Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Jeff Koch]

Hi Eric - just added auth_debug=yes to the end of 
/etc/dovecot/toaster.conf. The dovecot log is showing auth: Debug


Let me know when you test - thanks - Jeff




On 9/3/2021 10:25 AM, Eric Broch wrote:


When you get advanced logging for dovecot done let me know I'll test 
again.


Here are my settings for squirrelmail in 
/etc/squirrelmail/config_local.php


# imap server options
$imapServerAddress  = 'localhost';
$imap_server_type   = 'dovecot';
# SM doesn't support starttls until v1.5.1, so we'll use digest-md5 
til then

$imap_auth_mech = 'login';

On 9/2/2021 5:47 PM, Eric Broch wrote:

You can change squirrelmail config
On Sep 2, 2021, at 5:11 PM, Jeff Koch > wrote:


Hi Eric - tried removing digest-md5 and cram-md5. Found out
squirrelmail webmail won't work unless digest-md5 is in the
auth_mechanisms

Jeff

On 9/2/2021 10:31 AM, Eric Broch wrote:


both have

auth_mechanisms = plain login

On 9/2/2021 8:29 AM, Eric Broch wrote:


I have a 2 QMT 7 servers and they both work with
dovecot-2.3.11.3-12.qt.el7.x86_64


On 9/2/2021 7:55 AM, Jeff Koch wrote:

Hi Eric:

We'll try doing that but is this a problem with only our
mailserver or all QMT 7 mailservers?

Jeff

On 9/2/2021 9:44 AM, Eric Broch wrote:


Next to the check when entering the settings there is a
question mark circled to the left. Clicking that gives a menu
with 'Collect Diagnostics' & 'Contact Support'

On 9/2/2021 7:42 AM, Eric Broch wrote:


When the popup indicates a connection issue I push 'support'
button and error suggests a certificate issue. Two options
appear at this point: 'Talk to Agent' & 'OK'. If you 'talk
to an agent' you can do more advanced troublshooting like
sending an Outlook error log file to them. You might try this.

Eric

On 9/2/2021 7:11 AM, Jeff Koch wrote:

I could be wrong but I think Outlook for Android must be
very sensitive to the encryption ciphers being used and the
SSL/TLS versions. We use Let's Encrypt certificates - I
wonder if it's anything to do with that.

Jeff

On 9/2/2021 1:16 AM, Remo Mattei wrote:

I just found out to have the same issue from one of my
client.


Il giorno 2 set 2021, alle ore 02:49, Eric Broch
 ha scritto:



Try this script (replace with relevant user, password, &
host) from the command line of the server. It will yield
what version of TLS you're running.



#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

imapscript "$user" $pass  | openssl s_client -crlf
-connect $host:993



On 9/1/2021 6:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch <
jeffk...@intersessions.com
> wrote:

Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his
qmail-toaster email account using the MicroSoft
Outlook app on an Android phone. He keeps getting
bounced off with the message 'can't connect to
server' or 'can't login'.  I did some research on
the MS forums and apparently this Outlook app only
connects with SSL (no STARTTLS) and TLS 1.2 or
higher.  If the mailserver tries anything else
first the connection is dropped.

Is there any known work-around or configuration
adjustment needed to get this Android Outlook app
to work with the toaster.

We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

When you get advanced logging for dovecot done let me know I'll test again.

Here are my settings for squirrelmail in /etc/squirrelmail/config_local.php

# imap server options
$imapServerAddress  = 'localhost';
$imap_server_type   = 'dovecot';
# SM doesn't support starttls until v1.5.1, so we'll use digest-md5 til then
$imap_auth_mech = 'login';

On 9/2/2021 5:47 PM, Eric Broch wrote:

You can change squirrelmail config
On Sep 2, 2021, at 5:11 PM, Jeff Koch > wrote:


Hi Eric - tried removing digest-md5 and cram-md5. Found out
squirrelmail webmail won't work unless digest-md5 is in the
auth_mechanisms

Jeff

On 9/2/2021 10:31 AM, Eric Broch wrote:


both have

auth_mechanisms = plain login

On 9/2/2021 8:29 AM, Eric Broch wrote:


I have a 2 QMT 7 servers and they both work with
dovecot-2.3.11.3-12.qt.el7.x86_64


On 9/2/2021 7:55 AM, Jeff Koch wrote:

Hi Eric:

We'll try doing that but is this a problem with only our
mailserver or all QMT 7 mailservers?

Jeff

On 9/2/2021 9:44 AM, Eric Broch wrote:


Next to the check when entering the settings there is a
question mark circled to the left. Clicking that gives a menu
with 'Collect Diagnostics' & 'Contact Support'

On 9/2/2021 7:42 AM, Eric Broch wrote:


When the popup indicates a connection issue I push 'support'
button and error suggests a certificate issue. Two options
appear at this point: 'Talk to Agent' & 'OK'. If you 'talk to
an agent' you can do more advanced troublshooting like
sending an Outlook error log file to them. You might try this.

Eric

On 9/2/2021 7:11 AM, Jeff Koch wrote:

I could be wrong but I think Outlook for Android must be
very sensitive to the encryption ciphers being used and the
SSL/TLS versions. We use Let's Encrypt certificates - I
wonder if it's anything to do with that.

Jeff

On 9/2/2021 1:16 AM, Remo Mattei wrote:

I just found out to have the same issue from one of my client.


Il giorno 2 set 2021, alle ore 02:49, Eric Broch
 ha scritto:



Try this script (replace with relevant user, password, &
host) from the command line of the server. It will yield
what version of TLS you're running.



#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

imapscript "$user" $pass  | openssl s_client -crlf
-connect $host:993



On 9/1/2021 6:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch <
jeffk...@intersessions.com
> wrote:

Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his
qmail-toaster email account using the MicroSoft
Outlook app on an Android phone. He keeps getting
bounced off with the message 'can't connect to
server' or 'can't login'.  I did some research on
the MS forums and apparently this Outlook app only
connects with SSL (no STARTTLS) and TLS 1.2 or
higher.  If the mailserver tries anything else
first the connection is dropped.

Is there any known work-around or configuration
adjustment needed to get this Android Outlook app
to work with the toaster.

We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

You can change squirrelmail config

On Sep 2, 2021, 5:11 PM, at 5:11 PM, Jeff Koch  
wrote:
>Hi Eric - tried removing digest-md5 and cram-md5. Found out
>squirrelmail
>webmail won't work unless digest-md5 is in the auth_mechanisms
>
>Jeff
>
>On 9/2/2021 10:31 AM, Eric Broch wrote:
>>
>> both have
>>
>> auth_mechanisms = plain login
>>
>> On 9/2/2021 8:29 AM, Eric Broch wrote:
>>>
>>> I have a 2 QMT 7 servers and they both work with
>>> dovecot-2.3.11.3-12.qt.el7.x86_64
>>>
>>>
>>> On 9/2/2021 7:55 AM, Jeff Koch wrote:
 Hi Eric:

 We'll try doing that but is this a problem with only our mailserver
>
 or all QMT 7 mailservers?

 Jeff

 On 9/2/2021 9:44 AM, Eric Broch wrote:
>
> Next to the check when entering the settings there is a question
> mark circled to the left. Clicking that gives a menu with 'Collect
>
> Diagnostics' & 'Contact Support'
>
> On 9/2/2021 7:42 AM, Eric Broch wrote:
>>
>> When the popup indicates a connection issue I push 'support'
>> button and error suggests a certificate issue. Two options appear
>
>> at this point: 'Talk to Agent' & 'OK'. If you 'talk to an agent'
>> you can do more advanced troublshooting like sending an Outlook
>> error log file to them. You might try this.
>>
>> Eric
>>
>> On 9/2/2021 7:11 AM, Jeff Koch wrote:
>>> I could be wrong but I think Outlook for Android must be very
>>> sensitive to the encryption ciphers being used and the SSL/TLS
>>> versions. We use Let's Encrypt certificates - I wonder if it's
>>> anything to do with that.
>>>
>>> Jeff
>>>
>>> On 9/2/2021 1:16 AM, Remo Mattei wrote:
 I just found out to have the same issue from one of my client.

> Il giorno 2 set 2021, alle ore 02:49, Eric Broch
>  ha scritto:
>
> 
>
> Try this script (replace with relevant user, password, & host)
>
> from the command line of the server. It will yield what
>version
> of TLS you're running.
>
> 
>
> #!/bin/bash
>
> function imapscript () {
> echo "a login $1 $2"
> echo 'a logout'
> sleep 1
> echo 'quit'
> }
>
> user=some...@mydomain.com
> pass=***
> host=mail.mydomain.com
>
> imapscript "$user" $pass  | openssl s_client -crlf -connect
> $host:993
>
> 
>
> On 9/1/2021 6:29 PM, Eric Broch wrote:
>> Does your web mail work?
>> On Sep 1, 2021, at 5:12 PM, Jeff Koch
>> > > wrote:
>>
>> Neither IMAP or IMAPS will connect - Jeff
>>
>> On 9/1/2021 6:16 PM, Eric Broch wrote:
>>>
>>> What protocol, IMAP, IMAPS, SMTPS...?
>>>
>>> On 9/1/2021 2:36 PM, Jeff Koch wrote:

 We have a customer trying to connect to his
 qmail-toaster email account using the MicroSoft Outlook
 app on an Android phone. He keeps getting bounced off
 with the message 'can't connect to server' or 'can't
 login'.  I did some research on the MS forums and
 apparently this Outlook app only connects with SSL (no
 STARTTLS) and TLS 1.2 or higher.  If the mailserver
 tries anything else first the connection is dropped.

 Is there any known work-around or configuration
 adjustment needed to get this Android Outlook app to
 work with the toaster.

 We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

 Thanks, Jeff
>>
>>>

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Jeff Koch]

Hi Eric - tried removing digest-md5 and cram-md5. Found out squirrelmail 
webmail won't work unless digest-md5 is in the auth_mechanisms


Jeff

On 9/2/2021 10:31 AM, Eric Broch wrote:


both have

auth_mechanisms = plain login

On 9/2/2021 8:29 AM, Eric Broch wrote:


I have a 2 QMT 7 servers and they both work with 
dovecot-2.3.11.3-12.qt.el7.x86_64



On 9/2/2021 7:55 AM, Jeff Koch wrote:

Hi Eric:

We'll try doing that but is this a problem with only our mailserver 
or all QMT 7 mailservers?


Jeff

On 9/2/2021 9:44 AM, Eric Broch wrote:


Next to the check when entering the settings there is a question 
mark circled to the left. Clicking that gives a menu with 'Collect 
Diagnostics' & 'Contact Support'


On 9/2/2021 7:42 AM, Eric Broch wrote:


When the popup indicates a connection issue I push 'support' 
button and error suggests a certificate issue. Two options appear 
at this point: 'Talk to Agent' & 'OK'. If you 'talk to an agent' 
you can do more advanced troublshooting like sending an Outlook 
error log file to them. You might try this.


Eric

On 9/2/2021 7:11 AM, Jeff Koch wrote:
I could be wrong but I think Outlook for Android must be very 
sensitive to the encryption ciphers being used and the SSL/TLS 
versions. We use Let's Encrypt certificates - I wonder if it's 
anything to do with that.


Jeff

On 9/2/2021 1:16 AM, Remo Mattei wrote:

I just found out to have the same issue from one of my client.

Il giorno 2 set 2021, alle ore 02:49, Eric Broch 
 ha scritto:




Try this script (replace with relevant user, password, & host) 
from the command line of the server. It will yield what version 
of TLS you're running.




#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Remo Mattei]

No yet. 

> Il giorno 2 set 2021, alle ore 19:28, Jeff Koch  
> ha scritto:
> 
>  Hi Remo - were you able to fix this issue - Jeff
> 
>> On 9/2/2021 1:16 AM, Remo Mattei wrote:
>> I just found out to have the same issue from one of my client. 
>> 
>>> Il giorno 2 set 2021, alle ore 02:49, Eric Broch  
>>> ha scritto:
>>> 
>>> 
>>> Try this script (replace with relevant user, password, & host) from the 
>>> command line of the server. It will yield what version of TLS you're 
>>> running.
>>> 
>>> 
>>> 
>>> #!/bin/bash
>>> 
>>> function imapscript () {
>>> echo "a login $1 $2"
>>> echo 'a logout'
>>> sleep 1
>>> echo 'quit'
>>> }
>>> 
>>> user=some...@mydomain.com
>>> pass=***
>>> host=mail.mydomain.com
>>> 
>>> imapscript "$user" $pass  | openssl s_client -crlf -connect $host:993
>>> 
>>> 
>>> 
>>> On 9/1/2021 6:29 PM, Eric Broch wrote:
 Does your web mail work?
 On Sep 1, 2021, at 5:12 PM, Jeff Koch  wrote:
> 
> Neither IMAP or IMAPS will connect - Jeff 
> 
> On 9/1/2021 6:16 PM, Eric Broch wrote: 
>> What protocol, IMAP, IMAPS, SMTPS...?
>> 
>> On 9/1/2021 2:36 PM, Jeff Koch wrote: 
>>> 
>>> We have a customer trying to connect to his qmail-toaster email account 
>>> using the MicroSoft Outlook app on an Android phone. He keeps getting 
>>> bounced off with the message 'can't connect to server' or 'can't 
>>> login'.  I did some research on the MS forums and apparently this 
>>> Outlook app only connects with SSL (no STARTTLS) and TLS 1.2 or higher. 
>>>  If the mailserver tries anything else first the connection is dropped. 
>>> 
>>> Is there any known work-around or configuration adjustment needed to 
>>> get this Android Outlook app to work with the toaster.
>>> 
>>> We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm
>>> 
>>> Thanks, Jeff
> 
> 

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Jeff Koch]

I made this change - Jeff

On 9/2/2021 10:31 AM, Eric Broch wrote:


both have

auth_mechanisms = plain login

On 9/2/2021 8:29 AM, Eric Broch wrote:


I have a 2 QMT 7 servers and they both work with 
dovecot-2.3.11.3-12.qt.el7.x86_64



On 9/2/2021 7:55 AM, Jeff Koch wrote:

Hi Eric:

We'll try doing that but is this a problem with only our mailserver 
or all QMT 7 mailservers?


Jeff

On 9/2/2021 9:44 AM, Eric Broch wrote:


Next to the check when entering the settings there is a question 
mark circled to the left. Clicking that gives a menu with 'Collect 
Diagnostics' & 'Contact Support'


On 9/2/2021 7:42 AM, Eric Broch wrote:


When the popup indicates a connection issue I push 'support' 
button and error suggests a certificate issue. Two options appear 
at this point: 'Talk to Agent' & 'OK'. If you 'talk to an agent' 
you can do more advanced troublshooting like sending an Outlook 
error log file to them. You might try this.


Eric

On 9/2/2021 7:11 AM, Jeff Koch wrote:
I could be wrong but I think Outlook for Android must be very 
sensitive to the encryption ciphers being used and the SSL/TLS 
versions. We use Let's Encrypt certificates - I wonder if it's 
anything to do with that.


Jeff

On 9/2/2021 1:16 AM, Remo Mattei wrote:

I just found out to have the same issue from one of my client.

Il giorno 2 set 2021, alle ore 02:49, Eric Broch 
 ha scritto:




Try this script (replace with relevant user, password, & host) 
from the command line of the server. It will yield what version 
of TLS you're running.




#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Jeff Koch]

Hi Remo - were you able to fix this issue - Jeff

On 9/2/2021 1:16 AM, Remo Mattei wrote:

I just found out to have the same issue from one of my client.

Il giorno 2 set 2021, alle ore 02:49, Eric Broch 
 ha scritto:




Try this script (replace with relevant user, password, & host) from 
the command line of the server. It will yield what version of TLS 
you're running.




#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

imapscript "$user" $pass  | openssl s_client -crlf -connect $host:993



On 9/1/2021 6:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch > wrote:


Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his qmail-toaster
email account using the MicroSoft Outlook app on an Android
phone. He keeps getting bounced off with the message 'can't
connect to server' or 'can't login'.  I did some research on
the MS forums and apparently this Outlook app only connects
with SSL (no STARTTLS) and TLS 1.2 or higher.  If the
mailserver tries anything else first the connection is dropped.

Is there any known work-around or configuration adjustment
needed to get this Android Outlook app to work with the toaster.

We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Jeff Koch]

Your email indicates your IP is 66.62.95.221.  The qmail submission log 
shows attempts on port 587 as follows:


2021-09-01 23:32:55.819455500 tcpserver: pid 16587 from 66.62.95.221
2021-09-01 23:32:55.819544500 tcpserver: ok 16587 
cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::30366

2021-09-01 23:32:55.931952500 tcpserver: end 16587 status 256

2021-09-02 00:07:53.764608500 tcpserver: pid 21468 from 66.62.95.221
2021-09-02 00:07:53.764691500 tcpserver: ok 21468 
cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::35488

2021-09-02 00:07:53.869720500 tcpserver: end 21468 status 256

2021-09-02 00:21:15.703165500 tcpserver: pid 23503 from 66.62.95.221
2021-09-02 00:21:15.703254500 tcpserver: ok 23503 
cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::23905

2021-09-02 00:21:16.300294500 tcpserver: end 23503 status 256

2021-09-02 00:23:28.560284500 tcpserver: pid 23762 from 66.62.95.221
2021-09-02 00:23:28.560367500 tcpserver: ok 23762 
cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::52957

2021-09-02 00:23:28.657856500 tcpserver: end 23762 status 256

2021-09-02 09:38:08.004793500 tcpserver: pid 6953 from 66.62.95.221
2021-09-02 09:38:08.004884500 tcpserver: ok 6953 
cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::55486

2021-09-02 09:38:08.110108500 tcpserver: end 6953 status 256

2021-09-02 09:46:00.124936500 tcpserver: pid 8169 from 66.62.95.221
2021-09-02 09:46:00.125021500 tcpserver: ok 8169 
cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::13733

2021-09-02 09:46:00.215268500 tcpserver: end 8169 status 256

2021-09-02 10:26:43.000845500 tcpserver: pid 15274 from 66.62.95.221
2021-09-02 10:26:43.000981500 tcpserver: ok 15274 
cygnus.avspamfilter.com:172.31.95.95:587 :66.62.95.221::21607

2021-09-02 10:26:43.095944500 tcpserver: end 15274 status 256

So it's clear you're connecting at least to 587.

Jeff

On 9/2/2021 11:22 AM, Eric Broch wrote:


I'm not sure I think it's your server, STILL, as you have NO 
indication that Micro Screw Outlook is even connecting to your host


On 9/2/2021 8:37 AM, Eric Broch wrote:


One server has a GoDaddy Certificate the other an auto renewing 
LetsEncrypt Certificate.


On 9/2/2021 8:29 AM, Eric Broch wrote:


I have a 2 QMT 7 servers and they both work with 
dovecot-2.3.11.3-12.qt.el7.x86_64



On 9/2/2021 7:55 AM, Jeff Koch wrote:

Hi Eric:

We'll try doing that but is this a problem with only our mailserver 
or all QMT 7 mailservers?


Jeff

On 9/2/2021 9:44 AM, Eric Broch wrote:


Next to the check when entering the settings there is a question 
mark circled to the left. Clicking that gives a menu with 'Collect 
Diagnostics' & 'Contact Support'


On 9/2/2021 7:42 AM, Eric Broch wrote:


When the popup indicates a connection issue I push 'support' 
button and error suggests a certificate issue. Two options appear 
at this point: 'Talk to Agent' & 'OK'. If you 'talk to an agent' 
you can do more advanced troublshooting like sending an Outlook 
error log file to them. You might try this.


Eric

On 9/2/2021 7:11 AM, Jeff Koch wrote:
I could be wrong but I think Outlook for Android must be very 
sensitive to the encryption ciphers being used and the SSL/TLS 
versions. We use Let's Encrypt certificates - I wonder if it's 
anything to do with that.


Jeff

On 9/2/2021 1:16 AM, Remo Mattei wrote:

I just found out to have the same issue from one of my client.

Il giorno 2 set 2021, alle ore 02:49, Eric Broch 
 ha scritto:




Try this script (replace with relevant user, password, & host) 
from the command line of the server. It will yield what 
version of TLS you're running.




#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

I'm not sure I think it's your server, STILL, as you have NO indication 
that Micro Screw Outlook is even connecting to your host


On 9/2/2021 8:37 AM, Eric Broch wrote:


One server has a GoDaddy Certificate the other an auto renewing 
LetsEncrypt Certificate.


On 9/2/2021 8:29 AM, Eric Broch wrote:


I have a 2 QMT 7 servers and they both work with 
dovecot-2.3.11.3-12.qt.el7.x86_64



On 9/2/2021 7:55 AM, Jeff Koch wrote:

Hi Eric:

We'll try doing that but is this a problem with only our mailserver 
or all QMT 7 mailservers?


Jeff

On 9/2/2021 9:44 AM, Eric Broch wrote:


Next to the check when entering the settings there is a question 
mark circled to the left. Clicking that gives a menu with 'Collect 
Diagnostics' & 'Contact Support'


On 9/2/2021 7:42 AM, Eric Broch wrote:


When the popup indicates a connection issue I push 'support' 
button and error suggests a certificate issue. Two options appear 
at this point: 'Talk to Agent' & 'OK'. If you 'talk to an agent' 
you can do more advanced troublshooting like sending an Outlook 
error log file to them. You might try this.


Eric

On 9/2/2021 7:11 AM, Jeff Koch wrote:
I could be wrong but I think Outlook for Android must be very 
sensitive to the encryption ciphers being used and the SSL/TLS 
versions. We use Let's Encrypt certificates - I wonder if it's 
anything to do with that.


Jeff

On 9/2/2021 1:16 AM, Remo Mattei wrote:

I just found out to have the same issue from one of my client.

Il giorno 2 set 2021, alle ore 02:49, Eric Broch 
 ha scritto:




Try this script (replace with relevant user, password, & host) 
from the command line of the server. It will yield what version 
of TLS you're running.




#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

One server has a GoDaddy Certificate the other an auto renewing 
LetsEncrypt Certificate.


On 9/2/2021 8:29 AM, Eric Broch wrote:


I have a 2 QMT 7 servers and they both work with 
dovecot-2.3.11.3-12.qt.el7.x86_64



On 9/2/2021 7:55 AM, Jeff Koch wrote:

Hi Eric:

We'll try doing that but is this a problem with only our mailserver 
or all QMT 7 mailservers?


Jeff

On 9/2/2021 9:44 AM, Eric Broch wrote:


Next to the check when entering the settings there is a question 
mark circled to the left. Clicking that gives a menu with 'Collect 
Diagnostics' & 'Contact Support'


On 9/2/2021 7:42 AM, Eric Broch wrote:


When the popup indicates a connection issue I push 'support' button 
and error suggests a certificate issue. Two options appear at this 
point: 'Talk to Agent' & 'OK'. If you 'talk to an agent' you can do 
more advanced troublshooting like sending an Outlook error log file 
to them. You might try this.


Eric

On 9/2/2021 7:11 AM, Jeff Koch wrote:
I could be wrong but I think Outlook for Android must be very 
sensitive to the encryption ciphers being used and the SSL/TLS 
versions. We use Let's Encrypt certificates - I wonder if it's 
anything to do with that.


Jeff

On 9/2/2021 1:16 AM, Remo Mattei wrote:

I just found out to have the same issue from one of my client.

Il giorno 2 set 2021, alle ore 02:49, Eric Broch 
 ha scritto:




Try this script (replace with relevant user, password, & host) 
from the command line of the server. It will yield what version 
of TLS you're running.




#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

both have

auth_mechanisms = plain login

On 9/2/2021 8:29 AM, Eric Broch wrote:


I have a 2 QMT 7 servers and they both work with 
dovecot-2.3.11.3-12.qt.el7.x86_64



On 9/2/2021 7:55 AM, Jeff Koch wrote:

Hi Eric:

We'll try doing that but is this a problem with only our mailserver 
or all QMT 7 mailservers?


Jeff

On 9/2/2021 9:44 AM, Eric Broch wrote:


Next to the check when entering the settings there is a question 
mark circled to the left. Clicking that gives a menu with 'Collect 
Diagnostics' & 'Contact Support'


On 9/2/2021 7:42 AM, Eric Broch wrote:


When the popup indicates a connection issue I push 'support' button 
and error suggests a certificate issue. Two options appear at this 
point: 'Talk to Agent' & 'OK'. If you 'talk to an agent' you can do 
more advanced troublshooting like sending an Outlook error log file 
to them. You might try this.


Eric

On 9/2/2021 7:11 AM, Jeff Koch wrote:
I could be wrong but I think Outlook for Android must be very 
sensitive to the encryption ciphers being used and the SSL/TLS 
versions. We use Let's Encrypt certificates - I wonder if it's 
anything to do with that.


Jeff

On 9/2/2021 1:16 AM, Remo Mattei wrote:

I just found out to have the same issue from one of my client.

Il giorno 2 set 2021, alle ore 02:49, Eric Broch 
 ha scritto:




Try this script (replace with relevant user, password, & host) 
from the command line of the server. It will yield what version 
of TLS you're running.




#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

I have a 2 QMT 7 servers and they both work with 
dovecot-2.3.11.3-12.qt.el7.x86_64



On 9/2/2021 7:55 AM, Jeff Koch wrote:

Hi Eric:

We'll try doing that but is this a problem with only our mailserver or 
all QMT 7 mailservers?


Jeff

On 9/2/2021 9:44 AM, Eric Broch wrote:


Next to the check when entering the settings there is a question mark 
circled to the left. Clicking that gives a menu with 'Collect 
Diagnostics' & 'Contact Support'


On 9/2/2021 7:42 AM, Eric Broch wrote:


When the popup indicates a connection issue I push 'support' button 
and error suggests a certificate issue. Two options appear at this 
point: 'Talk to Agent' & 'OK'. If you 'talk to an agent' you can do 
more advanced troublshooting like sending an Outlook error log file 
to them. You might try this.


Eric

On 9/2/2021 7:11 AM, Jeff Koch wrote:
I could be wrong but I think Outlook for Android must be very 
sensitive to the encryption ciphers being used and the SSL/TLS 
versions. We use Let's Encrypt certificates - I wonder if it's 
anything to do with that.


Jeff

On 9/2/2021 1:16 AM, Remo Mattei wrote:

I just found out to have the same issue from one of my client.

Il giorno 2 set 2021, alle ore 02:49, Eric Broch 
 ha scritto:




Try this script (replace with relevant user, password, & host) 
from the command line of the server. It will yield what version 
of TLS you're running.




#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

imapscript "$user" $pass  | openssl s_client -crlf -connect $host:993



On 9/1/2021 6:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch 
mailto:jeffk...@intersessions.com>> 
wrote:


Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his qmail-toaster
email account using the MicroSoft Outlook app on an
Android phone. He keeps getting bounced off with the
message 'can't connect to server' or 'can't login'.  I did
some research on the MS forums and apparently this Outlook
app only connects with SSL (no STARTTLS) and TLS 1.2 or
higher.  If the mailserver tries anything else first the
connection is dropped.

Is there any known work-around or configuration adjustment
needed to get this Android Outlook app to work with the
toaster.

We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Jeff Koch]

Hi Eric:

We'll try doing that but is this a problem with only our mailserver or 
all QMT 7 mailservers?


Jeff

On 9/2/2021 9:44 AM, Eric Broch wrote:


Next to the check when entering the settings there is a question mark 
circled to the left. Clicking that gives a menu with 'Collect 
Diagnostics' & 'Contact Support'


On 9/2/2021 7:42 AM, Eric Broch wrote:


When the popup indicates a connection issue I push 'support' button 
and error suggests a certificate issue. Two options appear at this 
point: 'Talk to Agent' & 'OK'. If you 'talk to an agent' you can do 
more advanced troublshooting like sending an Outlook error log file 
to them. You might try this.


Eric

On 9/2/2021 7:11 AM, Jeff Koch wrote:
I could be wrong but I think Outlook for Android must be very 
sensitive to the encryption ciphers being used and the SSL/TLS 
versions. We use Let's Encrypt certificates - I wonder if it's 
anything to do with that.


Jeff

On 9/2/2021 1:16 AM, Remo Mattei wrote:

I just found out to have the same issue from one of my client.

Il giorno 2 set 2021, alle ore 02:49, Eric Broch 
 ha scritto:




Try this script (replace with relevant user, password, & host) 
from the command line of the server. It will yield what version of 
TLS you're running.




#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

imapscript "$user" $pass  | openssl s_client -crlf -connect $host:993



On 9/1/2021 6:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch > wrote:


Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his qmail-toaster
email account using the MicroSoft Outlook app on an Android
phone. He keeps getting bounced off with the message 'can't
connect to server' or 'can't login'.  I did some research
on the MS forums and apparently this Outlook app only
connects with SSL (no STARTTLS) and TLS 1.2 or higher.  If
the mailserver tries anything else first the connection is
dropped.

Is there any known work-around or configuration adjustment
needed to get this Android Outlook app to work with the
toaster.

We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

Next to the check when entering the settings there is a question mark 
circled to the left. Clicking that gives a menu with 'Collect 
Diagnostics' & 'Contact Support'


On 9/2/2021 7:42 AM, Eric Broch wrote:


When the popup indicates a connection issue I push 'support' button 
and error suggests a certificate issue. Two options appear at this 
point: 'Talk to Agent' & 'OK'. If you 'talk to an agent' you can do 
more advanced troublshooting like sending an Outlook error log file to 
them. You might try this.


Eric

On 9/2/2021 7:11 AM, Jeff Koch wrote:
I could be wrong but I think Outlook for Android must be very 
sensitive to the encryption ciphers being used and the SSL/TLS 
versions. We use Let's Encrypt certificates - I wonder if it's 
anything to do with that.


Jeff

On 9/2/2021 1:16 AM, Remo Mattei wrote:

I just found out to have the same issue from one of my client.

Il giorno 2 set 2021, alle ore 02:49, Eric Broch 
 ha scritto:




Try this script (replace with relevant user, password, & host) from 
the command line of the server. It will yield what version of TLS 
you're running.




#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

imapscript "$user" $pass  | openssl s_client -crlf -connect $host:993



On 9/1/2021 6:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch > wrote:


Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his qmail-toaster
email account using the MicroSoft Outlook app on an Android
phone. He keeps getting bounced off with the message 'can't
connect to server' or 'can't login'.  I did some research on
the MS forums and apparently this Outlook app only connects
with SSL (no STARTTLS) and TLS 1.2 or higher.  If the
mailserver tries anything else first the connection is dropped.

Is there any known work-around or configuration adjustment
needed to get this Android Outlook app to work with the toaster.

We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

When the popup indicates a connection issue I push 'support' button and 
error suggests a certificate issue. Two options appear at this point: 
'Talk to Agent' & 'OK'. If you 'talk to an agent' you can do more 
advanced troublshooting like sending an Outlook error log file to them. 
You might try this.


Eric

On 9/2/2021 7:11 AM, Jeff Koch wrote:
I could be wrong but I think Outlook for Android must be very 
sensitive to the encryption ciphers being used and the SSL/TLS 
versions. We use Let's Encrypt certificates - I wonder if it's 
anything to do with that.


Jeff

On 9/2/2021 1:16 AM, Remo Mattei wrote:

I just found out to have the same issue from one of my client.

Il giorno 2 set 2021, alle ore 02:49, Eric Broch 
 ha scritto:




Try this script (replace with relevant user, password, & host) from 
the command line of the server. It will yield what version of TLS 
you're running.




#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

imapscript "$user" $pass  | openssl s_client -crlf -connect $host:993



On 9/1/2021 6:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch > wrote:


Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his qmail-toaster
email account using the MicroSoft Outlook app on an Android
phone. He keeps getting bounced off with the message 'can't
connect to server' or 'can't login'.  I did some research on
the MS forums and apparently this Outlook app only connects
with SSL (no STARTTLS) and TLS 1.2 or higher.  If the
mailserver tries anything else first the connection is dropped.

Is there any known work-around or configuration adjustment
needed to get this Android Outlook app to work with the toaster.

We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Jeff Koch]

I could be wrong but I think Outlook for Android must be very sensitive 
to the encryption ciphers being used and the SSL/TLS versions. We use 
Let's Encrypt certificates - I wonder if it's anything to do with that.


Jeff

On 9/2/2021 1:16 AM, Remo Mattei wrote:

I just found out to have the same issue from one of my client.

Il giorno 2 set 2021, alle ore 02:49, Eric Broch 
 ha scritto:




Try this script (replace with relevant user, password, & host) from 
the command line of the server. It will yield what version of TLS 
you're running.




#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

imapscript "$user" $pass  | openssl s_client -crlf -connect $host:993



On 9/1/2021 6:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch > wrote:


Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his qmail-toaster
email account using the MicroSoft Outlook app on an Android
phone. He keeps getting bounced off with the message 'can't
connect to server' or 'can't login'.  I did some research on
the MS forums and apparently this Outlook app only connects
with SSL (no STARTTLS) and TLS 1.2 or higher.  If the
mailserver tries anything else first the connection is dropped.

Is there any known work-around or configuration adjustment
needed to get this Android Outlook app to work with the toaster.

We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Remo Mattei]

I just found out to have the same issue from one of my client. 

> Il giorno 2 set 2021, alle ore 02:49, Eric Broch  ha 
> scritto:
> 
> 
> Try this script (replace with relevant user, password, & host) from the 
> command line of the server. It will yield what version of TLS you're running.
> 
> 
> 
> #!/bin/bash
> 
> function imapscript () {
> echo "a login $1 $2"
> echo 'a logout'
> sleep 1
> echo 'quit'
> }
> 
> user=some...@mydomain.com
> pass=***
> host=mail.mydomain.com
> 
> imapscript "$user" $pass  | openssl s_client -crlf -connect $host:993
> 
> 
> 
>> On 9/1/2021 6:29 PM, Eric Broch wrote:
>> Does your web mail work?
>> On Sep 1, 2021, at 5:12 PM, Jeff Koch  wrote:
>>> 
>>> Neither IMAP or IMAPS will connect - Jeff 
>>> 
>>> On 9/1/2021 6:16 PM, Eric Broch wrote: 
 What protocol, IMAP, IMAPS, SMTPS...?
 
 On 9/1/2021 2:36 PM, Jeff Koch wrote: 
> 
> We have a customer trying to connect to his qmail-toaster email account 
> using the MicroSoft Outlook app on an Android phone. He keeps getting 
> bounced off with the message 'can't connect to server' or 'can't login'.  
> I did some research on the MS forums and apparently this Outlook app only 
> connects with SSL (no STARTTLS) and TLS 1.2 or higher.  If the mailserver 
> tries anything else first the connection is dropped. 
> 
> Is there any known work-around or configuration adjustment needed to get 
> this Android Outlook app to work with the toaster.
> 
> We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm
> 
> Thanks, Jeff
>>> 

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

Use only login and plain

On Sep 1, 2021, 8:30 PM, at 8:30 PM, Jeff Koch  
wrote:
>Hi Eric:
>
>Here's what I get - BTW - I did see a reference in a forum post that
>AUTH=DIGEST-MD5 should be removed from dovecot
>
>SSL-Session:
>     Protocol  : TLSv1.2
>     Cipher    : ECDHE-RSA-AES256-GCM-SHA384
>     Session-ID:
>611DF740642D8DD1BED7CF03AF5C9CB6930406E3BA4D76A1BBC25A1275B1B9AF
>     Session-ID-ctx:
>     Master-Key:
>BA0399E80DE9DF60F0B90CFBE2B6C58438AB03DB427ECFE233A062DBDEBD7237824AAF8CBD445AEE22E184F863A6
>     Key-Arg   : None
>     Krb5 Principal: None
>     PSK identity: None
>     PSK identity hint: None
>     TLS session ticket lifetime hint: 300 (seconds)
>     TLS session ticket:
>     - 8d f7 50 89 e0 14 cc 94-95 cf ab 4b af d9 a3 3f
>..PK...?
>    0010 - a9 9e 48 2b 48 5d a4 a1-37 62 f4 ed 62 43 31 e4
>..H+H]..7b..bC1.
>    0020 - 51 49 3a 3c 25 6a 22 8c-99 f0 60 bf d0 df b8 4c
>QI:<%j"...`L
>    0030 - 22 e8 da 05 9e 4e ef f0-7c 16 ae c5 af 16 1e 01
>"N..|...
>    0040 - 82 9a 62 79 93 0c 1b 73-bd b9 90 96 8e 5a 94 5d
>..by...s.Z.]
>    0050 - d6 9b 84 d4 88 1d 81 41-7a 24 29 97 d9 0f c5 6f
>...Az$)o
>    0060 - b8 69 ed b8 28 ce 62 82-03 4e e8 05 fb 8d 85 ae
>.i..(.b..N..
>    0070 - a5 21 9d 17 f7 1e f1 7e-14 75 4a 79 56 c7 f3 95
>.!.~.uJyV...
>    0080 - c3 bc 50 90 de b0 51 1b-48 1c 4f df 9a 58 0d 4b
>..P...Q.H.O..X.K
>    0090 - c1 42 cb 64 4f 6c e9 7b-d5 1d 4a 04 dd 89 2a 2d
>.B.dOl.{..J...*-
>
>     Start Time: 1630549460
>     Timeout   : 300 (sec)
>     Verify return code: 0 (ok)
>---
>* OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE
>IDLE AUTH=PLAIN AUTH=LOGIN AUTH=DIGEST-MD5 AUTH=CRAM-MD5] Dovecot
>toaster ready.
>a OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE
>IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS
>THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT
>CHILDREN
>NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH
>ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE QUOTA]
>Logged in
>* BYE Logging out
>a OK Logout completed (0.001 + 0.000 + 0.001 secs).
>closed
>
>
>On 9/1/2021 8:49 PM, Eric Broch wrote:
>>
>> Try this script (replace with relevant user, password, & host) from
>> the command line of the server. It will yield what version of TLS
>> you're running.
>>
>> 
>>
>> #!/bin/bash
>>
>> function imapscript () {
>> echo "a login $1 $2"
>> echo 'a logout'
>> sleep 1
>> echo 'quit'
>> }
>>
>> user=some...@mydomain.com
>> pass=***
>> host=mail.mydomain.com
>>
>> imapscript "$user" $pass  | openssl s_client -crlf -connect $host:993
>>
>> 
>>
>> On 9/1/2021 6:29 PM, Eric Broch wrote:
>>> Does your web mail work?
>>> On Sep 1, 2021, at 5:12 PM, Jeff Koch >> > wrote:
>>>
>>> Neither IMAP or IMAPS will connect - Jeff
>>>
>>> On 9/1/2021 6:16 PM, Eric Broch wrote:

 What protocol, IMAP, IMAPS, SMTPS...?

 On 9/1/2021 2:36 PM, Jeff Koch wrote:
>
> We have a customer trying to connect to his qmail-toaster
>email
> account using the MicroSoft Outlook app on an Android phone.
>He
> keeps getting bounced off with the message 'can't connect to
> server' or 'can't login'.  I did some research on the MS
>forums
> and apparently this Outlook app only connects with SSL (no
> STARTTLS) and TLS 1.2 or higher.  If the mailserver tries
> anything else first the connection is dropped.
>
> Is there any known work-around or configuration adjustment
> needed to get this Android Outlook app to work with the
>toaster.
>
> We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm
>
> Thanks, Jeff
>>>

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

Have you tried it yourself, do you have an andriod, or could you create a 
temporary account and let me try?

On Sep 1, 2021, 8:57 PM, at 8:57 PM, Eric Broch  wrote:
>Then it has nothing to do with your server. Are you sure all the
>settings are correct?
>
>On Sep 1, 2021, 8:53 PM, at 8:53 PM, Jeff Koch
> wrote:
>>Connections from other email clients show in the dovecot log but not
>>the
>>attempts from Outlook for Android. - Jeff
>>
>>On 9/1/2021 10:35 PM, Eric Broch wrote:
>>> Check Dovecot log to see if Outlook is connecting.
>>> On Sep 1, 2021, at 8:32 PM, Eric Broch >> > wrote:
>>>
>>> Order:
>>>
>>> 1) Add new account
>>> 2) Enter email address & hit continue
>>> 3) Turn on advanced & fill in IMAP & SMTP Settings & hit check
>at
>>> top of screen.
>>> On Sep 1, 2021, at 8:23 PM, Eric Broch < ebr...@whitehorsetc.com
>>> > wrote:
>>>
>>> Also, your certificate must be valid or you'll run into
>>problems
>>> On Sep 1, 2021, at 8:19 PM, Eric Broch <
>>> ebr...@whitehorsetc.com >
>>wrote:
>>>
>>> Just created an account with Outlook for Android
>>> connecting to QMT/COS 7, you must use the advanced
>>setting
>>> option.
>>> On Sep 1, 2021, at 8:11 PM, Eric Broch <
>>> ebr...@whitehorsetc.com
>>
>>> wrote:
>>>
>>> I used to use Outlook but went to BlueMail.
>>> On Sep 1, 2021, at 7:25 PM, Jeff Koch <
>>> jeffk...@intersessions.com
>>> > wrote:
>>>
>>> Yes - and Gmail for Android works and can
>connect
>>> to the email account. Also, Amazon Fire Tablet
>>> (which is Android) can also connect to the email
>>> account on a non-SSL basis. The only issue is
>>> Microsoft Outlook for Android which can't
>>> connect.  I'm sure there must be others on the
>>> list with Android devices that have the current
>>> Microsoft Outlook app. Are you able to connect
>to
>>> a QM7 IMAP email account?
>>>
>>> Jeff
>>>
>>> On 9/1/2021 8:29 PM, Eric Broch wrote:
 Does your web mail work?
 On Sep 1, 2021, at 5:12 PM, Jeff Koch <
 jeffk...@intersessions.com
 > wrote:

 Neither IMAP or IMAPS will connect - Jeff

 On 9/1/2021 6:16 PM, Eric Broch wrote:
>
> What protocol, IMAP, IMAPS, SMTPS...?
>
> On 9/1/2021 2:36 PM, Jeff Koch wrote:
>>
>> We have a customer trying to connect to
>>his
>> qmail-toaster email account using the
>> MicroSoft Outlook app on an Android
>phone.
>> He keeps getting bounced off with the
>> message 'can't connect to server' or
>>'can't
>> login'.  I did some research on the MS
>> forums and apparently this Outlook app
>>only
>> connects with SSL (no STARTTLS) and TLS
>>1.2
>> or higher.  If the mailserver tries
>> anything else first the connection is
>>dropped.
>>
>> Is there any known work-around or
>> configuration adjustment needed to get
>>this
>> Android Outlook app to work with the
>>toaster.
>>
>> We're running
>> qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm
>>
>> Thanks, Jeff

>>>

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

Then it has nothing to do with your server. Are you sure all the settings are 
correct?

On Sep 1, 2021, 8:53 PM, at 8:53 PM, Jeff Koch  
wrote:
>Connections from other email clients show in the dovecot log but not
>the
>attempts from Outlook for Android. - Jeff
>
>On 9/1/2021 10:35 PM, Eric Broch wrote:
>> Check Dovecot log to see if Outlook is connecting.
>> On Sep 1, 2021, at 8:32 PM, Eric Broch > > wrote:
>>
>> Order:
>>
>> 1) Add new account
>> 2) Enter email address & hit continue
>> 3) Turn on advanced & fill in IMAP & SMTP Settings & hit check at
>> top of screen.
>> On Sep 1, 2021, at 8:23 PM, Eric Broch < ebr...@whitehorsetc.com
>> > wrote:
>>
>> Also, your certificate must be valid or you'll run into
>problems
>> On Sep 1, 2021, at 8:19 PM, Eric Broch <
>> ebr...@whitehorsetc.com >
>wrote:
>>
>> Just created an account with Outlook for Android
>> connecting to QMT/COS 7, you must use the advanced
>setting
>> option.
>> On Sep 1, 2021, at 8:11 PM, Eric Broch <
>> ebr...@whitehorsetc.com >
>> wrote:
>>
>> I used to use Outlook but went to BlueMail.
>> On Sep 1, 2021, at 7:25 PM, Jeff Koch <
>> jeffk...@intersessions.com
>> > wrote:
>>
>> Yes - and Gmail for Android works and can connect
>> to the email account. Also, Amazon Fire Tablet
>> (which is Android) can also connect to the email
>> account on a non-SSL basis. The only issue is
>> Microsoft Outlook for Android which can't
>> connect.  I'm sure there must be others on the
>> list with Android devices that have the current
>> Microsoft Outlook app. Are you able to connect to
>> a QM7 IMAP email account?
>>
>> Jeff
>>
>> On 9/1/2021 8:29 PM, Eric Broch wrote:
>>> Does your web mail work?
>>> On Sep 1, 2021, at 5:12 PM, Jeff Koch <
>>> jeffk...@intersessions.com
>>> > wrote:
>>>
>>> Neither IMAP or IMAPS will connect - Jeff
>>>
>>> On 9/1/2021 6:16 PM, Eric Broch wrote:

 What protocol, IMAP, IMAPS, SMTPS...?

 On 9/1/2021 2:36 PM, Jeff Koch wrote:
>
> We have a customer trying to connect to
>his
> qmail-toaster email account using the
> MicroSoft Outlook app on an Android phone.
> He keeps getting bounced off with the
> message 'can't connect to server' or
>'can't
> login'.  I did some research on the MS
> forums and apparently this Outlook app
>only
> connects with SSL (no STARTTLS) and TLS
>1.2
> or higher.  If the mailserver tries
> anything else first the connection is
>dropped.
>
> Is there any known work-around or
> configuration adjustment needed to get
>this
> Android Outlook app to work with the
>toaster.
>
> We're running
> qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm
>
> Thanks, Jeff
>>>
>>

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Jeff Koch]

Connections from other email clients show in the dovecot log but not the 
attempts from Outlook for Android. - Jeff


On 9/1/2021 10:35 PM, Eric Broch wrote:

Check Dovecot log to see if Outlook is connecting.
On Sep 1, 2021, at 8:32 PM, Eric Broch > wrote:


Order:

1) Add new account
2) Enter email address & hit continue
3) Turn on advanced & fill in IMAP & SMTP Settings & hit check at
top of screen.
On Sep 1, 2021, at 8:23 PM, Eric Broch < ebr...@whitehorsetc.com
> wrote:

Also, your certificate must be valid or you'll run into problems
On Sep 1, 2021, at 8:19 PM, Eric Broch <
ebr...@whitehorsetc.com > wrote:

Just created an account with Outlook for Android
connecting to QMT/COS 7, you must use the advanced setting
option.
On Sep 1, 2021, at 8:11 PM, Eric Broch <
ebr...@whitehorsetc.com >
wrote:

I used to use Outlook but went to BlueMail.
On Sep 1, 2021, at 7:25 PM, Jeff Koch <
jeffk...@intersessions.com
> wrote:

Yes - and Gmail for Android works and can connect
to the email account. Also, Amazon Fire Tablet
(which is Android) can also connect to the email
account on a non-SSL basis. The only issue is
Microsoft Outlook for Android which can't
connect.  I'm sure there must be others on the
list with Android devices that have the current
Microsoft Outlook app. Are you able to connect to
a QM7 IMAP email account?

Jeff

On 9/1/2021 8:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch <
jeffk...@intersessions.com
> wrote:

Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his
qmail-toaster email account using the
MicroSoft Outlook app on an Android phone.
He keeps getting bounced off with the
message 'can't connect to server' or 'can't
login'.  I did some research on the MS
forums and apparently this Outlook app only
connects with SSL (no STARTTLS) and TLS 1.2
or higher.  If the mailserver tries
anything else first the connection is dropped.

Is there any known work-around or
configuration adjustment needed to get this
Android Outlook app to work with the toaster.

We're running
qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Jeff Koch]

Yup - did all that and when we hit check we get can't connect.

The servercert.pem is good through Sep 28th.

Thunderbird on the PC connects OK to the IMAP with SSL/TLS. But SMTP 
will only connect with STARTTLS.  Certificate is the same for dovecot 
IMAP and SMTP. Could there be a cipher issue?


Jeff

On 9/1/2021 10:32 PM, Eric Broch wrote:

Order:

1) Add new account
2) Enter email address & hit continue
3) Turn on advanced & fill in IMAP & SMTP Settings & hit check at top 
of screen.
On Sep 1, 2021, at 8:23 PM, Eric Broch > wrote:


Also, your certificate must be valid or you'll run into problems
On Sep 1, 2021, at 8:19 PM, Eric Broch < ebr...@whitehorsetc.com
> wrote:

Just created an account with Outlook for Android connecting to
QMT/COS 7, you must use the advanced setting option.
On Sep 1, 2021, at 8:11 PM, Eric Broch <
ebr...@whitehorsetc.com > wrote:

I used to use Outlook but went to BlueMail.
On Sep 1, 2021, at 7:25 PM, Jeff Koch <
jeffk...@intersessions.com
> wrote:

Yes - and Gmail for Android works and can connect to
the email account. Also, Amazon Fire Tablet (which is
Android) can also connect to the email account on a
non-SSL basis.  The only issue is Microsoft Outlook
for Android which can't connect.  I'm sure there must
be others on the list with Android devices that have
the current Microsoft Outlook app. Are you able to
connect to a QM7 IMAP email account?

Jeff

On 9/1/2021 8:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch <
jeffk...@intersessions.com
> wrote:

Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his
qmail-toaster email account using the MicroSoft
Outlook app on an Android phone. He keeps
getting bounced off with the message 'can't
connect to server' or 'can't login'.  I did
some research on the MS forums and apparently
this Outlook app only connects with SSL (no
STARTTLS) and TLS 1.2 or higher.  If the
mailserver tries anything else first the
connection is dropped.

Is there any known work-around or configuration
adjustment needed to get this Android Outlook
app to work with the toaster.

We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

Check Dovecot log to see if Outlook is connecting.

On Sep 1, 2021, 8:32 PM, at 8:32 PM, Eric Broch  wrote:
>Order:
>
>1) Add new account
>2) Enter email address & hit continue
>3) Turn on advanced & fill in IMAP & SMTP Settings & hit check at top
>of screen.
>
>On Sep 1, 2021, 8:23 PM, at 8:23 PM, Eric Broch
> wrote:
>>Also, your certificate must be valid or you'll run into problems
>>
>>On Sep 1, 2021, 8:19 PM, at 8:19 PM, Eric Broch
>> wrote:
>>>Just created an account with Outlook for Android connecting to
>QMT/COS
>>>7, you must use the advanced setting option.
>>>
>>>On Sep 1, 2021, 8:11 PM, at 8:11 PM, Eric Broch
>>> wrote:
I used to use Outlook but went to BlueMail. 

On Sep 1, 2021, 7:25 PM, at 7:25 PM, Jeff Koch
 wrote:
>Yes - and Gmail for Android works and can connect to the email
account.
>
>Also, Amazon Fire Tablet (which is Android) can also connect to the
>email account on a non-SSL basis.  The only issue is Microsoft
>>>Outlook
>for Android which can't connect.  I'm sure there must be others on
>>>the
>list with Android devices that have the current Microsoft Outlook
>>>app.
>Are you able to connect to a QM7 IMAP email account?
>
>Jeff
>
>On 9/1/2021 8:29 PM, Eric Broch wrote:
>> Does your web mail work?
>> On Sep 1, 2021, at 5:12 PM, Jeff Koch > > wrote:
>>
>> Neither IMAP or IMAPS will connect - Jeff
>>
>> On 9/1/2021 6:16 PM, Eric Broch wrote:
>>>
>>> What protocol, IMAP, IMAPS, SMTPS...?
>>>
>>> On 9/1/2021 2:36 PM, Jeff Koch wrote:

 We have a customer trying to connect to his qmail-toaster
email
 account using the MicroSoft Outlook app on an Android
>phone.
He
 keeps getting bounced off with the message 'can't connect
>to
 server' or 'can't login'.  I did some research on the MS
forums
 and apparently this Outlook app only connects with SSL (no
 STARTTLS) and TLS 1.2 or higher.  If the mailserver tries
 anything else first the connection is dropped.

 Is there any known work-around or configuration adjustment
 needed to get this Android Outlook app to work with the
>toaster.

 We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

 Thanks, Jeff
>>

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

Order:

1) Add new account
2) Enter email address & hit continue
3) Turn on advanced & fill in IMAP & SMTP Settings & hit check at top of screen.

On Sep 1, 2021, 8:23 PM, at 8:23 PM, Eric Broch  wrote:
>Also, your certificate must be valid or you'll run into problems
>
>On Sep 1, 2021, 8:19 PM, at 8:19 PM, Eric Broch
> wrote:
>>Just created an account with Outlook for Android connecting to QMT/COS
>>7, you must use the advanced setting option.
>>
>>On Sep 1, 2021, 8:11 PM, at 8:11 PM, Eric Broch
>> wrote:
>>>I used to use Outlook but went to BlueMail. 
>>>
>>>On Sep 1, 2021, 7:25 PM, at 7:25 PM, Jeff Koch
>>> wrote:
Yes - and Gmail for Android works and can connect to the email
>>>account.

Also, Amazon Fire Tablet (which is Android) can also connect to the
email account on a non-SSL basis.  The only issue is Microsoft
>>Outlook
for Android which can't connect.  I'm sure there must be others on
>>the
list with Android devices that have the current Microsoft Outlook
>>app.
Are you able to connect to a QM7 IMAP email account?

Jeff

On 9/1/2021 8:29 PM, Eric Broch wrote:
> Does your web mail work?
> On Sep 1, 2021, at 5:12 PM, Jeff Koch  > wrote:
>
> Neither IMAP or IMAPS will connect - Jeff
>
> On 9/1/2021 6:16 PM, Eric Broch wrote:
>>
>> What protocol, IMAP, IMAPS, SMTPS...?
>>
>> On 9/1/2021 2:36 PM, Jeff Koch wrote:
>>>
>>> We have a customer trying to connect to his qmail-toaster
>>>email
>>> account using the MicroSoft Outlook app on an Android phone.
>>>He
>>> keeps getting bounced off with the message 'can't connect to
>>> server' or 'can't login'.  I did some research on the MS
>>>forums
>>> and apparently this Outlook app only connects with SSL (no
>>> STARTTLS) and TLS 1.2 or higher.  If the mailserver tries
>>> anything else first the connection is dropped.
>>>
>>> Is there any known work-around or configuration adjustment
>>> needed to get this Android Outlook app to work with the
toaster.
>>>
>>> We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm
>>>
>>> Thanks, Jeff
>

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Jeff Koch]

We do use that option - Jeff

On 9/1/2021 10:19 PM, Eric Broch wrote:
Just created an account with Outlook for Android connecting to QMT/COS 
7, you must use the advanced setting option.
On Sep 1, 2021, at 8:11 PM, Eric Broch > wrote:


I used to use Outlook but went to BlueMail.
On Sep 1, 2021, at 7:25 PM, Jeff Koch < jeffk...@intersessions.com
> wrote:

Yes - and Gmail for Android works and can connect to the email
account. Also, Amazon Fire Tablet (which is Android) can also
connect to the email account on a non-SSL basis.  The only
issue is Microsoft Outlook for Android which can't connect. 
I'm sure there must be others on the list with Android devices
that have the current Microsoft Outlook app. Are you able to
connect to a QM7 IMAP email account?

Jeff

On 9/1/2021 8:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch <
jeffk...@intersessions.com
> wrote:

Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his
qmail-toaster email account using the MicroSoft Outlook
app on an Android phone. He keeps getting bounced off
with the message 'can't connect to server' or 'can't
login'.  I did some research on the MS forums and
apparently this Outlook app only connects with SSL (no
STARTTLS) and TLS 1.2 or higher.  If the mailserver
tries anything else first the connection is dropped.

Is there any known work-around or configuration
adjustment needed to get this Android Outlook app to
work with the toaster.

We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Jeff Koch]

Hi Eric:

Here's what I get - BTW - I did see a reference in a forum post that 
AUTH=DIGEST-MD5 should be removed from dovecot


SSL-Session:
    Protocol  : TLSv1.2
    Cipher    : ECDHE-RSA-AES256-GCM-SHA384
    Session-ID: 
611DF740642D8DD1BED7CF03AF5C9CB6930406E3BA4D76A1BBC25A1275B1B9AF

    Session-ID-ctx:
    Master-Key: 
BA0399E80DE9DF60F0B90CFBE2B6C58438AB03DB427ECFE233A062DBDEBD7237824AAF8CBD445AEE22E184F863A6

    Key-Arg   : None
    Krb5 Principal: None
    PSK identity: None
    PSK identity hint: None
    TLS session ticket lifetime hint: 300 (seconds)
    TLS session ticket:
     - 8d f7 50 89 e0 14 cc 94-95 cf ab 4b af d9 a3 3f ..PK...?
    0010 - a9 9e 48 2b 48 5d a4 a1-37 62 f4 ed 62 43 31 e4 ..H+H]..7b..bC1.
    0020 - 51 49 3a 3c 25 6a 22 8c-99 f0 60 bf d0 df b8 4c QI:<%j"...`L
    0030 - 22 e8 da 05 9e 4e ef f0-7c 16 ae c5 af 16 1e 01 "N..|...
    0040 - 82 9a 62 79 93 0c 1b 73-bd b9 90 96 8e 5a 94 5d ..by...s.Z.]
    0050 - d6 9b 84 d4 88 1d 81 41-7a 24 29 97 d9 0f c5 6f ...Az$)o
    0060 - b8 69 ed b8 28 ce 62 82-03 4e e8 05 fb 8d 85 ae .i..(.b..N..
    0070 - a5 21 9d 17 f7 1e f1 7e-14 75 4a 79 56 c7 f3 95 .!.~.uJyV...
    0080 - c3 bc 50 90 de b0 51 1b-48 1c 4f df 9a 58 0d 4b ..P...Q.H.O..X.K
    0090 - c1 42 cb 64 4f 6c e9 7b-d5 1d 4a 04 dd 89 2a 2d .B.dOl.{..J...*-

    Start Time: 1630549460
    Timeout   : 300 (sec)
    Verify return code: 0 (ok)
---
* OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE 
IDLE AUTH=PLAIN AUTH=LOGIN AUTH=DIGEST-MD5 AUTH=CRAM-MD5] Dovecot 
toaster ready.
a OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE 
IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS 
THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN 
NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH 
ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE QUOTA] 
Logged in

* BYE Logging out
a OK Logout completed (0.001 + 0.000 + 0.001 secs).
closed


On 9/1/2021 8:49 PM, Eric Broch wrote:


Try this script (replace with relevant user, password, & host) from 
the command line of the server. It will yield what version of TLS 
you're running.




#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

imapscript "$user" $pass  | openssl s_client -crlf -connect $host:993



On 9/1/2021 6:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch > wrote:


Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his qmail-toaster email
account using the MicroSoft Outlook app on an Android phone. He
keeps getting bounced off with the message 'can't connect to
server' or 'can't login'.  I did some research on the MS forums
and apparently this Outlook app only connects with SSL (no
STARTTLS) and TLS 1.2 or higher.  If the mailserver tries
anything else first the connection is dropped.

Is there any known work-around or configuration adjustment
needed to get this Android Outlook app to work with the toaster.

We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

Also, your certificate must be valid or you'll run into problems

On Sep 1, 2021, 8:19 PM, at 8:19 PM, Eric Broch  wrote:
>Just created an account with Outlook for Android connecting to QMT/COS
>7, you must use the advanced setting option.
>
>On Sep 1, 2021, 8:11 PM, at 8:11 PM, Eric Broch
> wrote:
>>I used to use Outlook but went to BlueMail. 
>>
>>On Sep 1, 2021, 7:25 PM, at 7:25 PM, Jeff Koch
>> wrote:
>>>Yes - and Gmail for Android works and can connect to the email
>>account.
>>>
>>>Also, Amazon Fire Tablet (which is Android) can also connect to the
>>>email account on a non-SSL basis.  The only issue is Microsoft
>Outlook
>>>for Android which can't connect.  I'm sure there must be others on
>the
>>>list with Android devices that have the current Microsoft Outlook
>app.
>>>Are you able to connect to a QM7 IMAP email account?
>>>
>>>Jeff
>>>
>>>On 9/1/2021 8:29 PM, Eric Broch wrote:
 Does your web mail work?
 On Sep 1, 2021, at 5:12 PM, Jeff Koch >>> > wrote:

 Neither IMAP or IMAPS will connect - Jeff

 On 9/1/2021 6:16 PM, Eric Broch wrote:
>
> What protocol, IMAP, IMAPS, SMTPS...?
>
> On 9/1/2021 2:36 PM, Jeff Koch wrote:
>>
>> We have a customer trying to connect to his qmail-toaster
>>email
>> account using the MicroSoft Outlook app on an Android phone.
>>He
>> keeps getting bounced off with the message 'can't connect to
>> server' or 'can't login'.  I did some research on the MS
>>forums
>> and apparently this Outlook app only connects with SSL (no
>> STARTTLS) and TLS 1.2 or higher.  If the mailserver tries
>> anything else first the connection is dropped.
>>
>> Is there any known work-around or configuration adjustment
>> needed to get this Android Outlook app to work with the
>>>toaster.
>>
>> We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm
>>
>> Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

Just created an account with Outlook for Android connecting to QMT/COS 7, you 
must use the advanced setting option.

On Sep 1, 2021, 8:11 PM, at 8:11 PM, Eric Broch  wrote:
>I used to use Outlook but went to BlueMail. 
>
>On Sep 1, 2021, 7:25 PM, at 7:25 PM, Jeff Koch
> wrote:
>>Yes - and Gmail for Android works and can connect to the email
>account.
>>
>>Also, Amazon Fire Tablet (which is Android) can also connect to the
>>email account on a non-SSL basis.  The only issue is Microsoft Outlook
>>for Android which can't connect.  I'm sure there must be others on the
>>list with Android devices that have the current Microsoft Outlook app.
>>Are you able to connect to a QM7 IMAP email account?
>>
>>Jeff
>>
>>On 9/1/2021 8:29 PM, Eric Broch wrote:
>>> Does your web mail work?
>>> On Sep 1, 2021, at 5:12 PM, Jeff Koch >> > wrote:
>>>
>>> Neither IMAP or IMAPS will connect - Jeff
>>>
>>> On 9/1/2021 6:16 PM, Eric Broch wrote:

 What protocol, IMAP, IMAPS, SMTPS...?

 On 9/1/2021 2:36 PM, Jeff Koch wrote:
>
> We have a customer trying to connect to his qmail-toaster
>email
> account using the MicroSoft Outlook app on an Android phone.
>He
> keeps getting bounced off with the message 'can't connect to
> server' or 'can't login'.  I did some research on the MS
>forums
> and apparently this Outlook app only connects with SSL (no
> STARTTLS) and TLS 1.2 or higher.  If the mailserver tries
> anything else first the connection is dropped.
>
> Is there any known work-around or configuration adjustment
> needed to get this Android Outlook app to work with the
>>toaster.
>
> We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm
>
> Thanks, Jeff
>>>

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Jeff Koch]

Eric - I should also mention that the email account works with Mail on 
the iPhone as well as Thunderbird on a desktop PC. - Jeff



Yes - and Gmail for Android works and can connect to the email account. 
Also, Amazon Fire Tablet (which is Android) can also connect to the 
email account on a non-SSL basis.  The only issue is Microsoft Outlook 
for Android which can't connect.  I'm sure there must be others on the 
list with Android devices that have the current Microsoft Outlook app. 
Are you able to connect to a QM7 IMAP email account?


Jeff

On 9/1/2021 8:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch > wrote:


Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his qmail-toaster email
account using the MicroSoft Outlook app on an Android phone. He
keeps getting bounced off with the message 'can't connect to
server' or 'can't login'.  I did some research on the MS forums
and apparently this Outlook app only connects with SSL (no
STARTTLS) and TLS 1.2 or higher.  If the mailserver tries
anything else first the connection is dropped.

Is there any known work-around or configuration adjustment
needed to get this Android Outlook app to work with the toaster.

We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

I used to use Outlook but went to BlueMail. 

On Sep 1, 2021, 7:25 PM, at 7:25 PM, Jeff Koch  
wrote:
>Yes - and Gmail for Android works and can connect to the email account.
>
>Also, Amazon Fire Tablet (which is Android) can also connect to the
>email account on a non-SSL basis.  The only issue is Microsoft Outlook
>for Android which can't connect.  I'm sure there must be others on the
>list with Android devices that have the current Microsoft Outlook app.
>Are you able to connect to a QM7 IMAP email account?
>
>Jeff
>
>On 9/1/2021 8:29 PM, Eric Broch wrote:
>> Does your web mail work?
>> On Sep 1, 2021, at 5:12 PM, Jeff Koch > > wrote:
>>
>> Neither IMAP or IMAPS will connect - Jeff
>>
>> On 9/1/2021 6:16 PM, Eric Broch wrote:
>>>
>>> What protocol, IMAP, IMAPS, SMTPS...?
>>>
>>> On 9/1/2021 2:36 PM, Jeff Koch wrote:

 We have a customer trying to connect to his qmail-toaster email
 account using the MicroSoft Outlook app on an Android phone. He
 keeps getting bounced off with the message 'can't connect to
 server' or 'can't login'.  I did some research on the MS forums
 and apparently this Outlook app only connects with SSL (no
 STARTTLS) and TLS 1.2 or higher.  If the mailserver tries
 anything else first the connection is dropped.

 Is there any known work-around or configuration adjustment
 needed to get this Android Outlook app to work with the
>toaster.

 We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

 Thanks, Jeff
>>

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Jeff Koch]

Yes - and Gmail for Android works and can connect to the email account. 
Also, Amazon Fire Tablet (which is Android) can also connect to the 
email account on a non-SSL basis.  The only issue is Microsoft Outlook 
for Android which can't connect.  I'm sure there must be others on the 
list with Android devices that have the current Microsoft Outlook app. 
Are you able to connect to a QM7 IMAP email account?


Jeff

On 9/1/2021 8:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch > wrote:


Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his qmail-toaster email
account using the MicroSoft Outlook app on an Android phone. He
keeps getting bounced off with the message 'can't connect to
server' or 'can't login'.  I did some research on the MS forums
and apparently this Outlook app only connects with SSL (no
STARTTLS) and TLS 1.2 or higher.  If the mailserver tries
anything else first the connection is dropped.

Is there any known work-around or configuration adjustment
needed to get this Android Outlook app to work with the toaster.

We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

Try this script (replace with relevant user, password, & host) from the 
command line of the server. It will yield what version of TLS you're 
running.




#!/bin/bash

function imapscript () {
echo "a login $1 $2"
echo 'a logout'
sleep 1
echo 'quit'
}

user=some...@mydomain.com
pass=***
host=mail.mydomain.com

imapscript "$user" $pass  | openssl s_client -crlf -connect $host:993



On 9/1/2021 6:29 PM, Eric Broch wrote:

Does your web mail work?
On Sep 1, 2021, at 5:12 PM, Jeff Koch > wrote:


Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his qmail-toaster email
account using the MicroSoft Outlook app on an Android phone. He
keeps getting bounced off with the message 'can't connect to
server' or 'can't login'.  I did some research on the MS forums
and apparently this Outlook app only connects with SSL (no
STARTTLS) and TLS 1.2 or higher.  If the mailserver tries
anything else first the connection is dropped.

Is there any known work-around or configuration adjustment
needed to get this Android Outlook app to work with the toaster.

We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Eric Broch]

Does your web mail work?

On Sep 1, 2021, 5:12 PM, at 5:12 PM, Jeff Koch  
wrote:
>Neither IMAP or IMAPS will connect - Jeff
>
>On 9/1/2021 6:16 PM, Eric Broch wrote:
>>
>> What protocol, IMAP, IMAPS, SMTPS...?
>>
>> On 9/1/2021 2:36 PM, Jeff Koch wrote:
>>>
>>> We have a customer trying to connect to his qmail-toaster email
>>> account using the MicroSoft Outlook app on an Android phone. He
>keeps
>>> getting bounced off with the message 'can't connect to server' or
>>> 'can't login'.  I did some research on the MS forums and apparently
>>> this Outlook app only connects with SSL (no STARTTLS) and TLS 1.2 or
>
>>> higher.  If the mailserver tries anything else first the connection
>>> is dropped.
>>>
>>> Is there any known work-around or configuration adjustment needed to
>
>>> get this Android Outlook app to work with the toaster.
>>>
>>> We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm
>>>
>>> Thanks, Jeff

Re: [qmailtoaster] Re: QM7 - Issues connecting with Outlook for Android

[Jeff Koch]

Neither IMAP or IMAPS will connect - Jeff

On 9/1/2021 6:16 PM, Eric Broch wrote:


What protocol, IMAP, IMAPS, SMTPS...?

On 9/1/2021 2:36 PM, Jeff Koch wrote:


We have a customer trying to connect to his qmail-toaster email 
account using the MicroSoft Outlook app on an Android phone. He keeps 
getting bounced off with the message 'can't connect to server' or 
'can't login'.  I did some research on the MS forums and apparently 
this Outlook app only connects with SSL (no STARTTLS) and TLS 1.2 or 
higher.  If the mailserver tries anything else first the connection 
is dropped.


Is there any known work-around or configuration adjustment needed to 
get this Android Outlook app to work with the toaster.


We're running qmail-1.03-2.2.qt.cdb.el7.x86_64.rpm

Thanks, Jeff