Can you start it on the old machine? Or boot from a backup of it?
From my iPhone
On 14 Mar 2010, at 14:09, Ranulph Glanville <[email protected]> wrote:
Dear Tony
Thank you for this very detailed reply. I can see the logic in it
all. The trouble is that I cannot find my original discs. I imported
the program from my old machine using migration assistant. But I'd
had to put a trial version of iwork on my new MBP because I needed
it desperately for a lecture last week (the MBP arrived at 10.15 am
on the day I was giving the lecture, having to leave home at 12.00,
so there was no possibility of a migration).
So I had a trial version, which I junked. And now I have my old
version moved into the new machine. But clearly with legacy from the
trial version.
The problem is that I can't find the dvds for iwork 09. I can find
all the earlier versions, of course!
The solution below seems to work if you have the dvds.
Best, Ranulph
On 14 Mar 2010, at 10:23, Tony Crooks wrote:
On 14 Mar 2010, at 10:12, Ranulph Glanville wrote:
Any more ideas? It would be nice if there was a place you could
contact Apple about registered copies of software, for instance.
I'd be there!
Well, I would first go the Apple web site support forum pages to
see if there are others with the same problem. Turns out that there
are, and here's one entry from Dec 19th 2009;
I've called apple and got it sorted, for those who are having the
same problem, here's what to do if you had a trial version.
1) got to application folder and drag iWork '09 to trash and
remove icons from dock.
2) Go to finder then Macintosh HD.
3) Go to Library
4) Go to 'Application Support'
5) Drag the folder named 'iWork '09' to trash and got back to
Library.
6) Go to a folder named 'Preferences' and drag anything with iWork
in it to Trash.
7) Close all windows and insert iWork instal disc and install iWork.
8) open an iWork application and a screen will come up for you to
register.
iWork '09 doesn't require a serial number but if you have installed
the trial version, especially if you've had an earlier version of
iWork which did require a serial number, you get a request for
serial number input.
HTH
Regards,
Tony
--
Tony Crooks
<mailto: [email protected]>
53 Mendip Avenue
Eastbourne
BN23 8HP
Mob: 07590508079
Tel: 01323-460789
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