We contact people and try to work out a payment schedule to get them caught
up.
It's BOTH people's fault. You made a mistake and didn't bill him. He made
a mistake by not telling you about it.
Usually we end up eating half and they end up paying half.
AND we don't to that at all often
Unless I knew him really well (probably not even then) I'd not have emailed.
I'd call on an issue like this.
If I were you I'd follow up with a phone call.
laters,
marlon
- Original Message -
From: Jenco Wireless [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent:
This wasn't an email kind of thing.
This was a phone call or visit kind of event.
- Peter
Jenco Wireless wrote:
I just sent him an e-mail:
Hello Mr. XXX . We just did a review of our credit card billing and
realized that we have not successfully billed your account since 7/26/05.
Our
Agreed, and I would not have mentioned any issues with my system either.
What I would do though is offer not to charge him the late fees. You do
charge late fees, right?
George
Peter R. wrote:
This wasn't an email kind of thing.
This was a phone call or visit kind of event.
- Peter
Jenco
I agree.
I'd say, I forgot to bill you yada yada, but since I'm such a nice guy I
will not charge you the late fees, not disconnect you, and give you 6
months to catch up.
Brian
George Rogato wrote:
Agreed, and I would not have mentioned any issues with my system either.
What I would do
Sign em to a 2 yr contract, up his fee by x$ (with some discount tossed in),
and be done with it.
As a cancellation fee, charge him that year's service you missed.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Brian Rohrbacher
Sent: Monday, December
http://www.ustower.com/portables.html
Marlon
(509) 982-2181 Equipment sales
(408) 907-6910 (Vonage)Consulting services
42846865 (icq)And I run my own wisp!
64.146.146.12 (net meeting)
Wow! Me, too. Any idea on pricing?
Marlon K. Schafer (509) 982-2181 wrote:
http://www.ustower.com/portables.html
Marlon
(509) 982-2181 Equipment sales
(408) 907-6910 (Vonage)Consulting services
42846865 (icq)
I just ordered the catalog and made a call. I will let you know about
pricing!!
Regards,
David Weddell
Director of Sales
260 827 2551 Office
800 363 4881 Ext 2551
260 273 7547 Cell
www.onlyinternet.net
www.oibw.net
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL
Let's start guessing
107ft unit like displayed on the website I'm going to guess $45,000.
Travis
Microserv
Scott Reed wrote:
Wow! Me, too. Any idea on pricing?
Marlon K. Schafer (509) 982-2181 wrote:
http://www.ustower.com/portables.html
Marlon
(509) 982-2181
about 50k. I remember getting rambunxious a while back.
That call calmed me down :)
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of David Weddell
Sent: Monday, December 11, 2006 5:35 PM
To: 'WISPA General List'
Subject: RE: [WISPA] I want one!!!
I just
Hi i have a problem i need to establish a wireless link betwen my ofice
and another ofice there are a hill betwen so what equipment or vendors
do i have to contact: look!
NOC -- POP -- OFFICE
--
WISPA Wireless List: wireless@wispa.org
Subscribe/Unsubscribe:
Carlos,
It all depends on how big a hill and what speed you need. There is some
PtP equipment (Motorola PtP, formerly Orthogon) that can talk over the
hill in one link if the hill is not too big or the distance is not too
long. Other option is to put another repeater in between. But that
Thank u very much, but the question it is, i do not know many
equipments, i have only work with cisco aironet, the last time i do
something similar and get the cisco 1300 series the problem it is that
in order that this work i have to use 4 radios
1300--[1300 -ethernet-1300]--1300
Thanks everyone. The customer e-mailed back and said he had not noticed
that he was not getting billed. He offered to pay the full amount. In the
spirit of good relations (and not getting bad PR) - I told him I would take
half of the bill.
Thanks,
Brad H
On 12/11/06, Rick Smith [EMAIL
He will probably be with you forever and send many new clients your way. I
find it means alot to people when you do business like that. I do alot of
bid jobs and when I finish much quicker than I alloted for I always add a
little something extra.
Superior Wireless
New Orleans,La.
www.superior1.com
I am betting the goodwill will buy you much business in the future. I
know I tend to get more customers from taking a fair and equitable
stance with my customers on issues. You did a good thing. Merry Christmas!
Scriv
Jenco Wireless wrote:
Thanks everyone. The customer e-mailed back and
StarOS with WAR boards.
Depending on the speed you need and your budget, you could go with
either the WAR2 or WAR4 boards.
This platform gives you great flexibility being able to use 900MHz,
2.4 and 5GHz.
WAR2 - dual ethernet, dual radio (mpci), 266MHz CPU
WAR4 - dual ethernet, quad radio
I think you gave too much! From the looks of your email, he would have been
thrilled with 15-25%.
However, I don't fault you for erring on the customer's side. :)
On 12/11/06 7:59 PM, Jenco Wireless [EMAIL PROTECTED] wrote:
Thanks everyone. The customer e-mailed back and said he had not
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