Re: Problem with new iPhone

2014-10-06 Thread Kristeen Hughes
-Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Kristeen Hughes Sent: Saturday, October 04, 2014 7:38 PM To: viphone@googlegroups.com Subject: Re: Problem with new iPhone What can I do about this? Kristeen On Oct 4, 2014, at 10:29

Re: Problem with new iPhone

2014-10-05 Thread Christopher Hallsworth
Did you try connecting it back to iTunes and doing a restore again? Doing this should also get rid of your passcoe which you can't use anyway. Sent from my laptop On 05/10/2014 02:15, Kristeen Hughes wrote: This afternoon I got an iPhone 6. I set it up with fingerprint security and a

Re: Problem with new iPhone

2014-10-05 Thread Kristeen Hughes
I appreciate all posts. Obviously, my choice would be to take it back to the Apple store and let them fix it for me. However, transportation is extremely difficult and this store was quite far away where some friends live whom we do not see often. There is no sighted help, so the best thing for

Re: Problem with new iPhone

2014-10-05 Thread Richard Turner
Have you called Apple Accessibility? That would be worth a try. (877) 388-0879 I got some excellent help from them on Friday. Good luck, Richard The fact that an opinion is widely held is no evidence that it is not utterly absurd. - Bertrand Russell *Sent from my iPhone 5S On Oct 5,

Re: Problem with new iPhone

2014-10-05 Thread Teresa Cochran
@googlegroups.com Subject: Re: Problem with new iPhone What can I do about this? Kristeen On Oct 4, 2014, at 10:29 PM, Joseph Hudson jhud7...@gmail.com wrote: Hello, it sounds like your device man went into recovery mode. On Oct 4, 2014, at 9:10 PM, Kristeen Hughes khwi...@gmail.com wrote

Re: Problem with new iPhone

2014-10-05 Thread Eve
Hi Kristeen, My 5S was doing the very same thing last Monday night as I tried to download and install the update. I kept getting that same error message that my phone was in recovery mode and it had to be restored before I could use it with ITunes. After about 4 hours trying everything I

Re: Problem with new iPhone

2014-10-05 Thread Gary Petraccaro
877-204-3930 Apple Accessibility hotline. - Original Message - From: Kristeen Hughes khwi...@gmail.com To: viphone@googlegroups.com Sent: Sunday, October 05, 2014 9:12 AM Subject: Re: Problem with new iPhone I appreciate all posts. Obviously, my choice would be to take it back

Re: Problem with new iPhone

2014-10-04 Thread Rob
Hi, do you use braille? and if so, the backup may have restored a braille setting that affects Voice Over. I heard others talk about this. I am not a braille user. If this is the case. you will need help to turn off the braille cell status. that may not be the correct name. Im sure others will

Re: Problem with new iPhone

2014-10-04 Thread Cheryl Homiak
How do you know it is actually not turned on? If your computer is seeing it and iTunes is saying it is locked with a password, are you sure that it isn't just locked or the volume hasn't gone down? Did you try switching the mute button off and on to see if it vibrates at all? Or is it possible

Re: Problem with new iPhone

2014-10-04 Thread Kristeen Hughes
I do not use Braille and the phone is not on at all. I appreciate that suggestion, however. I had heard of that status cell and for a minute that flashed through my mind. The phone is totally dead, however, so not even eyes can help me. Kristeen On Oct 4, 2014, at 9:24 PM, Rob

Re: Problem with new iPhone

2014-10-04 Thread Kristeen Hughes
Yes, that is how I know. It does not vibrate when it is switched from mute to normal. It also doesn't respond in any way when buttons for the volume are pressed. it does nothing no matter how long you hold the home and on/off/sleep button. Kristeen On Oct 4, 2014, at 9:35 PM, Cheryl Homiak

Re: Problem with new iPhone

2014-10-04 Thread Joseph Hudson
Hello, it sounds like your device man went into recovery mode. On Oct 4, 2014, at 9:10 PM, Kristeen Hughes khwi...@gmail.com wrote: Yes, that is how I know. It does not vibrate when it is switched from mute to normal. It also doesn't respond in any way when buttons for the volume are

Re: Problem with new iPhone

2014-10-04 Thread Kristeen Hughes
What can I do about this? Kristeen On Oct 4, 2014, at 10:29 PM, Joseph Hudson jhud7...@gmail.com wrote: Hello, it sounds like your device man went into recovery mode. On Oct 4, 2014, at 9:10 PM, Kristeen Hughes khwi...@gmail.com wrote: Yes, that is how I know. It does not vibrate when it

Re: Problem with new iPhone

2014-10-04 Thread Joseph Hudson
Hi, I think you might need to sync iTunes. And then tab, until you look for the recovery button. As this is the easy way to get your iPhone out of recovery mode. On Oct 4, 2014, at 9:38 PM, Kristeen Hughes khwi...@gmail.com wrote: What can I do about this? Kristeen On Oct 4, 2014, at

RE: Problem with new iPhone

2014-10-04 Thread Sieghard Weitzel
don't get any feedback from the phone. Regards, Sieghard -Original Message- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Kristeen Hughes Sent: Saturday, October 04, 2014 7:38 PM To: viphone@googlegroups.com Subject: Re: Problem with new iPhone What can I

Re: Problem with new iPhone 5

2012-11-07 Thread Grant Hardy
Hi Sieghard, thanks for the advice. How did you convince them to give you a new phone and not a refurbished one? As far as I am aware, Apple is pretty clear that this is usually what will happen if you get your phone replaced. Did you exchange just the phone or the entire package? Grant On

Re: Problem with new iPhone 5

2012-11-06 Thread James Mannion
Sounds like they would either have to decide if it would be worth it and take it apart and see what is going on to whatever extent they could or just swap it out for another one or tell you tuff *** in some manner. Seriously though, of course we can only speculate on the cause or the Apple

Re: Problem with new iPhone 5

2012-11-06 Thread Grant Hardy
^Looks as though others are experiencing the same issue from Googling for iPhone 5 vibration issues. Since at least a handful of iPhones seem to have this it begs the question of whether it's really a problem:; on the other hand, many iPhones clearly do not exhibit this behavior. Grant -- You

RE: Problem with new iPhone 5

2012-11-06 Thread Sieghard Weitzel
Hi Grant, Living in Vancouver where you have access to several Apple Stores, I'd recommend you go to one and see what they can do. I have had both my iPhone and 4S replaced because of problems, the 4 after about 8 months when my home button quit working most of the time and the 4S after a month