Re: [Wikitech-l] Proposal for a developer support channel

I'm a bit late to this discussion but I thought it might be worth mentioning that Phacility recently moved their community support channel to Discourse. So far it seems to be working out pretty well. See https://discourse.phabricator-community.org/ On Fri, Nov 24, 2017 at 6:46 AM, Andre Klapper

Re: [Wikitech-l] Proposal for a developer support channel

On Fri, 2017-11-24 at 12:13 +0100, mathieu stumpf guntz wrote: > Does it have already SUL support? https://www.mediawiki.org/wiki/Discourse mentions SUL as something to sort out. andre -- Andre Klapper | Wikimedia Bugwrangler http://blogs.gnome.org/aklapper/

Re: [Wikitech-l] Proposal for a developer support channel

Hi Mathieu, This pilot doesn't have Wikimedia SUL as a requirement, but a move to production would. For a discussion about Discourse and single sign-on, see https://phabricator.wikimedia.org/T124691 The content license would be the same as MediaWiki.org, unless someone has a better suggestion:

Re: [Wikitech-l] Proposal for a developer support channel

Le 19/11/2017 à 04:33, Brian Wolff a écrit : Neither project:support_desk nor project:current_issues is really meant for that purpose - support desk is mainly for user and (external) sysadmin support. And current_issues is the village pump of mediawiki.org (the website not the software)

Re: [Wikitech-l] Proposal for a developer support channel

Hi again, Will the published content under a free license? That might seems obvious but that is something which isn't granted with IRC or mailling lists. Legislately, mathieu Le 19/11/2017 à 01:45, Quim Gil a écrit : On Sat, Nov 18, 2017 at 11:04 PM, Max Semenik

Re: [Wikitech-l] Proposal for a developer support channel

Hi Quim, Does it have already SUL support? Quickly, mathieu Le 19/11/2017 à 01:45, Quim Gil a écrit : On Sat, Nov 18, 2017 at 11:04 PM, Max Semenik wrote: Who's gonna maintain this installation? The current status is explained at

Re: [Wikitech-l] Proposal for a developer support channel

to > > search before they ask, if they've the possibility to do so. This is most > > likely not all of the newcomers, but isn't it still worth it? :D > > > > Best, > > Florian > > > > -Original-Nachricht- > > Betreff: Re: [Wikitech-l] Pro

Re: [Wikitech-l] Proposal for a developer support channel

it still worth it? :D > > Best, > Florian > > -Original-Nachricht- > Betreff: Re: [Wikitech-l] Proposal for a developer support channel > Datum: 2017-11-19T23:41:29+0100 > Von: "Brad Jorsch (Anomie)" <bjor...@wikimedia.org> > An: "Wikimedia devel

Re: [Wikitech-l] Proposal for a developer support channel

not all of the newcomers, but isn't it still worth it? :D Best, Florian -Original-Nachricht- Betreff: Re: [Wikitech-l] Proposal for a developer support channel Datum: 2017-11-19T23:41:29+0100 Von: "Brad Jorsch (Anomie)" <bjor...@wikimedia.org> An: "Wikimedia de

Re: [Wikitech-l] Proposal for a developer support channel

, Discourse has a good chance of being a better platform for giving support as the current Support desk (and probably also better as the IRC channel and probably the mediawiki-l mailing list, too). Best Florian -Original-Nachricht- Betreff: Re: [Wikitech-l] Proposal for a developer support

Re: [Wikitech-l] Proposal for a developer support channel

On Sat, Nov 18, 2017 at 4:57 PM, Niharika Kohli wrote: > I'd like to add that having Discourse will provide the one thing IRC > channels and mailing lists fail to - search capabilities. If you hangout on > the #mediawiki IRC channel, you have probably noticed that we get a

Re: [Wikitech-l] Proposal for a developer support channel

I being a MediaWiki developer see this as a great step forward. Currently there are too many channels, where the information is all scattered around. Finding help seems impossible at times on IRC. Mailing lists are difficult to follow. For search I use a Google so it kind of works, but the

Re: [Wikitech-l] Proposal for a developer support channel

If the proposal is triggered by technical problems at [[mw:Project:Support desk]], a simple solution is to make it a wikitext page. As for the "one place" argument, https://xkcd.com/927/ applies. Federico ___ Wikitech-l mailing list

Re: [Wikitech-l] Proposal for a developer support channel

I was wrong about Support_desk being permenantly semi-protected. It was temporarily semi-protected for 3 days, but that's been lifted now. Regardless of spam concerns, point still stands that it seems bad form to semi-protect the venue where newbies are supposed to ask for help. Not that i have

Re: [Wikitech-l] Proposal for a developer support channel

Neither project:support_desk nor project:current_issues is really meant for that purpose - support desk is mainly for user and (external) sysadmin support. And current_issues is the village pump of mediawiki.org (the website not the software) Honestly, I kind of think that lqt was better than

Re: [Wikitech-l] Proposal for a developer support channel

Hear hear to being able to properly search past conversations. I know it's not the fashionably geek thing to say, but I must admit that I always find mailing lists to be incredibly annoying, compared to forums. Not only is searching completely separate from reading, even browsing old topics is

Re: [Wikitech-l] Proposal for a developer support channel

On Sat, Nov 18, 2017 at 11:04 PM, Max Semenik wrote: > Who's gonna maintain this installation? > The current status is explained at https://www.mediawiki.org/wiki/Discourse#Maintenance This is a proposal coming from the Technical Collaboration team and we have more or

Re: [Wikitech-l] Proposal for a developer support channel

Who's gonna maintain this installation? On Sat, Nov 18, 2017 at 1:57 PM, Niharika Kohli wrote: > I'd like to add that having Discourse will provide the one thing IRC > channels and mailing lists fail to - search capabilities. If you hangout on > the #mediawiki IRC channel,

Re: [Wikitech-l] Proposal for a developer support channel

I'd like to add that having Discourse will provide the one thing IRC channels and mailing lists fail to - search capabilities. If you hangout on the #mediawiki IRC channel, you have probably noticed that we get a lot of repeat questions all the time. This would save everyone time and effort. Not

Re: [Wikitech-l] Proposal for a developer support channel

Hi, I have expanded https://www.mediawiki.org/wiki/Discourse#One_place_to_seek_developer_support https://www.mediawiki.org/wiki/Project:Support_desk is the only channel whose main purpose is to provide support. The volunteers maintaining are the ones to decide about its future. There is no rush

Re: [Wikitech-l] Proposal for a developer support channel

Brian Wolff wrote: >On Friday, November 17, 2017, Quim Gil wrote: >> The Technical Collaboration team proposes the creation of a developer >> support channel focusing on newcomers, as part of our Onboarding New >> Developer program. We are proposing to create a site based on

Re: [Wikitech-l] Proposal for a developer support channel

On Friday, November 17, 2017, Quim Gil wrote: > Hi, > > The Technical Collaboration team proposes the creation of a developer > support channel focusing on newcomers, as part of our Onboarding New > Developer program. We are proposing to create a site based on Discourse >

[Wikitech-l] Proposal for a developer support channel

Hi, The Technical Collaboration team proposes the creation of a developer support channel focusing on newcomers, as part of our Onboarding New Developer program. We are proposing to create a site based on Discourse (starting with a pilot in discourse-mediawiki.wmflabs.org) and to point the many