I'd always recommend Zen (oops, Gilly beat me to it).
Graham
on 28/04/2011 16:16 Andrew Tett sent the following:
Hi there...
I have had a faultless service from Virgin Broadband for around two
and a half years now. However, it has stopped working on Monday and
is still not working. I have been in contact with all manner of
Customer Service and Technical Support people to try and get the issue
resolved but all people will commit themselves to is "wait another 48
hours - we're working on it."
Two questions: Does anyone know of any good "buttons" that I can
press to get this sorted (i.e. ways to get it fixed ASAP), and can
anyone suggest another good Broadband provider that uses a BT line and
would resolve such issues much more swiftly and efficiently?
Andrew
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