Hi All,
I just got a wonder of marketing logic from TWC, claiming that they were
rewarding me for being loyal while raising my bill by 14%. [1] I'm trying to
line everything up to threaten a switch to ATT Uverse, so I'm trying to
construct a similar bundle. [2]
One thing that confuses me on
Bill,
As I have said for years there simply is no worse company in America than ATT,
yet I still have to use them. I simply can’t believe how horrible this
company is.
At my office I had Insight cable and TV. Along came a change for the office
phone system so I had to call ATT and make
Bill John,
I feel both of your pains.
I HATE TWC. They consistently rate in the top ten worst customer service
companies in the US year after year.
I despise ATT as well. Mostly for the same reasons you mentioned John.
Having said those two items. I had TWC install Cable Internet in the
Uverse does have a unique modem with a sealed lead-acid battery inside,
presumably as an uninterruptible power source.
_
Nelsn Helm
4112 Massie Av 3
Louisville, KY 40207-2179
___
MacGroup mailing list
Bill,
I got uverse several months ago. I do not get cable from them, just internet
and phone. The “modem” was provided by them for $100 but they promised a $100
gift card after a month’s service. They didn’t send the gift card unasked, my
wife had to badger them for it.
Two or three times the
Mac-nificent Ones,
I, like John, have both TimeWarner and UVerse. I have a router that aggregates
them both for (presumably) more speed and reliability. And pretty much that is
what I get. They both have made mistakes with my orders, but patiently and
firmly I kept after them and finally I
This a very interesting topic due to the fact that, I have been thinking about
switching from TWC to ATT. It's good to see everyone's 2 cents worth. My bill
started out in the low 100's now is in the high 130's and nothing has ever been
changed. We have been with Insight/TWC for years, I think
On Dec 5, 2013, at 12:43 , Nelsn Helm helmk...@clockwinders.net wrote:
Uverse does have a unique modem with a sealed lead-acid battery inside,
presumably as an uninterruptible power source.
Thanks.
I looked up whether I could use my own modem. Sadly, ATT will only lease the
modem (for far
My only other comment is we can thank our city fathers for the current
predicament. Way back when, if they had said “no we will not give a single
cable company a monopoly” and instead let more companies in things might be
different. Then we can also thank the powers that be for allowing the
