Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-03 Thread Jeff Koch
Hi Eric - just added auth_debug=yes to the end of /etc/dovecot/toaster.conf. The dovecot log is showing auth: Debug Let me know when you test - thanks - Jeff On 9/3/2021 10:25 AM, Eric Broch wrote: When you get advanced logging for dovecot done let me know I'll test again. Here are my

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-03 Thread Eric Broch
When you get advanced logging for dovecot done let me know I'll test again. Here are my settings for squirrelmail in /etc/squirrelmail/config_local.php # imap server options $imapServerAddress  = 'localhost'; $imap_server_type   = 'dovecot'; # SM doesn't support starttls until v1.5.1, so we'll

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-02 Thread Eric Broch
You can change squirrelmail config On Sep 2, 2021, 5:11 PM, at 5:11 PM, Jeff Koch wrote: >Hi Eric - tried removing digest-md5 and cram-md5. Found out >squirrelmail >webmail won't work unless digest-md5 is in the auth_mechanisms > >Jeff > >On 9/2/2021 10:31 AM, Eric Broch wrote: >> >> both have

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-02 Thread Jeff Koch
Hi Eric - tried removing digest-md5 and cram-md5. Found out squirrelmail webmail won't work unless digest-md5 is in the auth_mechanisms Jeff On 9/2/2021 10:31 AM, Eric Broch wrote: both have auth_mechanisms = plain login On 9/2/2021 8:29 AM, Eric Broch wrote: I have a 2 QMT 7 servers and

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-02 Thread Remo Mattei
No yet. > Il giorno 2 set 2021, alle ore 19:28, Jeff Koch > ha scritto: > >  Hi Remo - were you able to fix this issue - Jeff > >> On 9/2/2021 1:16 AM, Remo Mattei wrote: >> I just found out to have the same issue from one of my client. >> >>> Il giorno 2 set 2021, alle ore 02:49, Eric

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-02 Thread Jeff Koch
I made this change - Jeff On 9/2/2021 10:31 AM, Eric Broch wrote: both have auth_mechanisms = plain login On 9/2/2021 8:29 AM, Eric Broch wrote: I have a 2 QMT 7 servers and they both work with dovecot-2.3.11.3-12.qt.el7.x86_64 On 9/2/2021 7:55 AM, Jeff Koch wrote: Hi Eric: We'll try

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-02 Thread Jeff Koch
Hi Remo - were you able to fix this issue - Jeff On 9/2/2021 1:16 AM, Remo Mattei wrote: I just found out to have the same issue from one of my client. Il giorno 2 set 2021, alle ore 02:49, Eric Broch ha scritto:  Try this script (replace with relevant user, password, & host) from the

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-02 Thread Jeff Koch
Your email indicates your IP is 66.62.95.221.  The qmail submission log shows attempts on port 587 as follows: 2021-09-01 23:32:55.819455500 tcpserver: pid 16587 from 66.62.95.221 2021-09-01 23:32:55.819544500 tcpserver: ok 16587 cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::30366

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-02 Thread Eric Broch
I'm not sure I think it's your server, STILL, as you have NO indication that Micro Screw Outlook is even connecting to your host On 9/2/2021 8:37 AM, Eric Broch wrote: One server has a GoDaddy Certificate the other an auto renewing LetsEncrypt Certificate. On 9/2/2021 8:29 AM, Eric Broch

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-02 Thread Eric Broch
One server has a GoDaddy Certificate the other an auto renewing LetsEncrypt Certificate. On 9/2/2021 8:29 AM, Eric Broch wrote: I have a 2 QMT 7 servers and they both work with dovecot-2.3.11.3-12.qt.el7.x86_64 On 9/2/2021 7:55 AM, Jeff Koch wrote: Hi Eric: We'll try doing that but is

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-02 Thread Eric Broch
both have auth_mechanisms = plain login On 9/2/2021 8:29 AM, Eric Broch wrote: I have a 2 QMT 7 servers and they both work with dovecot-2.3.11.3-12.qt.el7.x86_64 On 9/2/2021 7:55 AM, Jeff Koch wrote: Hi Eric: We'll try doing that but is this a problem with only our mailserver or all

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-02 Thread Eric Broch
I have a 2 QMT 7 servers and they both work with dovecot-2.3.11.3-12.qt.el7.x86_64 On 9/2/2021 7:55 AM, Jeff Koch wrote: Hi Eric: We'll try doing that but is this a problem with only our mailserver or all QMT 7 mailservers? Jeff On 9/2/2021 9:44 AM, Eric Broch wrote: Next to the check

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-02 Thread Jeff Koch
Hi Eric: We'll try doing that but is this a problem with only our mailserver or all QMT 7 mailservers? Jeff On 9/2/2021 9:44 AM, Eric Broch wrote: Next to the check when entering the settings there is a question mark circled to the left. Clicking that gives a menu with 'Collect

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-02 Thread Eric Broch
Next to the check when entering the settings there is a question mark circled to the left. Clicking that gives a menu with 'Collect Diagnostics' & 'Contact Support' On 9/2/2021 7:42 AM, Eric Broch wrote: When the popup indicates a connection issue I push 'support' button and error suggests

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-02 Thread Eric Broch
When the popup indicates a connection issue I push 'support' button and error suggests a certificate issue. Two options appear at this point: 'Talk to Agent' & 'OK'. If you 'talk to an agent' you can do more advanced troublshooting like sending an Outlook error log file to them. You might try

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-02 Thread Jeff Koch
I could be wrong but I think Outlook for Android must be very sensitive to the encryption ciphers being used and the SSL/TLS versions. We use Let's Encrypt certificates - I wonder if it's anything to do with that. Jeff On 9/2/2021 1:16 AM, Remo Mattei wrote: I just found out to have the same

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Remo Mattei
I just found out to have the same issue from one of my client. > Il giorno 2 set 2021, alle ore 02:49, Eric Broch ha > scritto: > >  > Try this script (replace with relevant user, password, & host) from the > command line of the server. It will yield what version of TLS you're running. > >

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Eric Broch
Use only login and plain On Sep 1, 2021, 8:30 PM, at 8:30 PM, Jeff Koch wrote: >Hi Eric: > >Here's what I get - BTW - I did see a reference in a forum post that >AUTH=DIGEST-MD5 should be removed from dovecot > >SSL-Session: >     Protocol  : TLSv1.2 >     Cipher    :

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Eric Broch
Have you tried it yourself, do you have an andriod, or could you create a temporary account and let me try? On Sep 1, 2021, 8:57 PM, at 8:57 PM, Eric Broch wrote: >Then it has nothing to do with your server. Are you sure all the >settings are correct? > >On Sep 1, 2021, 8:53 PM, at 8:53 PM,

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Eric Broch
Then it has nothing to do with your server. Are you sure all the settings are correct? On Sep 1, 2021, 8:53 PM, at 8:53 PM, Jeff Koch wrote: >Connections from other email clients show in the dovecot log but not >the >attempts from Outlook for Android. - Jeff > >On 9/1/2021 10:35 PM, Eric Broch

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Jeff Koch
Connections from other email clients show in the dovecot log but not the attempts from Outlook for Android. - Jeff On 9/1/2021 10:35 PM, Eric Broch wrote: Check Dovecot log to see if Outlook is connecting. On Sep 1, 2021, at 8:32 PM, Eric Broch > wrote:

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Jeff Koch
Yup - did all that and when we hit check we get can't connect. The servercert.pem is good through Sep 28th. Thunderbird on the PC connects OK to the IMAP with SSL/TLS. But SMTP will only connect with STARTTLS.  Certificate is the same for dovecot IMAP and SMTP. Could there be a cipher issue?

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Eric Broch
Check Dovecot log to see if Outlook is connecting. On Sep 1, 2021, 8:32 PM, at 8:32 PM, Eric Broch wrote: >Order: > >1) Add new account >2) Enter email address & hit continue >3) Turn on advanced & fill in IMAP & SMTP Settings & hit check at top >of screen. > >On Sep 1, 2021, 8:23 PM, at 8:23

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Eric Broch
Order: 1) Add new account 2) Enter email address & hit continue 3) Turn on advanced & fill in IMAP & SMTP Settings & hit check at top of screen. On Sep 1, 2021, 8:23 PM, at 8:23 PM, Eric Broch wrote: >Also, your certificate must be valid or you'll run into problems > >On Sep 1, 2021, 8:19 PM,

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Jeff Koch
We do use that option - Jeff On 9/1/2021 10:19 PM, Eric Broch wrote: Just created an account with Outlook for Android connecting to QMT/COS 7, you must use the advanced setting option. On Sep 1, 2021, at 8:11 PM, Eric Broch > wrote: I used to use Outlook

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Jeff Koch
Hi Eric: Here's what I get - BTW - I did see a reference in a forum post that AUTH=DIGEST-MD5 should be removed from dovecot SSL-Session:     Protocol  : TLSv1.2     Cipher    : ECDHE-RSA-AES256-GCM-SHA384     Session-ID: 611DF740642D8DD1BED7CF03AF5C9CB6930406E3BA4D76A1BBC25A1275B1B9AF    

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Eric Broch
Also, your certificate must be valid or you'll run into problems On Sep 1, 2021, 8:19 PM, at 8:19 PM, Eric Broch wrote: >Just created an account with Outlook for Android connecting to QMT/COS >7, you must use the advanced setting option. > >On Sep 1, 2021, 8:11 PM, at 8:11 PM, Eric Broch >

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Eric Broch
Just created an account with Outlook for Android connecting to QMT/COS 7, you must use the advanced setting option. On Sep 1, 2021, 8:11 PM, at 8:11 PM, Eric Broch wrote: >I used to use Outlook but went to BlueMail.  > >On Sep 1, 2021, 7:25 PM, at 7:25 PM, Jeff Koch > wrote: >>Yes - and Gmail

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Jeff Koch
Eric - I should also mention that the email account works with Mail on the iPhone as well as Thunderbird on a desktop PC. - Jeff Yes - and Gmail for Android works and can connect to the email account. Also, Amazon Fire Tablet (which is Android) can also connect to the email account on a

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Eric Broch
I used to use Outlook but went to BlueMail.  On Sep 1, 2021, 7:25 PM, at 7:25 PM, Jeff Koch wrote: >Yes - and Gmail for Android works and can connect to the email account. > >Also, Amazon Fire Tablet (which is Android) can also connect to the >email account on a non-SSL basis.  The only issue

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Jeff Koch
Yes - and Gmail for Android works and can connect to the email account. Also, Amazon Fire Tablet (which is Android) can also connect to the email account on a non-SSL basis.  The only issue is Microsoft Outlook for Android which can't connect.  I'm sure there must be others on the list with

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Eric Broch
Try this script (replace with relevant user, password, & host) from the command line of the server. It will yield what version of TLS you're running. #!/bin/bash function imapscript () { echo "a login $1 $2" echo 'a logout' sleep 1 echo 'quit' } user=some...@mydomain.com pass=***

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Eric Broch
Does your web mail work? On Sep 1, 2021, 5:12 PM, at 5:12 PM, Jeff Koch wrote: >Neither IMAP or IMAPS will connect - Jeff > >On 9/1/2021 6:16 PM, Eric Broch wrote: >> >> What protocol, IMAP, IMAPS, SMTPS...? >> >> On 9/1/2021 2:36 PM, Jeff Koch wrote: >>> >>> We have a customer trying to

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

2021-09-01 Thread Jeff Koch
Neither IMAP or IMAPS will connect - Jeff On 9/1/2021 6:16 PM, Eric Broch wrote: What protocol, IMAP, IMAPS, SMTPS...? On 9/1/2021 2:36 PM, Jeff Koch wrote: We have a customer trying to connect to his qmail-toaster email account using the MicroSoft Outlook app on an Android phone. He keeps