Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Adric Norris]

OK, the -1632 appimage doesn't appear to be able to read from or write to
cloud storage on Ubuntu 16.04 (Xenial). The only message shown by the app
itself is "Cannot connect to cloud server, working with local copy". Output
shown on the terminal is:

$ ./Subsurface-4.5.1.1632-x86_64.AppImage
Plugins Directory:  QDir( "/tmp/.mount_Zt1yR9/usr/bin" , nameFilters = {
"*" },  QDir::SortFlags( Name | IgnoreCase ) , QDir::Filters(
Dirs|Files|Drives|AllEntries ) )
"
https://cloud.subsurface-divelog.org//git/landstander...@gmail.com[landstander...@gmail.com]
"
existing filename
https://cloud.subsurface-divelog.org//git/landstander...@gmail.com[landstander...@gmail.com]

That last line appeared when I did an explicit "Save to cloud storage". No
error was displayed at that point, but the changes never appeared at
https://cloud.subsurface-divelog.org/user/landstander...@gmail.com/dives.html
either. Doing an explicit "Take cloud storage online" and retrying only
results in a repeat of the "Cannot connect to cloud server, working with
local copy" message.

Reading from and writing to cloud storage both seem to work normally on the
Windows build.


On Mon, Sep 26, 2016 at 10:14 AM, Adric Norris 
wrote:

> Addendum, the Linux -1632 appimage doesn't appear to have actually saved
> any of yesterday's dives to cloud storage, although it apparently pulled
> from there without any issue. I have subsurface set to "Cloud storage
> default file", and was using *Save* rather than *Save to cloud storage*.
> No errors were reported, but https://cloud.subsurface-divelog.org/
> doesn't show any of the newly-added items.
>
> I'll try explicitly saving to cloud storage tonight, and let you know the
> results.
>
>
> On Sun, Sep 25, 2016 at 6:58 PM, Adric Norris 
> wrote:
>
>> I didn't encounter any issues with the -1632 appimage on Ubuntu. :)
>> Played with preferences, downloaded several new dives from an Oceanic
>> VT4.1, and updated same.
>>
>> On Fri, Sep 23, 2016 at 5:34 PM, Dirk Hohndel  wrote:
>>
>>>
>>> On Sep 23, 2016, at 7:16 AM, Adric Norris 
>>> wrote:
>>>
>>> I spent some time with the Windows build of -1620, and it does indeed
>>> appear to have fixed all of the cloud connectivity errors. I haven't
>>> noticed any issues with preference changes either.
>>>
>>>
>>> Good. Thanks for testing
>>>
>>> Is there a Linux build available? My notebook isn't really up to the
>>> task of building from source, and I don't see anything at
>>> https://subsurface-divelog.org/downloads/daily/.
>>>
>>>
>>> There's now a new AppImage for -1620. That should run on most
>>> semi-recent Linux systems.
>>>
>>> /D
>>>
>>>
>>
>>
>> --
>> "In the beginning the Universe was created. This has made a lot of people
>> very angry and been widely regarded as a bad move." -Douglas Adams
>>
>
>
>
> --
> "In the beginning the Universe was created. This has made a lot of people
> very angry and been widely regarded as a bad move." -Douglas Adams
>



-- 
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Dirk Hohndel]

> On Sep 25, 2016, at 12:05 PM, John Smith  wrote:
> 
> I have a dive with three dive computers in it. If I turn on the n2 toggle, 
> the N2 graph appears below the tissue graph and therefore off screen. If I 
> flick to the second dc and then back, the n2 graph is visible and above the 
> tissue graph. - I'll get a couple of screen shots to show this properly

Oh joy. More mess with settings.

The amount of pain this “cleanup” has created is beyond ridiculous.

> Should the toggle all tissues and toggle calculated ceiling in 3m intervals 
> work even if the toggle calculated ceiling is off?

They have always been enabled (and just not had any visual impact). But it 
would be smarter to just hide them, I guess.
Not sure this is something I want to tackle for 4.6 given the mountain of other 
stuff that used to work and is now broken.

> The toggle photos requires you to click, then choose another dive, and then 
> returning to original dive before it shows the photos

Yet another case where a change to settings doesn’t trigger the appropriate 
level of redrawing.

Thanks for all the testing. I really appreciate it. It’s good to find these 
things before we make a public beta.

/D

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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Martin de Weger]

Much better, thanks! 

And yes reading what you did save might be a good idea… :P



> Op 25 sep. 2016, om 14:04 heeft Dirk Hohndel  het volgende 
> geschreven:
> 
> On Sun, Sep 25, 2016 at 07:46:00AM -0400, Martin de Weger wrote:
>> It looks if the default computer is no longer stored in the daily build.
>> Before I updated to the daily build, my dive computer in the import
>> function was always the computer I have. In the daily build it is the
>> first model of the first brand in the list.
> 
> Fixed in latest master.
> 
> Preferences work best if we don't just write them but read them as well.
> :-(
> 
> Thanks again for all the testing. Please keep the bug reports coming. I'd
> rather fix the bugs BEFORE we do the next release :-)
> 
> /D

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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[John Smith]

I have a dive with three dive computers in it. If I turn on the n2 toggle, the 
N2 graph appears below the tissue graph and therefore off screen. If I flick to 
the second dc and then back, the n2 graph is visible and above the tissue 
graph. - I'll get a couple of screen shots to show this properly

Should the toggle all tissues and toggle calculated ceiling in 3m intervals 
work even if the toggle calculated ceiling is off?

The toggle photos requires you to click, then choose another dive, and then 
returning to original dive before it shows the photos



Sent from my iPad

> On 25 Sep 2016, at 19:04, Dirk Hohndel  wrote:
> 
>> On Sun, Sep 25, 2016 at 07:46:00AM -0400, Martin de Weger wrote:
>> It looks if the default computer is no longer stored in the daily build.
>> Before I updated to the daily build, my dive computer in the import
>> function was always the computer I have. In the daily build it is the
>> first model of the first brand in the list.
> 
> Fixed in latest master.
> 
> Preferences work best if we don't just write them but read them as well.
> :-(
> 
> Thanks again for all the testing. Please keep the bug reports coming. I'd
> rather fix the bugs BEFORE we do the next release :-)
> 
> /D
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Dirk Hohndel]

On Sun, Sep 25, 2016 at 07:46:00AM -0400, Martin de Weger wrote:
> It looks if the default computer is no longer stored in the daily build.
> Before I updated to the daily build, my dive computer in the import
> function was always the computer I have. In the daily build it is the
> first model of the first brand in the list.

Fixed in latest master.

Preferences work best if we don't just write them but read them as well.
:-(

Thanks again for all the testing. Please keep the bug reports coming. I'd
rather fix the bugs BEFORE we do the next release :-)

/D
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Martin de Weger]

It looks if the default computer is no longer stored in the daily build. Before 
I updated to the daily build, my dive computer in the import function was 
always the computer I have. In the daily build it is the first model of the 
first brand in the list.

Hope this makes sense.

Regards,

Martin

> Op 23 sep. 2016, om 16:07 heeft Martin de Weger  het 
> volgende geschreven:
> 
> Thanks, much better. I can confirm the “Take cloud storage online” is also 
> working fine. :)
> 
> Martin
> 
>> Op 23 sep. 2016, om 15:31 heeft Dirk Hohndel > > het volgende geschreven:
>> 
>> Please try the -1620 DMG. That one should work.
>> 
>> /D
>> 
>>> On Sep 23, 2016, at 11:57 AM, Dirk Hohndel >> > wrote:
>>> 
>>> It seems like I continue to have problems getting the libssh2 situation 
>>> under control. Sorry about that, will try to create a new DMG shortly.
>>> 
>>> /D
>>> 
>>> 
 On Sep 23, 2016, at 8:42 AM, Martin de Weger >>> > wrote:
 
 Hi, 
 
 I downloaded the daily build for the Mac and Installed it as an update on 
 my macbook running MacOS Sierra. The program wouldn’t start, It crashes 
 directly...
 
 Kind regards,
 
 Martin de Weger
 
> Op 23 sep. 2016, om 10:16 heeft Adric Norris  > het volgende geschreven:
> 
> I spent some time with the Windows build of -1620, and it does indeed 
> appear to have fixed all of the cloud connectivity errors. I haven't 
> noticed any issues with preference changes either.
> 
> Is there a Linux build available? My notebook isn't really up to the task 
> of building from source, and I don't see anything at 
> https://subsurface-divelog.org/downloads/daily/ 
> .
> 
> On Fri, Sep 23, 2016 at 12:21 AM, Dirk Hohndel  > wrote:
> 
> > On Sep 22, 2016, at 9:24 PM, Dirk Hohndel  > > wrote:
> >
> >
> >> On Sep 20, 2016, at 9:00 AM, John Smith  >> > wrote:
> >>
> >> Running 4.5.2-1600 on Windows 10
> >>
> >> The SHARE ON button goes blue in clicking but doesn't open a window.
> >
> > That should work now with the -1619 build. I even tested it on Windows 
> > (crazy, I know).
> 
> Replaced by -1620
> 
> >> Every time I try to import a csv file from my ccr using the import log 
> >> files, subsurface crashes.
> >
> > I didn't notice that you had sent the test file just to me, I just 
> > forwarded it to Miika.
> >
> >> Language always shows Bulgarian rather than English.
> >
> > That should also be fixed in -1619
> >
> >> If you do anything on the language page, it always gives a 'to use new 
> >> language' message even if you are changing time settings.
> >
> > Ditto.
> >
> > BUT: while setting the language works fine now on Linux, it's still not 
> > working on Windows and I don't quite understand why.
> 
> -1620 fixes this on Windows as well.
> 
> > I'd appreciate if you could verify all this (and more testing would be 
> > extremely welcome, too) :-)
> 
> Still true. And please - not just John - we really need more people to 
> test.
> 
> /D
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[John Smith]

Windows 4.5.2.1620

Serial download from sunnto d4i - ok
Bluetooth download from shearwater petrel 2 - ok
Csv import - ok

Facebook integration is a little iffy. The connect to Facebook seems to work 
then shows a 'to disconnect from Facebook click on button below' window - 
there's no button. 
I also can't upload a dive successfully.

Upload to dive logs.de works well.



Sent from my iPad

> On 20 Sep 2016, at 21:20, Dirk Hohndel  wrote:
> 
>> On Tue, Sep 20, 2016 at 09:09:03AM -0700, Dirk Hohndel wrote:
>> 
>>> Language always shows Bulgarian rather than English.
>> 
>> That could be a disappointment if you don't speak Bulgarian. 
>> I don't see that here but there's clearly something broken 
>> with the language switching. I'll look at that as well.
>> 
>>> If you do anything on the language page, it always gives a 'to use new 
>>> language' message even if you are changing time settings.
>> 
>> I was able to reproduce that but haven't quite figured out 
>> why. I'm sure it's related to the previous issue.
> 
> I rewrote that part of the new preferences code.
> 
> Can you please check it again (new binaries (-1612) have just been
> uploaded). This seems to work for me, now (but I didn't have a chance to
> test Windows).
> 
> /D
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Dirk Hohndel]

I saw Miika's response but let me add a few remarks

> On Sep 24, 2016, at 6:07 AM, Werner Macho  wrote:
> 
> Hi!
> 
> I'd really like to help with testing (Owning a OSTC Sport with
> bluetooth) but somehow I can only get the "stable" versions to run.
> 
> So no testing with development version. :(
> 
> Maybe it's me using debian stable as OS (Qt 5.3.2). But I cannot compile
> current master nor v4.5-branch using debian stable using the
> scripts/build.sh.

I'm always amused by Debian Antiques (aka stable). 5.3.2 is just a bit over two
years old... I /think/ we should still build with it, but I don't think anyone 
cares.

> [ 42%] Building CXX object
> core/CMakeFiles/subsurface_corelib.dir/qthelper.cpp.o
> In file included from
> /home/macho/dev/cpp/subsurface/subsurface/./desktop-widgets/mainwindow.h:16:0,
> from
> /home/macho/dev/cpp/subsurface/subsurface/qt-models/filtermodels.cpp:8:
> /home/macho/dev/cpp/subsurface/subsurface/build/ui_mainwindow.h:24:32:
> fatal error: notificationwidget.h: No such file or directory
> #include "notificationwidget.h"


The ui_* files sometimes get out of sync. I'd suggest removing your build
directory completely and starting again


But... as Miika said, unless you want to send me patches, compiling from source
isn't really necessary. I really appreciate it if people actually test the same 
binaries
that our "regular users" will use, which in case of Linux is mostly going to be 
the
AppImage.

> I can also test on Windows 10 but .. I can only find the "normal"
> "subsurface-4.5.6.exe" on the homepage.

http://subsurface-divelog.org/downloads/daily

> But I am more than willing to help testing (also on android).
> (Doing a diving trip in the beginning of october to Cairns.)

Yes, that's so generous of you to force yourself to Cairns, JUST to help
out. And testing of all three platforms (Linux, Windows, Android) is very,
very appreciated.

> Any hints for me how I can help in the best way?

Testing. And reading the user manual and providing feedback where it
doesn't match the current user experience.

Thanks so much!

/D
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Dirk Hohndel]

> On Sep 24, 2016, at 5:41 AM, Steve  wrote:
> 1620 tested Bluetooth with DiveSystems ix3m reb and HW OSTC3+ On windows both 
> download dives well.

Thank you. That's excellent news!

We may indeed be on our way towards a 4.6 release. Finally.

/D

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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Miika Turkia]

https://subsurface-divelog.org/downloads/daily/

those are builds of development version. The appimage should run on any recent 
Linux, and Windows and Mac binaries available as well.

Make sure you have the required development libraries installed to build. That 
is often the reason when compilatuon fails. (And naturally our docs might also 
be missing some dependencies)

HTH
miika

On 24 Sep 2016, at 16:07, Werner Macho  wrote:

Hi!

I'd really like to help with testing (Owning a OSTC Sport with
bluetooth) but somehow I can only get the "stable" versions to run.

So no testing with development version. :(

Maybe it's me using debian stable as OS (Qt 5.3.2). But I cannot compile
current master nor v4.5-branch using debian stable using the
scripts/build.sh.

[ 42%] Building CXX object
core/CMakeFiles/subsurface_corelib.dir/qthelper.cpp.o
In file included from
/home/macho/dev/cpp/subsurface/subsurface/./desktop-widgets/mainwindow.h:16:0,
from
/home/macho/dev/cpp/subsurface/subsurface/qt-models/filtermodels.cpp:8:
/home/macho/dev/cpp/subsurface/subsurface/build/ui_mainwindow.h:24:32:
fatal error: notificationwidget.h: No such file or directory
#include "notificationwidget.h"
   ^
compilation terminated.

I will keep on trying to compile ;)

I can also test on Windows 10 but .. I can only find the "normal"
"subsurface-4.5.6.exe" on the homepage.

But I am more than willing to help testing (also on android).
(Doing a diving trip in the beginning of october to Cairns.)

Any hints for me how I can help in the best way?

regards
Werner



> On 24/09/16 14:41, Steve wrote:
> 
> 
>> On Sep 22, 2016, at 9:24 PM, Dirk Hohndel  wrote:
>> 
>> 
>>> On Sep 20, 2016, at 9:00 AM, John Smith  wrote:
>>> 
>>> Running 4.5.2-1600 on Windows 10
>>> 
>>> The SHARE ON button goes blue in clicking but doesn't open a window.
>> 
>> That should work now with the -1619 build. I even tested it on Windows 
>> (crazy, I know).
> 
> Replaced by -1620
> 
>>> Every time I try to import a csv file from my ccr using the import log 
>>> files, subsurface crashes.
>> 
>> I didn't notice that you had sent the test file just to me, I just forwarded 
>> it to Miika.
>> 
>>> Language always shows Bulgarian rather than English.
>> 
>> That should also be fixed in -1619
>> 
>>> If you do anything on the language page, it always gives a 'to use new 
>>> language' message even if you are changing time settings.
>> 
>> Ditto.
>> 
>> BUT: while setting the language works fine now on Linux, it's still not 
>> working on Windows and I don't quite understand why.
> 
> -1620 fixes this on Windows as well.
> 
>> I'd appreciate if you could verify all this (and more testing would be 
>> extremely welcome, too) :-)
> 
> Still true. And please - not just John - we really need more people to test.
> 
> /D
> 
> 
> 1620 tested Bluetooth with DiveSystems ix3m reb and HW OSTC3+ On windows both 
> download dives well.
> Steve
> 
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Werner Macho]

Hi!

I'd really like to help with testing (Owning a OSTC Sport with
bluetooth) but somehow I can only get the "stable" versions to run.

So no testing with development version. :(

Maybe it's me using debian stable as OS (Qt 5.3.2). But I cannot compile
current master nor v4.5-branch using debian stable using the
scripts/build.sh.

[ 42%] Building CXX object
core/CMakeFiles/subsurface_corelib.dir/qthelper.cpp.o
In file included from
/home/macho/dev/cpp/subsurface/subsurface/./desktop-widgets/mainwindow.h:16:0,
 from
/home/macho/dev/cpp/subsurface/subsurface/qt-models/filtermodels.cpp:8:
/home/macho/dev/cpp/subsurface/subsurface/build/ui_mainwindow.h:24:32:
fatal error: notificationwidget.h: No such file or directory
 #include "notificationwidget.h"
^
compilation terminated.

I will keep on trying to compile ;)

I can also test on Windows 10 but .. I can only find the "normal"
"subsurface-4.5.6.exe" on the homepage.

But I am more than willing to help testing (also on android).
(Doing a diving trip in the beginning of october to Cairns.)

Any hints for me how I can help in the best way?

regards
Werner



On 24/09/16 14:41, Steve wrote:
> 
> 
>> On Sep 22, 2016, at 9:24 PM, Dirk Hohndel  wrote:
>>
>>
>>> On Sep 20, 2016, at 9:00 AM, John Smith  wrote:
>>>
>>> Running 4.5.2-1600 on Windows 10
>>>
>>> The SHARE ON button goes blue in clicking but doesn't open a window.
>>
>> That should work now with the -1619 build. I even tested it on Windows 
>> (crazy, I know).
> 
> Replaced by -1620
> 
>>> Every time I try to import a csv file from my ccr using the import log 
>>> files, subsurface crashes.
>>
>> I didn't notice that you had sent the test file just to me, I just forwarded 
>> it to Miika.
>>
>>> Language always shows Bulgarian rather than English.
>>
>> That should also be fixed in -1619
>>
>>> If you do anything on the language page, it always gives a 'to use new 
>>> language' message even if you are changing time settings.
>>
>> Ditto.
>>
>> BUT: while setting the language works fine now on Linux, it's still not 
>> working on Windows and I don't quite understand why.
> 
> -1620 fixes this on Windows as well.
> 
>> I'd appreciate if you could verify all this (and more testing would be 
>> extremely welcome, too) :-)
> 
> Still true. And please - not just John - we really need more people to test.
> 
> /D
> 
> 
> 1620 tested Bluetooth with DiveSystems ix3m reb and HW OSTC3+ On windows both 
> download dives well.
> Steve
> 
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RE: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Steve]

> On Sep 22, 2016, at 9:24 PM, Dirk Hohndel  wrote:
> 
> 
>> On Sep 20, 2016, at 9:00 AM, John Smith  wrote:
>> 
>> Running 4.5.2-1600 on Windows 10
>> 
>> The SHARE ON button goes blue in clicking but doesn't open a window.
> 
> That should work now with the -1619 build. I even tested it on Windows 
> (crazy, I know).

Replaced by -1620

>> Every time I try to import a csv file from my ccr using the import log 
>> files, subsurface crashes.
> 
> I didn't notice that you had sent the test file just to me, I just forwarded 
> it to Miika.
> 
>> Language always shows Bulgarian rather than English.
> 
> That should also be fixed in -1619
> 
>> If you do anything on the language page, it always gives a 'to use new 
>> language' message even if you are changing time settings.
> 
> Ditto.
> 
> BUT: while setting the language works fine now on Linux, it's still not 
> working on Windows and I don't quite understand why.

-1620 fixes this on Windows as well.

> I'd appreciate if you could verify all this (and more testing would be 
> extremely welcome, too) :-)

Still true. And please - not just John - we really need more people to test.

/D


1620 tested Bluetooth with DiveSystems ix3m reb and HW OSTC3+ On windows both 
download dives well.
Steve

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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Dirk Hohndel]

> On Sep 23, 2016, at 7:16 AM, Adric Norris  wrote:
> 
> I spent some time with the Windows build of -1620, and it does indeed appear 
> to have fixed all of the cloud connectivity errors. I haven't noticed any 
> issues with preference changes either.

Good. Thanks for testing

> Is there a Linux build available? My notebook isn't really up to the task of 
> building from source, and I don't see anything at 
> https://subsurface-divelog.org/downloads/daily/ 
> .

There's now a new AppImage for -1620. That should run on most semi-recent Linux 
systems.

/D

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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Martin de Weger]

Thanks, much better. I can confirm the “Take cloud storage online” is also 
working fine. :)

Martin

> Op 23 sep. 2016, om 15:31 heeft Dirk Hohndel  het volgende 
> geschreven:
> 
> Please try the -1620 DMG. That one should work.
> 
> /D
> 
>> On Sep 23, 2016, at 11:57 AM, Dirk Hohndel > > wrote:
>> 
>> It seems like I continue to have problems getting the libssh2 situation 
>> under control. Sorry about that, will try to create a new DMG shortly.
>> 
>> /D
>> 
>> 
>>> On Sep 23, 2016, at 8:42 AM, Martin de Weger >> > wrote:
>>> 
>>> Hi, 
>>> 
>>> I downloaded the daily build for the Mac and Installed it as an update on 
>>> my macbook running MacOS Sierra. The program wouldn’t start, It crashes 
>>> directly...
>>> 
>>> Kind regards,
>>> 
>>> Martin de Weger
>>> 
 Op 23 sep. 2016, om 10:16 heeft Adric Norris >>> > het volgende geschreven:
 
 I spent some time with the Windows build of -1620, and it does indeed 
 appear to have fixed all of the cloud connectivity errors. I haven't 
 noticed any issues with preference changes either.
 
 Is there a Linux build available? My notebook isn't really up to the task 
 of building from source, and I don't see anything at 
 https://subsurface-divelog.org/downloads/daily/ 
 .
 
 On Fri, Sep 23, 2016 at 12:21 AM, Dirk Hohndel >>> > wrote:
 
 > On Sep 22, 2016, at 9:24 PM, Dirk Hohndel >>> > > wrote:
 >
 >
 >> On Sep 20, 2016, at 9:00 AM, John Smith >>> >> > wrote:
 >>
 >> Running 4.5.2-1600 on Windows 10
 >>
 >> The SHARE ON button goes blue in clicking but doesn't open a window.
 >
 > That should work now with the -1619 build. I even tested it on Windows 
 > (crazy, I know).
 
 Replaced by -1620
 
 >> Every time I try to import a csv file from my ccr using the import log 
 >> files, subsurface crashes.
 >
 > I didn't notice that you had sent the test file just to me, I just 
 > forwarded it to Miika.
 >
 >> Language always shows Bulgarian rather than English.
 >
 > That should also be fixed in -1619
 >
 >> If you do anything on the language page, it always gives a 'to use new 
 >> language' message even if you are changing time settings.
 >
 > Ditto.
 >
 > BUT: while setting the language works fine now on Linux, it's still not 
 > working on Windows and I don't quite understand why.
 
 -1620 fixes this on Windows as well.
 
 > I'd appreciate if you could verify all this (and more testing would be 
 > extremely welcome, too) :-)
 
 Still true. And please - not just John - we really need more people to 
 test.
 
 /D
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>>> 
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Dirk Hohndel]

Please try the -1620 DMG. That one should work.

/D

> On Sep 23, 2016, at 11:57 AM, Dirk Hohndel  wrote:
> 
> It seems like I continue to have problems getting the libssh2 situation under 
> control. Sorry about that, will try to create a new DMG shortly.
> 
> /D
> 
> 
>> On Sep 23, 2016, at 8:42 AM, Martin de Weger > > wrote:
>> 
>> Hi, 
>> 
>> I downloaded the daily build for the Mac and Installed it as an update on my 
>> macbook running MacOS Sierra. The program wouldn’t start, It crashes 
>> directly...
>> 
>> Kind regards,
>> 
>> Martin de Weger
>> 
>>> Op 23 sep. 2016, om 10:16 heeft Adric Norris >> > het volgende geschreven:
>>> 
>>> I spent some time with the Windows build of -1620, and it does indeed 
>>> appear to have fixed all of the cloud connectivity errors. I haven't 
>>> noticed any issues with preference changes either.
>>> 
>>> Is there a Linux build available? My notebook isn't really up to the task 
>>> of building from source, and I don't see anything at 
>>> https://subsurface-divelog.org/downloads/daily/ 
>>> .
>>> 
>>> On Fri, Sep 23, 2016 at 12:21 AM, Dirk Hohndel >> > wrote:
>>> 
>>> > On Sep 22, 2016, at 9:24 PM, Dirk Hohndel >> > > wrote:
>>> >
>>> >
>>> >> On Sep 20, 2016, at 9:00 AM, John Smith >> >> > wrote:
>>> >>
>>> >> Running 4.5.2-1600 on Windows 10
>>> >>
>>> >> The SHARE ON button goes blue in clicking but doesn't open a window.
>>> >
>>> > That should work now with the -1619 build. I even tested it on Windows 
>>> > (crazy, I know).
>>> 
>>> Replaced by -1620
>>> 
>>> >> Every time I try to import a csv file from my ccr using the import log 
>>> >> files, subsurface crashes.
>>> >
>>> > I didn't notice that you had sent the test file just to me, I just 
>>> > forwarded it to Miika.
>>> >
>>> >> Language always shows Bulgarian rather than English.
>>> >
>>> > That should also be fixed in -1619
>>> >
>>> >> If you do anything on the language page, it always gives a 'to use new 
>>> >> language' message even if you are changing time settings.
>>> >
>>> > Ditto.
>>> >
>>> > BUT: while setting the language works fine now on Linux, it's still not 
>>> > working on Windows and I don't quite understand why.
>>> 
>>> -1620 fixes this on Windows as well.
>>> 
>>> > I'd appreciate if you could verify all this (and more testing would be 
>>> > extremely welcome, too) :-)
>>> 
>>> Still true. And please - not just John - we really need more people to test.
>>> 
>>> /D
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>>> 
>>> 
>>> 
>>> 
>>> -- 
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>>> very angry and been widely regarded as a bad move." -Douglas Adams
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>>> 
>> 
> 
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Dirk Hohndel]

It seems like I continue to have problems getting the libssh2 situation under 
control. Sorry about that, will try to create a new DMG shortly.

/D


> On Sep 23, 2016, at 8:42 AM, Martin de Weger  wrote:
> 
> Hi, 
> 
> I downloaded the daily build for the Mac and Installed it as an update on my 
> macbook running MacOS Sierra. The program wouldn’t start, It crashes 
> directly...
> 
> Kind regards,
> 
> Martin de Weger
> 
>> Op 23 sep. 2016, om 10:16 heeft Adric Norris > > het volgende geschreven:
>> 
>> I spent some time with the Windows build of -1620, and it does indeed appear 
>> to have fixed all of the cloud connectivity errors. I haven't noticed any 
>> issues with preference changes either.
>> 
>> Is there a Linux build available? My notebook isn't really up to the task of 
>> building from source, and I don't see anything at 
>> https://subsurface-divelog.org/downloads/daily/ 
>> .
>> 
>> On Fri, Sep 23, 2016 at 12:21 AM, Dirk Hohndel > > wrote:
>> 
>> > On Sep 22, 2016, at 9:24 PM, Dirk Hohndel > > > wrote:
>> >
>> >
>> >> On Sep 20, 2016, at 9:00 AM, John Smith > >> > wrote:
>> >>
>> >> Running 4.5.2-1600 on Windows 10
>> >>
>> >> The SHARE ON button goes blue in clicking but doesn't open a window.
>> >
>> > That should work now with the -1619 build. I even tested it on Windows 
>> > (crazy, I know).
>> 
>> Replaced by -1620
>> 
>> >> Every time I try to import a csv file from my ccr using the import log 
>> >> files, subsurface crashes.
>> >
>> > I didn't notice that you had sent the test file just to me, I just 
>> > forwarded it to Miika.
>> >
>> >> Language always shows Bulgarian rather than English.
>> >
>> > That should also be fixed in -1619
>> >
>> >> If you do anything on the language page, it always gives a 'to use new 
>> >> language' message even if you are changing time settings.
>> >
>> > Ditto.
>> >
>> > BUT: while setting the language works fine now on Linux, it's still not 
>> > working on Windows and I don't quite understand why.
>> 
>> -1620 fixes this on Windows as well.
>> 
>> > I'd appreciate if you could verify all this (and more testing would be 
>> > extremely welcome, too) :-)
>> 
>> Still true. And please - not just John - we really need more people to test.
>> 
>> /D
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>> 
>> 
>> 
>> 
>> -- 
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>> very angry and been widely regarded as a bad move." -Douglas Adams
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> 

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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Martin de Weger]

Hi, 

I downloaded the daily build for the Mac and Installed it as an update on my 
macbook running MacOS Sierra. The program wouldn’t start, It crashes directly...

Kind regards,

Martin de Weger

> Op 23 sep. 2016, om 10:16 heeft Adric Norris  het 
> volgende geschreven:
> 
> I spent some time with the Windows build of -1620, and it does indeed appear 
> to have fixed all of the cloud connectivity errors. I haven't noticed any 
> issues with preference changes either.
> 
> Is there a Linux build available? My notebook isn't really up to the task of 
> building from source, and I don't see anything at 
> https://subsurface-divelog.org/downloads/daily/ 
> .
> 
> On Fri, Sep 23, 2016 at 12:21 AM, Dirk Hohndel  > wrote:
> 
> > On Sep 22, 2016, at 9:24 PM, Dirk Hohndel  > > wrote:
> >
> >
> >> On Sep 20, 2016, at 9:00 AM, John Smith  >> > wrote:
> >>
> >> Running 4.5.2-1600 on Windows 10
> >>
> >> The SHARE ON button goes blue in clicking but doesn't open a window.
> >
> > That should work now with the -1619 build. I even tested it on Windows 
> > (crazy, I know).
> 
> Replaced by -1620
> 
> >> Every time I try to import a csv file from my ccr using the import log 
> >> files, subsurface crashes.
> >
> > I didn't notice that you had sent the test file just to me, I just 
> > forwarded it to Miika.
> >
> >> Language always shows Bulgarian rather than English.
> >
> > That should also be fixed in -1619
> >
> >> If you do anything on the language page, it always gives a 'to use new 
> >> language' message even if you are changing time settings.
> >
> > Ditto.
> >
> > BUT: while setting the language works fine now on Linux, it's still not 
> > working on Windows and I don't quite understand why.
> 
> -1620 fixes this on Windows as well.
> 
> > I'd appreciate if you could verify all this (and more testing would be 
> > extremely welcome, too) :-)
> 
> Still true. And please - not just John - we really need more people to test.
> 
> /D
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> 
> 
> 
> 
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> very angry and been widely regarded as a bad move." -Douglas Adams
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Adric Norris]

I spent some time with the Windows build of -1620, and it does indeed
appear to have fixed all of the cloud connectivity errors. I haven't
noticed any issues with preference changes either.

Is there a Linux build available? My notebook isn't really up to the task
of building from source, and I don't see anything at
https://subsurface-divelog.org/downloads/daily/.

On Fri, Sep 23, 2016 at 12:21 AM, Dirk Hohndel  wrote:

>
> > On Sep 22, 2016, at 9:24 PM, Dirk Hohndel  wrote:
> >
> >
> >> On Sep 20, 2016, at 9:00 AM, John Smith  wrote:
> >>
> >> Running 4.5.2-1600 on Windows 10
> >>
> >> The SHARE ON button goes blue in clicking but doesn't open a window.
> >
> > That should work now with the -1619 build. I even tested it on Windows
> (crazy, I know).
>
> Replaced by -1620
>
> >> Every time I try to import a csv file from my ccr using the import log
> files, subsurface crashes.
> >
> > I didn't notice that you had sent the test file just to me, I just
> forwarded it to Miika.
> >
> >> Language always shows Bulgarian rather than English.
> >
> > That should also be fixed in -1619
> >
> >> If you do anything on the language page, it always gives a 'to use new
> language' message even if you are changing time settings.
> >
> > Ditto.
> >
> > BUT: while setting the language works fine now on Linux, it's still not
> working on Windows and I don't quite understand why.
>
> -1620 fixes this on Windows as well.
>
> > I'd appreciate if you could verify all this (and more testing would be
> extremely welcome, too) :-)
>
> Still true. And please - not just John - we really need more people to
> test.
>
> /D
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>



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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Pedro Neves]

On 23-09-2016 06:21, Dirk Hohndel wrote:

I'd appreciate if you could verify all this (and more testing would be 
extremely welcome, too) :-)

Still true. And please - not just John - we really need more people to test.



Hi Dirk:

I've tested the changes on the preferences and it seems to be working in 
Linux. I've tried changing settings, other than language, and I had no 
issues.
However, there seems to be an issue with the default cylinder setting: 
for some reason it doesn't show my "personalized" cylinders - only the 
ones that are predefined with Subsurface. Is this the intended behaviour?


Cheers:

Pedro
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Dirk Hohndel]

> On Sep 22, 2016, at 9:24 PM, Dirk Hohndel  wrote:
> 
> 
>> On Sep 20, 2016, at 9:00 AM, John Smith  wrote:
>> 
>> Running 4.5.2-1600 on Windows 10
>> 
>> The SHARE ON button goes blue in clicking but doesn't open a window.
> 
> That should work now with the -1619 build. I even tested it on Windows 
> (crazy, I know).

Replaced by -1620

>> Every time I try to import a csv file from my ccr using the import log 
>> files, subsurface crashes.
> 
> I didn't notice that you had sent the test file just to me, I just forwarded 
> it to Miika.
> 
>> Language always shows Bulgarian rather than English.
> 
> That should also be fixed in -1619
> 
>> If you do anything on the language page, it always gives a 'to use new 
>> language' message even if you are changing time settings.
> 
> Ditto.
> 
> BUT: while setting the language works fine now on Linux, it's still not 
> working on Windows and I don't quite understand why.

-1620 fixes this on Windows as well.

> I'd appreciate if you could verify all this (and more testing would be 
> extremely welcome, too) :-)

Still true. And please - not just John - we really need more people to test.

/D
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Dirk Hohndel]

> On Sep 20, 2016, at 9:00 AM, John Smith  wrote:
> 
> Running 4.5.2-1600 on Windows 10
> 
> The SHARE ON button goes blue in clicking but doesn't open a window.

That should work now with the -1619 build. I even tested it on Windows (crazy, 
I know).

> Every time I try to import a csv file from my ccr using the import log files, 
> subsurface crashes.

I didn't notice that you had sent the test file just to me, I just forwarded it 
to Miika.

> Language always shows Bulgarian rather than English.

That should also be fixed in -1619

> If you do anything on the language page, it always gives a 'to use new 
> language' message even if you are changing time settings.

Ditto.

BUT: while setting the language works fine now on Linux, it's still not working 
on Windows and I don't quite understand why.

I'd appreciate if you could verify all this (and more testing would be 
extremely welcome, too) :-)

Thanks

/D
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Dirk Hohndel]

On Tue, Sep 20, 2016 at 09:09:03AM -0700, Dirk Hohndel wrote:
> 
> > Language always shows Bulgarian rather than English.
> 
> That could be a disappointment if you don't speak Bulgarian. 
> I don't see that here but there's clearly something broken 
> with the language switching. I'll look at that as well.
> 
> > If you do anything on the language page, it always gives a 'to use new 
> > language' message even if you are changing time settings.
> 
> I was able to reproduce that but haven't quite figured out 
> why. I'm sure it's related to the previous issue.

I rewrote that part of the new preferences code.

Can you please check it again (new binaries (-1612) have just been
uploaded). This seems to work for me, now (but I didn't have a chance to
test Windows).

/D
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Dirk Hohndel]

> On Sep 20, 2016, at 9:00 AM, John Smith  wrote:
> 
> Running 4.5.2-1600 on Windows 10
> 
> The SHARE ON button goes blue in clicking but doesn't open a window.

You mean the menu entry? That's where the FB export is 
supposed to be. Hmm. I'll look into that.

> Every time I try to import a csv file from my ccr using the import log files, 
> subsurface crashes.

Can you send one of those CSV files to the mailing list. 
Miika, our resident import expert will hopefully be able to 
see what's going on.

> Language always shows Bulgarian rather than English.

That could be a disappointment if you don't speak Bulgarian. 
I don't see that here but there's clearly something broken 
with the language switching. I'll look at that as well.

> If you do anything on the language page, it always gives a 'to use new 
> language' message even if you are changing time settings.

I was able to reproduce that but haven't quite figured out 
why. I'm sure it's related to the previous issue.

> What does the greyed out 'take cloud storage online' in the file menu do?

If you have errors connecting Subsurface switches you into 
offline mode. Assuming you fixed your network issues, with 
this entry you can go back online. But of course it's grayed 
out unless you have such an error. You should be able to test 
this by turning off wireless, trying to connect, waiting for it to 
time-out / fail, then turning on wireless and using this option... 
I'd be interested if this still works (I wrote this while on a dive 
boat without internet...)

Thank you so much for the testing and all the feedback. I 
clearly haven't used the Windows build in quite a while.

/D

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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[John Smith]

Running 4.5.2-1600 on Windows 10

The SHARE ON button goes blue in clicking but doesn't open a window.

Every time I try to import a csv file from my ccr using the import log files, 
subsurface crashes.

Language always shows Bulgarian rather than English.

If you do anything on the language page, it always gives a 'to use new 
language' message even if you are changing time settings.

What does the greyed out 'take cloud storage online' in the file menu do?

Sent from my iPad

On 19 Sep 2016, at 18:21, Dirk Hohndel 
mailto:d...@hohndel.org>> wrote:

I completely agree with you. We should make a new release.
It's all a matter of how much time I have to spend on Subsurface.

I think the current daily is quite stable and usable (and it has the cloud
storage authentication errors fixed). But I'm not convinced that it has
received enough testing - especially the changes to the preferences.

So if people could really take it through its paces and report issues
here and on trac - that would help.

Here's a specific request for testing:

Go through the preferences. Check whether "Apply" does the right
thing. Check whether "Cancel" does the right thing. Check if the
settings gets remembered correctly if you exit  and restart the app.

Test downloading from divecomputers. Via cable, via Bluetooth.
Test FB integration.
Test the dive planner.
Read the user manual and point our discrepancies.

There is a LOT everyone can do to help make a release happen.

/D

On Sep 19, 2016, at 9:48 AM, Adric Norris 
mailto:landstander...@gmail.com>> wrote:


I added a number of additional dives to my log over the weekend, and every 
single attempt to save resulted in the "Authentication to cloud storage failed" 
error. Checking https://cloud.subsurface-divelog.org/ strongly implied that the 
data was saved successfully, but since I couldn't be sure that all of the 
details were included (as the website doesn't display everything) I would then 
followup with Save to cloud storage... a minimum of 2 attempts was required in 
each case, before I was able to get a "clean" save. The network was solid and 
fast, and no other applications were encountering any issues.

I don't mean to be a downer (and I fully understand that I'm not owed anything 
here), but it seems to me that this bug should be worth a point release. I've 
recommended Subsurface to several people, and the "ignore any save errors... 
it's a known issue, and likely - but not definitively - a false alarm" 
discussion gets awkward rather quickly.


On Tue, Jul 12, 2016 at 8:25 PM, Adric Norris 
mailto:landstander...@gmail.com>> wrote:
Is anyone else frequently seeing the following error when saving changes?

Authentication to cloud storage failed.
Cannot sync with cloud server, working with offline copy.

While this sometimes seems to be legitimate, often the error is displayed even 
though the changes appear to have been saved successfully. For example I'll 
change the Notes text for a recent dive and save (File -> Save), which triggers 
the error. I then look it up my dives on 
https://cloud.subsurface-divelog.org, 
and (frequently, but not always) find that the changed text is indeed present. 
Attempting to save multiple times in a row or choosing "Save to cloud storage" 
will sometimes complete without error, but it's very inconsistent.

This has been going on for awhile but I'd been assuming it was an issue with my 
home network, or notebook installation... I'm running Ubuntu 16.04 (Xenial), 
with Subsurface installed from the PPA. However I recently upgraded Subsurface 
(from either 4.5.2 or 4.5.3, IIRC) on my sister's macbook while we were 
visiting family, and she encountered the same stream of errors when saving her 
first new dive... we ended up trying to save about 4 times, before being 
confident all was well. Since the notebook, OS, and network were all different, 
I now believe this to be a more general issue.

Any idea how I can help to troubleshooting the issue? I'm happy to do whatever 
I can, but am not really sure where to begin.

Thanx!

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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Rick Walsh]

Hi Dirk,

On 20 September 2016 at 03:20, Dirk Hohndel  wrote:

> I completely agree with you. We should make a new release.
> It's all a matter of how much time I have to spend on Subsurface.
>
> I think the current daily is quite stable and usable (and it has the cloud
> storage authentication errors fixed). But I'm not convinced that it has
> received enough testing - especially the changes to the preferences.
>
> So if people could really take it through its paces and report issues
> here and on trac - that would help.
>
> Here's a specific request for testing:
>
> Go through the preferences. Check whether "Apply" does the right
> thing. Check whether "Cancel" does the right thing. Check if the
> settings gets remembered correctly if you exit  and restart the app.
>
> Test downloading from divecomputers. Via cable, via Bluetooth.
> Test FB integration.
> Test the dive planner.
> Read the user manual and point our discrepancies.
>
> I'm aware of a couple of issues with the preferences at the moment.
1) Drop to first depth preference in planner isn't remembered after exiting.
2) We should have two preferences for VPM-B conservatism: that used in the
planner, and that used used for profile ceiling display of saved dives.  It
should work similar to Buhlmann gradient factors, where the planner GFs are
set in the planner, and the profile ceiling display GFs are set from the
preferences window graph tab.  The choice of Buhlmann or VPM-B ceiling for
saved dives should also be set in the graph tab.

The first issue needs to be fixed as it is a regression, and I imagine
isn't too difficult to track down.  There's a good chance there are other
preferences that aren't remembered, but they don't bug me as much as that
one - I almost always use the drop to first depth mode, but it isn't the
default.

The second isn't a regression and would be a nice-to-have for the next
release.  I've been looking at in my limited spare time, and think I'm
close, but that needn't hold up a release.

Cheers,

Rick
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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Dirk Hohndel]

Hi Pedro

> On Sep 19, 2016, at 10:35 AM, Pedro Neves  wrote:
> 
> Hi Dirk:
> 
> Using the latest master (compiled on my Arch box), I get:
> 
> On 19-09-2016 18:20, Dirk Hohndel wrote:
>> Here's a specific request for testing:
>> 
>> Go through the preferences. Check whether "Apply" does the right
> 
> It does.
> 
>> thing. Check whether "Cancel" does the right thing.
> 
> It does.
> 
>> Check if the
>> settings gets remembered correctly if you exit  and restart the app.
> 
> No. If I change the language to Portuguese and press save and restart 
> Subsurface, the language remains in English.
> If I change the units (from personalize to imperial) I get a warning about 
> the need to restart subsurface in order to change the language!. After I 
> close the program and restart, the units are still the original.

Ah. That's a problem. I should have time to look at this tonight (or tomorrow 
night... not quite done for the day, yet)

Thanks!

/D

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Re: Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Pedro Neves]

Hi Dirk:

Using the latest master (compiled on my Arch box), I get:

On 19-09-2016 18:20, Dirk Hohndel wrote:

Here's a specific request for testing:

Go through the preferences. Check whether "Apply" does the right


It does.


thing. Check whether "Cancel" does the right thing.


It does.


Check if the
settings gets remembered correctly if you exit  and restart the app.


No. If I change the language to Portuguese and press save and restart 
Subsurface, the language remains in English.
If I change the units (from personalize to imperial) I get a warning 
about the need to restart subsurface in order to change the language!. 
After I close the program and restart, the units are still the original.




Test downloading from divecomputers. Via cable, via Bluetooth.
Test FB integration.
Test the dive planner.
Read the user manual and point our discrepancies.


I'll keep on testing...

Cheers:

Pedro
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Next release [was Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)]

[Dirk Hohndel]

I completely agree with you. We should make a new release.
It's all a matter of how much time I have to spend on Subsurface.

I think the current daily is quite stable and usable (and it has the cloud 
storage authentication errors fixed). But I'm not convinced that it has 
received enough testing - especially the changes to the preferences.

So if people could really take it through its paces and report issues 
here and on trac - that would help.

Here's a specific request for testing:

Go through the preferences. Check whether "Apply" does the right
thing. Check whether "Cancel" does the right thing. Check if the 
settings gets remembered correctly if you exit  and restart the app. 

Test downloading from divecomputers. Via cable, via Bluetooth.
Test FB integration.
Test the dive planner.
Read the user manual and point our discrepancies.

There is a LOT everyone can do to help make a release happen.

/D

> On Sep 19, 2016, at 9:48 AM, Adric Norris  wrote:
> 
> 
> I added a number of additional dives to my log over the weekend, and every 
> single attempt to save resulted in the "Authentication to cloud storage 
> failed" error. Checking https://cloud.subsurface-divelog.org/ 
>  strongly implied that the data was 
> saved successfully, but since I couldn't be sure that all of the details were 
> included (as the website doesn't display everything) I would then followup 
> with Save to cloud storage... a minimum of 2 attempts was required in each 
> case, before I was able to get a "clean" save. The network was solid and 
> fast, and no other applications were encountering any issues.
> 
> I don't mean to be a downer (and I fully understand that I'm not owed 
> anything here), but it seems to me that this bug should be worth a point 
> release. I've recommended Subsurface to several people, and the "ignore any 
> save errors... it's a known issue, and likely - but not definitively - a 
> false alarm" discussion gets awkward rather quickly.
> 
> 
> On Tue, Jul 12, 2016 at 8:25 PM, Adric Norris  > wrote:
> Is anyone else frequently seeing the following error when saving changes?
> 
> Authentication to cloud storage failed.
> Cannot sync with cloud server, working with offline copy.
> 
> While this sometimes seems to be legitimate, often the error is displayed 
> even though the changes appear to have been saved successfully. For example 
> I'll change the Notes text for a recent dive and save (File -> Save), which 
> triggers the error. I then look it up my dives on 
> https://cloud.subsurface-divelog.org , 
> and (frequently, but not always) find that the changed text is indeed 
> present. Attempting to save multiple times in a row or choosing "Save to 
> cloud storage" will sometimes complete without error, but it's very 
> inconsistent.
> 
> This has been going on for awhile but I'd been assuming it was an issue with 
> my home network, or notebook installation... I'm running Ubuntu 16.04 
> (Xenial), with Subsurface installed from the PPA. However I recently upgraded 
> Subsurface (from either 4.5.2 or 4.5.3, IIRC) on my sister's macbook while we 
> were visiting family, and she encountered the same stream of errors when 
> saving her first new dive... we ended up trying to save about 4 times, before 
> being confident all was well. Since the notebook, OS, and network were all 
> different, I now believe this to be a more general issue.
> 
> Any idea how I can help to troubleshooting the issue? I'm happy to do 
> whatever I can, but am not really sure where to begin.
> 
> Thanx!
> 
> -- 
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> very angry and been widely regarded as a bad move." -Douglas Adams
> ___
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Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)

[Adric Norris]

I added a number of additional dives to my log over the weekend, and every
single attempt to save resulted in the "Authentication to cloud storage
failed" error. Checking https://cloud.subsurface-divelog.org/ strongly
implied that the data was saved successfully, but since I couldn't be sure
that all of the details were included (as the website doesn't display
everything) I would then followup with *Save to cloud storage*... a minimum
of 2 attempts was required in each case, before I was able to get a "clean"
save. The network was solid and fast, and no other applications were
encountering any issues.

I don't mean to be a downer (and I fully understand that I'm not owed
anything here), but it seems to me that this bug should be worth a point
release. I've recommended Subsurface to several people, and the "ignore any
save errors... it's a known issue, and likely - but not definitively - a
false alarm" discussion gets awkward rather quickly.


On Tue, Jul 12, 2016 at 8:25 PM, Adric Norris 
wrote:

> Is anyone else frequently seeing the following error when saving changes?
>
> Authentication to cloud storage failed.
> Cannot sync with cloud server, working with offline copy.
>
>
> While this sometimes seems to be legitimate, often the error is displayed
> even though the changes appear to have been saved successfully. For example
> I'll change the Notes text for a recent dive and save (File -> Save), which
> triggers the error. I then look it up my dives on
> https://cloud.subsurface-divelog.org, and (frequently, but not always)
> find that the changed text is indeed present. Attempting to save multiple
> times in a row or choosing "Save to cloud storage" will sometimes complete
> without error, but it's very inconsistent.
>
> This has been going on for awhile but I'd been assuming it was an issue
> with my home network, or notebook installation... I'm running Ubuntu 16.04
> (Xenial), with Subsurface installed from the PPA. However I recently
> upgraded Subsurface (from either 4.5.2 or 4.5.3, IIRC) on my sister's
> macbook while we were visiting family, and she encountered the same stream
> of errors when saving her first new dive... we ended up trying to save
> about 4 times, before being confident all was well. Since the notebook, OS,
> and network were all different, I now believe this to be a more general
> issue.
>
> Any idea how I can help to troubleshooting the issue? I'm happy to do
> whatever I can, but am not really sure where to begin.
>
> Thanx!
>

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Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)

[Martin de Weger]

That was helpful, thanks.

I’m seeing one error in the log: qt.network.ssl: QSslSocket: cannot call 
unresolved function SSL_get0_next_proto_negotiated

I did enclose all the output in the enclosed file.

Martin


> Op 14 aug. 2016, om 17:50 heeft Dirk Hohndel  het volgende 
> geschreven:
> 
> On Sun, Aug 14, 2016 at 05:18:08PM +0200, Martin de Weger wrote:
>> I haven’t build the app, I installed the app from the dmg file provided on 
>> the subsurface website. My software programming skills are close to 
>> non-existent, I can do testing and I’m a happy user of the software. 😜
> 
> You can still use the same trick :-)
> 
> Open a terminal (Terminal.app)
> /Applications/Subsurface.app/Contents/MacOS/Subsurface -v
> 
> /D
can't find Qt localization for locale "nl" searching in 
"/Applications/Subsurface.app/Contents/translations"
cloud URL set as 
"https://cloud.subsurface-divelog.org//git/martin@duikschool.amsterdam[martin@duikschool.amsterdam]";
git storage: update local repo
sync with remote 
https://cloud.subsurface-divelog.org//git/martin@duikschool.amsterdam[martin@duikschool.amsterdam]
delete proxy setting
Cloud storage: checking connection to cloud server
qt.network.ssl: QSslSocket: cannot resolve SSL_set_psk_client_callback
qt.network.ssl: QSslSocket: cannot resolve TLSv1_1_client_method
qt.network.ssl: QSslSocket: cannot resolve TLSv1_2_client_method
qt.network.ssl: QSslSocket: cannot resolve TLSv1_1_server_method
qt.network.ssl: QSslSocket: cannot resolve TLSv1_2_server_method
qt.network.ssl: QSslSocket: cannot resolve SSL_select_next_proto
qt.network.ssl: QSslSocket: cannot resolve SSL_CTX_set_next_proto_select_cb
qt.network.ssl: QSslSocket: cannot resolve SSL_get0_next_proto_negotiated
qt.network.ssl: QSslSocket: cannot call unresolved function 
SSL_get0_next_proto_negotiated
qt.network.ssl: QSslSocket: cannot call unresolved function 
SSL_get0_next_proto_negotiated
git storage: fetch remote
git storage: check remote status
git storage: try to update
Set the current dive site: 2241907379
cloud URL set as 
"https://cloud.subsurface-divelog.org//git/martin@duikschool.amsterdam[martin@duikschool.amsterdam]";
cloud URL set as 
"https://cloud.subsurface-divelog.org//git/martin@duikschool.amsterdam[martin@duikschool.amsterdam]";
Completed connection with cloud storage backend, response "[OK]"
git storage: update local repo
sync with remote 
https://cloud.subsurface-divelog.org//git/martin@duikschool.amsterdam[martin@duikschool.amsterdam]
delete proxy setting
Cloud storage: checking connection to cloud server
qt.network.ssl: QSslSocket: cannot call unresolved function 
SSL_get0_next_proto_negotiated
qt.network.ssl: QSslSocket: cannot call unresolved function 
SSL_get0_next_proto_negotiated
Completed connection with cloud storage backend, response "[OK]"
git storage: fetch remote
git storage: check remote status
git storage: try to update
git storage: do git save
existing filename 
https://cloud.subsurface-divelog.org//git/martin@duikschool.amsterdam[martin@duikschool.amsterdam]
sync with remote 
https://cloud.subsurface-divelog.org//git/martin@duikschool.amsterdam[martin@duikschool.amsterdam]
delete proxy setting
Cloud storage: checking connection to cloud server
Completed connection with cloud storage backend, response "[OK]"
qt.network.ssl: QSslSocket: cannot call unresolved function 
SSL_get0_next_proto_negotiated
git storage: fetch remote
git storage: check remote status
git storage: try to update
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Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)

[Dirk Hohndel]

On Sun, Aug 14, 2016 at 05:18:08PM +0200, Martin de Weger wrote:
> I haven’t build the app, I installed the app from the dmg file provided on 
> the subsurface website. My software programming skills are close to 
> non-existent, I can do testing and I’m a happy user of the software. 😜

You can still use the same trick :-)

Open a terminal (Terminal.app)
/Applications/Subsurface.app/Contents/MacOS/Subsurface -v

/D
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Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)

[Martin de Weger]

I haven’t build the app, I installed the app from the dmg file provided on the 
subsurface website. My software programming skills are close to non-existent, I 
can do testing and I’m a happy user of the software. 😜

> Op 14 aug. 2016, om 17:13 heeft Dirk Hohndel  het volgende 
> geschreven:
> 
> On Sun, Aug 14, 2016 at 03:48:38PM +0200, Martin de Weger wrote:
>> I did some testing for the latest release for the iOS app and had to edit 
>> multiple dives. Every time I tried to save to the cloud, I’m getting the 
>> attached error.
>> 
>> It takes me 3 to 4 times to save the log to the cloud. Is there anyway I can 
>> enable (or find) a log file on my Mac to help you to determine what might be 
>> causing this issue? My internet connection is fast (200 down, 20 up) and 
>> stable.
> 
> Once I have the iOS app building with the latest Kirigami (and updated for
> testers), this is the next thing I want to tackle.
> 
> You can see more debugging output on your Mac by running things from a
> terminal
> 
> After building run
> 
> ./Subsurface.app/Contents/MacOS/Subsurface -v
> 
> Then you get the debug output on the console. But I don't think this will
> help as in my tests it didn't show anything overly intersting in the case
> where (usually incorrectly) the error is shown.
> 
> /D

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Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)

[Dirk Hohndel]

On Sun, Aug 14, 2016 at 03:48:38PM +0200, Martin de Weger wrote:
> I did some testing for the latest release for the iOS app and had to edit 
> multiple dives. Every time I tried to save to the cloud, I’m getting the 
> attached error.
> 
> It takes me 3 to 4 times to save the log to the cloud. Is there anyway I can 
> enable (or find) a log file on my Mac to help you to determine what might be 
> causing this issue? My internet connection is fast (200 down, 20 up) and 
> stable.

Once I have the iOS app building with the latest Kirigami (and updated for
testers), this is the next thing I want to tackle.

You can see more debugging output on your Mac by running things from a
terminal

After building run

./Subsurface.app/Contents/MacOS/Subsurface -v

Then you get the debug output on the console. But I don't think this will
help as in my tests it didn't show anything overly intersting in the case
where (usually incorrectly) the error is shown.

/D
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Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)

[Martin de Weger]

I did some testing for the latest release for the iOS app and had to edit 
multiple dives. Every time I tried to save to the cloud, I’m getting the 
attached error.



It takes me 3 to 4 times to save the log to the cloud. Is there anyway I can 
enable (or find) a log file on my Mac to help you to determine what might be 
causing this issue? My internet connection is fast (200 down, 20 up) and stable.

Martin

> Op 29 jul. 2016, om 16:22 heeft Adric Norris  het 
> volgende geschreven:
>
> [To the list this time]
>
> I almost always hit this on the initial save, but if I followup with either 
> Save or Save to cloud storage it usually completes without error 
> eventually... this often requires 3 or 4 tries.
>
> On Fri, Jul 29, 2016 at 9:18 AM, Adric Norris  > wrote:
> I almost always hit this on the initial save, but if I followup with either 
> Save or Save to cloud storage it usually completes without error 
> eventually... this often requires 3 or 4 tries.
>
> On Fri, Jul 29, 2016 at 8:54 AM, Martin de Weger  > wrote:
> Actually, I have this issue as well. It looks to me there are issues if you 
> press save multiple times. I haven’t reported it myself since I’m not diving 
> a lot at the moment (unfortunately) and I can upload my dives if I either am 
> patient and wait for the sync to complete or press safe multiple times.
>
> My connection is working fine with all other applications, it looks like the 
> problem is isolated to Subsurface.
>
> Regards,
>
> Martin de Weger
>
>> Op 29 jul. 2016, om 15:49 heeft Adric Norris > > het volgende geschreven:
>>
>> Recently took a cross-country dive trip, and had a chance to test a bit 
>> more. Sadly, I seem to be able to reproduce the issue very reliably... 
>> multiple Subsurface cloud accounts, multiple platforms (Linux, Mac, and 
>> Windows), and several different home networks and underlying ISPs (none of 
>> which exhibit any problems with other applications). Nothing makes any 
>> difference... the problem occurs effectively every time.
>>
>> I'm honestly surprised that no one else seems to be encountering this 
>> behaviour. From what I can see it occurs with virtually any attempt to save 
>> when using cloud storage, regardless of network quality and latency.
>>
>> On Tue, Jul 12, 2016 at 8:25 PM, Adric Norris > > wrote:
>> Is anyone else frequently seeing the following error when saving changes?
>>
>> Authentication to cloud storage failed.
>> Cannot sync with cloud server, working with offline copy.
>>
>> While this sometimes seems to be legitimate, often the error is displayed 
>> even though the changes appear to have been saved successfully. For example 
>> I'll change the Notes text for a recent dive and save (File -> Save), which 
>> triggers the error. I then look it up my dives on 
>> https://cloud.subsurface-divelog.org 
>> , and (frequently, but not always) 
>> find that the changed text is indeed present. Attempting to save multiple 
>> times in a row or choosing "Save to cloud storage" will sometimes complete 
>> without error, but it's very inconsistent.
>>
>> This has been going on for awhile but I'd been assuming it was an issue with 
>> my home network, or notebook installation... I'm running Ubuntu 16.04 
>> (Xenial), with Subsurface installed from the PPA. However I recently 
>> upgraded Subsurface (from either 4.5.2 or 4.5.3, IIRC) on my sister's 
>> macbook while we were visiting family, and she encountered the same stream 
>> of errors when saving her first new dive... we ended up trying to save about 
>> 4 times, before being confident all was well. Since the notebook, OS, and 
>> network were all different, I now believe this to be a more general issue.
>>
>> Any idea how I can help to troubleshooting the issue? I'm happy to do 
>> whatever I can, but am not really sure where to begin.
>>
>> Thanx!
>>
>> --
>> "In the beginning the Universe was created. This has made a lot of people 
>> very angry and been widely regarded as a bad move." -Douglas Adams
>>
>>
>>
>> --
>> "In the beginning the Universe was created. This has made a lot of people 
>> very angry and been widely regarded as a bad move." -Douglas Adams
>> ___
>> subsurface mailing list
>> subsurface@subsurface-divelog.org 
>> http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface 
>> 
>
>
>
>
> --
> "In the beginning the Universe was created. This has made a lot of people 
> very angry and been widely regarded as a bad move." -Douglas Adams
>
>
>
> --
> "In the beginning the Universe was created. This has made a lot of people 
> very angry and been widely regarded as a bad move." -Douglas Adams
> __

Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)

[Miika Turkia]

I had the problem constantly, but after changing password on the desktop app 
(to same as before), it started working for me. But definitely something that 
should be debugged.

miika

On 29 Jul 2016, at 16:49, Adric Norris  wrote:

Recently took a cross-country dive trip, and had a chance to test a bit more. 
Sadly, I seem to be able to reproduce the issue very reliably... multiple 
Subsurface cloud accounts, multiple platforms (Linux, Mac, and Windows), and 
several different home networks and underlying ISPs (none of which exhibit any 
problems with other applications). Nothing makes any difference... the problem 
occurs effectively every time.

I'm honestly surprised that no one else seems to be encountering this 
behaviour. From what I can see it occurs with virtually any attempt to save 
when using cloud storage, regardless of network quality and latency.

> On Tue, Jul 12, 2016 at 8:25 PM, Adric Norris  
> wrote:
> Is anyone else frequently seeing the following error when saving changes?
> 
> Authentication to cloud storage failed.
> Cannot sync with cloud server, working with offline copy.
> 
> While this sometimes seems to be legitimate, often the error is displayed 
> even though the changes appear to have been saved successfully. For example 
> I'll change the Notes text for a recent dive and save (File -> Save), which 
> triggers the error. I then look it up my dives on 
> https://cloud.subsurface-divelog.org, and (frequently, but not always) find 
> that the changed text is indeed present. Attempting to save multiple times in 
> a row or choosing "Save to cloud storage" will sometimes complete without 
> error, but it's very inconsistent.
> 
> This has been going on for awhile but I'd been assuming it was an issue with 
> my home network, or notebook installation... I'm running Ubuntu 16.04 
> (Xenial), with Subsurface installed from the PPA. However I recently upgraded 
> Subsurface (from either 4.5.2 or 4.5.3, IIRC) on my sister's macbook while we 
> were visiting family, and she encountered the same stream of errors when 
> saving her first new dive... we ended up trying to save about 4 times, before 
> being confident all was well. Since the notebook, OS, and network were all 
> different, I now believe this to be a more general issue.
> 
> Any idea how I can help to troubleshooting the issue? I'm happy to do 
> whatever I can, but am not really sure where to begin.
> 
> Thanx!
> 
> -- 
> "In the beginning the Universe was created. This has made a lot of people 
> very angry and been widely regarded as a bad move." -Douglas Adams



-- 
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Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)

[Martin de Weger]

I’ll check it after my next dive and see if I can reproduce it as well.
> Op 29 jul. 2016, om 16:18 heeft Adric Norris  het 
> volgende geschreven:
> 
> I almost always hit this on the initial save, but if I followup with either 
> Save or Save to cloud storage it usually completes without error 
> eventually... this often requires 3 or 4 tries.
> 
> On Fri, Jul 29, 2016 at 8:54 AM, Martin de Weger  > wrote:
> Actually, I have this issue as well. It looks to me there are issues if you 
> press save multiple times. I haven’t reported it myself since I’m not diving 
> a lot at the moment (unfortunately) and I can upload my dives if I either am 
> patient and wait for the sync to complete or press safe multiple times. 
> 
> My connection is working fine with all other applications, it looks like the 
> problem is isolated to Subsurface.
> 
> Regards,
> 
> Martin de Weger
> 
>> Op 29 jul. 2016, om 15:49 heeft Adric Norris > > het volgende geschreven:
>> 
>> Recently took a cross-country dive trip, and had a chance to test a bit 
>> more. Sadly, I seem to be able to reproduce the issue very reliably... 
>> multiple Subsurface cloud accounts, multiple platforms (Linux, Mac, and 
>> Windows), and several different home networks and underlying ISPs (none of 
>> which exhibit any problems with other applications). Nothing makes any 
>> difference... the problem occurs effectively every time.
>> 
>> I'm honestly surprised that no one else seems to be encountering this 
>> behaviour. From what I can see it occurs with virtually any attempt to save 
>> when using cloud storage, regardless of network quality and latency.
>> 
>> On Tue, Jul 12, 2016 at 8:25 PM, Adric Norris > > wrote:
>> Is anyone else frequently seeing the following error when saving changes?
>> 
>> Authentication to cloud storage failed.
>> Cannot sync with cloud server, working with offline copy.
>> 
>> While this sometimes seems to be legitimate, often the error is displayed 
>> even though the changes appear to have been saved successfully. For example 
>> I'll change the Notes text for a recent dive and save (File -> Save), which 
>> triggers the error. I then look it up my dives on 
>> https://cloud.subsurface-divelog.org 
>> , and (frequently, but not always) 
>> find that the changed text is indeed present. Attempting to save multiple 
>> times in a row or choosing "Save to cloud storage" will sometimes complete 
>> without error, but it's very inconsistent.
>> 
>> This has been going on for awhile but I'd been assuming it was an issue with 
>> my home network, or notebook installation... I'm running Ubuntu 16.04 
>> (Xenial), with Subsurface installed from the PPA. However I recently 
>> upgraded Subsurface (from either 4.5.2 or 4.5.3, IIRC) on my sister's 
>> macbook while we were visiting family, and she encountered the same stream 
>> of errors when saving her first new dive... we ended up trying to save about 
>> 4 times, before being confident all was well. Since the notebook, OS, and 
>> network were all different, I now believe this to be a more general issue.
>> 
>> Any idea how I can help to troubleshooting the issue? I'm happy to do 
>> whatever I can, but am not really sure where to begin.
>> 
>> Thanx!
>> 
>> -- 
>> "In the beginning the Universe was created. This has made a lot of people 
>> very angry and been widely regarded as a bad move." -Douglas Adams
>> 
>> 
>> 
>> -- 
>> "In the beginning the Universe was created. This has made a lot of people 
>> very angry and been widely regarded as a bad move." -Douglas Adams
>> ___
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>> http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface 
>> 
> 
> 
> 
> 
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> very angry and been widely regarded as a bad move." -Douglas Adams

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Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)

[Adric Norris]

[To the list this time]

I tried the password change (to the same value) as well, but it didn't seem
to make any difference in my case. Interesting.

On Fri, Jul 29, 2016 at 9:19 AM, Adric Norris 
wrote:

> I tried the password change (to the same value) as well, but it didn't
> seem to make any difference in my case. Interesting.
>
> On Fri, Jul 29, 2016 at 8:58 AM, Miika Turkia 
> wrote:
>
>> I had the problem constantly, but after changing password on the desktop
>> app (to same as before), it started working for me. But definitely
>> something that should be debugged.
>>
>> miika
>>
>> On 29 Jul 2016, at 16:49, Adric Norris  wrote:
>>
>> Recently took a cross-country dive trip, and had a chance to test a bit
>> more. Sadly, I seem to be able to reproduce the issue *very* reliably...
>> multiple Subsurface cloud accounts, multiple platforms (Linux, Mac, and
>> Windows), and several different home networks and underlying ISPs (none of
>> which exhibit any problems with other applications). Nothing makes any
>> difference... the problem occurs effectively every time.
>>
>> I'm honestly surprised that no one else seems to be encountering this
>> behaviour. From what I can see it occurs with virtually any attempt to save
>> when using cloud storage, regardless of network quality and latency.
>>
>> On Tue, Jul 12, 2016 at 8:25 PM, Adric Norris 
>> wrote:
>>
>>> Is anyone else frequently seeing the following error when saving changes?
>>>
>>> Authentication to cloud storage failed.
>>> Cannot sync with cloud server, working with offline copy.
>>>
>>>
>>> While this sometimes seems to be legitimate, often the error is
>>> displayed even though the changes appear to have been saved successfully.
>>> For example I'll change the Notes text for a recent dive and save (File ->
>>> Save), which triggers the error. I then look it up my dives on
>>> https://cloud.subsurface-divelog.org, and (frequently, but not always)
>>> find that the changed text is indeed present. Attempting to save multiple
>>> times in a row or choosing "Save to cloud storage" will sometimes complete
>>> without error, but it's very inconsistent.
>>>
>>> This has been going on for awhile but I'd been assuming it was an issue
>>> with my home network, or notebook installation... I'm running Ubuntu 16.04
>>> (Xenial), with Subsurface installed from the PPA. However I recently
>>> upgraded Subsurface (from either 4.5.2 or 4.5.3, IIRC) on my sister's
>>> macbook while we were visiting family, and she encountered the same stream
>>> of errors when saving her first new dive... we ended up trying to save
>>> about 4 times, before being confident all was well. Since the notebook, OS,
>>> and network were all different, I now believe this to be a more general
>>> issue.
>>>
>>> Any idea how I can help to troubleshooting the issue? I'm happy to do
>>> whatever I can, but am not really sure where to begin.
>>>
>>> Thanx!
>>>
>>> --
>>> "In the beginning the Universe was created. This has made a lot of
>>> people very angry and been widely regarded as a bad move." -Douglas Adams
>>>
>>
>>
>>
>> --
>> "In the beginning the Universe was created. This has made a lot of people
>> very angry and been widely regarded as a bad move." -Douglas Adams
>> ___
>> subsurface mailing list
>> subsurface@subsurface-divelog.org
>> http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface
>>
>
>
>
> --
> "In the beginning the Universe was created. This has made a lot of people
> very angry and been widely regarded as a bad move." -Douglas Adams
>



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Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)

[Adric Norris]

[To the list this time]

I almost always hit this on the initial save, but if I followup with either
*Save* or *Save to cloud storage* it usually completes without error
eventually... this often requires 3 or 4 tries.

On Fri, Jul 29, 2016 at 9:18 AM, Adric Norris 
wrote:

> I almost always hit this on the initial save, but if I followup with
> either *Save* or *Save to cloud storage* it usually completes without
> error eventually... this often requires 3 or 4 tries.
>
> On Fri, Jul 29, 2016 at 8:54 AM, Martin de Weger 
> wrote:
>
>> Actually, I have this issue as well. It looks to me there are issues if
>> you press save multiple times. I haven’t reported it myself since I’m not
>> diving a lot at the moment (unfortunately) and I can upload my dives if I
>> either am patient and wait for the sync to complete or press safe multiple
>> times.
>>
>> My connection is working fine with all other applications, it looks like
>> the problem is isolated to Subsurface.
>>
>> Regards,
>>
>> Martin de Weger
>>
>> Op 29 jul. 2016, om 15:49 heeft Adric Norris 
>> het volgende geschreven:
>>
>> Recently took a cross-country dive trip, and had a chance to test a bit
>> more. Sadly, I seem to be able to reproduce the issue *very* reliably...
>> multiple Subsurface cloud accounts, multiple platforms (Linux, Mac, and
>> Windows), and several different home networks and underlying ISPs (none of
>> which exhibit any problems with other applications). Nothing makes any
>> difference... the problem occurs effectively every time.
>>
>> I'm honestly surprised that no one else seems to be encountering this
>> behaviour. From what I can see it occurs with virtually any attempt to save
>> when using cloud storage, regardless of network quality and latency.
>>
>> On Tue, Jul 12, 2016 at 8:25 PM, Adric Norris 
>> wrote:
>>
>>> Is anyone else frequently seeing the following error when saving changes?
>>>
>>> Authentication to cloud storage failed.
>>> Cannot sync with cloud server, working with offline copy.
>>>
>>>
>>> While this sometimes seems to be legitimate, often the error is
>>> displayed even though the changes appear to have been saved successfully.
>>> For example I'll change the Notes text for a recent dive and save (File ->
>>> Save), which triggers the error. I then look it up my dives on
>>> https://cloud.subsurface-divelog.org, and (frequently, but not always)
>>> find that the changed text is indeed present. Attempting to save multiple
>>> times in a row or choosing "Save to cloud storage" will sometimes complete
>>> without error, but it's very inconsistent.
>>>
>>> This has been going on for awhile but I'd been assuming it was an issue
>>> with my home network, or notebook installation... I'm running Ubuntu 16.04
>>> (Xenial), with Subsurface installed from the PPA. However I recently
>>> upgraded Subsurface (from either 4.5.2 or 4.5.3, IIRC) on my sister's
>>> macbook while we were visiting family, and she encountered the same stream
>>> of errors when saving her first new dive... we ended up trying to save
>>> about 4 times, before being confident all was well. Since the notebook, OS,
>>> and network were all different, I now believe this to be a more general
>>> issue.
>>>
>>> Any idea how I can help to troubleshooting the issue? I'm happy to do
>>> whatever I can, but am not really sure where to begin.
>>>
>>> Thanx!
>>>
>>> --
>>> "In the beginning the Universe was created. This has made a lot of
>>> people very angry and been widely regarded as a bad move." -Douglas Adams
>>>
>>
>>
>>
>> --
>> "In the beginning the Universe was created. This has made a lot of people
>> very angry and been widely regarded as a bad move." -Douglas Adams
>> ___
>> subsurface mailing list
>> subsurface@subsurface-divelog.org
>> http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface
>>
>>
>>
>
>
> --
> "In the beginning the Universe was created. This has made a lot of people
> very angry and been widely regarded as a bad move." -Douglas Adams
>



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Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)

[Sander M. Kleijwegt]

I got the same thing, just not reliably enough to file a bug. But saving is 
definitely a gamble on whether you get an error or not. I have seen a couple of 
time that the cloud is updated even though I get the failed message.

Best regards,
Sander

On Jul 29, 2016 3:50 PM, Adric Norris  wrote:
Recently took a cross-country dive trip, and had a chance to test a bit more. 
Sadly, I seem to be able to reproduce the issue very reliably... multiple 
Subsurface cloud accounts, multiple platforms (Linux, Mac, and Windows), and 
several different home networks and underlying ISPs (none of which exhibit any 
problems with other applications). Nothing makes any difference... the problem 
occurs effectively every time.

I'm honestly surprised that no one else seems to be encountering this 
behaviour. From what I can see it occurs with virtually any attempt to save 
when using cloud storage, regardless of network quality and latency.

On Tue, Jul 12, 2016 at 8:25 PM, Adric Norris 
mailto:landstander...@gmail.com>> wrote:
Is anyone else frequently seeing the following error when saving changes?

Authentication to cloud storage failed.
Cannot sync with cloud server, working with offline copy.

While this sometimes seems to be legitimate, often the error is displayed even 
though the changes appear to have been saved successfully. For example I'll 
change the Notes text for a recent dive and save (File -> Save), which triggers 
the error. I then look it up my dives on https://cloud.subsurface-divelog.org, 
and (frequently, but not always) find that the changed text is indeed present. 
Attempting to save multiple times in a row or choosing "Save to cloud storage" 
will sometimes complete without error, but it's very inconsistent.

This has been going on for awhile but I'd been assuming it was an issue with my 
home network, or notebook installation... I'm running Ubuntu 16.04 (Xenial), 
with Subsurface installed from the PPA. However I recently upgraded Subsurface 
(from either 4.5.2 or 4.5.3, IIRC) on my sister's macbook while we were 
visiting family, and she encountered the same stream of errors when saving her 
first new dive... we ended up trying to save about 4 times, before being 
confident all was well. Since the notebook, OS, and network were all different, 
I now believe this to be a more general issue.

Any idea how I can help to troubleshooting the issue? I'm happy to do whatever 
I can, but am not really sure where to begin.

Thanx!

--
"In the beginning the Universe was created. This has made a lot of people very 
angry and been widely regarded as a bad move." -Douglas Adams



--
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angry and been widely regarded as a bad move." -Douglas Adams

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Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)

[Martin de Weger]

Actually, I have this issue as well. It looks to me there are issues if you 
press save multiple times. I haven’t reported it myself since I’m not diving a 
lot at the moment (unfortunately) and I can upload my dives if I either am 
patient and wait for the sync to complete or press safe multiple times. 

My connection is working fine with all other applications, it looks like the 
problem is isolated to Subsurface.

Regards,

Martin de Weger

> Op 29 jul. 2016, om 15:49 heeft Adric Norris  het 
> volgende geschreven:
> 
> Recently took a cross-country dive trip, and had a chance to test a bit more. 
> Sadly, I seem to be able to reproduce the issue very reliably... multiple 
> Subsurface cloud accounts, multiple platforms (Linux, Mac, and Windows), and 
> several different home networks and underlying ISPs (none of which exhibit 
> any problems with other applications). Nothing makes any difference... the 
> problem occurs effectively every time.
> 
> I'm honestly surprised that no one else seems to be encountering this 
> behaviour. From what I can see it occurs with virtually any attempt to save 
> when using cloud storage, regardless of network quality and latency.
> 
> On Tue, Jul 12, 2016 at 8:25 PM, Adric Norris  > wrote:
> Is anyone else frequently seeing the following error when saving changes?
> 
> Authentication to cloud storage failed.
> Cannot sync with cloud server, working with offline copy.
> 
> While this sometimes seems to be legitimate, often the error is displayed 
> even though the changes appear to have been saved successfully. For example 
> I'll change the Notes text for a recent dive and save (File -> Save), which 
> triggers the error. I then look it up my dives on 
> https://cloud.subsurface-divelog.org , 
> and (frequently, but not always) find that the changed text is indeed 
> present. Attempting to save multiple times in a row or choosing "Save to 
> cloud storage" will sometimes complete without error, but it's very 
> inconsistent.
> 
> This has been going on for awhile but I'd been assuming it was an issue with 
> my home network, or notebook installation... I'm running Ubuntu 16.04 
> (Xenial), with Subsurface installed from the PPA. However I recently upgraded 
> Subsurface (from either 4.5.2 or 4.5.3, IIRC) on my sister's macbook while we 
> were visiting family, and she encountered the same stream of errors when 
> saving her first new dive... we ended up trying to save about 4 times, before 
> being confident all was well. Since the notebook, OS, and network were all 
> different, I now believe this to be a more general issue.
> 
> Any idea how I can help to troubleshooting the issue? I'm happy to do 
> whatever I can, but am not really sure where to begin.
> 
> Thanx!
> 
> -- 
> "In the beginning the Universe was created. This has made a lot of people 
> very angry and been widely regarded as a bad move." -Douglas Adams
> 
> 
> 
> -- 
> "In the beginning the Universe was created. This has made a lot of people 
> very angry and been widely regarded as a bad move." -Douglas Adams
> ___
> subsurface mailing list
> subsurface@subsurface-divelog.org
> http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface

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Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)

[Adric Norris]

Recently took a cross-country dive trip, and had a chance to test a bit
more. Sadly, I seem to be able to reproduce the issue *very* reliably...
multiple Subsurface cloud accounts, multiple platforms (Linux, Mac, and
Windows), and several different home networks and underlying ISPs (none of
which exhibit any problems with other applications). Nothing makes any
difference... the problem occurs effectively every time.

I'm honestly surprised that no one else seems to be encountering this
behaviour. From what I can see it occurs with virtually any attempt to save
when using cloud storage, regardless of network quality and latency.

On Tue, Jul 12, 2016 at 8:25 PM, Adric Norris 
wrote:

> Is anyone else frequently seeing the following error when saving changes?
>
> Authentication to cloud storage failed.
> Cannot sync with cloud server, working with offline copy.
>
>
> While this sometimes seems to be legitimate, often the error is displayed
> even though the changes appear to have been saved successfully. For example
> I'll change the Notes text for a recent dive and save (File -> Save), which
> triggers the error. I then look it up my dives on
> https://cloud.subsurface-divelog.org, and (frequently, but not always)
> find that the changed text is indeed present. Attempting to save multiple
> times in a row or choosing "Save to cloud storage" will sometimes complete
> without error, but it's very inconsistent.
>
> This has been going on for awhile but I'd been assuming it was an issue
> with my home network, or notebook installation... I'm running Ubuntu 16.04
> (Xenial), with Subsurface installed from the PPA. However I recently
> upgraded Subsurface (from either 4.5.2 or 4.5.3, IIRC) on my sister's
> macbook while we were visiting family, and she encountered the same stream
> of errors when saving her first new dive... we ended up trying to save
> about 4 times, before being confident all was well. Since the notebook, OS,
> and network were all different, I now believe this to be a more general
> issue.
>
> Any idea how I can help to troubleshooting the issue? I'm happy to do
> whatever I can, but am not really sure where to begin.
>
> Thanx!
>
> --
> "In the beginning the Universe was created. This has made a lot of people
> very angry and been widely regarded as a bad move." -Douglas Adams
>



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Re: Frequent cloud storage authentication errors with Subsurface 4.5.6 (desktop)

[Miika Turkia]

I have encountered auth failure quite frequently with poor network connection. 
At home this has worked fine for me, so I suspect this is related to packet 
drop and long ttl.

I also got an infinite hang during a save. I'll take a look at a  back trace I 
got from that after my Subsurface testing session is over.It was on a select in 
libgit, so might be something that needs to be fixed there, or maybe we can 
have a timeout somewhere ourselves.

Having poor network here has really proven that this is not handled well at 
all. Will need to simulate it at home when I have more time to look at the code.

miika

On 13 Jul 2016, at 09:25, Adric Norris  wrote:

Is anyone else frequently seeing the following error when saving changes?

Authentication to cloud storage failed.
Cannot sync with cloud server, working with offline copy.

While this sometimes seems to be legitimate, often the error is displayed even 
though the changes appear to have been saved successfully. For example I'll 
change the Notes text for a recent dive and save (File -> Save), which triggers 
the error. I then look it up my dives on https://cloud.subsurface-divelog.org, 
and (frequently, but not always) find that the changed text is indeed present. 
Attempting to save multiple times in a row or choosing "Save to cloud storage" 
will sometimes complete without error, but it's very inconsistent.

This has been going on for awhile but I'd been assuming it was an issue with my 
home network, or notebook installation... I'm running Ubuntu 16.04 (Xenial), 
with Subsurface installed from the PPA. However I recently upgraded Subsurface 
(from either 4.5.2 or 4.5.3, IIRC) on my sister's macbook while we were 
visiting family, and she encountered the same stream of errors when saving her 
first new dive... we ended up trying to save about 4 times, before being 
confident all was well. Since the notebook, OS, and network were all different, 
I now believe this to be a more general issue.

Any idea how I can help to troubleshooting the issue? I'm happy to do whatever 
I can, but am not really sure where to begin.

Thanx!

-- 
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angry and been widely regarded as a bad move." -Douglas Adams
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