replying to myself, but i've just noticed it is working with IE8, i mean
the page is auto refreshing, but not with Mozilla Firefox 8.0
any hint is still welcome
Raphaël MOUNEYRES
Raphaël MOUNEYRES raphael.mouney...@sagemcom.com
Envoyé par : rt-users-boun...@lists.bestpractical.com
On Mon, Nov 07, 2011 at 09:31:37AM -0600, Izz Abdullah wrote:
I want to remove them because somehow, they ended up with really odd
permissions which enable them as privileged. I can't see this via the UI,
but it is confirmed when I look at the schema in mysql. So it has been
decided to
Hi. I am trying to upgrade to rt4.
rt4 is in debian squeeze, db is a mysql 5.1.49-3 (Debian).
I'm stuck upgrading the database. I am trying to upgrade from
an old mysql 4.0.24.
perl etc/upgrade/upgrade-mysql-schema.pl
Can't use an undefined value as an ARRAY reference at
Yesterday we upgraded our RT instance to 4.0.2. Before then we were
running 3.8.10 in production, and 4.0.2 in testing.
We had 4.0.2 set up in testing with ExternalAuth. That worked well; our
LDAP users could log in with their credentials. I could create non-LDAP
users manually (which is the
I've seen this on our system. When you move the database and are using
external authentication, you, at least I am able, to login with either my MySQL
credentials, or my LDAP credentials. When modifying / adding users, I have to
put in my MySQL password for this to work for local users. I
That worked!
Interesting
Any way to remove the mysql password?
On Tue, November 8, 2011 7:31 am, Izz Abdullah wrote:
I've seen this on our system. When you move the database and are using
external authentication, you, at least I am able, to login with either my
MySQL credentials, or my
What I did, and it may be a no-no, is
update Users set Password= where username = something excuse the syntax as
the column / table names may differ slightly
But this worked and forced External Authentication only. I had to do it
directly to the mysql db though.
-Original Message-
ok, so it doens't look possible based on the ticket search. Can I
manually edit the Saved Search to do what I need it to do? I see that
the Saved Search is encoded some how, is this just a basic mysql query
or is it based on the fake query saved by the search page? Will this
area take standard
On Tue, Nov 08, 2011 at 08:10:19AM -0800, Scott Benson wrote:
ok, so it doens't look possible based on the ticket search. Can I
manually edit the Saved Search to do what I need it to do? I see
that the Saved Search is encoded some how, is this just a basic
mysql query or is it based on the
On Tue, Nov 08, 2011 at 01:13:41PM +0100, Francesc Guasch wrote:
Hi. I am trying to upgrade to rt4.
rt4 is in debian squeeze, db is a mysql 5.1.49-3 (Debian).
I'm stuck upgrading the database. I am trying to upgrade from
an old mysql 4.0.24.
perl etc/upgrade/upgrade-mysql-schema.pl
Al 08/11/11 17:26, En/na Kevin Falcone ha escrit:
On Tue, Nov 08, 2011 at 01:13:41PM +0100, Francesc Guasch wrote:
Hi. I am trying to upgrade to rt4.
rt4 is in debian squeeze, db is a mysql 5.1.49-3 (Debian).
I'm stuck upgrading the database. I am trying to upgrade from
an old mysql 4.0.24.
On Tue, Nov 08, 2011 at 05:34:35PM +0100, Francesc Guasch wrote:
Al 08/11/11 17:26, En/na Kevin Falcone ha escrit:
On Tue, Nov 08, 2011 at 01:13:41PM +0100, Francesc Guasch wrote:
Hi. I am trying to upgrade to rt4.
rt4 is in debian squeeze, db is a mysql 5.1.49-3 (Debian).
I'm stuck
I'm happy to announce that RT 3.8.11 is now available.
http://download.bestpractical.com/pub/rt/release/rt-3.8.11.tar.gz
http://download.bestpractical.com/pub/rt/release/rt-3.8.11.tar.gz.sig
SHA1 sums
96fe9babdca88224d6c8f2352f08bd62d613770d rt-3.8.11.tar.gz
I'm happy to announce that RT 4.0.3 is now available.
http://download.bestpractical.com/pub/rt/release/rt-4.0.3.tar.gz
http://download.bestpractical.com/pub/rt/release/rt-4.0.3.tar.gz.sig
SHA1 sums
3719237973df81f7e1b0a31f034b03ed1cc8f98e rt-4.0.3.tar.gz
Direct db access in this case is ok. Have you sent a bug report?
Regards, Ruslan. From phone.
08.11.2011 18:54 пользователь Izz Abdullah izz.abdul...@hibbett.com
написал:
What I did, and it may be a no-no, is
update Users set Password= where username = something excuse the syntax
as the
No, I haven’t. It makes sense to me that the old authentication was local
(mysql) and the new authentication is external (LDAP for example) that if the
username is the same, you should be able to use either. It doesn’t make sense,
however, that it requires the local password for
On 11/08/2011 02:11 PM, Izz Abdullah wrote:
But yeah, setting the password = ‘’ actually forces the external
authentication (trying to login with a blank password does NOT work).
I believe properly the password column should be '*NO-PASSWORD*' not the
empty string.
Thomas
RT Training
I thought about that, but didn't try it. I thought it may would have
interpreted the password = *NO-PASSWORD* rather than interpreting it as not
having a password. =)
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On
Hello,
I understand how to set up default values for a field using a custom scrip.
However, it seems a bit odd to me to load a ticket with no value, and then
set it only if the person opening a ticket doesn't select a value. I'd like
to set the value in the UI for a new ticket, so that it is
JavaScript's 'onPageLoad' is the first thing that comes to my mind, although I
don't know right off hand how you could incorporate it with the RT API in
Mason. I am sure there is a way to set it with javascript or another language
for when the ticket page initially loads.
From:
On Tue, Nov 08, 2011 at 03:11:45PM -0500, Jim Lesinski wrote:
I understand how to set up default values for a field using a custom
scrip. However, it seems
a bit odd to me to load a ticket with no value, and then set it only if
the person opening a
ticket doesn't select a value.
On Mon, Nov 07, 2011 at 08:14:13PM +, Ram Moskovitz wrote:
I can have the web-app login as the user via the REST interface in
theory. Currently the users are auto-created and unprivileged - does
that have to change?
You just have to ensure that they have sufficient rights, probably
On Tue, Nov 8, 2011 at 11:17 PM, Thomas Sibley t...@bestpractical.com wrote:
On 11/08/2011 02:11 PM, Izz Abdullah wrote:
But yeah, setting the password = ‘’ actually forces the external
authentication (trying to login with a blank password does NOT work).
I believe properly the password
Hi,
Uploads processing is done in multiple places, so it's doable with
several callbacks and custom code.
It's possible to auto archive big files when ticket is created or
updated. I did it once many years ago, but code is not public and I
even don't have access to it.
On Tue, Nov 8, 2011 at
It looks like RT-Extension-QuickCalls can set some values using querystring
parameters, but that doesn't seem to be working for custom fields. Is it
even possible to set values for custom fields using querystring params? If
you can, I may be able to use that.
On Tue, Nov 8, 2011 at 3:17 PM, Kevin
hello list!
I am attempting to use ExternalAuth to have RT authenticate against an LDAP
database.
Our RT users have a sparate common name under our Group ou.
cn=RTUsers,ou=Groups,dc=example,dc=com
I have devised an LDAP query that successfully retrieves information that
could be
On Tue, November 8, 2011 12:41 pm, Ruslan Zakirov wrote:
On Tue, Nov 8, 2011 at 11:17 PM, Thomas Sibley t...@bestpractical.com
wrote:
On 11/08/2011 02:11 PM, Izz Abdullah wrote:
But yeah, setting the password = ‘’ actually forces the external
authentication (trying to login with a blank
On Tue, Nov 08, 2011 at 04:55:13PM -0500, Jim Lesinski wrote:
It looks like RT-Extension-QuickCalls can set some values using
querystring parameters, but
that doesn't seem to be working for custom fields. Is it even possible to
set values for
custom fields using querystring params?
On 11/8/11 3:55 PM, Tim Dunphy bluethu...@jokefire.com wrote:
I have devised an LDAP query that successfully retrieves information
that could be used to log into RT.
ldapsearch -x -p 389 -h ldap01.example.com -b dc=example,dc=com -D
uid=dunphy,ou=People,dc=example,dc=com -w 'secret'
Thanks Kevin. What do you mean by interesting? Can you provide an example of
the format or where I can find the values I should use?
Thanks,
Jim Lesinski
On Nov 8, 2011, at 7:11 PM, Kevin Falcone falc...@bestpractical.com wrote:
On Tue, Nov 08, 2011 at 04:55:13PM -0500, Jim Lesinski wrote:
Thanks for the help Joachim.. I look forward to having another go at this
tomorrow.
best!
tim
- Original Message -
From: Joachim Thuau joachim.th...@spacex.com
To: Tim Dunphy bluethu...@jokefire.com, rt-users@lists.bestpractical.com
Sent: Tuesday, November 8, 2011 7:26:03 PM
Subject:
Hi all,
after some problems (CPU hungry) with my RT's modperl installation, i
decide to try with FastCGI.
After got fcgid module, enable it, and recompile RT to use fastcgi
(keeping modperl) as a backend:
# make upgrade
/usr/bin/perl ./sbin/rt-test-dependencies --verbose --with-mysql
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