I have both trace and pcap files of failed calls. They have done many
captures at their end as well. So has the ULC.

Not sure how their test system is set up.

On Fri 15.Oct.10 03:21, Tony Graziano wrote:
> I didn't know what firewall you are using. Pfsense will keep the state
>open, there in no setting needed.
>
>Their inhouse test is going through nat? And has a firewall? If not their
>test is flawed. Do a wan pcap to port 5060, full detail and specify their
>gateway address and run it beginning at 18 minutes into a call that drops
>in20. They should do the same.
>============================
>Tony Graziano, Manager
>Telephone: 434.984.8430
>Fax: 434.984.8431
>
>Email: [email protected]
>
>LAN/Telephony/Security and Control Systems Helpdesk:
>Telephone: 434.984.8426
>Fax: 434.984.8427
>
>Helpdesk Contract Customers:
>http://www.myitdepartment.net/gethelp/
>
>----- Original Message -----
>From: [email protected]
><[email protected]>
>To: [email protected] <[email protected]>
>Sent: Fri Oct 15 01:32:01 2010
>Subject: Re: [sipx-users] system configs
>
>I'm not familiar with that setting. Where is it found in pfSense?
>(Although this problem also occurs with a Vyatta firewall).
>
>And I'm a little confused as to how the firewall would know the value in
>the SE header. Can you elaborate?
>
>On Fri 15.Oct.10 00:59, Tony Graziano wrote:
>>Firewll has a ttl on your media nat session.
>>
>>What is it?
>>============================
>>Tony Graziano, Manager
>>Telephone: 434.984.8430
>>Fax: 434.984.8431
>>
>>Email: [email protected]
>>
>>LAN/Telephony/Security and Control Systems Helpdesk:
>>Telephone: 434.984.8426
>>Fax: 434.984.8427
>>
>>Helpdesk Contract Customers:
>>http://www.myitdepartment.net/gethelp/
>>
>>----- Original Message -----
>>From: [email protected]
>><[email protected]>
>>To: [email protected] <[email protected]>
>>Sent: Fri Oct 15 00:53:43 2010
>>Subject: Re: [sipx-users] system configs
>>
>>I think that's what they've done, but apparently the calls don't drop on
>>their system.
>>
>>Myself, I think they are on the wrong track. They are saying it's a
>>problem with their Underlying Carrier and that's what they are
>>attempting to debug.
>>
>>What I see is that Sipx sends an INVITE with SE of 600 (I reduced it
>>from the original 1800 to make it easier to debug). They send a 200 OK
>>with no SE header so no Session Timer will be in effect. And, they claim
>>that they don't use Session Timers. Yet they send a BYE after 600
>>seconds. I've tried different valuse: the original default of 1800, and
>>660 just to confirm it. They always send the BYE at the end of that
>>time.
>>
>>On Thu 14.Oct.10 23:51, Tony Graziano wrote:
>>>But why don't you have them setup the system and a test trunk of their
>>>own.
>>>
>>>That should be so much easier.
>>>============================
>>>Tony Graziano, Manager
>>>Telephone: 434.984.8430
>>>Fax: 434.984.8431
>>>
>>>Email: [email protected]
>>>
>>>LAN/Telephony/Security and Control Systems Helpdesk:
>>>Telephone: 434.984.8426
>>>Fax: 434.984.8427
>>>
>>>Helpdesk Contract Customers:
>>>http://www.myitdepartment.net/gethelp/
>>>
>>>----- Original Message -----
>>>From: Tony Graziano <[email protected]>
>>>To: [email protected] <[email protected]>
>>>Sent: Thu Oct 14 18:10:30 2010
>>>Subject: Re: [sipx-users] system configs
>>>
>>>You would have to send them a backup and theywould have everything.
>>>
>>>Pins, sip passwords,  everything except root passwd.
>>>
>>  >I would stay away from that.
>>>============================
>>>Tony Graziano, Manager
>>>Telephone: 434.984.8430
>>>Fax: 434.984.8431
>>>
>>>Email: [email protected]
>>>
>>>LAN/Telephony/Security and Control Systems Helpdesk:
>>>Telephone: 434.984.8426
>>>Fax: 434.984.8427
>>>
>>>Helpdesk Contract Customers:
>>>http://www.myitdepartment.net/gethelp/
>>>
>>>----- Original Message -----
>>>From: [email protected]
>>><[email protected]>
>>>To: [email protected] <[email protected]>
>>>Sent: Thu Oct 14 17:00:13 2010
>>>Subject: [sipx-users] system configs
>>>
>>>I'm still working with Flowroute on a dropped call problem. They have
>>>setup a SipX test system, but are not able to duplicate the problem.
>>>They would like me to send my configuration files so they can load them
>>>into their system.
>>>
>>>1. Is this possible? What would I need to send, and is there a way to
>>>only include the config for the Flowroute gateway?
>>>
>>>2. What are the security/privacy worries with doing this?
>>>
>>
>>--
>>Dan McDaniel
>>[email protected]
>>Key fingerprint = CAEC B8D9 3701 86CF D3B2  1E99 D8BB F217 455C AD36
>>_______________________________________________
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