Re: [QUAD-L] Chair Shop

2016-12-04 Thread wheelchair
When calling Invacare, make sure you have the serial number and name of the 
 provider.  Also the parts ordered and status.
 
Best Wishes
 
 
In a message dated 12/4/2016 11:50:36 A.M. Central Standard Time,  
zoocr...@windstream.net writes:

 
Definitely  rotten. After calling last Mon and Wed and not getting a call 
back (was told  they weren’t to interrupt her), I called Friday and when I 
was told the lady  was w/ a customer did I want to leave a message I said no, 
give me her  boss. 
I  did get to talk to someone but I don’t think my parts were ordered. I’m 
 calling Invacare tomorrow! 
Nicki 
 
 
From: _wheelchair@aol.com_ (mailto:wheelch...@aol.com)  
[mailto:wheelch...@aol.com]  
Sent: Friday, December 2, 2016 6:10 PM
To: _zoocrew1@windstream.net_ (mailto:zoocr...@windstream.net) ; 
_quad-list@eskimo.com_ (mailto:quad-list@eskimo.com) 
Subject:  Re: [QUAD-L] Chair Shop

 
Something  smells rotten in your area. Did you call and ask the issue.  Are 
the  parts backordered or were they late in ordering, because some 
employees only  work 32 hour weeks.  You have the right to know the part 
numbers as 
well.  You can call the manufacture to determine if the part numbers are in 
or  backordered.
 
It is  also possible that your provider is on credit hold, due to slow or 
lack of  payment.
 
You  can work behind the scene to get all of your answers and perhaps, 
faster  service.
 

 
Best  Wishes
 

 
 
In a  message dated 12/2/2016 4:32:40 P.M. Central Standard Time, 
_zoocrew1@windstream.net_ (mailto:zoocr...@windstream.net)   writes:

 
I  bought out of pocket in March from a battery supply business and they  
covered 2nd set in June/July but said it had to be my chair. DME  came out in 
July and was suppose to order new batteries and parts. I called  in 
September asking where are my batteries and parts? Never got ordered.  They 
replaced batteries Sept 9 with MK brand and replaced Oct 31 but said MK  won’t 
warranty my current set. My parts won’t be in supposedly until Dec 14  and by 
then I am sure my batteries will be bad. I don’t feel I should pay  out of 
pocket since I’ve been trying to get them to fix my chair since  July. 
Nicki 
 
 
From:  _wheelchair@aol.com_ (mailto:wheelch...@aol.com)  
[mailto:wheelch...@aol.com]  
Sent: Thursday, December 1, 2016 6:34 PM
To: _zoocrew1@windstream.net_ (mailto:zoocr...@windstream.net) 
Subject:  Re: [QUAD-L] Chair Shop

 
MK  batteries are both expensive and the best, when treated right.  The  
failure rate on those imported China Batteries have a very high failure rate  
and only a 6 month warranty.  Make sure you place a note or sticker on  each 
battery, as to when it was installed,  then hold your provider's  feet to 
the fire.
 

 
Best  Wishes
 

 
 
In  a message dated 12/1/2016 6:13:05 P.M. Central Standard Time, 
_zoocrew1@windstream.net_ (mailto:zoocr...@windstream.net)   writes:

 
Mine  is doing the same thing…….finally ordered new battery boxes, joy 
stick,  receive where battery box plugs in……..we’ll see if it fixes it. I’m 
on my  4th set of new batteries since March 
Nicki 
 
 
From:  greg [mailto:g...@eskimo.com] 
Sent:  Thursday, December 1, 2016 5:48 PM
To: _quad-list@eskimo.com_ (mailto:quad-list@eskimo.com) 
Subject:  [QUAD-L] Chair Shop

 
The chair shop just sent a guy  out to check my chair, to see why the 
batteries are not holding a charge.  I get about 3 to 4 miles. I use to go 8 
miles fine. I do not think he knew  his butt from a hole in the ground. All his 
answers were “Charge it  longer, needs 12 hours a day” I've been in a chair 
34 years, never charged  it 12 hours a day and I wet 13 miles one day. Just 
got new batteries 2 ½  months ago. He did no real testing other than an 
Amp? Meter. They will  replace the batteries, and hope its that. Hope its not 
the chair draining  them for some reason. I'd like to get it at least running 
good before I  get a new one. I'd like to keep it as my backup.
 

 
Greg










RE: [QUAD-L] Chair Shop

2016-12-04 Thread Nichole Rohling
Definitely rotten. After calling last Mon and Wed and not getting a call back 
(was told they weren’t to interrupt her), I called Friday and when I was told 
the lady was w/ a customer did I want to leave a message I said no, give me her 
boss.

I did get to talk to someone but I don’t think my parts were ordered. I’m 
calling Invacare tomorrow!

 

Nicki

 

From: wheelch...@aol.com [mailto:wheelch...@aol.com] 
Sent: Friday, December 2, 2016 6:10 PM
To: zoocr...@windstream.net; quad-list@eskimo.com
Subject: Re: [QUAD-L] Chair Shop

 

Something smells rotten in your area. Did you call and ask the issue.  Are the 
parts backordered or were they late in ordering, because some employees only 
work 32 hour weeks.  You have the right to know the part numbers as well. You 
can call the manufacture to determine if the part numbers are in or backordered.

It is also possible that your provider is on credit hold, due to slow or lack 
of payment.

You can work behind the scene to get all of your answers and perhaps, faster 
service.

 

Best Wishes

 

In a message dated 12/2/2016 4:32:40 P.M. Central Standard Time, 
zoocr...@windstream.net writes:

I bought out of pocket in March from a battery supply business and they covered 
2nd set in June/July but said it had to be my chair. DME came out in July and 
was suppose to order new batteries and parts. I called in September asking 
where are my batteries and parts? Never got ordered. They replaced batteries 
Sept 9 with MK brand and replaced Oct 31 but said MK won’t warranty my current 
set. My parts won’t be in supposedly until Dec 14 and by then I am sure my 
batteries will be bad. I don’t feel I should pay out of pocket since I’ve been 
trying to get them to fix my chair since July.

 

Nicki

 

From: wheelch...@aol.com [mailto:wheelch...@aol.com] 
Sent: Thursday, December 1, 2016 6:34 PM
To: zoocr...@windstream.net
Subject: Re: [QUAD-L] Chair Shop

 

MK batteries are both expensive and the best, when treated right.  The failure 
rate on those imported China Batteries have a very high failure rate and only a 
6 month warranty.  Make sure you place a note or sticker on each battery, as to 
when it was installed,  then hold your provider's feet to the fire.

 

Best Wishes

 

In a message dated 12/1/2016 6:13:05 P.M. Central Standard Time, 
zoocr...@windstream.net writes:

Mine is doing the same thing…….finally ordered new battery boxes, joy stick, 
receive where battery box plugs in……..we’ll see if it fixes it. I’m on my 4th 
set of new batteries since March

 

Nicki

 

From: greg [mailto:g...@eskimo.com] 
Sent: Thursday, December 1, 2016 5:48 PM
To: quad-list@eskimo.com
Subject: [QUAD-L] Chair Shop

 

The chair shop just sent a guy out to check my chair, to see why the batteries 
are not holding a charge. I get about 3 to 4 miles. I use to go 8 miles fine. I 
do not think he knew his butt from a hole in the ground. All his answers were 
“Charge it longer, needs 12 hours a day” I've been in a chair 34 years, never 
charged it 12 hours a day and I wet 13 miles one day. Just got new batteries 2 
½ months ago. He did no real testing other than an Amp? Meter. They will 
replace the batteries, and hope its that. Hope its not the chair draining them 
for some reason. I'd like to get it at least running good before I get a new 
one. I'd like to keep it as my backup.

 

Greg



RE: [QUAD-L] Chair Shop

2016-12-03 Thread Nichole Rohling
Thanks for the info………DME provider I have to deal with is a joke.

 

Nicki

 

From: alcibiates2 [mailto:alcibiat...@yahoo.com] 
Sent: Friday, December 2, 2016 8:04 PM
To: Nichole Rohling; wheelch...@aol.com; quad-list@eskimo.com
Subject: RE: [QUAD-L] Chair Shop

 

All I can think of is that you might want to try a good electronics person to 
check your chairs. I use a 08 tdx and just went at least 6 miles and didn't use 
a 50% charge on 4 year old interstate maintenance free marine batteries. I got 
them and a polycarbonate divider that I was told should always be used when 
batteries are settled together. I haven't had a box with both batteries 
together since the late 80s. Everest & Jennings used to nestle batteries beside 
each other like this chair and they needed dividers that didn't  come with the 
chair. I don't know if this will help anyone but it's an idea. 

I know that it's out of pocket ,  but electronic repair shops and many auto 
mechanics have been more help to me than DME's. Much faster too.

Best Wishes , 

John s . 



 Original message 
From: Nichole Rohling <zoocr...@windstream.net> 
Date: 12/02/2016 5:32 PM (GMT-05:00) 
To: wheelch...@aol.com, quad-list@eskimo.com 
Subject: RE: [QUAD-L] Chair Shop 

I bought out of pocket in March from a battery supply business and they covered 
2nd set in June/July but said it had to be my chair. DME came out in July and 
was suppose to order new batteries and parts. I called in September asking 
where are my batteries and parts? Never got ordered. They replaced batteries 
Sept 9 with MK brand and replaced Oct 31 but said MK won’t warranty my current 
set. My parts won’t be in supposedly until Dec 14 and by then I am sure my 
batteries will be bad. I don’t feel I should pay out of pocket since I’ve been 
trying to get them to fix my chair since July.

 

Nicki

 

From: wheelch...@aol.com [mailto:wheelch...@aol.com] 
Sent: Thursday, December 1, 2016 6:34 PM
To: zoocr...@windstream.net
Subject: Re: [QUAD-L] Chair Shop

 

MK batteries are both expensive and the best, when treated right.  The failure 
rate on those imported China Batteries have a very high failure rate and only a 
6 month warranty.  Make sure you place a note or sticker on each battery, as to 
when it was installed,  then hold your provider's feet to the fire.

 

Best Wishes

 

In a message dated 12/1/2016 6:13:05 P.M. Central Standard Time, 
zoocr...@windstream.net writes:

Mine is doing the same thing…….finally ordered new battery boxes, joy stick, 
receive where battery box plugs in……..we’ll see if it fixes it. I’m on my 4th 
set of new batteries since March

 

Nicki

 

From: greg [mailto:g...@eskimo.com] 
Sent: Thursday, December 1, 2016 5:48 PM
To: quad-list@eskimo.com
Subject: [QUAD-L] Chair Shop

 

The chair shop just sent a guy out to check my chair, to see why the batteries 
are not holding a charge. I get about 3 to 4 miles. I use to go 8 miles fine. I 
do not think he knew his butt from a hole in the ground. All his answers were 
“Charge it longer, needs 12 hours a day” I've been in a chair 34 years, never 
charged it 12 hours a day and I wet 13 miles one day. Just got new batteries 2 
½ months ago. He did no real testing other than an Amp? Meter. They will 
replace the batteries, and hope its that. Hope its not the chair draining them 
for some reason. I'd like to get it at least running good before I get a new 
one. I'd like to keep it as my backup.

 

Greg



Re: [QUAD-L] Chair Shop

2016-12-03 Thread wheelchair
Thanks John.Sad, but true.
Best Wishes
 
 
In a message dated 12/2/2016 8:03:59 P.M. Central Standard Time,  
alcibiat...@yahoo.com writes:

All I  can think of is that you might want to try a good electronics person 
to check  your chairs. I use a 08 tdx and just went at least 6 miles and 
didn't use a  50% charge on 4 year old interstate maintenance free marine 
batteries. I got  them and a polycarbonate divider that I was told should 
always 
be used when  batteries are settled together. I haven't had a box with both 
batteries  together since the late 80s. Everest & Jennings used to nestle 
batteries  beside each other like this chair and they needed dividers that 
didn't  come with the chair. I don't know if this will help anyone but it's an 
 idea.   
I know that it's out of pocket ,  but electronic repair shops and  many 
auto mechanics have been more help to me than DME's. Much faster  too.
Best Wishes , 
John s . 





RE: [QUAD-L] Chair Shop

2016-12-02 Thread alcibiates2
All I can think of is that you might want to try a good electronics person to 
check your chairs. I use a 08 tdx and just went at least 6 miles and didn't use 
a 50% charge on 4 year old interstate maintenance free marine batteries. I got 
them and a polycarbonate divider that I was told should always be used when 
batteries are settled together. I haven't had a box with both batteries 
together since the late 80s. Everest & Jennings used to nestle batteries beside 
each other like this chair and they needed dividers that didn't  come with the 
chair. I don't know if this will help anyone but it's an idea. I know that it's 
out of pocket ,  but electronic repair shops and many auto mechanics have been 
more help to me than DME's. Much faster too.Best Wishes , John s . 

 Original message 
From: Nichole Rohling <zoocr...@windstream.net> 
Date: 12/02/2016  5:32 PM  (GMT-05:00) 
To: wheelch...@aol.com, quad-list@eskimo.com 
Subject: RE: [QUAD-L] Chair Shop 

I bought out of pocket in March from a battery supply business and they covered 
2nd set in June/July but said it had to be my chair. DME came out in July and 
was suppose to order new batteries and parts. I called in September asking 
where are my batteries and parts? Never got ordered. They replaced batteries 
Sept 9 with MK brand and replaced Oct 31 but said MK won’t warranty my current 
set. My parts won’t be in supposedly until Dec 14 and by then I am sure my 
batteries will be bad. I don’t feel I should pay out of pocket since I’ve been 
trying to get them to fix my chair since July. Nicki  From: wheelch...@aol.com 
[mailto:wheelch...@aol.com] 
Sent: Thursday, December 1, 2016 6:34 PM
To: zoocr...@windstream.net
Subject: Re: [QUAD-L] Chair Shop MK batteries are both expensive and the best, 
when treated right.  The failure rate on those imported China Batteries have a 
very high failure rate and only a 6 month warranty.  Make sure you place a note 
or sticker on each battery, as to when it was installed,  then hold your 
provider's feet to the fire. Best Wishes In a message dated 12/1/2016 6:13:05 
P.M. Central Standard Time, zoocr...@windstream.net writes:Mine is doing the 
same thing…….finally ordered new battery boxes, joy stick, receive where 
battery box plugs in……..we’ll see if it fixes it. I’m on my 4th set of new 
batteries since March Nicki From: greg [mailto:g...@eskimo.com] 
Sent: Thursday, December 1, 2016 5:48 PM
To: quad-list@eskimo.com
Subject: [QUAD-L] Chair Shop The chair shop just sent a guy out to check my 
chair, to see why the batteries are not holding a charge. I get about 3 to 4 
miles. I use to go 8 miles fine. I do not think he knew his butt from a hole in 
the ground. All his answers were “Charge it longer, needs 12 hours a day” I've 
been in a chair 34 years, never charged it 12 hours a day and I wet 13 miles 
one day. Just got new batteries 2 ½ months ago. He did no real testing other 
than an Amp? Meter. They will replace the batteries, and hope its that. Hope 
its not the chair draining them for some reason. I'd like to get it at least 
running good before I get a new one. I'd like to keep it as my backup. Greg

Re: [QUAD-L] Chair Shop

2016-12-02 Thread wheelchair
Something smells rotten in your area. Did you call and ask the issue.   Are 
the parts backordered or were they late in ordering, because some employees 
 only work 32 hour weeks.  You have the right to know the part numbers as  
well. You can call the manufacture to determine if the part numbers are in 
or  backordered.
It is also possible that your provider is on credit hold, due to slow or  
lack of payment.
You can work behind the scene to get all of your answers and perhaps,  
faster service.
 
Best Wishes
 
 
In a message dated 12/2/2016 4:32:40 P.M. Central Standard Time,  
zoocr...@windstream.net writes:

 
I  bought out of pocket in March from a battery supply business and they 
covered  2nd set in June/July but said it had to be my chair. DME came out  in 
July and was suppose to order new batteries and parts. I called in  
September asking where are my batteries and parts? Never got ordered. They  
replaced batteries Sept 9 with MK brand and replaced Oct 31 but said MK won’t  
warranty my current set. My parts won’t be in supposedly until Dec 14 and by  
then I am sure my batteries will be bad. I don’t feel I should pay out of  
pocket since I’ve been trying to get them to fix my chair since  July. 
Nicki 
 
 
From:  wheelch...@aol.com [mailto:wheelch...@aol.com] 
Sent: Thursday,  December 1, 2016 6:34 PM
To:  zoocr...@windstream.net
Subject: Re: [QUAD-L] Chair  Shop

 
MK  batteries are both expensive and the best, when treated right.  The  
failure rate on those imported China Batteries have a very high failure rate  
and only a 6 month warranty.  Make sure you place a note or sticker on  each 
battery, as to when it was installed,  then hold your provider's  feet to 
the fire.
 

 
Best  Wishes
 

 
 
In a  message dated 12/1/2016 6:13:05 P.M. Central Standard Time, 
_zoocrew1@windstream.net_ (mailto:zoocr...@windstream.net)   writes:

 
Mine  is doing the same thing…….finally ordered new battery boxes, joy 
stick,  receive where battery box plugs in……..we’ll see if it fixes it. I’m 
on my  4th set of new batteries since March 
Nicki 
 
 
From:  greg [mailto:g...@eskimo.com] 
Sent:  Thursday, December 1, 2016 5:48 PM
To: _quad-list@eskimo.com_ (mailto:quad-list@eskimo.com) 
Subject:  [QUAD-L] Chair Shop

 
The chair shop just sent a guy  out to check my chair, to see why the 
batteries are not holding a charge. I  get about 3 to 4 miles. I use to go 8 
miles fine. I do not think he knew his  butt from a hole in the ground. All his 
answers were “Charge it longer,  needs 12 hours a day” I've been in a chair 
34 years, never charged it 12  hours a day and I wet 13 miles one day. Just 
got new batteries 2 ½ months  ago. He did no real testing other than an 
Amp? Meter. They will replace the  batteries, and hope its that. Hope its not 
the chair draining them for some  reason. I'd like to get it at least running 
good before I get a new one. I'd  like to keep it as my backup.
 

 
Greg







RE: [QUAD-L] Chair Shop

2016-12-02 Thread Nichole Rohling
I bought out of pocket in March from a battery supply business and they covered 
2nd set in June/July but said it had to be my chair. DME came out in July and 
was suppose to order new batteries and parts. I called in September asking 
where are my batteries and parts? Never got ordered. They replaced batteries 
Sept 9 with MK brand and replaced Oct 31 but said MK won’t warranty my current 
set. My parts won’t be in supposedly until Dec 14 and by then I am sure my 
batteries will be bad. I don’t feel I should pay out of pocket since I’ve been 
trying to get them to fix my chair since July.

 

Nicki

 

From: wheelch...@aol.com [mailto:wheelch...@aol.com] 
Sent: Thursday, December 1, 2016 6:34 PM
To: zoocr...@windstream.net
Subject: Re: [QUAD-L] Chair Shop

 

MK batteries are both expensive and the best, when treated right.  The failure 
rate on those imported China Batteries have a very high failure rate and only a 
6 month warranty.  Make sure you place a note or sticker on each battery, as to 
when it was installed,  then hold your provider's feet to the fire.

 

Best Wishes

 

In a message dated 12/1/2016 6:13:05 P.M. Central Standard Time, 
zoocr...@windstream.net writes:

Mine is doing the same thing…….finally ordered new battery boxes, joy stick, 
receive where battery box plugs in……..we’ll see if it fixes it. I’m on my 4th 
set of new batteries since March

 

Nicki

 

From: greg [mailto:g...@eskimo.com] 
Sent: Thursday, December 1, 2016 5:48 PM
To: quad-list@eskimo.com
Subject: [QUAD-L] Chair Shop

 

The chair shop just sent a guy out to check my chair, to see why the batteries 
are not holding a charge. I get about 3 to 4 miles. I use to go 8 miles fine. I 
do not think he knew his butt from a hole in the ground. All his answers were 
“Charge it longer, needs 12 hours a day” I've been in a chair 34 years, never 
charged it 12 hours a day and I wet 13 miles one day. Just got new batteries 2 
½ months ago. He did no real testing other than an Amp? Meter. They will 
replace the batteries, and hope its that. Hope its not the chair draining them 
for some reason. I'd like to get it at least running good before I get a new 
one. I'd like to keep it as my backup.

 

Greg



Re: [QUAD-L] Chair Shop

2016-12-01 Thread wheelchair
MK Batteries are the best on the market, bar none.  If they try and  supply 
you with vented lead acid batteries, let the manufacturer know using your  
vin or serial number of your chair.  Make sure that lead-acid batteries do  
not void any manufacturer warranty.
 
Best Wishes
 
 
In a message dated 12/1/2016 7:45:01 P.M. Central Standard Time,  
ddh...@sbcglobal.net writes:

 
I'm in almost the same exact situation as you Greg...I have  a meeting 
tomorrow with my medical supplier to help with trying to get a new  
chair...mine 
is over 7 years old and losing power just like yours...i used to  get about 
8 miles also when I had the jell type batteries my chair originally  came 
with  but they will only replace mine with the acid type when the  original 
ones wear out, they said due to cost and etc.  I hope I can get  a new chair 
with the jell batteries and keep this for a back-upbecause my  old back 
up chair is shot.  Dan H**




 
 
On Thursday, December 1, 2016 5:48 PM,  greg  wrote:




   
 
The chair  shop just sent a guy out to check my chair, to see why the 
batteries are not  holding a charge. I get about 3 to 4 miles. I use to go 8 
miles fine. I do not  think he knew his butt from a hole in the ground. All his 
answers were “Charge  it longer, needs 12 hours a day” I've been in a chair 
34 years, never charged  it 12 hours a day and I wet 13 miles one day. Just 
got new batteries 2 ½  months ago. He did no real testing other than an 
Amp? Meter. They will replace  the batteries, and hope its that. Hope its not 
the chair draining them for  some reason. I'd like to get it at least running 
good before I get a new one.  I'd like to keep it as my backup.
 
Greg












Re: [QUAD-L] Chair Shop

2016-12-01 Thread Danny Hearn
I'm in almost the same exact situation as you Greg...I have a meeting tomorrow 
with my medical supplier to help with trying to get a new chair...mine is over 
7 years old and losing power just like yours...i used to get about 8 miles also 
when I had the jell type batteries my chair originally came with  but they will 
only replace mine with the acid type when the original ones wear out, they said 
due to cost and etc.  I hope I can get a new chair with the jell batteries and 
keep this for a back-upbecause my old back up chair is shot.  Dan H** 

On Thursday, December 1, 2016 5:48 PM, greg  wrote:
 

 The chair shop just sent a guy out to check 
my chair, to see why the batteries are not holding a charge. I get about 3 to 4 
miles. I use to go 8 miles fine. I do not think he knew his butt from a hole in 
the ground. All his answers were “Charge it longer, needs 12 hours a day” I've 
been in a chair 34 years, never charged it 12 hours a day and I wet 13 miles 
one day. Just got new batteries 2 ½ months ago. He did no real testing other 
than an Amp? Meter. They will replace the batteries, and hope its that. Hope 
its not the chair draining them for some reason. I'd like to get it at least 
running good before I get a new one. I'd like to keep it as my backup. Greg

   

RE: [QUAD-L] Chair Shop

2016-12-01 Thread Nichole Rohling
Mine is doing the same thing…….finally ordered new battery boxes, joy stick,
receive where battery box plugs in……..we’ll see if it fixes it. I’m on my
4th set of new batteries since March

 

Nicki

 

From: greg [mailto:g...@eskimo.com] 
Sent: Thursday, December 1, 2016 5:48 PM
To: quad-list@eskimo.com
Subject: [QUAD-L] Chair Shop

 

The chair shop just sent a guy out to check my chair, to see why the
batteries are not holding a charge. I get about 3 to 4 miles. I use to go 8
miles fine. I do not think he knew his butt from a hole in the ground. All
his answers were “Charge it longer, needs 12 hours a day” I've been in a
chair 34 years, never charged it 12 hours a day and I wet 13 miles one day.
Just got new batteries 2 ½ months ago. He did no real testing other than an
Amp? Meter. They will replace the batteries, and hope its that. Hope its not
the chair draining them for some reason. I'd like to get it at least running
good before I get a new one. I'd like to keep it as my backup.

 

Greg



Re: [QUAD-L] Chair Shop

2016-12-01 Thread wheelchair
Was he a truck driver or a certified mobility tech? There are some simple  
test that be performed with a multi-volt tester and a coiled load tester.   
Just make sure that your insurance carrier doesn't pay for an evaluation, 
using  a truck driver instead of a certified tech.
 
Best Wishes
 
 
In a message dated 12/1/2016 5:48:25 P.M. Central Standard Time,  
g...@eskimo.com writes:

The chair  shop just sent a guy out to check my chair, to see why the 
batteries are not  holding a charge. I get about 3 to 4 miles. I use to go 8 
miles fine. I do not  think he knew his butt from a hole in the ground. All his 
answers were “Charge  it longer, needs 12 hours a day” I've been in a chair 
34 years, never charged  it 12 hours a day and I wet 13 miles one day. Just 
got new batteries 2 ½  months ago. He did no real testing other than an 
Amp? Meter. They will replace  the batteries, and hope its that. Hope its not 
the chair draining them for  some reason. I'd like to get it at least running 
good before I get a new one.  I'd like to keep it as my backup.
 
Greg