Re: annoying problem with power mail

2007-07-13 Thread Wayne Brissette
i put a screenshot on http://www.monokultur.com/pm/problem.jpg Sorry, but this shot doesn't help to understand the problem. Could you please show it with filled-in (fictive) name and/or mail-address? Anyway your Mail-Window looks strange. I miss the column-names (in german=: Als [for To/CC/BCC]

Re: annoying problem with power mail

2007-07-13 Thread Mikael Byström
Moritz Majce said it like this: I have got a really annoying problem with power mail (v. 5.5.3): whenever I open the new message window the email address input field is displaced to the left so that I cannot see the email address when typing. when I close the window and (re)open a new one the

Re: annoying problem with power mail

2007-07-13 Thread Mikael Byström
Moritz Majce said it like this: i put a screenshot on http://www.monokultur.com/pm/problem.jpg Well, we see the name field being somewhat displaced, yes. Could you please restart PM under english and see if the problem remains? You do this by quitting PM and show info on the PM app icon and

Re(2): annoying problem with power mail

2007-07-13 Thread Moritz Majce
On Thursday, July 12, 2007, Bruce Barrett sent forth: I've seen this happen sometimes as well, though it's now extremely rare for me. v5.5.3 Intel. Bruce -- Bruce BarrettSee my website at: http://www.brucebarrett.com As Moritz Majce wrote... I have got a really annoying

Re: annoying problem with power mail

2007-07-13 Thread Rene Merz
Mikael Byström hat am Freitag, 13. Juli 2007 geschrieben: It's very normal that the Name-field ist activated first. There you can write-in the mail-address (if you don't know or don't like to write a name) - after the mail-address-field will be filled automatically. The subject field is

Re: annoying problem with power mail

2007-07-13 Thread Rene Merz
Moritz Majce wrote i put a screenshot on http://www.monokultur.com/pm/problem.jpg Sorry, but this shot doesn't help to understand the problem. Could you please show it with filled-in (fictive) name and/or mail-address? Anyway your Mail-Window looks strange. I miss the column-names (in german=:

Re: Bad aftersales Service

2007-07-13 Thread Charles Maurer
Carl Darby wrote (13/07/2007): Does anybody else get lack of response to Powermail developers. I have sent about five emails to their customer support and have got no answer. The only one I did get a reply to was when I complained about their product. Might just as well ask the cat! Some cats I

Re: Bad aftersales Service

2007-07-13 Thread Giovanni Andreani
Does anybody else get lack of response to Powermail developers. I have sent about five emails to their customer support and have got no answer. The only one I did get a reply to was when I complained about their product. Might just as well ask the cat! It's a long while since the last time i

Re: Bad aftersales Service

2007-07-13 Thread Carl Darby
Charles Thanks for that. I was beginning to think I was the only one they were ignoring!!! Take care. Carl Carl Darby wrote (13/07/2007): Does anybody else get lack of response to Powermail developers. I have sent about five emails to their customer support and have got no answer. The only

Re: Bad aftersales Service

2007-07-13 Thread Derry Thompson
Charles Maurer at [EMAIL PROTECTED] said on Fri, 13 Jul 2007 12:30:59 -0400 Some cats I know have been more forthcoming. If the developers don't have the time to support the product, they might at least set up a web- based forum. What's wrong with an e-mail forum? -- Derry

Forthcoming with support

2007-07-13 Thread The Cat
Charles, dear Mr. Darby, My masters dropped the ball a number of times, but I thank you for pinging me since I have no access to the keyboard otherwise. On a more serious note: yes, it is possible to redirect an HTML message (forwarding will only forward its text portion, since we do not include

Re: Bad aftersales Service

2007-07-13 Thread Jeremy Hughes
Carl Darby (13/7/07, 17:14) said: Does anybody else get lack of response to Powermail developers. I have sent about five emails to their customer support and have got no answer. 1. Did you use the PowerMail Help menu to send the emails? The support address has changed from what it used to be.

Bad aftersales Service

2007-07-13 Thread Carl Darby
Does anybody else get lack of response to Powermail developers. I have sent about five emails to their customer support and have got no answer. The only one I did get a reply to was when I complained about their product. Might just as well ask the cat!

powermail-discuss Digest #2661 - 07/13/07

2007-07-13 Thread PowerMail discussions
powermail-discuss Digest #2661 - Friday, July 13, 2007 annoying problem with power mail by Moritz Majce [EMAIL PROTECTED] Re: annoying problem with power mail by Bruce Barrett [EMAIL PROTECTED] Re: annoying problem with power mail by Tim Lapin [EMAIL PROTECTED]

Re: annoying problem with power mail

2007-07-13 Thread Bruce Barrett
Hi All, trying to help out with this even though I was not the original reporter. 1. For me this is VERY rare. Maybe even hasn't happened since 5.5.3, I can't say for sure. OS X version? 10.4.9 of late. Except for not going to 10.4.10 right away I generally update right away. I may

Re: Forthcoming with support

2007-07-13 Thread Charles Maurer
The Cat wrote (13/07/2007): My masters dropped the ball a number of times, but I thank you for pinging me since I have no access to the keyboard otherwise. Maybe that explains it. My last attempt to contact you (using the help menu) was to request a multi-user rate for FoxTrot, after I had

Web support vs. email support groups

2007-07-13 Thread Bruce Barrett
Hi Masters of PowerMail, Regarding the forum vs. email method of community support... I must admit one of the perceived negatives I saw when considering switching to PowerMail was the lack of any visible way to reach support. Having a forum prominently available would have been encouraging for

Re: Web support vs. email support groups

2007-07-13 Thread Jim Pistrang
Hi Bruce, I must admit one of the perceived negatives I saw when considering switching to PowerMail was the lack of any visible way to reach support. When I click on 'Send a Message to PowerMail Support...' in the PowerMail Help Menu it pops up an email with the following data already filled

Re: Web support vs. email support groups

2007-07-13 Thread Bruce Barrett
Hi Jim, Yes, I agree that's best, but I didn't discover that until this discussion mentioned it. Bruce -- Bruce BarrettSee my website at: http://www.brucebarrett.com As Jim Pistrang wrote... Hi Bruce, I must admit one of the perceived negatives I saw when considering switching

Re: Forthcoming with support

2007-07-13 Thread Winston Weinmann
With all due respect, my experience is that CTM never answers help requests. I could copy my past questions here, but that would be tedious. I assure you they have all been polite. The reason I find CTM's lack of support particularly disturbing is that they have stated on their web site that they

Re: Forthcoming with support

2007-07-13 Thread Winston Weinmann
With all due respect, my experience is that CTM never answers help requests. I could copy them here, which would be tedious, but I assure you they have all been polite. The reason I find CTM's lack of support particularly disturbing is that they have stated on their web site that they will get

Re: Forthcoming with support

2007-07-13 Thread T.L. Miller
On 7/13/07, at 6:10 PM, Winston Weinmann [EMAIL PROTECTED] said: With all due respect, my experience is that CTM never answers help requests. I could copy my past questions here, but that would be tedious. I assure you they have all been polite. Hmmm, I have gotten several private responses

Re: Bad aftersales Service

2007-07-13 Thread Matthias Schmidt
Am/On Fri, 13 Jul 2007 12:30:59 -0400 schrieb/wrote Charles Maurer: Carl Darby wrote (13/07/2007): Does anybody else get lack of response to Powermail developers. I have sent about five emails to their customer support and have got no answer. The only one I did get a reply to was when I

Re: annoying problem with power mail

2007-07-13 Thread Matthias Schmidt
Am/On Fri, 13 Jul 2007 16:50:57 +0200 schrieb/wrote Rene Merz: Mikael Byström hat am Freitag, 13. Juli 2007 geschrieben: i put a screenshot on http://www.monokultur.com/pm/problem.jpg Well, we see the name field being somewhat displaced, yes. Could you please restart PM under english and see if

Re: Forthcoming with support

2007-07-13 Thread Matthias Schmidt
Mr. Weinmann, calling this list a source of spam is a serious offense to all list members. If you can't read the users manual nor search the archive, with all respect, go somewhere else. CTM never lacked support, but they won't answer you questions if you can find the answer in the users manual.

Re: Forthcoming with support ( re: calling things spam)

2007-07-13 Thread Bruce Barrett
Hi Matthias, I think if you re-read what he actually said you'll find it is not the quality of the (mostly) polite, reasoned, informed, helpful, understanding, compassionate messages that are being exchanged that Mr. Weinmann is referring to that he was attaching the potential spam-like label

Re: Forthcoming with support ( re: calling things spam)

2007-07-13 Thread Matthias Schmidt
Bruce, I receive between 300 to 500 mails per day from different mailinglists and approx. 0.5 mails from those are coming from the pm list! With the help of PowerMail I manage to read everything I'm interested in and to trash the rest. I can't help, but I have the impression you guys just can't