Re: [WISPA] 4.9 Ghz

2009-07-31 Thread Patrick Leary
As an aside, even for public safety users, a PtP link under the 4.9 GHz rules is only temporary and/or secondary to any multipoint use. Patrick Leary Aperto Networks 813.426.4230 mobile -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of

Re: [WISPA] Are customers increasingly clueless? Or is it gettingbetter?

2009-07-31 Thread Ryan Ghering
Yesterday, we had a long term upstream outage. Someone in Qwest killed our ATM upstream and somehow we were getting crosstalk to another ATM PVC. (Don't ask nobody can tell me how this was done). In the mean time customers are calling us screaming that they need their net. Our staff politely

Re: [WISPA] Are customers increasingly clueless? Or is it gettingbetter?

2009-07-31 Thread Robert West
On our dial-up side of things, almost all of the customers that sign up for that service that are OUT of our normal area turn out to be unreasonable and arrogant hotheads. Which explains why they have to go so far just to sign up for dial-up. They never last very long either. Let em' move on.

Re: [WISPA] 5.8 Distance

2009-07-31 Thread Travis Johnson
We have 29 mile ptmp links that will deliver 6Mbps x 3Mbps without a problem. Travis Microserv Marlon K. Schafer wrote: 17dB 120* sector? That's way too high of a gain. The vertical on that can't be much more than what, 4 or 5*? When the noise is low I can pull 2+ megs at 18

Re: [WISPA] Are customers increasingly clueless? Or is it gettingbetter?

2009-07-31 Thread Travis Johnson
Technically, yes, this was your fault. The customer is paying YOU for service... not qwest. If you can't provide the service (regardless of the reason), then it's your fault. In our regional area, the ABC affiliate stopped selling to DISH Network last year over the contract price. So if you

Re: [WISPA] 5.8 Distance

2009-07-31 Thread Mike
But NOT with Canopy, right? At 10:25 AM 7/31/2009, you wrote: We have 29 mile ptmp links that will deliver 6Mbps x 3Mbps without a problem. Travis Microserv WISPA Wants You! Join today! http://signup.wispa.org/

Re: [WISPA] Are customers increasingly clueless? Or is it gettingbetter?

2009-07-31 Thread Ryan Ghering
Ohh agreed, redundant upstream is a must. However when a DS3 costs over 10 grand a month to get out of this area to a NON-Qwest system ( not including bandwidth ), for true redundancy it makes it not feasible. We are trying to engineer a wireless backhaul out, but its taking some time to do so.

Re: [WISPA] Canopy Distance

2009-07-31 Thread Mike Hammett
Staying within EIRP limits, you'd need at least a 12' dish on both ends to have at what I would consider a minimal amount of signal. (-72dB) - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com From: Jason Wallace Sent: Thursday, July 30, 2009 7:01 PM To: WISPA General

Re: [WISPA] Are customers increasingly clueless? Or is itgettingbetter?

2009-07-31 Thread Mike Hammett
He obviously has some sort of issue, but this is where DIVERSITY comes into play. BGP to two different providers with no common equipment or paths to them. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -- From: Ryan

Re: [WISPA] Are customers increasingly clueless? Or is itgettingbetter?

2009-07-31 Thread Mike Hammett
I can see the glow of Chicago, yet it's still $155/meg for a DS3. Wireless is the way to go. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -- From: Ryan Ghering rgher...@gmail.com Sent: Friday, July 31, 2009 10:51 AM

[WISPA] Reseller Agreement

2009-07-31 Thread Dennis Burgess
Anyone have a Internet service resell agreement that they could share? --- Dennis Burgess, CCNA, A+, Mikrotik Certified Trainer WISPA Board Member - wispa.org http://www.wispa.org/ Link Technologies, Inc -- Mikrotik WISP Support

Re: [WISPA] Are customers increasingly clueless? Or is it gettingbetter?

2009-07-31 Thread RickG
I ask those people - what will you do when the next ISP goes down, switch again? I'm sure we've all had customers like this. You're better of without them. Here is a good one: I had one do this same thing quite a while back. They canceled and did not pay their balance. A year or so later they call

Re: [WISPA] Are customers increasingly clueless? Or is it gettingbetter?

2009-07-31 Thread RickG
Two upstreams would be a dream if you can get them. Good luck in the rural areas! On Fri, Jul 31, 2009 at 11:30 AM, Travis Johnsont...@ida.net wrote: Technically, yes, this was your fault. The customer is paying YOU for service... not qwest. If you can't provide the service (regardless of the

[WISPA] WTB: MikroTik RB/411 with blown ethernet ports

2009-07-31 Thread Chuck Hogg
If you have any RB/411's that boot up, but have blown Ethernet ports, I will buy them from you. $5/board if you don't want it back $20/board if you would like it repaired and sent back to you. Some boards that we have been receiving cannot be repaired due to a direct lightning strike.

Re: [WISPA] Are customers increasingly clueless? Or is itgettingbetter?

2009-07-31 Thread Tom DeReggi
Actually, I disagree with your example. You let your customer down, not Qwest. Did you route them out your secondary transit? If you didn;t have one, thats not the customer's faught. Did you let him know that you are trying to contact Quest yourself to get more information on an ETA, and

Re: [WISPA] Are customers increasingly clueless? Or is itgettingbetter?

2009-07-31 Thread Tom DeReggi
Ryan, I agree completely, and sympathise for the situation. But does your customer know that? Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Ryan Ghering rgher...@gmail.com To: WISPA General List wireless@wispa.org Sent: Friday,

Re: [WISPA] Are customers increasingly clueless? Or is itgettingbetter?

2009-07-31 Thread Josh Luthman
Someone sells those on this list... http://www.wlanparts.com/product/TP-UPS-DC-12-9/UPS_Pro__Outdoor_UPS_with_Die_Cast_Enclosure_12V_9AH.html Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 When you have eliminated the impossible, that which

Re: [WISPA] Are customers increasingly clueless? Or isitgettingbetter?

2009-07-31 Thread eje
We do. As well all other Tycon Power items. /Eje Sent via BlackBerry from T-Mobile -Original Message- From: Josh Luthman j...@imaginenetworksllc.com Date: Fri, 31 Jul 2009 19:46:40 To: WISPA General Listwireless@wispa.org Subject: Re: [WISPA] Are customers increasingly clueless? Or is

Re: [WISPA] Are customers increasingly clueless? Or isitgettingbetter?

2009-07-31 Thread Tom DeReggi
Yeah, I saw that post the other day. That outdoor UPS enclosure has my name written all over it :-) It should be great for those one radio serves all suites via CAT5, industrial warehouse style, strip mall style roof installs While on topic...Anyone know. Does that power charger/inverter

Re: [WISPA] Are customers increasingly clueless? Or isitgettingbetter?

2009-07-31 Thread J. Vogel
I would use a RB411 as the canary board. cheap, reliable, scriptable, AND has input voltage monitoring Tom DeReggi wrote: snip Any good ideas on how to tell when the power goes out? For example, if a breaker pops, 24 hours later the battery runs dead and still creates an outage, if

Re: [WISPA] Are customers increasingly clueless? Or is itgettingbetter?

2009-07-31 Thread Ryan Ghering
Actually we maintain pretty good transparency with our clients, we did let them know it was a qwest issue, and even went as far as giving the customer the qwest trouble ticket number if the wanted it. We also updated the customers each time if we got any ETA information. We NEVER leave the

Re: [WISPA] Are customers increasingly clueless? Or is itgettingbetter?

2009-07-31 Thread Ryan Ghering
Ohh and Tom, I'm just expanding on your post not trashing you lol..I got caught up in the moment with my book here lol.. Ryan On Fri, Jul 31, 2009 at 6:58 PM, Ryan Ghering rgher...@gmail.com wrote: Actually we maintain pretty good transparency with our clients, we did let them know it was a

[WISPA] Looking for antenna/enclosure - help

2009-07-31 Thread Scott Carullo
I'd like to find an antenna/case (like the arc wireless enclosure with antenna / rootenna / DCE-ANT cases etc..) that has a larger beamwidth horizontally. Most of the ones I have found are 22deg or less. Basically I'd like to emulate a Trango 5580ap antenna pattern. It would be nice to have

Re: [WISPA] WTB: MikroTik RB/411 with blown ethernet ports

2009-07-31 Thread Scott Carullo
Man I thrown a bunch of these out. Have to dig through my trash now lol I assume its the same deal with eth ports on RB450G and others? Question - Its funny your subject listed the RB411. I have had LOTS of RB411 eth ports blown. Obviously I'm not the only one or this thread would not have

Re: [WISPA] Are customers increasingly clueless? Or isitgettingbetter?

2009-07-31 Thread Tom DeReggi
we did let them know it was a qwest issue, and even went as far as giving the customer the qwest trouble ticket number if the wanted it. We also updated the customers each time if we got any ETA information You left that out the first time :-) OK. I agree, its NOT technically your faught.

Re: [WISPA] Looking for antenna/enclosure - help

2009-07-31 Thread Josh Luthman
You can use a Pac or chinese DCE case and then attach a panel or sector to it (drill, bolts). On 7/31/09, Scott Carullo sc...@brevardwireless.com wrote: I'd like to find an antenna/case (like the arc wireless enclosure with antenna / rootenna / DCE-ANT cases etc..) that has a larger beamwidth

Re: [WISPA] 5.8 Distance

2009-07-31 Thread Marlon K. Schafer
Nice! Gotta love the new gear and nice clean air :-). I remember when I was s happy to just get 6 miles in a snow storm! marlon - Original Message - From: Travis Johnson To: WISPA General List Sent: Friday, July 31, 2009 8:25 AM Subject: Re: [WISPA] 5.8 Distance We

Re: [WISPA] Are customers increasingly clueless? Or is itgettingbetter?

2009-07-31 Thread RickG
All it needs is a solar panel! -RickG On Fri, Jul 31, 2009 at 7:46 PM, Josh Luthmanj...@imaginenetworksllc.com wrote: Someone sells those on this list... http://www.wlanparts.com/product/TP-UPS-DC-12-9/UPS_Pro__Outdoor_UPS_with_Die_Cast_Enclosure_12V_9AH.html Josh Luthman Office:

Re: [WISPA] Looking for antenna/enclosure - help

2009-07-31 Thread George Rogato
I've seen those posted on one of these lists. Exactly the same as trango. From the same manufacturer. I think they are in Israel. Can't remember the url or company, but I'm thinking it was an overseas wireless distributor that had them. Anyways, hope that helps. George Scott Carullo wrote: