VXA tape trouble and warning

2001-03-02 Thread Bob Durst

I am having troubles with my VXA tapes and thought I'd pass on some 
signs, symptoms and a warning.

The warning: Don't powercycle the VXA drive with a tape in it. Ecrix 
confirms that one is *likely* to destroy or lose some header 
information and the tape *may* then be recognized by RS as ERASED. 
There is no way to recover the umpteen gigs of info that are already 
on the tape at this point. Let me hear you all say redundant backups 
three times real fast right now!

The trouble: Lost communications between the computer and the VXA 
drive. Backup will stall in the middle for various reasons (client 
dropped off the network, 519 errors, slow response...). RS will still 
be trying to run the backup and I've been able to stop the backup. 
Upon starting any backup to the tape at this point, the VXA drive is 
unrecognized (no SCSI drive recognition while RS scans the bus). I 
then restarted the computer, and powercycled the drive (tape still in 
it, as it wouldn't eject using the front panel). Tape is now 
unrecognized by RS and is listed as "erased" when it is inserted. 
Neither RS nor ECRIX have any solution (they reviewed the RS log 
files and their own log files from the drive), although ECRIX said 
they thought RS was working on communications problems with the 
drive, this was not confirmed by RS support.

Haven't solved the communications problem yet, but if anyone has 
suggestions, I'm looking for answers. Suspects are SCSI cables (easy 
to check, just haven't traded them out yet).

System: beige G3, MacOS 9.0.4, RS 4.3, external VXA on built-in SCSI 
bus with a CD-R following it on the same bus (cables are all short).
-- 
Bob Durst
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519 Error disconnects ASIP server

2001-02-22 Thread Bob Durst

Just encountered a bad situation. I had turned off file and mail 
servers on my ASIP server to run a RS backup. During the backup 
something happened and RS shows a 519 error and of course quit 
backing up. Upon checking on the server, I discovered that it was 
running just fine, but no longer thought that it was connected to 
ethernet. Trying to reconnect it from the CP was futile, as it would 
never make the connection. I was forced to restart the server to 
reestablish a network connection.

Backups of Share points have been occurring flawlessly for some time.

Anyone have a clue what might have happened and how to prevent this 
in the future? We had been having trouble with backups failing and 
thought that we had solved the problem (bad VXA drive), but some of 
the symptoms earlier are frighteningly similar to what just occurred.

Configuration: ASIP 6.3.3 on G4 with 9.0.4 with the latest upgrades. 
RS 4.3 running on a separate Mac (ASIP is a client). Server had been 
up for 10 days when this occurred.

-- 
Bob Durst
Note my new e-mail address: [EMAIL PROTECTED]
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Visit my web site: http://fst.orst.edu/bob_durst/


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Backing up Appleshare server

2000-09-20 Thread Bob Durst

I have looked thru the ASIP list archives and Dantz's site, but I 
don't find clear directions or suggestions for backing up an 
Appleshare server. I'm cross posting this to the ASIP list also.

Is there a FAQ about this somewhere? I'm new to ASIP and must make 
sure that I have good backups (and know how to restore from them!) 
just in case of disaster. I will be running ASIP file, print, web and 
mail services on the machine and could run RS on that machine or on a 
separate machine as necessary. The ASIP server will be servicing a 
small university department with about 30 clients (mix of Mac and 
Win) with light traffic.

I'm confused by the RS manual (version 4 third edition) since it 
talks about scripts for stopping mail services for instance, but 
these are not present in my installation (where did they go?). The RS 
manual also references chapter 6 of the ASIP manual, but there is no 
printed manual, only the on-line help. There are no specific 
directions for using RS that I have been able to find there.

I will also be using RS to back up client machines if that makes any 
difference in the suggestions.

Any and all suggestions are welcome. I will summarize to the lists as 
appropriate.

System: G4; OS 9.0.4; ASIP 6.3; external VXA tape drive; Retrospect 4.3

-- 
-Bob D.
Builder and Pilot of Kinetic Sculpture Vehicle "Killer Tomato"
Visit my web site (http://www.bcc.orst.edu/~durstb/ )for pictures and 
additional info. 



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Client not visible

2000-09-11 Thread Bob Durst

I am in the throws of moving RS from one machine to another. During 
the testing phase, I have it running on both machines (call them A 
and B). "A" has RS running and also has the client on it. When "B" is 
set to back up A, I get a message that A isn't visible on the network 
(I know it is-RS there works fine). B also seems to loose connections 
to other clients, as from the clients database, frequently none of 
the network machines are visible. Selecting Network and then the 
appropriate OS, clients become visible and then everything is ok. Why 
do I have to do this manually for RS to see them?

Is this a problem with running RS on two machines at the same time? 
Is there something else I'm missing here.

A: Beige G3; 9.0.4; RS 4.3.1; client 4.3
B: G4; 9.0.4; running ASIP; RS 4.3.1
Latest clients on all machines.
-- 
-Bob D.
Builder and Pilot of Kinetic Sculpture Vehicle "Killer Tomato"
Visit my web site (http://www.bcc.orst.edu/~durstb/ )for pictures and 
additional info. 



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Summary: RE: Force a backup

2000-08-04 Thread Bob Durst

Yes, that works like a charm-thanks Craig.

Looks like the cause of the original problem (of having a possibly 
corrupted file that RS thought was ok) had to do with SCSI voodoo. 
Changed the chain around (VXA now last) and things now appear to be 
much better.

The additional symptom was that the VXA drive was not getting all of 
it's commands and was sitting in an unusual mode (LED's 3 and 4 on 
green always). Ecrix tech support was not of great use, suggesting 
that I buy a SCSI card and put only the VXA on it. I'm sure that 
would work, but things ought to work without that added expense. They 
do now.


   How does one force a single file to get backed up that RS thinks is
  already backed up?

One way:

Launch Retrospect
ImmediateBackup
Select your source and destination volumes if they're not already selected
Click Options
Click More Choices
Click Matching
Uncheck "Match source volumes to catalog"
Click OK

Now, just select the file you want to back up by clicking on Preview.

HTH,

Craig



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-- 
-Bob D.
Builder and Pilot of Kinetic Sculpture Vehicle "Killer Tomato"
Visit my web site (http://www.bcc.orst.edu/~durstb/ )for pictures and 
additional info. 



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Force a backup

2000-08-03 Thread Bob Durst

How does one force a single file to get backed up that RS thinks is 
already backed up?

I'm testing a new VXA drive and trying a backup/restore sequence. 
Backup ran fine and when trying to restore I get one file that won't 
restore. Log states "File "blah blah" appears incomplete." Don't know 
what the problem is (I'll work on that also), but I'd like to try to 
force RS to re-backup the file. Won't do it, because it already 
thinks the file is backed up and there is no need. Don't want to 
start over and re-backup the entire disk, nor start a new set just to 
grab this file, but I'm stumped.



-- 
-Bob D.
Builder and Pilot of Kinetic Sculpture Vehicle "Killer Tomato"
Visit my web site (http://www.bcc.orst.edu/~durstb/ )for pictures and 
additional info. 



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Re: Storage space smarts

2000-06-29 Thread Bob Durst

Dean Brissinger writes:

On a side note, does Retrospect check for identical files
between backup clients?  I have 30 macs with identical system
folders.  I really only need to backup those system files once.  If
retrospect was so smart, I could do full backups site wide and get
most efficient coverage with minimal tape space.  I note it tends to
backup more than it needs to because of volume name, time stamp, etc.

Alas, there are files that change their time stamp any time they are
accessed. Retrospect has no choice but to back them up unless you use an
exclude filter.

Is there (or could there be) a filter that allows one to exclude a 
file based on ONLY a changed date/time stamp? Or maybe better still 
one that did a further compare (checksum or ...) to decide that it 
was ok to skip a particular file because it really was backed up 
already.
-- 
-Bob D.
Builder and Pilot of Kinetic Sculpture Vehicle "Killer Tomato"
Visit my web site (http://www.bcc.orst.edu/~durstb/ )for pictures and 
additional info. 



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Ans: Storage space smarts + new?

2000-06-28 Thread Bob Durst

Thanks for the 'smart' reply. Glad to see there is some good sense in RS.

New related question: Is there a FAQ about how any of these criteria 
are set? For instance: if file A1 was created on computer 1 and then 
copied to computer 2 will it meet the 'already backed up criteria' or 
will the modify date and time be altered or creation date be 
different? I wouldn't expect any of the criteria to have changed in 
the above scenario.
Does this scenario change if both 1 and 2 are Mac's vs PC's? How 
about if the file is created on Mac 1 then copied to PC 2?

Bob,

Retrospect uses several matching criteria to compare files that have already
been backed up to what is about to be backed up. If one of the following has
been changed at all, Retrospect will back up the file again:

MAC files:
name, size, type, creator, creation date and time, modify date and time, and
label.

PC files:
name, size, modify date and time, file system.

Therefore if the A1 files are identical in all of the ways listed above,
there should only be one in your backup set if matching is set to its
defaults.

Matthew Tevenan
Technical Support Specialist
Dantz Development Corporation
925.253.3050
[EMAIL PROTECTED]

  From: Bob Durst [EMAIL PROTECTED]
  Reply-To: "retro-talk" [EMAIL PROTECTED]
  Date: Wed, 28 Jun 2000 13:14:36 -0700
  To: [EMAIL PROTECTED]
  Subject: Storage space smarts

  I'm curious as to how smart RS is about storage space on a backup
  set. I'll outline the simple situation for the experts to explain to
  me how RS handles it.

  Computer 1 contains files: A1, B1, C1
  Computer 2 contains files: A1, B2, C1

  Both are being backed up to the same backup set. In the backup set
  will there be two copies of A1, and C1 and one each of B1, and B2, or
  will there only be a single copy of A1 and C1 with pointers in both
  computers file lists that they each contain A1 and C1 but 1 contains
  B1 and 2 contains B2?

  I wouldn't care if the files were small, but if they are BIG it makes
  a difference.
  --
  -Bob D.
  Builder and Pilot of Kinetic Sculpture Vehicle "Killer Tomato"
  Visit my web site (http://www.bcc.orst.edu/~durstb/ )for pictures and
  additional info.



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-- 
-Bob D.
Builder and Pilot of Kinetic Sculpture Vehicle "Killer Tomato"
Visit my web site (http://www.bcc.orst.edu/~durstb/ )for pictures and 
additional info. 



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Storage space smarts

2000-06-28 Thread Bob Durst

I'm curious as to how smart RS is about storage space on a backup 
set. I'll outline the simple situation for the experts to explain to 
me how RS handles it.

Computer 1 contains files: A1, B1, C1
Computer 2 contains files: A1, B2, C1

Both are being backed up to the same backup set. In the backup set 
will there be two copies of A1, and C1 and one each of B1, and B2, or 
will there only be a single copy of A1 and C1 with pointers in both 
computers file lists that they each contain A1 and C1 but 1 contains 
B1 and 2 contains B2?

I wouldn't care if the files were small, but if they are BIG it makes 
a difference.
-- 
-Bob D.
Builder and Pilot of Kinetic Sculpture Vehicle "Killer Tomato"
Visit my web site (http://www.bcc.orst.edu/~durstb/ )for pictures and 
additional info. 



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moving a CD storage set

2000-04-07 Thread Bob Durst

Is it possible to move a CD storage set from the proprietary format 
that Dantz uses into a more universally readable form? I know that it 
works if one has a storage set on removable media (Zips, Jaz etc.) 
and then writes the storage set onto CD-R (using Toast to copy the 
Zips to CD). These are useable by Retro to restore from (reading them 
in a regular CD-ROM), but I don't know about starting from a CD 
storage set.

Possible scenario: backup on a Dantz certified CD-RW drive onto the 
CD-RW disk, but when the disk is full, copy (move it...) it off to a 
CD-R that would be readable (and hence useable for restore) on any 
CD-ROM drive.

Can this be done?

-- 
-Bob D.
Builder and Pilot of Kinetic Sculpture Vehicle "Killer Tomato"
Visit my web site (http://www.bcc.orst.edu/~durstb/ )for pictures and 
additional info. 


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