[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-12-12 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1176062

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-10-13 Thread Christopher M. Penalver
Walttheboss, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via: ubuntu-bug linux For more

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-10-09 Thread Walttheboss
Confirming this bug. It only occurs when Thunderbird and Firefox are accessing some resource at the same time. If you wait 30 seconds between startingthe applications it is fine. If you access a link from within thunderbird with firefox it will kill the system as well. Only occurs on i686

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-09-04 Thread Chao-Kuei Hung
Greetings. My firefox also freezes the entire system and creates near-horizontal bars on the screen. My graphic card is NVIDIA Corporation C61 [GeForce 6150SE nForce 430] (rev a2) exactly the same as Francisco Stefano Wechsler's and Jacques Belin's graphic cards. Actually I am using antix 13.1

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-09-04 Thread Christopher M. Penalver
Chao-Kuei Hung, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via: ubuntu-bug linux For

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-09-02 Thread Greg Supina
** Changed in: linux (Ubuntu) Status: Invalid = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1176062 Title: System usually crashes when starting Firefox and/or Thunderbird To

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-09-02 Thread Greg Supina
The bug showed up again today. The whole system has started to crash consistently whenever I try to start up Firefox or Thunderbird. Yet it worked well all day, for about eight hours steady. And I was using Firefox frequently during the day. I also used Thunderbird this morning. It is difficult

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-09-02 Thread Christopher M. Penalver
** Tags added: needs-crash-log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1176062 Title: System usually crashes when starting Firefox and/or Thunderbird To manage notifications about this bug

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-09-01 Thread Greg Supina
Hi. Yesterday, I completely erased the entire system and reinstalled 13.04 from scratch, since the other reinstalation did not work well. Now the system configuration is: Gnome 3.6.3 Kernel 3.8.0-29-generic (#42-Ubuntu SMP Tue Aug 13 19:40:39 UTC 2013) GCC Version 4.7

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-09-01 Thread Christopher M. Penalver
Greg Supina, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1176062/comments/49 regarding this being fixed via a reinstall. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-08-31 Thread Christopher M. Penalver
Jacques Belin, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via: ubuntu-bug linux For more

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-08-31 Thread Christopher M. Penalver
Greg Supina, if you switch from nouveau to nvidia drivers, does it change anything? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1176062 Title: System usually crashes when starting Firefox and/or

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-08-31 Thread Greg Supina
I changed from the nouveau to the nvidia drivers and, so far, it seems more stable. I have not been able to cause my system to crash yet. After more testing I will get back to you. The drivers I am using are called nvidia-304, tested and nvidia-304-upgrades. I have not tried the other available

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-08-31 Thread Christopher M. Penalver
Greg Supina, could you please provide the following information via a terminal: apt-cache policy PACKAGENAME where PACKAGENAME is the nvidia driver package name you installed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-08-31 Thread Greg Supina
I don't think I can get you the information you want, because I had to change the system. So that information likely would no longer exist. It all started when I tried the nvidia-173 driver. After rebooting, it just came up with a blank, black screen. So, to get the system running at all, I had

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-08-31 Thread Christopher M. Penalver
Greg Supina, could you please capture the oops following https://wiki.ubuntu.com/DebuggingSystemCrash ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1176062 Title: System usually crashes when

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-08-31 Thread Greg Supina
Sorry, I can't do anything right now. My mouse does not work and my monitor refuses to run in its normal resolution. I have been working since this morning, trying to get this system to run. Now I'm trying to backup data and install 13.04 yet again. -- You received this bug notification because

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-08-30 Thread Jacques Belin
Just to let you know that I have axactly the same problem and symptoms (freeze with pattern of horizontal bars appearing on the screen) than Greg Supina., on two very different computers (One Intel and one AMD). Ubuntu 13.4 fresh installs, less than one month ago. But the common point with Greg

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-08-30 Thread Jacques Belin
One update : My two computers are also based on Nvidia chipsets : AMD (DELL Inspiron 531, with 0RY206 motherboard, Athlon 64 X2 3800+ CPU) : chipset : Nvidia C61 [GeForce 6150SE nforce 430] (rev a2) (same than Greg's) Intel (Packard Bell with ECS MCP73VT-PM motherboard, Intel E2200 CPU)

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-08-15 Thread Greg Supina
Hi. I tried to make sense of the documentation about doing a bisect, but I simply cannot understand it. So I think I will just avoid doing a bisect between Quantal and Raring, in order to identify the commit that caused this regression. Still, the system works well enough for now. And I have

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-08-10 Thread Francisco Stefano Wechsler
Greetings. I have experienced the same problem Greg Supina has been through. I am using Lubuntu 13.04, which I installed a few days ago by updating Lubuntu 12.10. My computer is an Athlon X2 (AMD 64), with 2G RAM, and NVIDIA Corporation C61 [GeForce 6150SE nForce 430] (rev a2) . Prior to this

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-08-10 Thread Francisco Stefano Wechsler
By the way, my present kernel is 3.8.0-27-generic. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1176062 Title: System usually crashes when starting Firefox and/or Thunderbird To manage

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-08-10 Thread Christopher M. Penalver
Francisco Stefano Wechsler, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal: ubuntu-bug linux For more on this, please see the official Ubuntu documentation:

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-07-27 Thread Christopher M. Penalver
Greg Supina, thank you for testing the newest mainline kernel. The next step would be to bisect between Quantal and Raring, in order to identify the commit that caused this regression. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ? ** Tags removed:

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-07-26 Thread Greg Supina
Hi. Sorry for the delay. Forgot about testing the 3.11 kernel. But I tested it today. Still crashing and requiring a cold boot. Tried loading Firefox from a link in Thunderbird, for example, and system crashed. Sysinfo says the kernel is now: 3.11.0-031100rc2-generic (#201307211535 SMP Sun

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-07-24 Thread Christopher M. Penalver
Greg Supina, thanks for updating your BIOS. Could you please test for this problem in the newest mainline kernel via http://kernel.ubuntu.com /~kernel-ppa/mainline/v3.11-rc2-saucy/ ? ** Tags removed: bios-outdated-1801 ** Tags added: latest-bios-1801 -- You received this bug notification

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-07-22 Thread Greg Supina
Hi. The output from the terminal command you gave me is: 1801 06/08/2010 The old BIOS version was 0704 and its build date was 05/19/09. After updating the BIOS, I shut down the system and rebooted. Then I tried to run Thunderbird and the system crashed. After a cold boot, I tried to run

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-07-21 Thread Christopher M. Penalver
Greg Supina, as per http://support.asus.com/download.aspx?SLanguage=enm=M2N68-AM+SE2os=25 an update is available for your BIOS (1801). If you update to this, does it change anything? If not, could you please both specify what happened, and provide the output of the following terminal command:

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-06-11 Thread Greg Supina
By the way, I thought I should mention that I have two hard drives on my computer, one with Windows XP and another with Xubuntu. So I can choose which system I want to boot up from the grub menu. Today I booted up XP and installed Thunderbird. I already had Firefox on the XP system. Both

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-05-31 Thread Greg Supina
apport information ** Tags added: apport-collected ** Description changed: When starting up either Firefox or Thunderbird,the system freezes. First the cursor usually freezes and no input is possible, but the desktop display remains, sometimes for a few seconds. Then a pattern of

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-05-31 Thread papukaija
Thank you for providing the apport logs. Could you also test an upstream kernel? The instructions can be found from comment 14. Thanks in advance. ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-05-31 Thread Greg Supina
Re: Comment #14 Hi. I followed the instructions for installing the latest upstream kernel for the AMD. The header and image files for AMD, as well as the header for all, were installed. Now sysinfo says the kernel is: 3.10.0-031000rc3-generic (#201305261935 SMP Sun May 26 23:35:53 UTC 2013)

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-05-31 Thread papukaija
** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1176062 Title: System usually crashes when starting Firefox and/or Thunderbird To manage notifications about

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-05-31 Thread papukaija
Thank you for testing the upstream kernel. I added the kernel-bug- exists-upstream tag to this report. The tags can be changed by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. Thanks again and we appreciate your help.

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-05-30 Thread papukaija
** Description changed: When starting up either Firefox or Thunderbird,the system freezes. First the cursor usually freezes and no input is possible, but the desktop display remains, sometimes for a few seconds. Then a pattern of horizontal bars appears on the screen. The bars are about

[Bug 1176062] Re: System usually crashes when starting Firefox and/or Thunderbird

2013-05-30 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.10 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix