> On Feb 8, 2024, at 7:33 AM, Mike Hammett via mailop wrote:
>
> I'm seeing more and more people (not commercial mailers, but ISPs, individual
> businesses, etc.) asking in groups about delivery issues to the major mail
> companies. Most likely (though not guaranteed) that it's related to
> On Feb 6, 2024, at 12:59 PM, Al Iverson via mailop wrote:
>
> I have worked with people from the CSA over the past few years, mostly
> on webinar training sessions, and they seem kind and seem to care
> about email. I also observed them ejecting a company from their
> organization for not
> On Jan 25, 2024, at 3:24 PM, Byron Lunz via mailop wrote:
>
> Or, you can use https://aboutmy.email/ - not affiliated, just a pleased user.
Yes, absolutely, aboutmy.email rocks! And, is offered by a very trusted source!
Anne
---
Anne P. Mitchell, Esq.
Email Law & Policy Attorney
CEO
>> Small pedantic point: DNSBLs, not RBLs.
>
> As an erstwhile MAPS employee, the persistence of this pedantry warms my
> heart...
me too (on both counts)
> Also, to author[-1], I think it is a bit of a misimpression that DNSBL
> operators share data. In some cases they may have
> On Dec 5, 2023, at 11:49 PM, Grant Gordon via mailop
> wrote:
>
> A friend brought to my attention the following blog post which seems to have
> started around the same time we started experiencing issues and seems to be
> the same issue, though it's light on details.
>
>
> On Nov 27, 2023, at 10:13 AM, Mike Hammett via mailop
> wrote:
>
> But on a mailman list with thousands of subscribers, I don't necessarily know
> who did it.
Actually the report includes the email address of the reporter; I just received
it too, and I can tell you who it is if you want
If anybody has *any* contact, no matter how tenuous, at Centurylink, can you
please connect with me (ideally offlist so as to not clutter up the list).
It's quite urgent.
Thank you!
Anne
---
Anne P. Mitchell, Esq.
Email Law & Policy Attorney
CEO Institute for Social Internet Public Policy
> There is a company which is sending a lot of misdirected/unwanted email
> via Amazon SES and has failed to react to my attempts to contact them
> by email and phone in the last 14 days or so to try to solve the issue.
Benoit, if you are saying this is spam, please connect with me off-list, and
> On Sep 12, 2023, at 2:30 PM, Mark Fletcher wrote:
>
>> We just wrote up everything that we know about this, including how much it
>> will cost, what it actually means, what's still free, etc. It's too long to
>> quote here (and it contains quotes from Validity) but here it is in case you
We just wrote up everything that we know about this, including how much it
will cost, what it actually means, what's still free, etc. It's too long to
quote here (and it contains quotes from Validity) but here it is in case you
want all of that info:
I'm surprised that nobody has mentioned this here, because it was a big win for
Gmail plus has language which is applicable to any ISP.
In the order (in which the RNC complaint was dismissed) the court basically not
only smacked down the RNC, but made clear that the Communications Decency Act
> On Aug 24, 2023, at 6:12 AM, Chris Adams via mailop wrote:
>
> What do you do when legitimate mail (lately, DoorDash order info and
> Delta Airlines tickets) is sent to the wrong address? These types of
> messages rarely have an unsubscribe method. I get a ton of crap to a
> Gmail address
Does anyone have *any* contact at OVH? Reports to abuse@, and through the
abuse page, have yielded nothing for this very unrepentant spammer. :-(
Thanks in advance for any assistance here.
Anne
---
Anne P. Mitchell
Attorney at Law
Email Law & Policy Attorney
CEO Institute for Social Internet
> On Apr 15, 2023, at 4:12 PM, Mark Dale via mailop wrote:
>
> Did you make any headway this issue? We've been having the same issues since
> April 6.
>
> Regards,
> Mark
>
> On 2023-04-13 15:25, Fernando MM via mailop wrote:
>> Hi,
>> On Apr 06 we detected that 28 IPs were blocked in
> What I'm saying here, is what the hell? How a scam can come from Paypal like
> this?
Simple, it uses Paypal's own invoicing system:
https://www.theinternetpatrol.com/new-paypal-invoice-scam-emails-come-from-paypal-and-uses-actual-paypal-links/
Anne
---
We provide the Good Senders email
> Who would you recommend has a good feature set but also and critically keeps
> spammers off so that I would not be negatively impacted on deliverability
> for actions outside of my control?
Mark, here is a list of ESPs that we recommend:
It's about time, and to the extent that you were involved (if at all), Brandon,
*thank you*!
"Users of mass email services such as Gmass, Woodpecker, Lemlist and others
that have been using Gmail’s API to send bulk email that tricked recipients
into thinking that they were receiving personal
Who is our current Level3 / CenturyLink contact?
Thanks for any pointers!
Anne
--
Anne P. Mitchell, Attorney at Law
CEO Institute for Social Internet Public Policy
Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law)
Author: The Email Deliverability Handbook
Board of
Russell,
> We're getting rejects from Gmail (mostly) claiming an SPF failure, but I
> can't see any problem.
>
> Here's an example of the rejection notice:
>
> Last error: 5.0.0 5.3.0 - Other mail system problem 550-'5.7.26
> This message does not pass authentication checks
> (SPF and DKIM
Is this for a domain through which Adobe is sending email on behalf of Adobe or
an Adobe subsidieary, or is it for a customer of Adobe for whom you are acting
as an ESP?
---
We provide the Good Senders email sender reputation certification list to inbox
providers
around the world. Learn more
"Google’s Gmail Verified Sender Pilot Program for political campaigns is up and
running, and political campaigns can now apply to be part of Google’s program
which allows political campaign email to bypass the spam filter and be
delivered directly to Gmail users’ inboxes, but only once unless
> On Sep 15, 2022, at 7:37 AM, Gellner, Oliver via mailop
> wrote:
>
>> https://cfenollosa.com/blog/after-self-hosting-my-email-for-twenty-three-years-i-have-thrown-in-the-towel-the-oligopoly-has-won.html
>
> To get back to the original topic: In my opinion many of the claims made in
> this
> I am not a lawyer and it's difficult to discuss laws in a different language,
> but according to the definitions of the Telecommunications Act, anyone who
> provides e-mail services to others is obliged to maintain the secrecy of
> telecommunications. For this reason, they may not evaluate
> If I have to check a spamfolder for false positives every day, I can just
> have them delivered to my inbox. The spamfolder does not have an advantage
> then.
I think what is being lost here is that for any inbox that is being provisioned
by a webmail provider (and maybe others), it is an
Hey Al!
> it's been great to add more granular filtering directly and watch mail
> bounce.
We run our own server and I do this too...it's pretty gratifying, almost zen...
but what I really wanted to say was:
> and it dawns on me that I'm already running all the pieces of a mailbox
>
On 2022-07-30 21:07, Jarland Donnell via mailop wrote:
>
> I think in this case we all know what they're doing and you've hit it dead
> on. They're targeting Gmail and they're not really interested in anyone else.
Which is one reason the bill may not go any further, because now that Google
> On Jul 31, 2022, at 1:29 PM, Laura Atkins via mailop
> wrote:
>
> The research paper seems reasonably well done and I encourage people to
> actually read it and their conclusions rather than paying attention to the
> popular press takes on it.
Totally agreed and, in fact, my
I want to be sure that everyone here is aware of a piece of pending legislation
in the U.S. that is in committee in both the House and the Senate right now.
It's called the Political BIAS Emails Act of 2022 (BIAS is short for “Bias In
Algorithm Sorting”), and it requires that, and I quote:
> On Sun, 9 Jan 2022, Atro Tossavainen via mailop wrote:
>
> The basic problem is allowing an ESP customer to import a list that
> existed before the customer became a customer of this ESP. I can't
> think of an ESP that would not allow that.
Many of the ESPs that we certify will require
> On Jul 9, 2022, at 8:15 PM, Brett Schenker via mailop
> wrote:
>
> Just put it all in quarantine. It only requires reporting on how much is
> going to spam. Reporting 0 would technically be correct since quarantine is
> different.
Or a 'Political' tab, just like the 'Promotions' tab.
> On Jul 9, 2022, at 4:19 PM, Jarland Donnell via mailop
> wrote:
>
> Is it normal to request such an opinion? As someone who doesn't follow
> business of the FEC but obviously takes interest in the topic, it seems odd
> to me though that may be due to the formerly mentioned thing.
It is
> An interesting and useful project would be to identify political senders in a
> way that would allow Google's users and the broader public of mail handlers
> to shun them selectively. I can still dream...
Someone else suggested a new 'Political' tab, go go along with the 'Promotions'
tab.
To those of you who aren't already aware of it, Google has asked the Federal
Election Commission for an opinion about Google's 'pilot project' to allow
political candidates and campaigns to bypass Google's spam filters.
This was just published by the FEC to the public yesterday, because Friday
Sigh, Ben (RIP) used to be our main contact for both security and spam issues.
Does anybody have a contact anywhere within GoDaddy to whom they could
introduce me?
Anne
--
Anne P. Mitchell, Attorney at Law
CEO Institute for Social Internet Public Policy
Author: Section 6 of the CAN-SPAM Act of
> A small (abuse) matter appears to have arisen.
>
I may have a contact at Intuit, they are in the legal department (if they are
still there), but it's a start. I've sent of an email and will let you know if
I can make an intro asap.
Anne
--
Anne P. Mitchell, Attorney at Law
CEO Institute
> On Jun 15, 2022, at 12:17 PM, Luis E. Muñoz via mailop
> wrote:
>
> On 15 Jun 2022, at 12:37, Anne Mitchell via mailop wrote:
>
>> Does anyone have a technical contact or an abuse contact at NameCheap?
>
> The contact information they publish in their WHOIS (
Hey guys,
Does anyone have a technical contact or an abuse contact at NameCheap?
Thank you in advance!
Anne
--
Anne P. Mitchell, Attorney at Law
CEO Institute for Social Internet Public Policy
Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law)
Author: The Email
> On Jun 2, 2022, at 1:19 PM, Bernardo Reino via mailop
> wrote:
>
> On Wed, 1 Jun 2022, Anne Mitchell via mailop wrote:
>
>> I *really* want to see the original email to which MDR is replying, however,
>> ironically, our default install of rspamd rejecte
I *really* want to see the original email to which MDR is replying, however,
ironically, our default install of rspamd rejected it (which is saying a lot
because to be rejected by the default install you have to amass 15 points or
more...). :-\
I see that the top points were for:
DBL_SPAM
We've started getting a fair amount of spam from .cam domains; in fact they all
look the same, using the same HTML template with the same body format, but from
different .cam domain for different 'businesses', so I suspect that one
operation is selling "email marketing" packages to clients and
ceive this message in error, please destroy it
> and notify the sender immediately.
>
>
>
> From: mailop on behalf of Anne Mitchell via
> mailop
> Sent: Wednesday, May 25, 2022 4:25 PM
> To: Hans-Martin Mosner via mailop
> Subject: [mailop] Calling out Mailjet
I am at my wit's end (I realize some may think that not a far distance);
diginco.com has been spamming us for *2 years* Sometime at the end of 2020 they
jumped from mailin.fr to Mailjet, and they have been spamming through through
Mailjet since January of *2021*. We have reported them to
> On May 19, 2022, at 8:11 AM, Dave Crocker via mailop
> wrote:
>
> As noted earlier in the thread, there are some actors who are not criminally
> inclined. Ignorant and/or aggressive, but willing to follow the rules, or at
> least mostly. So, for example, they properly identify
> On May 17, 2022, at 8:10 PM, Paul Vixie via mailop wrote:
>
> that was vernon schryver, and the list is still online, and vernon still adds
> to it from time to time. rather than post the url itself, i'll post the
> KARKIVE link from news.admin.net-abuse.email where it was first announced.
For those who didn't know, you may find this infuria...interesting. Did you
know that CAN-SPAM mandated that the FTC look at creating a Do Not Email list
and report their findings within 6 months of CAN-SPAM being enacted? That
report was created and delivered, and it is 60 pages of "why we
> On Apr 27, 2022, at 10:00 AM, Al Iverson via mailop wrote:
>
> Try https://www.shouldiuseapurchasedemaillist.com
That's awesome! Even better than the original (because, explanations)!
Anne
___
mailop mailing list
mailop@mailop.org
> i need this page from time to time.
>
> caniuseapurchasedemaillist.com
I know it's not as succinct as caniuseapurchasedemaillist.com ;~), but until
that site is back up feel free to use:
https://www.isipp.com/blog/can-i-use-this-list/
Anne
---
Outsource your email deliverability headaches
> On Apr 26, 2022, at 4:50 PM, Matt Vernhout via mailop
> wrote:
>
> Sure but Active Campaign sent this not Shopify.
>
> One rogue sales person sending cold email doesn’t mean the whole company is
> bad either.
Did I mention that they put me on a mailing list, from which I could opt out
> On Apr 26, 2022, at 3:59 PM, Michael Rathbun via mailop
> wrote:
>
> On Tue, 26 Apr 2022 15:30:28 -0600, Anne Mitchell via mailop
> wrote:
>
>> WTaF??
>
> I presume they are encouraging you to spam your legal services through them,
> rather than on
WTaF?? (Excuse the unladylike acronym.) I just got spammed BY Active Campaign.
Not _through_ Active Campaign, *by* Active Campaign. For their services.
Anyone else?
So far as I'm concerned, when an ESP transits spam, well, it doesn't
necessarily mean "block on sight" because it depends on how
> How can we be possibly become aware of such possible threats without SPYING
> -read it all- the email passing by our mail servers ??? only a jackass wana
> be terrst will put dangerous/alarm trigger stuff in the Subject of his
> emails. so do the EU wants us to play as NSA for free ? and
"Where an online platform becomes aware of any information giving rise to a
suspicion that a serious criminal offence involving a threat to the life or
safety of persons has taken place, is taking place or is likely to take place,
it shall promptly inform the law enforcement or judicial
> On Apr 22, 2022, at 11:05 AM, Luis E. Muñoz via mailop
> wrote:
>
> On 21 Apr 2022, at 11:45, Anne Mitchell via mailop wrote:
>
>> Until Google manages to shut down outfits like MailShake and Woodpecker and
>> Gmass, instead of turning a blind eye to it, Goo
I know that this is a heck of a time to ask for a mail.ru contact, but... does
anybody have one?
Anne
---
Anne P. Mitchell, Esq.
CEO Get to the Inbox by SuretyMail
Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal email marketing law)
Author: The Email Deliverability Handbook
Board of
>> .. I'd suggest anything that shows gmailapi.google.com in the header be
>> rejected -- at least until Google can get a handle on the abuse.
Until Google manages to shut down outfits like MailShake and Woodpecker and
Gmass, instead of turning a blind eye to it, Google will never get a handle
Hey Tara! :-)
Does your domain registrar not offer email hosting included with your domain?
Most do, although of course some do it better than others.
Anne
> On Apr 8, 2022, at 7:40 AM, Tara Natanson via mailop
> wrote:
>
> A while back there was a thread about the best place to host small
> at MAPS we got sued a lot, but we always answered requests for removal from
> the RBL.
Which is one of the reasons that to this day MAPS is seen as the most ethical
of RBLs (not to mention the first ;-)) ever. Even by some spammers. ;-)
> what google is doing is an active harm which
>> FWIW - spamassassin checks the ISIPP by default since 3.10 and reduces
>> the score if your address is found there.
>
> Unfortunately, too expensive for a little guy.
Scott, it is free to query, I guess we need to make that clearer, the pricing
you found is for senders wanting to be
>> iadb.isipp.com
>>
>> More general information about the IADB is here:
>>
>> https://www.isipp.com/for-isps/
>
> FWIW - spamassassin checks the ISIPP by default since 3.10 and reduces
> the score if your address is found there.
True, and that is because when we came up with the idea for
Mike,
> I've found a few of them out there, but they seem to be priced as if I'm a
> hosting company or an ESP, not an end-user-focused ISP.
As I mentioned in response to this query on the other list, but thought I'd do
so here as well in case others were wanting this information, there are
> On Mar 4, 2022, at 8:19 AM, Mike via mailop wrote:
>
> On 3/3/2022 12:45 PM, Grant Taylor via mailop wrote:
>> He is using Google Domains as his registrar and has recently found out
>> that he can forward up to 100 email addresses as part of that service.
>> [snip]
>
> gandi.net registrar
> On Mar 3, 2022, at 9:39 AM, Miles Fidelman via mailop
> wrote:
>
> I highly recommend GoDaddy. I use them for a couple of domains that I
> haven't gotten around to setting up on our own servers.
>
> As reminded yesterday, after I fat-fingered a whole slew of mail into the
> trash, their
> Fastmail looks good.
I agree! I had completely forgotten about them!
Anne
___
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mailop@mailop.org
https://list.mailop.org/listinfo/mailop
All,
For some reason we have recently had a spate of small businesses coming to us
asking us for our recommendations for a service to host their regular
one-to-one business communications. Google and MS seem to have the business
email hosting thing locked up tight, but surely there must be
Does anybody here have any clued contacts at NCR? One of their customers is
spamming me personally, through their retailapps/radiantretailapps service, and
NCR's response is "didn't the unsub link work"?
Anne
Anne P. Mitchell, Attorney at Law
CEO/President,
SuretyMail Email Reputation
Hi Frank, Rok and Josh,
> I just started seeing this:
> Site aol.com (152.163.0.68) said after data sent: 421 4.2.1 Dragnet
> Timeout
> Site aol.com (152.163.0.99) said after data sent: 421 4.2.1 "Service
> unavailable. Please try again later."
>
May I share your info with our
> using Barracuda's RBL for high scoring, and not for outright blocking.
I think that in this day and age, this is true for *any* list - black-, white-,
reputation- (yes, even ours). Whitelists can also have false positives - even
pay for play ones, because while full-on spammers may not pay
Aaron, please contact me offlist with details including your client's IP
address(es), and we can help.
Anne
Anne P. Mitchell,
Attorney at Law
Legislative Consultant
CEO/President,
SuretyMail Email Reputation Certification and Inbox Delivery Assistance
http://www.SuretyMail.com/
>
> … I just call `whois` from BASH and pipe the results into `less`.
I do this too, except I use 'more'. Is there a quantifiable difference between
'less' and 'more'? Or, perhaps, less is more? ;-)
Anne
Anne P. Mitchell, Esq.
CEO/President,
SuretyMail Email Reputation Certification and
>
> International law? There's no international spam law. I know people
> who spend full time trying to piece together spam cases using whatever
> law applies in whatever places bits of the spamming happens.
>
> As others have noted, US companies are not subject to Swiss law, just
> as Swiss
llegal?
>
> --srs
>
>> On 10-Jun-2016, at 9:09 PM, Anne Mitchell <amitch...@isipp.com> wrote:
>>
>> I agree. But that doesn't mean he can't get a satisfactory answer about the
>> international law aspect. And by satisfactory I mean one that makes sense,
>&
> If the traffic is Transactional, by all means open a ticket and push it. It
> is always the best plan to keep Transactional traffic strictly separate from
> all other traffic, and if there are issues, point the nature of said traffic
> out in follow-up emails, as once validated, it will
> I personally think that ESP's should make an effort to carefully separate
> their confirmed double opt-in mailings, from single opt-in mailers..
We have a lot of ESPs as customers of our email reputation certification
service, and we *always* urge them to segregate their IPs by opt-in level
> But I agree with you completely on the, "loose definition" issue, and have a
> rather nasty story about that.
> Always get the person who asserts their doing it to tell you exactly what
> that term means to them.
These are the definitions that we use, and that we use in working with our
> Apparently my search-fu was bad. I hadn't marked it as spam, but I lost it
> in the Master In Pile.
>
> It's a rather long message, so I stuck it here: http://dpaste.com/2D7WMFK
I've passed this on to them too...and they say, first of all, thank you and
they really appreciate it you
> It came in to my GMail account, and I figured I'd mark it as spam. It's gone
> now. Sorry.
Ok if I forward over the image, with your info obscured?
Anne
___
mailop mailing list
mailop@mailop.org
> Which actor do you see potentially abusing the service, w.r.t. to it being
> ripe for abuse?
>
> I only see the sending domain, the recipients domain and bounce.io involved
> in the transaction.
Well, clearly not the recipient's domain ;-)
Anne
I'm actually surprised it's taken this long for them to appear on the radar -
they've been around since late 2014, which leads me to wonder if there's been a
change in something there.
Anne
> On 9/5/2016 22:20, Jay Hennigan wrote:
>>
>> Their FAQ at betterbounces.net (bounce.io redirects
Yep, I don't disagree with *anything* you've said. But examples from 'not me'
are likely to be more compelling than 'just me telling them why it's a bad
idea'.
Anne
> On 5/9/16 11:20 AM, Anne Mitchell wrote:
>>
>> Without commenting on what I think of the 'service' per
Does anybody here have experience with setting up DKIM on a Windows server? We
have someone needing that done, and our regular contractor that we use is
unavailable right now.
Thanks!
Anne
Anne P. Mitchell,
Attorney at Law
CEO/President,
http://www.SuretyMail.com/
http://www.SuretyMail.eu/
Is anybody here familiar with setting up authentication (particularly DKIM) on
Windows products (particularly Exchange Server)?
If so, please contact me offlist at amitch...@isipp.com.
Thanks!
Anne
Anne P. Mitchell,
Attorney at Law
CEO/President,
SuretyMail Email Reputation Certification
Is
>> On Jan 21, 2016, at 11:35 AM, Michael Wise
>> wrote:
>>
>> Back In The Day, there was a BCP for shutting down a DNSBL that included
>> running a daily check of the IP 127.0.0.1 (which should never hit), IIRC, as
>> well as 127.0.0.2 (which should always return
> Here is a list of 5505874 words and phrases used in the subject line of HAM
> and never seen in the subject line of SPAM
>
> http://www.junkemailfilter.com/data/subject-ham.txt
Well, until the spammers spider the site, get the list, and incorporate the
subject lines.
What's to stop
Neil...drop me a line offlist.
Anne
Anne P. Mitchell,
Attorney at Law
CEO/President,
SuretyMail Email Reputation Certification
Is Email You Send Being Junked? Get to the Inbox Using Your Own Mail System!
http://www.SuretyMail.com/
http://www.SuretyMail.eu/
"Email marketing is the one place
Need to talk with someone at Cheetah - anybody from there around?
Anne
Anne P. Mitchell, Esq.
CEO/President
ISIPP SuretyMail Email Reputation, Accreditation & Certification
Your mail system + SuretyMail accreditation = delivered to their inbox!
http://www.SuretyMail.com/
So, we have someone within MS who wants to look into this, and who "may know
what's going on but needs some headers to diagnose"...so for anyone who is
having the problem that may be related to DMARC, forwarding, etc... send me
what you have, and we'll pass it on.
Anne
Anne P. Mitchell,
If someone can send me actual error messages, along with the IP address from
which you are sending, we'll see what we can do.
Anne
Anne P. Mitchell,
Attorney at Law
CEO/President
ISIPP SuretyMail Email Reputation, Accreditation & Certification
Your mail system + SuretyMail accreditation =
> And as someone who's job it is to stop spam, do you really want a lawsuit to
> find that a mail service has to accept mail from someone else?
Not to mention that Federal law specifically exempts ISPs from any liability
for acceptance/delivery decisions they make. Federal law specifically
Jarle,
Please contact me offlist and I'll see what we can do.
Anne
Anne P. Mitchell,
Attorney at Law
CEO/President
ISIPP SuretyMail Email Reputation, Accreditation Certification
Your mail system + SuretyMail accreditation = delivered to their inbox!
Figure Out if It's Worth It:
Is there anyone from T-mobile here, or does anybody have a T-mobile contact
with whom they can put me in touch?
Anne
Anne P. Mitchell, Esq.
CEO/President
ISIPP SuretyMail Email Reputation, Accreditation Certification
http://www.SuretyMail.com/
http://www.SuretyMail.eu/
Author: Section 6 of
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