Dear Tony Thank you for this very detailed reply. I can see the logic in it all. The trouble is that I cannot find my original discs. I imported the program from my old machine using migration assistant. But I'd had to put a trial version of iwork on my new MBP because I needed it desperately for a lecture last week (the MBP arrived at 10.15 am on the day I was giving the lecture, having to leave home at 12.00, so there was no possibility of a migration).
So I had a trial version, which I junked. And now I have my old version moved into the new machine. But clearly with legacy from the trial version. The problem is that I can't find the dvds for iwork 09. I can find all the earlier versions, of course! The solution below seems to work if you have the dvds. Best, Ranulph On 14 Mar 2010, at 10:23, Tony Crooks wrote: > On 14 Mar 2010, at 10:12, Ranulph Glanville wrote: >> Any more ideas? It would be nice if there was a place you could contact >> Apple about registered copies of software, for instance. I'd be there! > > > Well, I would first go the Apple web site support forum pages to see if there > are others with the same problem. Turns out that there are, and here's one > entry from Dec 19th 2009; > >> I've called apple and got it sorted, for those who are having the same >> problem, here's what to do if you had a trial version. >> 1) got to application folder and drag iWork '09 to trash and remove icons >> from dock. >> 2) Go to finder then Macintosh HD. >> 3) Go to Library >> 4) Go to 'Application Support' >> 5) Drag the folder named 'iWork '09' to trash and got back to Library. >> 6) Go to a folder named 'Preferences' and drag anything with iWork in it to >> Trash. >> 7) Close all windows and insert iWork instal disc and install iWork. >> 8) open an iWork application and a screen will come up for you to register. > > iWork '09 doesn't require a serial number but if you have installed the trial > version, especially if you've had an earlier version of iWork which did > require a serial number, you get a request for serial number input. > > HTH > > Regards, > > Tony > -- > Tony Crooks > <mailto: [email protected]> > 53 Mendip Avenue > Eastbourne > BN23 8HP > > Mob: 07590508079 > Tel: 01323-460789 > > > > > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To post to this group, send an email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/smug?hl=en-GB. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To post to this group, send an email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/smug?hl=en-GB.
