I'm also with Sky (so I can get their Anytime+ service) and have found the 
speed and reliability to be very good. I switched from Be in January and had 
been a happy customer there for 2 1/2 years and can recumbent both their 
service and support.

Alastair

Sent from my iPad

On 30 Apr 2011, at 07:31, Adam Field <[email protected]> wrote:

> BT Total Broadband is awful. The Homehub router thing regularly drips
> connections and if you ever need tech support, you're better off
> googling it than calling BT. Sky on the other hand give you uncapped
> 20mb for a fiver if you're a sky customer and I've not had to restart
> the router once in 6 months.
> 
> -Adam
> 
> On Saturday, April 30, 2011, Andrew Tett <[email protected]> wrote:
>> I have had problems with Virgin but now I never
>> talk to their 'technical' staff but go for the sales staff's
>> jugular.
>> They do pull their fingers out if you threaten to
>> leave.
>>  Yes, I now no longer press any keys on my 'phone other than "are you 
>> thinking of leaving us" (which is true) and that way I get someone I can 
>> talk to and who understands me.  They also put me through to UK Tech Support 
>> who I can also talk to.
>> 
>> In theory, someone is coming to repair the system on Tuesday.  We'll see.  I 
>> will wait until it is fixed before going for the nuclear option of 
>> threatening to leave.  In the meantime we have a "3" USB dongle and are 
>> trying not to go over the 1GB limit over the few days that we are using it.
>> 
>> Thank you for your replies.  Zen looks like the favourite.  Another 
>> question:  Out of interest, what is the general impression of BT's own 
>> Broadband?  After all, they provide the 'phone line service and much of the 
>> equipment for most of these ISPs, anyway? Are they as difficult to move as 
>> Virgin appear to be?
>> 
>> 
>> 
>> 
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> 
> -- 
> Adam Field
> -----------------------------------------------------
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> 
> Keep your computer secure by getting a mac. Visit
> http://www.apple.com/uk/getamac/
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