Re: [Bugzilla] Please add version 4.1.2 to Target field

2015-01-28 Thread Rob Weir
On Wed, Jan 28, 2015 at 2:52 AM, Herbert Duerr h...@apache.org wrote:
 On 27.01.2015 21:39, Rob Weir wrote:

 On Sun, Jan 25, 2015 at 5:20 PM, Andrea Pescetti pesce...@apache.org
 wrote:

 Resending again with modified subject line. Bugzilla admins, if you need
 more admins in the team just call for help.
 Thanks,
Andrea.


 Based on past pattern, we'd add 4.1.2-dev now, and 4.1.2 once that
 version has released, yes?


 For the target field we should use the version on the horizon (i.e. 4.1.2)
 and for the version field the versions where new bug reports are useful
 (i.e. 4.1.2-dev).


Great.  It looks like you (or someone else) added these value, yes?

I've also added a 4.1.2 Release Blocker flag, so we're set with that also.

-Rob

 Herbert


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Re: how to close a non-recommended ENHACEMENT issue?

2015-01-27 Thread Rob Weir
On Tue, Jan 27, 2015 at 5:27 PM, Kay Schenk kay.sch...@gmail.com wrote:
 What is the procedure for closing an ENHANCEMENT issue when the
 enhancement is not recommended?


IMHO, the set of all open ENHANCEMENT issues comprise a wish list
which volunteer developers are welcome to dip into if they want.   We
will always have more such enhancement requests than we can address.
This is true of every project.  Only a dead project has no more ideas
for enhancement,

But if an idea is objectively bad then we should probably close it.
For example, if it would break a standard, break another feature,
perhaps if it is redundant, etc.   I recall reading about a survey
Microsoft did of Office 2003 users, asking them what features they
wanted added to Office.  When the survey results were tallied they
found that many of the feature requests were already in the product,
but hard to find.

Does this make sense?   Just because no one has implemented a feature
yet does not mean the idea is a bad one.

Regards,

-Rob


 See issue 125954 as an example --
 https://issues.apache.org/ooo/show_bug.cgi?id=125954

 So far I have found 6919 issues for ENHANCEMENTS regardless of status.
 None of them are RESOLVED, so my assumption is that a negative
 recommendation doesn't get any special status handling.

 Should we make an attempt to go through the old ENHANCEMENT/FEATURE
 issues and see if we can finalize the ones that have been turned down
 by some means -- RESOLVED/NOT AN ISSUE -- or ??

 --
 -
 MzK

 An old horse for a long, hard road,
  a young pony for a quick ride.
  -- Texas Bix Bender

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Re: to get bug repositories

2014-10-03 Thread Rob Weir
On Fri, Oct 3, 2014 at 7:56 AM, Andrea Pescetti pesce...@apache.org wrote:
 On 03/10/2014 dhyanendra singh wrote:

 i have created an account with username singh.cs@gmail.com
 mailto:singh.cs@gmail.com at https://issues.apache.org/ooo/ as you
 suggested.
 now tell me how can get access to the repositories.


 What do you need exactly? You already have access to all bugs by registering
 (I mean: from the website you can access every bug and make queries). Do you
 want to be able to download the full Bugzilla database as one file? In that
 case, what information can be anonymized? I'm not sure this can be done and
 for sure I can't do it since I don't have the required permissions, but if
 the request is clear we can investigate and see what's possible.


As Andrea mentions we're unlikely to give you a copy of the underlying
Bugzilla database, since that has personal information like login
records, hashed passwords, email addresses, etc.

However, in addition to browsing Bugzilla through the UI there is also
a REST API that you can call to extract BZ records in XML format.
This makes it easier (assuming you can do some simple scripting to
process the XML) to automate some analysis.

For example, to retrieve issue number 60129 you would make this request:

https://issues.apache.org/ooo/show_bug.cgi?ctype=xmlid=60129

And you would receive back this XML:

?xml version=1.0 encoding=UTF-8 standalone=yes ?
!DOCTYPE bugzilla SYSTEM
https://issues.apache.org/ooo/page.cgi?id=bugzilla.dtd;

bugzilla version=4.4.1
  urlbase=https://issues.apache.org/ooo/;

  maintainer=aoo-bugzilla-ad...@apache.org


bug
  bug_id60129/bug_id

  creation_ts2006-01-06 12:51:00 +/creation_ts
  short_descinitial table formatting is broken: table does
not split/short_desc
  delta_ts2013-08-07 14:44:35 +/delta_ts
  reporter_accessible1/reporter_accessible
  cclist_accessible1/cclist_accessible
  classification_id2/classification_id
  classificationApplication/classification
  productWriter/product
  componentformatting/component
  versionOOo 1.0.0/version
  rep_platformAll/rep_platform
  op_sysAll/op_sys
  bug_statusCONFIRMED/bug_status
  resolution/resolution


  bug_file_loc/bug_file_loc
  status_whiteboard/status_whiteboard
  keywords/keywords
  priorityP2/priority
  bug_severitytrivial/bug_severity
  target_milestone---/target_milestone


  everconfirmed1/everconfirmed
  reporterjsc/reporter
  assigned_to name=AOO issues mailing listissues/assigned_to
  ccissues/cc

ccjsc/cc

  cf_bug_typeDEFECT/cf_bug_type
  cf_lastconfirmedver---/cf_lastconfirmedver
  cf_fix_difficulty---/cf_fix_difficulty
  votes0/votes

  comment_sort_orderoldest_to_newest/comment_sort_order
  long_desc isprivate=0 
commentid1658113/commentid
comment_count0/comment_count
who name=jsc/who
bug_when2006-01-06 12:51:58 +/bug_when
thetextinitial table formatting is broken: table does not split
after first load/thetext
  /long_desclong_desc isprivate=0 
commentid1658114/commentid
comment_count1/comment_count
who name=Mathias_Bauer/who
bug_when2006-01-20 16:57:21 +/bug_when
thetextWe will not finish this until 2.0.2 code freeze -gt;
retargetting to 2.0.3/thetext
  /long_desclong_desc isprivate=0 
commentid1658115/commentid
comment_count2/comment_count
who name=frank.meies/who
bug_when2006-04-26 10:48:39 +/bug_when
thetextFME: I discussed this issue with KSO. The code changes
for this fix will require
a lot of testing resources, since the code in this area is quite fragile. Since
the time frame for 2.0.3 release is very thight and ressources are limited, I
re-target this issue to 2.0.4./thetext
  /long_desclong_desc isprivate=0 
commentid1658116/commentid
comment_count3/comment_count
who name=frank.meies/who
bug_when2006-05-15 12:09:33 +/bug_when
thetext./thetext
  /long_desclong_desc isprivate=0 
commentid1658117/commentid
comment_count4/comment_count
who name=frank.meies/who
bug_when2008-01-14 09:35:31 +/bug_when
thetextCannot be implemented until code freeze =gt; target 3.x/thetext
  /long_desc

/bug

/bugzilla



One approach I've used is to narrow down which issues you are
interested in, via the UI, maybe filter by component or date range or
status, and from that determine a list of issue numbers.  Then you can
retrieve the XML via calls to the REST API.   I have a python script
that helps with that part of things, if you are interested.


Regards,

-Rob





 Regards,
   Andrea.

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Re: Question about using broken / corrupt documents and crash reports

2014-09-21 Thread Rob Weir
On Fri, Sep 19, 2014 at 4:43 PM, Kuchta, Tomasz
t.kucht...@imperial.ac.uk wrote:
 Hi All,

 I’m a PhD student at Imperial College London, where I work on techniques
 for recovering broken documents, i.e. files that either
 crash a program or do not load correctly.

 One of the problems that I came across is the availability of good
 benchmarks.  As far as I know, OpenOffice has a bug reporting feature,
 and I was wondering whether it might be possible to use some of these
 reports and associated documents to try our recovery mechanism on them.


Hi Tomasz,

The crash reporting feature existed in older versions of
OpenOffice.org and sent reports to servers controlled by Sun
Microsystems.  We stripped out this feature from OpenOffice when it
came to Apache.   It raised data privacy issues that we did not want
to deal with.

Two alternative approaches you might want to consider:

1) Our Bugzilla data contains many documents submitted by users that
illustrate the bugs they were reporting.  Not all were crashes or load
issues, but many were.

http://issues.apache.org/ooo/

2) Using fuzzing automation techniques, you can randomly modify the
bits of a file, looking for crashes.We've done a good deal of this
to search for crashes with security ramifications.   You can see my
presentation on this technique here:

http://www.robweir.com/blog/publications/AOOFuzzing.pdf

As you'll see from that presentation, I seeded the fuzzing campaign
with documents from our bug database, which helps since it starts with
documents that are already, in some way, problematic.

Regards,

-Rob


 Thank you,
 Tomasz Kuchta

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Re: Progress and Quality

2014-09-17 Thread Rob Weir
On Tue, Sep 16, 2014 at 6:06 PM, Pedro Lino pedl...@gmail.com wrote:
 Hi Andrea


 Thank you for the quick answer.

  I'm wondering if I'm missing something or development really stopped/slowed
 down since the 4.1.1 release?


 I can't speak for the others. But since the latest visible commit is mine,
 I've been working more on the website in recent days.


 Actually my question was more in the sense Am I looking at the right
 statistics? because I find it hard to believe that with so much to be done
 and so many people participating, there hasn't been a code change in 7
 days...



  On a separate note, from a Quality perspective it would probably would be
 a
 good idea if Apache OpenOffice code was scanned by one of these Coverity
 analysis


 The Apache OpenOffice code is scanned by Coverity, and (since this is
 considered security-relevant) data are privately accessible to some
 developers.


 Is it possible to make public the project's defect density for Apache
 OpenOffice? I'm quite curious since I find AOO more stable than LO.



 If I recall correctly (I've never seen them), most of the reports and
 metrics did not seem very useful, since they included a lot of false
 positives; one could silence those warnings by writing extra code or extra
 assertions just to help the analyzer understand that nothing was wrong, but
 this would be merely to please the analyzer and not to enhance the real
 quality.


 That makes sense. But there are possibly some real leaks and bugs that
 could be attended...



Our main focus for finding latent security flaws has been via
document fuzzing.  It is more complicated to set up than just
running a static analysis tool but since it involves probing the
actual running code it is more effective in many ways.  Historically
this is one of the primary ways that editors like OpenOffice are
exploited.Also, when security researches report security flaws to
us, they are often flaws found from fuzzing.   I don't recall ever
seeing a report that was derived from static analysis.

If you want to read more about what we're doing with fuzzing you can
see my presentation from ApacheCon:
http://www.robweir.com/blog/publications/AOOFuzzing.pdf

Also, if you are really interested in this area I can help you set up
a fuzzing environment.  It works best if you have a machine (or a VM)
your can dedicate to it for a couple of weeks .


Regards,

-Rob



 I haven't read the article you linked to yet, but if your point was
 Coverity should scan Apache OpenOffice the answer is This is already
 happening.


 Actually I meant some sort of scan, but since AOO is also scanned by
 Coverity then it would be interesting to know how the two compare.

 Regards,
 Pedro

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Re: Progress and Quality

2014-09-17 Thread Rob Weir
On Wed, Sep 17, 2014 at 10:40 AM, Pedro Lino pedl...@gmail.com wrote:
 Hi Rob


 Our main focus for finding latent security flaws has been via
 document fuzzing.  It is more complicated to set up than just
 running a static analysis tool but since it involves probing the
 actual running code it is more effective in many ways.  Historically
 this is one of the primary ways that editors like OpenOffice are
 exploited.Also, when security researches report security flaws to
 us, they are often flaws found from fuzzing.   I don't recall ever
 seeing a report that was derived from static analysis.


 You are focusing on security and exploits (which is obviously a very
 important area). But I was thinking more in terms of program stability
 *during* usage. I assume that Coverity's project's defect density would
 reflect this?


The correlation is not clear.  I'd note, for example, that the Swiss
Supreme Court gave a presentation recently where they said they prefer
Apache OpenOffice over LibreOffice because of the greater stability of
AOO.

If I had to guess, what is probably true is that defect density in
newly written code is correlated to real-world quality, as seen by
users.   But 10-year old code?   Over a long period of time serious
bugs of this kind -- crash bugs and other instability issues -- tend
to be identified by users and are either fixed or at least well-known.
We're unlikely to find new serious instabilities by examining ancient
code.

The other factor is the source of bugs.   Research has shown (general
academic research, not AOO specifically) that a large percentage of
bugs in software are introduced when fixing other bugs.  Whenever you
touch the code there is an opportunity for adding a new bug.   So I'm
not a big fan of changing thousands of lines of code based on static
analysis.  It can very well make the code less stable, not more.
Where we've used Coverity results it has been in a much more focused
way, looking for specific defects with impact.



 If you want to read more about what we're doing with fuzzing you can
 see my presentation from ApacheCon:
 http://www.robweir.com/blog/publications/AOOFuzzing.pdf

 Also, if you are really interested in this area I can help you set up
 a fuzzing environment.  It works best if you have a machine (or a VM)
 your can dedicate to it for a couple of weeks .


 Very interesting stuff. Actually the few times I had any problem with AOO
 usage was not while opening files. They happen during regular work sessions
 where Calc/Writer/Impress would freeze completely and leave no other choice
 other than killing soffice (with consequent data loss)

 So I would be more interested in running a debug build that could log these
 occasional crashes (if they are not occasional and I can replicate them, I
 create a regular Issuezilla bug report).


What OS are you running on?

Regards,

-Rob

 Regards,
 Pedro

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Re: Request for addition to the QA team

2014-09-07 Thread Rob Weir
On Fri, Sep 5, 2014 at 1:10 PM, Deborah Digges
deborah.gertrude.dig...@gmail.com wrote:
 Hello,

 I request you to kindly add me to the QA team on Bugzilla. This would allow
 me to assign issues to myself, which I am currently unable to do due to the
 lack of the required privileges. I do not see the take command below the
 assigned to section of a bug.


Done.

regards,

-Rob

 Thanks,
 Deborah Digges

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Re: Intro

2014-08-26 Thread Rob Weir
On Wed, Aug 20, 2014 at 2:37 AM, Sushmita Karan sus.j...@gmail.com wrote:
 Hi ,

 I , Myself Sushmita KaranI am new to this IT software field. I want to
 start my career in QA tester/analyst. I am recently doing training in QA
 from a institute online...have done manual testing and now automation
 testing tools class  going on.

 I have learned the testing lifecycle and is familiar with it in bits and
 pieces .I am trying hard to understand but without hands on experience am
 finding it difficult.
 I want help with writing test cases, identifying the bugs and defect and
 how to jot down in spreadsheets. I want to learn from experienced personals
 so that i can make my interest of becoming a tester successful.

 I have my degree as a Bachelors of Science from India.

 I have no prior knowledge of any computer related programmings or work.

 Please help me in starting out .


Hello Sushmita,

Welcome to the Apache OpenOffice project!

A couple others have pointed you to the Orientation pages on our website:

http://openoffice.apache.org/orientation/intro-qa.html

This page will help you get signed up for an account on Bugzilla and
help explain the kinds of things the QA team works on.  Since you have
prior experience with SQA a lot of this will be familiar.

The QA effort tracks the project's overall lifecycle.  Since we just
released Apache OpenOffice 4.1.1 a week ago, it is natural that we
focus now on reviewing incoming bugs reports from users.  We'll want
to determine, over the next  few weeks, whether any new and serious
bugs slipped through into this release.   The section called Easy QA
Task: Confirm New Defect Reports on the Orientation page will help
you get started with that.

If you have any questions, please send them to the
qa@openoffice.apache.org mailing list and someone will respond.  It
may be a little slow right now, since August is vacation time for many
project volunteers, but it will pick up again in September.


Regards,

-Rob

 Thanks,
 Sushmita.

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Re: New QA Volunteer

2014-08-26 Thread Rob Weir
On Wed, Aug 20, 2014 at 5:52 PM, victoria.hardy
victoria.ha...@vecna.com wrote:
 Hello everyone,
 My name is Victoria Hardy. I am a QA tester working for Vecna
 Technologies in Cambridge. My company has a strong emphasis on community

Hello Victoria, and welcome to the Apache OpenOffice project!

Ah, Cambridge.  I used at Lotus Development Corporation, many years
ago, both in Lechmere and Kendall Square.   Boca Grande burritos,
yummm...   But now I'm out in the 'burbs.

 service and open source projects, so I have decide to get involved with the
 OpenOffice community. I have been a software tester for about 2 years. I
 have particular experience with manual testing, test case writing, and
 accessibility standards for software. Although I have mostly been doing
 manual testing I know how to use Selenium and I hope to learn jBehave soon.
 I have some programming skills in Java, C++ and Python.

Wow, it sounds like you have a great set of skills and experience.
We can always use someone with this kind of background.


 What I don't really have experience with is the Open Source Community. I
 have been reading through the QA orientation module. I have opened a
 Bugzilla account. I am used to working with Jira, but Bugzilla looks fairly
 similar so I don't think the learning curve on it should be that steep.

If you are entirely new to open source you might want to review some
of the other orientation pages as well, so you get a feel for how
we're organized and how we make decisions.  It is very different from
a hierarchical top-down corporate structure.  We're very flat and
self-directed.

http://openoffice.apache.org/orientation/


 Perhaps it would be best for me to start with reviewing some of the bug
 reports? Is there a specific procedure for doing that?

We just release Apache OpenOffice 4.1.1 last week.  So reviewing
incoming bug reports from users, to see if there is anything
surprising (we hope not!) found by them in this release is a good
place to start.   You can find details in the Easy QA Task: Confirm
New Defect Reports section of the QA Orientation page.

Regards,

-Rob

 I look forward to working with you all.

 Thank you,
  Victoria

 --
 Victoria Hardy/br
 Software Tester/br

 victoria.ha...@vecna.com/br

 401-499-3942 (mobile)/br

 www.vecna.com/br

 Cambridge Research Laboratory/br

 Vecna Technologies, Inc./br

 36 Cambridge Park Drive
 Cambridge, MA 02140/br

 Office: (617) 864-0636
 Fax: (617) 864-0638
 http://vecna.com/br

 Better Technology, Better World (TM)/br

 The contents of this message may be privileged and confidential. Therefore,
 if this message has been received in error,
 please delete it without reading it. Your receipt of this message is not
 intended to waive any applicable privilege.
 Please do not disseminate this message without the permission of the
 author.

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Re: Please add me to the qa-team in Bugzilla

2014-08-26 Thread Rob Weir
On Wed, Aug 20, 2014 at 5:54 PM, victoria.hardy
victoria.ha...@vecna.com wrote:
 Hello,
  Please add me to the qa-team in Bugzilla. My username is
 victoria.ha...@vecna.com.


Done.

-Rob


 Thank you,
  Victoria

 --
 Victoria Hardy/br
 Software Tester/br

 victoria.ha...@vecna.com/br

 401-499-3942 (mobile)/br

 www.vecna.com/br

 Cambridge Research Laboratory/br

 Vecna Technologies, Inc./br

 36 Cambridge Park Drive
 Cambridge, MA 02140/br

 Office: (617) 864-0636
 Fax: (617) 864-0638
 http://vecna.com/br

 Better Technology, Better World (TM)/br

 The contents of this message may be privileged and confidential. Therefore,
 if this message has been received in error,
 please delete it without reading it. Your receipt of this message is not
 intended to waive any applicable privilege.
 Please do not disseminate this message without the permission of the
 author.

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Re: Please add me to the qa-team in Bugzilla

2014-08-26 Thread Rob Weir
On Tue, Aug 26, 2014 at 11:52 AM, Sushmita Karan sus.j...@gmail.com wrote:
 please add my username tooadd me to qa-team in bugzilla.

 username sus.j...@gmail.com


I don't see an account in Bugzilla with that name.   Did you create an
account?   You need to create the account first, then I can add your
ID to the qa-team group.

Regards,

-Rob



 On Tue, Aug 26, 2014 at 10:31 AM, Rob Weir robw...@apache.org wrote:

 On Wed, Aug 20, 2014 at 5:54 PM, victoria.hardy
 victoria.ha...@vecna.com wrote:
  Hello,
   Please add me to the qa-team in Bugzilla. My username is
  victoria.ha...@vecna.com.
 

 Done.

 -Rob


  Thank you,
   Victoria
 
  --
  Victoria Hardy/br
  Software Tester/br
 
  victoria.ha...@vecna.com/br
 
  401-499-3942 (mobile)/br
 
  www.vecna.com/br
 
  Cambridge Research Laboratory/br
 
  Vecna Technologies, Inc./br
 
  36 Cambridge Park Drive
  Cambridge, MA 02140/br
 
  Office: (617) 864-0636
  Fax: (617) 864-0638
  http://vecna.com/br
 
  Better Technology, Better World (TM)/br
 
  The contents of this message may be privileged and confidential.
 Therefore,
  if this message has been received in error,
  please delete it without reading it. Your receipt of this message is not
  intended to waive any applicable privilege.
  Please do not disseminate this message without the permission of the
  author.
 
  -
  To unsubscribe, e-mail: qa-unsubscr...@openoffice.apache.org
  For additional commands, e-mail: qa-h...@openoffice.apache.org
 

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Re: QA - team group in Bugzilla

2014-06-09 Thread Rob Weir
Done.

-Rob

On Fri, Jun 6, 2014 at 4:09 PM, udaya Muduganti
udaya.muduga...@gmail.com wrote:
 Hello,

 Can you please add  me to  QA - team group in Bugzilla? My Bugzilla id is
 udaya.muduga...@gmail.com.

 Thanks
 Udi

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Re: AOO Post 4.1 Test Starts! Call for volunteers!

2014-05-23 Thread Rob Weir
On Wed, May 21, 2014 at 9:48 AM, Noel Shantell noel.shant...@gmail.com wrote:
 Thanks,  I have completed the installation.

 Bugzilla Username:
 noelshant...@gmail.com


I've added you to the QA Team group in Bugzilla, so you should now be
able to edit bugs.

-Rob


 TestLink Username:
 PQATester

 When you have time, please let me know which test cases you would like me
 to review.

 Thanks,
 Noel Prude

 On Tue, May 20, 2014 at 5:10 AM, Yuzhen Fan fanyuz...@gmail.com wrote:

 Hi Noel,

 Here is the installation guide, hope it helps:
 http://www.openoffice.org/download/common/instructions.html#winoverview


 On Wed, May 14, 2014 at 10:01 PM, Noel Shantell noel.shant...@gmail.com
 wrote:

  Hello  - How do you install Open Office?
 
  Test Environment
  Operating System:  Windows 7
  Internet Explorer Version: 11
 
  Thanks,
 
  Noel Prude
  Software Quality Assurance
  noelshant...@gmail.com
 
 
 
  On Mon, May 5, 2014 at 4:46 AM, Yuzhen Fan fanyuz...@gmail.com wrote:
 
   Hi All,
  
   We have released AOO 4.1 successfully on Apr 29 with voting, but we
 still
   have some test cases not completed during 4.1 stage, in order to check
  the
   post 4.1 quality status, here comes the call for volunteers on AOO post
  4.1
   testing.
  
   If you have interest and can help over the next few weeks, on Linux
  Redhat
   64bit, Linux Redhat 32bit, Linux Ubuntu 64bit, Mac 10.9, Windows 7 and
   Windows 8, please send a note to the QA mailing list (
   qa@openoffice.apache.org).   If you have a Testlink account[1] send
 your
   ID
   as well as what platform you can help test(if you haven't a Testlink
   account, you can register one).   You should also get installation sets
   from trunk [2] and report issues in Bugzilla [3].  You may want to see
   detail instructions in Test Guidence [4].
  
   [1] http://aootesting.adfinis-sygroup.org/index.php
   [2] http://ci.apache.org/projects/openoffice/
   [3] https://issues.apache.org/ooo/
   [4]
  
  
 
 https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.1+Full+Regression+Test+Guidance
  
   Thanks!
--
   Regards,
   Yu Zhen
  
 



 --
 Regards,
 Yu Zhen


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Re: AOO Post 4.1 Test Starts! Call for volunteers!

2014-05-23 Thread Rob Weir
On Tue, May 6, 2014 at 12:45 PM, Hitesh Jain jainhi...@gmail.com wrote:
 Hi
 I have created my Bugzilla account. Please add me to the qa-team group in 
 Bugzilla.
 Hitesh



Sorry for the delay.   We had some email problems at Apache a few
weeks ago and I did not see your note until now.  You are now added to
the QA Team!

-Rob

 On May 6, 2014, at 4:33 AM, Yuzhen Fan fanyuz...@gmail.com wrote:

 Hi Edwin,

 Thanks for your help all along, I have assigned you 17 manual test cases on
 Linux Deb 64 bit.

 On Mon, May 5, 2014 at 6:31 PM, Edwin Sharp el...@mail-page.com wrote:

 Hi Yu Zhen
 Please assign Linux Deb 64 bit and Win 7 manual cases, TestLink ID elish.
 Thanks,
 Edwin

 On Mon, May 5, 2014, at 12:46, Yuzhen Fan wrote:
 Hi All,

 We have released AOO 4.1 successfully on Apr 29 with voting, but we still
 have some test cases not completed during 4.1 stage, in order to check
 the
 post 4.1 quality status, here comes the call for volunteers on AOO post
 4.1
 testing.

 If you have interest and can help over the next few weeks, on Linux
 Redhat
 64bit, Linux Redhat 32bit, Linux Ubuntu 64bit, Mac 10.9, Windows 7 and
 Windows 8, please send a note to the QA mailing list (
 qa@openoffice.apache.org).   If you have a Testlink account[1] send
 your ID
 as well as what platform you can help test(if you haven't a Testlink
 account, you can register one).   You should also get installation sets
 from trunk [2] and report issues in Bugzilla [3].  You may want to see
 detail instructions in Test Guidence [4].

 [1] http://aootesting.adfinis-sygroup.org/index.php
 [2] http://ci.apache.org/projects/openoffice/
 [3] https://issues.apache.org/ooo/
 [4]
 https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.1+Full+Regression+Test+Guidance

 Thanks!
 --
 Regards,
 Yu Zhen

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Re: Introducing Myself to list

2014-04-23 Thread Rob Weir
On Sat, Apr 19, 2014 at 3:26 PM, Matthew Harelick msharel...@gmail.com wrote:
 Hello:

 My name is Matthew. I am from  northeast United States.  I have been
 involved with functional  testing and system testing for about 9 years. I
 have been writing test automation for about 15 years. This is my first open
 source project. I will probably get involved in development as well, but I
 would like to learn a lot more about the product , so QA is the place to do
 that.  The technology  I know from work experience is Linux, Java, C++,
 Python,  Windows, .NET, and C#.  The technology I have access to for the
 purpose of open source assistance is Mac OS, iPad, python, java, Windows 7.
 I have built test automation for GUI¹s , Linux based command line
 applications, messaging based applications, and .NET based applications.


Hello Matthew,

Welcome to the Apache OpenOffice project!  I'm in the NE as well, in
Massachusetts.

You list an impressive range of skills.  We have a Java/Eclipse based
GUI automation testing tool for OpenOffice, where test cases are
written in Java, but it has been neglected recently, since relatively
few QA volunteers know Java.  Maybe you want to take a look at it?

In general we're in the end game for the OpenOffice 4.1 release,
hoping to release before the end of the month.  I'd expect another
Release Candidate (RC4) in the next few days.  They'll be some
targeted testing to verify some fixes, but it will be very limited.
It is a good time to regroup and plan for what we want to do for QA on
the next release.

Have you seen our New Volunteer Orientation page?  It has a bunch of
information useful for new volunteers, about Apache, about the
OpenOffice project, as well as a specific page about QA:

http://openoffice.apache.org/orientation/

Scan over those pages at your leisure.  The QA page will deserve more
attention since it will lead you to get signed up for the right
mailing lists, wikis, Testlink, Bugzilla -- the tools we use for QA.

Feel free to post back to the list with any questions.  I or one of
the other volunteers will try to help.

Regards,

-Rob

 I am following the instructions, so I do not yet have a Bugzilla ore test
 link account.

 Matthew



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Re: Răspuns: New QA Volunteer

2014-04-23 Thread Rob Weir
On Wed, Apr 23, 2014 at 3:53 PM, Alexandro Colorado j...@oooes.org wrote:
 Afaik Bugzilla should be automated, check your spam box. Or try to do it 
 again.


Yes.  I do not see any BZ account for lavinia46...@yahoo.com .  So see
if there is a confirmation in your spam folder, or try again.


 The only manual process is to upgrade your account level to QA auditor.
 You have the following permission bits set on your account:
 canconfirm  Can confirm a bug or mark it a duplicate
 editbugsCan edit all bug fields
 qa-team Members of the AOO QA team
 registered-user All registered users

 I also wonder if maybe Yuhzen can help speed out the process.


I am able to do that, once Lavinia has an account.

-Rob


 On 4/23/14, Lavinia 桜 lavinia46...@yahoo.ro wrote:
 No response yet . ID would be lavinia46...@yahoo.com  :D thank you
 În Miercuri, 23 Aprilie 2014 20:06:40, Rob Weir robw...@apache.org a
 scris:

 On Wed, Apr 23, 2014 at 4:06 AM, Lavinia 桜 lavinia46...@yahoo.ro wrote:

 Ping! :D Success!
 -Testlink: lavinia46203
 -Bugzilla: waiting for confirmation e-mail :D

 Any response on the Bugzilla ID?   If you can let me know your ID I
 can add you to the qa-team group, for added permissions.

 Regards,

 -Rob

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 Alexandro Colorado
 Apache OpenOffice Contributor
 http://www.openoffice.org

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OpenOffice Weekly News

2014-04-14 Thread Rob Weir
In another thread I pointed to an interesting thing the CouchDb
project was doing on their blog:

https://blogs.apache.org/couchdb/entry/couchdb_weekly_news_april_3

I suggested doing something similar for AOO, perhaps by collecting
stories on the wiki and then copying into a blog post at regular
intervals.  The feedback was good, so let's give it a try!

The template, with a little content to get started is on the wiki here:

https://cwiki.apache.org/confluence/pages/viewpage.action?pageId=40508638

As you come across interesting content, from within the community, the
forums, in the press, blogs, wherever, feel free to add it to the
wiki.   When April 21st comes, I (or someone else if they want) will
copy it into the blog, do some light editing, publish and then reset
the wiki so we can start again for the next issue.

Thanks!

-Rob

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Re: [VOTE]: Release Apache OpenOffice 4.1.0 (RC2)

2014-04-09 Thread Rob Weir
 On Apr 9, 2014, at 8:46 AM, Jürgen Schmidt jogischm...@gmail.com wrote:

 We found a new showstopper 124639 and have to prepare a new RC 3.


IMHO it would be best if, in such cases, the Release Manager formally
propose to end the previous vote. This reinforces the fact that the
PMC decides when a vote fails or not.

An easy way to do this is to send a note like, I propose to cancel
the current vote because insert reasons. If there are no objections
the vote is canceled

That gives the opportunity for someone to object. In that case the
vote would continue.

-Rob




 But nevertheless we found several showstopper issues late in RC builds.
 Even in code that is in the product since December last year.

 I would like to invite all volunteers to test the current available RC2
 more intensive and report potential problems.

 A new RC 3 build will be prepared later this week.

 Juergen


 On 4/8/14 11:00 AM, Jürgen Schmidt wrote:
 Hi all,

 this is a call for vote on releasing the available release candidate
 (RC2) as Apache OpenOffice 4.1.0.

 Apache OpenOffice 4.1 is a minor update with many bugfixes and at least
 2 major improvements. It's the first version where we have the
 iAccessibility2 support integrated and available. A very huge step
 forward to reach and better support disabled users especially on
 Windows. The second improvement is the switch to 64 bit on MacOS. A long
 and overdue must do shift forward to support newer APIs (replace
 deprecated APIs)  and platforms on MacOS.
 And we can provide again more complete UI translations and have now
 support for 38 languages. New languages for this release compared to
 4.0.1 are Bulgarian, Danish, Hebrew, Hindi, Norwegian Bokmal and Thai.

 Apache OpenOffice 4.1 will be a further key milestone to continue the
 success of OpenOffice.

 An overview of the integrated release issues can be found under:

 http://people.apache.org/~jsc/milestones/4.1.0-rc2/AOO4.1.0_RC2_fixes.html

 The RC2 fixed 4 further problems:
 [1] https://issues.apache.org/ooo/show_bug.cgi?id4599
 [2] https://issues.apache.org/ooo/show_bug.cgi?id4607
 [3] https://issues.apache.org/ooo/show_bug.cgi?id4509
 [4] https://issues.apache.org/ooo/show_bug.cgi?id4394

 The release candidate artifacts (1) (source release, as well as binary
 releases for 38 languages) and further information how to verify and
 review Apache OpenOffice 4.1.0 can be found on the following wiki page:

 https://cwiki.apache.org/confluence/display/OOOUSERS/Development+Snapshot+Builds

 The RC is based on the release branch AOO410, revision 1585426! And a
 fresh and clean RAT scan output of this revision can be found under

 http://people.apache.org/~jsc/milestones/4.1.0-rc2/AOO4.1.0_RAT_Scan.html

 Please vote on releasing this package as Apache OpenOffice 4.1.0

 The vote starts now and will be open until:

   Friday, 11 April: 2014-04-11 11:00am UTC+2.

 But we invite all people to vote (non binding) on this RC. We would like
 to provide a release that is supported by the majority of our project
 members.

   [ ] +1 Release this package as Apache OpenOffice 4.1.0
   [ ]  0 Don't care
   [ ] -1 Do not release this package because...



 (1) the upload for the Linux artifacts is still ongoing, expected to be
 available in 2-3 hours.


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Reminder: Make sure you are included in our AOO 4.1 credits page

2014-04-08 Thread Rob Weir
The Help/About box of OpenOffice has a link to this credits page:

http://www.openoffice.org/welcome/credits.html

We link to that page from our website and mention it in release announcements.

That page links to this wiki page for a list of our volunteers:

https://cwiki.apache.org/confluence/display/OOOUSERS/Directory+of+Volunteers

If you are a newer volunteer you might not have an entry there yet.
If so, please add one.  If you already have an entry, please review
and update if needed.

Note:  This is not just for programmers.  Everyone who contributed is
encouraged to add their name.  This includes QA, beta testers,
translators, those helping answer user questions, writing
documentation, admin work on our web sites and services, etc.

Thanks!

-Rob

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Re: [RELEASE]: propose AOO 4.1.0 RC - Showstoppers?

2014-04-06 Thread Rob Weir
On Sun, Apr 6, 2014 at 2:18 AM, Oliver-Rainer Wittmann
orwittm...@googlemail.com wrote:
 Hi,


 On 06.04.2014 09:06, Rainer Bielefeld wrote:

 Hi,

 we have a potential showstopper Issue 124607 - .odt with (Page-No) field
 in header/footer and comment for text range fails to open with Read
 Error. Error reading file
 https://issues.apache.org/ooo/show_bug.cgi?id=124607


 For me it is a show-stopper.

 I propose to prepare a new RC which includes a corresponding fix.
 The fix is already in progress.


Hi Oliver,

Could you say a few words about the defect.  Did it exist in the beta as well?

-Rob

 Best regards, Oliver.



 CU

 Rainer

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Re: Bugs already fixed in LibreOffice

2014-03-29 Thread Rob Weir
On Sat, Mar 29, 2014 at 11:43 AM, Pedro Lino pedl...@gmail.com wrote:
 Hi all

 I have reported many bugs and some have already been solved in LibreOffice.
 I'm wondering if it makes sense to report them *again* to the Apache
 bugzilla...


If you know the bug exists in AOO as well, then feel free to report it
in BZ.   But it is worth checking, since there are many LO bugs that
never existed in AOO.

 However, since the LibreOffice license is not compatible with Apache, does
 this mean that the solution used by LibreOffice can no longer be used?

 E.g. if the solution for problem X is 1+1 then Apache must find a
 workaround to reach the same result (something like (2*(1+1))/2 )???

 What if there is a *single* solution to a problem (e.g. there should be a
 comma where there is a semi comma by mistake)? Are the Apache developers
 forbidden to use the same solution because someone already submitted a
 patch to LibreOffice that does this?


We cannot copy the source code of LO into AOO. But looking at bug
reports and even developer comments on bug reports is fine.   So if a
LO bug report says LO crashes when doing Foo and a developer later
comments, Fixed.  Issue was that X must be 1+1, then it is fine for
us to confirm the bug exists in AOO and for a developer to try a
similar fix. If there is only a single reasonable solution to a bug
then it would be natural for the bug fixes to be quite similar.   But
in general AOO developers should avoid looking at LO source code.

Also, if there is a 3rd party patch attached to an issue, we could
contact the author of the patch and ask if they agree to make it
available to AOO as well, under the Apache License.   We've integrated
several LO patches in this way.

Regards,

-Rob

 Cheers,
 Pedro

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Re: Introduction

2014-03-26 Thread Rob Weir
On Tue, Mar 25, 2014 at 11:29 PM, Danette Fernando
danette.ferna...@gmail.com wrote:
 Hi I am new to this group and I am excited about learning more about qa. I
 am from Chicago, IL and am looking to make a career change into qa from
 marketing. I look forward to working on this project.


Hello Danette,

Welcome to the Apache OpenOffice project!

You'll want to subscribe to the QA mailing list so you get all the
messages.  You can do that by sending an email to
qa-susbscr...@openoffice.apache.org.

We're just finishing up our 4.1 release, so things are a bit crazy
right now and responses might be slower than normal.

Are you already an OpenOffice users? How familiar with the product are
you?  What operating systems do you have access to for testing?

Regard,

-Rob


 Danette Feranndo

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Re: AOO 4.1 Full Regression Test Starts! Call for volunteers!

2014-03-24 Thread Rob Weir
On Mon, Mar 24, 2014 at 8:16 AM, Pedro Lino pedl...@gmail.com wrote:
 Hi all

 I'm curious: does this mean Apache OpenOffice is dropping support for
 Windows XP?


No.  It just means that we focus this test pass on the recent OS
versions.  We still support Windows XP.

-Rob

 My PC runs Windows XP and  I know it will not be updated in the near future
 (with the current economic situation this is simply NOT a priority)

 This is possibly the case for many PCs since XP is running on nearly 30% of
 all PCs worlwide according to netmarketshare (
 http://www.netmarketshare.com/operating-system-market-share.aspx?qprid=10qpcustomb=qpcustomd=0
 )

 Is there an official position on support for Windows XP?

 Regards,
 Pedro

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Re: German authorities want to improve AOO - LibO

2014-03-24 Thread Rob Weir
On Mon, Mar 24, 2014 at 12:09 PM, Louis Suárez-Potts lui...@gmail.com wrote:
 Hi,
 On 2014-03-24, at 06:18, Rainer Bielefeld 
 rainerbielefeld_ooo...@bielefeldundbuss.de wrote:

 Hi,

 is someone from Germany observing this?
 http://www.heise.de/open/meldung/Behoerden-wollen-Libre-OpenOffice-verbessern-2152858.html

 I had a discussion on improving OO with the lead of the (mostly German) Open 
 Source Business Alliance, Peter G. Sounded great… but the emphasis for him 
 was on LibreOffice.

 Not AOO.


The English press release is here:

http://www.osb-alliance.de/en/working-groups/projekte/major-features-in-loaoo/

That links to a PDF where they describe the requirements.  On page 5 it says:

The code implementing the use cases must be delivered to OSBA in two
versions: one suitable for
LibreOffice integration, one suitable for Apache OpenOffice
integration. That means each version of the
code changes must be developed, rebased and tested against a commit of
the respective project that
is not older than 60 days at the time of the delivery.

And then later on that page:

The contractor must publish the software source code developed for
this project under license suitable
for integration in the respective projects, ideally dual licensed
Apache License Version 2.0, and Mozilla
Public License Version 2.0. The contractor may choose to publish under
Apache License Version 2.0
only.

So it looks like regardless of who bids and wins, the results will be
available for AOO to use as well.

Regards,

-Rob



 Best regards


 Rainer

 -louis


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AOO 4.1 Beta Survey

2014-03-19 Thread Rob Weir
I've put up a short survey related to the AOO 4.1 Beta.  If you have
installed 4.1 Beta, and can spare a few minutes, please fill out the
survey.   This will give us some  important information on what
configurations received a lot of exposure in the Beta and which parts
did not.

http://survey.openoffice.org/index.php/732688/

-Rob

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Re: Bug Wrangler Heroes

2014-03-19 Thread Rob Weir
On Wed, Mar 19, 2014 at 11:43 AM, Oliver-Rainer Wittmann
orwittm...@googlemail.com wrote:
 Hi,


 On 18.03.2014 16:26, Rob Weir wrote:

 On Wed, Mar 12, 2014 at 4:41 AM, Rainer Bielefeld
 rainerbielefeld_ooo...@bielefeldundbuss.de wrote:

 Hi all,

 May be you are interested to know how who are the most active bug
 wranglers
 in Bugzilla?

 Because my scripting skills are not very good I used AOO Calc to find out
 with following steps (something quick and dirty):


 We should think of what stats we want.  I can help with scripting it in
 Python.

 1) Maybe a monthly summary, count of new bugs, closed bugs, etc.,
 categorized by product.  Also total comments, count of volunteers
 contributing.

 2) Highlight the bugs with most activity that month

 3) Volunteers with most new bug reports

 4) Volunteers with most comments/activity


 0

 Downloadedhttps://mail-archives.apache.org/mod_mbox/openoffice-issues/201402.mbox
 1   Copied to a .csv
 2   opened document in AOO Calc
 3   Filtered for --- Comment # to find comment headings
 4   Copied visible rows to new sheet
 5   Deleted all until From: Regular expressions find .*from
  and replace with nothing
 6   Delete anything behind name: Regular expressions find .*
  and replace with nothing
 7   Copy to new table and sort
 8   Filter for not empty – no duplicates
 9   Behind every visible contents =COUNTIF(A$1:A$3000;A1)
  (Example for row 1)counts number of duplicates
 10   Copy to empty text documents and replace
   tabulators by blanks for posting here

 The result (only contributors with more than 3 comments) for February
 2014:

 Comments / Name
 ---
 824   Edwin Sharp
 294   Rainer Bielefeld
 174   Armin Le Grand
 142   Oliver-Rainer Wittmann
 126   SVN Robot
 089   Andre
 051   hanya
 041   h...@apache.org
 041   j...@apache.org ---
 035   Marcus
 035   Regina Henschel
 034   Ariel Constenla-Haile
 025   j.nitsc...@ok.de ---
 023   zhaoshzh
 022   Sam Jennings
 018   V Stuart Foote
 017   fanyuz...@gmail.com ---
 016   Andrea Pescetti
 016   Thorsten Wagner
 015   brinzing
 014   liuping
 013   Clarence GUO
 012   jolatt
 012   Rob Weir
 011   aterb...@progressive.com ---
 011   Yuri Dario
 010   bmarcelly
 010   kurt.pfei...@gmail.com ---
 009   Kevin Chilton
 009   lauhub
 009   r...@apache.org ---
 007   gvalla...@gmail.com ---
 007   oooforum
 007   Raphael Bircher
 007   richlv
 007   snoff
 006   Apostolos Syropoulos
 006   behnoosh
 006   hhu...@gmail.com ---
 006   jmpoo
 006   John
 006   Shenfeng Liu
 006   slacka
 005   Aivaras Stepukonis
 005   Andreas S=C3=A4ger
 005   annette_ciancibe...@progressive.com ---
 005   beckyfiedler
 005   digulla
 005   ella_no...@progressive.com ---
 005   Jon Peli Oleaga
 005   JP CASSOU
 004   Akriti
 004   bnjroo
 004   hbie...@gmail.com ---
 004   Kay
 004   Kim Tidwell
 004   laura h
 004   Oukcha
 004   schlocke
 004   SharPorz
 004   Sreedevi
 004   sworddragon
 004   trebly
 004   veathako

 Some more statistics for February:
 -
 2513  Comments
   180  Commenters


 I'm getting different results, though using a Python script, perhaps
 with different assumptions.

 I took all the posts from the February mbox for
 iss...@openoffice.apache.org.  I rejected ones that were release
 blocker processing issues, the ones starting with review or
 4.1.0_release_blocker in the subject.

 For the remaining I looked at the X-Bugzilla-Who header to get the
 name of the person who changed the BZ issue.

 This gives me 3295 changes, from 228 people, more than what you have.
 My top 10 list is:

 el...@apache.org: 1020
 rainerbielefeld_ooo...@bielefeldundbuss.de: 406
 o...@apache.org: 212
 armin.le.gr...@me.com: 175
 svn...@dev.null.org: 126
 awf@googlemail.com: 108
 mar...@apache.org: 90
 h...@apache.org: 79
 j...@apache.org: 62
 hanya.r...@gmail.com: 51

 Maybe I'm counting more than comments and new issue reports?  What
 changes do not require a comment?  Changing the priority of an issue,
 for example?


 Often, I add myself to or remove myself from CC without any comment.
 For my review of issues fixed for AOO 4.1.0 I also just changed the Target
 Milestone field.


That must be it.  If I filter my results to show only those who
entered a comment then my script matches Rainer's results.  Well,
almost.  I'm off by 1 on the commenter count.

For February I see:

99 people submitted 181 new bugs

181 people contributed 2513 comments



Regards,

-Rob

 Just my observations.

 Best regards, Oliver.



 Regards,

 -Rob

 Problems:
 
 New reports are not in the statistics, not a real problem, but my time
 was
 too limited. Hope I did not integrate too many fallacies into my
 calculations ;-)

 Best regards

 Rainer

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Re: Bugzilla - new status request

2014-03-18 Thread Rob Weir
On Tue, Mar 18, 2014 at 12:10 PM, Edwin Sharp el...@mail-page.com wrote:
 Hi



 Unconfirmed bugs which can not be evaluated (e.g. lack of knowledge or
 lack of hardware) get keyword needhelp.

 Currently, according
 [1]https://wiki.openoffice.org/wiki/Issue_lifecycle :

 Unconfirmed bug with lacking description - keyword=needmoreinfo - 14
 days with no answer - Status=RESOLVED-IRREPRODUCIBLE.


Something to keep in mind:  we have the ability, in BZ, to send
reminder notes on issues.  For example, we can send a note to all
needmoreinfo issues untouched for X number of days, warning that the
issue will be closed if there is no response.   We could also invite
the reporter to retest with the latest version of AOO.I did such a
cleanup a few years ago, but it is worth repeating every now and then.

 I suggest:

 Unconfirmed bug with lacking resources to evaluate - keyword=needhelp
 - 30 days with no answer - Status=RESOLVED-QA_GAP.


I'd reserve needhelp for bugs that require a unique special set of
skills, hardware, 3rd party software, etc., to confirm.  Judge this
with respect to the issue's product and component.

For example, if a bug is a crash when running Writer with a 3rd party
commercial OCR or voice transcription software, then mark it
needhelp.  Or if it only crashes when entering Thai text.  Or it
crashes only with a specific printer.

I wouldn't mark an ordinary report needhelp only because no one has
looked at it yet.

To me the key thing about needmoreinfo is we've already tried to
reproduce and could not.  So we've asked for more information from the
user.  If we don't get a response from them we believe it would be
impossible to reproduce the bug.  In fact, it could be quite likely
that there is no bug, only user error.  So closing it is not a big
deal.

But needhelp bugs might be real bugs.  Their problem is not lack of
information, but lack of expertise or tools.  Do we really want to
lose track of them?  I feel worse about marking them as resolved.

If we can identify a specific QA gap, we can use that as an
opportunity to recruit some more QA volunteers.   Especially if there
are themes to which issues are marked needhelp, we could try to find
volunteers with those specific skills.

Regards,

-Rob



 Cheers,

 Edwin

 References

 1. https://wiki.openoffice.org/wiki/Issue_lifecycle

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Re: Beta Survey

2014-03-17 Thread Rob Weir
On Fri, Mar 14, 2014 at 9:16 AM, Rob Weir robw...@apache.org wrote:
 The purpose of having a beta release of 4.1 is to gather feedback from
 users.  Reports to Bugzilla or the mailing list is one source of
 feedback.  But that doesn't give us a good sense of coverage.  If
 there were no beta testers of the Bulgarian translation (for example)
 then we'd probably want to take a closer look, at that specific
 package.

 I'm putting together a beta survey that we can have beta testers fill
 out, to record their testing experience.  I'm thinking of questions
 like:


My question was not very clear.  Sorry.  This note was not a survey.
It was asking for feedback on what questions we should ask on a
survey.  The questions I have here were proposed questions.  If we can
reach consensus on this I can code the survey into our LimeSurvey
instance and we can collect this information from users of the public
beta.

Regards,

-Rob

 1) What platform they ran with

 2) What language they used

 3) How many hours they have used AOO beta

 4) Which apps did they use

 5) What file formats did they read/write

 6) Link to a list of P1 bugs reported on beta:   Did they encounter
 any of these bugs?

 7) Did they encounter any other bugs?  (Nudge them to enter a BZ report)

 8) Did they try any of the new features in AOO 4.1 (list them)

 9) Any other comments (free text response)

 Does anyone have any other suggested questions?

 The plan would be to send out the survey early next week, before the
 beta period is done, so we can react to any feedback.

 -Rob

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Beta Survey

2014-03-14 Thread Rob Weir
The purpose of having a beta release of 4.1 is to gather feedback from
users.  Reports to Bugzilla or the mailing list is one source of
feedback.  But that doesn't give us a good sense of coverage.  If
there were no beta testers of the Bulgarian translation (for example)
then we'd probably want to take a closer look, at that specific
package.

I'm putting together a beta survey that we can have beta testers fill
out, to record their testing experience.  I'm thinking of questions
like:

1) What platform they ran with

2) What language they used

3) How many hours they have used AOO beta

4) Which apps did they use

5) What file formats did they read/write

6) Link to a list of P1 bugs reported on beta:   Did they encounter
any of these bugs?

7) Did they encounter any other bugs?  (Nudge them to enter a BZ report)

8) Did they try any of the new features in AOO 4.1 (list them)

9) Any other comments (free text response)

Does anyone have any other suggested questions?

The plan would be to send out the survey early next week, before the
beta period is done, so we can react to any feedback.

-Rob

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Please Review 4.1 Release Notes

2014-03-07 Thread Rob Weir
https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.1+Release+Notes

I notice that the Release Notes say nothing about the IAccesible2
support.  Shouldn't we have something there about it?  Maybe mention
what AT have been tested and work, and if there are any useful tips
for users?

Any other topics?

The hope is to release the beta early next week.  So it is important
that we have good release notes for that.

Regards,

-Rob

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Seeking test files in SGF and SGV formats

2014-03-07 Thread Rob Weir
Two of the formats we support for import in Draw are:

*.sgf == StarWriter Graphics

and

*.sgv == StarDraw 2.0

Neither are supported for export, so I'm unable to create these
formats from within Draw.

I didn't find any files with these extensions in our SVN tree.  I also
checked Bugzilla to see if any attachments were in these formats.  I
did not find any.

I also searched via Google and did not find any.

Does anyone have, or know where to find a few example files in these formats.

Thanks in advance for any clues!

Note: I was able to find or create sample files in all of the other
formats supported by Draw.

-Rob

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Re: Seeking test files in SGF and SGV formats

2014-03-07 Thread Rob Weir
All set.  Max Merbald sent me some old sgf files he had.  And I was
pointed to some sgv files in the LibreOffice tree (thanks, Caolan!).

-Rob

On Fri, Mar 7, 2014 at 9:11 AM, Rob Weir robw...@apache.org wrote:
 Two of the formats we support for import in Draw are:

 *.sgf == StarWriter Graphics

 and

 *.sgv == StarDraw 2.0

 Neither are supported for export, so I'm unable to create these
 formats from within Draw.

 I didn't find any files with these extensions in our SVN tree.  I also
 checked Bugzilla to see if any attachments were in these formats.  I
 did not find any.

 I also searched via Google and did not find any.

 Does anyone have, or know where to find a few example files in these formats.

 Thanks in advance for any clues!

 Note: I was able to find or create sample files in all of the other
 formats supported by Draw.

 -Rob

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Re: [RELEASE]: refined AOO 4.1 beta schedule

2014-02-27 Thread Rob Weir
On Thu, Feb 27, 2014 at 11:38 AM, jan i j...@apache.org wrote:
 On 27 February 2014 17:18, Jürgen Schmidt jogischm...@gmail.com wrote:

 On 2/27/14 5:11 PM, jan i wrote:
  On 27 February 2014 16:58, Vladislav Stevanovic 
  stevanovicvladis...@gmail.com wrote:
 
  Is it too late for update Serbian language?
  Wlada
 
 
  2014-02-27 16:50 GMT+01:00 Jürgen Schmidt jogischm...@gmail.com:
 
  Hi,
 
  we are still verifying some fixes to identify the Beta as real beta,
  means some branding elements, names etc. And we are working on some
  serious bugfixes that we have identified already.
 
  The current plan is to start the build tomorrow and do the upload over
  the weekend. That means we should have a RC for AOO 4.1 beta available
  at the beginning of next.
 
  The new icons are still not complete and I am not sure how we can or
  should continue here. Replacing them for the final release is probably
  not a good idea.
 
  Work remaining before beta
 
  1) Defect verification
 
  2) Release Notes
  check, update and finalize the release notes [1]
 
  3) Communications
  Clarify the communication/promotion for the beta. For example how many
  users do we want to reach with the beta.
 
  4) Release vote
 
  Based on this a possible schedule can be
 
  March 4th: availability of AOO 41. Beta RC + start vote
 
 
  just for my understanding, dont we need to vote on the beta as well as
 the
  release. We send the beta out to general public, that would normally
  require a vote (might be a fast one).

 exactly, --- availability of Beta RC + start vote ;-)


 ?? you cannot make the beta available before the vote period for the beta
 ends.


Right.  That is what it says availability Beta RC.  It is only the
Release Candidate that is available before the vote.   Before we can
release the beta we need to have a release vote on the beta RC.

-Rob

 Then while the beta is out, we can of course vote for the release.

 rgds
 jan I.



 Juergen

 
  rgds
  jan I.
 
 
  March 10th: public availability of AOO 41. Beta (until March 31th)
  ...: additional snapshot builds based on the beta including showstopper
  fixes
  April 2th: availability of AOO 4.1 RC
  April 7th: public availability of AOO 4.1
 
  Any opinions or feedback
  Juergen
 
 
  [1]
 
 
 https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.1+Release+Notes
 
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Re: [RELEASE]: refined AOO 4.1 beta schedule

2014-02-27 Thread Rob Weir
On Thu, Feb 27, 2014 at 12:09 PM, Edwin Sharp el...@mail-page.com wrote:
 IMHO don't implement new icons. If beta is not general public then increase 
 RC-final duration.


One approach would be to have a quiet beta release, announced only
on dev, qa, users mailing lists and forum.That will attract users
who are already somewhat familiar with the product.

Some users might see it as well on our download webpage, but it would
not be the default choice.

So we might get 1000-2000 users of the beta.

If we think we want more, then we can promote it via blog, social
network, website home page, etc.  This will get more users,
potentially 100,000 or more.  But that does not mean we get more good
quality bug reports in BZ.  It could be messy.

So it is a trade-off.  If we wanted we could start small and then
increase the publicity after a week.

-Rob

 On Thu, Feb 27, 2014, at 17:50, Jürgen Schmidt wrote:
 Hi,

 we are still verifying some fixes to identify the Beta as real beta,
 means some branding elements, names etc. And we are working on some
 serious bugfixes that we have identified already.

 The current plan is to start the build tomorrow and do the upload over
 the weekend. That means we should have a RC for AOO 4.1 beta available
 at the beginning of next.

 The new icons are still not complete and I am not sure how we can or
 should continue here. Replacing them for the final release is probably
 not a good idea.

 Work remaining before beta

 1) Defect verification

 2) Release Notes
 check, update and finalize the release notes [1]

 3) Communications
 Clarify the communication/promotion for the beta. For example how many
 users do we want to reach with the beta.

 4) Release vote

 Based on this a possible schedule can be

 March 4th: availability of AOO 41. Beta RC + start vote
 March 10th: public availability of AOO 41. Beta (until March 31th)
 ...: additional snapshot builds based on the beta including showstopper
 fixes
 April 2th: availability of AOO 4.1 RC
 April 7th: public availability of AOO 4.1

 Any opinions or feedback
 Juergen


 [1]
 https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.1+Release+Notes

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Re: New QA Volunteer

2014-02-27 Thread Rob Weir
On Wed, Feb 26, 2014 at 7:23 AM, Jochen Nitschke j.nitsc...@ok.de wrote:
 Hi,

 I would like to join the bugzilla qa-team (j.nitsc...@ok.de).
 My interests lie in code quality and I would like to learn more about
 unit testing.
 I read the good volunteer orientation till Level 3 dev  qa, subscribed
 some mailing lists and managed to compile the code.
 Is it possible to sign me up for mwiki too? I couldn't find a link.


Hello Jochen,

I've added you to the qa-team in Bugzilla, so you should be OK there now.

We had some spam issues on the MWiki and new accounts were suspended.
But Andrea might be able to help you get in.

As for testing, we're right now doing verification testing of the 4.1
beta release candidate, to make sure that the critical bugs that the
developers marked as fixed are actually fixed.   If you want to help
with that Yuzhen can help you get started.

But you mentioned unit testing...  You might want to ask on the dev
mailing list about that (d...@openoffice.apache.org).  QA doesn't touch
unit testing.   But we do have a Java/Eclipse based GUI automation
testing framework that needs some attention, if you are interested in
that.

Regards,

-Rob



 Best regards
 Jochen Nitschke


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Re: Bugzilla: Keyword regression

2014-02-06 Thread Rob Weir
On Thu, Feb 6, 2014 at 5:12 AM, Edwin Sharp el...@mail-page.com wrote:
 I'm against this recommendation.
 Nothing more harmful to AOO reputation than an old unanswered problem because:
 Lack of basic respect to the person who took the time to report it.
 An indication for no control over the project.


I think the primary sorting mechanism for fixes is based on user
impact, i.e., the severity of the issue, how many users will run into
it, and whether there are adequate workarounds.   An issue is not
necessarily more important just because it is old.

Regressions are special for a different reason.  A regression could be
high severity or low severity.  But a regression is caused by a recent
code change.  So with a regression we're more likely to have a
developer active in the project who caused the defect, who knows that
area of the code well and is able to fix it quickly.  It is easiest to
fix a new bug quickly than to investigate it years later.

I wonder whether a combination of the regression flag and the version
field would give us everything we need to know?  If something is
marked as found in version N and marked as regression then that tells
us that the regression occurred between version N-1 and N, yes?

-Rob


 On Thu, Feb 6, 2014, at 11:52, Rainer Bielefeld wrote:
 Hi,

 currently the manual on
 https://issues.apache.org/ooo/describekeywords.cgi seems to suggest to
 use that keyword also for problems what appeared between OOo 1.0.2 and
 OOo 1.0.3. Such use might be correct as a matter of form, but I think
 useless for QA and developers daly work.

 regression key word indicates a major priority for fixing a bug,
 because appearance of new problems is bad for AOO's reputation. But a
 regression between OOo 1.0.0 and OOo 1.0.1 from 2001 (as an overstated
 example) is nothing what should cause major reputation loss for AOO in 2014.

 So I recommend to limit use of Keyword regression for all Problems
 what appeared with AOO 3.4-dev or later and to add a corresponding hint
 in Bugzilla Help.

 BTW: I recommend to keep those hints in Bugzilla short (not more than 2
 text rows or so) and do link to more elaborated help in the Wiki (for
 example).

 Best regards

 Rainer

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Reminder: ApacheCon 2014 Call for Papers Deadline is Feb 1st

2014-01-27 Thread Rob Weir
The big ApacheCon conference will be April 7-9 in Denver.

You can see the Call for Papers here:

http://events.linuxfoundation.org/events/apachecon-north-america/program/cfp

Who is planning on attending from OpenOffice?

-Rob

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Re: Testing

2014-01-21 Thread Rob Weir
On Tue, Jan 21, 2014 at 2:41 PM, Daniel Nilsson
dannilminus...@gmail.com wrote:
 Hi,

 My name is Daniel and I would like to start doing some testing for the
 OpenOffice project. I was wondering if someone could add me to qa-team in
 bugzilla (dannilminus...@gmail.com) and direct me to some beginners tasks


Hello Daniel,

I've added you to the qa-team in Bugzilla.   Welcome aboard!

Right now most of the testers are doing a Feature Verification Test
pass of OpenOffice 4.1.  If you are interested in helping with that
then you should:

1) Sign up for a Testlink account

2) Respond back to this note with your Testlink ID and tell us what
platform(s) you can test on.

Yuzhen can then assign you a set of test cases to try.

Regards,

-Rob

 Best regards
 Daniel Nilsson

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Re: request for adding to 'qa-team' in Bugzilla

2014-01-15 Thread Rob Weir
On Wed, Jan 15, 2014 at 2:33 PM, Nadya Polidorova moooncan...@gmail.com wrote:
 Hello,

 Could you add my Bugzilla account to 'qa-team'? It's moooncan...@gmail.com.


Done.

-Rob

 Best regards, Nadya

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Re: Web accessibility guidelines -- which ones?

2014-01-10 Thread Rob Weir
On Fri, Jan 10, 2014 at 5:55 AM, Christophe Strobbe
stro...@hdm-stuttgart.de wrote:
 Hi,

 I agree that WCAG 2.0 is the way to go; the current Section 508 is still
 based on a pre-final version of WCAG 1.0 and will hopefully get updated by
 the end of the year.
 I wouldn't aim higher than WCAG 2.0 AA; even WCAG 2.0 A may be a challenge
 at the start.
 With regard to tools, I currently don't know what to recommend because I
 haven't evaluated any such tools recently. WebAIM's WAVE
 http://wave.webaim.org/ (and the Firefox toolbar
 http://wave.webaim.org/toolbar/) and the IDRC's AChecker
 http://achecker.ca/checker/index.php were developed by competent teams.
 I don't know who's behind Total Validator (meaning: I don't know the
 developers).


Thanks. I'll take a look at the other tools as well.  The thing I
liked about Total Validator is it integrates HTML validation, CSS
validation, accessibility checking and spell checking in a single
tool.   I'm seeing errors in all of these areas (though spelling
errors are most usually US versus UK inconsistencies), so it would be
good to fix them all at once.

Regards,

-Rpb


 Best regards,

 Christophe

 Am Fr, 10.01.2014, 04:35 schrieb V Stuart Foote:
 Rob,  *,

... However,  there was a confusing (to me) number of
authorities for accessibility standards.

 It is really pretty simple--WCAG 2.0 is the gold standard for Web content,
 and is applicable to Non-Web Information and Communications Technologies
 (ICT). National and International Standards bodies are basing conformance
 against this standard.

 WCAG 2.0 A, AA, AAA ( also published as  ISO/IEC 40500:2012 )  are
 functional levels of conformance with accessibility standards.
 http://www.w3.org/WAI/intro/wcag

 The reworked AOO Website should probably meet majority of WCAG v2.0 AA
 level requirements. And Apache OpenOffice as a document preparation and
 review program should also strive to meet WCAG level A  AA conformance
 criteria for ICT (http://www.w3.org/TR/wcag2ict/ ).

 Fortunately much of that is accomplished for the website with valid HTML
 5.0 and WAI-ARIA markup.  While the introduction of IAccessible2 to
 supplement MSAA,  and improvements in ATK and NSAccessibility move the
 office suite proper into a better compliance with some notable
 shortcommings.

 In the United States, the existing Accessibility Board US Section 508
 requirements were loosely equivalent to WCAG v1, and are being rewritten
 to match functional levels of WCAG 2.0 A  AA.   The draft proposal for
 U.S. conformance can be found here:

 http://www.access-board.gov/attachments/article/490/draft-rule.pdf

 Also, relevant parts of the European Union EN 301 549 (
 http://www.etsi.org/deliver/etsi_en/301500_301599/301549/01.00.00_20/en_301549v01c.pdf
 ) as work of the European Commision (EC) Mandate M 376 (
 http://www.mandate376.eu/ ) are also based on WCAG v2.0 level A and AA.

 So running conformance validators for WCAG 2.0 A, AA,  AAA is probably
 the correct choice in reworking the web site.

 Stuart


 --
 Christophe Strobbe
 Akademischer Mitarbeiter
 Adaptive User Interfaces Research Group
 Hochschule der Medien
 Nobelstraße 10
 70569 Stuttgart
 Tel. +49 711 8923 2749


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Re: Discussion: Test Effort Estimation Techniques

2014-01-09 Thread Rob Weir
On Thu, Jan 9, 2014 at 6:10 AM, Edwin Sharp el...@mail-page.com wrote:
 Hello
 How is this relevant to us?
 From the Wikipedia page on test effort it is for cost estimation - Apache 
 OpenOffice is developed 100% by volunteers.

It might still make sense, even in a volunteer-led non-profit context.
 It is not a cost in a commercial sense, but we still need to
coordinate things like translation due dates, estimated beta and
release dates, and so on.  We try to line up communications,
interviews with the press, etc., to coincide with milestone dates like
this.  So being able to estimate how long a test pass will take is
useful to predicting these dates.

That said, I'm not sure we do anything very sophisticated here.   What
I've seen is mainly counting test cases and estimating how test
cases/hour a volunteer can execute on average.

-Rob


 Edwin

 On Thu, Jan 9, 2014, at 12:30, akriti wrote:
 Hello All,

 Happy New Year to all..!!

 I am interested in learning and implementing Test Effort Estimation
 techniques.
 Can we discuss about the latest or greatest Effort Estimation techniques
 here/

 It would be nice if OO QA members share their experience.

 Thanks  Regards,
 Akriti Jaiswal

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Web accessibility guidelines -- which ones?

2014-01-09 Thread Rob Weir
I've started taking a look at our website from the perspective of
accessibility.  Since the website is mainly human-authored HTML, with
many authors over several years, we'll need to check individual pages
for problems.  I was going to focus on the top 50 or so pages, which
account for the vast majority of website visits.

I found a number of scanning tools, both web-based and standalone,
that looked good.  However,  there was a confusing (to me) number of
authorities for accessibility standards.  For example, one tool (Total
Validator) offered to check against the following 6 guidelines:

US Section 508
WCAG v1 A
WCAG v1 AA
WCAG 2.0 A
WCAG 2.0 AA
WCAG 2.0 AAA

Does anyone have a good sense for which one is the most
useful/appropriate for our website?

Regards,

-Rob

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Re: Discussion: Test Effort Estimation Techniques

2014-01-09 Thread Rob Weir
On Thu, Jan 9, 2014 at 9:51 PM, akriti email2akr...@gmail.com wrote:
 Thanks Rob and Edwin for response.

 It is general topic discussion and there is no significant relevance to
 open office work related to this topic.




 * It might be useful for volunteers if one wants to know how much effort
 he/she is spending (using any effort technique) while executing tests.

For any estimation work, where I need to estimate my own person work,
I use the techniques described here:

http://en.wikipedia.org/wiki/Personal_software_process

Essentially, define a metric for measuring the amount of work.  Then
find or create a tool to automate measurement.   Then time how long it
takes you do accomplish the tasks.  Over time you then develop a
baseline for quantity of work per unit time, your own personal
productivity value.

For example, with writing code the metric might be non-comment lines
of code.  For testing it might be test cases executed.  For
documentation it might be number of words.  Almost any work where
the tasks come in countable or measurable small pieces can be
estimated using techniques like this.

Where this technique is especially valuable is when you then adjust
your personal process and measure whether your productivity increases
or decreases.   It becomes part of iterative process improvement.


Regards,

-Rob

 Thanks. *

 On Thu, Jan 9, 2014 at 5:05 PM, Rob Weir robw...@apache.org wrote:

 On Thu, Jan 9, 2014 at 6:10 AM, Edwin Sharp el...@mail-page.com wrote:
  Hello
  How is this relevant to us?
  From the Wikipedia page on test effort it is for cost estimation -
 Apache OpenOffice is developed 100% by volunteers.

 It might still make sense, even in a volunteer-led non-profit context.
  It is not a cost in a commercial sense, but we still need to
 coordinate things like translation due dates, estimated beta and
 release dates, and so on.  We try to line up communications,
 interviews with the press, etc., to coincide with milestone dates like
 this.  So being able to estimate how long a test pass will take is
 useful to predicting these dates.

 That said, I'm not sure we do anything very sophisticated here.   What
 I've seen is mainly counting test cases and estimating how test
 cases/hour a volunteer can execute on average.

 -Rob


  Edwin
 
  On Thu, Jan 9, 2014, at 12:30, akriti wrote:
  Hello All,
 
  Happy New Year to all..!!
 
  I am interested in learning and implementing Test Effort Estimation
  techniques.
  Can we discuss about the latest or greatest Effort Estimation techniques
  here/
 
  It would be nice if OO QA members share their experience.
 
  Thanks  Regards,
  Akriti Jaiswal
 
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What build to use for IAccesible2 testing?

2013-11-26 Thread Rob Weir
What is the best stable build to use for IAccesible2 testing?

Is the aoo-win7-snapshot from November 25th the right one?

-Rob

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Re: introduction

2013-11-24 Thread Rob Weir
On Sat, Nov 23, 2013 at 11:18 AM, c wrote:
 Hi,
 I am a beginner in QA and would like to participate in all activities. But
 for start  need something simple. I can test on the following platforms:
 Windows 8 64-bit, Ubuntu 64-bit, I can test printing (Samsung ML-2510,
 EPSON XP-310), have access to MS Office Home and business 2013. Languages:
 English, French, Russian.  I  am willing to learn and I can dedicate 10h+
 per week. Could someone please add me to the qa-team group in Bugzilla.


Hello Maryna,


I am one of our Bugzilla admins.  I can add you to the qa-team.  Have
you already created a BZ account? I did not see one with your gmail
address.   If you have not done so, please create an account for
yourself here:

https://issues.apache.org/ooo

And then send me your BZ user ID.


Thanks!

-Rob


 Thanks end regards
 Maryna Martynenko



 On Wed, Nov 20, 2013 at 7:56 AM, Yuzhen Fan fanyuz...@gmail.com wrote:

 Forwarding to Maryna in case s/he is not subscribed. And Maryna, welcome
 and please let me know your favorite QA tasks (test case execution, test
 case writing, defect handling, etc) when you are ready!

 Regards
 Yu Zhen



 On Mon, Nov 18, 2013 at 2:33 PM, Alexandro Colorado j...@oooes.org wrote:

 Welcome marya make sure to request your accounts on bugzilla and also
 follow the entry module documentation on QA activities.
 --
 Sent from my Nokia N900

 On Sun Nov 17 22:26:35 2013 Maryna Martynenko marmary...@gmail.com
 wrote:
  Hi,
 
  My name is Maryna. I am from Montreal, Canada.
 
  I worked as a software support and quality engineer on ERP projects for
  approx.. 8 yrs and now my goal is to focus more on QA. I would like to
  join QA team and contribute to OpenOffice project.
 
  Thanks and regards,
  Maryna Martynenko




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New Committer: YuZhen Fan (fanyuzhen)

2013-10-22 Thread Rob Weir
The Project Management Committee (PMC) for Apache OpenOffice has asked
YuZhen Fan to become a committer and we are pleased to announce
that she has accepted and taken the ID fanyuzhen.

A warm welcome to YuZhen !

Regards,

Rob, on behalf of the Apache OpenOffice PMC

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Re: QA

2013-10-19 Thread Rob Weir
On Sat, Oct 19, 2013 at 6:28 AM, phillip brown p.b1...@hotmail.com wrote:
 Hello, I'm sending this to request to be added to the qa-team group in 
 Bugzilla, my logon is:  daer...@hotmail.com
Done.

Regards,

-Rob

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Re: Skills, Resources and Mentors

2013-10-02 Thread Rob Weir
On Mon, Sep 30, 2013 at 5:43 PM, Kay Schenk kay.sch...@gmail.com wrote:
 On Mon, Sep 30, 2013 at 8:58 AM, Rob Weir robw...@apache.org wrote:

 This projects depends on volunteer efforts.  We have many routine
 tasks that need to be performed during a release cycle and even during
 ordinarily operation of our website and other public-facing services.

 In many cases a given task is well-understood and many members of the
 project understand how to do it.  For example, moderating the mailing
 lists.  In other areas we might only have a single person who really
 understands how to do a task.   We also have many volunteers, signing
 up on the mailing list and asking how to help, on nearly a daily
 basis.

 There should be a way that we can more clearly identify what the
 routine tasks are, who knows how to do them, who wants to learn how to
 do them, and who is willing to mentor or teach others how to get
 started.

 So I've started the following wiki page to track some of the most
 common tasks in the project:


 https://cwiki.apache.org/confluence/display/OOOUSERS/Skills,+Resources+and+Mentors

 Feel free to insert additional tasks, or to add your name as an
 expert, mentor or someone who wants to learn.

 (Of course there are many other routine tasks performed by Apache
 Infra and not listed here.  I'm focused on the tasks that are owned by
 the AOO project)

 This might also help is identify areas where we are currently
 dependent on a single person and want to train a backup, to cover for
 holidays, etc.

 Regards,

 -Rob

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 I think this is lovely idea but I'm a bit confused over what you mean by
 Learning Resources -- are you thinking people, or web resources or ???


I was thinking of web resources.   So overall the page lists tasks and
skills, and also the resources needed to learn how to perform those
tasks: web resources and experts/mentors in the project.

-Rob



 Thanks.

 --
 -
 MzK

 Truth is stranger than fiction, but it is because Fiction is obliged
  to stick to possibilities. Truth isn't.
  -- Following the Equator, Mark Twain

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Re: Skills, Resources and Mentors

2013-10-01 Thread Rob Weir
On Tue, Oct 1, 2013 at 7:24 AM, Herbert Duerr h...@apache.org wrote:
 On 01.10.2013 07:14, Rainer Bielefeld wrote:

 Tal Daniel schrieb:

 But I couldn't edit the wiki page (I'm logged in to as Talchu).


 Hi,

 I can confirm that problem. I am not familiar with with cwiki, but I
 added myself to Directory of volunteers, where I currently also can't
 find a way how to edit that page.

 It seems currently cwiki only can be edited by very few persons?


 I cannot edit pages in the cwiki either. I was able to do it last week, but
 this week I can't, because the edit-page option is missing. Is this lock-out
 a collateral damage of the release notes being protected?


The web page says: No edit restrictions are defined for this page.
This is under Tools/Restrictions menu item.  Do you see something
differenent?

I was able to edit it (of course).  It looks like Andrea was as well.

-Rob


 Herbert


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Re: Skills, Resources and Mentors

2013-10-01 Thread Rob Weir
On Tue, Oct 1, 2013 at 8:10 AM, Rainer Bielefeld
rainerbielefeld_ooo...@bielefeldundbuss.de wrote:
 Rob Weir schrieb:


 The web page says: No edit restrictions are defined for this page.


 Hi Rob,

 I see the same, but unfortunately I see no Click here to edit page link. I
 can't remember where it was, but because of the other comments here I think
 it's not a problem with my memory, but simply the edit link is invisible for
 users with low permission level.


Upper right corner of page: Edit, Share, Add, Tools menu items.


 Can you send a screenshot showing where the Click for Edit function should
 be visible (or attach it in a new Bug for this issue)?


 CU

 Rainer

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Re: Skills, Resources and Mentors

2013-10-01 Thread Rob Weir
On Tue, Oct 1, 2013 at 9:19 AM, Rainer Bielefeld
rainerbielefeld_ooo...@bielefeldundbuss.de wrote:
 Rob Weir schrieb:


 Upper right corner of page: Edit, Share, Add, Tools menu items.



 Hi Rob,

 Als long as I am not logged in I only see Tools, after LogIn additionally
 Share.

 But not Edit, Add. And I am pretty sure that they were available for me
 few weeks ago.


OK.  There were some changes made to the ACL to prevent accidental
changes to the release notes.  But the impact of the ACL change was
supposed to be limited to the release notes.  I'll see if I can find
more.  I'll resend the root email when we can all actually edit the
wiki ;-)

-Rob



 CU

 Rainer


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Skills, Resources and Mentors

2013-09-30 Thread Rob Weir
This projects depends on volunteer efforts.  We have many routine
tasks that need to be performed during a release cycle and even during
ordinarily operation of our website and other public-facing services.

In many cases a given task is well-understood and many members of the
project understand how to do it.  For example, moderating the mailing
lists.  In other areas we might only have a single person who really
understands how to do a task.   We also have many volunteers, signing
up on the mailing list and asking how to help, on nearly a daily
basis.

There should be a way that we can more clearly identify what the
routine tasks are, who knows how to do them, who wants to learn how to
do them, and who is willing to mentor or teach others how to get
started.

So I've started the following wiki page to track some of the most
common tasks in the project:

https://cwiki.apache.org/confluence/display/OOOUSERS/Skills,+Resources+and+Mentors

Feel free to insert additional tasks, or to add your name as an
expert, mentor or someone who wants to learn.

(Of course there are many other routine tasks performed by Apache
Infra and not listed here.  I'm focused on the tasks that are owned by
the AOO project)

This might also help is identify areas where we are currently
dependent on a single person and want to train a backup, to cover for
holidays, etc.

Regards,

-Rob

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Re: Note: Updated BZ for new AOO version

2013-09-30 Thread Rob Weir
On Mon, Sep 30, 2013 at 5:47 PM, Andrea Pescetti pesce...@apache.org wrote:
 On 27/09/2013 Rob Weir wrote:

 I've deactivated 4.0.1-dev as a version for new defects.  I've added
 4.0.1 as new version.  There already exists a 4.1.0-dev version string
 I also deactivated 4.0.1 as a milestone assignment.


 Is it possible to add 4.0.1 to the Latest confirmation on field?


Done.

-Rob

 Thanks,
   Andrea.


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Note: Updated BZ for new AOO version

2013-09-27 Thread Rob Weir
I've deactivated 4.0.1-dev as a version for new defects.  I've added
4.0.1 as new version.  There already exists a 4.1.0-dev version string

I also deactivated 4.0.1 as a milestone assignment.

Note: there are three bugs that are assigned the 4.0.1 milestone but
are not marked as fixed, or even marked as accepted:

118363 Base code iss...@openoffice.apache.org CONF --- Copy From OOo
Base Query Fails To Grab Full Selection

122094 Writer save-exp iss...@openoffice.apache.org CONF --- Protected
MS WORD documents opened in OPEN OFFICE lose the protection

123311 Native-L eu iss...@openoffice.apache.org CONF --- UI: Print
dialog shows wrong texts in menu 'File - Print - General

I'll reset these to have no milestone.  I don't think we want defects
with a milestone assignment unless someone has taken ownership of
them.

Regards,

-Rob

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Reminder: Time to update your entry in the Directory of Volunteers

2013-09-25 Thread Rob Weir
We'll soon be releasing Apache OpenOffice 4.0.1.  We want to give
recognition to the many volunteers who contribute to the success of
OpenOffice.  One way we give credit is in our Directory of Volunteers.
 We link to this from the Help/About box of the product, as well as in
blog posts and release announcements.

If you have not already added yourself to the Directory, please do so.
  Anyone can sign up for a wiki account.

The Directory of Volunteers can be found here:

https://cwiki.apache.org/confluence/display/OOOUSERS/Directory+of+Volunteers

Thanks!

-Rob

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Re: Hi I need 'commit rights' so I can confirm the bugs on Bugzilla.

2013-08-25 Thread Rob Weir
On Sun, Aug 25, 2013 at 10:32 AM, daf safaa dafsa...@gmail.com wrote:
 Hi im safaa a moroccan student, i used openoffice for doing report in
 openerp.
 I think i can start contributing with QA because it will allow me to put my
 years as
  a user to help other users and also learn the suite better, i also want to
 give back to free software.


Hi Safaa, I'm happy to meet you.  I'm in the U.S., in Massachusetts,
near Boston.  You can see the info on our other QA volunteers on the
wiki here:

https://cwiki.apache.org/confluence/display/OOOUSERS/Directory+of+Volunteers

(You're also welcome to add your own testing preferences there)

I've added you to the qa-team group in Bugzilla, so you should not
be able to edit defect reports.

We released Apache OpenOffice 4.0 around a month ago.  Right now most
of us are reviewing bug reports submitted by 4.0 users and trying to
confirm issues.   You can find details about this task in the Easy QA
Task: Confirm New Defect Reports section of our QA orientation page:

http://openoffice.apache.org/orientation/intro-qa.html

Regards,

-Rob

 Regards


 2013/8/24 Rob Weir robw...@apache.org

 Hello, and Welcome to the Apache OpenOffice QA Team!

 I'd recommend that you start with taking a look at our New Volunteer
 Orientation pages here:

 http://openoffice.apache.org/orientation/

 It is recommended for new volunteers to start with sending a note to
 the mailing list introducing themselves.  Tell us a little bit of who
 you are, where you are from, any previous experience with OpenOffice
 or software testing, etc.

 Thanks!

 -Rob


 On Fri, Aug 23, 2013 at 11:50 AM, daf safaa dafsa...@gmail.com wrote:
 



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Re: Hi I need 'commit rights' so I can confirm the bugs on Bugzilla.

2013-08-24 Thread Rob Weir
Hello, and Welcome to the Apache OpenOffice QA Team!

I'd recommend that you start with taking a look at our New Volunteer
Orientation pages here:

http://openoffice.apache.org/orientation/

It is recommended for new volunteers to start with sending a note to
the mailing list introducing themselves.  Tell us a little bit of who
you are, where you are from, any previous experience with OpenOffice
or software testing, etc.

Thanks!

-Rob


On Fri, Aug 23, 2013 at 11:50 AM, daf safaa dafsa...@gmail.com wrote:


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Is anyone using Apple Pages?

2013-08-21 Thread Rob Weir
If possible I'd like to get two test files saved from Pages:

1) An Empty document

2) A document that has a simple string, like hello world

Both saved in DOC format.

I'm seeing some reports claiming that DOC exports from Pages crashes
AOO 4.0.   I have a complicated example file.  But I'd like to see
simple ones as well, if possible.

If you can create such test documents, please attach them to this BZ issue:

https://issues.apache.org/ooo/show_bug.cgi?id=122935

Thanks!

-Rob

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Re: Example of spreadsheet formula testing

2013-08-19 Thread Rob Weir
On Mon, Aug 19, 2013 at 7:47 AM, janI j...@apache.org wrote:
 On 19 August 2013 13:28, Rob Weir robw...@apache.org wrote:

 On Mon, Aug 19, 2013 at 6:53 AM, Regina Henschel
 rb.hensc...@t-online.de wrote:
  Hi Rob,
 
  Rob Weir schrieb:
 
  Moving this topic to its own thread.
 
 
  It should be possible to code a very thorough set of test cases in a
  spreadsheet, without using macros or anything fancy.  Just careful
  reading of the ODF 1.2 specification and simple spreadsheet logic.
 
 
  Reading ODF1.2 specifications will not help for all functions. For
 example
  the specification of the Bessel-functions rely on the fact, that
 interested
  readers will find the definition other where, using the function names.
 [I
  know you will say, write an issue and make a proposal ;)]
 

 That's fine.  You rely on other sources that are more trusted than the
 standard or the implementations.  Tables of special functions, for
 example, can be found in books like Abramowicz and Steugen.  Also, the
 NIST's newer Digital Library of Mathematical Functions, which has a
 nice table of software applications that implement each function:

 http://dlmf.nist.gov/software/

 The main point is that we should not rely on a self-referential
 definition of a function, automatically taking AOO behavior as the
 correct behavior.  And I would not trust Excel in all cases, since
 there is ample published criticism of some of their numeric
 algorithms.  So I'd rely more on specialized software.


 We have a good saying from the the viking times, you need to bake your
 bread, before you can eat it.

 Before we get out on a very long math trail (which of course is correct),
 lets not loose the target.

 If we just had one or more spreadsheets, that could check that all
 functions worked like the did yesterday (regression testing), we would have
 taken a giant step towards automated testing and at the same made better
 quality and saved tester time to more special problems

 So in short, lets focus on testing what we have. Assuming it works today is
 to me a good assumption, and in the few cases where it turns out that it
 does not, we simply adapt the test spreadsheet. This approach would have
 the nice benefit, that we can tell our users exactly which functions have
 changed in a release.


As mentioned before, if we make test spreadsheets per the example I
gave earlier then you automatically record the current behavior of
AOO.   It requires no extra work.  And you also validate that this is
the correct value, which is worth doing as well, though that part does
require more work.  But in either case a large portion of the work is
designing the test so you pick the right input values to fully test
the function's behavior, e.g., error cases and other edge values.
That is the core essential work, regardless of what kind of automation
we use or don't use.  That is where the real mental work occurs.

-Rob



 rgds
 jan I.




 Regards,

 -Rob


  Kind regards
  Regina
 
 
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Example of spreadsheet formula testing

2013-08-16 Thread Rob Weir
Moving this topic to its own thread.

It should be possible to code a very thorough set of test cases in a
spreadsheet, without using macros or anything fancy.  Just careful
reading of the ODF 1.2 specification and simple spreadsheet logic.

I'd like to share an example of this that I created for one of the ODF
Plugfests.  This is a test of a single function -- YEARFRAC.  You
probably have never touched this function, but it exhibits all the
pathological behavior, in a purer form, of the other financial
functions.  Specifically, it is a pure test of our date counting
conventions, the various ways that accountants handle date
calculations.

The test document is here:

http://www.robweir.com/basis-test.xls

(I did it in XLS format since I wanted to make sure Microsoft could
use it at the Plugfest as well.  At that time they were not able to
read ODF formulas.)

This is likely the most complicated set of test cases of any
spreadsheet formula.  So if we can test YEARFRAC this way then we can
test any function this way.

Column C is the formula to evaluate.  Column F is the expected value,
which is calculated by hand, according to the ODF standard.  And
colu,mn G reports whether they match or not.  (This would be a good
place for us to use conditional formatting as well, though in the
Plugfest case I needed to make the spreadsheet be as vanilla as
possible so every editor could load it)

Note that this is an exhaustive set of test cases that aim to test
every corner of the formula.  It is a torture test.  Excel gets all
the test cases right.  Not a surprise, since we took Excel's behavior
as normative when writing this part of the standard.

If we used an approach like this on the other spreadsheet functions,
we could have a semi-automated test suite that would practically
guarantee that Calc is free of calculations errors.  Once we're
written the test cases, a modest upfront investment, it will benefit
us with every release we do.  Heck, it would benefit LibreOffice,
Gnumeric, Calligra as well, maybe even Microsoft and Google, though
they might already have such test cases defined internally.

Anyone interesting in helping with this kind of test case development?

Any ideas on how to fully automate this?  ODF 1.2 is very strict, so
we're not starting from a  perfect score.  But we should find an easy
way to report on regressions.

-Rob

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Re: Some thoughts on quality

2013-08-15 Thread Rob Weir
On Thu, Aug 15, 2013 at 6:58 AM, Jürgen Schmidt jogischm...@gmail.com wrote:
 On 8/15/13 12:19 PM, janI wrote:
 On Aug 15, 2013 11:14 AM, Jürgen Schmidt jogischm...@gmail.com wrote:

 On 8/14/13 8:30 PM, Rob Weir wrote:
 On Wed, Aug 14, 2013 at 1:55 PM, janI j...@apache.org wrote:
 On 14 August 2013 19:36, Edwin Sharp el...@mail-page.com wrote:

 Dear Rob
 The 4.0 release was too ambitious - we should advance in smaller
 steps.
 Nothing compares to general public testing - betas and release
 candidates
 should not be avoided.
 TestLink cases should be less comprehesive (in terms of feature
 coverage)
 and more stress testing oriented.
 Regards,
 Edwin

 On Wed, Aug 14, 2013, at 19:59, Rob Weir wrote:
 We're working now on AOO 4.0.1, to fix defects in AOO 4.0.0.  The
 fact
 that we're doing this, and their are no arguments against it, shows
 that we value quality.   I'd like to take this a step further, and
 see
 what we can learn from the defects in AOO 4.0.0 and what we can do
 going forward to improve.

 Quality, in the end, is a process, not a state of grace.  We improve
 by working smarter, not working harder.  The goal should be to learn
 and improve, as individuals and as a community.

 Every regression that made it into 4.0.0 was added there by a
 programmer.  And the defect went undetected by testers.  This is not
 to blame.  It just means that we're all human.  We know that.  We all
 make mistakes.  I make mistakes.  A quality process is not about
 becoming perfect, but about acknowledging that we make mistakes and
 that certain formal and informal practices are needed to prevent and
 detect these mistakes.

 But enough about generalities.  I'm hoping you'll join with me in
 examining the 32 confirmed 4.0.0 regression defects and answering a
 few questions:

 1) What caused the bug?   What was the root cause?  Note:
 programmer error is not really a cause.  We should ask what caused
 the error.

 2) What can we do to prevent bugs like this from being checked in?

 3) Why wasn't the bug found during testing?  Was it not covered by
 any
 existing test case?  Was a test case run but the defect was not
 recognized?  Was the defect introduced into the software after the
 tests had already been executed?

 4) What can we do to ensure that bugs like this are caught during
 testing?

 So 2 basic questions -- what went wrong and how can we prevent it in
 the future, looked at from perspective of programmers and testers.
  If
 we can keep these questions in mind, and try to answer them, we may
 be
 able to find some patterns that can lead to some process changes for
 AOO 4.1.

 You can find the 4.0.0 regressions in Bugzilla here:



 https://issues.apache.org/ooo/buglist.cgi?cmdtype=doremremaction=runnamedcmd=400_regressionssharer_id=248521list_id=80834


 Regards,

 -Rob


 I strongly believe that one of the things that went wrong is our
 limited
 possibility to retest (due to resources), when I look at our current
 manual

 I wonder about that as well.  That's one reason it would be good to
 know how many of the confirmed regressions were introduced late in the
 release process, and thus missed coverage in our full test pass.

 testcases, a lot of those could be automated, e.g. with a simple UI
 macro,
 that would enable us to run these test cases with every build. It may
 sound
 like a dream but where I come from, we did that every night, and it
 caught
 a lot of regression bugs and sideeffects.


 This begs the question:  Is the functionality of the regressions
 covered by our test cases?  Or are they covered but we didn't execute
 them?  Or we executed them but didn't recognize the defect?  I don't
 know (yet).

 A simple start, if to request that every bug fix, is issued with at
 least
 one test case (automated or manual).


 Often there is, though this information lives in Bugzilla.  One thing
 we did on another (non open source) project is to mark defects in our
 bugtracking system that should become test cases.   Not every bug did
 that.  For example, a defect report to update a mispelling in the UI
 would not lead to a new test case.  But many would.

 we have the automated test framework that needs some more attention and
 polishing. And of course the tests have to improved to get satisfying
 result.

 We have

 BVT - build verification test
 FVT - functional verification test
 PVT - performance verification test
 SVT - system verification test

 But I have to confess that I have limited knowledge about it yet

 I aware that we ha a limited automated framework, at least thats what I
 found and played with.

 but, it is not integrated into our build, or our buildbot. Especially
 testing in buildbot gives better qa. An manually controlled automated test
 is not really an ideal solution.

 +1 and I think it was the intended idea behind this, have it run on a
 regular basis ideally on the build bots. The work is not finished and
 have to be done as so many open work items.
 If thet run more stable

Re: Some thoughts on quality

2013-08-15 Thread Rob Weir
On Thu, Aug 15, 2013 at 8:29 AM, Jürgen Schmidt jogischm...@gmail.com wrote:
 On 8/15/13 1:33 PM, Rob Weir wrote:
 On Thu, Aug 15, 2013 at 6:58 AM, Jürgen Schmidt jogischm...@gmail.com 
 wrote:
 On 8/15/13 12:19 PM, janI wrote:
 On Aug 15, 2013 11:14 AM, Jürgen Schmidt jogischm...@gmail.com wrote:

 On 8/14/13 8:30 PM, Rob Weir wrote:
 On Wed, Aug 14, 2013 at 1:55 PM, janI j...@apache.org wrote:
 On 14 August 2013 19:36, Edwin Sharp el...@mail-page.com wrote:

 Dear Rob
 The 4.0 release was too ambitious - we should advance in smaller
 steps.
 Nothing compares to general public testing - betas and release
 candidates
 should not be avoided.
 TestLink cases should be less comprehesive (in terms of feature
 coverage)
 and more stress testing oriented.
 Regards,
 Edwin

 On Wed, Aug 14, 2013, at 19:59, Rob Weir wrote:
 We're working now on AOO 4.0.1, to fix defects in AOO 4.0.0.  The
 fact
 that we're doing this, and their are no arguments against it, shows
 that we value quality.   I'd like to take this a step further, and
 see
 what we can learn from the defects in AOO 4.0.0 and what we can do
 going forward to improve.

 Quality, in the end, is a process, not a state of grace.  We improve
 by working smarter, not working harder.  The goal should be to learn
 and improve, as individuals and as a community.

 Every regression that made it into 4.0.0 was added there by a
 programmer.  And the defect went undetected by testers.  This is not
 to blame.  It just means that we're all human.  We know that.  We all
 make mistakes.  I make mistakes.  A quality process is not about
 becoming perfect, but about acknowledging that we make mistakes and
 that certain formal and informal practices are needed to prevent and
 detect these mistakes.

 But enough about generalities.  I'm hoping you'll join with me in
 examining the 32 confirmed 4.0.0 regression defects and answering a
 few questions:

 1) What caused the bug?   What was the root cause?  Note:
 programmer error is not really a cause.  We should ask what caused
 the error.

 2) What can we do to prevent bugs like this from being checked in?

 3) Why wasn't the bug found during testing?  Was it not covered by
 any
 existing test case?  Was a test case run but the defect was not
 recognized?  Was the defect introduced into the software after the
 tests had already been executed?

 4) What can we do to ensure that bugs like this are caught during
 testing?

 So 2 basic questions -- what went wrong and how can we prevent it in
 the future, looked at from perspective of programmers and testers.
  If
 we can keep these questions in mind, and try to answer them, we may
 be
 able to find some patterns that can lead to some process changes for
 AOO 4.1.

 You can find the 4.0.0 regressions in Bugzilla here:



 https://issues.apache.org/ooo/buglist.cgi?cmdtype=doremremaction=runnamedcmd=400_regressionssharer_id=248521list_id=80834


 Regards,

 -Rob


 I strongly believe that one of the things that went wrong is our
 limited
 possibility to retest (due to resources), when I look at our current
 manual

 I wonder about that as well.  That's one reason it would be good to
 know how many of the confirmed regressions were introduced late in the
 release process, and thus missed coverage in our full test pass.

 testcases, a lot of those could be automated, e.g. with a simple UI
 macro,
 that would enable us to run these test cases with every build. It may
 sound
 like a dream but where I come from, we did that every night, and it
 caught
 a lot of regression bugs and sideeffects.


 This begs the question:  Is the functionality of the regressions
 covered by our test cases?  Or are they covered but we didn't execute
 them?  Or we executed them but didn't recognize the defect?  I don't
 know (yet).

 A simple start, if to request that every bug fix, is issued with at
 least
 one test case (automated or manual).


 Often there is, though this information lives in Bugzilla.  One thing
 we did on another (non open source) project is to mark defects in our
 bugtracking system that should become test cases.   Not every bug did
 that.  For example, a defect report to update a mispelling in the UI
 would not lead to a new test case.  But many would.

 we have the automated test framework that needs some more attention and
 polishing. And of course the tests have to improved to get satisfying
 result.

 We have

 BVT - build verification test
 FVT - functional verification test
 PVT - performance verification test
 SVT - system verification test

 But I have to confess that I have limited knowledge about it yet

 I aware that we ha a limited automated framework, at least thats what I
 found and played with.

 but, it is not integrated into our build, or our buildbot. Especially
 testing in buildbot gives better qa. An manually controlled automated test
 is not really an ideal solution.

 +1 and I think it was the intended idea behind this, have it run on a
 regular basis ideally

Some thoughts on quality

2013-08-14 Thread Rob Weir
We're working now on AOO 4.0.1, to fix defects in AOO 4.0.0.  The fact
that we're doing this, and their are no arguments against it, shows
that we value quality.   I'd like to take this a step further, and see
what we can learn from the defects in AOO 4.0.0 and what we can do
going forward to improve.

Quality, in the end, is a process, not a state of grace.  We improve
by working smarter, not working harder.  The goal should be to learn
and improve, as individuals and as a community.

Every regression that made it into 4.0.0 was added there by a
programmer.  And the defect went undetected by testers.  This is not
to blame.  It just means that we're all human.  We know that.  We all
make mistakes.  I make mistakes.  A quality process is not about
becoming perfect, but about acknowledging that we make mistakes and
that certain formal and informal practices are needed to prevent and
detect these mistakes.

But enough about generalities.  I'm hoping you'll join with me in
examining the 32 confirmed 4.0.0 regression defects and answering a
few questions:

1) What caused the bug?   What was the root cause?  Note:
programmer error is not really a cause.  We should ask what caused
the error.

2) What can we do to prevent bugs like this from being checked in?

3) Why wasn't the bug found during testing?  Was it not covered by any
existing test case?  Was a test case run but the defect was not
recognized?  Was the defect introduced into the software after the
tests had already been executed?

4) What can we do to ensure that bugs like this are caught during testing?

So 2 basic questions -- what went wrong and how can we prevent it in
the future, looked at from perspective of programmers and testers.  If
we can keep these questions in mind, and try to answer them, we may be
able to find some patterns that can lead to some process changes for
AOO 4.1.

You can find the 4.0.0 regressions in Bugzilla here:

https://issues.apache.org/ooo/buglist.cgi?cmdtype=doremremaction=runnamedcmd=400_regressionssharer_id=248521list_id=80834


Regards,

-Rob

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Re: Some thoughts on quality

2013-08-14 Thread Rob Weir
I apologize in advance if my note was note clear.  I'm not at all
interested in off-the-cuff opinions.  We all have our opinions.  But
I'm only interested in fact-based analysis of the actual regressions
reported in BZ.   Specifically:  what caused the actually defects that
ended up in 4.0.0 and what could have been done to prevent it.
General recommendations, like more time, not backed by specific
analysis, are not very useful.  And remember, there will never be
enough time to improve quality with a suboptimal process.  The goal
should be (IMHO) to improve the process, i.e., work smarter, not
harder.

Regards,

-Rob

On Wed, Aug 14, 2013 at 12:59 PM, Rob Weir robw...@apache.org wrote:
 We're working now on AOO 4.0.1, to fix defects in AOO 4.0.0.  The fact
 that we're doing this, and their are no arguments against it, shows
 that we value quality.   I'd like to take this a step further, and see
 what we can learn from the defects in AOO 4.0.0 and what we can do
 going forward to improve.

 Quality, in the end, is a process, not a state of grace.  We improve
 by working smarter, not working harder.  The goal should be to learn
 and improve, as individuals and as a community.

 Every regression that made it into 4.0.0 was added there by a
 programmer.  And the defect went undetected by testers.  This is not
 to blame.  It just means that we're all human.  We know that.  We all
 make mistakes.  I make mistakes.  A quality process is not about
 becoming perfect, but about acknowledging that we make mistakes and
 that certain formal and informal practices are needed to prevent and
 detect these mistakes.

 But enough about generalities.  I'm hoping you'll join with me in
 examining the 32 confirmed 4.0.0 regression defects and answering a
 few questions:

 1) What caused the bug?   What was the root cause?  Note:
 programmer error is not really a cause.  We should ask what caused
 the error.

 2) What can we do to prevent bugs like this from being checked in?

 3) Why wasn't the bug found during testing?  Was it not covered by any
 existing test case?  Was a test case run but the defect was not
 recognized?  Was the defect introduced into the software after the
 tests had already been executed?

 4) What can we do to ensure that bugs like this are caught during testing?

 So 2 basic questions -- what went wrong and how can we prevent it in
 the future, looked at from perspective of programmers and testers.  If
 we can keep these questions in mind, and try to answer them, we may be
 able to find some patterns that can lead to some process changes for
 AOO 4.1.

 You can find the 4.0.0 regressions in Bugzilla here:

 https://issues.apache.org/ooo/buglist.cgi?cmdtype=doremremaction=runnamedcmd=400_regressionssharer_id=248521list_id=80834


 Regards,

 -Rob

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Re: Some thoughts on quality

2013-08-14 Thread Rob Weir
On Wed, Aug 14, 2013 at 1:55 PM, janI j...@apache.org wrote:
 On 14 August 2013 19:36, Edwin Sharp el...@mail-page.com wrote:

 Dear Rob
 The 4.0 release was too ambitious - we should advance in smaller steps.
 Nothing compares to general public testing - betas and release candidates
 should not be avoided.
 TestLink cases should be less comprehesive (in terms of feature coverage)
 and more stress testing oriented.
 Regards,
 Edwin

 On Wed, Aug 14, 2013, at 19:59, Rob Weir wrote:
  We're working now on AOO 4.0.1, to fix defects in AOO 4.0.0.  The fact
  that we're doing this, and their are no arguments against it, shows
  that we value quality.   I'd like to take this a step further, and see
  what we can learn from the defects in AOO 4.0.0 and what we can do
  going forward to improve.
 
  Quality, in the end, is a process, not a state of grace.  We improve
  by working smarter, not working harder.  The goal should be to learn
  and improve, as individuals and as a community.
 
  Every regression that made it into 4.0.0 was added there by a
  programmer.  And the defect went undetected by testers.  This is not
  to blame.  It just means that we're all human.  We know that.  We all
  make mistakes.  I make mistakes.  A quality process is not about
  becoming perfect, but about acknowledging that we make mistakes and
  that certain formal and informal practices are needed to prevent and
  detect these mistakes.
 
  But enough about generalities.  I'm hoping you'll join with me in
  examining the 32 confirmed 4.0.0 regression defects and answering a
  few questions:
 
  1) What caused the bug?   What was the root cause?  Note:
  programmer error is not really a cause.  We should ask what caused
  the error.
 
  2) What can we do to prevent bugs like this from being checked in?
 
  3) Why wasn't the bug found during testing?  Was it not covered by any
  existing test case?  Was a test case run but the defect was not
  recognized?  Was the defect introduced into the software after the
  tests had already been executed?
 
  4) What can we do to ensure that bugs like this are caught during
 testing?
 
  So 2 basic questions -- what went wrong and how can we prevent it in
  the future, looked at from perspective of programmers and testers.  If
  we can keep these questions in mind, and try to answer them, we may be
  able to find some patterns that can lead to some process changes for
  AOO 4.1.
 
  You can find the 4.0.0 regressions in Bugzilla here:
 
 
 https://issues.apache.org/ooo/buglist.cgi?cmdtype=doremremaction=runnamedcmd=400_regressionssharer_id=248521list_id=80834
 
 
  Regards,
 
  -Rob


 I strongly believe that one of the things that went wrong is our limited
 possibility to retest (due to resources), when I look at our current manual

I wonder about that as well.  That's one reason it would be good to
know how many of the confirmed regressions were introduced late in the
release process, and thus missed coverage in our full test pass.

 testcases, a lot of those could be automated, e.g. with a simple UI macro,
 that would enable us to run these test cases with every build. It may sound
 like a dream but where I come from, we did that every night, and it caught
 a lot of regression bugs and sideeffects.


This begs the question:  Is the functionality of the regressions
covered by our test cases?  Or are they covered but we didn't execute
them?  Or we executed them but didn't recognize the defect?  I don't
know (yet).

 A simple start, if to request that every bug fix, is issued with at least
 one test case (automated or manual).


Often there is, though this information lives in Bugzilla.  One thing
we did on another (non open source) project is to mark defects in our
bugtracking system that should become test cases.   Not every bug did
that.  For example, a defect report to update a mispelling in the UI
would not lead to a new test case.  But many would.

Regards,

-Rob

 rgds
 jan I.


 
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Re: Requesting privileges to the QA list

2013-08-13 Thread Rob Weir
On Tue, Aug 13, 2013 at 5:52 AM, Marco A.G.Pinto 
marcoagpi...@mail.telepac.pt wrote:

  Hello!

 I want to help, give me rights, my e-mail is: marcoagpi...@mail.telepac.pt



Done.

Thanks!

-Rob



 [10:36] JZA you do need to request priviledges to the qa list
 [10:36] JZA we have that documented on the introductory modules for QA
 [10:37] JZA is just saying I want to help, please give me righs, my
 email is 
 [10:37] JZA u'll get it in a day, and be ready to go.

 Thanks!

 Kind regards,
Marco A.G.Pinto
  ---

 --



Re: COMDEV-76 [GSoC] Test Document Generator/Permutator for Apache OpenOffice

2013-08-13 Thread Rob Weir
On Tue, Aug 13, 2013 at 11:42 AM, Sony Kovoor sonyckov...@gmail.com wrote:
 Hi all,

 I am an open source enthusiast and when I heard about ASF Mentoring
 program[1] conducted in association with ICFOSS[2] in India by Luciano
 Resende[3], i attended it

 As a part of the program, we have to take up an idea from 2013 ICFOSS
 Programme Project Ideas JIRA[4] and solve it under a formal mentor. I have
 submitted my proposal for COMDEV 76[5] [6] and was approved.


Hi Sony,

Welcome to the QA team.  I'm looking forward to working with you on
this project.

 So before starting the work, i would like to do a brief analysis of the
 present strategies and testing systems. So if any one could briefly explain
 the present testing system, it would be of great help. Also i would like to
 know what you expect from a Test Document Generator/Permutator.


The current formal testing is done using test management system called
TestLink.  It lists steps for the tester to attempt, along with the
expected results.  A test case, for example, could say to load a
particular document file and verify that it renders correctly.  There
are 100's of test cases which we try to run on all of our supported
platforms for each release.

A document generator could help us make more test documents,
especially ones that would be difficult to create by hand.

To understand why it is good to think of what makes a good QA test
case.  Suppose you have a program that is a simple 4-function
calculator applications.  There are an infinite number of possible
test cases.  So you cannot test everything.  So what test cases would
you try?

An experienced QA expert would do three main things:

1) Write some test cases for the main stream functionality, e.g., 1+2,
 4/2.3,  5*6.2, 0-17.2

2) Test the error handling of the application, e.g., 0/0, 1/0,  -+-3//2, etc.

3) Test the limits and the edge cases, e.g, tests with extremely
long expressions, deeply nested parentheses, extremely large and small
numbers, etc.

Everyone knows to test the cases in #1, but the other two are key,
This is what it means to think like a bug.  These are the areas
where developers are most likely to make errors.  Every competent
programmer will get the mainstream functionality correct.  But the
edge cases, these are where the bugs often are.

So what does this mean for an application like OpenOffice?  What are
our limits and edge cases?

I think of things like:

1) Extremely long documents

2) Documents with very large number of styles

3) Documents with deeply nested lists

4) Documents that use every color in the color palette

5) Documents that have 100 footnotes on a single page.

6) Documents that use every system font available

Things like that.

It would be wonderful to have a tool that could be used, with very
little programmer required, for testers to generate test documents
like this.

It is even possible to generate mainstream test cases in some cases.
For example, with spreadsheet functions.  A trivial example.  the OR()
function takes a list of parameters and returns  TRUE if any one of
the parameters evaluates to TRUE, otherwise it returns FALSE.  So
OR('B''A';0;-1) will return TRUE.

It should be possible, to describe the arguments of a spreadsheet
function formally and then to generate numerous test cases for it,
including edge cases and limits tests.

Regina (cc'ed) might have some ideas here as well regarding
spreadsheet function testing.

Regards,

-Rob


 All your valuable suggestions would be of a great help.

 Thanking you all,

 Regards,

 [1] http://community.apache.org/mentoringprogramme-icfoss-pilot.html

 [2] http://icfoss.org/

 [3] http://people.apache.org/~lresende

 [4] https://issues.apache.org/jira/issues/?filter=12324056

 [5] https://issues.apache.org/jira/browse/COMDEV-76

 [6]
 https://cwiki.apache.org/confluence/display/COMDEV/Test+Document+Generator+or+Permutator+for+Apache+OpenOffice


 --
 Sony Cyriac
 Kovoor Puthen Purayil

 E Mail   : sonyckov...@gmail.com

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Re: [QA]

2013-08-12 Thread Rob Weir
On Sat, Aug 10, 2013 at 8:46 PM, Camelia Brown cambrownapa...@gmail.com wrote:
 My Bugzilla ID is cambrownapa...@gmail.com. I'm running Windows 7, but I
 also downloaded the Virtual Box program so I'm capable of testing for other
 OS.



Hello Camelia ,

I've added you to the qa-team in Bugzilla.  You should not have
permissions to edit bug reports.

Regards,

-Rob


 On Sat, Aug 10, 2013 at 12:48 PM, Alexandro Colorado j...@oooes.org wrote:

 You might want to check this email 5 days ago from Yuzen

 ---
 Currently we have about 45 unconfirmed bugs in 4.0[1], if you have
 interest in joining the bug confirmation work, could you please let me
 know your Bugzilla ID and platforms you have, I will assign bugs to
 you.

 Thanks very much!

 [1]

 https://issues.apache.org/ooo/buglist.cgi?cmdtype=doremremaction=runnamedcmd=Unconfirmed_Defects_on_4.0sharer_id=249089list_id=78518
 ---

 Good Luck


 On Fri, Aug 9, 2013 at 7:26 PM, Camelia Brown cambrownapa...@gmail.com
 wrote:

  I'm requesting to be added to the Bugzilla qa-team group.
 
  I would also like to request a small batch of reports to start off with
 if
  possible. Thank you.
 
  - C.C.
 



 --
 Alexandro Colorado
 Apache OpenOffice Contributor
 http://www.openoffice.org


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Re: Call for volunteers to confirm 4.0 defects

2013-08-07 Thread Rob Weir
On Wed, Aug 7, 2013 at 6:47 AM, Yuzhen Fan fanyuz...@gmail.com wrote:
 Hi Edoardo,

 Edwin(Thanks!) confirms bug 122818 for you in BZ. Please let us know if any
 other bugs you want us to confirm for you in BZ, thanks!

 Rob, could you please help to check Edoardo's permission in BZ, as he can
 only see  unconfirmed and resolved in status combobox. His BZ account is
 edoa...@aspix.it,Thank you!


Edoardo, please try again now.  I enhanced your permissions in
Bugzilla, adding you to the qa-team group.

-Rob


 Regards,
 Yu Zhen


 On Wed, Aug 7, 2013 at 2:52 AM, Edoardo Panfili edoa...@aspix.it wrote:

 Il 07/08/13 11:27, Edwin Sharp ha scritto:

 122818 status can be set to unconfirmed, confirmed, accepted, resolved.
 Let me know if I can help with these bugs.


 excuse me, maybe I am doing something wrong!

 After the box Additional Comments:
 I can see the status combobox, inside the combo I can see only
 unconfirmed and resolved

 can you confirm the bug for me?


 thank you
 Edoardo



 On Wed, Aug 7, 2013, at 12:21, Edoardo Panfili wrote:

 Il 07/08/13 10:47, Edwin Sharp ha scritto:

 Bug number?


 for example 122818

 but all the bug assignet to me as qa contact ( 122806, 122807, 122811,
 122818, 122839, 122861, 122876, 122951, 122960)


 thank you
 Edoardo



 On Wed, Aug 7, 2013, at 11:22, Edoardo Panfili wrote:

 I need to confirm a bug but in bugzilla I can set the status only to
 unconfirmed or to resolved

 Edoardo


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Updating BZ versions for next releases

2013-08-05 Thread Rob Weir
I'd like to update BZ to reflect the next release of AOO.

Version are tracked in three different fields:

Version, which currently allows the values AOO 4.0.0 and AOO410-dev

Target Milestone, which currently allows the values AOO 4.0, AOO
4.1 and AOO PleaseHelp

Last Confirmation on, which currently allows the values AOO 3.4.0,
AOO 3.4.1, and AOO 4.0.0.

I'd like to clean this up a little, as follows:

1) It is reasonable for someone to report a bug using 3.4.0, 3.4.1 or
4.0.0.  None of these versions are end of life so they should be
allowed for new bug reports.

2) I don't see the purpose of AOO PleaseHelp as a milestone version.
 Are we overloading meaning in this field?  If we really need track
issues that need help we should define a keyword for this.  So I'm
inclined to delete this milestone version number.

3) I'd also like to simplify the versions across the board to be just
3.4.1, 4.0.0, etc., without the AOO prefix.

4) For Last Confirmation On, I'd like to hide values except for 4.0.
We should not be confirming bugs without testing on the most recent
version.  Sure, new bugs can set Version to 3.4.0 or 3.4.1, but
confirmation should occur on 4.0.

5)  I'll add a new Target Milestone of 4.0.1 and Version of
4.0.1-dev since it is likely that we will have a 4.0.1 release to
address some of the defects that have been reported on 4.0.0.

I'd love to hear your thoughts on this, even if it is just a quick +1.
 I'll hold off making any of these changes until this time Thursday.

Regards,

-Rob

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Re: Updating BZ versions for next releases

2013-08-05 Thread Rob Weir
On Mon, Aug 5, 2013 at 12:06 PM, Andrea Pescetti pesce...@apache.org wrote:
 On 05/08/2013 Rob Weir wrote:

 I'd love to hear your thoughts on this, even if it is just a quick +1.


 Here's my quick +1, with a question: when I report a bug (typically a small
 regression) that I would like to see fixed in the possible 4.0.1 release,
 shall I already set the Target to 4.0.1? In ancient times this was left to
 the developer who had accepted the bug, but we are now less strict in
 Bugzilla usage. And setting the target to 4.0.1 would help in evaluating
 if/when we need a 4.0.1.


That question probably deserves its own thread.  IMHO we need to
decide what a 4.0.1 is:

1) We might want to have it contain fixes for only the most urgent
bugs.  We could include new translations that are available as well.
If we make that restriction then the QA impact is less.  We don't need
to do a complete regression test pass.   If we did that then we could
use the release blocker field to track these issues.  We'd only fix
issues in 4.0.1 that have been discussed as release blockers.

2) Or we could open 4.0.1 up to all changes, in which case new bugs
can be introduced anywhere, possible translation impact, etc.

Personally I think 4.0.1 should be more like #1 -- strictly limited to
specific bug fixes.   We then use 4.1 (the trunk) for non-urgent
fixes.

-Rob


 Regards,
   Andrea.


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Re: Updating BZ versions for next releases

2013-08-05 Thread Rob Weir
On Mon, Aug 5, 2013 at 12:42 PM, Marcus (OOo) marcus.m...@wtnet.de wrote:
 Am 08/05/2013 06:31 PM, schrieb Rob Weir:

 On Mon, Aug 5, 2013 at 12:07 PM, Marcus (OOo)marcus.m...@wtnet.de
 wrote:

 Am 08/05/2013 05:47 PM, schrieb janI:

 On 5 August 2013 17:38, Rob Weirrobw...@apache.org   wrote:

 I'd like to update BZ to reflect the next release of AOO.

 Version are tracked in three different fields:

 Version, which currently allows the values AOO 4.0.0 and AOO410-dev

 Target Milestone, which currently allows the values AOO 4.0, AOO
 4.1 and AOO PleaseHelp

 Last Confirmation on, which currently allows the values AOO 3.4.0,
 AOO 3.4.1, and AOO 4.0.0.

 I'd like to clean this up a little, as follows:

 1) It is reasonable for someone to report a bug using 3.4.0, 3.4.1 or
 4.0.0.  None of these versions are end of life so they should be
 allowed for new bug reports.



 +1


 2) I don't see the purpose of AOO PleaseHelp as a milestone version.
Are we overloading meaning in this field?  If we really need track
 issues that need help we should define a keyword for this.  So I'm
 inclined to delete this milestone version number.



 If it's possible to delete the item without to leave gaps in the issues
 itself then +1.


 3) I'd also like to simplify the versions across the board to be just
 3.4.1, 4.0.0, etc., without the AOO prefix.



 +1


 4) For Last Confirmation On, I'd like to hide values except for 4.0.
 We should not be confirming bugs without testing on the most recent
 version.  Sure, new bugs can set Version to 3.4.0 or 3.4.1, but
 confirmation should occur on 4.0.

 Since 3.4.0 and 3.4.1 (I actually thought it was only 3.4.1) are live
 version, which we support, all bugs reported there must also be tested
 there.

 I agree they should also be tested in 4.0, but not only in 4.0.

 So we would actually need a double confirmation, 3.4.x and 4.0 ?



 Current field is a single-selection drop down.  BZ does allow
 multiple-selection fields, but I don't see any way to switch the type
 of a field once it has been used.

 In any case I'm not inviting debate of the process.  I appreciate that


 You asked for feedback. ;-)


 I appreciate that

 some might wish that the QA volunteers spent twice as much time and
 tested on twice as many versions of AOO.  But changing a BZ field
 obviously doesn't cause that to happen.  My intent was merely to


 I don't wish this. If they do it, they do it on their own. I believe there
 is also a way sometimes to trust the user or developer when they choose
 3.4.1 and 4.0.0 as confirmed versions.


 update the field to support the purpose the field was added  in the
 first place, to track the most-recent version of AOO the bug was
 confirmed on.


 OK, looking at the title of the field then indeed only one version is
 possible.

 However, I still think there is a value add to have the confirmation that a
 bug is occurring in more than just the most recent version.


It can be useful in some cases.  If you can identify the last version
that did not have the defect, and the first version that did have the
defect, then you can narrow down the range of commits that could have
caused the bug.

Unfortunately I don't see an admin-accessible way to change the field
type.  In theory someone could work with Infra to get direct DB access
and  create a new multi-value field and then write some SQL to migrate
the old values into the multi-value schema.

But I'm not sure that would have much more value than noting these
facts in a comment field.  In terms of workflow, searching for all
confirmed bugs that have not been tested with at least 3.4.0 is
useful.  It gives us a list of bugs that we should re-test.  But I'm
not sure why I would search for bugs that were confirmed in a specific
old version like 3.4.0.

-Rob

 Marcus




 Right, to recognize a regression faster it should be possible to set the
 values to 3.4.1 and 4.0.0 (is it possible to enable multiselection for
 this
 field?). Then you can see on the first view that the issue is not a new
 thing in 4.0.0 but was already exisiting also in 3.4.1.


 5)  I'll add a new Target Milestone of 4.0.1 and Version of
 4.0.1-dev since it is likely that we will have a 4.0.1 release to
 address some of the defects that have been reported on 4.0.0.



 +1

 Then we can separate easily:

 - fast fixed for 4.0.1
 - general new things for 4.1.0


 I'd love to hear your thoughts on this, even if it is just a quick +1.
I'll hold off making any of these changes until this time Thursday.


 +1 to all except 4).



 I agree with Jan.

 Marcus


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It is time to update your entry in the Directory of Volunteers

2013-07-18 Thread Rob Weir
Make sure you are included in our Directory of Volunteers and that the
information is as you want it to appear:

https://cwiki.apache.org/confluence/display/OOOUSERS/Directory+of+Volunteers

This page is linked to (indirectly) from the credits link of the
Help/About dialog box in AOO 4.0.  It will also be mentioned in
release announcements.

You can sign up for a wiki account, or send your information directly
to me and I will add it for you.

Regards,

-Rob

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Getting started with OpenOffice Base (tutorial)

2013-06-28 Thread Rob Weir
I think one of the challenges of testing OpenOffice Base is that not
many people use it.  We're all familiar with word processors,
spreadsheets and presentations, but not everyone uses databases.

I look on the wiki for QA Testing Preferences:

https://cwiki.apache.org/confluence/display/OOOUSERS/QA+Testing+Preferences

And I see that almost no one says they know Base, but many say they
are willing to learn.

Well  Now is the time to learn ;-)

I looked around for good tutorials and saw many recomendations for
Base Tutorial: From Newbie to Advocate in a one, two... three! by
Mariano Casanova:

http://forum.openoffice.org/en/forum/viewtopic.php?p=201074#p201074

So maybe we can accomplish two things at once?  If a few of us work
through the tutorial on AOO 4.0, then we can teach ourselves Base,
while testing the functionality described in the tutorial at the same
time.

What do you think?  Who can help?

-Rob

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Re: Triage for AOO 4.0.0 Release Blockers

2013-06-21 Thread Rob Weir
On Fri, Jun 21, 2013 at 11:09 AM, Sub Phil phil40...@gmail.com wrote:
 Bug policy debate and so on..

 Well, just sharing experience from as a past developper and notorious bug
 fighter.

 There is no other point in creating a database of bugs and not treating
 them, than to have an ultra-complicated list of known issues (so complex
 that users report are duplicated) and frustrated reporters (and testers).

 It is no a display of disrespect when a certain bug is not fixed.
 Yes until you have a list of open bugs, which generated itself a list of
 duplicates...
 What matters is the evolution ratio closed / confirmed by release (e.g.
 3.4.1) and cumulated version (3.4.x).


Metrics like this could be useful if we're measuring defects not
defect reports.  Unfortunately the duplicates, plus the how do I?
and other non-defects that users enter , make this difficult to
estimate.  My impression is that close to half of the Bugzilla reports
are invalid.   We'd need to do a major clean up of Bugzilla before we
even knew how many actual defects are there.

 I would like to add another one.  I am a developer.  When I spend time on
 fixing bugs then I sometimes wish there where a big list of all open bugs
 that are sorted according to importance.  I would go down the list and grab
 a bug from the top that lies in the area of my expertise (Impress, UI,
 Slideshow, Sidebar).  Without such a list I have to prioritize bugs by
 myself.  And if I do that then I use my own judgement of which bug is
 important and which is not.


To the extent that rated priority is a motivation to volunteers, this
is true.  But we have all sorts of volunteers.  I think some of them
have enough stress in their real lives that they don't want to take
high priority issues and world rather work on lower priority ones,
where there is less urgency.

Also, much of this depends on where we are in the release.  Once we
have completed regression testing we want to avoid introducing
additional risk.  So it is no longer open season for fixing just any
defect.  We need to weigh the risks involved.  In many cases, for less
serious bugs, we fix them in a later release, so they can undergo a
full test pass.

 This further illustrate the fact that in order to handle these list, one
 has introduced techniques such as priority and vote for bug.

 My own experience shows, that all these are not good policy for bug
 treatment, it's a dispair.


Prioritization is not despair.  It is just acknowledging that changing
the code after testing has completed is risky, and that we should only
make changes now where absolutely necessary.  Despair is what users
feel when we don't show such precautions and see a last minute fix
introduce a serious bug that is not caught before release.

 Bug should be assigned in groups regarding a feature with final objective
 in mind.
 What do I mean by feature.
 Take for instance in Calc, the pivot table function.
 All bug regarding pivot table should be treated together, or most of them.
 Why concentrating?
 Because:
 1/ It takes time to fix a bug, because one needs to understand or
 re-understand the implementation.
 - Fixing a bug usually takes a lot more time and effort than reporting one.
 Also, often because test case scenario are not narrow enough - see my other
 post.

 2/ By taking all bugs related to a piece of source code, each time you
 become more familliar and so more efficient. In a sense you proof reading
 it several times, you get leverage on bug handling.

 3/ By reviewing several related bugs, you reduce the risk or regression, as
 you've been through it several times, each time with a deeper understanding.


This is a good practice to follow, before the main test pass
completes.  After than we intentionally aim to minimize the changes to
the code.  Otherwise we don't have a good sense of what the quality is
we're release.

Bugs are bad, but with testing we can at least have a degree of
confidence that there are no defects above a certain severity level.
If we make unrestrained changes after the test pass then our degree of
confidence is reduced or eliminated.

 The other thing to note is that bug fixes are not risk-free.  Studies
 have shown that 25% of defects in code are side effects of changes.
 FFmpeg is really a good example for regression, to a point I stopped
 reporting (first you have to convince it's a bug, then it lays pending to a
 wish to fix it and then you find older release which works...)


I know it can be frustrating as a tester to see defects you reported
go unfixed in a release.  I've been there.

 4/ Having fixed a bulk of related feature bugs, report the fix is
 implemented to all different reporters. They will(hopefully if done in a
 reasonable time, not like me who got a mail for a bug I posted 2 years
 ago...) test their bug and by doing so improve the total quality control
 and reduce regression risk.



 What do I mean by assigning by objective.

 Well, here is for me where the votes should 

Re: Triage for AOO 4.0.0 Release Blockers

2013-06-07 Thread Rob Weir
On Fri, Jun 7, 2013 at 10:34 AM, I. Park ipark...@gmail.com wrote:
 Hello Rob,

 O.k., I'm not too sure if your incorrectly marked CONFIRMED topic
 mentioned below has to do with Bugzilla, but I noticed on couple
 occasions that when filling out new bugs the CONFIRMED is set by
 default.  I had to go back a few times and change it to UNCONFIRMED.


That's fine.  When a tester enters a new bug it probably should be
marked CONFIRMED.  That's because testers know what they are doing and
would only enter a bug report for a bug that was real and
reproducible.

-Rob


 Just my two-cents.

 I. Park

 On Thu, Jun 6, 2013 at 8:33 PM, Rob Weir robw...@apache.org wrote:
 On Thu, Jun 6, 2013 at 8:47 AM, Jürgen Schmidt jogischm...@gmail.com wrote:
 On 6/6/13 1:54 PM, Yuzhen Fan wrote:
 Hi All,

 Here is the list of identified candidates[1]/[2] which are proposed to
 be 4.0.0 release blockers. Please indicate your selections for release
 blockers by giving 1 vote to 1 bug (the vote field is beside the
 importance field, in a bug form). We hope to get the vote score this
 week, any bugs you think most critical to you, please bring out and
 let's discuss.

 Please wait, I think we have not agreed on this approach. Voting in the
 issue is not really helpful. I believe many of these issues can be
 removed from list and are probably not valid at all.

 I prefer to discuss showstopper issues on the list as we did for AOO 3.4.


 With 3.4 we proposed each release blocker on the list, in its own
 thread, right?  But it is not going the be much better if we start
 with 90 new threads.

 It looks like all the proposed release blockers are marked confirmed.
 A few of them pre-date AOO 3.4, but most are more recent.

 But with a further look I see some were incorrectly marked
 CONFIRMED.  I think some volunteers when they first started set that
 field after trying to confirm a defect, without understanding that
 this state should only set if the confirmation test was successful.
 So we need to review the comments on each bug to see which ones are
 actually reproduced.I'll try to clean up a few tonight while I
 watch TV.

 Also, we probably need to prioritize.  For example, a shallow crash
 (a crash in a common. top-level operation) is higher priority than a
 crash that only occurs with a specific malformed document.

 -Rob

 Juergen



 [1]
 https://issues.apache.org/ooo/buglist.cgi?cmdtype=doremremaction=runnamedcmd=4.0.0_release_blocker%3Fsharer_id=249289list_id=64740
 [2] Also attach the file for the list
 (AOO4.0.0_release_blocker_candidates.ods)

 Regards,
 Yu Zhen




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Re: Reminder: Ask if you need additional permissions in Bugzilla

2013-06-06 Thread Rob Weir
On Thu, Jun 6, 2013 at 8:49 AM, Davide Piva davide.p...@gmail.com wrote:
 Hi Rob.
 I subscribed to the list to inform the team about a number of issues I've
 noticed of in OO.org.
 I would like this sofware be improved but, first of all, the big or small
 problems in it be solved.
 I have no time to spent for the routine tests (unfortunately), but I would
 like to partecipate to the release 4. I guess the suite is at a good stage
 of performance but it still has a number of things to change or add, for
 example the tables styles management.

 Please let me know, if you can, to which person/group I have to address my
 observations.


Hello Davide,

If you sign up for a Bugzilla account you can enter your issues there:

https://issues.apache.org/ooo/

The mailing lists, like this one, are good for discussions, but the
information is lost over time.  So best is to get specific issues
entered into Bugzilla, so we can better track them.

Regards,

-Rob


 Thanks.


 Davide Piva


 2013/5/28 Rob Weir robw...@apache.org

 Default user permissions in Bugzilla permit you to enter issue reports
 and enter comments on issue reports.  But, by default, you cannot
 change the status of an issue report, e.g., mark an issue as confirmed
 or resolved.

 However, if you are a committer and associate your BZ account with
 your *.apache.org email address, then you automatically get additional
 permissions.

 Also, any other volunteer is welcome to request additional
 permissions.  We have a qa-team group in Bugzilla.  When added to
 that group you have permissions to modify issues in BZ.  This is
 highly recommended for anyone active in Dev or QA.

 If you need these additional permissions, please let me know.  If you
 send me your email address as used in Bugzilla I can add you.

 Regards,

 -Rob

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Re: Triage for AOO 4.0.0 Release Blockers

2013-06-06 Thread Rob Weir
On Thu, Jun 6, 2013 at 8:47 AM, Jürgen Schmidt jogischm...@gmail.com wrote:
 On 6/6/13 1:54 PM, Yuzhen Fan wrote:
 Hi All,

 Here is the list of identified candidates[1]/[2] which are proposed to
 be 4.0.0 release blockers. Please indicate your selections for release
 blockers by giving 1 vote to 1 bug (the vote field is beside the
 importance field, in a bug form). We hope to get the vote score this
 week, any bugs you think most critical to you, please bring out and
 let's discuss.

 Please wait, I think we have not agreed on this approach. Voting in the
 issue is not really helpful. I believe many of these issues can be
 removed from list and are probably not valid at all.

 I prefer to discuss showstopper issues on the list as we did for AOO 3.4.


With 3.4 we proposed each release blocker on the list, in its own
thread, right?  But it is not going the be much better if we start
with 90 new threads.

It looks like all the proposed release blockers are marked confirmed.
A few of them pre-date AOO 3.4, but most are more recent.

But with a further look I see some were incorrectly marked
CONFIRMED.  I think some volunteers when they first started set that
field after trying to confirm a defect, without understanding that
this state should only set if the confirmation test was successful.
So we need to review the comments on each bug to see which ones are
actually reproduced.I'll try to clean up a few tonight while I
watch TV.

Also, we probably need to prioritize.  For example, a shallow crash
(a crash in a common. top-level operation) is higher priority than a
crash that only occurs with a specific malformed document.

-Rob

 Juergen



 [1]
 https://issues.apache.org/ooo/buglist.cgi?cmdtype=doremremaction=runnamedcmd=4.0.0_release_blocker%3Fsharer_id=249289list_id=64740
 [2] Also attach the file for the list
 (AOO4.0.0_release_blocker_candidates.ods)

 Regards,
 Yu Zhen




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Changes to Defect Resolutions strings

2013-05-28 Thread Rob Weir
We received some feedback that the resolution status INVALID was
seen as being too strong a term.  We don't want to discourage bug
reports and calling a report Invalid could give the wrong
impression.

So I've change that string to NOTABUG (Not a Bug) which is softer,
but expresses the same idea, namely that the defect report does not
actually report a bug.  It might be a user confused about how a a
feature works, or asking a how to question or something like that.

Also, I've added a new resolution category OBSOLETE.  This is for
cases where we have an old defect report that references functionality
that no longer exists.  For example, there are many reports about the
old Kenai infrastructure at OpenOffice.org.  These reports, even if
valid at the time, are now obsolete.

Regards,

-Rob

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Need QA (test) volunteers on Mac

2013-05-17 Thread Rob Weir
It looks like the QA team is making great progress with testing Apache
OpenOffice 4.0 on Windows.  But they need more help on Mac.  Another
few volunteers would make a big difference here.

We're looking for people who can spend a few hours over the next week
or two to run specific, pre-defined test cases their Mac, and to enter
Bugzilla issues for any failed test cases.  This is a nice, gentle
introduction to formal QA.

No previous experience with QA is necessary, though good familiarity
with OpenOffice from a user perspective is recommended.

If you can help, please send a note to the QA mailing list at:
qa@openoffice.apache.org

Thanks!

-Rob

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Re: Need QA (test) volunteers on Mac

2013-05-17 Thread Rob Weir
On Fri, May 17, 2013 at 10:44 AM, Kadal Amutham vka...@gmail.com wrote:
 I think the prerequisite for the volunteers is to have a Mac machine.  I do
 not have a mac machine. Can I volunteer?


There are still tests that need to be run on Windows and Linux as
well, if you want to help there.  But our larges gap currently is on
Mac.

-Rob


 With Warm Regards

 V.Kadal Amutham
 919444360480
 914422396480


 On 17 May 2013 19:52, Rob Weir robw...@apache.org wrote:

 It looks like the QA team is making great progress with testing Apache
 OpenOffice 4.0 on Windows.  But they need more help on Mac.  Another
 few volunteers would make a big difference here.

 We're looking for people who can spend a few hours over the next week
 or two to run specific, pre-defined test cases their Mac, and to enter
 Bugzilla issues for any failed test cases.  This is a nice, gentle
 introduction to formal QA.

 No previous experience with QA is necessary, though good familiarity
 with OpenOffice from a user perspective is recommended.

 If you can help, please send a note to the QA mailing list at:
 qa@openoffice.apache.org

 Thanks!

 -Rob

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Re: Start AOO 4.0 Full Regression Test - missing keyboard navigation and accelerators in test cases

2013-05-07 Thread Rob Weir
On Tue, May 7, 2013 at 11:46 AM, V Stuart Foote vstuart.fo...@utsa.edu wrote:
 Shenfeng, Yuzhen, Liuping, Rob

 Took a moment and browsed through the TestLink test cases for the Full 
 Regression and earlier test plans against the trunk and sidebar branch.

 Unless I completely missed seeing it, one noticeable omission from the test 
 cases in general is a lack keyboard based navigation and use of accelerators. 
  Would expect that to be a significant component of functional testing.

 Only testing with mouse and menu based usage is unfortunately a way to miss 
 the framework needed for accessibility and Assistive Technology support and 
 impact all the supported OS builds. Not just the work on the IA2 branch.


So what would you recommend?   Is this something you can help with, on
the test definition or execution side?

My naive approach would be, Make sure you can perform all test cases
with just the keyboard.   Or is there a more targeted way to do this?
 A regression test (as opposed to a full functional test) tries to be
smart about coverage and focuses on the areas that have changed in the
most recent version.  In other words, it puts the effort where the
risk is greatest.

So, given what we know about AOO 3.4.1 keyboard support, and knowing
what was changed in AOO 4.0, my guess would be the area to focus on
would be the sidebar, yes?

Translations are another area where I bet there is risk introduced.
It is always possible for an accelerator collision to be introduced
accidentally during translation.  And the translations come in rather
late in the process, after most testing.  I wonder if we have any
automated ways of detecting collisions?

Any other areas that would make sense to focus on?

Regards,

-Rob


 Stuart
 San Antonio, Texas


 
 From: Shenfeng Liu [liush...@gmail.com]
 Sent: Tuesday, May 07, 2013 8:28 AM
 To: qa@openoffice.apache.org; d...@openoffice.apache.org
 Subject: Start AOO 4.0 Full Regression Test

 Yu Zhen  Liu Ping,
   Thanks very much for your help to prepare for the test guidance!

   Now we have the latest dev snapshot build here:
 https://cwiki.apache.org/confluence/display/OOOUSERS/Development+Snapshot+Builds#DevelopmentSnapshotBuilds-AOOSnapshotfullsets
   And we have the AOO 4.0 Full Regression Test test plan created in
 Testlink: http://aootesting.adfinis-sygroup.org/index.php .
   And we have test guidance here:
 https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+Full+Regression+Test+Guidance
 and here:
 https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+Defect+Verification+Guidance

   So I suggest we start the AOO 4.0 Full Regression Test now !

   The test focus of this test circle include the following:
 (1) Basic Function Verification
 (2) MS Interoperability Test
 (3) 2nd phase of sidebar testing
 (4) Defect verification

   We will add more test cases (e.g. the Upgrade Check) in later circle.

   We already got some volunteers replied in mail list. Thanks very much!
 Will assign test cases in Testlink and send mail to you one by one.
   And looking forward more people to join and help the testing!

 - Shenfeng (Simon)


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Re: Start AOO 4.0 Full Regression Test - missing keyboard navigation and accelerators in test cases

2013-05-07 Thread Rob Weir
On Tue, May 7, 2013 at 3:42 PM, janI j...@apache.org wrote:
 On 7 May 2013 21:31, Rob Weir robw...@apache.org wrote:

 On Tue, May 7, 2013 at 11:46 AM, V Stuart Foote vstuart.fo...@utsa.edu
 wrote:
  Shenfeng, Yuzhen, Liuping, Rob
 
  Took a moment and browsed through the TestLink test cases for the Full
 Regression and earlier test plans against the trunk and sidebar branch.
 
  Unless I completely missed seeing it, one noticeable omission from the
 test cases in general is a lack keyboard based navigation and use of
 accelerators.  Would expect that to be a significant component of
 functional testing.
 
  Only testing with mouse and menu based usage is unfortunately a way to
 miss the framework needed for accessibility and Assistive Technology
 support and impact all the supported OS builds. Not just the work on the
 IA2 branch.
 

 So what would you recommend?   Is this something you can help with, on
 the test definition or execution side?

 My naive approach would be, Make sure you can perform all test cases
 with just the keyboard.   Or is there a more targeted way to do this?
  A regression test (as opposed to a full functional test) tries to be
 smart about coverage and focuses on the areas that have changed in the
 most recent version.  In other words, it puts the effort where the
 risk is greatest.


 Sounds like a good approach to me just with the keyboard.

 I hope that for all automated testing we only use full functional test.
 With human resources involved regression testing is understandable.


The regression test is a manual test, not an automated one.  Automated
tests are smoke tests and have even less coverage than the
regression tests.  So automation, at least what we have now, is not
going to solve this problem.



 So, given what we know about AOO 3.4.1 keyboard support, and knowing
 what was changed in AOO 4.0, my guess would be the area to focus on
 would be the sidebar, yes?

 Translations are another area where I bet there is risk introduced.
 It is always possible for an accelerator collision to be introduced
 accidentally during translation.  And the translations come in rather
 late in the process, after most testing.  I wonder if we have any
 automated ways of detecting collisions?


 if/when we have keyboard automated testing, it would be an easy job to
 write a script that maps the keyboard and accellerators to any language.
 That would allow us to run the same tests in any language.


I was hoping for something closer to present capabilities.  For
example, accelerators are defined in resource files, yes?  It should
be possible to analyze the resources files directly to see if there is
a collision within any menu item.  In theory.

 Based on my experience from international software, menus and accellerators
 are common translation problems.


Yes.




 Any other areas that would make sense to focus on?


 Installation with a keyboard only, or automated installation


I didn't think the install UI changed in 4.0, did it?

When I say focus I'm reasoning like this:

1) No product of the size and complexity of AOO is able to be fully
tested, in any formal sense (line coverage, path coverage, etc.)

2) So we rely on a good sample of possible test cases that give good
overall coverage, combined with more focused testing on areas where we
think there is higher risk because of recent code changes.

3) There are many areas that are important to specific users:
performance, running on a server, users with bidirectional writing
scripts,  users with East Asian writing styles, users on older
versions of Windows versus newest versions of Linux, etc.,  And
keyboard use as well.   We can't do every test in every combination.
(What about Windows 8 Hebrew users without a mouse?)  So we need to
figure out the best combination of tests that give good overall
coverage.

4) To make the problem tractable areas that have not changed in AOO
4.0 will get less test coverage.  Not the same as no coverage, since
bugs can have strange interactions.  But lacking 100% automated test
suites with perfect coverage, infinite volunteers or infinite time, we
need to figure out where to spend the time to find the most critical
bugs.   Where are those bugs?  I'm thinking they are not in the
install UI.  But who knows...

-Rob

 rgds
 Jan I.


 Regards,

 -Rob


  Stuart
  San Antonio, Texas
 
 
  
  From: Shenfeng Liu [liush...@gmail.com]
  Sent: Tuesday, May 07, 2013 8:28 AM
  To: qa@openoffice.apache.org; d...@openoffice.apache.org
  Subject: Start AOO 4.0 Full Regression Test
 
  Yu Zhen  Liu Ping,
Thanks very much for your help to prepare for the test guidance!
 
Now we have the latest dev snapshot build here:
 
 https://cwiki.apache.org/confluence/display/OOOUSERS/Development+Snapshot+Builds#DevelopmentSnapshotBuilds-AOOSnapshotfullsets
And we have the AOO 4.0 Full Regression Test test plan created in
  Testlink: http://aootesting.adfinis-sygroup.org

Testing AOO 4.0 Upgrades

2013-05-06 Thread Rob Weir
What do we need to do to test AOO 4.0 - AOO 4.1 upgrade scenario?

Is it possible to put an update XML file on the server so we can
trigger update checks, etc., to verify that this is working?

As we know, we had some update checking crashes in AOO 3.4.1, so we
really should try to get some test coverage of both positive and
negative checks.  Maybe one locale (English) we say there is an
update, and in another locale (German) we say there is no update, so
we can exercise both paths?

Of course, we would then need to remove the test file from the web
server before we ship.

-Rob

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Re: Testing AOO 4.0 Upgrades

2013-05-06 Thread Rob Weir
On Mon, May 6, 2013 at 1:44 PM, Edwin Sharp el...@mail-page.com wrote:
 -1

 4.0 isn't out yet, how can 4.1 be discussed??


Think of it this way:  OpenOffice has the ability to receive automatic
notifications of new releases.  So when 4.1 is ready (some unknown
time in the future) then AOO 4.0 users will automatically receive a
pop-up message saying that they have an upgrade available.   Although
the code will not be executed until 4.1 is ready (some unknown time in
the future) the update notification code is in AOO 4.0.  So we need to
find a way to test that code now, before AOO 4.0 ships.  This is true
even though the code will not trigger until 4.1 is ready.  If we wait
until 4.1 is ready it will be too late.

-Rob


 On Mon, May 6, 2013, at 20:10, Alexandro Colorado wrote:
 +1


 On Mon, May 6, 2013 at 11:27 AM, Rob Weir robw...@apache.org wrote:

  What do we need to do to test AOO 4.0 - AOO 4.1 upgrade scenario?
 
  Is it possible to put an update XML file on the server so we can
  trigger update checks, etc., to verify that this is working?
 
  As we know, we had some update checking crashes in AOO 3.4.1, so we
  really should try to get some test coverage of both positive and
  negative checks.  Maybe one locale (English) we say there is an
  update, and in another locale (German) we say there is no update, so
  we can exercise both paths?
 
  Of course, we would then need to remove the test file from the web
  server before we ship.
 
  -Rob
 
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 --
 Alexandro Colorado
 Apache OpenOffice Contributor
 http://es.openoffice.org

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Re: QA Volunteer of Apache OpenOffice team.

2013-04-23 Thread Rob Weir
On Tue, Apr 23, 2013 at 4:11 AM, Alex Katsnelson katsnelso...@gmail.com wrote:
 Hi. Yi.
 A am glad to be a part of team!
 A registered in  testlink user name is AlexQA from another mail
 alex1...@gmail.com ,I first time see testlink, so excuse if I ll ask about
 it.
 May I ask you please, to explain for me your organisational structure (how
 its working)  I mean a job here.


Hello Alex, and welcome to the Apache OpenOffice project and the QA team!

You can learn more about the project from our New Volunteer
Orientation Pages here:

http://openoffice.apache.org/orientation/index.html


 Bugzilla I registered from mail katsnelso...@gmail.com, and I have
 a little experience on it.


Good.  I am one of the Bugzilla admins, so I just added you to the QA
group in Bugzilla.  This permits you to modify bug reports, change
status, etc.

 So I ready, but if possible, don't forget - I am new and can
 you please explain what should I do, for begging job, please.



I'd recommend a quick review of the new volunteer pages I linked to
above.  The Intro to QA, of course, is the key one.  And ask
questions.   There are many other volunteers here to help.

-Rob


 Thanks in advance.
 Best regards, Alex.

 2013/4/23 Yi Xuan Liu liuyixuan@gmail.com

 Welcome Alex.
 You could firstly register on Bugzilla https://issues.apache.org/ooo/
 and
 testlink http://aootesting.adfinis-sygroup.org/index.php. These two
 accounts are necessary for AOO testing.
 We'll start AOO 4.0 regression test in this Thursday. And I'll send the
 call-for letter later. Hope you pick up some task in AOO 4.0 regression
 test.
 Thanks!


 On Tue, Apr 23, 2013 at 12:29 AM, Alex Katsnelson katsnelso...@gmail.com
 wrote:

  Dear Sirs,
 
  My name is Alex Katsnelson.
  A am from Belarus,
  I have MA degree in economics, courses advanced software developer
 C++/C# .
  And course testing computer programs (QA). I have knowledge in QTP and
 SQL.
  I speak Russian, English, Hebrew. I want to begin my QA career, I
  have small learning experience in training protects and I wold like to
  learn (and  practice) something new in QA, (manual or autom.) and to use
  my knowledge where it is needed.
  I am interesting to be part of  QA Volunteer of Apache OpenOffice team.
  Thanks in advance.
 
Best regards,
 
  Alex Katsnelson.
 


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Re: [QA BUG]

2013-04-19 Thread Rob Weir
On Thu, Apr 18, 2013 at 5:18 PM, alfredo chable torrez 
yurggent1@gmail.com wrote:

 hello team,
 I would like to know what you think of this bug?, I checked and nothing
 happens.
 I don't change anything for the comment of binguo. I think it should be
 marked as RESOLVED/INVALID.


Or RESOLVED/IRREPRODICIBLE.


 https://issues.apache.org/ooo/show_bug.cgi?id=121441

 Regars.

 Yurggent Alfredo Chable



Re: QA REPORT.

2013-04-18 Thread Rob Weir
On Thu, Apr 18, 2013 at 11:03 AM, Andrea Pescetti pesce...@apache.orgwrote:

 On 11/04/2013 Daniel Alvaro wrote:

 Hello, I'm wathing this bug:
 https://issues.apache.org/ooo/**show_bug.cgi?id=121325https://issues.apache.org/ooo/show_bug.cgi?id=121325
 The user is using win xp and AOO 3.4.1
 The problem is open office crashes every time since he updated.
 How can I help you and how can I close this bug?


 The comment in that bug is probably just right. You can resolve as
 irreproducible and say it depends on the Profile related crashes issue (I
 don't have the number handy, it was opened by orw, Oliver-Rainer Wittman).


https://issues.apache.org/ooo/show_bug.cgi?id=121625




 Regards,
   Andrea.

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Re: Collect BVT Status and Continue Call for BVT volunteer

2013-04-13 Thread Rob Weir
On Fri, Apr 12, 2013 at 10:25 PM, alfredo chable torrez 
yurggent1@gmail.com wrote:

 hi team, i have been solved the error with the jdk, (
 http://imagebin.org/253816) thanks.
 Now I would like to know how to start testing? because i'm use openSuSE and
 the example in the wiki is for mac.
 I don't understand if the address is in the parentheses is the test
 folders.
 because when I compile appeared two new folders, (testgui and testuno)  and
 inside these folders there another folder called bin, inside another folder
 called bvt and one more called gui, in this last folder is the class
 BasicFunctionTest.class (http://imagebin.org/253815) like in the example.

 mi question, which is the right direction for suse testing? or how can i
 run this class?


The run script should be in the /test directory.

Try this command from the test directory:

./run -Dopenoffice.home=/Applications/OpenOffice.org.app/Contents -tp bvt

In Linux the current directory is not in the path.  This is different
than Windows.

So with Linux if you want to execute a script in the current directory
you put ./ first.


-Rob



 Regars.

 Yurggent Alfredo.


 2013/4/11 Li Feng Wang phoenix.wan...@gmail.com

  Hi,Claudio Filho
  From your fail log with Oracle JDK and OpenJDK, it may have no any
 relation
  with any JDK.
  Your env is OK, Just case fail, for BVT case wrote by GUI, not UNO
  interface. So there may be some case failed.
 
  For GUI case, there may have some offset impact test result.
  first, not do other operation when BVT is running.
  second, if there are fail case, you need check it manually again.
 
 
 
  2013/4/12 Li Feng Wang phoenix.wan...@gmail.com
 
   hi, alfredo chable torrez,
   What JDK version of your env, Is it JDK1.5? If yes,  you may need
 change
   to JDK1.6 or above.
   There maybe some code invoke JDK 1.6  API, that cause your compile
 error
   with JDK 1.5.
  
  
  
   2013/4/12 alfredo chable torrez yurggent1@gmail.com
  
   Hello team,
   i have a new error in the compile because the version of javac is
   incompatible.
   http://imagebin.org/253669
   can you tell me, Why is that?
   what  can i do?
   Regars
  
   Yurggent Alfredo
  
  
   2013/4/11 Claudio Filho filh...@gmail.com
  
Hi
   
2013/4/10 Li Feng Wang phoenix.wan...@gmail.com
 I just use Oracle JDK to construct BVT automation , not OpenJDK,
 not
 sure to support OpenJDK in BVT automation.
   
IMHO, to test BVT with OpenJDK is a good thing. I remember in 2005
 (or
2007) when the distros's people (i remember of debian people) that
 did
   the
compatibility with OpenJDK into source code.
   
If we think to hug the linux universe, is important to maintain this
   point,
including BVT. And what I know, today need a small attention in some
details in programming time. Today, Oracle and Open Java are very
  close.
   
 You can send your Oracle JDK error log in your reply to all.
   
I think that the list not support attachs, so I pushed my files in
 my
directory[1].
[1]http://people.apache.org/~filhocf/aoo/bvt/
   
Bests,
Claudio
   
  
  
  
  
   --
   Best Wishes, LiFeng Wang
  
 
 
 
  --
  Best Wishes, LiFeng Wang
 



Fwd: Call for volunteers for AOO 4.0 sidebar testing on trunk build

2013-04-12 Thread Rob Weir
Forwarding this note to the dev list as well.   This is a task that anyone
can help with, not only those who think of themselves as qa.  Since the
Sidebar is a major new feature in AOO 4.0 we need all the help we can get
testing this.


-Rob
-- Forwarded message --
From: Yi Xuan Liu liuyixuan@gmail.com
Date: Thu, Apr 11, 2013 at 10:18 PM
Subject: Call for volunteers for AOO 4.0 sidebar testing on trunk build
To: qa@openoffice.apache.org


Apache OpenOffice (AOO) is the leading open-source office software suite
for word processing, spreadsheets, presentations, graphics, databases and
more. The latest AOO release version is AOO 3.4.1 which has been downloaded
by millions of people. Now we are on the trip of AOO 4.0. Sidebar is a new
feature in AOO 4.0 release, which combines idea and code from both Symphony
sidebar and OpenOffice Impress task panel. More info about sidebar could be
found at sidebar wiki http://wiki.openoffice.org/wiki/Sidebar.

Previously some volunteers run sidebar test on sidebar developing build.
Thanks for these volunteers. Now, sidebar has been integrated into trunk
build, and more sidebar panel are available now. We need more volunteers in
sidebar testing on trunk build. This task is easy to follow execute and
won't cost your much effort.

The Game Rule is:
*0. Choose your interesting test field and platform you will run on*
I'll assign test cases to your according to your choice.
Test Field:
13 sidebar panels will be tested:
Text properties panel, Page properties panel, Area properties panel,
Line panel, Position and Size panel, Graphic panel, Layouts panel, table
design panel, alignment panel, cell appearance panel, number format panel,
paragraph panel, wrap panel
Platform:
We plan to run test cases on 3 platforms: Suse(Redhat)-64bit,
Ubuntu-64bit, Win 7

*1. Download AOO 4.0 build and install AOO 4.0:*
Builds could be downloaded from AOO buildbots. It provides Linux
64bit(rpm and deb) install
packageshttp://ci.apache.org/projects/openoffice/index.html#linux64and
Win
7 install packages http://ci.apache.org/projects/openoffice/index.html#win
.
The install packages names is like this Apache OpenOffice 4.0.0 XXX
x86(x86-64) install XXX.XXX

*2. Execute test cases in testlink:*
(1) Register in testlink:
http://aootesting.adfinis-sygroup.org/index.php
(2) Log into testlink and change test projects to Apache OpenOffice
testproject in the right corner.
(3) Found the test cases assigned to you from Test Cases Assigned to
Me under Text Execution Panel
(4) Execute the test case according to test case description
(5) Record test case execution result in test link
More testlink guide could be found at
http://wiki.openoffice.org/wiki/QA/Testlink A video about how to run case
and input result are provided at
http://wiki.openoffice.org/wiki/QA/Testlink#Video_Demo

*3. Open bugs in Bugzilla*
Please open bugs in bugzilla when finding issue during test.
(1) Register in bugzilla: https://issues.apache.org/ooo/
(2) Log on bugzilla and open new bugs. You could reference How to file
a good issue http://wiki.openoffice.org/wiki/QA/HowToFileIssue
*Note: Please add [sidebar] at the beginning of bug summary*

Are you ready to take part in? If yes, *please tell me your interesting
test field ,platform info from #0 list and testlink id**!*


Re: Collect BVT Status and Continue Call for BVT volunteer

2013-04-09 Thread Rob Weir
On Tue, Apr 9, 2013 at 3:27 AM, Li Feng Wang phoenix.wan...@gmail.comwrote:

 Hi, all.

 Till now, there are tseng chan, alfredo chable torrze, King Duck want to
 contribute on Automation BVT(Build Verification Test).

 (1)First, collect contribute volunteers’ current status.



I did a test on Windows 7 (32-bit):

400m1 (Build: 9700)(en-US)
Revision: 1465696

No errors.  46/46 test cases pass.

Some general comment son the BVT instructions on the wiki.

First, this is not very hard to do.  It took me around 30 minutes to set up
the per-requisites on fresh Win7 install.  And then maybe 20 minutes to run
the actual test.  The instructions on the wiki cover most things, but I did
run into a few extra steps that I had to do.  Maybe we can improve the
instructions in the wiki?

1.  It is not clear what build to download.  The wiki points to:
http://ci.apache.org/projects/openoffice/install/But there are a lot of
things there, branch builds, etc.  I went to the /win directory.

2. The instructions give office.home paths for AOO 3.4.1.  But the path is
now different in AOO 4.0:  C:/Program Files/OpenOffice 4

3. The instructions give the command line for downloading the test source,
but TortoiseSVN does not install the command-line SVN tools by default.
You need to enable command line tools when installing TortoiseSVN.  Or,
like I did, just use the GUI.  But this requires that someone understand
how to use SVN.  If I did not know SVN I would be lost at this step.

4. The JUnit link on the wiki is broken.  But it looks like this is
included by the test automatically?  So maybe we can remove that step?

5. I had to do additional configuration steps at command line:  a) Add ant
directory to path, b) set JAVA_HOME directory.  These would be familiar to
anyone who understands simple Java programming.


So this is all OK, if the tester understands a little bit about Java
programming and how to set up the environment.

Regards,

-Rob




  If have some problems,  please put forward issues that block you. I will
 help to resolve it.

  If you have no any problem, please put your result on
 http://wiki.openoffice.org/wiki/QA/BVT_Report, thx.

  (2)Second, Welcome other volunteers involve in.  BVT Guide
 http://wiki.openoffice.org/wiki/QA/BVT

   Below are prerequisites:

 1) 1)Environment tool: SVN Client, JDK, Ant

 2) 2)Soft Skills:

 ·  a.Basic skills about Windows Command line,
 Linux/Mac Terminal

 ·   b.Basic knowledge of Java




 --
 Best Wishes, LiFeng Wang



Re: [CALL for Volunteers] Is there anyone want to do BVT?

2013-04-09 Thread Rob Weir
On Tue, Apr 9, 2013 at 5:39 PM, alfredo chable torrez 
yurggent1@gmail.com wrote:

 Hi rob weir,
 i'm working in openSuSE,
 I'm in the step of  Run testing  and when i write: ant -Dopenoffice.home=
 opt/openoffice4 compile
 the terminal say me that:  Buildfile: build.xml does not exist!



Before you run the ant task, do you see build.xml in your current
directory?  Did you do the svn co step, to download the test files?  What
directory are they in?  Be sure that you run ant from that same directory.

-Rob


 i don't know why this happens? because i have been installed OpenOffice4.

 regars

 Yurggent Alfredo.




 2013/4/9 susan waldman swaldman20032...@yahoo.com

  Hi,
 
  I'd like to unsubscribe from this list.  Thanks.
 
 
  
   From: Rob Weir robw...@apache.org
  To: qa@openoffice.apache.org qa@openoffice.apache.org
  Sent: Tuesday, April 9, 2013 4:43 PM
  Subject: Re: [CALL for Volunteers] Is there anyone want to do BVT?
 
  On Tue, Apr 9, 2013 at 4:25 PM, alfredo chable torrez 
  yurggent1@gmail.com wrote:
 
   hello team,
   i have an error, when i write:  ant -Dopenoffice.home=opt/openoffice4
   compile
   I get the following error:  Buildfile: build.xml does not exist!
   Build failed
  
   could you help me with this error?
  
  
  
  What directory are you in when you do the command?   If the test code is
 in
  /test directory then you need to be in the /test directory.
 
  -Rob
 
 
  
   2013/4/7 Li Feng Wang phoenix.wan...@gmail.com
  
About openoffice.home pls reference
http://wiki.openoffice.org/wiki/QA/BVT#FAQ.
I also add Sample on windows to help bvt execution.
http://wiki.openoffice.org/wiki/QA/BVT#Sample_on_Windows
   
   
2013/4/7 Li Feng Wang phoenix.wan...@gmail.com
   
 firstly, check out code to another directory
 secondly, your compile parameter openoffice.home is wrong.  pls
   reference
 FAQ in  http://wiki.openoffice.org/wiki/QA/BVT
 After that, try it again.


 2013/4/4 Anders Kvibäck akva1...@gmail.com

 Hello!
 Yes, I would  like to do some bvt tests. I have been around here
  for a
 couple months now mainly participating in the confirmation part of
bugs. I
 have a university diploma
  in SoftwareEngineering, mainly java.
 So,
 I\m trying to perform some BVT tests. On monday,130401,  I got it
 to
work.
 I had some failures and errors that I started
 to work on. So, then on tuesday, 130402, I started to run the
 tests
again
 but I got this RuntimeException message, cant find
 automation server!.
 Today I reloaded everything from svn but now I cant compile it. I
  get
the
 message that build failed.
 Do you have any idea what this is about.I have been deleting the
   created
 test folders and downloaded the test scripts from
 svn again  but I can't get it to work. The build failes.


 Here is what I got:



 C:\Users\Anders\testant
 -Dopenoffice.home=C:\Users\Anders\Desktop\OOo-dev
 3.5
 (en-US) Installation Files compile
 Buildfile: C:\Users\Anders\test\build.xml

 testcommon.init:

 check.junit:

 prepare.junit:

 testcommon.compile:

 testgui.init:

 testgui.compile:

 testuno.init:

 testuno.compile:
 [javac] Compiling 150 source files to
C:\Users\Anders\test\testuno\bin
 [javac] warning: [options] bootstrap class path not set in
conjunction
 with
 -source 1.6
 [javac]
C:\Users\Anders\test\testuno\source\fvt\mix\MixedTest.java:35:
 error
 : package com.sun.star.beans does not exist
 [javac] import com.sun.star.beans.XPropertySet;
 [javac]  ^
 [javac]
C:\Users\Anders\test\testuno\source\fvt\mix\MixedTest.java:36:
 error


 And so on

 BUILD FAILED
 C:\Users\Anders\test\build.xml:113: Compile failed; see the
 compiler
error
 outpu
 t for details.

 Total time: 32 seconds

 Do you have any idea? Have they recently- yesterday- changed
  anything
   in
 the svn?

 But their is this thing: warning: [options] bootstrap class path
 not
   set
 in
 conjunction with
 -source 1.6

 Any idea?

 Anders







 2013/4/3 alfredo chable torrez yurggent1@gmail.com

  thank you Li feng Wang,
  I can test in Open SUSE. right now i'm in the step of Run
  Testing
  Regars.
 
  Yurggent Alfredo Chable
 
 
  2013/4/1 Li Feng Wang phoenix.wan...@gmail.com
 
   Till now, there are tseng chan, alfredo chable torrze, King
 Duck
want
 to
   contribute on Automation BVT.
   Firstly, Welcome to AOO QA family. Secondly, Welcome new
  volunteer
to
 add
   in BVT

Re: [QA][Weekly Report] Weekly Defect Status by 20130401

2013-04-02 Thread Rob Weir
On Mon, Apr 1, 2013 at 7:11 AM, Andrea Villa villand...@gmail.com wrote:

 Mi dovete cancellare mi avete rotto la minchia non mi interessa
 Nn ce la faccio piu


http://openoffice.apache.org/mailing-lists.html#using-mailing-lists




 Andrea Villa
 0039 328 2349334
 villand...@gmail.com


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 -Messaggio originale-
 Da: Andrea Pescetti [mailto:pesce...@apache.org]
 Inviato: lunedì 1 aprile 2013 12:05
 A: qa@openoffice.apache.org
 Oggetto: Re: [QA][Weekly Report] Weekly Defect Status by 20130401

 AOO Volunteer wrote:
  Just for the record, I think sidebar = vertical ribbon = bad idea.

 The menu is not going away anyway, so we won't be imposing a new approach.
 Many people will find the new one more convenient, but those who dislike it
 can continue using the traditional menu system.

 Regards,
Andrea.

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Re: QA Testing Volunteer

2013-03-27 Thread Rob Weir
On Tue, Mar 26, 2013 at 9:59 PM, Li Feng Wang phoenix.wan...@gmail.com wrote:
 Welcome to OpenOffice.

 You can start with automation BVT(Build Verification Test)
  http://wiki.openoffice.org/wiki/QA/BVT
  http://wiki.openoffice.org/wiki/QA/BVT_Report


It might help to add some more introduction in the BVT page, like:

1. What is a BVT, how is it used and why it is important

2. What prerequisite are needed to run the BVT?  For example, you need
a test machine, a good internet connection and command-line skills.

3. What do you do after you run the BVT?  How to you categorize the
defects in Bugzilla.

Remember, a new person posting for the first time on this mailing list
doesn't even have a Bugzilla account set up yet.  They might not even
be subscribed to the mailing list.  So just pointing them to the BVT
page will probably not work.  It will only confuse them.I'd
recommend start by asking more questions:  What kind of experience do
you have with OpenOffice?  With quality assurance?  With Java
programming?  What operating systems can you test with?  Depending on
their skill set and interest the new volunteer might be a good
candidate for running the BVT.  But I don't think we can assume that
this is a good match for everyone.

-Rob


 2013/3/23 Amit Sarkar amit.sar...@cpit.ac.nz

 Hi
 I have joined the QA/Testing and eager to contribute.
 Regards
 Amitrajit


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 Best Wishes, LiFeng Wang

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What is our best recommendation for 3.4.1 spell checking not working?

2013-03-21 Thread Rob Weir
Users report that they install 3.4.1 and spell checking is not
working.  Redd squiggly lines under every word.  Currently we point
users to an exhaustive and exhausting list of possible remedies for
this on the Forum.  Very unhelpful, IMHO.

I assume that in reality there is one predominate cause and solution
to this issue rather than a dozen.   So what is the most-likely to
work solution?  I'd like to point the users to that first, and then
the exhaustive list as a back up.

Any ideas?

-Rob

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Re: Introduction

2013-03-19 Thread Rob Weir
On Tue, Mar 19, 2013 at 12:10 PM, Minal Joshi mj95...@gmail.com wrote:
 Hi,

 I am a software QA Engineer with 13+ years of experience in cross
 functionality testing of software products. Would like to participate in QA
 activities available.


Hello Minal,

Welcome to the Apache OpenOffice project and our QA mailing list!

You are not currently subscribed to the mailing list, so your post was
delayed by moderation, and you are not receiving posts from others
yet.  So please subscribe to this mailing list by sending an email to
qa-subscr...@openoffice.apache.org.

This and other useful facts are covered in our New Volunteer
Orientation web site, which gives some good background info on Apache,
Apache OpenOffice and the project:

http://openoffice.apache.org/orientation/

If you have worked on an open source project before you can probably
skim over the initial modules and focus more on the Intro to QA
page:

http://openoffice.apache.org/orientation/intro-qa.html

That will lead you to getting signed up for our mailing list, bug
tracking database, etc.

When you get that far, let me know and I can add your Bugzilla account
to to qa-team group so you have additional privileges in that
database.

-Rob


 Thank You,
 MJ

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Re: REPORT QA

2013-03-11 Thread Rob Weir
On Fri, Mar 8, 2013 at 6:51 PM, Daniel Alvaro jdaniel.alv...@gmail.com wrote:
 Hello I'm checking this bug: 117985
 https://issues.apache.org/ooo/show_bug.cgi?id=117985
 But the O.S. is in windows NT, and the user wrote this:

 When converting a loop in edfld.cxx, the assignment of the loop variable
 got lost.
 My question is: How can I reproduce this bug?
 Regards,


Good question.

I would add a comment asking the original reporter, How can I
reproduce the defect?  What steps do I need to do?

The report is written from the perspective of the code, the internals
of the product.  It does not describe the external impact of the
defect.  That's what makes it hard.

Note:  It is certainly possible for this defect to have no external
impact for us to test.  If this is true, then we will ask a programmer
to verify the fix in the source code.

-Rob

 Daniel Alvaro

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Re: Bug not found

2013-03-08 Thread Rob Weir
On Thu, Mar 7, 2013 at 11:15 PM, Javier LoRa xavi_da...@hotmail.com wrote:

 Hello again
 I was checking this bug but I can't reproduce it. Someone can check it? 
 Because I tried but I don't have anything
 https://issues.apache.org/ooo/show_bug.cgi?id=119181
 Thanks

I looked at the attached document from the user and could not
reproduce the bug.  I used AOO 3.4.1 on Windows 7 64-bit.

-Rob




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Re: The user not respond

2013-03-08 Thread Rob Weir
On Fri, Mar 8, 2013 at 3:16 AM, Andrea Pescetti pesce...@apache.org wrote:
 Javier LoRa wrote:

 https://issues.apache.org/ooo/show_bug.cgi?id=118266


 You can resolve it in some way. Probably Resolved - Irreproducible, since
 OpenOffice 3.3 was working on Windows 7 and this bug report is isolated.


Yes.  I usually give the user at least two weeks to respond.
Sometimes a month.  This is where the needmoreinfo keyword is
useful.  At the start of each month I run a query looking for all
issues where;

1) I am the QA Contact

2) Issue is UNCONFIRMED status

3) needmoreinfo keyword is set

4) Issue has not been updated in more than 4 weeks

I then close those issues as IRREPRODUCIBLE.

It makes me instantly feel productive ;-)

-Rob

 Regards,
   Andrea.

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Re: Feedback on work

2013-02-27 Thread Rob Weir
On Wed, Feb 27, 2013 at 3:17 PM, AOO Volunteer el...@mail-page.com wrote:
 Hi

 Confirming bugs for quite a time now but don't know if what I do is
 correct/wrong, useful/useless.

 Is there a way to get feedback on the work done?


I took a look as well.  I think you are doing a great job on the
technical side of the tasks, trying to figure out what the user is
talking about, reproducing the issues, etc.  That's the hard part and
you are doing great with that.

A few tips on the process side, mainly with some fields in Bugzilla
that you could use:

-- When you successfully confirm a defect, be sure to set the Last
Confirmation On field as well.  I see you give the version info in
your comment, but it is good to set this Last Confirmation On as
well.  That way we can define search filters for defects that have not
been confirmed on a recent release.

-- Consider adjusting the issue severity field, adjusting it higher or
lower depending on the bug.  If it is a crash, it should be higher
than normal.  If it is a harmless UI issue, maybe it is lower than
normal.

-- When you ask the user for a file, or need other information from
them, be sure to set the needmoreinfo value into the Keywords field.
 That way we can more easily search for issues where we are waiting
for the user.

Finally, in this one issue I was confused.  You marked it as
confirmed, but your comment makes it sound like you did not see what
the user reported.  Your comment sounds like the data imported
corrected:

https://issues.apache.org/ooo/show_bug.cgi?id=87885

Oh, one other thing:  Could you add your information to this wiki page?

https://cwiki.apache.org/confluence/display/OOOUSERS/QA+Testing+Preferences

Thanks for your hard work!

-Rob


 Thank you!


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