Tony, I sent a trace and pcap on Friday via PM. Did you ever receive it?

Dan

On Fri 15.Oct.10 14:36, Tony Graziano wrote:
>I can try to look at this if you want to share it.
>
>On Fri, Oct 15, 2010 at 2:27 PM, Dan McDaniel <[email protected]> wrote:
>
>> There's no template for Flowroute. It's manual. I think I started with
>> the Vitelity template and modified it.
>>
>> On Fri 15.Oct.10 06:01, Tony Graziano wrote:
>> >You might also consider totating the logs on sipx at the same time and do
>> a
>> >merge-logs for a siptrace of the same period.
>> >
>> >I'm not at a system (phone), but is flowroute a trmplate or it is a manual
>> >gateway?
>> >============================
>> >Tony Graziano, Manager
>> >Telephone: 434.984.8430
>> >Fax: 434.984.8431
>> >
>> >Email: [email protected]
>> >
>> >LAN/Telephony/Security and Control Systems Helpdesk:
>> >Telephone: 434.984.8426
>> >Fax: 434.984.8427
>> >
>> >Helpdesk Contract Customers:
>> >http://www.myitdepartment.net/gethelp/
>> >
>> >----- Original Message -----
>> >From: Tony Graziano <[email protected]>
>> >To: [email protected] <[email protected]>
>> >Sent: Fri Oct 15 03:21:12 2010
>> >Subject: Re: [sipx-users] system configs
>> >
>> > I didn't know what firewall you are using. Pfsense will keep the state
>> >open, there in no setting needed.
>> >
>> >Their inhouse test is going through nat? And has a firewall? If not their
>> >test is flawed. Do a wan pcap to port 5060, full detail and specify their
>> >gateway address and run it beginning at 18 minutes into a call that drops
>> >in20. They should do the same.
>> >============================
>> >Tony Graziano, Manager
>> >Telephone: 434.984.8430
>> >Fax: 434.984.8431
>> >
>> >Email: [email protected]
>> >
>> >LAN/Telephony/Security and Control Systems Helpdesk:
>> >Telephone: 434.984.8426
>> >Fax: 434.984.8427
>> >
>> >Helpdesk Contract Customers:
>> >http://www.myitdepartment.net/gethelp/
>> >
>> >----- Original Message -----
>> >From: [email protected]
>> ><[email protected]>
>> >To: [email protected] <[email protected]>
>> >Sent: Fri Oct 15 01:32:01 2010
>> >Subject: Re: [sipx-users] system configs
>> >
>> >I'm not familiar with that setting. Where is it found in pfSense?
>> >(Although this problem also occurs with a Vyatta firewall).
>> >
>> >And I'm a little confused as to how the firewall would know the value in
>> >the SE header. Can you elaborate?
>> >
>> >On Fri 15.Oct.10 00:59, Tony Graziano wrote:
>> >>Firewll has a ttl on your media nat session.
>> >>
>> >>What is it?
>> >>============================
>> >>Tony Graziano, Manager
>> >>Telephone: 434.984.8430
>> >>Fax: 434.984.8431
>> >>
>> >>Email: [email protected]
>> >>
>> >>LAN/Telephony/Security and Control Systems Helpdesk:
>> >>Telephone: 434.984.8426
>> >>Fax: 434.984.8427
>> >>
>> >>Helpdesk Contract Customers:
>> >>http://www.myitdepartment.net/gethelp/
>> >>
>> >>----- Original Message -----
>> >>From: [email protected]
>> >><[email protected]>
>> >>To: [email protected] <[email protected]>
>> >>Sent: Fri Oct 15 00:53:43 2010
>> >>Subject: Re: [sipx-users] system configs
>> >>
>> >>I think that's what they've done, but apparently the calls don't drop on
>> >>their system.
>> >>
>> >>Myself, I think they are on the wrong track. They are saying it's a
>> >>problem with their Underlying Carrier and that's what they are
>> >>attempting to debug.
>> >>
>> >>What I see is that Sipx sends an INVITE with SE of 600 (I reduced it
>> >>from the original 1800 to make it easier to debug). They send a 200 OK
>> >>with no SE header so no Session Timer will be in effect. And, they claim
>> >>that they don't use Session Timers. Yet they send a BYE after 600
>> >>seconds. I've tried different valuse: the original default of 1800, and
>> >>660 just to confirm it. They always send the BYE at the end of that
>> >>time.
>> >>
>> >>On Thu 14.Oct.10 23:51, Tony Graziano wrote:
>> >>>But why don't you have them setup the system and a test trunk of their
>> >>>own.
>> >>>
>> >>>That should be so much easier.
>> >>>============================
>> >>>Tony Graziano, Manager
>> >>>Telephone: 434.984.8430
>> >>>Fax: 434.984.8431
>> >>>
>> >>>Email: [email protected]
>> >>>
>> >>>LAN/Telephony/Security and Control Systems Helpdesk:
>> >>>Telephone: 434.984.8426
>> >>>Fax: 434.984.8427
>> >>>
>> >>>Helpdesk Contract Customers:
>> >>>http://www.myitdepartment.net/gethelp/
>> >>>
>> >>>----- Original Message -----
>> >>>From: Tony Graziano <[email protected]>
>> >>>To: [email protected] <[email protected]>
>> >>>Sent: Thu Oct 14 18:10:30 2010
>> >>>Subject: Re: [sipx-users] system configs
>> >>>
>> >>>You would have to send them a backup and theywould have everything.
>> >>>
>> >>>Pins, sip passwords,  everything except root passwd.
>> >>>
>> >>  >I would stay away from that.
>> >>>============================
>> >>>Tony Graziano, Manager
>> >>>Telephone: 434.984.8430
>> >>>Fax: 434.984.8431
>> >>>
>> >>>Email: [email protected]
>> >>>
>> >>>LAN/Telephony/Security and Control Systems Helpdesk:
>> >>>Telephone: 434.984.8426
>> >>>Fax: 434.984.8427
>> >>>
>> >>>Helpdesk Contract Customers:
>> >>>http://www.myitdepartment.net/gethelp/
>> >>>
>> >>>----- Original Message -----
>> >>>From: [email protected]
>> >>><[email protected]>
>> >>>To: [email protected] <[email protected]>
>> >>>Sent: Thu Oct 14 17:00:13 2010
>> >>>Subject: [sipx-users] system configs
>> >>>
>> >>>I'm still working with Flowroute on a dropped call problem. They have
>> >>>setup a SipX test system, but are not able to duplicate the problem.
>> >>>They would like me to send my configuration files so they can load them
>> >>>into their system.
>> >>>
>> >>>1. Is this possible? What would I need to send, and is there a way to
>> >>>only include the config for the Flowroute gateway?
>> >>>
>> >>>2. What are the security/privacy worries with doing this?
>> >>>
>> >>
>> >>--
>> >>Dan McDaniel
>> >>[email protected]
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
>
>
>-- 
>======================
>Tony Graziano, Manager
>Telephone: 434.984.8430
>sip: [email protected]
>Fax: 434.326.5325
>
>Email: [email protected]
>
>LAN/Telephony/Security and Control Systems Helpdesk:
>Telephone: 434.984.8426
>sip: [email protected]
>
>Helpdesk Contract Customers:
>http://support.myitdepartment.net



-- 
Dan McDaniel
[email protected]
Key fingerprint = CAEC B8D9 3701 86CF D3B2  1E99 D8BB F217 455C AD36
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