a new HP 
EliteBook 84 G6 (Intel core i5-8265U @1.6GHz) with 8GB of 
installed RAM. No problems with processing times or open pod issues. FM works fine, 
thank goodness.

My problem:
I use Kelson family fonts for my cover/back pages. These fonts, for some 
reason, don't embed in the file.
When I quickly want to create a PDF, I'll use the "Save as PDF" File option.
Invariably, the PDF conversion process (via Distiller) gets flushed.
To solve the problem, I need to uncheck an option "Do not rely on system fonts" 
which can be found only in the Adobe Print settings.
And I need to reset this each time I restart FM.
Any ideas on how to avoid this slightly annoying problem.

Many thanks! And have a great week,
Orly


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Re: [Framers] Save as PDF - Do not rely on System Fonts

[tammyvb]

https://community.adobe.com/t5/framemaker/embedding-fonts-used-in-a-source-framemaker-file-in-the-final-pdf/m-p/11937528#M70160

Tammy Van Boening
Principal/Owner
Spectrum Writing, LLC
www.spectrumwritingllc.com
303-840-1755

-Original Message-
From: Framers 
 On Behalf 
Of tammyvb
Sent: Sunday, April 11, 2021 3:32 PM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] Save as PDF - Do not rely on System Fonts

You need to set a custom job options file that specifically embeds these fonts 
and use this file to create your pdf. When I get back to my office this 
afternoon, I will send a link to this topic in the adobe Framemaker forums that 
shows visually where and how to do this.HTH.Sent from Samsung Galaxy smartphone.
 Original message From: A Craig  Date: 4/11/21  
12:49 PM  (GMT-07:00) To: "'An email list for people using Adobe FrameMaker 
software.'"  Subject: Re: [Framers] Save as PDF - 
Do not rely on System Fonts I seem to recall having a custom joboptions file 
that I always selected forPDFs.I don't know how Adobe has changed Frame, but 
maybe this would work? -Original Message-From: Framers 
[mailto:framers-bounces+acraig=shaw...@lists.frameusers.com]On Behalf Of Orly 
ZimmermanSent: April 11, 2021 12:19 AMTo: framers@lists.frameusers.comSubject: 
[Framers] Save as PDF - Do not rely on System FontsHI All,Allison's recent 
question - about the old SetPrint reminded me of a problemI currently have. I'm 
running FM2020 (from the Adobe Technical Suite) on anew HP EliteBook 84 G6 
(Intel core i5-8265U @1.6GHz<mailto:i5@1.6GHz>) with8GB of installed RAM. No 
problems with processing times or open pod issues.FM works fine, thank 
goodness.M
 y problem:I use Kelson family fonts for my cover/back pages. These fonts, for 
somereason, don't embed in the file.When I quickly want to create a PDF, I'll 
use the "Save as PDF" File option.Invariably, the PDF conversion process (via 
Distiller) gets flushed.To solve the problem, I need to uncheck an option "Do 
not rely on systemfonts" which can be found only in the Adobe Print 
settings.And I need to reset this each time I restart FM.Any ideas on how to 
avoid this slightly annoying problem.Many thanks! And have a great 
week,Orly>>Hi Alison,>>>>FrameMaker creates PDF files via Save As PDF with its 
own engine.>>The printer is not involved. This works very well.>>>>There can be 
requirements that you create the PDF via Distiller, but thisis also automated. 
You can still use Save As PDF.>>>>You do not need to print to a PostScript 
file.>>SetPrint cannot be installed (FM 2020 is 64 bit) and is not 
needed.>>There isn't any headless Distiller in FM 2020.>>>>Best 
regards>>>>WinfriedOrly Zimme
 rmanTechnical 
Communicator+972-5--5748www.xsightlabs.com<http://www.xsightlabs.com/>[Logo 
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Re: [Framers] Save as PDF - Do not rely on System Fonts

[tammyvb]

You need to set a custom job options file that specifically embeds these fonts 
and use this file to create your pdf. When I get back to my office this 
afternoon, I will send a link to this topic in the adobe Framemaker forums that 
shows visually where and how to do this.HTH.Sent from Samsung Galaxy smartphone.
 Original message From: A Craig  Date: 4/11/21  
12:49 PM  (GMT-07:00) To: "'An email list for people using Adobe FrameMaker 
software.'"  Subject: Re: [Framers] Save as PDF - 
Do not rely on System Fonts I seem to recall having a custom joboptions file 
that I always selected forPDFs.I don't know how Adobe has changed Frame, but 
maybe this would work? -Original Message-From: Framers 
[mailto:framers-bounces+acraig=shaw...@lists.frameusers.com]On Behalf Of Orly 
ZimmermanSent: April 11, 2021 12:19 AMTo: framers@lists.frameusers.comSubject: 
[Framers] Save as PDF - Do not rely on System FontsHI All,Allison's recent 
question - about the old SetPrint reminded me of a problemI currently have. I'm 
running FM2020 (from the Adobe Technical Suite) on anew HP EliteBook 84 G6 
(Intel core i5-8265U @1.6GHz<mailto:i5@1.6GHz>) with8GB of installed RAM. No 
problems with processing times or open pod issues.FM works fine, thank 
goodness.My problem:I use Kelson family fonts for my cover/back pages. These 
fonts, for somereason, don't embed in the file.When I quickly want to create a 
PDF, I'll use the "Save as PDF" File option.Invariably, the PDF conversion 
process (via Distiller) gets flushed.To solve the problem, I need to uncheck an 
option "Do not rely on systemfonts" which can be found only in the Adobe Print 
settings.And I need to reset this each time I restart FM.Any ideas on how to 
avoid this slightly annoying problem.Many thanks! And have a great 
week,Orly>>Hi Alison,>>>>FrameMaker creates PDF files via Save As PDF with its 
own engine.>>The printer is not involved. This works very well.>>>>There can be 
requirements that you create the PDF via Distiller, but thisis also automated. 
You can still use Save As PDF.>>>>You do not need to print to a PostScript 
file.>>SetPrint cannot be installed (FM 2020 is 64 bit) and is not 
needed.>>There isn't any headless Distiller in FM 2020.>>>>Best 
regards>>>>WinfriedOrly ZimmermanTechnical 
Communicator+972-5--5748www.xsightlabs.com<http://www.xsightlabs.com/>[Logo 
 Description automatically generated]-- next part --A 
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Re: [Framers] Save as PDF - Do not rely on System Fonts

[A Craig]

I seem to recall having a custom joboptions file that I always selected for
PDFs.

I don't know how Adobe has changed Frame, but maybe this would work? 



-Original Message-
From: Framers [mailto:framers-bounces+acraig=shaw...@lists.frameusers.com]
On Behalf Of Orly Zimmerman
Sent: April 11, 2021 12:19 AM
To: framers@lists.frameusers.com
Subject: [Framers] Save as PDF - Do not rely on System Fonts

HI All,
Allison's recent question - about the old SetPrint reminded me of a problem
I currently have. I'm running FM2020 (from the Adobe Technical Suite) on a
new HP EliteBook 84 G6 (Intel core i5-8265U @1.6GHz) with
8GB of installed RAM. No problems with processing times or open pod issues.
FM works fine, thank goodness.

My problem:
I use Kelson family fonts for my cover/back pages. These fonts, for some
reason, don't embed in the file.
When I quickly want to create a PDF, I'll use the "Save as PDF" File option.
Invariably, the PDF conversion process (via Distiller) gets flushed.
To solve the problem, I need to uncheck an option "Do not rely on system
fonts" which can be found only in the Adobe Print settings.
And I need to reset this each time I restart FM.
Any ideas on how to avoid this slightly annoying problem.

Many thanks! And have a great week,
Orly




>>Hi Alison,

>>

>>FrameMaker creates PDF files via Save As PDF with its own engine.

>>The printer is not involved. This works very well.

>>

>>There can be requirements that you create the PDF via Distiller, but this
is also automated. You can still use Save As PDF.

>>

>>You do not need to print to a PostScript file.

>>SetPrint cannot be installed (FM 2020 is 64 bit) and is not needed.

>>There isn't any headless Distiller in FM 2020.

>>

>>Best regards

>>

>>Winfried




Orly Zimmerman
Technical Communicator
+972-5--5748
www.xsightlabs.com

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Re: [Framers] Save as PDF with Windows 10 and FM 2015

[Rick Quatro]

I agree with Frank. I have used Virtual Box for years and it can definitely
ease the transition to a new OS.

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-729-6746 NEW!



-Original Message-
From: Framers  On
Behalf Of Frank Stearns
Sent: Monday, September 10, 2018 5:28 PM
To: framers@lists.frameusers.com
Subject: Re: [Framers] Save as PDF with Windows 10 and FM 2015

Hi All -

Regarding the various "breakages" in Windows versions for a given FM
feature...

There is one solution that could be permanent or accessed "in case of
emergency": use an emulator. That is, run a virtual version of the desired
OS inside the OS version you're forced to use.

I've been using Oracle's "VirtualBox" emulator for several years now, and
there are other emulators out there as well. You can run just about anything
inside of anything. You can have a measure of communication between the two
environments. (I can copy and paste between environments, for example, and
also elect to access host system hardware, such as USB and ethernet ports.
You can also mount host file systems from within the virtual machine.)

In my case I have some very old (but vital) custom business applications
that only run in XP or older -- but it all lives on a
Win7 machine.

Recoding those old database apps to run in a newer OS, along with importing
all that old data, would be prohibitively expensive. Running the old apps in
an emulator costs next to nothing and no old code need be disturbed.

So, while I haven't checked, it's quite likely you could run a Win 7
emulation hosted by Win10 -- all while sidestepping the Win10 problems.

It's pretty slick. Install Virtualbox on the host machine; this brings up a
window that *is* a machine that will run the OS you really want to use.
Install the desired OS in the virtual machine and away you go.

Frank Stearns

Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r)
*** IXGEN 7-10 for FrameMaker 10 & newer is HERE! *** fra...@fsatools.com
1-435-275-8981  fsatools.com ___

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Re: [Framers] Save as PDF with Windows 10 and FM 2015

[Frank Stearns]

Hi All -

Regarding the various "breakages" in Windows versions for a given 
FM feature...


There is one solution that could be permanent or accessed "in case of 
emergency": use an emulator. That is, run a virtual version of the 
desired OS inside the OS version you're forced to use.


I've been using Oracle's "VirtualBox" emulator for several years now, 
and there are other emulators out there as well. You can run just 
about anything inside of anything. You can have a measure of 
communication between the two environments. (I can copy and paste 
between environments, for example, and also elect to access host 
system hardware, such as USB and ethernet ports. You can also mount 
host file systems from within the virtual machine.)


In my case I have some very old (but vital) custom business 
applications that only run in XP or older -- but it all lives on a 
Win7 machine.


Recoding those old database apps to run in a newer OS, along with 
importing all that old data, would be prohibitively expensive. Running 
the old apps in an emulator costs next to nothing and no old code need 
be disturbed.


So, while I haven't checked, it's quite likely you could run a Win 7 
emulation hosted by Win10 -- all while sidestepping the Win10 
problems.


It's pretty slick. Install Virtualbox on the host machine; this 
brings up a window that *is* a machine that will run the OS you really 
want to use. Install the desired OS in the virtual machine and away 
you go.


Frank Stearns

Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r)
*** IXGEN 7-10 for FrameMaker 10 & newer is HERE! ***
fra...@fsatools.com  1-435-275-8981  fsatools.com
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Re: [Framers] Save as PDF with Windows 10 and FM 2015

[Lin Sims]

Our testing (so far) indicates this is only an issue with SVG. So far we've
verified that Visio and JPG files do not cause a crash in FM 2017. We don't
have 2015 so I can't give you any information on that, sorry. :(

On Mon, Sep 10, 2018 at 4:41 PM Norton, Michael 
wrote:

> Looks like I will soon be required to move to Windows 10. I am currently
> on Windows 7 and am using FrameMaker 2015.
>
> Does this problem also affect FM 2015?
>
> I do not use .SVG files in my FrameMaker documents, but rather .PNG file.
>
> Thanks.
>
> Principal Technical Writer, Robotic Automation and Workforce Intelligence
> |  Pegasystems Inc.
> Office: +1.678.527.5412  | Email: michael.nor...@pega.com michael.nor...@pega.com> |  www.pega.com
> [cid:image010.jpg@01D1B110.021A0DB0]
> [cid:image011.jpg@01D1B110.021A0DB0] 
>  [cid:image012.jpg@01D1B110.021A0DB0] <
> https://www.facebook.com/pegasystems>
>  [cid:image013.jpg@01D1B110.021A0DB0] <
> http://www.youtube.com/user/Pegasystems>
>  [cid:image019.jpg@01D1B110.021A0DB0] <
> http://www.linkedin.com/company/pegasystems>
>
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-- 
Lin Sims
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Re: [Framers] Save As PDF doesn't work first time

[Jeff Coatsworth]

Tom, make sure that your Win10 version is fully patched up - you may be 
suffering from the build 1803 issue that messed up PDF creation. The patch 
released July 24 seems to have fixed it.

-Original Message-
From: Framers 
 On Behalf 
Of Tom Beiswenger
Sent: Thursday, August 23, 2018 12:16 PM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] Save As PDF doesn't work first time

Art,

I am checking the Generate PDF Data checkbox. As for FM17, there have been lots 
of complaints about it on this forum about that version. Rick Quatro suggested 
that I wait for FM19, which is supposed to resolve the problems of previous 
versions and be a fully 64-bit app. Now that FM19 is out, I may wait a little 
before upgrading to give Adobe time to work out initial issues that always seem 
to occur with the birth of a new edition. That, and I will need to convince our 
IT staff that spending a grand on a new revision is worth it. My colleague in 
another division moved from FrameMaker to AuthorIT a few years ago. He loves 
it, because he has lots of reusable chunks of text, which I don't have. And I 
have many more manuals for which I am responsible than he does.

And, even more important to me, at least, is that FM is pretty universal and 
this forum is an incredibly good place to get help from real experts.

Keeping my fingers crossed that I don't get forced to move from FM to AIT.



Tom Beiswenger
Project Manager, Manager IB Technical Documentation

Emhart Glass Inc. 
74 Kahler Road North ? Horseheads NY 14845 ? USA Telephone 1 607 735 2551 ? 
Mobile +1 607 769 4779 Fax +1 607 735 2601 tom.beiswen...@emhartglass.com 
www.bucheremhartglass.com www.bucherindustries.com Privacy Policy: 
www.bucheremhartglass.com/privacy



From:   Art Campbell 
To: Framers List 
Date:   08/23/2018 10:46 AM
Subject:Re: [Framers] Save As PDF doesn't work first time
Sent by:"Framers" 




You're checking the Generate PDF Data checkbox when you Print to the Acrobat 
printer?

And you may want to point out to the IT staff that FM12 wasn't designed for 
W10. Definitely consider an upgrade -- you're going to be three revs behind the 
curve shortly. Antique software...

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and a 
redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger < 
https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=BjCbjV_tCZF6jbE-oll0zV1yOmujRkf5HXZtN2ZShTQ=xlEOsxqqnyPVH9Wt-bDpSRQHU1a-KVbgL555GicCknM=
> wrote:

> That, unfortunately, does not work. Although all of the hyperlinks 
> work using that method, the videos embedded in the PDF (which are 
> inserted by reference in the original FM 12 doc) will not play. Save 
> as PDF is the
only
> method that I've found that gives the PDF all of the functionality 
> that I've built into the book. The behavior I referenced originally 
> just
started
> when our IT grout upgraded me to a new Dell notebook running Win 10.
>
>
> -"Framers"  emhartglass@lists.frameusers.com> wrote: -
> To: Frame Users 
> From: Lin Sims
> Sent by: "Framers"
> Date: 08/23/2018 09:54AM
> Subject: Re: [Framers] Save As PDF doesn't work first time
>
> On the Frame menu, click File > Print Setup and choose Adobe PDF from
the
> list of installed printers, or you can select it as the printer when
using
> File > Print.
>
> Save as PDF has been pretty much fixed in the last couple of Frame 
> versions, but IIRC (memory fuzzy), 12 was the last version where it
still
> had some issues.
>
> On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger <
> 
https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY=
>
> wrote:
>
> > What is the Acrobat logical printer? Our documents often have video 
> > tutorials in them. The only way that I've been able to make them 
> > work
is
> to
> > us the Save as PDF command.
> >
> > -"Framers"  > emhartglass@lists.frameusers.com> wrote: -
> > To: Framers List 
> > From: Art Campbell
> > Sent by: "Framers"
> > Date: 08/23/2018 09:44AM
> > Subject: Re: [Framers] Save As PDF doesn't work first time
> >
> > Historically, SaveAs PDF has been problematic.
> > Prin

Re: [Framers] Save As PDF doesn't work first time

[Art Campbell]

Don't entirely agree or disagree.

I was a beta '17 user, so I've been using it for several years on Win10
without any serious issues. Always thinking that whatever the current
version is, that's what many people are using so you see a high number of
questions and complaints about that.

Can't talk about '19.

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 23, 2018 at 12:16 PM Tom Beiswenger <
tom.beiswen...@emhartglass.com> wrote:

> Art,
>
> I am checking the Generate PDF Data checkbox. As for FM17, there have been
> lots of complaints about it on this forum about that version. Rick Quatro
> suggested that I wait for FM19, which is supposed to resolve the problems
> of previous versions and be a fully 64-bit app. Now that FM19 is out, I
> may wait a little before upgrading to give Adobe time to work out initial
> issues that always seem to occur with the birth of a new edition. That,
> and I will need to convince our IT staff that spending a grand on a new
> revision is worth it. My colleague in another division moved from
> FrameMaker to AuthorIT a few years ago. He loves it, because he has lots
> of reusable chunks of text, which I don't have. And I have many more
> manuals for which I am responsible than he does.
>
> And, even more important to me, at least, is that FM is pretty universal
> and this forum is an incredibly good place to get help from real experts.
>
> Keeping my fingers crossed that I don't get forced to move from FM to AIT.
>
>
>
> Tom Beiswenger
> Project Manager, Manager IB Technical Documentation
>
> Emhart Glass Inc.
> 74 Kahler Road North ? Horseheads NY 14845 ? USA
> Telephone 1 607 735 2551 ? Mobile +1 607 769 4779
> Fax +1 607 735 2601
> tom.beiswen...@emhartglass.com
> www.bucheremhartglass.com
> www.bucherindustries.com
> Privacy Policy: www.bucheremhartglass.com/privacy
>
>
>
> From:   Art Campbell 
> To: Framers List 
> Date:   08/23/2018 10:46 AM
> Subject:Re: [Framers] Save As PDF doesn't work first time
> Sent by:"Framers"
> 
>
>
>
> You're checking the Generate PDF Data checkbox when you Print to the
> Acrobat printer?
>
> And you may want to point out to the IT staff that FM12 wasn't designed
> for
> W10. Definitely consider an upgrade -- you're going to be three revs
> behind
> the curve shortly. Antique software...
>
> Art Campbell
>   art.campb...@gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent
> and
> a redheaded girl." -- Richard Thompson
>   No disclaimers
> apply.
>DoD 358
>
>
>
> On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger <
>
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=BjCbjV_tCZF6jbE-oll0zV1yOmujRkf5HXZtN2ZShTQ=xlEOsxqqnyPVH9Wt-bDpSRQHU1a-KVbgL555GicCknM=
> > wrote:
>
> > That, unfortunately, does not work. Although all of the hyperlinks work
> > using that method, the videos embedded in the PDF (which are inserted by
> > reference in the original FM 12 doc) will not play. Save as PDF is the
> only
> > method that I've found that gives the PDF all of the functionality that
> > I've built into the book. The behavior I referenced originally just
> started
> > when our IT grout upgraded me to a new Dell notebook running Win 10.
> >
> >
> > -"Framers"  > emhartglass@lists.frameusers.com> wrote: -
> > To: Frame Users 
> > From: Lin Sims
> > Sent by: "Framers"
> > Date: 08/23/2018 09:54AM
> > Subject: Re: [Framers] Save As PDF doesn't work first time
> >
> > On the Frame menu, click File > Print Setup and choose Adobe PDF from
> the
> > list of installed printers, or you can select it as the printer when
> using
> > File > Print.
> >
> > Save as PDF has been pretty much fixed in the last couple of Frame
> > versions, but IIRC (memory fuzzy), 12 was the last version where it
> still
> > had some issues.
> >
> > On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger <
> >
>
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLC

Re: [Framers] Save As PDF doesn't work first time

[Tom Beiswenger]

Art,

I am checking the Generate PDF Data checkbox. As for FM17, there have been 
lots of complaints about it on this forum about that version. Rick Quatro 
suggested that I wait for FM19, which is supposed to resolve the problems 
of previous versions and be a fully 64-bit app. Now that FM19 is out, I 
may wait a little before upgrading to give Adobe time to work out initial 
issues that always seem to occur with the birth of a new edition. That, 
and I will need to convince our IT staff that spending a grand on a new 
revision is worth it. My colleague in another division moved from 
FrameMaker to AuthorIT a few years ago. He loves it, because he has lots 
of reusable chunks of text, which I don't have. And I have many more 
manuals for which I am responsible than he does.

And, even more important to me, at least, is that FM is pretty universal 
and this forum is an incredibly good place to get help from real experts.

Keeping my fingers crossed that I don't get forced to move from FM to AIT.



Tom Beiswenger
Project Manager, Manager IB Technical Documentation

Emhart Glass Inc. 
74 Kahler Road North ? Horseheads NY 14845 ? USA
Telephone 1 607 735 2551 ? Mobile +1 607 769 4779
Fax +1 607 735 2601
tom.beiswen...@emhartglass.com
www.bucheremhartglass.com
www.bucherindustries.com
Privacy Policy: www.bucheremhartglass.com/privacy



From:   Art Campbell 
To: Framers List 
Date:   08/23/2018 10:46 AM
Subject:Re: [Framers] Save As PDF doesn't work first time
Sent by:"Framers" 




You're checking the Generate PDF Data checkbox when you Print to the
Acrobat printer?

And you may want to point out to the IT staff that FM12 wasn't designed 
for
W10. Definitely consider an upgrade -- you're going to be three revs 
behind
the curve shortly. Antique software...

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent 
and
a redheaded girl." -- Richard Thompson
  No disclaimers 
apply.
   DoD 358



On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger <
https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=BjCbjV_tCZF6jbE-oll0zV1yOmujRkf5HXZtN2ZShTQ=xlEOsxqqnyPVH9Wt-bDpSRQHU1a-KVbgL555GicCknM=
> wrote:

> That, unfortunately, does not work. Although all of the hyperlinks work
> using that method, the videos embedded in the PDF (which are inserted by
> reference in the original FM 12 doc) will not play. Save as PDF is the 
only
> method that I've found that gives the PDF all of the functionality that
> I've built into the book. The behavior I referenced originally just 
started
> when our IT grout upgraded me to a new Dell notebook running Win 10.
>
>
> -"Framers"  emhartglass@lists.frameusers.com> wrote: -
> To: Frame Users 
> From: Lin Sims
> Sent by: "Framers"
> Date: 08/23/2018 09:54AM
> Subject: Re: [Framers] Save As PDF doesn't work first time
>
> On the Frame menu, click File > Print Setup and choose Adobe PDF from 
the
> list of installed printers, or you can select it as the printer when 
using
> File > Print.
>
> Save as PDF has been pretty much fixed in the last couple of Frame
> versions, but IIRC (memory fuzzy), 12 was the last version where it 
still
> had some issues.
>
> On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger <
> 
https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY=
>
> wrote:
>
> > What is the Acrobat logical printer? Our documents often have video
> > tutorials in them. The only way that I've been able to make them work 
is
> to
> > us the Save as PDF command.
> >
> > -"Framers"  > emhartglass@lists.frameusers.com> wrote: -
> > To: Framers List 
> > From: Art Campbell
> > Sent by: "Framers"
> > Date: 08/23/2018 09:44AM
> > Subject: Re: [Framers] Save As PDF doesn't work first time
> >
> > Historically, SaveAs PDF has been problematic.
> > Printing to the Acrobat logical printer has been more stable and
> > predictable.
> >
> > Art Campbell
> >   art.campb...@gmail.com
> >   "... In my opinion, there's nothing in this world beats a '52 
Vincent
> and
> > a redheaded girl." -- Richard Thompson
> >   No disclaimers
> apply.
> >  

Re: [Framers] Save As PDF doesn't work first time

[Art Campbell]

You could also try downloading the free eval of FM17 and see if that works
better, in either or both PDF generation modes.

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 23, 2018 at 10:45 AM Art Campbell 
wrote:

> You're checking the Generate PDF Data checkbox when you Print to the
> Acrobat printer?
>
> And you may want to point out to the IT staff that FM12 wasn't designed
> for W10. Definitely consider an upgrade -- you're going to be three revs
> behind the curve shortly. Antique software...
>
> Art Campbell
> art.campb...@gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent
> and a redheaded girl." -- Richard Thompson
>   No disclaimers apply.
>DoD 358
>
>
>
> On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger <
> tom.beiswen...@emhartglass.com> wrote:
>
>> That, unfortunately, does not work. Although all of the hyperlinks work
>> using that method, the videos embedded in the PDF (which are inserted by
>> reference in the original FM 12 doc) will not play. Save as PDF is the only
>> method that I've found that gives the PDF all of the functionality that
>> I've built into the book. The behavior I referenced originally just started
>> when our IT grout upgraded me to a new Dell notebook running Win 10.
>>
>>
>> -"Framers" > emhartglass....@lists.frameusers.com> wrote: -
>> To: Frame Users 
>> From: Lin Sims
>> Sent by: "Framers"
>> Date: 08/23/2018 09:54AM
>> Subject: Re: [Framers] Save As PDF doesn't work first time
>>
>> On the Frame menu, click File > Print Setup and choose Adobe PDF from the
>> list of installed printers, or you can select it as the printer when using
>> File > Print.
>>
>> Save as PDF has been pretty much fixed in the last couple of Frame
>> versions, but IIRC (memory fuzzy), 12 was the last version where it still
>> had some issues.
>>
>> On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger <
>> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY=>
>> wrote:
>>
>> > What is the Acrobat logical printer? Our documents often have video
>> > tutorials in them. The only way that I've been able to make them work
>> is to
>> > us the Save as PDF command.
>> >
>> > -"Framers" > > emhartglass@lists.frameusers.com> wrote: -
>> > To: Framers List 
>> > From: Art Campbell
>> > Sent by: "Framers"
>> > Date: 08/23/2018 09:44AM
>> > Subject: Re: [Framers] Save As PDF doesn't work first time
>> >
>> > Historically, SaveAs PDF has been problematic.
>> > Printing to the Acrobat logical printer has been more stable and
>> > predictable.
>> >
>> > Art Campbell
>> >   art.campb...@gmail.com
>> >   "... In my opinion, there's nothing in this world beats a '52 Vincent
>> and
>> > a redheaded girl." -- Richard Thompson
>> >   No disclaimers
>> apply.
>> >DoD 358
>> >
>> >
>> >
>> > On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <
>> >
>> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4=
>> >
>> > wrote:
>> >
>> > > This is an odd one, but might be related to running FM 12 in a
>> Windows 10
>> > > environment.
>> > >
>> > > When I open an FM book for the first time and then try to save it as
>> PDF,
>> > > FM goes non-responsive (normal) and the little rotating Adobe icon
>> > appears
>> > > at the lower right hand toolbar (not normal). A "phantom" pdf document
>> > > eventually appears, but so do

Re: [Framers] Save As PDF doesn't work first time

[Art Campbell]

You're checking the Generate PDF Data checkbox when you Print to the
Acrobat printer?

And you may want to point out to the IT staff that FM12 wasn't designed for
W10. Definitely consider an upgrade -- you're going to be three revs behind
the curve shortly. Antique software...

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 23, 2018 at 10:34 AM Tom Beiswenger <
tom.beiswen...@emhartglass.com> wrote:

> That, unfortunately, does not work. Although all of the hyperlinks work
> using that method, the videos embedded in the PDF (which are inserted by
> reference in the original FM 12 doc) will not play. Save as PDF is the only
> method that I've found that gives the PDF all of the functionality that
> I've built into the book. The behavior I referenced originally just started
> when our IT grout upgraded me to a new Dell notebook running Win 10.
>
>
> -"Framers"  emhartglass@lists.frameusers.com> wrote: -
> To: Frame Users 
> From: Lin Sims
> Sent by: "Framers"
> Date: 08/23/2018 09:54AM
> Subject: Re: [Framers] Save As PDF doesn't work first time
>
> On the Frame menu, click File > Print Setup and choose Adobe PDF from the
> list of installed printers, or you can select it as the printer when using
> File > Print.
>
> Save as PDF has been pretty much fixed in the last couple of Frame
> versions, but IIRC (memory fuzzy), 12 was the last version where it still
> had some issues.
>
> On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger <
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY=>
> wrote:
>
> > What is the Acrobat logical printer? Our documents often have video
> > tutorials in them. The only way that I've been able to make them work is
> to
> > us the Save as PDF command.
> >
> > -"Framers"  > emhartglass@lists.frameusers.com> wrote: -
> > To: Framers List 
> > From: Art Campbell
> > Sent by: "Framers"
> > Date: 08/23/2018 09:44AM
> > Subject: Re: [Framers] Save As PDF doesn't work first time
> >
> > Historically, SaveAs PDF has been problematic.
> > Printing to the Acrobat logical printer has been more stable and
> > predictable.
> >
> > Art Campbell
> >   art.campb...@gmail.com
> >   "... In my opinion, there's nothing in this world beats a '52 Vincent
> and
> > a redheaded girl." -- Richard Thompson
> >   No disclaimers
> apply.
> >DoD 358
> >
> >
> >
> > On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <
> >
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4=
> >
> > wrote:
> >
> > > This is an odd one, but might be related to running FM 12 in a Windows
> 10
> > > environment.
> > >
> > > When I open an FM book for the first time and then try to save it as
> PDF,
> > > FM goes non-responsive (normal) and the little rotating Adobe icon
> > appears
> > > at the lower right hand toolbar (not normal). A "phantom" pdf document
> > > eventually appears, but so does a message, "There was an error opening
> > this
> > > document. This file cannot be found."
> > >
> > > Distiller also appears in my quick start toolbar, but when I open
> > > Distiller, the file shown is empty.
> > >
> > > I then close the phantom pdf document, go back to the FM book and run
> > Save
> > > as PDF again. This time it works as expected: FM goes non-responsive,
> > > Distiller opens (eventually) and a progress bar appears with Distiller
> > > until the document is fully generated. The document -- real one this
> time
> > > -- appears and all is good.
> > >
> > > I'm starting to get used to this new behavior, but sure would like to
> > know
> > > if there is a fix for this annoyance.
> > > ___

Re: [Framers] Save As PDF doesn't work first time

[Syed Zaeem Hosain]

Hi, Art, et. al.

I am not on the latest version of FrameMaker anymore (stopped upgrading at FM 
12), but this historical experience, as has been mentioned here before, has 
been different for me each time a new version of FrameMaker was released.

I had to go try _both_ Save as PDF and printing to the Adobe PDF printer to see 
which would work better for me. _Usually_ (and this is not definitive since I 
forget what worked well in each version now), "Save as PDF" worked better for 
me.

YMMV, of course!

Z

-Original Message-
From: Framers  On 
Behalf Of Art Campbell
Sent: Thursday, August 23, 2018 6:43 AM
To: Framers List 
Subject: Re: [Framers] Save As PDF doesn't work first time

Historically, SaveAs PDF has been problematic.
Printing to the Acrobat logical printer has been more stable and predictable.

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and a 
redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger < 
tom.beiswen...@emhartglass.com> wrote:

> This is an odd one, but might be related to running FM 12 in a Windows 
> 10 environment.
>
> When I open an FM book for the first time and then try to save it as 
> PDF, FM goes non-responsive (normal) and the little rotating Adobe 
> icon appears at the lower right hand toolbar (not normal). A "phantom" 
> pdf document eventually appears, but so does a message, "There was an 
> error opening this document. This file cannot be found."
>
> Distiller also appears in my quick start toolbar, but when I open 
> Distiller, the file shown is empty.
>
> I then close the phantom pdf document, go back to the FM book and run 
> Save as PDF again. This time it works as expected: FM goes 
> non-responsive, Distiller opens (eventually) and a progress bar 
> appears with Distiller until the document is fully generated. The 
> document -- real one this time
> -- appears and all is good.
>
> I'm starting to get used to this new behavior, but sure would like to 
> know if there is a fix for this annoyance.
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com Visit the list's 
> homepage at  http://www.frameusers.com Archives located at 
> http://www.mail-archive.com/framers%40lists.frameusers.com/
> Subscribe and unsubscribe at
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com
> Send administrative questions to listad...@frameusers.com
>
___

This message is from the Framers mailing list

Send messages to framers@lists.frameusers.com Visit the list's homepage at  
http://www.frameusers.com Archives located at 
http://www.mail-archive.com/framers%40lists.frameusers.com/
Subscribe and unsubscribe at 
http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com
Send administrative questions to listad...@frameusers.com
___

This message is from the Framers mailing list

Send messages to framers@lists.frameusers.com
Visit the list's homepage at  http://www.frameusers.com
Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/
Subscribe and unsubscribe at 
http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com
Send administrative questions to listad...@frameusers.com

Re: [Framers] Save As PDF doesn't work first time

[Tom Beiswenger]

That, unfortunately, does not work. Although all of the hyperlinks work using 
that method, the videos embedded in the PDF (which are inserted by reference in 
the original FM 12 doc) will not play. Save as PDF is the only method that I've 
found that gives the PDF all of the functionality that I've built into the 
book. The behavior I referenced originally just started when our IT grout 
upgraded me to a new Dell notebook running Win 10.


-"Framers" 
 wrote: 
-
To: Frame Users 
From: Lin Sims 
Sent by: "Framers" 
Date: 08/23/2018 09:54AM
Subject: Re: [Framers] Save As PDF doesn't work first time

On the Frame menu, click File > Print Setup and choose Adobe PDF from the
list of installed printers, or you can select it as the printer when using
File > Print.

Save as PDF has been pretty much fixed in the last couple of Frame
versions, but IIRC (memory fuzzy), 12 was the last version where it still
had some issues.

On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger 
<https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=nQZme4IXtgDCEclA786gmFoWxw_MtCHYfSMOo674Sp0=_3-WmvhxmmYIPY9_Ku0rY80RX7wlhreXvxWpkaHM9XY=>
 wrote:

> What is the Acrobat logical printer? Our documents often have video
> tutorials in them. The only way that I've been able to make them work is to
> us the Save as PDF command.
>
> -"Framers"  emhartglass@lists.frameusers.com> wrote: -
> To: Framers List 
> From: Art Campbell
> Sent by: "Framers"
> Date: 08/23/2018 09:44AM
> Subject: Re: [Framers] Save As PDF doesn't work first time
>
> Historically, SaveAs PDF has been problematic.
> Printing to the Acrobat logical printer has been more stable and
> predictable.
>
> Art Campbell
>   art.campb...@gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent and
> a redheaded girl." -- Richard Thompson
>   No disclaimers apply.
>DoD 358
>
>
>
> On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4=>
> wrote:
>
> > This is an odd one, but might be related to running FM 12 in a Windows 10
> > environment.
> >
> > When I open an FM book for the first time and then try to save it as PDF,
> > FM goes non-responsive (normal) and the little rotating Adobe icon
> appears
> > at the lower right hand toolbar (not normal). A "phantom" pdf document
> > eventually appears, but so does a message, "There was an error opening
> this
> > document. This file cannot be found."
> >
> > Distiller also appears in my quick start toolbar, but when I open
> > Distiller, the file shown is empty.
> >
> > I then close the phantom pdf document, go back to the FM book and run
> Save
> > as PDF again. This time it works as expected: FM goes non-responsive,
> > Distiller opens (eventually) and a progress bar appears with Distiller
> > until the document is fully generated. The document -- real one this time
> > -- appears and all is good.
> >
> > I'm starting to get used to this new behavior, but sure would like to
> know
> > if there is a fix for this annoyance.
> > ___
> >
> > This message is from the Framers mailing list
> >
> > Send messages to framers@lists.frameusers.com
> > Visit the list's homepage at
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> > S

Re: [Framers] Save As PDF doesn't work first time

[Lin Sims]

On the Frame menu, click File > Print Setup and choose Adobe PDF from the
list of installed printers, or you can select it as the printer when using
File > Print.

Save as PDF has been pretty much fixed in the last couple of Frame
versions, but IIRC (memory fuzzy), 12 was the last version where it still
had some issues.

On Thu, Aug 23, 2018 at 9:47 AM Tom Beiswenger <
tom.beiswen...@emhartglass.com> wrote:

> What is the Acrobat logical printer? Our documents often have video
> tutorials in them. The only way that I've been able to make them work is to
> us the Save as PDF command.
>
> -"Framers"  emhartglass@lists.frameusers.com> wrote: -
> To: Framers List 
> From: Art Campbell
> Sent by: "Framers"
> Date: 08/23/2018 09:44AM
> Subject: Re: [Framers] Save As PDF doesn't work first time
>
> Historically, SaveAs PDF has been problematic.
> Printing to the Acrobat logical printer has been more stable and
> predictable.
>
> Art Campbell
>   art.campb...@gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent and
> a redheaded girl." -- Richard Thompson
>   No disclaimers apply.
>DoD 358
>
>
>
> On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <
> https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4=>
> wrote:
>
> > This is an odd one, but might be related to running FM 12 in a Windows 10
> > environment.
> >
> > When I open an FM book for the first time and then try to save it as PDF,
> > FM goes non-responsive (normal) and the little rotating Adobe icon
> appears
> > at the lower right hand toolbar (not normal). A "phantom" pdf document
> > eventually appears, but so does a message, "There was an error opening
> this
> > document. This file cannot be found."
> >
> > Distiller also appears in my quick start toolbar, but when I open
> > Distiller, the file shown is empty.
> >
> > I then close the phantom pdf document, go back to the FM book and run
> Save
> > as PDF again. This time it works as expected: FM goes non-responsive,
> > Distiller opens (eventually) and a progress bar appears with Distiller
> > until the document is fully generated. The document -- real one this time
> > -- appears and all is good.
> >
> > I'm starting to get used to this new behavior, but sure would like to
> know
> > if there is a fix for this annoyance.
> > ___
> >
> > This message is from the Framers mailing list
> >
> > Send messages to framers@lists.frameusers.com
> > Visit the list's homepage at
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameusers.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=qZEI1Aqyd_SqohE59TqOACaJDeaKNTc2v3SM16_A64w=
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> >
> ___
>
> This message is from the Framers mailing list
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> Send messages to framers@lists.frameusers.com
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Re: [Framers] Save As PDF doesn't work first time

[Tom Beiswenger]

What is the Acrobat logical printer? Our documents often have video tutorials 
in them. The only way that I've been able to make them work is to us the Save 
as PDF command.

-"Framers" 
 wrote: 
-
To: Framers List 
From: Art Campbell 
Sent by: "Framers" 
Date: 08/23/2018 09:44AM
Subject: Re: [Framers] Save As PDF doesn't work first time

Historically, SaveAs PDF has been problematic.
Printing to the Acrobat logical printer has been more stable and
predictable.

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger 
<https://urldefense.proofpoint.com/v2/url?u=http-3A__tom.beiswenger-40emhartglass.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=svxjjCUG-fywW54lNCj659CFhIrwp_wdlmd36gt7bE4=>
 wrote:

> This is an odd one, but might be related to running FM 12 in a Windows 10
> environment.
>
> When I open an FM book for the first time and then try to save it as PDF,
> FM goes non-responsive (normal) and the little rotating Adobe icon appears
> at the lower right hand toolbar (not normal). A "phantom" pdf document
> eventually appears, but so does a message, "There was an error opening this
> document. This file cannot be found."
>
> Distiller also appears in my quick start toolbar, but when I open
> Distiller, the file shown is empty.
>
> I then close the phantom pdf document, go back to the FM book and run Save
> as PDF again. This time it works as expected: FM goes non-responsive,
> Distiller opens (eventually) and a progress bar appears with Distiller
> until the document is fully generated. The document -- real one this time
> -- appears and all is good.
>
> I'm starting to get used to this new behavior, but sure would like to know
> if there is a fix for this annoyance.
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameusers.com=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=qZEI1Aqyd_SqohE59TqOACaJDeaKNTc2v3SM16_A64w=
> Archives located at
> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.mail-2Darchive.com_framers-2540lists.frameusers.com_=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=pgSIbZ4Mi95KHxAMq6g0jFLPpOaHCs-19-hia8aESC8=o9FxRWNKPIX-86ksUKcESskmHJB762dA1qiz3P6ihmA=
> Subscribe and unsubscribe at
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> Send administrative questions to listad...@frameusers.com
>
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Re: [Framers] Save As PDF doesn't work first time

[Art Campbell]

Historically, SaveAs PDF has been problematic.
Printing to the Acrobat logical printer has been more stable and
predictable.

Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Aug 23, 2018 at 9:34 AM Tom Beiswenger <
tom.beiswen...@emhartglass.com> wrote:

> This is an odd one, but might be related to running FM 12 in a Windows 10
> environment.
>
> When I open an FM book for the first time and then try to save it as PDF,
> FM goes non-responsive (normal) and the little rotating Adobe icon appears
> at the lower right hand toolbar (not normal). A "phantom" pdf document
> eventually appears, but so does a message, "There was an error opening this
> document. This file cannot be found."
>
> Distiller also appears in my quick start toolbar, but when I open
> Distiller, the file shown is empty.
>
> I then close the phantom pdf document, go back to the FM book and run Save
> as PDF again. This time it works as expected: FM goes non-responsive,
> Distiller opens (eventually) and a progress bar appears with Distiller
> until the document is fully generated. The document -- real one this time
> -- appears and all is good.
>
> I'm starting to get used to this new behavior, but sure would like to know
> if there is a fix for this annoyance.
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  http://www.frameusers.com
> Archives located at
> http://www.mail-archive.com/framers%40lists.frameusers.com/
> Subscribe and unsubscribe at
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com
> Send administrative questions to listad...@frameusers.com
>
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Re: [Framers] Save as PDF

[Dennis Brunnenmeyer]

I try to avoid using PDF extensions in any browser. I'd much rather open
PDFs with the *real* application where you have direct and full access to
all of the capabilities of the program.

I first delete the PDF extensions from my browser(s) of choice and then go
to Default Programs in the Windows Control Panel to set the PDF file
extension to whatever Adobe PDF application I happen to prefer—Adobe
Acrobat for example. On this machine, that happens to be Acobe Acrobat 8.0
Standard—not the machine I use with FrameMaker, but the idea is the same.

Anyway, that's my three cents worth—formerly two cents in value but
readjusted for inflation.

Dennis...

--
Dennis Brunnenmeyer
Host | Nevada City Limits
KVMR-FM / KCPC-FM Radio
120 Bridge Street
Nevada City, CA 95959
p: (530) 477-9015
m: (530) 320-9025
dennis.brunnenme...@gmail.com
or
denn...@kvmr.org

On Mon, Aug 28, 2017 at 5:20 PM, Robert Lauriston 
wrote:

> If you have Acrobat on the system, don't install Reader, and set
> Chrome to use Acrobat to open PDFs.
>
> That has nothing to do with Save as PDF.
>
> On Mon, Aug 28, 2017 at 3:16 PM, Austin Meredith 
> wrote:
> >> This has nothing to do with FrameMaker in general or Save as PDF in
> >particular.
> >[1]https://helpx.adobe.com/acrobat/kb/change-in-support-
> for-acrobat-and
> >-reader-plug-ins-in-modern-web-.html
> >
> >Actually, I fear it does have to do with FrameMaker's "Save as PDF"
> >functionality. We have repeatedly been warned by the experts who know
> >about these things, that it would be foolish to attempt to put Adobe
> >Acrobat Pro DC and Adobe Reader on the same machine -- due to sloppy
> >programming by these two product teams, they will access and overwrite
> >each other's parameter files. Therefore I need to pose the question,
> is
> >that warning still correct, or by now has it become old scoop?
> >
> >The problem is that although the Chrome browser may pick up and use
> the
> >Adobe Reader as an extension to read Adobe PDF files, it definitely
> >does not pick up and use Acrobat Pro DC. Since we are warned not to
> put
> >Adobe Reader on a machine having the Acrobat Pro DC software, this
> >makes it difficult to access Acrobat PDF documents using Chrome. We
> >would need to have one machine dedicated to generating the PDFs and
> >another machine dedicated to accessing them, no?
> >
> > References
> >
> >1. https://helpx.adobe.com/acrobat/kb/change-in-support-
> for-acrobat-and-reader-plug-ins-in-modern-web-.html
> > ___
> >
> > This message is from the Framers mailing list
> >
> > Send messages to framers@lists.frameusers.com
> > Visit the list's homepage at  http://www.frameusers.com
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> framers%40lists.frameusers.com/
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Re: [Framers] Save as PDF

[Robert Lauriston]

If you have Acrobat on the system, don't install Reader, and set
Chrome to use Acrobat to open PDFs.

That has nothing to do with Save as PDF.

On Mon, Aug 28, 2017 at 3:16 PM, Austin Meredith  wrote:
>> This has nothing to do with FrameMaker in general or Save as PDF in
>particular.
>[1]https://helpx.adobe.com/acrobat/kb/change-in-support-for-acrobat-and
>-reader-plug-ins-in-modern-web-.html
>
>Actually, I fear it does have to do with FrameMaker's "Save as PDF"
>functionality. We have repeatedly been warned by the experts who know
>about these things, that it would be foolish to attempt to put Adobe
>Acrobat Pro DC and Adobe Reader on the same machine -- due to sloppy
>programming by these two product teams, they will access and overwrite
>each other's parameter files. Therefore I need to pose the question, is
>that warning still correct, or by now has it become old scoop?
>
>The problem is that although the Chrome browser may pick up and use the
>Adobe Reader as an extension to read Adobe PDF files, it definitely
>does not pick up and use Acrobat Pro DC. Since we are warned not to put
>Adobe Reader on a machine having the Acrobat Pro DC software, this
>makes it difficult to access Acrobat PDF documents using Chrome. We
>would need to have one machine dedicated to generating the PDFs and
>another machine dedicated to accessing them, no?
>
> References
>
>1. 
> https://helpx.adobe.com/acrobat/kb/change-in-support-for-acrobat-and-reader-plug-ins-in-modern-web-.html
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
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Re: [Framers] Save as PDF

[Austin Meredith]

   > This has nothing to do with FrameMaker in general or Save as PDF in
   particular.
   [1]https://helpx.adobe.com/acrobat/kb/change-in-support-for-acrobat-and
   -reader-plug-ins-in-modern-web-.html

   Actually, I fear it does have to do with FrameMaker's "Save as PDF"
   functionality. We have repeatedly been warned by the experts who know
   about these things, that it would be foolish to attempt to put Adobe
   Acrobat Pro DC and Adobe Reader on the same machine -- due to sloppy
   programming by these two product teams, they will access and overwrite
   each other's parameter files. Therefore I need to pose the question, is
   that warning still correct, or by now has it become old scoop?

   The problem is that although the Chrome browser may pick up and use the
   Adobe Reader as an extension to read Adobe PDF files, it definitely
   does not pick up and use Acrobat Pro DC. Since we are warned not to put
   Adobe Reader on a machine having the Acrobat Pro DC software, this
   makes it difficult to access Acrobat PDF documents using Chrome. We
   would need to have one machine dedicated to generating the PDFs and
   another machine dedicated to accessing them, no?

References

   1. 
https://helpx.adobe.com/acrobat/kb/change-in-support-for-acrobat-and-reader-plug-ins-in-modern-web-.html
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Re: [Framers] Save as PDF

[Robert Lauriston]

This has nothing to do with FrameMaker in general or Save as PDF in particular.

Reconfigure Chrome to use Adobe Reader.

https://helpx.adobe.com/acrobat/kb/change-in-support-for-acrobat-and-reader-plug-ins-in-modern-web-.html

On Sat, Aug 19, 2017 at 2:43 PM, Austin Meredith  wrote:
>I use "Save as PDF" in FrameMaker 2015 unstructured, to create Adobe
>Acrobat Pro DC documents, and put them on the web at "www . kouroo .
>info". They work fine with the Internet Explorer browser. Recently,
>however, the Google Chrome browser stopped working ...
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Re: [Framers] Save as PDF

[John Sgammato]

We had a different problem with Save as PDF. We use alternate-row shading
in tables. In some table cells, seemingly randomly, the text goes behind
the shading, becoming invisible. We have no solution so we Print to PDF
like in the old days.

On Aug 19, 2017 7:46 PM, "Peter Gold"  wrote:

> Thanks for the community-service alert, Austin.
>
> Would it be useful/possible to incorporate this useful information about
> the possibility of the problem reading the document on Chrome in or with
> the document itself?
>
> On Sat, Aug 19, 2017 at 4:43 PM, Austin Meredith 
> wrote:
>
> >I use "Save as PDF" in FrameMaker 2015 unstructured, to create Adobe
> >Acrobat Pro DC documents, and put them on the web at "www . kouroo .
> >info". They work fine with the Internet Explorer browser. Recently,
> >however, the Google Chrome browser stopped working, in that when it is
> >now used to open one of my PDF documents, the links generated by
> >FrameMaker, such as gotoframefitwin /kouroo/webpage.fm, no longer
> >function.
> >
> >Fortunately, there is a ready solution. There are now Google Chrome
> >browser extensions that teach the new Chrome to read Acrobat PDFs and
> >correctly interpret these FrameMaker links. There are a number of
> them,
> >free, at
> >
> >[1]https://chrome.google.com/webstore/detail/pdf-viewer/
> oemmndcbldboieb
> >fnladdacbdfmadadm
> >
> >and at
> >
> >[2]https://chrome.google.com/webstore/search/pdf%20viewer?hl=en
> >
> >The problem seems to be that Google has done this to its very latest
> >versions of Chrome without warning, that these new PDF extensions are
> >as yet very poorly documented and hard to find, and that most users
> who
> >rly on the fast Chrome browser as their interface to the internet have
> >no clue even that they exist or that something has gone wrong. When
> >they try to access one of my PDFs now, they complain bitterly "Hey,
> >Austin, damn it, your links are broken!" They are not warned what it
> is
> >that is really going wrong -- that there is something they now need to
> >install.
> >
> > References
> >
> >1. https://chrome.google.com/webstore/detail/pdf-viewer/
> > oemmndcbldboiebfnladdacbdfmadadm
> >2. https://chrome.google.com/webstore/search/pdf viewer?hl=en
> > ___
> >
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> >
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Re: [Framers] Save as PDF

[Peter Gold]

Thanks for the community-service alert, Austin.

Would it be useful/possible to incorporate this useful information about
the possibility of the problem reading the document on Chrome in or with
the document itself?

On Sat, Aug 19, 2017 at 4:43 PM, Austin Meredith  wrote:

>I use "Save as PDF" in FrameMaker 2015 unstructured, to create Adobe
>Acrobat Pro DC documents, and put them on the web at "www . kouroo .
>info". They work fine with the Internet Explorer browser. Recently,
>however, the Google Chrome browser stopped working, in that when it is
>now used to open one of my PDF documents, the links generated by
>FrameMaker, such as gotoframefitwin /kouroo/webpage.fm, no longer
>function.
>
>Fortunately, there is a ready solution. There are now Google Chrome
>browser extensions that teach the new Chrome to read Acrobat PDFs and
>correctly interpret these FrameMaker links. There are a number of them,
>free, at
>
>[1]https://chrome.google.com/webstore/detail/pdf-viewer/oemmndcbldboieb
>fnladdacbdfmadadm
>
>and at
>
>[2]https://chrome.google.com/webstore/search/pdf%20viewer?hl=en
>
>The problem seems to be that Google has done this to its very latest
>versions of Chrome without warning, that these new PDF extensions are
>as yet very poorly documented and hard to find, and that most users who
>rly on the fast Chrome browser as their interface to the internet have
>no clue even that they exist or that something has gone wrong. When
>they try to access one of my PDFs now, they complain bitterly "Hey,
>Austin, damn it, your links are broken!" They are not warned what it is
>that is really going wrong -- that there is something they now need to
>install.
>
> References
>
>1. https://chrome.google.com/webstore/detail/pdf-viewer/
> oemmndcbldboiebfnladdacbdfmadadm
>2. https://chrome.google.com/webstore/search/pdf viewer?hl=en
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> Send messages to framers@lists.frameusers.com
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>
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Re: [Framers] Save as PDF

[Robert Lauriston]

I've heard that Save as PDF was unreliable since I think 5.5, but it
always worked fine for me. There was a time when all the files in a
book had to be open.

Co-workers who had problems had something other than Adobe PDF or a
non-clone PostScript printer set as the default printer, or their PDF
job options were wrong. I helped people with those issues so many
times I created web pages for them.

http://lauriston.com/PDF_instructions.html

http://lauriston.com/framemaker_tips.html

On Wed, Jul 26, 2017 at 1:35 PM, Art Campbell  wrote:
> What John said, but seriously guys, this has been unreliable since it was
> introduced in the first Adobe releases of what, FM 5? 6?
>
> The Acrobat people obviously don't test with Frame, and the Frame people
> apparently don't know about or test with new Acrobat builds...
>
> Treating Acrobat as a logical printer and printing to it as you would a
> physical printer removes a lot of the problematic middleware code that
> breaks. It's only a few more keystrokes or clicks... just remove "Save As
> PDF" from your world and go on with life.
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Re: [Framers] Save as PDF

[Art Campbell]

What John said, but seriously guys, this has been unreliable since it was
introduced in the first Adobe releases of what, FM 5? 6?

The Acrobat people obviously don't test with Frame, and the Frame people
apparently don't know about or test with new Acrobat builds...

Treating Acrobat as a logical printer and printing to it as you would a
physical printer removes a lot of the problematic middleware code that
breaks. It's only a few more keystrokes or clicks... just remove "Save As
PDF" from your world and go on with life.





Art Campbell
  art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358


On Tue, Jul 25, 2017 at 8:17 PM, John Sgammato 
wrote:

> I gave up on Save As PDF months ago when it was unreliable for tables. In
> tables with alternate rows shaded, sometimes the text in the shaded rows is
> obscured behind the shading. So we now mandate Print Book to PDF and all is
> well.
>
> On Jul 25, 2017 8:10 PM, "Robert Lauriston"  wrote:
>
> > Did you check your joboptions setting? If that somehow gets reset
> > output can be awful.
> > ___
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Re: [Framers] Save as PDF

[John Sgammato]

I gave up on Save As PDF months ago when it was unreliable for tables. In
tables with alternate rows shaded, sometimes the text in the shaded rows is
obscured behind the shading. So we now mandate Print Book to PDF and all is
well.

On Jul 25, 2017 8:10 PM, "Robert Lauriston"  wrote:

> Did you check your joboptions setting? If that somehow gets reset
> output can be awful.
> ___
>
> This message is from the Framers mailing list
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> Send messages to framers@lists.frameusers.com
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Re: [Framers] Save as PDF

[Robert Lauriston]

Did you check your joboptions setting? If that somehow gets reset
output can be awful.
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Re: [Framers] Save as PDF

[Austin Meredith]

   My fantasy is that there has been a storm of protests from PDF users
   and Adobe is in panic mode, struggling to fix the problem they've just
   created. Does that sound like Adobe, or like a dream?

   > Which file format do you use for your images? Are all image formats
   blurry now?

   Yes, they are uniformly blurred.

   > Do you get this effect with all files with such images?

   Yes, suddenly all my new files are blurred like this.

   > Do you use RGB or CMYK? What happens, if you select the other colour
   mode?

   I've always used RGB, so the first thing I tried was to use CMYK. That
   didn't help at all.

   > Do you know, if also other users with this Acrobat update get PDFs
   with blurry images?

   No, I don't know. I wish I did know.

   > When was this upgrade installed?

   Last Thursday night.

   > Does this relate only to FrameMaker, or also to Save as PDF from
   other applications, such as Word?

   I don't know. I wish I did know.

   [-Original Message-
   From: Framers
   [mailto:framers-bounces+wreng=tycoint@lists.frameusers.com] On
   Behalf Of Austin Meredith
   Sent: Monday, July 24, 2017 4:56 PM
   To: framers@lists.frameusers.com
   Subject: [Framers] Save as PDF

   Here's a warning for users of "Save as PDF" -- Adobe has just
   "upgraded" Acrobat Pro DC to 2017.009.20058 and this has rendered the
   images it generates unusably blurry. I am dead in the water, unable to
   render my FM files into PDFs and thus update my online PDFs. Check this
   out and, if your new generated
   images have likewise been rendered unusably blurry, please protest. I
   have myself attempted to protest to Adobe, but since my subscription to
   Acrobat is an institutional subscription by way of a university, I do
   not have a personal registration number to offer and therefore there is
   no way for me to get past their "qualifications" people in India, to
   inform the Adobe technical team about this new glitch.]
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Re: [Framers] Save as PDF

[Caroline Tabach]

Can you expand?
Does this relate only to FrameMaker, or also to Save as PDF from other 
applications, such as Word?

Caroline Tabach
Technical/Marcom Writer
T. +972-77-7745-042


-Original Message-
From: Framers [mailto:framers-bounces+caroline=radcom@lists.frameusers.com] 
On Behalf Of Austin Meredith
Sent: Monday, July 24, 2017 5:56 PM
To: framers@lists.frameusers.com
Subject: [Framers] Save as PDF

   Here's a warning for users of "Save as PDF" -- Adobe has just
   "upgraded" Acrobat Pro DC to 2017.009.20058 and this has rendered the
   images it generates unusably blurry. I am dead in the water, unable to
   render my FM files into PDFs and thus update my online PDFs at
   http://[1]www.kouroo.info. Check this out and, if your new generated
   images have likewise been rendered unusably blurry, please protest. I
   have myself attempted to protest to Adobe, but since my subscription to
   Acrobat is an institutional subscription by way of a university, I do
   not have a personal registration number to offer and therefore there is
   no way for me to get past their "qualifications" people in India, to
   inform the Adobe technical team about this new glitch.

References

   1. 
https://emea01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.kouroo.info%2F=01%7C01%7Ccaroline%40radcom.com%7C0fe7225b3e2f4817df5a08d4d2a422be%7C0eb9e2d98763412e97093f539e9e25bc%7C1=msW0m0X9M1mLBii64oIcjVE20f%2F%2BhBoISnR35DhOmRM%3D=0
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Re: [Framers] Save as PDF

[Reng, Dr. Winfried]

Hi Austin,

Which file format do you use for your images?
Are all image formats blurry now?
Do you get this effect with all files with such images?
Do you use RGB or CMYK?
What happens, if you select the other colour mode?
Do you know, if also other users with this Acrobat update
get PDFs with blurry images?
When was this upgrade installed?

Best regards

Winfried

-Original Message-
From: Framers [mailto:framers-bounces+wreng=tycoint@lists.frameusers.com] 
On Behalf Of Austin Meredith
Sent: Monday, July 24, 2017 4:56 PM
To: framers@lists.frameusers.com
Subject: [Framers] Save as PDF

   Here's a warning for users of "Save as PDF" -- Adobe has just
   "upgraded" Acrobat Pro DC to 2017.009.20058 and this has rendered the
   images it generates unusably blurry. I am dead in the water, unable to
   render my FM files into PDFs and thus update my online PDFs at
   
https://urldefense.proofpoint.com/v2/url?u=http-3A__-5B1-5Dwww.kouroo.info=DwICAg=0YGvTs3tT-VMy8_v51yLDw=pdk93NJbIWwQmLZh1EZCoC4wFNMwWj1dp-sJbkswCLE=FDlbu289maIEG0q34jRpsJx7zHLVGcau9X4BQ8gfAX4=Yz0PPZ1Der65nrSGEr4uJYoLV1Hd9krJRQLRPTDZB4w=
 . Check this out and, if your new generated
   images have likewise been rendered unusably blurry, please protest. I
   have myself attempted to protest to Adobe, but since my subscription to
   Acrobat is an institutional subscription by way of a university, I do
   not have a personal registration number to offer and therefore there is
   no way for me to get past their "qualifications" people in India, to
   inform the Adobe technical team about this new glitch.

References

   1. 
https://urldefense.proofpoint.com/v2/url?u=http-3A__www.kouroo.info_=DwICAg=0YGvTs3tT-VMy8_v51yLDw=pdk93NJbIWwQmLZh1EZCoC4wFNMwWj1dp-sJbkswCLE=FDlbu289maIEG0q34jRpsJx7zHLVGcau9X4BQ8gfAX4=CSKhoRwDWMNXW8KQbeNTxDl0cPWBseMo9y-psgbP1Go=



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Re: [Framers] Save as PDF

[Rick Quatro]

What Job Option file are you using? Make sure you are using High Quality
Print or Press Quality.

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-366-4017



-Original Message-
From: Framers
[mailto:framers-bounces+rick=rickquatro@lists.frameusers.com] On Behalf
Of Austin Meredith
Sent: Monday, July 24, 2017 10:56 AM
To: framers@lists.frameusers.com
Subject: [Framers] Save as PDF

   Here's a warning for users of "Save as PDF" -- Adobe has just
   "upgraded" Acrobat Pro DC to 2017.009.20058 and this has rendered the
   images it generates unusably blurry. I am dead in the water, unable to
   render my FM files into PDFs and thus update my online PDFs at
   http://[1]www.kouroo.info. Check this out and, if your new generated
   images have likewise been rendered unusably blurry, please protest. I
   have myself attempted to protest to Adobe, but since my subscription to
   Acrobat is an institutional subscription by way of a university, I do
   not have a personal registration number to offer and therefore there is
   no way for me to get past their "qualifications" people in India, to
   inform the Adobe technical team about this new glitch.

References

   1. http://www.kouroo.info/
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Re: [Framers] Save as PDF

[lklane64]

I've been having issues with blurry images off and on for several months 
without much success. 
Have you tried requesting technical help from Adobe on Twitter?
Laura Lane 
 Original message From: Austin Meredith  
Date: 7/24/17  9:55 AM  (GMT-06:00) To: framers@lists.frameusers.com Subject: 
[Framers] Save as PDF 
   Here's a warning for users of "Save as PDF" -- Adobe has just
   "upgraded" Acrobat Pro DC to 2017.009.20058 and this has rendered the
   images it generates unusably blurry. I am dead in the water, unable to
   render my FM files into PDFs and thus update my online PDFs at
   http://[1]www.kouroo.info. Check this out and, if your new generated
   images have likewise been rendered unusably blurry, please protest. I
   have myself attempted to protest to Adobe, but since my subscription to
   Acrobat is an institutional subscription by way of a university, I do
   not have a personal registration number to offer and therefore there is
   no way for me to get past their "qualifications" people in India, to
   inform the Adobe technical team about this new glitch.

References

   1. http://www.kouroo.info/
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Re: [Framers] Save as PDF

[David Spreadbury]

Not having used the DC version, have you tried creating a postscript file and 
then distilling that, if the DC version even supports creating a postscript 
file?

Sent from Yahoo Mail on Android 
 
  On Mon, Jul 24, 2017 at 9:56 AM, Austin Meredith wrote:   
  Here's a warning for users of "Save as PDF" -- Adobe has just
  "upgraded" Acrobat Pro DC to 2017.009.20058 and this has rendered the
  images it generates unusably blurry. I am dead in the water, unable to
  render my FM files into PDFs and thus update my online PDFs at
  http://[1]www.kouroo.info. Check this out and, if your new generated
  images have likewise been rendered unusably blurry, please protest. I
  have myself attempted to protest to Adobe, but since my subscription to
  Acrobat is an institutional subscription by way of a university, I do
  not have a personal registration number to offer and therefore there is
  no way for me to get past their "qualifications" people in India, to
  inform the Adobe technical team about this new glitch.

References

  1. http://www.kouroo.info/
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