[JAWS-Users] Jaws volume fading down on Toshiba laptop

2011-01-29 Thread amcarr1
Hello, I just got a new Toshiba M645-S4070 laptop running Windows 7 Home with JAWS 11 installed. Most likely this is not the most recent version of JAWS 11. When I am typing or navigating with the arrow keys or the tab key, the JAWS volume fades out. Does anyone have any ideas why this is

Re: [JAWS-Users] Jaws volume fading down on Toshiba laptop

2011-01-29 Thread amcarr1
From the little I've done thus far with an audio file on this new computer, the problem appears to be limited to JAWS. There was a problem noted in the FS Knowledge-base that referenced a problem back in 2003 with JAWS 4.5 and a particular stereo feature on a sound card used by Toshiba at that

Re: [JAWS-Users] Jaws volume fading down on Toshiba laptop

2011-01-30 Thread amcarr1
Hi Cesar, I have now updated to the latest release of JAWS with no improvement. How long have you had your Toshiba M645-4070? Did you find the touch sensitive media keys above the keyboard to be a problem? I did, and was able to work with Toshiba Technical support to turn them off. Now I

Re: [JAWS-Users] Jaws volume fading down on Toshiba laptop

2011-01-30 Thread amcarr1
Jan 30, 2011 07:29:45 AM, jaws-users-list@jaws-users.com wrote: hello there; e I'm wondering if it's not a jaws problem, but instead a audio driver issue? do you have the latest audio driver? perhaps you may need to reinstall the audio driver? unfortunately, you will need some sighted

[JAWS-Users] Touchpad is Turned Back On

2017-11-25 Thread amcarr1
Hi All, Is there anyone who recently found that their laptop touchpad was turned back on? I am using a Dell Latitude 5440 running Windows10 and JAWS2018. I think 2 nights ago there was some type of updates made to my laptop, and the next morning when I booted up the laptop I found that the

Re: [JAWS-Users] Touchpad is Turned Back On

2017-11-26 Thread amcarr1
Kevin, Your instructions are not matching up with what is coming up on my computer. Here is what I am doing. Tapped the Windows key. Typed in device manager. Tab once. Down arrow and I find, Toggle Menu, Home, Notebook, devices, settings, and feedback. I've tried Right/Left arrows, Tab,

Re: [JAWS-Users] Touchpad is Turned Back On

2017-11-26 Thread amcarr1
Michael, There are some HP Touchpads that have the ability to be turned on and off by tapping twice in one of the corners. I think it is the top left corner. I've never been able to figure out which of their touchpads can do this, and which cannot. Annette -Original Message- From:

Re: [JAWS-Users] Touchpad is Turned Back On

2017-11-26 Thread amcarr1
Hi Kevin, That did the trick. Thank you for pointing out the missing step. Annette -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Kevin Sent: Sunday, November 26, 2017 12:16 PM To: jaws-users-list@jaws-users.com Subject: Re:

[JAWS-Users] JAWS2018 Not Playing Nice with Office Spell Check

2017-11-26 Thread amcarr1
Hello All, I am using Windows10 Professional, OfficePro2016 and JAWS2018 Professional. I am having significant trouble with getting JAWS to read the various components of the spell check dialog in both Outlook and Word. Sometimes it reads nothings, sometimes it reads as I am tabbing through

Re: [JAWS-Users] Microsoft Word2016: Jumping to end of cell in a table

2017-11-26 Thread amcarr1
Another work around is to tab to the cell to the right of the cell you want to work in, and use your left arrow to move to the end of the previous cell. If you are working with the cell at the end of the row, I'm not sure if tabbing to the first cell on the next line and then using the left

Re: [JAWS-Users] Microsoft Word2016: Jumping to end of cell in a table

2017-11-30 Thread amcarr1
F2 is for editing a cell in Excel, and not in Word. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Justin Williams Sent: Tuesday, November 28, 2017 11:10 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Microsoft

Re: [JAWS-Users] Screen shade feature

2017-12-17 Thread amcarr1
Mike You might see this written out like: Insert+Space, Print Screen HTH, Annette -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf of Michael Sent: Sunday, December 17, 2017 8:33 AM To: jaws-users-list@jaws-users.com Subject: Re:

Re: [JAWS-Users] Screen shade feature

2017-12-17 Thread amcarr1
Hi Mike, Try performing the Screen Shade command as follows: Press and hold down the Insert key and then press the spacebar. Release both keys. Then press the Print screen key. Repeat to toggle the screen shade off. HTH, Annette -Original Message- From: JAWS-Users-List

Re: [JAWS-Users] JAWS2018 & Windows10 -Login & BitLocker

2017-12-12 Thread amcarr1
I am using Jaws 2018 build 1710.42. It did improve some issues on my personal laptop, but has done nothing to address issues at work. I heard that there was an update that came out today. I'll give it a try, but I really think it has more to do with the security policies at work. Thanks,

Re: [JAWS-Users] Activating Jaws dongle?

2017-12-14 Thread amcarr1
Let me add, that the dongle needs to be inserted into the USB port prior to booting up the computer. Inserting it after will not allow JAWS to find the authorization, resulting in JAWS running in 40-minute mode. Annette -Original Message- From: JAWS-Users-List

[JAWS-Users] Creating surveys in Survey Monkey

2017-11-11 Thread amcarr1
Hi Everyone, Does anyone have experience with creating surveys in Survey Monkey? I've completed surveys that have been created by someone else, and for the most part they have been accessible. I've set up my free account and attempted to create a survey from scratch. After that I do not see

[JAWS-Users] Problem filling out Google Form

2017-11-11 Thread amcarr1
Hi, I am pleased to report that there has been significant improvements made in creating Google Forms when using JAWS. I cannot tell you exactly why that is, since I have moved up to Windows10, JAWS2018 and the recommended version of FireFox. Of course with the good comes the bad. I've

Re: [JAWS-Users] remove formatting

2017-11-18 Thread amcarr1
If you are hearing things like paragraph and space marker being announced, it is an editing feature that you have to turn off. Trying doing the following: 1. Open JAWS Quick Menu with Insert+v 2. Navigate down to Edit Options. 3. Navigate down to New line and paragraph indication. 4.

Re: [JAWS-Users] remove formatting

2017-11-18 Thread amcarr1
I am also using JAWS2018 latest build. Here is what I find when I am in a Word document and I use Insert to open the JAWS Quick Settings Menu Down arrow and you will find an outline arrangement of the various settings. Level 0 Word Settings Level 1 Speech & Sounds. Level 1 Formatting has 6

Re: [JAWS-Users] remove formatting

2017-11-18 Thread amcarr1
I was hoping that it would also turn off the space marker even though it did not say it. So here is something else you can try. Use the Microsoft Word command Control+Shift+* (NOTE - the * is the 8 on the number row. Because you are using the Shift, they are referring to it as *). This command

Re: [JAWS-Users] remove formatting

2017-11-18 Thread amcarr1
Glad it worked. I even learned something. Annette -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Kevin Sent: Saturday, November 18, 2017 7:07 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] remove formatting that

Re: [JAWS-Users] locked screen;

2017-11-01 Thread amcarr1
David, Interesting you bring this up today. Last night for the 5th time that I was working with Dell Tech support since I got this new computer, I asked him to explain what was going on when I was logging in as I was having problems. He said that there is a splash screen that pops up. It seemed

Re: [JAWS-Users] Recurring problem: JAWS not speaking at logon screen after Windows 10 updates

2017-12-05 Thread amcarr1
I am having intermittent issues with logging in on 2 different Windows10 machines and I am running 2018. I have not called for technical assistance, because there seems to be many different scenarios, or else I am losing my mind. Annette -Original Message- From: JAWS-Users-List

[JAWS-Users] JAWS Behaving Badly

2017-12-07 Thread amcarr1
Hi All, I am using Windows10 on a Dell 5440 with JAWS2018.10.42. Sorry about the incomplete JAWS version, but as you will see, this is one of the several odd behaviors from JAWS. Below are the steps I am executing along with comments about JAWS behavior * Cold boot computer. *

Re: [JAWS-Users] Microphone for using Cortana

2017-12-09 Thread amcarr1
David M, I did not know about the Windows+C command to activate Cortana. Thanks! With sighted assistance, I was able to get Cortana setup so that I can say Hey Cortana... Thus far, I have only used my laptop built-in microphone and it has worked fine when I ask a question correctly. I was

[JAWS-Users] JAWS2018 & Windows10 -Login & BitLocker

2017-12-12 Thread amcarr1
Hi All, We are continuing to have problems with logging into the Windows10 Dell 7440 test machine at work. Frequently JAWS appears to be clipped when it initially launches prior to the login screen. When this happens, JAWS does not come back until after the user has logged in and they are on

Re: [JAWS-Users] JAWS Weirdness

2017-10-30 Thread amcarr1
I am finding that there are some differnces in how my control keys work on the various Dell laptops that I am currently using at home and work. Given that 3 of them are new to me, I have not been able to sort it out. For example, I do know that there is not an application key on any of them.

Re: [JAWS-Users] New Computer Not Playing Well with JAWS18

2017-10-25 Thread amcarr1
Hi All, I just spent the past 2 hours on the phone with Dell Technical Support. They updated various Drivers, and adjusted a few other things. There has only been a slight improvement with JAWS. The volume is not fluctuating as much, but the clipping of what JAWS is saying is still a problem,

[JAWS-Users] New Computer Not Playing Well with JAWS18

2017-10-24 Thread amcarr1
Hi All, I had to buy a new computer as my 6 plus year old Toshiba bit the dust. JAWS18 latest build is installed on the new laptop which is a Dell 5480 running Windows10. The JAWS volume is jumping all over the place and what JAWS is saying is being clipped off. Here is what I've attempted so

[JAWS-Users] JAWS is Sluggish

2017-10-29 Thread amcarr1
Hi All, Now with my sound card issue solved, I am noticing that JAWS is sluggish. I am running Windows10 professional, OfficePro2016, on a Dell5480 with an I5 730U processor and 8g of RAM. I'm also seeing this problem at work with a Del E6450 and an E7440 both running Win10 professional and

Re: [JAWS-Users] JAWS is Sluggish

2017-10-29 Thread amcarr1
Hi John, I will add this to what I've already wrote. Is it alright if I include the Newsline URL from the National website? Annette -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of amca...@verizon.net Sent: Sunday, October 29, 2017

[JAWS-Users] Oops!!! Replied to the wrong message

2017-10-29 Thread amcarr1
Sorry for sending the wrong message to the list. This thing with JAWS being so sluggish is really a problem. What JAWS is reading and where my cursor is are not the same. Annette -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of

Re: [JAWS-Users] JAWS is Sluggish

2017-10-29 Thread amcarr1
Thank you Mike! That appears to have made a difference, but still not as responsive as I would expect. For example, it takes a while before a press of the control key stops JAWS from talking. When I made the change to the graphics accelerator, I noticed that the checkbox below it is for

Re: [JAWS-Users] Table Columns and cell info toggle

2018-06-18 Thread amcarr1
Hi, Use Insert+v to open the JAWS quick settings Navigate down to Reading Options The first item under that level is Cell Verbosity. Rotate through the 2 options by pressing space bar. You might be able to press Enter at this point to except your changes and close the dialog box. I Tab to OK.

Re: [JAWS-Users] Microsoft Excel 2018 Column Heading Reading

2018-06-14 Thread amcarr1
I agree, using "Quick Settings" is the way to deal with column and row titles. This will automatically read the title as you navigate the spreadsheet. As great as this feature is, it can be a bit temperamental. Sometimes the settings do not set after you have selected what you want. They also

Re: [JAWS-Users] Spell Check in MS Word 2016

2018-06-05 Thread amcarr1
Spell check in Word is a bit tempormental. As already stated, you cannot use the Alt key combination to change, ignore, etc, but it still works in Outlook. I find that when in Word just pressing the letter C for Change, etc. does not work. I then resort to Tabbing to the button I want and

Re: [JAWS-Users] Jaws delay

2018-06-05 Thread amcarr1
I've had a number of issues with the responsiveness of JAWS on my Dell. A technician updated the RealTech driver to the latest, and it did not fix all of the problems. We resorted to changing to the generic sound card driver and there were significant improvements. However in the past 2 weeks

Re: [JAWS-Users] Windows Updates Inquiry

2018-05-27 Thread amcarr1
See if you get a different result by doing: Control+Alt+Delete Use up or down arrow to navigate to Power and press enter. Down arrow to update and shutdown. If all else fails, call Microsoft disability support. HTH, Annette -Original Message- From: JAWS-Users-List

Re: [JAWS-Users] Excel cells now reading differently

2018-06-29 Thread amcarr1
Hi, I have had intermittent problems like this with Excel back in Windows7 and Excell2010, as well as Excel2016 on both a Windows 7 and 10 machine. This particular problem has occurred less frequent that the other problems, such as JAWS reading nothing, or only part of the cell contents. Yes,

Re: [JAWS-Users] New Computer Not Playing Well with JAWS18

2017-10-27 Thread amcarr1
Hi All, Thank you Dennis for pointing me in the correct direction. The Dell Rep change the sound card driver to Intel (or something like that). It was some type of advanced driver called Real something. I apologize for not remember the exact names of these. The Dell Rep made a note in my

Re: [JAWS-Users] Bit Locker

2018-01-30 Thread amcarr1
Hi Michelle and Brian, I am also fighting with BitLocker. Sometimes I am successful with the count and wait method and other times I am not. When I do not get to my desktop successfully, I do a FaceTime call with anyone who I can find is available, or I use my Aira Glass. I must say, I am

Re: [JAWS-Users] message list in outlook 2016

2018-02-01 Thread amcarr1
I have found that if I've been in a folder and was focused on a message somewhere below the top when I left that folder, then when I return to that folder my focus is where it was when I left. This is cleared if I exit Outlook and then open it. HTH, Annette -Original Message- From:

Re: [JAWS-Users] JAWS And Realtek Sound Driver Configuration

2018-02-08 Thread amcarr1
Hi, I have a Dell, and I could not find a way to navigate with JAWS in the Sound Card and TouchPad settings. I had to have a mouse user turn off the TouchPad, and make the generic sound card driver the default. JAWS was not a happy camper with the RealTech driver. I believe that there is a

Re: [JAWS-Users] Sorting a 2010 Excel worksheet

2018-02-07 Thread amcarr1
Greg, I modified the original instructions. See if this helps. Instructions You need to select all of your data, including the column headings. Use your applications key to bring up the context menu. Select sort. >From the Sort menu, select custom. You are now in a dialog box which JAWS

Re: [JAWS-Users] how do I attach a document to an email in Outlook 2016

2018-02-13 Thread amcarr1
Hi Mariam, There are many ways to attach a file to an e-mail message. Here is one of my favorite methods. Open Windows Explorer with Windows Key+e. Navigate to the file you want to attach. If you want to attach multiple files from the same folder, navigate to the first file, hold down the

Re: [JAWS-Users] Sorting excel 2010 spread sheet

2018-01-23 Thread amcarr1
Hi Greg, You need to select all of your data, including the column headings. Use your applications key to bring up the context menu. Select sort. >From the Sort menu, select custom. You are now in a dialog box which JAWS does not read well. Use the tab key to move around in it. The most

Re: [JAWS-Users] Still having problems with JAWS speaking at the log on screen

2018-03-28 Thread amcarr1
Hi Mike and All, I am experiencing the same scenarios as you with logging into my Windows10 machines at both home and work. In all cases I am using the latest builds of JAWS2018 on varrious models of a Dell Latitude. I've used Alt+Tab, Control+Alt+Delete, Escape, and Narrator. All with

Re: [JAWS-Users] survey monkey or other platform?

2018-03-19 Thread amcarr1
I've used Google Forms and Sheets to gather responses, and then exported the data to Microsoft Excel. It is my understanding that over the past year, there have been significant improvements with the accessibility of Google apps. I have not confirmed this. They now offer e-mail support for

Re: [JAWS-Users] Jaws & Word 2016

2018-03-24 Thread amcarr1
Hi Mike, Based on what I have figured out, the black on black announcement from JAWS is not accurate. Visually it is black on white. I have not played with actual font colors and backgrounds to see how JAWS reports seeing the colors, but I have found that using the "highlighter" JAWS accurately

Re: [JAWS-Users] the stars in password fields

2018-03-05 Thread amcarr1
You have to be careful that when copying the contents out of Notepad that you do not capture the space(s) or hard return prior to or at the end of the string. Annette -Original Message- From: JAWS-Users-List On Behalf Of Leonard Morris Sent: