I haven't seen a status report since the one in March, are there any updates?
I am looking to upgrade my system soon but understand RT4 will be a major
upgrade, so Im anxious to see it released. Thank you.
Sean
___
...@bestpractical.com]
Sent: Wednesday, September 09, 2009 7:30 AM
To: Sean McCreadie
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT4 Status Report
On Wed 9.Sep'09 at 6:57:46 -0700, Sean McCreadie wrote:
I haven’t seen a status report since the one in March, are there any updates?
I am
Josh,
My RT_Siteconfig.pm looks like this:
Set(@Plugins,qw(RT::FM));
Maybe this will help.
Sean
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Josh
Fiske
Sent: Tuesday, February 03, 2009 8:10 AM
To:
Anybody able to resolve this? I have the same issue, running Centos 5.2
though, have installed graphviz. I get the same thing as Albert. Thanks in
advance for any help.
Sean
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
?search_string=relat
ionship%20charts;#80009
http://www.gossamer-threads.com/lists/rt/users/80009?search_string=rela
tionship%20charts;%2380009
Sean McCreadie
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http
: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike
Peachey
Sent: Monday, November 03, 2008 1:28 AM
To: Sean McCreadie
Cc: RT Users
Subject: Re: [rt-users] RT::Authen::ExternalAuth v0.06 Released -
Includes 3.8.xCompatibility
Sean McCreadie wrote:
Hello Mike,
Thank you and Kevin
Hello Mike,
Thank you and Kevin for working hard on this release, I am excited to
hopefully get it working on my RT 3.8.1 server. I have installed the
v0.06 release but I am running into difficulty getting it going. I have
drilled over the lists trying to get info regarding the errors I am
Mike,
I am downloading the new rev as we speak and will comment shortly.
Thank you very much for all your great help, I appreciate it very much.
Sean
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mike
Peachey
Sent: Friday, October 31, 2008 7:35 AM
To:
Hello,
Ive been battling trying to get AD external Authentication going as
well. Im pretty new at RT also, but I have read over all the docs and
these posts several times trying to get it working. I am having the
exact same issue as Michael in this thread, and I haven't been able to
resolve.
?search_string=tick
et%20graph;%2377362 , so I tried installing perl-Graphviz, building
from source, via yum, all with no avail. I am running Centos 5.2
x86_64. Anybody have any ideas?
Thanks in advance
Sean McCreadie
IT Support
Canyon Partners, LLC
310 272 1764
in advance.
Sean
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sean
McCreadie
Sent: Saturday, October 25, 2008 6:10 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Trouble getting Relationship Charts to render
correctlyin RT 3.8.1
Hello,
Fresh off the Training
for any insight.
Sean
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sean
McCreadie
Sent: Saturday, October 18, 2008 2:03 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Error trying to create a new user on new 3.8.1
install
When I try to create a new user
-
From: Kenneth Crocker [mailto:[EMAIL PROTECTED]
Sent: Monday, October 20, 2008 12:32 PM
To: Sean McCreadie
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Error trying to create a new user on new 3.8.1
install
Sean,
What autorization extensions are you using in your
at all. Thanks in advance for any help.
Sean McCreadie
IT Support
Canyon Partners, LLC
310 272 1764
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL
Ok great, thanks for the heads up, ill keep my eye out for any updates
you have on this.
-Original Message-
From: Philip Kime [mailto:[EMAIL PROTECTED]
Sent: Wednesday, October 15, 2008 7:52 AM
To: Todd Chapman
Cc: Sean McCreadie; rt-users@lists.bestpractical.com
Subject: Re: [rt-users
Heres a screenshot of the issue, forgot to attach in first email.
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sean
McCreadie
Sent: Wednesday, October 15, 2008 6:35 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Problem with Asset Tracker button appearance on RT
else has seen? Any idea on how to push it back to the left?
Also, anybody heard anything about an updated release of AT? I really
like it and use it every day. Thanks in advance for any help.
Sean McCreadie
IT Support
Canyon Partners, LLC
310 272 1764
Felipe,
I edited my RT at a glance title by first copying the index.html file from
/opt/rt3/share/html to /opt/rt3/local/html and then modifying it. You may
need to create the /local/html directory if you haven't before. In this file
you will see on line 6 and line 81 (3.8.1) the text
Also, in order to see the changes don't forget to clear your Mason cache and
restart apache.
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sean McCreadie
Sent: Wednesday, October 08, 2008 2:58 PM
To: Gabriel Cadieux; Filipe José Silva Clemente;
rt-users
To: Sean McCreadie
Cc: Graeme Fowler; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Problems installing RT 3.8 on Centos 5.2 with
FastCGI
On 24/07/2008, at 8:21 AM, Sean McCreadie wrote:
Thanks everyone for the help on this so far. I was able to get
fastcgi compiled correctly, I think
-users@lists.bestpractical.com
Subject: Re: [rt-users] Problems installing RT 3.8 on Centos 5.2 with FastCGI
On Tue, 2008-07-22 at 11:58 -0700, Sean McCreadie wrote:
“ /usr/include/gnu/stubs.h:7:27: error: gnu/stubs-32.h: No such
file or directory
yum install glibc-devel
Try the compile
I understand its creating the error because the file doesn't exist, but
Im lost as to what I need to do to correct it. If anyone has any
experience or ideas on this it will be greatly appreciated. Thanks
again.
Sean McCreadie
___
http
some more things
tonight when I get home. Thanks again for the help!
Sean McCreadie
IT Support
Canyon Partners, LLC
310 272 1764
- Original Message -
From: Chaim Rieger [EMAIL PROTECTED]
To: Sean McCreadie
Cc: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
Sent: Tue Jul
I remember an email going out from Jesse back in February regarding a
Reporting Tool Project that someone was working on. Jesse had us submit
ideas and wish lists. Is there any update on this? Thanks
Sean McCreadie
___
http
I had the same issue several months ago and was never able to get my 3.4
database to upgrade to 3.6. It seemed like the script that was provided
was wrong in some way and I could never get it upgraded to the 3.5
schema. Does anyone have any ideas on this? I would love to get my old
ticket in
be in one field or box? This way the user can
just fill in each necessary line in the CF and it will all be in one
nice neat area instead of so many individual CF'c. Thanks again
inadvance for the help, this mailing list has been amazing.
Sean McCreadie
IT Support
Canyon Partners, LLC
310 858
for all the help! I really like RT, it's
a great tool.
Sean
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Steve Holmes
Sent: Wednesday, February 06, 2008 1:41 PM
To: RT Lists
Cc: Sean McCreadie; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Is a saved charts list
Im running 3.6.6, the latest version, I must be missing it, ill try
again today. Thanks for the feedback.
-Original Message-
From: Jesse Vincent [mailto:[EMAIL PROTECTED]
Sent: Tuesday, February 05, 2008 11:40 AM
To: Sean McCreadie
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt
, but I am unable to see where this is happening. Has anyone ran
across this? Has anyone added this to all the date fields? Thanks
Sean McCreadie
Canyon Partners, LLC
310 858 4288
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt
I try to save the chart using the save
feature at the bottom, it just adds it into the saved searches and when
you click on it, it just shows the search and not direct to the chart.
Has anyone explored this? Thanks
Sean McCreadie
Canyon Partners, LLC
310 858 4288
I just saw this post and thought it would be a good idea, got it working
no sweat on 3.6.6 following the instructions on the wiki
http://wiki.bestpractical.com/view/ClickableLinks
Thanks everyone.
Sean
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Todd,
I changed the permissions back to the way they were before the upgrade and
everything is working! Thanks
- Original Message -
From: Todd Chapman [EMAIL PROTECTED]
To: Sean McCreadie
Cc: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
Sent: Mon Jan 28 08:39:49
, January 25, 2008 5:21 PM
To: Sean McCreadie
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Failed upgrade to RT 3.6.6 with Asset Tracker
Two possible reasons that it can not find file
/opt/rt3/etc/AssetTracker/AT_Config.pm
1) no such file
2) permissions
may be something else
Hello,
I tried to upgrade my 3.6.5 installation to 3.6.6 today and it appeared
to work with no issues until I tried to go to the webpage in a browser.
I got the error pasted below. I have Asset Tracker working great on
3.6.5 and it looks like this was the issue with the upgrade. Does
anyone
, Sean McCreadie wrote:
Kenn,
Thanks for the tip on those actions, I didn't think about that before.
I guess im still a little stuck on this because I need to be able to
disable the Autoreply action for only those members of my RT group
called Helpdesk and still have it work for all
have learned a lot so far off
this mailing list and hope to contribute more as I get more experience
with RT.
Sean
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kenneth
Crocker
Sent: Wednesday, January 16, 2008 9:55 AM
To: Sean McCreadie
Cc: rt-users
PROTECTED] On Behalf Of Stephen
Turner
Sent: Wednesday, January 16, 2008 6:41 AM
To: Sean McCreadie; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Disable Auto reply message for a group
At Wednesday 1/16/2008 02:05 AM, Sean McCreadie wrote:
Hello,
I've been looking through the wiki and mailing
-TransactionObj-Type eq Create
$self-TicketObj-RequestorAddresses() =~ /[EMAIL PROTECTED]/
{
return undef;
} else {
return 1;
Sean McCreadie
IT Support
Canyon Partners, LLC
310 858 4288
___
http://lists.bestpractical.com/cgi-bin
To Read:
$URIFile = $RT::WebPath./Ticket/ModifyAllHistory.html
Sean McCreadie
IT Support
Canyon Partners, LLC
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
I installed the MergeUsers Extension from Jesse and then I noticed the
patch that Dirk has put up on the mailing list. I tried to run the
patch and it didn't work. Im pretty new to this and have never tried to
use the patch command before. My question is should I be copying the
Modify.html file
40 matches
Mail list logo
