What FW were you running before? Audiocodes is known to change things between firmware versions that makes call routing stop working.
From: [email protected] [mailto:[email protected]] On Behalf Of Thomas Packert Sent: Thursday, October 21, 2010 2:43 PM To: Discussion list for users of sipXecs software Subject: [sipx-users] Replaced our Mediant 1000 today - no inbound calls now Community, We have an SCS500 Version 4.0.4. Our Mediant 1000 PRI Gateway died today, the NIC failed. When we would ping the PRI Gateway it would drop tha majority of packets, even when plugging in directly with a laptop using a crossover cable. Avaya shipped out a new AC Mediant 1000, we have installed the new Gateway and we restored the .INI from the SCS500 and patched to FW 5.20 We can make outbound calls, but inbound calls get "Your call can not be completed as dialed, please check the number and dial again" We called AT&T and they sent a report on the PRI Circuit indicating that the calls are being connected but that our system is dropping them. We have our (4) inbound primary lines working, but none of the other DIDs are working, they still say "The number you dialed is not a working number" Hopefully someone has seen this behavior before ================ =============== Switch Transmits Switch Receives ================ =============== Event 1 10/10/21 14:09:55 TEI 0 08 Q.931 Call Control Message Call Reference Value Orig 135 M 05 Message Type SETUP I 04 Bearer Capability Length = 3 80 Coding Standard CCITT Info Transfer Cap. Speech 90 Transfer Mode Circuit Transfer Rate 64 kbit/s A2 Layer 1 Protocol G.711 u-law I 18 Channel Identification Length = 3 A9 Interface ID Implicitly Defined Interface Type Primary Preferred/Exclusive Exclusive D Channel Indicator Not D Channel Channel Selection As Indicated 83 Coding Standard CCITT Coding Type Number Channel Type B Channel 81 Channel Number 1 I 1C Standard Facility Length = 21 9F Serv Discrim Networking Extensions PDU Component Begins (hex) 8B0100A10F020101... I 1E Progress Indicator Length = 2 82 Coding Standard CCITT Location Local Public Network 83 Value Originator is not ISDN I 6C Calling Party Number Length = 12 21 Type of Number National Number Numbering Plan ISDN/Telephony E.164/E.163 83 Presentation Indicator Allowed Screening Indicator Network Provided Number 8055848910 I 70 Called Party Number Length = 5 80 Type of Number Unknown Type Numbering Plan Unknown Numbering Plan Number 4200 Raw Hex Data 08 02 00 87 05 04 03 80 90 A2 18 03 A9 83 81 1C 15 9F 8B 01 00 A1 0F 02 01 01 06 07 2A 86 48 CE 15 00 04 0A 01 00 1E 02 82 83 6C 0C 21 83 38 30 35 35 38 34 38 39 31 30 70 05 80 34 32 30 30 ------------------------------------------------ Event 2 10/10/21 14:09:55 TEI 0 08 Q.931 Call Control Message Call Reference Value Dest 135 M 02 Message Type CALL PROCEEDING I 18 Channel Identification Length = 3 A9 Interface ID Implicitly Defined Indicated 83 Coding Standard CCITT Coding Type Number Channel Type B Channel 81 Channel Number 1 Raw Hex Data 08 02 80 87 02 18 03 A9 83 81 ------------------------------------------------ Event 3 10/10/21 14:09:55 TEI 0 08 Q.931 Call Control Message Call Reference Value Orig 135 M 62 Message Type FACILITY I 1C Standard Facility Length = 14 9F Serv Discrim Networking Extensions PDU Component Begins (hex) 8B0100A108020101... Raw Hex Data 08 02 00 87 62 1C 0E 9F 8B 01 00 A1 08 02 01 01 02 01 00 87 00 ------------------------------------------------ Event 4 10/10/21 14:09:55 TEI 0 08 Q.931 Call Control Message Call Reference Value Dest 135 M 45 Message Type DISCONNECT I 08 Cause Length = 2 80 Coding Standard CCITT Location User 83 Class Normal Event Value #3, No Route to Destination
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